Breaking through bureaucracy

#StuOpps

Learning objectives

Learning objectives

• Learn two techniques that can help to think about what you do and how you do it

• Consider 8 tips to get rid of unnecessary bureaucracy

• Understand why it is important for you to consider this topic

• Think about when you should make changes to your systems and processes

Introduction

Introduction

‘Bureaucracy’ • 1a. A system of government in which most of

the important decisions are taken by state officials rather than by elected representatives.

[count noun] a state or organization governed or managed as a bureaucracy.

[count noun] the officials in a bureaucracy, considered as a group or hierarchy.

• 2. Excessively complicated administrative procedure: the unnecessary bureaucracy in local government

Introduction

• Your role: paperwork? Helping students?• Drivers & barriers to innovation:

Stories from students’ union

• New society registration

• Volunteering

• Risk assessment

Good ideas from commercial world

• Amazon- ‘wrap free’- gift wrapping

• Starbucks ‘cup naming’

• Google’s philosophy

TEDtalk: Simon Sinek

Simon Sinek’s ‘Golden Circle’

WHY

HOW

WHAT

8 principles

1. Know what you want to get done2. Priorities3. Eliminate paperwork4. Cut out processes5. Empower people6. Be decisive7. Information now8. Always action

Take action!

Diary

• Key activity each hour, each day over 2/3 weeks

• Review:- Regular activities and patterns- What takes up the most time?- Can you change this?

• Friend/colleague help!

Post-it processes

Graham Allcott (Think Productive)• Choose a current process• Post-it note for each step in the process• Remove post-it – see how process is changed

Kevin Collier: NUS Facilities Manager

• NUS Facilities Manager• Project manager for OCD (Organise, Clean &

Declutter)

• Kevin’s top tips!

The time is now!

• Freshers isn’t best for new systems• Design now (include key students in planning)• Introduce in new term (& tell them it’s

happening)• Evaluate and tweak end of term (involve key

students again)• Train new committees in term 3

Next steps

Follow-up

• Questions

• Follow-up resources

• Contactfiona.ellison@nus.org.ukrosie.hunnam@nus.org.uk

@fiona_ellison@rosiehunnam

Follow-up

• #StuOpps • 2014 webinars

Thursday 16th JanThursday 20th FebThursday 20th MarchThursday 17th AprilThursday 15th MayThursday 19th June

• Suggestions for topics

Thank you for taking part!