Bridging Online/Onsite Experiences in Museums (2010 edition)

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we all live in a multi-platform world... MUSEUM 2.0 slides at: http://bit.ly/TAMnina2

description

A presentation for the Texas Association of Museums 2010 on designing multi-platform content experiences for museum visitors. Presented by Nina Simon of Museum 2.0.

Transcript of Bridging Online/Onsite Experiences in Museums (2010 edition)

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we all live in a multi-platform world...

MUSEUM2.0slides at: http://bit.ly/TAMnina2

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exhibits

emailradio

newspaper

television

blogs

events &festivals

social networks

photo-sharing

museum socialexternal

programs

website

online media

cellphones

word of mouth

and our institutions are multi-platform, too.

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some institutions have capitalized on this well...

http://www.vam.ac.uk/collections/textiles/lawty/world_beach/

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some institutions have capitalized on this well...

http://www.vam.ac.uk/collections/textiles/lawty/world_beach/

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some institutions have capitalized on this well...

http://www.vam.ac.uk/collections/textiles/lawty/world_beach/

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Aren’t there any OTHER doors in this

place?

but we aren’t always as creative as we could be.

PRE-VISIT VISIT POST-VISIT

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how, as museum experience developers,

can we bridge platforms effectively?

website

educational program

text message

museum visit

social network

local event

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a brilliant evil example

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✴invite people to participate in multiple ways

✴celebrate and capitalize on visitors’ actions

✴provide audience-centered entry points and followup

three techniques

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✴invite people to participate in multiple ways

✴celebrate and capitalize on visitors’ actions

✴provide audience-centered entry points and followup

three techniques

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what do people already do on the web?

the vast majority of social media users are not creators

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what makes YouTube different?

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Denver Community Museum

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✴invite people to participate in multiple ways

✴celebrate and capitalize on visitors’ actions

✴provide audience-centered entry points and followup

three techniques

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Where will this photograph go?

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YouTube MySpace

Twitter

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http://twitter.com/sixthflrmuseum

recognition and validation - online

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recognition and validation - online

http://twitter.com/sfzoo

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recognition and validation - onsite

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recognition and validation - beyond

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what are the social objects in your institution?

Experience Music Project

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how do you let people share their experience?

Experience Music Project

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encouraging sharing

SFMOMA

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encouraging sharing

SFMOMA

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✴invite people to participate in multiple ways

✴celebrate and capitalize on visitors’ actions

✴provide audience-centered entry points and followup

three techniques

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online entry points

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ilikemuseums.com

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http://www.pittsburghkids.org/

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online follow-up

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connection to their other platforms

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Take Action at the US Holocaust Memorial Museum

http://www.ushmm.org/genocide/take_action/

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is the online follow-up a dead-end?

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increased engagement onsite leads to more engagement online

85% take home their building permit

31% access the content again from home

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Chicago Children’s Museum

followup need not be online to be effective