Bringing Compassionate Care and Service Delivery to Howard County’s Most Vulnerable

November 29, 2012

Called to Care TM

Volunteers of America Chesapeake

1 of 35 affiliates (chapters) of Volunteers of America, one of the nation’s largest and most comprehensive health and human services organizations

Tradition: Founded in 1896 Mission: “To inspire self-reliance,

dignity and hope through health and human services.”

Vision: “To provide those in need a sense of belonging and a place to call home.”

Core Values: Caring, Respect, Faith, Quality & Trust2

Called to Care TM

Volunteers of America Chesapeake (continued) Serve more than 11,000 vulnerable

individuals Operate 31 Programs in Maryland,

Virginia and the District of Columbia: Homeless Services /Affordable

Housing Veterans Housing Intellectual Disability Services

and Residential Centers Mental Health Services and

Residential Centers Substance Abuse Services Community Corrections

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Called to Care TM

Our Experience

VOA understands how to deliver service amongst affluent communities Bailey’s Crossroads Community Shelter,

Fairfax, VA Bailey’s Drop-in Center, Fairfax, VA Residential Program Center, Arlington, VA Loudoun Drop-in Center, Cold Weather

Shelter, Shelter and Transitional Housing

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Called to Care TM

Examples of VOA’s Service Platform

A homeless day drop-in center year around. An emergency homeless shelter serving adult

men and women each year. A permanent supportive housing program

providing services for chronically homeless men and women suffering from mental illness

Bailey’s and Loudon serve as a Hypothermia Shelters for homeless persons in Fairfax County during the winter months

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Over 800 in Fairfax and 600 in Loudoun and 400 in Arlington

Called to Care TM

Need in Howard CountyAccording To Point In Time Survey Conducted 1/27/2010: 221 Homeless Persons In Ho. Co.

106 Persons Were In Temporary Housing 88 Unsheltered

Last Year, Grassroots And Bridges To Housing Stability Turned Away 4200 (Duplicated) Requests For Shelter.

82 Unsheltered Homeless Mostly Men Persons Challenged With Mental Illness And

Disabilities Howard County Approved A 10-year Plan To End

Homelessness6

Called to Care TM

Beechcrest Permanent Housing

33 to 50 Units Of Permanent Housing For The Homeless Serving single homeless men and women Multi-level Secured Building to be Constructed Project Construction Likely To Begin By Early 2014 Construction Project Could Be Completed By Spring

2015 Current Residents In Community Will Receive Financial

Support Through This Process That They Would Not Otherwise Have Had If The Site Was Redeveloped By A Private Entity

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Called to Care TM

Existing Grassroots Day Resource Center

Beechcrest Day Resource Center (First Floor of New Facility) will replace and enhance the existing Grassroots Day Resource Center in Columbia, MD Which is Currently…

Open Monday, Wednesday and Saturday 10AM to 2PM Serving men and women who are homeless Holding Bi-weekly Town Hall meetings with Clients

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Called to Care TM

Proposed Staffing for Beechcrest Development

1 Program Director 3 Case Managers 1 Facilities Person 1 On-call Maintenance Manager 1 Receptionist/Administrative personnel Extensive Community Involvement (e.g. Faith Based and

Community Volunteers) who are Familiar with our Proposed Residents and Their Specific Needs

24 hours/7 days a week staffing pattern/Oversight

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Called to Care TM

Services – Day Center• Comprehensive

assessments and develop an Individual Service Plans (ISP)• Mental health services• Substance abuse

treatment services• Enrollment support for

entitlement benefits• Recreation• Meals• Medical care• Spiritual & family

connections • Vocational or skills-building• Transportation

• Social services • Access to education• Assistance with legal

issues• Clothing & personal

hygiene • Employment readiness

& job placement • Financial & healthcare

benefit programs • Life skills (cooking,

housekeeping, laundry services, budgeting, etc.) • Mental health care • Nutritional & dietary

needs

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Called to Care TM

Hallmark of Service: Case Management Individualized, personalized, comprehensive and intensive.

Use of Individual Service Plans:

Establishes the framework for services and individual efforts expected

Identifies the client’s goals and the short- and long-term objectives needed to reach these goals

Identifies the action steps required to achieve the objectives

Objectives defined in the plan are aimed at maintaining permanent housing and self-sufficiency

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Called to Care TM

Advantages of Volunteers of America Chesapeake, Inc. Strong Reputation and High Quality Provider/Developer Over 115 Year History Good Neighbors With Open Environment For Community

Engagement Similar Projects in High-Income Neighborhoods

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Cynthia LynchHoward County Housing CommissionChief, Development Finance and Asset Managementclynch@howardcountymd.gov(410) 313-5928

Questions/More Information: