Bridging the Gap: Inclusive Community Engagement

BRIDGING THE GAP: Inclusive Community Engagement

Sarah-Jane Morris Developer Community Engagement

Keen IO

@SarahJaneMorris #DevRelSummit

🌁


WHO HERE IDENTIFIES AS A DEVELOPER?


de·vel·op·er /dəˈveləpər/ noun

a person or thing that develops something.

- Oxford Dictionary

WHO HERE IDENTIFIES AS A DEVELOPER?


@SarahJaneMorris #DevRelSummitPhoto: #WOCinTech Chat

2011: Developers don’t like being manipulated

We are all becoming more technical

2016: No one likes being manipulated

Ladies Learning Code

Keen IO Docs

HOW DOES YOUR COMMUNITY FEEL?

Pixar @SarahJaneMorris #DevRelSummit


WHO AM I?

Marketing and community for 12 years

Developer community building for 5

2011-2012: Built out an early stage developer community at Context.IO in Montreal

WHO AM I?


2012 - 2015: Moved to SF from Montreal to manage Mashery’s developer network that was ~350K devs strong!

WHO AM I?


WHO AM I?

The beloved Mashery DevO Team circa Spring 2015 :)



WHO AM I?2015-Present: Developed 30+ community

engagements over the last year at Keen IO

Keen’s awesome community team!

github.com/keenkeen.chat @keen_io

https://keen.io

TURN EXPLORERS INTO DISCOVERERS


ENGAGEMENT STRATEGIES

INCLUSION



INCLUSION:Inclusive Events


INCLUSIVE EVENTSOffline

•Open your events space up to diverse communities

• Bring in diverse speakers and topics

• Create diverse experiences

• k-n.io/includeorgs

http://k-n.io/includeorgs


INCLUSIVE EVENTS

😂

INCLUSIVE EVENTSIt doesn’t always work ¯\_( )_/¯



INCLUSIVE EVENTSOnline

•Different event formats address different learning styles

• Livestream and/or record offline events

INCLUSIVE CONTENT

•Same content, multiple formats

• Different topic channels for diverse community growth

• Easy and important: inclusive and diverse images: • #WOCinTech Chat Flickr album!


A FINAL NOTE ON INCLUSION (AND DIVERSITY)


INCLUSIONEMPATHY



“You never really understand a person until you consider things from (their) point of view... until you climb into (their) skin and walk around in it.”

- Harper Lee, To Kill a Mockingbird


EMPATHY:Code of Conduct


EMPATHY:Conversations


EMPATHETIC CONVERSATIONS• Non-Violent Communication and Emotional Intelligence training

Photo: #WOCinTech Chat

EMPATHETIC CONVERSATIONS•Support!


EMPATHETIC CONVERSATIONS•Face to Face FTW




INCLUSIONEMPATHY


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Thanks, eh! [email protected]

mailto:[email protected]

Bridging the Gap: Inclusive Community Engagement

Marketing

Transcript of Bridging the Gap: Inclusive Community Engagement