Bridging the digital health and social care divide
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Bridging the Digital Health & Social Care Divide Person Centred Care Project Partners – NWC AHSN, Sedbergh Medical Practice, Cumbria CCG & Nimbus Medical Mylinqs supporting TeleHealth in the Home Project will support 20 patients out of Sedbergh GP Practice 2% high at risk / Frailty Patients – using the video calling & calendar aspects for Virtual Consultations and Social Applications to help Counter Social Isolation Mylinqs
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Transcript of Bridging the digital health and social care divide
Bridging the Digital Health & Social Care Divide
Person Centred Care
Project Partners – NWC AHSN, Sedbergh Medical Practice, Cumbria CCG & Nimbus Medical
Mylinqs supporting TeleHealth in the Home Project will support 20 patients out of Sedbergh GP Practice 2% high at risk / Frailty Patients – using the video calling & calendar aspects for Virtual Consultations and Social Applications to help Counter Social Isolation
Mylinqs
Secure Internet
Secure Data Portal
Email Alerts
Family / Carer log on
3rd Sector log on
Adult Social Care log onCommunity Care
log on
Housing log on
GP Log on
Acute log on
Mylinqs – Walled Garden
• Communications– Video calling: With anyone that is in their network– Messaging: An effective easy to use unique mailing service– Calendar: Appointment, reminders and alerts
• Health Care– Vital sign monitoring: SATs, Pulse, Temperature, Blood Sugars,
Blood Pressure, Weight and INR– Questionnaires: condition or general health surveys / questionnaires– Rehab: library of tailored video exercises
• Cognitive Care– Audio Books– Quizzes– Music and Comedy– Photo Album
Progress to date• Documentation & Processes agreed
• IG agreed
• 6 Patients trained & connected (20)
• 3 GP’s trained & connected
• Practice Admin central point – EMIS flag
• 1 Care Navigator trained & connected
• Connectivity
Progress to date
• 1 GP video consultation
• 6 Social / Virtual Training video calls
• 16 emails
• 27 connections: 4 Relatives
• 4 photos
Eric
92
Loves Choirs
New Zealand
Key Challenges
• NHS resourcing: Time poor
• Pilots = large contract!
• Dog years v Human Years = SME years v NHS years!
• “Selling” technology services to Vulnerable
• Patient assessment challenge
• Time & Patience v funds!
• QOS
Impact assessment to date1. Usability excellent 92 year old video calling New Zealand
2. Care Navigator role VERY IMPORTANT
3. Sedbergh Practice on board – very positive
4. Need TLC (and £’s) / HIT SQUAD!1. IG2. IT3. Clinical Engagement4. Community link
Next Steps• Investigating;
• Sharing with other local GP Practices• Bringing in a Cumbrian Care Home
• Gather meaningful data for full business case• Patient – Primary – Community – Secondary – Social – 3rd Sector Care • Think of your Patient (Health & Social Care) needs and not technology• Focus on the whole need not a Service need
High Touch. These people need a lot of care both face to face and
remote. Health and Social Care.
Top 2 %
Mid Touch. These people need moderate interaction of face to face
but can benefit greatly from telehealth
38%
Low Touch. These people seldom need much health and social care
60%
Mylinqs area of support
and integration
CONDITION AGNOSTIC
ORGANISATION AGNOSTIC
