Bring your customer experience to the next level....Bring your customer experience to the next...

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Bring your customer experience to the next level. The end-to-end solution streamlining your TechComm process. IXIASOFT CCMS is a proud sponsor of DITA North America 2018 | www.ixiasoft.com Industry-leading organizations worldwide trust our CCMS:

Transcript of Bring your customer experience to the next level....Bring your customer experience to the next...

Page 1: Bring your customer experience to the next level....Bring your customer experience to the next level. The end-to-end solution streamlining your TechComm process. IXIASOFT CCMS is a

Bring your customer experience to the next level.

The end-to-end solution streamlining your TechComm process.

IXIASOFT CCMS

is a proud sponsor of DITA North America 2018 | www.ixiasoft.com

Industry-leading organizations worldwide trust our CCMS:

Page 2: Bring your customer experience to the next level....Bring your customer experience to the next level. The end-to-end solution streamlining your TechComm process. IXIASOFT CCMS is a

A great way to learn more about IXIASOFT CCMS and DITA is directly from our experts and customers:

Monday, April 23

So long, Frank Lloyd Wright (or, How to keep your content from leaking) Leigh W. White, DITA Specialist, IXIASOFT, 10:50am - 11:30am

DITA is only for documentation? NO! Carsten Brennecke, SAP SE, 11:40am - 12:20pm

Strange case of Dr. SME and Mr. Author: What happens when you introduce DITA to non-tech writersCatherine Long & Richard Perry, Varian, 2:40pm - 3:20pm

Tuesday, April 24

Automate or die! Wayne Brissette, ARM, 8:00am - 8:40am

The first step: Implementing a CCMS is only the beginning of the journey Brian McCown, Elekta, 8:50am - 9:30am

Sculpting an elephant: Refining a DITA implementation Anne Grosvenor & Patrick Wright, Invidi, 10:00am - 10:40am

DITA as a building block for delivering content in new ways Keith Schengili-Roberts, IXIASOFT, 11:40am - 12:20pm

Our rollercoaster ride to implementing a DITA CCMS for highly regulated productsYamina Dessein & Frederic Fontbonne, BioMerieux, 2:00pm - 2:40pm

DITA reuse metrics as a key performance indicator (KPI) Sari Eklund, Ericsson, & Keith Schengili-Roberts, IXIASOFT, 4:50pm - 5:30pm

Wednesday, April 25

How to implement good agile practices in difficult environments Daniel Mehaffey, SAP, 9:40am - 10:20am

Agile + TechComm tools = happy writers and business success!John Lahr & Mitch Kogan, Invidi, 11:40am - 12:20pm

Visit IXIASOFT in the Exhibitor Hall this week to speak with us one-on-one about your documentation needs!

is a proud sponsor of DITA North America 2018 | www.ixiasoft.com