A Process V iew F ramework for Artifact -Centric Business Processes
Bring Your Own People Centric Business Processes
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Transcript of Bring Your Own People Centric Business Processes
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Bring your own people centric business processesTom BaeyensCEO, Effektif
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Us• Tom Baeyens
– Open source BPM engines– By developers, for developers– Founder and CEO Effektif
• Effektif– Mission: Make BPM easier– Separate experience for business
and developers– Cloud
• Signavio– Fast growing BPM provider
• BMW, Cisco, EMC, Goldman Sachs, SAP, … + >500
– Best cloud based process modeling solution
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What is BPM?
• BPM makes it easier and faster to automate repetitive work
• Coordinate tasks• Integrate with enterprise systems
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How does it work
Process
A process is a template for repetitive work
Example: Hire
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How does it work
Processstart cases
Casetasks stream
A process is a template for repetitive work
Example: Hire
Example: Hire Jack
Example: Hire Joe
Example: Hire Mary
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How does it work
Processstart cases
Casetasks stream
publish new
versions
A process is a template for repetitive work
Example: Hire
Example: Hire Jack
Example: Hire Joe
Example: Hire Mary
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Why BPM?Transparancy of expectations
• Coordinate tasks– Who should do what– Get rid of miscommunications during handovers
• Right level of control– Enforce compliance where needed– Leave freedom where it can (*)
(*) Rare feature in BPM systems
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Why BPM?Transparancy of what happened• Audit trail• Who did what and why• Central place for this information• Why did this go wrong?• Imagine the alternative• Learn and improve
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Why BPM?
• Coordinate high volumes of tasks– 5000 claims per day– 300 people to handle them
• Monitor progress on a higher level• Chase distracted employees with reminders• Consistency
– Eg always deal with complaints in the same way• Quality and SLAs• Cheaper then custom coding• …
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What's changed?
• Cloud entered enterprise– Cloud services / SaaS– Bring Your Own Device– Mobile
• Existing infrastructure doesn't go away• Enterprise IT environments grow more complex• Hybrid• Effektif is built for this environment
Effektif runs• As a service in the cloud (easy)
• On-premise (full control)
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What's changed?
• Cloud services focus on user experience• User experience
1. Consumer apps2. Enterprise software3. BPM
• IFTTT
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What's changed?
• Email overloadis common
• Cases createtransparancyand reducesemail overload
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What's changed?
• Cases are a new trend– Enterprise social networks
(Yammer, Jive, Huddle, …)– Asana– Task collaboration apps
• Rich conversation• Context• Get people on the same page
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Pain of BPM
• The diagrams are nice• Very old promise• Hello world runs OK• Let's do this!• D'OH… it becomes an IT project
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IT Involvement
• Involving IT requires a lot of management overhead• Longer cycles• Certain level of risk on the outcome• Justified for bigger projects• Effektif's focus is to empower managers
to skip IT involvement
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What's next for BPM?
Business/IT alignment
• Big projects• Long cycles
• Fast• Cheap
Empowering business users
• Easy• Control
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Automate your own workflows
with Effektif
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It's never been easier
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It's never been easier
• To coordinate tasks and handovers• To link workflows to enterprise systems– On premise– In the cloud
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Demo
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Confirmations
22
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See for yourselfRegister an account today
www.effektif.com