Broadspire Command Center
description
Transcript of Broadspire Command Center
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Broadspire Command Center
August 2013
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Broadspire
Broadspire Command Center
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Operational control center located at Crawford & Company world headquarters
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Broadspire
Robust and Evolving Capabilities
Web-based and mobile-enabled allowing access from anywhere
Centralized data covering multiple countries with access scalable to hundreds of concurrent users
Flexible views of data distribution
Visualization of data across units and in relation to key performance indicators at macro and micro levels to quickly identify trends
Daily data output
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Broadspire
Measurable Client Benefits
Reduce total loss costs and speed injured employees’ return to work
Proactively identify data and outcome trends
Increased response time to potential issues
Quality and consistent claim handling
Additional predictive and data analytics
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Broadspire
Broadspire Command Center
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Champion of performance measurement improvements
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Broadspire
Broadspire Command Center
• Immediate feedback on Key Performance Indicators Inventory management
Management visibility leading to optimization of operations
Sample data utilized in all charts for presentation purposes
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Totally transparent view into claim organization metrics
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Broadspire
Broadspire Command Center
• Investigate trends anytime, anywhere Trending
Management visibility leading to optimization of operations
Sample data utilized in all charts for presentation purposes
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Web-based and mobile
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Broadspire
Broadspire Command Center
• Dynamic, customizable, flexible visuals Client/Carrier Audit Outcomes
Management visibility leading to optimization of operations
Sample data utilized in all charts for presentation purposes
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Deliver exceptional quality performance using advanced analytical methods
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Broadspire
Broadspire Command Center
• Dynamically select any combination of time, office, line of business, etc. Case Load and Closure Statistics
Management visibility leading to optimization of operations
Sample data utilized in all charts for presentation purposes
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Continuously monitoring and investigating claim activity
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For More Information Contact:Danielle Lisenbey President & CEOBroadspire 404.300.1003 [email protected]
Neil LentineChief Operating OfficerBroadspire [email protected]