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Brown B g Brown B g Luncheon SeriesLuncheon Series

Organized by

Email ManagementEmail Management

Room 2309

27 May 2010

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• 247 billion emails are sent each day (2009)• >2.8 million emails are sent every second• Around 80% of these millions of message

are but spam and viruses.• The authentic emails are sent by around 1.4

billion email users.

Facts & Figures

Facts & Figures

• So approx 1 in every 5 persons on the earth use email

• An average email is about 75 KB of size. • 75 KB would be around 7000 plain text

words. • 35% of email recipients open email based

on the subject line alone

http://www.personalizemedia.com/garys-social-media-count/

“ Speed geeking“ (1 min/answer)

1. For which different purposes do you write emails?

2. How do you handle the incoming emails (delete/delegate/respond/defer/do)?

3. When/how often do you check your emails? (open all the time, immediate responses, synchronous communication / ...)

Brainstorming (5 min)

What is wrong with our current email behaviour?

• What‘s the main problem regarding emails in your work?

• How does this problem affect YOU?• WHY, in your opinion, is this happening?• ...

Alternatives to email

Telephone

Microblogging

Microblogging ( )• Individual account / section account• Announce upcoming workshops• Point out interesting links, new

publications, ... to your followers• Back-channel / live reporting during

conference (#Conference)• Real-time content (monitor topics, e.g.

protests in Iran tweet grid)• record and search through everyone’s

conversations

Webconferences

• Bring together people online from all over the globe (save time & travel costs)

• Show a presentation• Collaborative editing of documents• Videostreams• Chat • Low-cost (headset, computer, internet,

license)• Simple recording function

Webconferences

Social Bookmarking

Social Bookmarking

• Access from everywhere: not saved on your computer (mobile/working from home!)

• Easy searching due to tags• Disseminate information: share bookmarks

with others• Find relevant information: Visit bookmarks of

experts• Ex: Resources from BBL tag „BBL“

Wikis

Wikis

• Develop a knowledge base• simple interface, a visual page editor, and a

focus on community collaboration• Embed photos, videos, etc.• Build information coolaboratively - Everyone

can contribute!• Collect the knowledge of people with

interest/expertise in a subject matter

Collaborative Writing SoftwareBasecamp Writeboard

Google Docs

• work on the same documents• avoid sending back & forth different versions• synchronous (real time editing) +

asynchronous working • track change mode (like word), insert

comments, etc• Writeboard: Subscribe to documents via RSS

and be notified of changes

Collaborative Writing Software

Photosharing

Photo Sharing

• Organize „sets“ (e.g. for each conference)

• Dissimanate link to participants (instead of sending email with attachments/CD)

• Embed flickr stream on website/blog (show more than 1 pic)

• Search for photos (creative commons license)

• Access from everywhere

Presentation Sharing

Presentation Sharing

• Avoid sending large files to workshop/ conference participants

• Allows people to leave comments on your ppt in ONE place

• Allows easy download of your presentation

• Better visibility (presentation not only on a conference CD-ROM but available to broad public)

Chats

Chats

• Synchronous discussion• Group conversation• Save conversations• Quick + easy to use • Disseminate short info• Works well in low-bandwith

environments Windows Live Messenger

Survey Monkey

Survey Monkey

• Collect feedback easily• Get people engaged• Free version (max 10 questions)• Yes/no questions, open questions, ...

• Collect feedback easily on different options• All answers in ONE place• Schedule meetings (suggest different days,

time)• Everybody sees the answers

Thursday, 24 June 2010

by Jennifer Moesenfechtel

Next Brown Bag Lunch on

“Correct “Correct Correspondence“Correspondence“

This is a story a very sad taleOf intrigue and romance and electronic mailA dangerous form of information, and the perils of instant gratificationHow many times did I hit my Mac, wanted to crawl inside and take the whole thing backBut it’s no use to say it again and again:Don't push send!

[….]

Carrie Newcomer: “Don't Push Send“ http://ww

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ChorusThe day was tough the week had really been somethin'Jane got a message that pushed her buttonsShe shot back as if her words were gunsCapitalizing every single oneShe should have waited she should knowE-mails doesn't mix with merlotShe had to write back as you could guessPlead e-mail recklessness and PMS…

Carrie Newcomer: “Don't Push Send“ http://ww

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Resources available on our bloghttp://www.vie.unu.edu/learninghub/

• ToolZone by Jane Hart: LEARNING TOOLS DIRECTORY 2010, Live Tools http://www.c4lpt.co.uk/Directory/Tools/conferencing.html

• The count on by Gary Hayes: http://www.personalizemedia.com/garys-social-media-count/

• Tools www.didmdim.com , www.webex.com, www.skype.com, www.elluminate.com, www.doodle.com, www.surveymonkey.com, www.icq.com, www.msn.com, https://docs.google.com/, http://www.slideshare.net, http://pbworks.com/, http://delicious.com, http://www.stumbleupon.com, http://twitter.com, www.flickr.com

• Teaser: Correct Correspondencehttp://www.youtube.com/watch?v=ukVV7ZGGfD4

Your SCIENTIA teamwww.vie.unu.edu/learninghub