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Brightstar and the Bid for Customer Retention (Slides)
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Brightstar and
the Bid for
Customer Retention
Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com Creative Commons Image Source: Flickr Nick Saltmarsh
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Suppliers, Whether
Service Providers
or Resellers,
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Need to Keep
the Customers
They Have,
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Before Thinking
of Trying to Tempt
Over Those of
Their Competitors
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Extending
Customer Care
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• Handset
Protection and
Insurance
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• Buy-Back and
Trade-in
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Phones Today,
Tablets Tomorrow
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After the
Development for
Mobile Phones of a
Renewal Market,
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The Growing
Popularity of
Tablet PCs
Suggests that
Buy-back
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And Trade-in
Services
Will Become
Increasingly
Important Too
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With Mobile
Phones Fast
Becoming a
Product
Commodity,
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Which Distributor
Services Do You
Find the Most
Effective for
Adding Value
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and Boosting
Customer Loyalty?
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Give Us Your Vote
in the Comments
Section Below
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Creative Commons Image Source: Flickr Nick Saltmarsh
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