BRIDGET ELISE NELSON 1101 Stonegate Drive

Rensselaer, New York 12144

Home (518) 874-1321 Work (518) 486-4752 bridget.nelson53@gmail.com

EDUCATION

State University of New York, College at Plattsburgh, BS, May 1988. Major: Computer Science/Application Programming Minor: Mathematics and Business Community College of the Air Force, Maxwell AFB, Al., Associate of Applied Science Resource Management Technology, March 1982 Physiological Training Technology, October 1980

CAREER HISTORY

January 15, 2014 – Present: N.Y.S. Office of Information Technology Services, Information Technology Specialist 3 at HESC Business Solutions Software Administration

November 30, 2009 – January 15, 2014: N.Y.S. Higher Education Service Corporation, Information Technology Specialist 3 at Software Administration

August 11, 2006 – November 29, 2009: N.Y.S. Higher Education Service Corporation, Information Technology Specialist 3 at System Support Services.

September 16, 1988 – August 11, 2006: N.Y.S. Higher Education Service Corporation, Information Technology Specialist 2 (Programming) at TAP Processing and System Support Services.

May 1974 – May 1985: United States Air Force, Technical Sergeant.

CURRENT DUTIES:

Supervision: I am responsible for the assignment of tasks and monitoring of timely completion of program projects by one Information Technology Specialist 2.

Manage OnDemand Upgrade Project: I am the project manager. I keep track of the project timeline and coordinate any resources required by the team. I also assist in testing, copying data from the current to the new system, and upgrading the client’s software.

Decision Support Software: I am responsible for the installation of software on desktop and updates for both the server and desktop. I am also responsible for documenting the system including diagrams, Architectural Decision documents, and procedures for administrative maintenance. In addition my responsibility is to assist the users with problem resolution, training, and general support on use of the software.

Maintain Internet Information Services (IIS): I manage the IIS environment used to host locally developed applications. This includes initial setup, security configuration, and maintenance of the system. Security configurations are based on the Center for Internet Security standards.

Upgrade of Microsoft Access applications: My duties were to convert Microsoft Access 2003 ADP projects to Microsoft Access 2010 ACCDB. This include creating ODBC connections, make the connection only to necessary tables and views, converting SQL Server Stored Procedures to views that are used by list and combo boxes. These applications are used to create high volume transactions for mainframe processes; ensure transactions are edited, formatted, and uploaded for mainframe processes properly; and provide statistics for approximately 150,000 daily transactions.

Redesign of large program application: I am responsible for all phases of designing a LAN based application for the complete automation of New York State’s scholarship programs previously administered using different PC based applications. The final product will provide for the processing of applications, monitoring of academic progress, payments of awards to over 2000 schools and the proper handling of approximately 25 million dollars in scholarship awards to 23,000 students annually. The ultimate goal is the consolidation of processes into one central system.

Program testing: I was involved in testing phases throughout the life cycle for Y2k projects involving both mainframe and pc based applications; coordinated testing and test conditions for web based applications providing updates to individual student account information as well as specific college data.

Development of pc based applications: I accomplished programs to assist in administer numerous state scholarship programs. These programs were used by agency staff to make eligibility determinations; to monitor academic progress and service obligations; make manual award payments to schools and to provide managers with statistical reports used to make budget projections and to monitor processing volume. Among these is a program used to administer New York’s Aid for Part Time study. This program is used to administer 14.6 million dollars in annual appropriations as well as the calculation of award payments.

CURRENT DUTIES (cont):

Procurement: I research staff and program needs as well as products and available vendors to substantiate my recommendations for the purchase of software and hardware used by agency staff.

Training: I regularly train personnel in the use of software and hardware; especially after upgrades.

COMPUTER TRAINING

Configuring and Troubleshooting Internet Information Services in Server 2008 – Computer Visions.

Introduction to C# and .NET

Structured Query Language (SQL) Advanced – Microknowledge

Configuring Windows Server 2008 Active Directory Directory Domain Services – Computer Visions

Update Your Network Infrastructure and Active Directory Skills to Windows Server 2008 – Computer Visions

Programming

Microsoft SQL Server 2000 Database - New Horizons Computer Learning Center

Project Management – GOER at Office Family and Children Services

Windows 2000 Server – maintenance and set up, Hudson Valley Community College.

Hands-on experience with Windows based Computers, IBM PC, and DELL Computer Systems.

Proficient in COBOL, Job Control Language (IBM Mainframe), HTML, Visual Basic and Statistic Analysis Software (SAS).

Skilled in the use of Microsoft Word, WordPerfect, Microsoft Access, Lotus 1-2-3, Lotus Notes, Microsoft Excel, dBase/FoxPro, MS-DOS and Windows 95/98/NT/2000/XP/7/8.1/10 Operating System, Windows Server 2008 and 2012, INFOTC/PASSPORT for IBM Mainframe and various other software for IBM and IBM Compatible.

COST ANALYSIS

Extensive hands on experience in performing, reviewing, and assisting with cost analysis, economic analysis, and program evaluations.

Five years’ experience in developing functional standards, interpreting, analyzing, and summarizing significant and military mission accomplishment data.

Developed cost factors and validated cost comparison studies with average savings of $500,000 over a three-year period of time. Configuring and Troubleshooting Internet Information Services in Server 2008 – Computer Visions.

TRAINING EXPERIENCE

Spearheaded successful Air Force test programs for implementing mini/micro computers that resulted in their

integration and use in all areas.

Teaching Assistant for Introduction to Pascal, Introduction to Data Structures and Data Base Management courses.

Aided in development of a comprehensive Cost and Economic Analysis training program on conducting successful independent review of a cost comparison study at Sheppard Air Force Base, Texas.

Prepared economic analysis briefing for supervisors and managers concerned with military organizational productivity.

Implemented on-the-job training (OJT) of military personnel, which increased the productivity within the department.

REFERENCES

Michael Reynolds, Program Analyst, Higher Education Service Corporations, Albany, New York. Phone: (518) 473-3871

David Bell, Information Security Office, Office of Information Technology Services, Albany, New York. Phone: (518) 473-5392

Barbara Hochberg, Director Grants and Scholarship Programs, Higher Education Service Corporations, Albany, New York, Phone: (518) 473-3733