Broadcast dialer
-
Upload
telonline -
Category
Technology
-
view
791 -
download
2
description
Transcript of Broadcast dialer
www.telonline.com
www.TelOnline.comwww.TelOnline.com
BROADCAST DIALER with BROADCAST DIALER with SWITCHVOX INTEGRATIONSWITCHVOX INTEGRATION
www.telonline.com
Why Broadcast Dialer?
• Today market needs to be connected with customer often than before:
• Competitors are approaching your customers• Advertisement are very intensive:
• TV, Radio, emails, Pop ups, news paper, social media such as facebook and more…
• How can we communicate our customers new products, services in a faster way, calling their attention?• Emails, letters, calls,
www.telonline.com
What is Power Dialer
Configure messages from the Dialer (voice mail) and SMS (text messages) to be sent to a contact list. The power dialer shows the history of the messages or campaigns created.
www.telonline.com
Features
www.telonline.com
Why Manual and Why Audto Dialer?
www.telonline.com
Example:
Manual DialerSusie has a jewelry store in California. She has sales agents to help call customers about her latest jewelry line and about upcoming events. She gives her team a list of customers to call by hand. This is frustrating because they have to do everything manually from:
Mistakes are made without stream line process
Waiting to leave message
Writing notes about their call
Dialing the number
www.telonline.com
Example:
Automatic DialerMonica has jewelry store in Miami. She has sales agents to help call customers but doesn’t want productivity to suffer. She uploads her phone list to the system. Her team logs into the system and are connected to the calls. It streams lines the process.
Can be used from anywhere in the world
Home
Office
The phone rings automatically
Leaves pre-recorded messages
Filters bad phone numbers
Filters busy signals
www.telonline.com
Switchvox Integration
The Broadcast Dialer integrated in Switchvox, delivers additional strength to its binding characteristics of CRM by reading the correct description for each client and recording call notes then feeds the results into the report to improve functionality.
“Switchvox has a special application program interface that communicates directly with the broadcast dialer. They are interconnected.”
www.telonline.com
Special IVR messages
Example: Call and transfer to agentsThis is TelOnline, press one and one of our representatives will assist you.
Example: Custome IVR with database integrationHi, this is an important message from TekOnline, we would like to let you know that your balance of 2,000.50 is due.
Example: Call and play pre-recorded messagesThis is TelOnline, we are hosting our Grand Opening Feb 17 at 7pm. See you there.
Website campaign: Hi, Ivan this is TelOnline, you have resigstered at our website. How can we help you?
Do Not Call List or MSM
www.telonline.com
Hosted Solution
TelOnline Host delivers a powerful and cost effective cloud hosting solution.
It takes the place of traditionally expensive telephone equipment found in telephone rooms today. Your employees are no longer bound to one location as phones can be placed anywhere in the world that has a internet connection.
www.telonline.com
Who is TelOnline ?
• Is a company that offers turnkey telephony solutions; specialized in VoIP, Contact Centers and Unified Communications.
• TelOnline offers Hosted PBX & Call Center services based on the SaaS concept.
• TelOnline develops and personalizes telecommunication applications based on the clients needs.
• TelOnline is a Value-added supplier as well as a direct contact between the manufacturer and the end user.
www.telonline.com
www.TelOnline.comwww.TelOnline.com
Corporate Headquarters
3450 Lakeside Drive Suite 145
Miramar, Florida 33027
T +1.954.894.6181
F +1.954.208.0220
Calle 106 #57-23 Oficia 303
Bogota, Colombia
T +57.1.325.9832F 1.226.3464
For more information about TelOnline
Please contact [email protected]
Visit www.TelOnline.com