Bringing people together online – to share, to work, to learn If you build it will they come? A...

bringing people together online – to share, to work, to learn

If you build it will they come?

A model for sustainable online community networks for

practitioners Helen Whitehead

Liz Cable


Online community


Benefits…

Exchange and interpretation of information

Retain knowledge

Steward competencies

Creating artefacts

Discovering commonalities

Calling for advice

Get feedback

Document repository

Problem solving


A model for a sustainableonline community/network

Expert Level

CompetitioneCommerceCase-studies

Learning ResourcesExpert Content

DownloadsAdvertisingSponsorship

LicensingAffiliation & Referrals

PUBLIC content / EXPERT-authored MEMBER content / COMMUNITY-authored

PERSONAL content / SELF-authored

Personal Level

ControlCustomisation

CreationPrivacy

Sub-Licensed Web AppsWidgets

RSS feedsRecords

BlogFile-store

Community Level

CollaborationConfidentialityCo-operation

ContextsDiscussion

EventsParticipation

Polls & SurveysProject Spaces

Learning Spaces

RESOURCES SELECTED FOR THE PERSONAL LEVEL

PR EF

ER

EN

CE S

FIL TE R

External Environment Internal Environment Personal Environment

CONTENT RISES TO THE EXPERT LEVEL


Sustaining activities

Expert Level

CompetitioneCommerceCase-studies

Learning ResourcesExpert Content

DownloadsAdvertisingSponsorship

LicensingAffiliation & Referrals

PUBLIC content / EXPERT-authored MEMBER content / COMMUNITY-authored

PERSONAL content / SELF-authored

Personal Level

ControlCustomisation

CreationPrivacy

Sub-Licensed Web AppsWidgets

RSS feedsRecords

BlogFile-store

Community Level

CollaborationConfidentialityCo-operation

ContextsDiscussion

EventsParticipation

Polls & SurveysAffiliation & Referrals

Project SpacesLearning Spaces

RESOURCES SELECTED FOR THE PERSONAL LEVEL

PR EF

ER

EN

CE S

FIL TE R

External Environment Internal Environment Personal Environment

CONTENT RISES TO THE EXPERT LEVEL

Editorial skills Facilitation skills Negotiation/tech


ELKS

www.elkscommunity.org

E-Learning and Knowledge-SharingCommunity of expertise for learning

technologies in HE


Community – ForumsTwitter informationRSS – blogs wikiCo-creation of resources

Courses Personal

contacts Self-

promotion

grants

sponsorshipElluminateReach Further

Omnium BlogTwitterPlone

DisseminationGood practice resources

The model applied to ELKS


A communityfor The Unit

small business incubatorPark Lane College, Leeds


CommunicationBook conf. roomCheap or free apps eg accountingTrainingNetworking

membership

sponsorshippracticalin-context

Social eventsTraining

Community – Drupal with forumsMasterclassesUser-generated content Shared business docs, photo gallery etc.Collaborative purchasing

Marketing and promotion of the UnitAttracting new members and mentorsPublicity for the businessesEnough free business start-up resources to attract members to join

The

model

applied to

business

incubation

community


• About ELESIG

ELESIG

A Pathfinder Network Project funded

by the Higher Education Academy

elesig.ning.com

Evaluation of Learners’ Experiences of E-Learning Special Interest Group


The model applied to ELESIG

Live chat/synchronous technology

Ningcommunity

hub

personal links

blog feeds etc.

case studies

blog

Facebook

f2f events

online events

Pbwiki

Twitter

Oxford-Brookes wiki


11 sec per visit


Discussions


Challenges

• Restrictions due to the choice of technologies to implement the model

• Defining the purpose and focus

• The importance of connecting the private and community levels to stimulate engagement

• Stakeholder involvement

• Different kinds of participants with different needs


Recommendations• Appropriate choice of technology

• Active involvement by stakeholders esp. in early stages

• Employment of e-moderator(s)

• Good planning and project management

• Activities around each of the three areas

• Listen to the community!

Build flexibility into both the model and the e-moderating processes that support it

to adapt them for different purposes

Bringing people together online – to share, to work, to learn If you build it will they come? A...

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