Brian E. Murray5317 Summerlin Road Apt# 4 Fort Myers, Florida 33919

brian.murray2006@live.com(239)848-2885

PetSmart Stores Inc. – Support Manager Store#1921 Fort Myers, Florida February 2014- current Supervising all front end operations Closing and Opening the store on assigned days and times Ensuring that all customers and pet parents are receiving excellent customer service Ensuring that merchandising and presentation are up to standards Assisting and overseeing many aspects of the training and development of employees Complete customer special requests and orders Ensuring accurate inventory counts and marking down of goods that are resaleable

Publix Supermarkets Inc. - Deli Clerk Store #0864 Fort Myers, Florida May 2012 – February 2014 Providing premier customer service in ALL areas of the Deli Department Operations Stock, price and display and rotate products to ensure compliance with company guidelines. Cleaning all deli equipment by Publix standards and procedures Responsible for all aspects of running the deli department including opening and closing procedures Processing of chicken through the cooking process to ensure safety Monitor cooler and display temperatures to ensure product quality and freshness Scan shrink to ensure accurate accountability of department losses Employee morale representative for deli department Food safety and general safety representative for deli department Online electronic deli ordering coordinator Training and managing of Deli associates

Winn-Dixie Stores, Inc.- Deli Clerk/Acting Deli Manager Ft. Myers, Florida Dec 2010 - May 2012 Responsible for all aspects of running the deli department including opening and closing procedures Ordered fresh, frozen and cheese merchandise and conducted successful inventories on a monthly basis Stocked, priced, displayed and rotated products to ensure compliance with company guidelines Strived to limit shrink and improve gross profit percentages Monitored cooler and display temperatures to ensure product quality and freshness Created price change signs when necessary adjust prices and conform to when new ads came out Completed all necessary paperwork on a weekly, monthly, quarterly basis.

Customer Service Lead / Cashier / Customer Service . Fort Myers, Florida Feb 2006 - Dec 2010 Oversee day to day operation of the front end and resolve any customer service issues Responsible for all aspects of running the front end department including opening and closing procedures Reconcile active tills, lottery, lottery machines, coin star and money order machines Train associates and perform Cashier coaching sessions Perform all of the duties of a Customer Service Clerk including money transfers, money orders, and rain checks

and performing manager overrides on checks , voids and refunds. Monitor store for cleanliness and perform daily cleaning Scan and record department losses Complete all necessary weekly , monthly and quarterly Accident reports

Bakery / Dairy / Frozen & Grocery Clerk Ft. Myers, Florida Feb 2006 – Feb 2012Opening and closing of various perishable and non-perishable departmentsTrained in All various department for experience

Education and Achievements Became an Eagle Scout and earned the highest rank in the Boy Scouts of America

41 percent gross profit running a deli for winn-dixie Diverse knowledge of Human Resources and employee management guidelines

Southwest Florida Council Boy Scouts of America Punta Gorda, Florida July 2006 – Mar 2008 Studied in the National Youth Leadership Training (NYLT) program and as a Leadership Instructor Taught the leadership principles of time and stress management and group dynamics Ensured core functions of the course, safety and other guidelines were being followed Mentored the patrol leader of the group Prepared presentations, attend staff meetings and development weekends

University of PhoenixAssociate of Arts degree in Business Foundations July 2012

Currently studying for a Bachelor’s degree in Business Management Estimated graduation March 2015