Brittany Jackson Resume
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Brittany E. Jackson 3038 Greenbranch Drive Memphis, TN 38118 Home: (901) 794-2310 Cell: (901) 846-1815 [email protected] OBJECTIVE An experienced customer service professional with effective communication skills that would be invaluable to a company that puts a premium on getting results. A fast learner with energy and enthusiasm for the task at hand, I am a perfect fit for a goal- oriented company that values a team player. EDUCATION Christian Brothers University, Memphis, TN Bachelor of Arts in English for Corporate Communication, minor in International Business, May 2014 Middle College High School, Memphis, TN May 2010 SPECIAL SKILLS Microsoft Office, Business writing/communication, 2D art design, Creative/critical thinking, Customer service, Legal research EXPERIENCE October 2015- present Sprint Wireless, Southaven, MS Lead Retail Consultant • Oversee an effective and efficient store • Responsible for opening and closing procedures • Work hand in hand with management on decision making • Set employee schedules • Build relationships with customers to provide them with the best customer experience • Meet sales quota by gaining knowledge of customer’s needs and finding a solution
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Transcript of Brittany Jackson Resume
Brittany E. Jackson3038 Greenbranch Drive
Memphis, TN 38118Home: (901) 794-2310Cell: (901) 846-1815
OBJECTIVE An experienced customer service professional with effective communication skills that would be invaluable to a company that puts a premium on getting results. A fast learner with energy and enthusiasm for the task at hand, I am a perfect fit for a goal-oriented company that values a team player.
EDUCATIONChristian Brothers University, Memphis, TNBachelor of Arts in English for Corporate Communication, minor in International Business, May 2014
Middle College High School, Memphis, TNMay 2010
SPECIAL SKILLSMicrosoft Office, Business writing/communication, 2D art design, Creative/critical thinking, Customer service, Legal research
EXPERIENCEOctober 2015- present Sprint Wireless, Southaven, MSLead Retail Consultant• Oversee an effective and efficient store• Responsible for opening and closing procedures• Work hand in hand with management on decision making• Set employee schedules• Build relationships with customers to provide them with the best customer experience• Meet sales quota by gaining knowledge of customer’s needs and finding a solution
May 2014- September 2015 Enterprise Rent-A-Car, Memphis, TNAssistant Branch Manager• Assist in the daily operations of the business• Overlook employees interaction with customers and assist in professional development• Meet with current/potential corporate accounts and manage/develop relationships• Meet and exceed corporate expectations of sales and customer service
January 2014-April 1014 Northwestern Mutual, Memphis, TN
Brittany E. JacksonPage Two
Cell: (901) [email protected]
Financial Representative Intern• Communicate and network with various people • Offer clients various financial products to suit personal needs• Attend company developmental meetings
May 2013-May 2014 Macy’s Inc, Memphis, TNSales Associate• Assist customers with inventory inquires• Meet and exceed associate requirements (sales, loyalty, search/send, etc)• Communicate upcoming store promotions to customers listed in MyClient• Maintain cleanliness and organization of sales floor
August 2010-Nov. 2013 Walgreens, Inc, Memphis, TNService Clerk• Motivate co-workers to meet and exceed store expectations• Assist customers with merchandise inquiries• Answer customer phone calls• Order and stock inventory• Maintain organization and cleanliness of assign store area
February 2009-June 2010 Tri-State Defender Newspaper, Memphis, TNColumnist/ Office Assistant• Go on various assignments and write stories to be published• Contact subscribers to verify information• Input subscriber information into their computer program• File paperwork• Answer incoming phone calls
VOLUNTEER ACTIVITIESAugust 2012 Big Brothers Big Sisters Community Garden January 2012-May 2012 Girls Neighborhood School August 2011-May 2014 Presidential Ambassador, Christian Brothers University August 2011-present St. Mary’s Kitchen 2010 Memphis Union Mission, Feeding Homeless Men August 2008- May 2013 G.E.M.S/ Tutoring, Memphis Academy of Health Sciences M.S.
REFERENCESAvailable upon request
