BREWTON-PARKER COLLEGEarchive.bpc.edu/...research/six_year_strategic_plan/.../21Library.pdf ·...

Provost—225

BREWTON-PARKER COLLEGE

FOUNTAIN-NEW LIBRARY SIX-YEAR STRATEGIC PLAN

2002-03 THROUGH 2007-08 DEPARTMENT PURPOSE

The purpose of the Fountain-New Library is to support the mission of Brewton-Parker College by working in cooperation with the faculty, staff and students to create a Christian learning environment. The library strives to achieve this purpose through its collections, facilities, personnel and services, which collectively uphold the liberal arts tradition of the College. Through the acquisition and management of relevant collections, the library seeks to fulfill the instructional and research needs of patrons in both the on and off-campus programs. The library aspires to maintain an environment conducive to intellectual scholarship to encourage academic use of resources. A qualified staff committed to bibliographic instruction promotes the library mission to foster student maturation in knowledge, information literacy and lifelong learning.

GOAL 1

The library staff will work cooperatively with the faculty to provide a quality collection, which supports the instructional and research needs of the College. OBJECTIVE 1

The library will increase its collection to over 100,000 volumes through the acquisition of approximately 24,000 new books and audio-visual materials during the six-year planning cycle. ACTION PLAN

The library will increase its holdings by approximately 1,000 volumes during 2002-03 and 4,600 volumes per year during the remainder of the five-year planning cycle to provide relevant, up-to-date research materials for students and faculty members.

ASSESSMENT

Increase in the size of the collection to the stated objective. The library will retain and report annual statistics of new acquisitions through the library’s Cataloging Statistics Report and employ standard academic booklists and user satisfaction surveys for assessment. RESPONSIBILITY

Director of the Library, Professional Librarians and Library Support staff TIME FRAME

The plan will be created and implemented during 2002/2003 and reviewed on an annual basis.

Provost—226

RESOURCES REQUIRED

$40,000 for new monographs and audio-visual materials in 2002-03, $184,000 per year for 2003-04/2007-08 and time at all levels. RELATED TO

Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 33, 40, 41 & 44

Provost—226⎯ [2002-03] R1



2002-03 THROUGH 2007-08

RESULTS & RESPONSES—2002-03 GOAL 1


The library will increase its collection to over 100,000 volumes through the acquisition of approximately 24,000 new books and audio-visual materials during the six-year planning cycle. RESULTS

During FY 02/03, the library added 2,809 volumes. During FY 01/02, the library added 1,761 volumes. Previous year comparison: increased new volumes by 1,048 over the previous fiscal year, indicating significant progress in the acquisition of new materials. RESPONSE

Of 255 students and 11 faculty members surveyed, 87% indicated a moderate to high level of satisfaction with materials needed for coursework or research. Will continue to increase holdings in FY 03/04 appropriate to degree programs offered.

Provost—226⎯ [2003-04] R2



2002-03 THROUGH 2007-08

RESULTS & RESPONSES—2003-04

GOAL 1 The library staff will work cooperatively with the faculty to provide a quality

collection, which supports the instructional and research needs of the College. OBJECTIVE 1

The library will increase its collection to over 100,000 volumes through the acquisition of approximately 24,000 new books and audio-visual materials during the six-year planning cycle. RESULTS

During FY 03/04, the library added 4,020 volumes. During FY 02/03, the library added 2,809 volumes. Previous year comparison: increased new volumes by 1,211. RESPONSE

According to the Spring 2004 institutional survey, 74% of faculty members and 83% of students indicated a moderate to high level of satisfaction with materials needed for coursework or research. The library currently holds 82,939 of the projected goal of 100,000 volumes at the close of this strategic plan. The library staff will continue to increase holdings in FY 04/05 appropriate to degree programs offered.

Provost—226⎯ [2004-05] R3



2002-03 THROUGH 2007-08




The library will increase its collection to over 100,000 volumes through the acquisition of approximately 24,000 new books and audio-visual materials during the six-year planning cycle.

RESULTS During FY 04/05, the library added 4,695 volumes. During FY 03/04, the library added 4,020 volumes. Previous year comparison: increased new volumes by 675. RESPONSE According to the Spring 2005 institutional survey, 72% of faculty members and 78% of students indicated a moderate to high level of satisfaction with materials needed for coursework or research. The library currently holds 86,891 of the projected goal of 100,000 volumes at the close of this strategic plan. The library staff will continue to increase holdings in FY 05/06 appropriate to degree programs offered.

Provost—226⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 1 The library staff will work cooperatively with the faculty to provide a quality collection, which supports the instructional and research needs of the College. OBJECTIVE 1 The library will increase its collection to over 100,000 volumes through the acquisition of approximately 24,000 new books and audio-visual materials during the six-year planning cycle. RESULTS During FY 05/06, the library added 4,989 volumes. During FY 04/05, the library added 4,695 volumes. Previous year comparison: increased new volumes by 294. RESPONSE According to the Spring 2006 institutional survey, faculty members expressed satisfaction with materials needed for coursework or research with a rating of 3.87, down from a mean score of 4.16 for 2003-2005. For the same question, Mt. Vernon students indicated their satisfaction level at 4.36, slightly down from a mean of 4.47 for 2003-2005. The library currently holds 91,478 of the projected goal of 100,000 volumes at the close of this strategic plan. The library staff will continue to increase holdings in FY 06/07 appropriate to degree programs offered.

Provost—227



2002-03 THROUGH 2007-08

GOAL 1

The library staff will work cooperatively with the faculty to provide a quality collection, which supports the instructional and research needs of the College.

OBJECTIVE 2 The library will review and appraise the current collection. ACTION PLAN

The Director of the Library and the professional librarians will evaluate and redefine the current collection through the weeding and discarding of dated and duplicate materials.

ASSESSMENT

The library will retain and report statistics of discarded items through the library’s Cataloging Statistics Report and employ standard academic booklists and user satisfaction surveys for assessment. RESPONSIBILITY

Director of the Library and Professional Librarians TIME FRAME

On-going; reviewed on an annual basis RESOURCES REQUIRED Time RELATED TO

Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 33, 40 & 44

Provost—227⎯ [2002-03] R1



2002-03 THROUGH 2007-08


The library staff will work cooperatively with the faculty to provide a quality collection, which supports the instructional and research needs of the College. OBJECTIVE 2 The library will review and appraise the current collection. RESULTS

During FY 02/03, the library discarded 720 volumes. During FY 01/02, the library discarded 60 volumes. Previous year comparison: increased number of discards by 660 over the previous fiscal year, indicating significant progress in the weeding of dated materials. RESPONSE

Of 255 students and 11 faculty members surveyed, 87% indicated a moderate to high level of satisfaction with materials needed for coursework or research. Will continue to weed holdings in FY 03/04 of dated materials no longer appropriate to degree programs offered.

Provost—227⎯ [2003-04] R2



2002-03 THROUGH 2007-08



collection, which supports the instructional and research needs of the College. OBJECTIVE 2 The library will review and appraise the current collection. RESULTS

During FY 03/04, the library discarded 1,952 volumes. During FY 02/03, the library discarded 720 volumes. Previous year comparison: increased number of discards by 1,232. RESPONSE

According to the Spring 2004 institutional survey, 74% of faculty members and 83% of students indicated a moderate to high level of satisfaction with materials needed for coursework or research. The library staff will continue to weed holdings in FY 04/05 of dated materials no longer appropriate to degree programs offered.

Provost—227⎯ [2004-05] R3



2002-03 THROUGH 2007-08



collection, which supports the instructional and research needs of the College. OBJECTIVE 2 The library will review and appraise the current collection. RESULTS During FY 04/05, the library discarded 743 volumes. During FY 03/04, the library discarded 1,952 volumes. Previous year comparison: number of discards decreased by 1,209, indicating advancement toward a sound collection. RESPONSE According to the Spring 2005 institutional survey, 72% of faculty members and 78% of students indicated a moderate to high level of satisfaction with materials needed for coursework or research. The library staff will continue to weed holdings in FY 05/06 of dated materials no longer appropriate to degree programs offered.

Provost—227⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 1 The library staff will work cooperatively with the faculty to provide a quality collection, which supports the instructional and research needs of the College. OBJECTIVE 2 The library will review and appraise the current collection. RESULTS During FY 05/06, the library discarded 402 volumes. During FY 04/05, the library discarded 743 volumes. Previous year comparison: number of discards decreased by 341, indicating advancement toward a sound collection. RESPONSE According to the Spring 2006 institutional survey, faculty members expressed satisfaction with materials needed for coursework or research with a rating of 3.87, down from a mean score of 4.16 for 2003-2005. For the same question, Mt. Vernon students indicated their satisfaction level at 4.36, slightly down from a mean of 4.47 for 2003-2005. The library staff will continue to weed holdings in FY 06/07 of dated materials no longer appropriate to degree programs offered.

Provost—228



2002-03 THROUGH 2007-08

GOAL 1


The library will provide access to materials outside the Library through interlibrary loan and electronic databases. ACTION PLAN

The library will participate in interlibrary loan programs through OCLC (Online Computer Library Center) and GOLD (Georgia Online Database) to enhance library resources, and the professional librarians will review and acquire additional electronic databases to support degree programs of the College.

ASSESSMENT

The library will retain and report statistics of interlibrary loan and electronic database use through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY


On-going; reviewed on an annual basis RESOURCES REQUIRED

Time at all levels

RELATED TO Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 33, 36,

40, 41 & 44

Provost—228⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will provide access to materials outside the Library through interlibrary loan and electronic databases. RESULTS

During FY 02/03, the library processed 305 outgoing and 293 incoming interlibrary loans. During FY 01/02, the library processed 300 outgoing and 182 incoming interlibrary loans. Previous year comparison: increased interlibrary loan use by 5 and 111 respectively, indicating an elevated awareness by patrons of interlibrary loan services. During FY 02/03, GALILEO use totaled 3,634. During FY 01/02, GALILEO use totaled 3,362. Previous year comparison: increased use of GALILEO by 272 searches, indicating elevated use of GALILEO for research. RESPONSE

The elevated number of interlibrary loans indicates an increased awareness of available services as a result of the library orientation sessions. Of 255 students and 11 faculty members surveyed, 84% indicated a moderate to high level of satisfaction with electronic databases offered. Will continue program of library orientation in FY 03/04 to alert patrons to available services and to encourage the use of electronic databases for scholarly research.

Provost—228⎯ [2003-04] R2



2002-03 THROUGH 2007-08




The library will provide access to materials outside the Library through interlibrary loan and electronic databases. RESULTS

During FY 03/04, the library processed 302 outgoing and 131 incoming interlibrary loans. During FY 02/03, the library processed 305 outgoing and 293 incoming interlibrary loans. Previous year comparison: BPC loans to other libraries remained relatively the same, while the requests from our library decreased by 162. This drop is a direct result of the completion of graduate work by BPC staff members.

During FY 03/04, the total number of searches performed in GALILEO was 8,881. Statistics of the number of searches were not retained during FY 02/03; thus there will be no previous year comparison until FY 04/05. The number of links chosen in GALILEO increased from 3,634 to 3,878 from FY 02/03 to 03/04, indicating elevated use of GALILEO for research. RESPONSE

According to the Spring 2004 institutional survey, 97% of faculty members and 85% of students indicated a moderate to high level of satisfaction with the library’s interlibrary loan services. 91% of faculty members and 82% of students surveyed indicated a moderate to high level of satisfaction with the electronic databases offered. Since the number of searches performed in GALILEO better reflects the volume of use than that of the number of links chosen, the library will continue reporting the total number of searches and will include a previous year comparison beginning in FY 04/05.

Provost—228⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 1


The library will provide access to materials outside the Library through interlibrary loan and electronic databases. RESULTS During FY 04/05, the library processed 315 outgoing and 175 incoming interlibrary loans. During FY 03/04, the library processed 302 outgoing and 131 incoming interlibrary loans. Previous year comparison: increased use of interlibrary loan services during the year.

During FY 04/05, the total number of searches performed in GALILEO was 11,795. During FY 03/04, the number of searches totaled 8,881. Previous year comparison: searches increased by 2,914, indicating elevated use of GALILEO for research. RESPONSE According to the Spring 2005 institutional survey, 85% of faculty members and 83% of students indicated a moderate to high level of satisfaction with the library’s interlibrary loan services. 83% of faculty members and 86% of students surveyed indicated a moderate to high level of satisfaction with the electronic databases offered. The library will continue to supplement its collections with materials available through interlibrary loan and electronic databases.

Provost—228⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 1 The library staff will work cooperatively with the faculty to provide a quality collection, which supports the instructional and research needs of the College. OBJECTIVE 3 The library will provide access to materials outside the Library through interlibrary loan and electronic databases. RESULTS During FY 05/06, the library processed 427 outgoing and 172 incoming interlibrary loans. During FY 04/05, the library processed 315 outgoing and 175 incoming interlibrary loans. Previous year comparison: significant increase in the number of outgoing ILLs, with a slight decrease in the incoming ILLs.

During FY 05/06, the total number of searches performed in GALILEO was 24,670. During FY 04/05, the number of searches totaled 11,795. Previous year comparison: the number of searches more than doubled, indicating elevated use of GALILEO for research. RESPONSE According to the Spring 2006 institutional survey, interlibrary loan services received a rating of 5.09 from faculty members (as compared with the mean of 5.06 for 2003-2005.) Mt. Vernon students rated interlibrary loan services at 4.58, up from the mean of 4.49 for 2003-2005. Concerning satisfaction with the electronic databases offered, faculty members gave a rating of 4.82, only slightly down from a mean of 4.90 for 2003-2005. Mt. Vernon students indicated satisfaction with the electronic databases at 4.61, up from the mean of 4.55 for 2003-2005. The library will continue to supplement its collections with materials available through interlibrary loan and electronic databases.

Provost—229



2002-03 THROUGH 2007-08

GOAL 1


The library will maintain and provide access to an archives collection for the College. ACTION PLAN

The Archivist will collect, preserve and provide access to archival materials for the College.

ASSESSMENT

The library will retain and report use statistics of archival materials through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY

College Archivist

TIME FRAME On-going; reviewed on an annual basis

RESOURCES REQUIRED

Time

RELATED TO Institutional Goal No. 4 and Visiting Committee Recommendation No. 33

Provost—229⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will maintain and provide access to an archives collection for the College. RESULTS

While use statistics were not retained during the fiscal year, the archivist utilized the materials in the collection extensively in the writing of the college history. RESPONSE

While use statistics were not retained during the fiscal year, the archivist utilized the materials in the collection extensively in the writing of the college history.

Provost—229⎯ [2003-04] R2



2002-03 THROUGH 2007-08



The library will maintain and provide access to an archives collection for the College. RESULTS

While use statistics were not retained during the fiscal year, the archivist utilized the materials in the collection extensively in the writing of the college’s centennial history, which was published in January 2004. In addition, archival materials were used extensively in the planning of the centennial celebration on April 28, 2004 and for various photographic and artifact displays. RESPONSE

According to the Spring 2004 institutional survey, 92% of faculty members and 84% of students indicated a moderate to high level of satisfaction with the archives collection. The archives collection has been utilized extensively during the past several years, and with the culmination of the college’s centennial on April 28, 2004, the demand for historical information about the college will surely diminish. The archivist will continue to build the archives collection and to produce historical displays.

Provost—229⎯ [2004-05] R3



2002-03 THROUGH 2007-08



The library will maintain and provide access to an archives collection for the College. RESULTS As predicted during the previous year of this plan, the demand for historical information was severely diminished following the celebration of the college’s centennial in 2004. The Archivist promptly answered the handful of inquiries during the year, and retained new materials appropriate to the archival collection. RESPONSE

According to the Spring 2005 institutional survey, 79% of faculty members and 85% of students indicated a moderate to high level of satisfaction with the archives collection. The archivist will continue to build the archives collection and to produce historical displays.

Provost—229⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 1 The library staff will work cooperatively with the faculty to provide a quality collection, which supports the instructional and research needs of the College. OBJECTIVE 4 The library will maintain and provide access to an archives collection for the College. RESULTS Although statistics of inquiries for information contained in the college’s archives were not retained during this fiscal year, the Archivist promptly answered all requests and collected new materials appropriate to the archival collection. RESPONSE

According to the Spring 2006 institutional survey, faculty members rated their level of satisfaction with the archival collection at 4.42 (as compared to the mean of 4.81 for 2003-2005). Mt. Vernon students rated their satisfaction with the archives collection at 4.50 (as compared to the mean of 4.68 for 2003-2005). The archivist will continue to build the archives collection and to produce historical displays.

Provost—230



2002-03 THROUGH 2007-08 GOAL 2

The library will provide quality services which support the instructional and research needs of the on-campus program. OBJECTIVE 1

The library will work cooperatively with faculty members to circulate materials needed for coursework or research needs. ACTION PLAN

The library will provide accessibility to circulating and reserve materials for use by patrons.

ASSESSMENT

The library will retain and report circulation and reserve statistics through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY


On-going; reviewed on an annual basis RESOURCES REQUIRED

Time at all levels


40, 41 & 44

Provost—230⎯ [2002-03] R1



2002-03 THROUGH 2007-08


GOAL 2 The library will provide quality services which support the instructional and

research needs of the on-campus program. OBJECTIVE 1

The library will work cooperatively with faculty members to circulate materials needed for coursework or research needs. RESULTS

During FY 02/03, 3,965 items were circulated and 1,519 reserve items were used. During FY 01/02, 4,647 items were circulated and 1,112 reserve items were used. Previous year comparison: items circulated decreased by 682 and reserve use increased by 407, indicating a surge in required reserve materials for specific courses rather than circulating materials. RESPONSE

Of 255 students and 11 faculty members surveyed, 86% indicated a moderate to high level of satisfaction with access to circulating and reserve materials. The new Horizon online catalog has significantly increased the level of accessibility to library holdings. Will continue to upgrade accessibility to collections in FY 03/04.

Provost—230⎯ [2003-04] R2



2002-03 THROUGH 2007-08



The library will work cooperatively with faculty members to circulate materials needed for coursework or research needs. RESULTS

During FY 03/04, 5,052 items were circulated and 2,926 reserve items were used. During FY 02/03, 3,965 items were circulated and 1,519 reserve items were used. Previous year comparison: items circulated increased by 1,087 and reserve use increased by 1,407. RESPONSE

According to the Spring 2004 institutional survey, 97% of faculty members and 85% of students indicated a moderate to high level of satisfaction with the library’s circulation/reserve services. The library staff will continue to support the academic program of the college by providing the best possible service in the areas of circulation and reserve materials.

Provost—230⎯ [2004-05] R3



2002-03 THROUGH 2007-08



The library will work cooperatively with faculty members to circulate materials needed for coursework or research needs. RESULTS During FY 04/05, 5,012 items were circulated and 2,073 reserve items were used. During FY 03/04, 5,052 items were circulated and 2,926 reserve items were used. Previous year comparison: items circulated decreased by 40, and reserve use decreased by 853. RESPONSE

According to the Spring 2005 institutional survey, 85% of faculty members and 90% of students indicated a moderate to high level of satisfaction with the library’s circulation/reserve services. The library staff will continue to support the academic program of the college by providing the best possible service in the areas of circulation and reserve materials.

Provost—230⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 2 The library will provide quality services which support the instructional and research needs of the on-campus program. OBJECTIVE 1 The library will work cooperatively with the faculty members to circulate materials needed for coursework or research needs. RESULTS During FY 05/06, 5,994 items were circulated and 1,100 reserve items were used. During FY 04/05, 5,012 items were circulated and 2,073 reserve items were used. Previous year comparison: items circulated increased by 982, and reserve use decreased by 973. RESPONSE

According to the Spring 2006 institutional survey, faculty members indicated their level of satisfaction with the library’s circulation/reserve services with a 4.84, down from the mean of 5.02 for 2003-2005. Mt. Vernon students rated the circulation/reserve services at 4.58, as compared with the mean of 4.57 for 2003-2005. The library staff will continue to support the academic program of the college by providing the best possible service in the areas of circulation and reserve materials.

Provost—231



2002-03 THROUGH 2007-08

GOAL 2


The library will work cooperatively with faculty members to provide research assistance and bibliographic instruction services to promote information literacy and to encourage lifelong learning. ACTION PLAN

The library staff will provide basic reference assistance, research assistance and bibliographic instruction to patrons.

ASSESSMENT

The library will retain and report statistics of reference inquiries through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY


On-going; reviewed on an annual basis

RESOURCES REQUIRED Time at all levels.


40, 41 & 44

Provost—231⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will work cooperatively with faculty members to provide research assistance and bibliographic instruction services to promote information literacy and to encourage lifelong learning. RESULTS

During FY 02/03, answered 1,385 reference inquiries from students and 70 inquiries from faculty. During FY 01/02, answered a total of 2,052 reference inquiries. Previous year comparison: number of reference inquiries decreased by 597, indicating more self-sufficient researchers created by the excellent program of bibliographic instruction. RESPONSE

Of 255 students and 11 faculty members surveyed, 75% indicated a moderate to high level of satisfaction with the reference function. Will continue to upgrade bibliographic instruction in FY 03/04 to promote information literacy and life-long learning.

Provost—230⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, the library staff answered 1,255 reference inquiries from students, 68 from faculty, and 58 from local patrons. During FY 02/03, the library staff answered 1,385 reference inquiries from students and 70 inquiries from faculty. Previous year comparison: number of reference inquiries decreased by only 74, as compared to the decrease of 597 inquiries the year before. RESPONSE

According to the Spring 2004 institutional survey, 94% of faculty members and 88% of students indicated a moderate to high level of satisfaction with the reference function. The library staff will continue to upgrade bibliographic instruction in FY 04/05 to promote information literacy and life-long learning.

Provost—231⎯ [2004-05] R3



2002-03 THROUGH 2007-08





During FY 04/05, the library staff answered 1,551 reference inquiries from on-campus students, 167 from faculty, and 217 from local patrons. During FY 03/04, the library staff answered 1,255 reference inquiries from students, 68 inquiries from faculty, and 58 from local patrons. Previous year comparison: number of reference inquiries increased by 554. RESPONSE

According to the Spring 2005 institutional survey, 96% of faculty members and 90% of on-campus students indicated a moderate to high level of satisfaction with the reference function. The library staff will continue to upgrade bibliographic instruction in FY 05/06 to promote information literacy and life-long learning.

Provost—231⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 2 The library will provide quality services which support the instructional and research needs of the on-campus program. OBJECTIVE 2 The library will work cooperatively with faculty members to provide research assistance and bibliographic instruction services to promote information literacy and to encourage lifelong learning. RESULTS

During FY 05/06, the library staff answered 1,879 reference inquiries from Mt. Vernon students, 227 from faculty, and 262 from local patrons. During FY 04/05, the library staff answered 1,551 reference inquiries from Mt. Vernon students, 167 inquiries from faculty, and 217 from local patrons. Previous year comparison: number of reference inquiries increased by 433. RESPONSE

According to the Spring 2006 institutional survey, faculty members rated their satisfaction with the reference function at 5.09, as compared with a mean of 5.28 for 2003-2005. Mt. Vernon students indicated their satisfaction level at 4.82, up from the mean of 4.77 for 2003-2005. The library staff will continue to upgrade bibliographic instruction in FY 06/07 to promote information literacy and life-long learning.

Provost—232



2002-03 THROUGH 2007-08

GOAL 2


The library will work cooperatively with faculty members to provide a program of library orientation to ensure that users become competent in the use of library resources in all formats. ACTION PLAN

The Reference Librarian will conduct individual and group/class library orientation sessions in the use of library resources in all formats.

ASSESSMENT

The library will retain and report statistics of orientation sessions through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY

Reference Librarian TIME FRAME


RESOURCES REQUIRED Time


40 & 44

Provost—232⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will work cooperatively with faculty members to provide a program of library orientation to ensure that users become competent in the use of library resources in all formats. RESULTS

During FY 02/03, provided bibliographic instruction for 27 classes (398 students). During FY 01/02, provided bibliographic instruction for 18 classes (289 students). Previous year comparison: provided bibliographic instruction sessions to 9 more classes, reaching 109 more students and creating more competent researchers. RESPONSE

Of 255 students and 11 faculty members surveyed, 75% indicated a moderate to high level of satisfaction with the library orientation program. Will continue to upgrade class orientation sessions in FY 03/04 to promote information literacy and life-long learning.

Provost—232⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, the staff conducted library tours to 90 patrons and provided formal bibliographic instruction for 13 classes (169 students). During FY 02/03, the library staff provided bibliographic instruction for 27 classes (398 students). Previous year comparison: bibliographic instruction sessions decreased by 14 classes and 229 students. RESPONSE

According to the Spring 2004 institutional survey, 92% of faculty members and 79% of students indicated a moderate to high level of satisfaction with the library orientation program. The library staff will continue its excellent program of bibliographic instruction and strive to involve even more professors and students in the program.

Provost—232⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 2

The library will provide quality services which support the instructional and research needs of the on-campus program.

OBJECTIVE 3


During FY 04/05, the staff conducted library tours to 101 patrons and provided formal bibliographic instruction for 11 Mount Vernon classes (118 students). During FY 03/04, the library staff provided bibliographic instruction for 13 classes (169 students). Previous year comparison: bibliographic instruction sessions decreased by 2 classes and 51 students. RESPONSE

According to the Spring 2005 institutional survey, 89% of faculty members and 75% of on-campus students indicated a moderate to high level of satisfaction with the library orientation program. The library staff will continue its excellent program of bibliographic instruction and strive to involve even more professors and students in the program.

Provost—232⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 2 The library will provide quality services which support the instructional and research needs of the on-campus program. OBJECTIVE 3 The library will work cooperatively with faculty members to provide a program of library orientation to ensure that users become competent in the use of library resources in all formats. RESULTS

During FY 05/06, the staff conducted library tours for 180 students (10 classes) and provided formal bibliographic instruction for 19 Mt. Vernon classes (223 students). During FY 04/05, the library staff conducted library tours to 101 patrons and provided formal bibliographic instruction for 11 Mt. Vernon classes (118 students). Previous year comparison: significant increase for both library tours and bibliographic instruction sessions. RESPONSE

According to the Spring 2006 institutional survey, faculty members rated their satisfaction with the library’s orientation program at 4.92 (as compared with the mean of 5.10 for 2003-2005). Mt. Vernon students indicated their satisfaction at 4.49, up from the mean of 4.46 for 2003-2005. The library staff will continue its excellent program of bibliographic instruction and strive to involve even more professors and students in the program.

Provost—233



2002-03 THROUGH 2007-08

GOAL 2


The library will provide printed "Guide to the Library" booklets to new students and faculty to introduce them to available library services. ACTION PLAN

The library staff will regularly update the printed "Guide to the Library" booklets to ensure that information is current. ASSESSMENT

The library will retain and report statistics of booklets distributed through the library’s Annual Report and employ user satisfaction surveys for assessment. RESPONSIBILITY





40, 41 & 44

Provost—233⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will provide printed "Guide to the Library" booklets to new students and faculty to introduce them to available library services. RESULTS

During FY 02/03, distributed 310 booklets to new students and faculty. During FY 01/02, distributed 475 booklets to new patrons. Previous year comparison: number of booklets distributed decreased by 165 in favor of increased personal bibliographic instruction. RESPONSE

Of 90 students and 8 faculty members who utilized the "Guide to the Library" booklets, 99% indicated a moderate to high level of satisfaction with the resource guide. Will continue to upgrade and distribute booklets in FY 03/04 to introduce patrons to available library services.

Provost—233⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, the library staff distributed 450 booklets to new students and faculty. During FY 02/03, the library distributed 310 booklets to new patrons. Previous year comparison: number of booklets distributed increased by 140. RESPONSE

According to the Spring 2004 institutional survey, 94% of faculty members and 91% of students indicated a moderate to high level of satisfaction with library procedures as outlined in the resource guide. The library staff will continue to upgrade and distribute booklets in FY 04/05 to introduce patrons to available library services.

Provost—233⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 2

The library will provide quality services which support the instructional and research needs of the on-campus program.

OBJECTIVE 4


During FY 04/05, the library staff distributed 125 booklets to new students and faculty on the Mount Vernon campus. During FY 03/04, the library distributed 450 booklets to new patrons. Previous year comparison: number of booklets distributed decreased by 325. RESPONSE

According to the Spring 2005 institutional survey, 93% of faculty members and 89% of on-campus students indicated a moderate to high level of satisfaction with library procedures as outlined in the resource guide. The library staff will continue to upgrade and distribute booklets in FY 05/06 to introduce patrons to available library services.

Provost—233⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 2 The library will provide quality services which support the instructional and research needs of the on-campus program. OBJECTIVE 4 The library will provide printed “Guide to the Library” booklets to new students and faculty to introduce them to available library services. RESULTS

During FY 05/06, the library staff distributed 425 booklets to new students and faculty on the Mt. Vernon campus. During FY 04/05, the library distributed 125 booklets to new patrons. Previous year comparison: number of booklets distributed increased by 300. RESPONSE

According to the Spring 2006 institutional survey, faculty members rated the library procedures as outlined in the resource guide at 5.07, as compared with the mean of 5.10 for 2003-2005. Mt. Vernon students indicated a satisfaction level of 4.80, with a mean of 4.77 for 2003-2005. The library staff will continue to upgrade and distribute booklets in FY 06/07 to introduce patrons to available library services.

Provost—234



2002-03 THROUGH 2007-08 GOAL 3

The library staff will provide quality services which support the instructional and research needs of the external program. OBJECTIVE 1

The library will work cooperatively with External Programs to conduct registration for library services to external program patrons. ACTION PLAN

The library staff will travel to external sites each semester to register patrons for library services.

ASSESSMENT

The library will retain and report statistics of patrons registered through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY

Reference Librarian, Library Support staff and Assistant Vice-President for External Programs TIME FRAME


RESOURCES REQUIRED $1,500 per year for travel to external sites and time at all levels.


40, 41 & 44

Provost—234⎯ [2002-03] R1



2002-03 THROUGH 2007-08


GOAL 3 The library staff will provide quality services which support the instructional and

research needs of the external program. OBJECTIVE 1

The library will work cooperatively with External Programs to conduct registration for library services to external program patrons. RESULTS

During FY 02/03, 151 external patrons were registered. During FY 01/02, registered 223 external patrons. Previous year comparison: number of external patrons registered decreased by 72. RESPONSE

Will continue to work closely with External Programs in FY 03/04 to register the maximum number of external patrons.

Provost—234⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, 37 external patrons were registered for library services. During FY 02/03, the library staff registered 151 external patrons. Previous year comparison: number of external patrons registered decreased by 114. RESPONSE

Students surveyed from external sites in Spring 2004 were not specifically asked about their satisfaction of the external registration process for library programs; however, this question will be added to the Spring 2005 questionnaire for further assessment. The External Programs Division and the library staff need to coordinate more closely in visiting each site during FY 04/05 to register the maximum number of external patrons.

Provost—234⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 3



During FY 04/05, 190 external patrons were registered for library services. During FY 03/04, the library staff registered 37 external patrons. Previous year comparison: number of external patrons registered increased by 153. RESPONSE

According the Spring 2005 institutional survey, 85% of external students indicated a moderate to high level of satisfaction with the registration process at external sites. The External Programs Division and the library staff will continue to coordinate visits to each site during FY 05/06 to register the maximum number of external patrons.

Provost—234⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 3 The library staff will provide quality services which support the instructional and research needs of the external program. OBJECTIVE 1 The library will work cooperatively with External Programs to conduct registration for library services to external program patrons. RESULTS

During FY 05/06, 289 external patrons were registered for library services. During FY 04/05, the library staff registered 190 external patrons. Previous year comparison: number of external patrons registered increased by 99. RESPONSE

According the Spring 2006 institutional survey, external students indicated their level of satisfaction with the registration process at external sites with a score of 4.58, as compared with the mean of 4.53 for 2003-2005. The External Programs Division and the library staff will continue to coordinate visits to each site during FY 06/07 to register the maximum number of external patrons.

Provost—235



2002-03 THROUGH 2007-08

GOAL 3


The library will provide printed "Guide to the Library (External Programs)" booklets to new students and adjunct faculty to introduce them to available library services.

ACTION PLAN

The library staff will regularly update the printed "Guide to the Library (External Programs)" booklets to ensure that information is current.

ASSESSMENT The library will retain and report statistics of booklets distributed through the library’s Annual Report and employ user satisfaction surveys for assessment.

RESPONSIBILITY



RESOURCES REQUIRED Time at all levels


40, 41 & 44

Provost—235⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will provide printed "Guide to the Library (External Programs)" booklets to new students and adjunct faculty to introduce them to available library services. RESULTS

During FY 02/03, distributed 252 booklets to external patrons. During FY 01/02, distributed 223 booklets to external patrons. Previous year comparison: number of booklets distributed increased by 29. RESPONSE

Will continue to work closely with External Programs in FY 03/04 to distribute the maximum number of booklets to external patrons. Will employ the External Student Survey to assess satisfaction with resource guide in FY 03/04.

Provost—235⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, the library staff distributed 100 booklets to external patrons. During FY 02/03, 252 booklets were distributed to external patrons. Previous year comparison: number of booklets distributed decreased by 152. RESPONSE

According to the Spring 2004 institutional survey, 73% of external students indicated a moderate to high level of satisfaction with library procedures as outlined in the resource guide. The External Programs Division and the library staff need to coordinate more closely in visiting each site during FY 04/05 to register the maximum number of external patrons and to provide them with resource guides.

Provost—235⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 3

The library staff will provide quality services which support the instructional and research needs of the external program.

OBJECTIVE 2


During FY 04/05, the library staff distributed 400 booklets to external patrons. During FY 03/04, the library staff distributed 100 booklets to external patrons. Previous year comparison: number of booklets distributed increased by 300. RESPONSE

According to the Spring 2005 institutional survey, 83% of external students indicated a moderate to high level of satisfaction with library procedures as outlined in the resource guide. The External Programs Division and the library staff will continue to coordinate visits to each site during FY 05/06 to register the maximum number of external patrons and to provide them with resource guides.

Provost—235⎯ [2005-06] R4



2002-03 THROUGH 2007-08

RESULTS & RESPONSES—2005-06 GOAL 3 The library staff will provide quality services which support the instructional and research needs of the external program.s OBJECTIVE 2 The library will provide printed “Guide to the Library (External Programs)” booklets to new students and adjunct faculty to introduce them to available library services. RESULTS

During FY 05/06, the library staff distributed 550 booklets to external patrons. During FY 04/05, distributed 400 booklets to external patrons. Previous year comparison: number of booklets distributed increased by 150. RESPONSE

According to the Spring 2006 institutional survey, external students indicated a level of satisfaction with library procedures as outlined in the resource guide at 4.64, up from the mean of 4.32 for 2003-2005. The External Programs Division and the library staff will continue to coordinate visits to each site during FY 06/07 to register the maximum number of external patrons and to provide them with resource guides.

Provost—236



2002-03 THROUGH 2007-08

GOAL 3


The library will work cooperatively with External Programs to provide a program of library orientation to ensure that users become competent in the use of library resources in all formats. ACTION PLAN

The Reference Librarian will work cooperatively with External Programs to conduct library orientation sessions in the use of library resources in all formats.

ASSESSMENT

The library will retain and report statistics of orientation sessions through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY

Reference Librarian and Assistant Vice-President for External Programs TIME FRAME



RELATED TO

Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 33, 36, 40, & 44

Provost—236⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will work cooperatively with External Programs to provide a program of library orientation to ensure that users become competent in the use of library resources in all formats. RESULTS

During FY 02/03, provided bibliographic instruction for 6 external classes (225 students). During FY 01/02, did not provide bibliographic instruction for any classes, but did provide orientation for 97 external students. Previous year comparison: increased delivery of bibliographic instruction to 6 classes and 128 students. RESPONSE

Of 24 external students surveyed, 100% indicated a moderate to high level of satisfaction with orientation sessions delivered at external sites. Will continue to upgrade external orientation sessions in FY 03/04 to promote information literacy and life-long learning.

Provost—236⎯ [2003-04] R2



2002-03 THROUGH 2007-08



The library will work cooperatively with External Programs to provide a program of library orientation to ensure that users become competent in the use of library resources in all formats. RESULTS

During FY 03/04, the library staff provided bibliographic instruction for 3 external classes (54 students). During FY 02/03, the library staff provided bibliographic instruction for 6 external classes (225 students). Previous year comparison: bibliographic instruction sessions at external sites decreased by 3 classes and 171 students. RESPONSE

According to the Spring 2004 institutional survey, 71% of external students indicated a moderate to high level of satisfaction with external library orientation sessions. The External Programs Division and the library staff need to coordinate more closely in visiting each site during FY 04/05 to provide bibliographic instruction to promote information literacy and life-long learning.

Provost—236⎯ [2004-05] R3



2002-03 THROUGH 2007-08



research needs of the external program.

OBJECTIVE 3 The library will work cooperatively with External Programs to provide a program

of library orientation to ensure that users become competent in the use of library resources in all formats. RESULTS

During FY 04/05, the library staff provided bibliographic instruction for 10 external classes (123 students) and library orientation for 121 external students outside of class. During FY 03/04, the library staff provided bibliographic instruction for 3 external classes (54 students). Previous year comparison: bibliographic instruction sessions at external sites increased by 7 classes and 190 students. RESPONSE

According to the Spring 2005 institutional survey, 85% of external students indicated a moderate to high level of satisfaction with external library orientation sessions. The External Programs Division and the library staff will continue to coordinate visits to each site during FY 05/06 to provide bibliographic instruction to promote information literacy and life-long learning.

Provost—236⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 3 The library staff will provide quality services which support the instructional and research needs of the external program. OBJECTIVE 3 The library will work cooperatively with External Programs to provide a program of library orientation to ensure that users become competent in the use of library resources in all formats. RESULTS

During FY 05/06, the library staff provided bibliographic instruction for 8 external classes (74 students) and library orientation for 272 external students outside of class. During FY 04/05, the library staff provided bibliographic instruction for 10 external classes (123 students) and library orientation for 121 external students outside of class. Previous year comparison: bibliographic instruction sessions at external sites decreased by 2 classes and 49 students; however, library orientation outside of the classroom increased by 151. RESPONSE

According to the Spring 2006 institutional survey, external students indicated their level of satisfaction with external library orientation sessions with a score of 4.44 (compared to the mean of 4.18 for 2003-2005.) The External Programs Division and the library staff will continue to coordinate visits to each site during FY 06/07 to provide bibliographic instruction to promote information literacy and life-long learning.

Provost—237



2002-03 THROUGH 2007-08

GOAL 3


The library will work cooperatively with External Programs to provide remote access to materials needed for coursework or research needs.

ACTION PLAN

The library will provide remote access to library materials through intra- and interlibrary loan.

ASSESSMENT

The library will retain and report statistics of intra- and inter-library loan use at off-campus sites through the library’s Annual Report and employ previous year comparison and user satisfaction surveys for assessment. RESPONSIBILITY

Director of the Library, Professional Librarians, Library Support staff and Assistant Vice-President for External Programs TIME FRAME




40, 41 & 44

Provost—237⎯ [2002-03] R1



2002-03 THROUGH 2007-08





RESULTS

During FY 02/03, processed 30 intra-library loans and 2 interlibrary loans to external patrons. During FY 01/02, processed 11 intra-library loans and 0 interlibrary loans to external patrons. Previous year comparison: intra-library loan use increased by 19 and interlibrary loan use increased by 2. RESPONSE

The elevated number of intra- and interlibrary loans indicates an increased awareness of available services as a result of the library orientation sessions. Will continue program of library orientation in FY 03/04 to alert external patrons to available services.

Provost—237⎯ [2003-04] R2



2002-03 THROUGH 2007-08



The library will work cooperatively with External Programs to provide remote access to materials needed for coursework or research needs. RESULTS

During FY 03/04, the library staff processed 4 intra-library loans and 0 interlibrary loans to external patrons. During FY 02/03, the staff processed 30 intra-library loans and 2 interlibrary loans to external patrons. Previous year comparison: both intra-library and interlibrary loan use was decreased due to fewer external bibliographic instruction sessions. RESPONSE

According to the Spring 2004 institutional survey, 73% of external students indicated a moderate to high level of satisfaction with the library’s program of intra- and interlibrary loan. The External Programs Division and the library staff need to coordinate more closely in visiting each site during FY 04/05 to increase the awareness of programs offered to external students.

Provost—237⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 3

The library staff will provide quality services which support the instructional and research needs of the external program.

OBJECTIVE 4


RESULTS

During FY 04/05, the library staff processed 70 intra-library loans and 1 interlibrary loan to external patrons. During FY 03/04, the staff processed 4 intra-library loans and 0 interlibrary loans to external patrons. Previous year comparison: both intra-library and interlibrary loan use increased at external sites. RESPONSE

According to the Spring 2005 institutional survey, 87% of external students indicated a moderate to high level of satisfaction with the library’s program of intra- and interlibrary loan. The External Programs Division and the library staff will continue to coordinate visits to each site during FY 05/06 to increase the awareness of programs offered to external students.

Provost—237⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 3 The library staff will provide quality services which support the instructional and research needs of the external program. OBJECTIVE 4 The library will work cooperatively with External Programs to provide remote access to materials needed for coursework or research needs. RESULTS

During FY 05/06, the library staff processed 72 intra-library loans and 1 interlibrary loan to external patrons. During FY 04/05, the staff processed 70 intra-library loans and 1 interlibrary loan to external patrons. RESPONSE

According to the Spring 2006 institutional survey, external students rated their satisfaction with the library’s program of intra- and interlibrary loans at 5.21, up significantly from the mean of 4.16 for 2003-2005. The External Programs Division and the library staff will continue to coordinate visits to each site during FY 06/07 to increase the awareness of programs offered to external students.

Provost—238



2002-03 THROUGH 2007-08 GOAL 4

The library will employ a qualified staff to accomplish the mission and goals of the Library and the College. OBJECTIVE 1

The library will employ a sufficient number of qualified professional librarians to accomplish the mission and goals of the Library. ACTION PLAN

The library will employ a minimum of 3 professional librarians in the positions of Director of the Library, Reference Librarian and Catalog Librarian.

ASSESSMENT

Retention of number of professional librarians to stated goal. The library will employ user satisfaction surveys to assess quality of the staff. RESPONSIBILITY

Director of the Library and Provost TIME FRAME



RELATED TO Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 36, 40 &

44

Provost—238⎯ [2002-03] R1



2002-03 THROUGH 2007-08


GOAL 4 The library will employ a qualified staff to accomplish the mission and goals of

the Library and the College. OBJECTIVE 1

The library will employ a sufficient number of qualified professional librarians to accomplish the mission and goals of the Library. RESULTS

During FY 02/03, the library retained 3 professional librarians in the positions of Director of the Library, Reference Librarian and Catalog Librarian. RESPONSE

Of 255 students and 11 faculty members surveyed, 85% indicated a moderate to high level of satisfaction with the library staff. Will continue to seek ways of improving library services offered in FY 03/04.

Provost—238⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, the library retained 3 professional librarians in the positions of Director of the Library, Reference Librarian, and Catalog Librarian. RESPONSE

According to the Spring 2004 institutional survey, 97% of faculty members and 91% of students indicated a moderate to high level of satisfaction with the library staff. Will continue to seek ways of improving library services offered in FY 04/05.

Provost—238⎯ [2004-05] R3



2002-03 THROUGH 2007-08






According to the Spring 2005 institutional survey, 90% of faculty members and 89% of students indicated a moderate to high level of satisfaction with the library staff. The staff will continue to seek ways of improving library services offered in FY 05/06.

Provost—238⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 4 The library will employ a qualified staff to accomplish the mission and goals of the Library and the College. OBJECTIVE 1 The library will employ a sufficient number of qualified professional librarians to accomplish the mission and goals of the Library. RESULTS


According to the Spring 2006 institutional survey, faculty members rated their level of satisfaction with the library staff at 5.21 (compared to the mean of 5.19 for 2003-2005.) Mt. Vernon students indicated a satisfaction level of 4.85 (compared to the mean of 4.88 for 2003-2005), and external students rated the library staff a 4.63, up from the mean of 4.46 for 2003-2005. Will continue to seek ways of improving library services offered in FY 06/07.

Provost—239



2002-03 THROUGH 2007-08

GOAL 4


The library will employ a sufficient number of qualified support staff members to accomplish the mission and goals of the Library. ACTION PLAN

The library will employ a minimum of 3 full-time and 3 part-time support staff members.

ASSESSMENT

Retention of number of library support staff members to stated goal. The library will employ user satisfaction surveys to assess quality of the staff.

RESPONSIBILITY




RELATED TO Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 36 & 4

Provost—239⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will employ a sufficient number of qualified support staff members to accomplish the mission and goals of the Library. RESULTS

During FY 02/03, the library retained 3 full-time and 2 part-time support staff members. The loss of one of the part-time staff members was due to the transfer of one of our student workers to another institution. Will employ a full staff in FY 03/04. RESPONSE

Of 255 students and 11 faculty members surveyed, 85% indicated a moderate to high level of satisfaction with the library staff. Will continue to seek ways of improving library services offered in FY 03/04.

Provost—239⎯ [2003-04] R2



2002-03 THROUGH 2007-08



The library will employ a sufficient number of qualified support staff members to accomplish the mission and goals of the Library. RESULTS

The library began the fiscal year with 3 full-time and 3 part-time support staff members. During the year, one of the full-time staff positions, the Collection Development Coordinator, was cut to a 9-month position due to budget reductions. RESPONSE

According to the Spring 2004 institutional survey, 97% of faculty members and 91% of students indicated a moderate to high level of satisfaction with the library staff. However, the loss of the Collection Development Coordinator for 3 months of the year caused severe problems in the procedures to acquire new materials to meet the library’s goal of 100,000 volumes. The Collection Development Coordinator will remain a nine-month position during FY 04/05, but must be returned to full-time status in FY 05/06 to ensure the library meets all of the goals of its strategic plan.

Provost—239⎯ [2004-05] R3



2002-03 THROUGH 2007-08



the Library and the College.

OBJECTIVE 2 The library will employ a sufficient number of qualified support staff members to

accomplish the mission and goals of the Library. RESULTS

The library began the fiscal year with 2 full-time, 1 ¾-time, and 3 part-time support staff members. The person holding the ¾-time position resigned at the end of the fiscal year. RESPONSE

According to the Spring 2005 institutional survey, 90% of faculty members and 89% of students indicated a moderate to high level of satisfaction with the library staff. The staff will continue to seek ways of improving library services offered in FY 05/06.

Provost—239⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 4 The library will employ a qualified staff to accomplish the mission and goals of the Library and the College. OBJECTIVE 2 The library will employ a sufficient number of qualified support staff members to accomplish the mission and goals of the Library. RESULTS

The non-professional library staff consisted of 2 full-time and 3 part-time support staff members during the fiscal year. RESPONSE According to the Spring 2006 institutional survey, faculty members rated their level of satisfaction with the library staff at 5.21 (compared to the mean of 5.19 for 2003-2005.) Mt. Vernon students indicated a satisfaction level of 4.85 (compared to the mean of 4.88 for 2003-2005), and external students rated the library staff a 4.63, up from the mean of 4.46 for 2003-2005. Will continue to seek ways of improving library services offered in FY 06/07.

Provost—240



2002-03 THROUGH 2007-08

GOAL 4


The library will provide opportunity and encouragement for professional development of staff members. ACTION PLAN

The library will encourage participation in professional organizations and workshops.

ASSESSMENT

The library staff will report participation in professional organizations and workshops through the library’s Annual Report. RESPONSIBILITY

Director of the Library, Professional Librarians and Library Support Staff TIME FRAME




Provost—240⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will provide opportunity and encouragement for professional development of staff members. RESULTS

The Director reports membership in ALA, GLA, and the GA Baptist Historical Society. The Reference Librarian reports membership in ALA and GLA. The Catalog Librarian reports membership in MLA and SEMLA. All three professionals receive daily updates on current trends in the field of librarianship through the GOLD listserve. RESPONSE

The Director of the Library will continue to encourage membership and participation in professional organizations for professional development.

Provost—240⎯ [2003-04] R2



2002-03 THROUGH 2007-08




The Director reports membership in ALA, GLA, and the GA Baptist Historical Society. The Reference Librarian reports membership in ALA and GLA. The Catalog Librarian reports membership in MLA and SEMLA. All three professionals receive daily updates on current trends in the field of librarianship through the GOLD list serve. RESPONSE


Provost—240⎯ [2004-05] R3



2002-03 THROUGH 2007-08


The library will employ a qualified staff to accomplish the mission and goals of the Library and the College.

OBJECTIVE 3


The Director reports membership in ALA, GLA, and the GA Baptist Historical Society. The Reference Librarian reports membership in ALA and GLA. The Catalog Librarian reports membership in MLA and SEMLA. All three professionals receive daily updates on current trends in the field of librarianship through various list services. RESPONSE


Provost—240⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 4 The library will employ a qualified staff to accomplish the mission and goals of the Library and the College. OBJECTIVE 3 The library will provide opportunity and encouragement for professional development of staff members. RESULTS

The Director reports membership in ALA, GLA, and the GA Baptist Historical Society. The Reference Librarian reports membership in ALA and GLA. The Catalog Librarian reports membership in MLA and SEMLA. All three professionals receive daily updates on current trends in the field of librarianship through various listservs. RESPONSE


Provost—241



2002-03 THROUGH 2007-08

GOAL 4


The library will provide adequate training for all staff members. ACTION PLAN

The library will develop a comprehensive training manual which provides a detailed description of the responsibilities for each position.

ASSESSMENT

Creation and implementation of training manual according to stated objective and annual staff evaluations. RESPONSIBILITY


Training manual will be created during 2003/2004 and reviewed on an annual basis. Training will be on-going as new staff members are hired.

RESOURCES REQUIRED

Time at all levels.


Provost—241⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will provide adequate training for all staff members. RESULTS

Due to the installation of the new online library system, the library staff members have had to reorganize their workflow; thus the training manual is inappropriate at this time. RESPONSE

When the reorganization of workflow is complete and the library staff is comfortable with the new processes, each department will contribute to the establishment of a comprehensive training manual.

Provost—241⎯ [2003-04] R2



2002-03 THROUGH 2007-08



The library will provide adequate training for all staff members. RESULTS

Due to the director’s extensive involvement in the college’s centennial celebration during FY 03/04, the writing of a training manual was not accomplished. RESPONSE

The director intends to complete the training manual during FY 04/05.

Provost—241⎯ [2004-05] R3



2002-03 THROUGH 2007-08



the Library and the College.

OBJECTIVE 4 The library will provide adequate training for all staff members.

RESULTS

During FY 04/05, informal training materials were compiled in all areas. RESPONSE

Due to the rapid changes in library technology, the Director has deemed the compilation of a formal training manual to be an inappropriate use of staff time. The library staff will continue keep abreast of changes in technology as it impacts workflow.

Provost—241⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 4 The library will employ a qualified staff to accomplish the mission and goals of the Library and the College. OBJECTIVE 4 The library will provide adequate training for all staff members. RESULTS

During FY 04/05, informal training materials were compiled in all areas. Only minor changes were made as needed during FY 05/06 to enhance workflow. RESPONSE

Due to the rapid changes in library technology, the Director deemed the compilation of a formal training manual to be an inappropriate use of staff time. The library staff will continue to keep abreast of changes in technology as it impacts workflow.

Provost—242



2002-03 THROUGH 2007-08

GOAL 5

The library will provide adequate physical facilities to house, service and make library collections easily accessible. OBJECTIVE 1

The library will arrange its shelving and other equipment to maximize the available space and to allow for growth of the collection. ACTION PLAN

The library will acquire additional shelving, and the library staff will rearrange the current shelving and other equipment to maximize the available space and to allow for growth of the collection.

ASSESSMENT

Increase in the amount of shelving to the stated objective. The library will employ user satisfaction surveys for assessment. RESPONSIBILITY


Additional shelving will be acquired in 2003/2004 and 2005/2006, and arrangement of current equipment will be reviewed on an annual basis.

RESOURCES REQUIRED

$8,000 for shelving in 2003/2004 and $8,000 for shelving in 2005/2006, and time at all levels.

RELATED TO

Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 33, 40, 41 & 44

Provost—242⎯ [2002-03] R1



2002-03 THROUGH 2007-08


GOAL 5 The library will provide adequate physical facilities to house, service and make

library collections easily accessible. OBJECTIVE 1

The library will arrange its shelving and other equipment to maximize the available space and to allow for growth of the collection. RESULTS

In May 2003, the library rearranged its current shelving and installed additional shelving during the summer to improve access to holdings and to allow for growth of the collections. RESPONSE

Survey results gathered in FY 03/04 will assess improvement to accessibility of collections as a result of the library renovation project.

Provost—242⎯ [2003-04] R2



2002-03 THROUGH 2007-08




The library staff shifted the collection onto the new shelving during the first portion of FY 03/04. RESPONSE

According to the Spring 2004 institutional survey, 88% of faculty members and 91% of students indicated a moderate to high level of satisfaction with the renovated library facility. The library will install additional shelving during FY 05/06 to complete the renovation project.

Provost—242⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 5



The library staff shifted the collection onto the new shelving during the first portion of FY 03/04. RESPONSE


Provost— 242⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 5 The library will provide adequate physical facilities to house, service and make library collections easily accessible. OBJECTIVE 1 The library will arrange its shelving and other equipment to maximize the available space and to allow for growth of the collection. RESULTS

All library collections were maintained on the expanded ranges of shelving during the fiscal year. RESPONSE

According to the Spring 2006 institutional survey, faculty members indicated a level of satisfaction with the library facility at 4.52 (compared to the mean of 4.70 for 2003-2005.) Mt. Vernon students rated the library facility with a score of 4.88, up from the mean of 4.62 for 2003-2005. Any future increase to the library’s capacity will result in the expansion of the library building.

Provost—243



2002-03 THROUGH 2007-08 GOAL 5


The library will provide adequate technology to make collections easily accessible on and off-campus. ACTION PLAN

The library will maintain an updated computer system to increase accessibility to collections.

ASSESSMENT

The library will employ user satisfaction surveys for assessment. RESPONSIBILITY


After installation of computer system in 2002, maintenance on server will be on-going and reviewed on an annual basis.

RESOURCES REQUIRED

Time at all levels.

RELATED TO Institutional Goals Nos. 4 & 8 and Visiting Committee Recommendations Nos. 33

& 44

Provost—243⎯ [2002-03] R1



2002-03 THROUGH 2007-08


GOAL 5


The library will provide adequate technology to make collections easily accessible on and off-campus. RESULTS

With the installation of the new online system, the library increased its computer workstations from 4 to 8, each providing access to the Horizon online catalog, electronic databases and the Internet. RESPONSE

Of 255 students and 11 faculty members surveyed, 85% indicated a moderate to high level of satisfaction with the technological accessibility to collections. Will continue to improve technology in the library in FY 03/04.

Provost—243⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, the library maintained 8 computer workstations to provide patrons with access to the Horizon online catalog, electronic databases, and the Internet. RESPONSE

According to the Spring 2004 institutional survey, 93% of faculty members and 80% of students indicated a moderate to high level of satisfaction with computer access to library collections. The library will continue to improve technology during FY 04/05 with an upgrade to both the Horizon and iPAC online systems.

Provost—243⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 5

The library will provide adequate physical facilities to house, service and make library collections easily accessible.

OBJECTIVE 2


During FY 04/05, the library completed an upgrade to its online catalog and maintained 8 computer workstations to provide patrons with access to the catalog, electronic databases, and the Internet. RESPONSE

According to the Spring 2005 institutional survey, 87% of faculty members and 82% of students indicated a moderate to high level of satisfaction with computer access to library collections. The library staff will continue to seek ways of providing the best possible access to library collections.

Provost— 243⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 5 The library will provide adequate physical facilities to house, service and make library collections easily accessible. OBJECTIVE 2 The library will provide adequate technology to make collections easily accessible on and off-campus. RESULTS

During FY 05/06, the library maintained its online catalog and 8 computer workstations to provide patrons with access to the catalog, electronic databases, and the Internet. Full access to the library’s catalog is provided for external students via the BPC website.

RESPONSE

According to the Spring 2006 institutional survey, faculty members indicated a level of satisfaction with computer access to library collections at 4.73 (compared to the mean of 4.86 for 2003-2005.) Mt. Vernon students rated the access at 4.48, and external students gave a rating of 4.50. Will continue to seek ways of providing the best possible access to library collections.

Provost—244



2002-03 THROUGH 2007-08

GOAL 5


The library will provide a positive and convenient work environment for patrons and staff members. ACTION PLAN

The library will work to provide a clean and safe environment for patrons and staff members.

ASSESSMENT

The library will employ user satisfaction surveys for assessment. RESPONSIBILITY

Director of the Library and Plant Operations staff TIME FRAME

On-going


RELATED TO Institutional Goal No. 4 and Visiting Committee Recommendation No. 33

Provost—244⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will provide a positive and convenient work environment for patrons and staff members. RESULTS

In May 2003, the library rearranged the shelving and equipment, as well as installed new carpeting and cove base to enhance the aesthetics of the library facility. RESPONSE

Survey results gathered in FY 03/04 will assess improvement to the library facility as a result of the library renovation project.

Provost—244⎯ [2003-04] R2



2002-03 THROUGH 2007-08




The library staff shifted the collection onto the new shelving during the first portion of FY 03/04. In addition, the library’s security gate was replaced during the latter part of the fiscal year to prevent theft of materials. RESPONSE


Provost—244⎯ [2004-05] R3



2002-03 THROUGH 2007-08


GOAL 5



The renovated library facility provided an excellent work area for both staff members and patrons. RESPONSE


Provost—244⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 5 The library will provide adequate physical facilities to house, service andmake library collections easily accessible. OBJECTIVE 3 The library will provide a positive and convenient work environment for patrons and staff members. RESULTS

The renovated library facility provided an excellent work area for both staff members and patrons. RESPONSE

According to the Spring 2006 institutional survey, faculty members rated their satisfaction of the library’s facility at 4.52, as compared with the mean of 4.70 for 2003-2005. Mt. Vernon students indicated a satisfaction level of 4.88, up from the mean of 4.62 for 2003-2005.

Provost—245



2002-03 THROUGH 2007-08 GOAL 5


The library will maintain adequate operating hours. ACTION PLAN

The library will work to provide convenient operating hours to meet the needs of users.

ASSESSMENT

The library will retain and report patron statistics through the library’s Annual Report and employ previous year comparisons and user satisfaction surveys for assessment. RESPONSIBILITY




RELATED TO Institutional Goal No. 4 and Visiting Committee Recommendations Nos. 33, 40 &

41

Provost—245⎯ [2002-03] R1



2002-03 THROUGH 2007-08




The library will maintain adequate operating hours. RESULTS

During FY 02/03, the library was open 75 hours per week, and 15,093 patrons visited the library. During FY 01/02, the library was open 75 hours per week, and 18,734 patrons visited the library. Previous year comparison: number of patrons using the physical library facility decreased by 3,641. RESPONSE

Of 255 students and 11 faculty members surveyed, 88% indicated a moderate to high level of satisfaction with the operating hours of the library. Will continue to monitor needs of patrons and modify hours as necessary.

Provost—245⎯ [2003-04] R2



2002-03 THROUGH 2007-08




During FY 03/04, the library was open 75 hours per week, and 15,500 patrons visited the library. During FY 02/03, the library was open the same number of hours, and 15,093 patrons visited the library. Previous year comparison: number of patrons using the library facility increased by 407. RESPONSE

According to the Spring 2004 institutional survey, 84% of faculty members and 86% of students indicated a moderate to high level of satisfaction with the library’s operating hours. The library staff will continue to monitor needs of patrons and modify hours as necessary.

Provost—245⎯ [2004-05] R3



2002-03 THROUGH 2007-08





During FY 04/05, the library was open 75 hours per week, and 17,990 patrons visited the library. During FY 03/04, the library was open the same number of hours, and 15,500 patrons visited the library. Previous year comparison: number of patrons using the library facility increased by 2,490. RESPONSE

According to the Spring 2005 institutional survey, 81% of faculty members and 80% of students indicated a moderate to high level of satisfaction with the library’s operating hours. The library staff will continue to monitor needs of patrons and modify hours as necessary.

Provost—245⎯ [2005-06] R4



2002-03 THROUGH 2007-08


GOAL 5 The library will provide adequate physical facilities to house, service and make library collections easily accessible. OBJECTIVE 4 The library will maintain adequate operating hours. RESULTS

During FY 05/06, the library was open 75 hours per week, and 18,317 patrons visited the library. During FY 04/05, the library was open the same number of hours, and 17,990 patrons visited the library. Previous year comparison: number of patrons using the library facility increased by 327. RESPONSE

According to the Spring 2006 institutional survey, faculty members indicated a level of satisfaction with the library’s operating hours at 4.37 (compared to the mean of 4.67 for 2003-2005.) Mt. Vernon students rated their satisfaction at 4.61, as compared with the mean of 4.59 for 2003-2005. The library staff will continue to monitor needs of patrons and modify hours as necessary.

BREWTON-PARKER COLLEGEarchive.bpc.edu/...research/six_year_strategic_plan/.../21Library.pdf ·...

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