Bristol emp engmnt bk 6.3.12
Transcript of Bristol emp engmnt bk 6.3.12
engaging employees
Ben Kellard | 8 March 2012
Stephen Fry
“Change is inevitable,except from vending
machines.”
how can you engage employees?
1. directionwhat’s the story?
three big goals by 2020
HELP
1 BILLION PEOPLE IMPROVE
THEIR HEALTH
& WELLBEING
HALVEENVIRONMENTAL
FOOTPRINT OF
OUR PRODUCTS
SOURCE
100% OF AGRICULTURAL
RAW MATERIALS
SUSTAINABLY
its all in the telling
Globalissues
Companystrategy
You
2. performanceclear line of sight
performance - top tips
• Clarify functional objectives• Target opinion formers• Sync with business planning cycle• Feedback & reward.
3. capabilityjoin up the dots
M&S capacity building
• embedded in all appropriate training programmes
• leadership framework ‘the leadership brand’• Plan A Champions in all stores and depots
capability - top tips
• who are the key populations?• horizontal collaboration & alignment• networks- join the dots.
4. involvementmaking it their own
involvement- top tips
• Don’t have all the answers• Don’t do it all at once• Advocates• Use existing meeting forums.
engaging employees
• Direction- communicating why and how • Performance- individuals making sense of the
strategy • Capability- what people need to know and be able
to do • Involvement- owning and adapting the strategy