Breaking Bad (News) by David Anderson

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10 Communication at the End of Life SMACC 2015 Chicago #smaccUS #FOAMcc #HPM @expensivecare

Transcript of Breaking Bad (News) by David Anderson

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Communication at the End of Life SMACC 2015

Chicago

#smaccUS#FOAMcc#HPM @expensivecare

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Communication at the End of Life SMACC 2015

Chicago

#smaccUS#FOAMcc#HPM @expensivecare

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AbeThe Patient

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Dr. NickThe Doctor

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HomerMargeBartLisaMaggieThe Family

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The Family Meeting

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Hi everybody!

The Patient has septic shock with an unclear source.

His MAP is 60 on an infusion of 40mcg/kg/min of noradrenaline. He has a lactate of 9 and a bicarb of

12.

He’s anuric and his creatinine is 350.

Do you want us to do everything?

The Family Meeting

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Is there a problem?

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Is there a problem?

Can communication be taught?

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Is there a problem?

Can communication be taught?

What do the experts do?

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Is there a problem?

Can communication be taught?

What do the experts do?

What about the difficult situations?

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22% of Americans die in ICU

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22% of Americans die in ICU

90% following planned withdrawal of care

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22% of Americans die in ICU

90% following planned withdrawal of care

54% of families have poor understanding of diagnosis, plan and prognosis

Levin GenHospPsych 2010

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hellomynameis.org.uk

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Family Talking

Doctor Talking

McDonagh CCM 2004

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The Medical Expert

The Values Experts

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The Medical Expert

The Values Experts

Turnbull CCM 2014;Schneunemann CCM 2015

Autonomy

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The Medical Expert

The Values Experts

Turnbull CCM 2014;Schneunemann CCM 2015

Autonomy

Substituted Judgement

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The Medical Expert

The Values Experts

Turnbull CCM 2014;Schneunemann CCM 2015

Autonomy

Substituted Judgement

Best Interests

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Doctor Decides

Patient Decides

Patient Preferences for decision making

Doctor Decides

SharedSurrogate Decides

Surrogate Preferences for decision making

Johnson AJRCCM 2011Chung JME 2011

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Is communication aclinical skill?

Image: lifeinthefastlane.com

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Hope AATS 2015

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McAllister AATS 2015

Hope AATS 2015

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McAllister AATS 2015

Hope AATS 2015

Curtis JAMA 2013

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Value

Acknowledge

Listen

Understand

ElicitLautrette NEJM 2007

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Dr. HibbertThe Expert Communicator

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Plan the meeting

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Introductions&

Agenda

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Swayden PEC 2012

Standing Sitting

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1:28

Swayden PEC 2012

Standing Sitting

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1:28

3:44

Swayden PEC 2012

Standing Sitting

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1:28

3:44

1:04

Swayden PEC 2012

Standing Sitting

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1:28

3:44

1:04

5:00

Swayden PEC 2012

Standing Sitting

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image: nytimes.com

The Medical Bit

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image: nytimes.com

Gather Understanding

The Medical Bit

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image: nytimes.com

Fire a warning shot

The Medical Bit

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image: nytimes.com

No Jargon

The Medical Bit

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image: nytimes.com

Hear from everyone

The Medical Bit

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image: nytimes.com

Use the “D-Word”

The Medical Bit

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image: nytimes.com

Listen

The Medical Bit

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Make the patient’s voice heard

The Values Bit

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Empathy [em-puh-thee]

noun

1. The intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.

2. The imaginative ascribing to an object, as a natural object or work of art, feelings or attitudes present in oneself.

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Make YOUR recommendation

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Reflect

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HerbThe son fromCalifornia

Molloy JAGS 1991

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HerbThe son fromCalifornia

Molloy JAGS 1991

Explore

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HerbThe son fromCalifornia

“I wish….”

Molloy JAGS 1991

Explore

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Rev. LovejoyPastoral Care

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@expensivecare #smaccUS

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@expensivecare

Is there a problem?

#smaccUS

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@expensivecare

Is there a problem? Can communication be taught?

#smaccUS

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@expensivecare

Is there a problem?

What do the experts do?

Can communication be taught?

#smaccUS

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@expensivecare

Is there a problem?

What do the experts do?What about the

difficult situations?

Can communication be taught?

#smaccUS