Bringing Mediation Home Lynn P. Cohn. Explaining Mediation voluntary a private process in which a...
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Transcript of Bringing Mediation Home Lynn P. Cohn. Explaining Mediation voluntary a private process in which a...
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Bringing Mediation Home
Lynn P. Cohn
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Explaining Mediation
voluntary a private process in which a neutral
party helps people resolve disputes getting two or more emotional people
with a problem to talk with each other
Mediation is:
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making decisions for disputants free discovery for an inevitable
arbitration
Explaining Mediation
Mediation is not:
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Key Features of Mediation Process
Parties decide to enter the mediation process
Parties can leave the mediation process at any time
Parties decide on the outcome of the dispute
Explaining Mediation
Voluntary
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only mediate matters in which she/he can remain impartial
disclose conflicts of interests; following disclosure, may continue if parties agree
honor the principle of self-determination
Explaining Mediation
Neutral, impartial mediator shall:
Key Features of Mediation Process
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It is a confidential settlement process. Neither the mediator nor the parties shall
disclose the communications/conduct of the mediation, unless all parties agree (with limited exceptions).
Explaining Mediation
Confidential
Key Features of Mediation Process
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Quick Low cost Flexible process Maintains/improves relationships Gets parties to come together/talk
Explaining MediationWhy Mediation Works
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Improves poor communication/resolves misunderstanding
Discovers/addresses the true interests of parties Moves beyond different views of law/fact Allows creative solutions beyond win/lose Disputes settle Parties do not give up right to arbitrate
Explaining MediationWhy Mediation Works
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Precedent desired No relationship and cheaper to contest the claim Vindication/punishment remains main objective Jackpot syndrome (maximize/minimize
recovery)
Explaining MediationWhen Mediation Will Not Work
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Mediation Versus Arbitration Mediation and arbitration are private Mediation and arbitration both involve the
assistance of a trained neutral Mediation is cheaper than arbitration Mediation is faster than arbitration Mediation offers a wide range of solutions,
unlike arbitration
Explaining Mediation
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Mediation allows parties to control the outcome, unlike arbitration
Mediation may maintain/improve the relationship, unlike arbitration
Arbitration ensures certain closure, unlike mediation
Explaining Mediation
Mediation Versus Arbitration
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Explain the process at their level. Find out what the concern is, and address it. Explain options if case does not settle. If available, offer data about
success/satisfaction. Give a hesitant party some (but not too much)
time. Let them decide.
Selling Parties On Mediation
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Establishing a Panel of Mediators
skill with mediation process substantive knowledge reputation for fairness
Select mediators based on:
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Key Components of a Mediator Training Program Mediation demonstration Simulations, simulations, simulations! Communication skills Negotiation skills Mediation strategies
Establishing a Panel of Mediators
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Establishing a Panel of Mediators
Ethical concerns Feedback Procuring cause Opportunities to refresh skills over time
Key Components of a Mediator Training Program
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Establishing a Panel of Mediators
Alternatives to Setting Up Own Training Send students to general mediation
skills training Connect to mediation panels for
court programs
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Model
Training manual
Forms
Disk
Materials
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Quality control surveys
Database
Report to NAR
Data Collection