BPM Performance Manager Express for NetApp Filers v4.1€¦ · · 2015-02-16Installing BMC...

BMC Performance Manager Expressfor NetApp Filers

STORAGE MONITORING

USER DOCUMENTATION

Version 4.1.01

February 2015

http://sentrysoftware.com/Solutions/Storage_solution.asp

http://www.sentrysoftware.com

Contacting BMC Software

You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you canobtain information about the company, its products, corporate offices, special events, and careeropportunities.

United States and Canada

Address BMC Software, Inc.2101 CityWest Blvd. Houston TX77042-2827

Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free)

Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved.

BMC Software, the BMC Software logos, and all other BMC Software product or service names areregistered trademarks or trademarks of BMC Software, Inc.

All other trademarks belong to their respective companies.

BMC Software considers information included in this documentation to be proprietary andconfidential. Your use of this information is subject to the terms and conditions of the applicableEnd User License Agreement for the product and the proprietary and restricted rights noticesincluded in this documentation.

Restricted Rights Legend

U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVEDUNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any dataand computer software by the U.S. Government is subject to restrictions, as applicable, set forthin FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, andDFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software,Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to thisaddress.

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Customer Support

You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see"Before Contacting BMC Software."

Support Web Site

You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can

Read overviews about support services and programs that BMC Software offers:

Find the most current information about BMC Software products

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Order or download product documentation

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Find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers

You can also access product documents and search the Knowledge Base for help with an issue athttp://www.sentrysoftware.com

Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support centerfor assistance. To find telephone and email contact information for the BMC Software supportcenter that services your location, refer to the Contact Customer Support section of the Supportpage on the BMC Software Web site at http://www.bmc.com/support_home.

Before Contacting BMC Software

Before you contact BMC Software, have the following information available so that CustomerSupport can begin working on your problem immediately:

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http://www.bmc.com/support_home



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Table of Contents.....................................................................................................................................................................................18Installing BMC Performance Manager Express for NetApp Filers

.....................................................................................................................................................................................20Adding BMC Performance Manager Express for NetApp Filers to an Element Profile

.....................................................................................................................................................................................24Adding Application Classes to an Existing Element

.....................................................................................................................................................................................27Deleting Application Classes from an Element

.....................................................................................................................................................................................28Removing NetApp Filers Express from the Portal

.....................................................................................................................................................................................28Deleting Application Classes from an Element Profile

.....................................................................................................................................................................................31Automatically Enabling the Application Classes

.....................................................................................................................................................................................32Creating and Importing an Adapter for a BMC Portal Solution

.....................................................................................................................................................................................39Managing Baselines and Key Performance Indicators

.....................................................................................................................................................................................43Detecting High Processor Utilization

.....................................................................................................................................................................................45Ethernet/Fiber Port Traffic Report

.....................................................................................................................................................................................46Detecting Inode Shortages

.....................................................................................................................................................................................47Detecting Full File Systems

.....................................................................................................................................................................................48Reporting on the Aggregate Space Utilization

.....................................................................................................................................................................................50Inventorying Unused LUNs

.....................................................................................................................................................................................51Verifying the Activity Generated by a LUN

.....................................................................................................................................................................................52Setting Thresholds

.....................................................................................................................................................................................55Reporting

.....................................................................................................................................................................................56Enabling the Debug Mode

.....................................................................................................................................................................................56Disabling Volumes and LUNs Monitoring

.....................................................................................................................................................................................58Troubleshooting Connectivity Issues

.....................................................................................................................................................................................60Aggregate

.....................................................................................................................................................................................62CIFS

.....................................................................................................................................................................................63Cluster

.....................................................................................................................................................................................65Controller

.....................................................................................................................................................................................68Disk

.....................................................................................................................................................................................70Ethernet Port

.....................................................................................................................................................................................72Fan

.....................................................................................................................................................................................73FC Port

.....................................................................................................................................................................................75Filer

.....................................................................................................................................................................................77Host Adapter

.....................................................................................................................................................................................79iSCSI

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.....................................................................................................................................................................................80iSCSI Port

.....................................................................................................................................................................................81LUN

.....................................................................................................................................................................................83NDMP

.....................................................................................................................................................................................84NFS

.....................................................................................................................................................................................85Node

.....................................................................................................................................................................................88NVRAM

.....................................................................................................................................................................................89Plex

.....................................................................................................................................................................................90Power Supply

.....................................................................................................................................................................................91Processor

.....................................................................................................................................................................................92Qtree

.....................................................................................................................................................................................93Shelf

.....................................................................................................................................................................................94SIS Volume

.....................................................................................................................................................................................95Snapmirror

.....................................................................................................................................................................................96Snapvault

.....................................................................................................................................................................................97Temperature

.....................................................................................................................................................................................98vFiler

.....................................................................................................................................................................................100Voltage

.....................................................................................................................................................................................101Volume

.....................................................................................................................................................................................107vServer

.....................................................................................................................................................................................108Special Note on Application Collection Status

Release Notes for v4.1.01

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What's New

The Port Count parameter now indicates the number of physical ports.

Changes and Improvements The display name for the containing aggregate has been improved to be more meaningful.

The format of the Initiator Groups parameter has been changed to be more meaningful. Itnow follows this format: Hostname: <hostname> WWN: <WWN>.

Fixed Issues

Ethernet ports were missing when using Data ONTAP 8.2.1 in cluster mode.

Overview

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BMC Performance Manager Express for NetApp Filers is an agent-less Performance Manager forthe BMC Portal environment which monitors all your NetApp storage assets within a centralizedmanagement console. All the information concerning disk arrays, aggregates, controllers, LUNs,and ports are directly displayed in your BMC Framework.

By monitoring all your NetApp storage devices within a centralized management console, youcan respond quickly to performance problems, easily determine capacity requirements,effectively plan for network expansions or also keep an eye on the critical hardware componentsof NetApp Filers.

BMC Performance Manager Express for NetApp Filers discovers and monitors all the softwareaspects of the array (overall capacity, spare disks, data traffic, oversubscription, etc.), as well asthe hardware aspects of the NetApp disk array (disks, fans, temperature sensors, power supplies,etc.) within the Portal framework through a single solution.

The complete storage monitoring solution architecture is composed of the elementsrepresented in the illustration below:

BMC Performance Manager Express for NetApp Filers – Architecture

Being a Performance Manager specifically designed for BMC Portal, BMC Performance ManagerExpress for NetApp Filers uses the Portal’s web-based interface and features for installing,managing and monitoring your infrastructure.

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For convenience, the product may be called NetApp Filers Express within the product documentation andonline help.

Supported Platforms

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BMC Performance Manager Express for NetApp Filers supports:

In 7-mode (traditional mode): All NetApp storage filers with Data ONTAP 7.3.1 or higher.

In C-mode (cluster mode): All NetApp storage filers with Data ONTAP 8.1 or higher.

BMC Proactive Performance Management and BMC ProactiveNet Central MonitoringAdministration 9.0.00 and higher.

Filers from other vendors that have an OEM agreement with NetApp are also supported.

Requirements

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The computer on which you install BMC Performance Manager Express for NetApp Filers shouldalready have:

1. BMC Performance Manager Portal version 2.5.00

2. Access to an RSM i.e. Remote Service Monitor

The RSM program must be installed on a Windows platform. This can either be same as the serverwhere the Portal is installed or, any other Windows computer on the network.

Once you install BMC Performance Manager Express for NetApp Filers, you can add as manyelements as you require in your monitoring environment.

User Privileges

7-Mode:

To monitor a NetApp storage system in 7-mode, you need to create a user with read-only accessto the DATA ONTAP API. Please copy-paste the following command lines into the NetApp CLI:

1. Create a new role to access the Data ONTAP API used by BMC Performance Manager Expressfor NetApp Filers:

> useradmin role add newrole -a login-http-admin,api-license-list-info,api-system-

get-version,api-perf-object-get-instances,api-aggr-list-info,api-volume-list-

info,api-lun-list-info,api-lun-map-list-info,api-qtree-list,api-system-get-info,api-

storage-adapter-get-adapter-list,api-storage-adapter-get-adapter-info,api-net-config-

get-active,api-fcp-adapter-list-info,api-fcp-adapter-stats-list-info,api-cifs-list-

config,api-iscsi-service-status,api-iscsi-adapter-list-info,api-nfs-status,api-sis-

status,api-snapmirror-get-status,api-snapvault-primary-destinations-list-info,api-

storage-shelf-list-info,api-disk-list-info,api-storage-shelf-environment-list-

info,api-vfiler-list-info,api-

cifs-status,api-vfiler-get-status,api-snapvault-primary-get-relationship-status

2. Create a new group using the previously created role:> useradmin group add newgroup -c "adding group for newuser" -r newrole

3. Create a new user in the previously created group:> useradmin user add newuser -g newgroup

Cluster-Mode:

To monitor a NetApp storage system in Cluster mode, you need to create a user with read-onlyaccess to the DATA ONTAP API. Please copy-paste the following command lines into the NetAppCLI:

>::security >login create -username newuser -application http -authmethod password -role readonly

>::security >login create -username newuser -application ontapi -authmethod password -role readonly

The Product

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The BMC Performance Manager Express NetApp Filers package

The file required for the installation of BMC Performance Manager Express NetApp Filers is:

BPM-Express-for-NetApp-Filers-<version>.par

The above-mentioned file is valid for installation on Windows, UNIX and Linux.

Please contact your BMC sales representative to purchase the license to use product. The productpackage is to be downloaded from the Sentry Software website on the BMC PerformanceManager Express for NetApp Filers product page. A trial version is available for free from theSentry Software website.

How it Works

Once BMC Performance Manager Express for NetApp Filers is installed in your Portalenvironment:

1. To start up the monitoring, add its corresponding application class to an element or elementprofile. The BMC Performance Manager Express for NetApp Filers application classes arelisted under the Storage category.

2. Fill in Properties and Credentials information and click Next.

3. Set the threshold parameters.

4. Click Finish to validate.

Portal Level

BMC Performance Manager Express for NetApp Filers is an agent-less solution designedspecifically for BMC Portal. Therefore, it uses/shares/offers all the procedures, features andcapabilities offered in the Portal, like Element Profile, Shared credentials, Adding/Editing/Deleting classes etc.

NetApp Filers Express Level

As described above, you need to enter certain information:

Collection interval

HTTP/HTTPS configuration details depending on the device mode.

http://www.sentrysoftware.net/link.asp?topic=67

Installation Guide

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This chapter explains how to install and run BMC Performance Manager Express for NetAppFilers.

As BMC Performance Manager Express for NetApp Filers is a performance manager specificallydesigned for the BMC© Portal environment, it uses the Portal’s web-based interface and featuresfor installing, managing and monitoring your Information Technology (IT) infrastructure. The fullintegration with BMC® Portal provides a single customizable entry point for data from multiplesources and a single view that enables you to monitor the health and performance of yourinfrastructure.

Installing BMC Performance Managerfor NetApp Filers

Owing to structural changes, an automatic migration from version 3.x.xx of BMC Performance ManagerExpress for NetApp Filers is not possible. Users of version 3.x.xx should remove the PM from allelements and completely uninstall the PM before uploading and installing v4.1.01.

Uploading BMC Performance Manager Express for NetApp Filers toBMC Portal1. Place the BPM-Express-for-NetApp-Filers-<version>.par file in a known location on your file

system. Log in to the Portal with super-administrator credentials.

19 Installing BMC Performance Manager Express forNetApp Filers

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2. Click on Portal, then under Tasks click Performance Managers.

3. Click Upload and then click Browse to open a file selection dialog box.

4. Select BMC PM Express for NetApp Filers by Sentry Software <version> and click Open.

5. Click Upload. The Portal uploads the PAR file to the database, and BPM Express NetApp Filersnow appears as BMC Performance Manager Express for NetApp Filers by Sentry Software inthe list of Performance Managers.

6. The word Published next to BMC Performance Manager Express for NetApp Filers in thePerformance Manager list indicates that the product is successfully installed. You are nowready to begin using BMC Performance Manager Express for NetApp Filers.

7. In the Portal Configure tab, verify each monitored filers' properties and thresholds values tomake sure all the necessary settings are properly configured.

20Adding BMC Performance Manager Express forNetApp Filers to an Element Profile

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Adding BMC Performance ManagerExpress for NetApp Filers to anElement Profile1. Log in to the Portal with normal user credentials

2. Click Configure > Element Profiles. The Available Profiles page appears. Select the Profile to

which you wish to add the Storage class, and then click Edit.

Selecting a Profile

21 Adding BMC Performance Manager Express forNetApp Filers to an Element Profile

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3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add.

Adding Application Classes

4. The Element Profile Properties – Add Application Classes page appears. Choose Storage fromthe Select Category drop-down list.

Selecting the Storage Applicable Class

22Adding BMC Performance Manager Express forNetApp Filers to an Element Profile

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5. When selecting the category Storage from the drop-down list, all the different NetAppapplication classes will be displayed.

6. Select the application class applicable to your system and click Next.

7. On the Properties and Credentials page, enter the information required for monitoringNetApp Filers:

Information required to monitor Windows systems

Input Properties Description

Collection interval Select the collection interval from the drop-down list. Default: 5. Unit:Minutes.

Credentials Enter the username and password used to connect to the NetApp device.

Hostname Enter the hostname or IP address of the NetApp device to be monitored.

Partner Hostname Enter the hostname or IP address of the partner NetApp device to bemonitored.

Port Enter the port number to connect to the NetApp device (default: 443).

Transport Protocol Select between HTTP or HTTPS transport protocols that will be used forconnecting to the NetApp Device.

Mode Select the NetApp Device Mode. (7-Mode or Cluster-Mode)

Disable Volumes Monitoring Select "Yes" to disable the volume class.

Disable LUNs Monitoring Select "Yes" to disable the LUN class.

Debug Mode "Yes" enables the debug mode while "No" disables it. The debug output isstored in a file on the RSM server. The debug file is located at "%RSM_HOME%\RSM(xx)\SEN_NetApp\sen_netapp_debug_hostname.log".

Missing Device Detection By default, the missing device(s) will be detected and monitored. Settingthe option to No will deactivate the detection and the monitoring of themissing device(s).

23 Adding BMC Performance Manager Express forNetApp Filers to an Element Profile

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8. After entering the element properties and credentials, you arrive at the final step for addingthe BMC Performance Manager Express for NetApp Filers application class: Thresholds,Properties and Credentials.

9. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. Itis recommended to keep the default thresholds (or see the Thresholds section). Click Finish.

10. Click Done to save the changes made. The BMC Performance Manager Express for NetAppFilers application class is now added to all the elements in the selected Element Profile.

Element Profile Properties

24Adding Application Classes to an Existing Element

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Adding Application Classes to anExisting Element1. In the Configure tab: Click the Element to which you wish to add the NetApp Filers solution

and the Element Properties page appears. Scroll down to Application Classes > Add. Makesure that the element's platform is defined as <Storage>.

Adding an Application Class

2. On the Properties – <Element> – Add Application Classes page > Select Category > Storage.

3. In the available Application Class list, select the application class applicable to the elementand click Next.

Application Class Properties

25 Adding Application Classes to an Existing Element

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4. The Properties and Credentials page appears asking for the information required formonitoring NetApp Filers. Enter the required information.

5. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. Itis recommended that you leave the default thresholds as they are. Click Finish. Details onhow to modify thresholds are given in the User Guide.

You can now return to the Status tab to view the monitoring of the element by BMC PerformanceManager Express for NetApp Filers.

Un-installing BPM ExpressNetApp Filers

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The procedure is the same as for any other Performance Manager on the Portal:

1. Delete all BMC Performance Manager Express for NetApp Filers application classes from allelements

2. Remove BMC Performance Manager Express for NetApp Filers from the PerformanceManager list of the Portal.

The BMC Performance Manager Express for NetApp Filers cannot be un-installed unless all itsapplication classes are removed from each element.

Deleting Application Classes from anElementAn application class can be deleted from an element in two ways, just as it could be addedthrough two routes: through Elements or through Element Profile.

If the element was created directly through Elements:

1. Click in the Configure tab > Properties > click on the element.

2. In the Application classes section > click Delete.

3. The Available Application Classes for Removal page appears.

4. Select the NetApp Filers Express application classes and click Next. It is possible to selectmore than one at a time.

5. A Changes Saved message appears, confirming that the deletion has been done.

Repeat this procedure on all elements to which NetApp Filers Express application classes are added.

28Removing NetApp Filers Express from the Portal

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Removing NetApp Filers Express fromthe PortalTo un-install or remove NetApp Filers Express from the Portal, you follow the same steps as forany PM on the Portal.

1. Log in with super-administrator credentials and click on Portal > Performance Managers.

2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PMExpress for NetApp Filers by Sentry Software.

3. Select BMC PM Express for NetApp Filers by Sentry Software and click Delete.

4. Confirm deletion of the selected Performance Manager by clicking on Delete.

5. A message displaying successful deletion appears.

The BMC PM Express for NetApp Filers by Sentry Software is then completely removed from yourBMC Portal environment.

Deleting Application Classes from anElement ProfileAn application class can be deleted from an element in two ways, just as it could be addedthrough two routes: through Elements or through Element Profile.

If the Element Profile route was used, click on Configure tab > Element Profile > select Profile >Edit.

1. Once in the Element Profile Properties page, scroll down to the Application Classes sectionand click on Delete.

2. On the Available Application Classes for Removal page, select all the BMC PerformanceManager Express for NetApp Filers classes (prefix Studio) and click Next.

3. Confirm the deletion of the selected classes by clicking on Delete.

4. A Changes Saved message pops up confirming the deletion of the application classes fromthis element profile.

The selected application classes will be deleted from all elements that were created using this elementprof ile.

Integrating with BPPM

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Overview

To integrate a Performance Manager into BMC ProactiveNet, you need to first install andconfigure the solution in BMC Portal, automatically enable the application classes and create aspecific adapter. An adapter for BMC Portal facilitates pulling of performance data from existingBMC Portal solutions into BMC ProactiveNet. Using an Adapter, you can import BMC Portalapplication classes (provided in a Performance Manager – PM) into BMC ProactiveNet. TheAdapter periodically synchronizes the performance data collected by these application classesinto BMC ProactiveNet.

Adapter for BMC PATROL Architecture

31 Automatically Enabling the Application Classes

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Automatically Enabling theApplication ClassesTo automatically enable application classes:

1. Uncompress the BPM-Express-for-NetApp-Filers-<version>-PM2BPPM.zip file

2. Copy all the BPM_SENTRYSOFTWARE_NETAPP_SOLUTIONSEN_NAP_MAIN xml files into:<BPPM install dir>\ProactiveNet\pw\pronto\systdata\adapter-defaults

3. Restart the BMC ProactiveNet server

You will then have to create and import an adapter for a BMC Portal PM

32Creating and Importing an Adapter for a BMCPortal Solution

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Creating and Importing an Adapter fora BMC Portal Solution

Creating an Adapter for a BMC Portal Solution

1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet AdministrationConsole is displayed as shown in the following figure:

Accessing the Administration tab in the Administration Console

33 Creating and Importing an Adapter for a BMCPortal Solution

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2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMCPortal.

Importing Monitor Types and Adding Adapter


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3. In the Configuration tab, enter the required information:

Setting the connection parameters

In the Instance Name field, enter a name for this instance of the Adapter that will performthe integration of the ‘targeted PM’ into BMC ProactiveNet.

Select the Agent where this instance of the Adapter will be executed

Enter the required information to connect to BMC Portal: BMC Portal Host Name or IPaddress, Port, BMC Portal User Name and Password

To successfully integrate the PM with BMC Proactivenet, the BMC Portal User Account specified musthave at least been used once to log in to BMC Portal and have the NetApp Filers Application Class addedto an existing element.

Enter the required information to connect to BMC Portal Datastore: BMC Portal Datastore


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Host Name or IP address, Port, and credentials

4. Click Next to continue

Selecting the Application Classes to import


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5. Select the application class to import and click Next

6. Set the Filter details if needed.

Setting filter details


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7. Click Next to Continue.

8. Set the Auto-sync poll scheduling, if needed.

Scheduling Auto-sync polls


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9. Click Next to continue. The system displays a summary of your settings, click Finish toconfirm. The Adapter has been added to the Adapters folder of the Administration Console.

Adapter added to the Adapters folder

10. To see the class instances that have been imported by the Adapter, expand the Adaptersfolder, right-click the Adapter and select Details.

We strongly recommend that you create a specific adapter for each PM you need to integrate into BMCProactiveNet to enable the update of a single PM independently.

Once created and imported, the Adapter will be displayed in the Devices folder of the BMCProactiveNet Operations Console.


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Managing Baselines and KeyPerformance IndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMCProactiveNet calculates baselines per parameter (metrics or attributes) based on valuescollected over a specified period of time to determine a normal operating range. When thecollected values for these parameters are out of range, an alert is triggered.

Some parameters are identified by default as Key Performance Indicators and thereforeautomatically included in the base lining calculation.

Managing baselines

The baseline is the expected normal operating range for a metric or attribute of a monitor.

The baseline is calculated by collecting the values for a monitor’s attributes and metrics over aspecified time period and establishing a low baseline value (consisting of the 10th percentile ofall the values for a given time period) and a high baseline value (consisting of the 90th percentileof all the values for a given time period), taking a weighted average of these values over time. Ahigher weight is given to the latest data being factored into the baseline average. The accuracy ofthe baseline improves over time.

Requirements for baseline generation

For baselines to be generated for an attribute, that abnormality threshold means that thethreshold exists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes thathave an active abnormality threshold and are also KPI attributes will have baselines generatedfor them.

Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.

Managing Key Performance Indicators

The KPI attribute of a parameter can be activated or deactivated manually through the BMCProactiveNet Administration Console. In this PM, some parameters or attributes have beendesignated as important indicators of performance (KPIs). We do not recommend that thesedefault settings are modified.

40Managing Baselines and Key PerformanceIndicators

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However, advanced users may activate or deactivate KPIs from the BMC ProactiveNetAdministration Console.

To add or remove Key Performance Indicator (KPI) attributes for a monitor type

1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. TheKPI Administration dialog box is displayed.

2. From the Monitor Type list, choose the monitor type for which you want to add or removeKPI attributes. A list of attributes for the selected monitor type is displayed.

3. In the KPI column for the attributes that you want to add or remove as Key PerformanceIndicators:

select the KPI check box to add the corresponding attribute as a KPI

deselect the KPI check box to remove the corresponding attribute from the KPIs for thatmonitor type

For complete and detailed information on this procedure, please refer to the BMC ProactiveNetdocumentation available f rom BMC Web site.

Parameters for which the system by default calculates baselines as well as parametersconsidered as KPIs are respectively identified by the following icons:

Baselining

KPI

User Guide

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BMC Performance Manager Express for NetApp Filers monitors all of the performance metricsand usage statistics of your NetApp filers (filesystems usage, processor utilization, per protocoltraffic, etc). BMC Performance Manager Express for NetApp Filers also enables BMC Portal tomonitor computer hardware covering all the physical aspect of the NetApp filers (temperatures,CPU, power supplies, etc). It continuously monitors the activity of each filer and is also able tobuild reports on past utilization statistics.

This chapter explains how to use each monitoring tool i.e. a separate application class within the BMC PM Express for NetApp Filers by Sentry Software solution.

BMC Performance Manager Express for NetApp Filers by Sentry Software is a Performance Managerspecifically designed for BMC Portal; consequently, it uses the same common features and procedures ofBMC® Portal. This document assumes that the user knows how to use the Portal and therefore explainsprocedures only related to BMC PM Express for NetApp Filers by Sentry Software, and not on how toadd Elements, Element Profiles etc. Please refer to the BMC Portal documentation for details on how touse the Portal.

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Detecting High Processor UtilizationA processor overload can lead to unpredictable performance degradations in a filer. To preventsuch problems, administrators need to monitor the Processor Utilization parameter on each filerto diagnose whether the filer processor constitutes the performance bottleneck.

1. In the Status tab, click the NetApp Filer for which you need to check the Processor Utilization,then click:

Node > Processor > Processor Utilization (C-Mode)

Controller > Processor > Processor Utilization (7-Mode)

to display the current value for the Processor Utilization parameter.

Selecting a NetApp Filer's Processor Utilization Parameter

44Detecting High Processor Utilization

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2. Click the History icon to automatically display a graph that shows the Processor Utilizationvalues collected for a selected parameter during the previous six hours. You can customizethe chart and table to show parameter history for different time periods.

Viewing a NetApp Filer's Processor Utilization as a graph

A processor utilization over 80% means that this processor is overloaded and that it constitutes abottleneck for the filer.

By default, the Processor Utilization parameter will display a warning when reaching 80% and analert when reaching 90 %. You can easily modify these thresholds in the Thresholds page.

45 Detecting High Processor Utilization

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Ethernet/Fiber Port Traffic ReportBMC Performance Manager Express for NetApp Filers enables you to generate a report showingusage statistics returned by a specific Ethernet/fiber port. The report shows the total number ofreceived and transmitted bytes for the selected port. It can easily be customized to show thedata that administrators can use to optimize network traffic.

To generate an Ethernet/Fiber Port Traffic Report!:

1. Select the Reports tab

2. Click on the discovered Ethernet/FC instance

3. Select the data you wish to generate a report for: Received or Sent bytes traffic

4. Select the period that you wish the report to cover: number of days or hours

5. Select the interval to apply to the report data: hourly or daily

6. Click Update.

Report – Ethernet/Fiber Port Traffic Report

46Detecting Inode Shortages

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Detecting Inode ShortagesOn rare occasions file systems may run out of free inodes. While rare, this can have catastrophicconsequences for the file system's applications and users. To prevent this situation, you canmonitor the Used Inodes Percentage parameter of the Volume class.

1. In Portal, expand the Volumes instances. These instances are available under:

Aggregate > Volume (C-Mode)

Cluster > vServer > Volume (C-Mode)

Filer > Volume (7-Mode)

The current percentage of used inodes for each instance is automatically displayed.

Used Inodes Percentage

2. Click the History icon of the Volume instances to display history charts that shows the datavalues, for these instances, collected for a selected parameter during the previous six hours.You can customize the chart and table to show parameter history for different time periods.

47 Detecting Full File Systems

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Detecting Full File SystemsA full file system can lead to performance degradations and critical loss of data. To prevent suchproblems, administrators need to monitor the Available Capacity and the Available CapacityPercentage parameters of the Volume class on each filer to diagnose which filer constitutes theperformance bottleneck.

1. In the Status tab, click:

Aggregate > Volume (C-Mode)

Cluster > vServer > Volume (C-Mode)

Storage System > vFiler > Volume (7-Mode)

Available capacity in a volume of a NetApp Filer

2. Click the History icon to automatically display a graph that shows the available capacity ingigabytes and the available capacity percentage values collected during the previous sixhours. You can customize the chart and table to show parameter history for different timeperiods.

48Reporting on the Aggregate Space Utilization

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Reporting on the Aggregate SpaceUtilizationAggregates are the equivalent of storage pools, where all of the volumes are created. Runningout of space in an aggregate means that administrators are no longer able to allocate disk spaceto users and servers. Additionally, if the volumes in the aggregate are thinly provisioned (spacereservation at the file level), the inability to automatically extend the capacity of a volume dueto a lack of space in the aggregate will result in applications being denied the right to write,leading to data loss and corruption.Therefore, NetApp administrators need to pay close attention to the evolution of the spaceutilization in their filers and proactively monitor it to make sure such critical situation is avoided.

1. In the Reports tab, select the group containing the NetApp Filers to display the reportsettings panel

Report Settings Panel

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2. Select the time range for which you need to produce the report

3. Select the Performance Manager that monitors the aggregates space utilization: BMC PMExpress for NetApp Filers by Sentry Software

4. Select the storage device: NetApp Filer

5. Select the appropriate parameter: Filer|Aggregates|Aggregate|Available CapacityPercentage

6. Click Show Report

Aggregate Space Utilization Report

50Inventorying Unused LUNs

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Inventorying Unused LUNsAs servers get decommissioned without the filers administrator knowing it, LUNs stay idle andunused, and the space allocated for this LUN could be reclaimed for new servers. To keep track ofthe mapping of LUNs in a filer, create a report with the Mapped parameter.

1. In the Reports tab, select the group containing the NetApp Filers to display the reportsettings panel

Report Settings Panel

2. Select the time range for which you need to produce the report

3. Select the Performance Manager that monitors the aggregates space utilization: BMC PMExpress for NetApp Filers by Sentry Software

4. Select the storage device: NetApp Filer

5. Select the appropriate parameter: Filer|Aggregates|Aggregate|LUNS|LUN|Mapped

6. Click Show Report

LUNs Mapping Report

51 Verifying the Activity Generated by a LUN

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Verifying the Activity Generated by aLUNIn order to understand the high activity of a filer, it is important to identify the LUNs generatingthe heaviest I/Os. The SAN administrator can then check with the system administrator whetherthe reported activity may be considered a normal behavior.

The Read Byte Rate and Write Byte Rate parameters of the LUN instances expose the datathroughput for each LUN. Use these parameters to report on the total data traffic (per hour or perday) on each LUN in GB.

To make sure that traf f ic is displayed cumulatively per hour, select a time window of at least 12 hours in thegraph window, select at least 7 days to visualize per day cumulative data.

1. In the Status tab, click:

Cluster > vServer > LUN (C-Mode)

Storage System > Aggregate > LUN (7-Mode)

to display the Read/Write Byte Rate parameters.

Selecting a NetApp Filer's LUNs Read/Write Byte Rate Parameter

52Verifying the Activity Generated by a LUN

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2. Click the History icon to automatically display a graph that shows the Read/Write Byte Ratevalues collected for a selected parameter during the previous six hours. You can customizethe chart and table to show parameter history for different time periods.

Viewing a NetApp Filer's LUNs Read/Write Byte Rate as a graph

Setting ThresholdsWhenever relevant, BMC Performance Manager Express for NetApp Filers automatically setsthresholds for parameters. If you prefer a more fault-tolerant monitoring, you can modify thethresholds of each parameter through the Configure tab > Edit Thresholds.

1. In the Configure tab, click:

Storage (<platform>) icon > Thresholds, Properties and Credentials > Edit to modify theparameter thresholds of several storage objects of an element

Instance icon > Thresholds, Properties and Credentials > Edit to modify the thresholds of aparticular instance

53 Setting Thresholds

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Thresholds, Properties and Credentials

Any modification to the thresholds or any other properties of elements created using the"Element Profile" mode is to be done using the Element Profile route or by clicking "OverrideProfile"

2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning andAlarm.

Disabling the default alert thresholds on Status

54Setting Thresholds

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Disable the alerts on the Status parameter by un-checking the boxes

3. Enable the alert conditions on the parameter by checking the boxes, and manually enter thethreshold values and then click Save.

Modifying threshold values

Manually modify the thresholds on the parameter and activate the alerts

4. The Success, changes have been saved message indicates that the modifications have beenregistered.

Alerts are displayed by the parameter whose thresholds are modified.

55 Setting Thresholds

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ReportingParameters for which values are cumulative are generally only representative when consideredfor a specific period of time. Those values are therefore mostly unusable when displayed in the Status tab of the Portal, since they represent a static number of data collected since the lastpolling. The value consequently changes a lot depending on the exact polling period.

A rather more meaningful way to view cumulative-value parameters would be to create a reportto visualize these values on a hourly or daily basis in total (how many gigabytes have beentransmitted each day, for example).

1. Open the Reports tab

2. Select the NetApp Filer for which you want to obtain received and transmitted data values

3. Select 2 in the Number of Charts to Display option

4. Select for the Network Transfer Bytes (GB) parameter for the first chart and Disk TransferBytes (GB) for the second chart

5. Define the period of time for which you want to display the values

6. Click Update

Network and Disk Transfer Bytes Data Report

56Reporting

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Enabling the Debug ModeBy default, BMC Performance Manager Express for NetApp Filers sends only the most criticalinformation, warning and error messages to the Application Collection Status parameter. Mostoften, this information is accurate enough to ensure that BMC Performance Manager Express forNetApp Filers is functioning properly. If you encounter an issue and wish to report it to customersupport, you will be asked to enable the Debug Mode and provide the debug output to thesupport team.

1. Open the Configure tab

2. Under Tasks, click Elements

3. Select the Element for which a debug output is required and click Edit.

4. Scroll down to Application Classes > click the Application class for which you want to enablethe debug mode > click Edit.

5. Select Yes from the drop-down Debug Mode list. By default, BPM Express NetApp Filerssends its debug output to: %RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log".

6. Wait for 15 minutes and then disable the debug mode by selecting No.

7. Send the debug file to the support team.

Pay attention to the f ile size -the debug output of BMC Performance Manager Express for NetApp Filerscould be very large if enabled for several days.

Disabling Volumes and LUNsMonitoringBy default, the solution discovers and monitors all volumes and LUNs in the NetApp Filers.Discovering and collecting volumes and LUNs metrics are resource-intensive actions that cancreate extra workload on the targeted system. To limit the number of instances created andtherefore reduce the system resource consumption, administrators can disable the monitoring ofall the volumes and LUNs of a system.

57 Disabling Volumes and LUNs Monitoring

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To disable Volumes and LUNs monitoring1. Open the Configure tab

2. Under Tasks, click Elements

3. Select the Element for which you wish to disable volumes and/or LUNs monitoring and clickEdit.

4. Scroll down to Application Classes > click the Application class for which you want to enablethe debug mode > click Edit.

5. Click Thresholds, Properties and Credentials > Edit.

NetApp Filer - Properties

58Disabling Volumes and LUNs Monitoring

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6. Select Yes from the Disable Volumes Monitoring and Disable LUNs Monitoring drop-downlists.

NetApp Filer - Disabling Volumes and LUNs monitoring

7. Click Save. The Success, changes have been saved message indicates that the modificationshave been registered.

Troubleshooting Connectivity IssuesBMC Performance Manager Express for NetApp Filers leverages the Data ONTAP API . Becausesome connectivity issues may exist and cause BMC Performance Manager Express for NetAppFilers to fail, it is highly recommended to test the connection to the Data ONTAP API beforecontacting the Sentry Support Team.

To troubleshoot connectivity issues:

1. Download the connection tool required from the Sentry Software Website (Downloadssection of your product). Please note that the connection tool requires Java v1.6 or higher.

2. Run the command java -jar <Connection_Tool_Name.jar> to launch the connection tool.

3. Enter the information required to connect to the system and click Test Connection.

4. Wait for the test to complete. If a connectivity issue is detected, an error message willappear. In this case, the issue encountered does not concern BMC Performance ManagerExpress for NetApp Filers. Check your configuration to diagnose the source of the issue.

5. Click Save As to export the connection test results into a txt file. You can then send thisinformation to the Sentry Support Team.

http://www.sentrysoftware.com/Products/index.asp

Reference Guide

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This chapter provides detailed information regarding BPM Express for NetApp Filers ApplicationClasses.

AggregateParameters

Name Description Unit Default AlertConditions

AvailableCapacityPercentage*

Percentage of capacity not consumed in theaggregate.

Percentage (%) None

AvailableCapacity

Total capacity not consumed in the aggregate. Terabytes (TB) None

Capacity Capacity of the aggregate, i.e. number of bytesthat can be stored in the aggregate.

Bytes None

ChecksumEnabled

Indicates whether checksum is enabled forthe aggregate.

(0 = No; 1 = Yes) None

ConsumedCapacityPercentage

Percentage of the capacity that is actuallyconsumed in the aggregate.

Percentage (%) Warning = 80 to90Alarm > 90

ConsumedCapacity

Number of bytes actually consumed in theaggregate.

Terabytes (TB) None

Disk Count Number of disks in the aggregate. disks None

Mirror Status Overall mirror status of the aggregate. (0 = OK; 1 = Degraded;2 = Failed)

1 = Warning2 = Alarm

OperationRate

Total number of operations per second. operations/s None

Parent Host Name of the parent host. n/a None

RAID Size Current RAID group size. n/a None

ReadOperationRate

Number of read operations per second. operations/s None

Snaplock Indicates whether it is a SnapLock aggregate. (0 = No; 1 = Yes) None

SpaceReservationStatus

Indicates whether the space reservation isenabled or not.

(0 = disabled; 1 =enabled)

None

StatusInformation

Detailed information about the aggregatestatus.

n/a None

61 Aggregate

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Status* Status of the aggregate. (0 = OK; 1 = Degraded;2 = Failed)


Total Files Total count of user-visible files. files None

Type Details about the type of aggregate. n/a None

Used Files Number of user-visible files used. files None

VolumeCount

Number of volumes in the aggregate. volumes None

WriteOperationRate

Number of write operations per second. operations/s None

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance inBPPM .

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CIFSParameters

Display Name Description Unit Default AlertConditions

AdministrativeStatus

The current status of the CIFS service.Note: This parameter is only available forNetApp Filers operated in cluster mode.

(0 = Up; 1 = Down) 0 = OK1 = Alarm

AdministrativeStatus Information

Detailed information about the CIFSadministrative status.

n/a None

Authentication Type The authentication style to be used for CIFSclients connecting to this CIFS server.

n/a None

Operation Rate* Total number of operations per second. operations/s None

Read Operation Rate Number of read operations per second. operations/s None

Read Response Time Average response time for read operations. milliseconds (ms) None

Response Time* Average response time for all operations. milliseconds (ms) None

Security Style Indicates the security style, such as: NTFS orMultiple Protocol.

n/a None

Status Information Detailed information about the CIFS status. n/a None

Status Status of CIFS.Note: This parameter is only available forNetApp Filers operated under 7-mode.

(0 = OK; 1 =Degraded; 2 =Failed)


Write Operation Rate Number of write operations per second. operations/s None

Write Response Time Average response time for write operations. milliseconds (ms) None

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance inBPPM

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ClusterParameters

This Application Class is only available for NetApp Filers operated in cluster mode.


CIFS Operation Rate Number of CIFS operations per second. operations/s None

Collection Status Status of the collection. Errors reported by thisparameter are only related to BPM ExpressNetApp Filers itself



Collection StatusInformation

Detailed information about the collectionstatus.

n/a None

Disk Transfer ByteRate*

Total bytes read and written per second to thecluster.

Megabytes persecond (MB/s)

None

Disk Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None

FCP Operation Rate Number of FCP operations per second. operations/s None

FQDN Meta Token to generate the device ID used byBPPM.

n/a None

HTTP OperationRate

Number of HTTP operations per second. operations/s None

Inactive Licenses List of inactive licenses. n/a None

iSCSI OperationRate

Number of iSCSI operations per second. operations/s None

Network TransferByte Rate*

Total bytes read and written per secondthrough the network.


None

Network TransferBytes

Bytes transferred since the last collect. Gigabytes (GB) None

NFS Operation Rate Number of NFS operations per second. operations/s None

Operation Rate Total number of operations per second. operations/s None

Port Count Number of physical ports in the cluster.

Note: This value can be used to know thenumber of required licenses for the monitoringsystem

ports None

PowerConsumption*

Reports the electricity consumption of thecluster.

Watts None

Spare Disk Count Number of spare disks in the cluster. disks 0= Warning

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For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

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ControllerParameters

This Application Class is only available for NetApp Filers operated in 7-mode.


ActiveProcessors

Number of active processors in the system. processors None

CIFS OperationRate

Total number of CIFS operations per second. operations/s None

Disk Read ByteRate

Bytes read per second from the disk since the lastcollect.


None

Disk Read Bytes Bytes read from the disk since the last collect. Gigabytes (GB) None

Disk TransferByte Rate*

Total bytes read and written per second to the disk. Megabytes persecond (MB/s)

None

Disk TransferBytes

Bytes transferred to the disk since the last collect. Gigabytes (GB) None

Disk Write ByteRate

Bytes written per second to the disk since the lastcollect.


None

Disk Write Bytes Bytes written to the disk since the last collect. Gigabytes (GB) None

FCP OperationRate

Total number of FCP operations per second. operations/s None

Host Address Location of the controller in a multi-controllerplatform. Defined by the platform layer. Possiblevalues are A,B,C…

n/a None

Host ID System ID defined by the vendor. n/a None

Hostname Hostname of the system. n/a None

HTTP OperationRate

Total number of HTTP operations per second. operations/s None

iSCSI OperationRate

Total number of iSCSI operations per second. operations/s None

Memory Size Size of the controller's memory. MB None

Model Model name of the controller. n/a None

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NetworkReceived ByteRate

Bytes received per second over the network. Megabytes persecond (MB/s)

None

NetworkReceived Bytes

Bytes received since the last collect. Gigabytes (GB) None

Network SentByte Rate

Bytes sent per second over the network. Megabytes persecond (MB/s)

None

Network SentBytes

Bytes sent since the last collect. Gigabytes (GB) None


Total bytes transferred per second (sent and received)over the network.


None



NFS OperationRate

Total number of NFS operations per second. operations/s None

Number ofProcessors

Number of processors in the device. n/a None


Partner SystemName

Partner's system name. Displayed in a clusterenvironment. Defined in the partner's setup.

n/a None

Present Indicates whether the device is still present or notsince the last discovery. This parameter is updated ateach discovery.

(0 = No; 1 = Yes) 0 = Alarm

ProcessorUtilization

Percentage of utilization of the CPU resource. % None

Read OperationRate


Read ResponseTime

Average response time for read operations. milliseconds(ms)

None

Response Time Average response time for all operations. milliseconds(ms)

None

Serial Number System serial number. n/a None

System Revision Revision ID of the system board. n/a None

Vendor Hardware vendor identifier. n/a None

Write OperationRate


Write ResponseTime

Average response time for write operations. milliseconds(ms)

None

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For detailed information about Baselining and KPI, see Managing Baselines and Key Performance Indicators.

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DiskParameters


Aggregate Aggregate that the disk resides on. n/a None

Bay Disk bay. n/a None

Capacity Disk capacity. Gigabytes (GB) None

Model Model name of the disk. n/a None


Physical Size Physical disk size. Gigabytes (GB) None

Plex Plex the disk belongs to. n/a None

Pool Pool the disk is in. n/a None

Port Port of the disk. n/a None

Present Indicates whether the device is still present ornot since the last discovery. This parameter isupdated at each discovery.

(0 = No; 1 = Yes) 0 = Alarm

RAID Group RAID group the disk belongs to. n/a None

RAID State RAID state. Possible values are: "partner","broken", "zeroing", "spare", "copy", "pending","reconstructing", "present" and "unknown".

n/a None

RAID Type RAID type. Possible values are: pending, parity,dparity, data, and unowned.

n/a None

Read OperationRate


Read ResponseTime

Average response time for read operations. milliseconds (ms) None


Serial Number Disk serial number. n/a None

Shelf Disk shelf. n/a None

Speed Rotational speed in revolutions per minute.Possible values are: 5400, 7200, 10000, and15000.

Revolutions perMinute (RPM)

None

StatusInformation

Detailed information about the disk status. n/a None

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Status Status of the disk. (0 = OK; 1 =Degraded; 2 =Failed)


Type Type of the disk. Possible values are "ATA”,“BSAS”, “EATA”, “FCAL”, “FSAS”, “LUN”, “MSATA”,“SAS”, “SATA”, “SCSI”, “SSD”, “XATA”, “XSAS”, or“unknown”.

n/a None

Vendor Vendor of this disk. n/a None

Write OperationRate


Write ResponseTime

Average response time for write operations. milliseconds (ms) None


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Ethernet PortParameters


CollisionsPacket Rate

Number of collisions of packets per seconds. packets/s None

Link Status Current status of the Ethernet port.Note: This parameter is only available for NetAppFilers operated in cluster mode.

(0 = Plugged; 1 =Unplugged)

1 = Warning

MulticastReceived PacketRate

Number of multicast packets received per second. packets/s None

Multicast SentPacket Rate

Number of multicast packets sent per second. packets/s None

MulticastTransfer PacketRate

Total number of multicast packets transferred persecond (sent and received).

packets/s None

Node Name System Node Name. n/a None

Present Indicates whether the device is still present or notsince the last discovery. This parameter is updatedat each discovery.Note: This parameter is only available for NetAppFilers operated in cluster mode.

(0 = No; 1 = Yes) 0 = Alarm

Received ByteRate

Bytes received per second. Megabytes persecond (MB/s)

None

Received Bytes Bytes received since the last collect. Gigabytes (GB) None

Received ErrorRate

Number of errors per second while receivingpackets.

errors/s None

Received PacketDropped Rate

Number of received packets dropped per second. packets/s None

Received PacketRate

Number of packets received per second. packets/s None

Sent Byte Rate Bytes sent per second. Megabytes persecond (MB/s)

None

Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None

Sent Error Rate Number of errors per second while sending packets. errors/s None

Sent Packet Rate Number of packets sent per second. packets/s None

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Transfer ByteRate*

Total bytes transferred per second (sent andreceived).


None

Transfer Bytes Sent and received bytes since the last collect. Gigabytes (GB) None

Transfer ErrorRate

Number of errors per second while transferringpackets.

errors/s None

Transfer PacketRate*

Number of packets transferred per second. packets/s None


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FanParameters



(0 = No; 1 = Yes) 0 = Alarm

Speed* Speed of the fan. Revolutions perminute (RPM)

None

StatusInformation

Detailed information about the fan status. n/a None

Status* Status of the fan. (0 = OK; 1 =Degraded; 2 =Failed)



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FC PortParameters


Bandwidth Utilization Percentage used of the available bandwidth. % None

Configured Speed Speed configured for this adapter. Possible values: "auto", "1 Gb/s", "2 Gb/s", "4Gb/s", "8 Gb/s", "10 Gb/s".

Gigabits persecond (Gb/s)

None

Connected InitiatorsCount

Total number of initiators (hosts) connected tothis port (target adapter).

initiators None

CRC Error Rate CRC errors per second. errors/s None

Discarded Frame Rate Number of frames discarded per second. frames/s None

EstablishedConnection

Type of connection established. Possible values: "ptp" or "loop".

n/a None

FCP Protocol ErrorRate

FCP protocol errors per second. errors/s None

Firmware Revision Firmware revision of the adapter. n/a None

Hardware Description Description of the adapter (vendor and model). n/a None

Inbound BandwidthUtilization

Percentage of inbound bandwidth used on theFC link (received bytes).

Percentage (%) None

Link Speed Actual speed of the FC port. Gigabits persecond (Gb/s)

None

Link Status Indicates whether the link is up or down. (0 = Plugged; 1 =Unplugged)

1 = Warning


Other Operation Rate Total number of other operations per second. operations/s None

Outbound BandwidthUtilization

Percentage of outband bandwidth used on theFC link (sent bytes).

Percentage (%) None

Packet Size FC packet size of adapter. Bytes (B) None

Port Address Host port address of the adapter. n/a None

Present Indicates whether the device is still present ornot since the last discovery. This parameter isupdated at each discovery.

(0 = No; 1 = Yes) 0 = Alarm


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Received Byte Rate Bytes received per second. Megabytes persecond (MB/s)

None

Received Bytes Bytes received since the last collect. Gigabytes (GB) None

Revision Revision for the optical transceiver. n/a None

Sent Byte Rate Bytes sent per second. Megabytes persecond (MB/s)

None

Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None

Speed Capabilities FC speed capabilities for the optical transceiver.Possible values: "1", "2", "4", "8" in Gb/s.

Gigabits persecond (Gb/s)

None

StandBy Indicates whether the adapter is on standby. n/a None

Status Information Detailed information about the adapter status. n/a None

Status Status of the FC port. (0 = OK; 1 =Degraded; 2 =Failed)


Transfer Byte Rate* Total bytes transferred per second (sent andreceived).


None

Transfer Bytes Sent and received bytes since the last collect. Gigabytes (GB) None

Type Type of the adapter.Possible values: "physical", "local", "standby","partner".

n/a None


WWNN FCP World Wide Node Name (WWNN) of theadapter.

n/a None

WWPN FCP World Wide Port Name (WWPN) of theadapter.

n/a None


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FilerParameters



CIFS OperationRate

Total number of CIFS operations per second. operations/s None

Collection Status Status of the collection. Errors reported by thisparameter are only related to BPM Express NetAppFilers itself.

0 = OK; 1 =Degraded; 2 =Failed)


Collection StatusInformation

Detailed information about the collection status. n/a None

Disk Transfer ByteRate

Total bytes read and written per second to thedisk.


None

Disk TransferBytes


FCP OperationRate

Total number of FCP operations per second. operations/s None

FQDN Meta Token to generate the device ID used byBPPM.

n/a None

HTTP OperationRate

Total number of HTTP operations per second. operations/s None

Inactive Licenses List of inactive licenses. n/a None

iSCSI OperationRate

Total number of iSCSI operations per second. operations/s None


Total bytes read and written per second throughthe network.


None



NFS OperationRate

Total number of NFS operations per second. operations/s None


Port Count Number of physical ports in the filer.

Note: This value can be used to know the number ofrequired licenses for the monitoring system

ports None

PowerConsumption*

Reports the electricity consumption of the filer. Watts None

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Spare Disk Count Number of spare disks available in the filer. disks 0= Warning


For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

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Host AdapterParameters


Bandwidth Maximum link data rate for the Host Adapter. Gigabits persecond (Gb/s)

None

Enabled Indicates whether the adapter is enabled or not. (0 = No; 1 =Yes)

None

FirmwareRevision

Firmware revision of the adapter. n/a None

HardwareRevision

Hardware revision of the adapter. n/a None

Model Model name of the adapter. n/a None

OperationRate*



(0 = No; 1 =Yes)

0 = Alarm

Read ByteRate

Bytes read per second from the host adapter since thelast collect.

Megabytesper second(MB/s)

None

Read Bytes Bytes read via Host Adapter since the last collect Gigabytes(GB)

None

ReadOperationRate


Redundant Indicates whether the adapter is dual-attached or not. (0 = No; 1 =Yes)

None

Transfer ByteRate*

Total bytes read and written per second to the hostadapter.


None

TransferBytes

Read and written bytes to the host adapter since thelast collect.

Gigabytes(GB)

None

Type Adapter Type. Possible values are "ADT_IF_ATA","ADT_IF_PARALLEL_SCSI", "ADT_IF_SAS", "ADT_IF_FC".

n/a None

Used Indicates whether the adapter is in use or not. (0 = No; 1 =Yes)

None

Write ByteRate

Bytes written per second to the host adapter since thelast collect.


None

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Write Bytes Bytes written via Host Adapter since the last collect. Gigabytes(GB)

None

WriteOperationRate


WWN World Wide Name of the host adapter. n/a None


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iSCSIParameters

The Parameters listed below are only available for NetApp Filers operated in 7-mode.


Enabled Indicates whether the iSCSI protocol is activated ornot.



Read Byte Rate Bytes read per second from the iSCSI ports since thelast collect.


None

Read Bytes Bytes read since the last collect. Gigabytes (GB) None

Read OperationRate


Read ResponseTime

Average response time for read operations. milliseconds(ms)

None

Response Time* Average response time for all operations. milliseconds(ms)

None

Transfer ByteRate*

Total bytes read and written per second to the iSCIport.


None

Transfer Bytes Read and written bytes to the iSCSI since the lastcollect.

Gigabytes (GB) None

Write Byte Rate Bytes written per second to the iSCSI ports since thelast collect.


None

Write Bytes Bytes written since the last collect. Gigabytes (GB) None

Write OperationRate


Write ResponseTime

Average response time for write operations. milliseconds(ms)

None

The parameters listed below are only available for NetApp Filers operated in cluster mode.


Error Percentage* iSCSI Protocol error percentage. % None


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iSCSI PortParameters

The Parameters listed below are only available for NetApp Filers operated in 7-mode.


IP Addresses IP addresses for the iSCSI port. n/a None

Portal Group IDs IDs of this portal group. n/a None

Ports The ports that are being listened to for thataddresses.

n/a None

StatusInformation

Detailed information about the adapter status. n/a None

Status* Status of the iSCSI Port. (0 = OK; 1 =Degraded; 2 =Failed)


The Parameters listed below are only available for NetApp Filers operated in cluster mode.


IP Addresses IP addresses for the iSCSI port. n/a None


Portal Group IDs IDs of this portal group. n/a None

Ports The ports that are being listened to for thataddresses.

n/a None

Read OperationRate


Read ResponseTime

Average response time for read operations. milliseconds (ms) None


Write OperationRate


Write ResponseTime

Average response time for write operations. milliseconds (ms) None


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LUNParameters


Block Size Disk block size of the LUN in bytes. Bytes (B) None

ConsumedCapacity

Number of bytes actually consumed in the LUN.Note: This Parameter is only available for NetApp Filersoperated in cluster mode.

Gigabytes (GB) None

InitiatorGroups

Name of the initiator groups that the LUN is mapped to,and its corresponding WWN.

n/a None

Mapped Indicates whether the LUN is mapped to any initiators ornot.

(0 = NotMapped; 1 =Mapped)

None

Multi ProtocolType

The image type of the LUN. Possible values are "aix","hpux", "hyper_v", "image", "linux", "netware","openvms", "solaris", "solaris_efi", "vmware","windows", "windows_2008" and "windows_gpt".

n/a None

Online State of the LUN. Possible values are "online" or "offline". (0 = Offline; 1 =Online)

None


OtherOperation Rate

Total number of other operations per second. operations/s None

Read Byte Rate Bytes read per second from the LUN since the last collect. Megabytes persecond (MB/s)

None

Read Bytes Read bytes since the last collect. Gigabytes (GB) None

Read Only Indicates whether the LUN is read only or not. n/a None

Read OperationRate


ResponseTime*

Average response time for all operations. milliseconds(ms)

None

Serial Number Serial number of the LUN. n/a None

Size Size of this LUN in the active FS. Gigabytes (GB) None

SpaceReservationStatus

Space reservation status. (0 = Disabled; 1= Enabled)

None

Time Since LastActivity

Number of days since any activity occurred on the LUN. days None

Transfer ByteRate*

Total bytes read and written per second to the LUN. Megabytes persecond (MB/s)

None

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Transfer Bytes Read and written bytes to the LUN since the last collect. Gigabytes (GB) None

Write Byte Rate Bytes written per second to the LUN since the last collect. Megabytes persecond (MB/s)

None

Write Bytes Bytes written since the last collect. Gigabytes (GB) None

WriteOperation Rate



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NDMPParameters


Name Description Unit Default Alert Conditions

Opened Sessions* Total number of NDMPsessions currently opened.Sessions may be runningbackups, restores orneither.

sessions None


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NFSParameters

Name Description Unit DefaultAlertConditions

Enabled Indicates whether the NFS protocol isactivated or not.




Read Response Time Average response time for read operations. milliseconds(ms)

None

Response Time* Average response time for all operations. milliseconds(ms)

None


Write Response Time Average response time for write operations. milliseconds(ms)

None


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NodeParameters



Active Processors Number of active processors in the system. processor

None

CIFS Operation Rate Total number of CIFS operations per second. operations/s

None

Disk Read Byte Rate Bytes read per second from the disk since the lastcollect.

Megabytes persecond(MB/s)

None

Disk Read Bytes Bytes read since the last collect. Gigabytes (GB)

None

Disk Transfer Byte Rate*

Total bytes read and written per second to the disk. Megabytes persecond(MB/s)

None

Disk Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB)

None

Disk Write Byte Rate Bytes written per second to the disk since the lastcollect.


None

Disk Write Bytes Bytes written since the last collect. Gigabytes (GB)

None

FCP Operation Rate Total number of FCP operations per second. operations/s

None

HTTP Operation Rate Total number of HTTP operations per second. operations/s

None

iSCSI Operation Rate Total number of iSCSI operations per second. operations/s

None

Memory Size Memory size in megabytes. Megabytes (MB)

None

Model Model name of the Node. n/a None

Network Received ByteRate

Bytes received per second. Megabytes persecond(MB/s)

None

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Network Received Bytes Bytes received since the last collect. Gigabytes (GB)

None

Network Sent Byte Rate Bytes sent per second. Megabytes persecond(MB/s)

None

Network Sent Bytes Bytes sent since the last collect. Gigabytes (GB)

None

Network Transfer ByteRate*

Total bytes transferred per second (sent andreceived).


None

Network Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB)

None

NFS Operation Rate Total number of NFS operations per second. operations/s

None

Number of Processors Number of processors in the appliance. n/a None

Operation Rate Total number of operations per second. operations/s

None

Present Indicates whether the device is still present or notsince the last discovery. This parameter is updatedat each discovery.

(0 = No; 1= Yes)

0 = Alarm

Processor Utilization Percentage of utilization of the CPU resource. Percentage (%)

None

Read Operation Rate Number of read operations per second. operations/s

None

Read Response Time Average response time for read operations. milliseconds (ms)

None

Response Time Average response time for all operations. milliseconds (ms)

None

Serial Number System serial number. n/a None

System ID System ID defined by the vendor. n/a None

System Revision Revision ID of the system board. n/a None

Uptime Amount of time the system has been up and running. days None

Vendor Hardware vendor identifier. n/a None

Write Operation Rate Number of write operations per second. operations/s

None

Write Response Time Average response time for write operations. milliseconds (ms)

None

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For detailed information about Baselining and KPI, see Managing Baselines and Key Performance Indicators.

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NVRAMParameters


OperationRate*


ResponseTime*

Average response time for all operations.

Note: This parameter is only available for NetApp Filersoperated in cluster mode.

milliseconds(ms)

Warning >30Alarm ≥100

Transfer ByteRate

Total bytes read and written per second to the NVRAM. Megabytes persecond (MB/s)

None

Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None


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PlexParameters


Status Information Detailed informationabout the plex status.

n/a None

Status* Status of the plex. (0 = OK ; 1 = Degraded2 = Failed)


Synchronized Indicates whether the plexis currently synchronizingor not.

(0 = No ; 1 = Yes) None


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Power SupplyParameters

Display Name Description Unit Default Alert Conditions

Present Indicateswhether thedevice is stillpresent or notsince the lastdiscovery. Thisparameter isupdated at eachdiscovery.

(0 = No; 1 = Yes) 0 = Alarm

Serial Number Power supplyserial number.

n/a None

Status Information Detailedinformationabout the powersupply status.

n/a None

Status* Status of thepower supply.

(0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning2 = Alarm


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ProcessorParameters


FirmwareRelease

Firmware release number. n/a None

PartNumber

Processor's part number. n/a None

Present Indicates whether the device is stillpresent or not since the last discovery.This parameter is updated at eachdiscovery.

(0 = No; 1 = Yes) 0 = Alarm

ProcessorType

Processor's Type. n/a None

ProcessorUtilization*

Percentage of utilization of the CPUresource.

Percentage (%) Warning > 80Alarm > 90

Revision Processor's part number revision. n/a None

SerialNumber

Processor's serial number. n/a None


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QtreeParameters


CIFS Operation Rate* Number of CIFS operations persecond.

operations/s None

NFS Operation Rate* Number of NFS operations persecond.

operations/s None

Operation Rate Total number of operations persecond.

operations/s None

Oplocks Enabled Indicates whether opportunisticlocks are enabled on the qtree ornot.


Other Operation Rate Number of other operations persecond.

operations/s None

Security Style Security style of the qtree. Possiblevalues are "unix", "ntfs", or"mixed".

n/a None

Type Type of the qtree. Possible valuesare "snapvaulted","snapmirrored", "normal", and"readonly".

n/a None


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ShelfParameters


Channel The channel the shelf is attached to. n/a None

Module The shelf module attachment. Possible values are: "a" or "b". n/a None

Present Indicates whether the device is still present or not since the lastdiscovery. This parameter is updated at each discovery.

(0 = No; 1 = Yes) 0 =Alarm

StatusInformation

Detailed information about the shelf status. n/a None

Status* Status of the shelf. (0 = OK; 1 =Degraded; 2 =Failed)

1 =Warning2 =Alarm

Type Type of the shelf module. n/a None

UID Shelf unique identifier that distinguishes it from any other shelfmanufactured.

n/a None


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SIS VolumeParameters


Dense Files Number of dense files in the SIS volume. files None

Last OperationSize

Data size processed in the last SIS operation. Megabytes(MB)

None

Number Of FilesToo Small

Number of files found that are too small to be deduplicated(compressed).

files None

Progression Progress of the SIS process. n/a None

Saved SpacePercentage*

Percent saving because of deduplication (compressed). % None

Schedule Schedule of the SIS process. n/a None

Shared SavedBlocks

Number of blocks saved by sharing in the SIS volume. blocks None

SIS Duration Time since the last SIS operation has begun. seconds None

Space ConditionLimitation Count

Number of times deduplication could not happen because ofout of space condition.

times None

StatusInformation

Detailed information about the SIS volume status. n/a None

Status* Status of the SIS volume. (0 = OK; 1 =Degraded; 2= Failed)

1 =Warning2 =Alarm


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SnapmirrorParameters


Lag Amount of time since the last Snapmirror transfer inseconds.

seconds None

Last Snapshot Base snapshot name. n/a None

Last TransferDuration

Duration of the last Snapmirror transfer in seconds. seconds None

Last TransferType

Last SnapMirror transfer type. n/a None

Last TransferSize

Size of the last Snapmirror transfer. Gigabytes (GB) None

MirrorTimestamp

Indicates the date when the last Snapshot copy wassuccessfully transferred from the source to thedestination.Date format: yyyy-MM-dd HH:mm:ss

n/a None

StatusInformation

Detailed information about the Snapmirror status. n/a None

Status* Status of the Snapmirror. (0 = OK; 1 =Degraded; 2 =Failed)


Transfer ByteRate*

Total bytes read and written per second to theSnapmirror.


None

Transfer Bytes Bytes read and written to the Snapmirror since the lastcollect.

Gigabytes (GB) None


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SnapvaultParameters



Lag Amount of time since the last SnapVault transferin seconds.

seconds None

Last Snapshot Name of the snapshot that the SnapVaultrelationship is based on.

n/a None

Last TransferDuration

Duration of the last vault synchronization. seconds None

Last Transfer Size Size of the transfer for the last vaultsynchronization.

Gigabytes (GB) None

Last TransferType

Last transfer type. n/a None

MirrorTimestamp

Indicates the date when the Snapshot wassuccessfully transferred from the source to thedestination.Date format: yyyy-MM-dd HH:mm:ss

n/a None

StatusInformation

Detailed information about the SnapVault status. n/a None

Status* Status of the Snapvault. (0 = OK; 1 =Degraded; 2 =Failed)


Transfer ByteRate*

Total bytes read and written per second to theSnapvault.


None

Transfer Bytes Bytes read and written to the Snapvault since thelast collect.

Gigabytes (GB) None


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TemperatureParameters


StatusInformation

Detailed information about the temperature status. n/a None

Status Status of the temperature sensor. (0 = OK; 1 =Degraded; 2 =Failed)


TemperatureStatusInformation

Temperature Status details. n/a None

TemperatureStatus*

Status of the temperature sensor according to thetemperature thresholds settings.



Temperature*

Current temperature reading in degrees Celsius. degrees Celsius (°C)

None


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vFilerParameters



CPU Utilization Percentage CPU time used by the vFiler. Percentage(%)

None

IP Address List of IP addresses of the networking resource. n/a None

Name vFiler name. n/a None

Netmask List of netmasks. n/a None

Network ReceivedByte Rate

Bytes received per second over the network. Megabytesper second(MB/s)

None

Network ReceivedBytes

Bytes received since the last collect. Gigabytes(GB)

None

Network Sent ByteRate

Bytes sent per second over the network. Megabytesper second(MB/s)

None

Network Sent Bytes Bytes sent since the last collect. Gigabytes(GB)

None

Network TransferByte Rate

Total bytes transferred per second (sent andreceived) over the network.


None


Bytes transferred since the last collect. Gigabytes(GB)

None

Operation Rate* Total number of operations per second operations/s None

Other OperationRate

Total number of other operations per second. operations/s None

Read Byte Rate Bytes read per second by the vFiler. Megabytesper second(MB/s)

None

Read Bytes Bytes read since the last collect. Gigabytes(GB)

None

Read OperationRate


Status Status of the vFiler. (0 = OK; 1 =Degraded; 2= Failed)


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Status Information Detailed information about the Snapmirror status. n/a None

Transfer Byte Rate Total bytes read and written per second by thevFiler.

MB/s None

Transfer Bytes Read and written bytes to the vFiler since the lastcollect.

Gigabytes(GB)

None

Write Byte Rate Bytes written per second by the vFiler. Megabytesper second(MB/s)

None

Write Bytes Bytes written since the last collect. Gigabytes(GB)

None

Write OperationRate



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VoltageParameters


Status* Status of the voltage sensor. (0 = OK; 1 =Degraded; 2 =Failed)


StatusInformation

Detailed information about the voltage status. n/a None


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VolumeParameters


Available CapacityPercentage

Percentage of capacity not consumedin the volume.

Percentage(%)

None

Available Capacity Total capacity not consumed in thevolume.

Gigabytes(GB)

None

Capacity Total usable capacity (in bytes) ofthe volume, excluding WAFL reserveand volume snapshot reserve.

Gigabytes(GB)

None

CIFS Operation Rate Total number of CIFS operations persecond.

operations/s None

CIFS Read Byte Rate Bytes read per second via CIFS fromthe volume.


None

CIFS Read Bytes Bytes read via CIFS from the volumesince the last collect.

Gigabytes(GB)

None

CIFS Read OperationRate

Number of read operations persecond.

operations/s None

CIFS Read Response Time Average response time for readoperations.

milliseconds(ms)

Warning = 30 to 100Alarm > 100

CIFS Response Time Average response time for all CIFSoperations.

milliseconds(ms)


CIFS Transfer Byte Rate Total bytes read and written persecond via CIFS to the volume.


None

CIFS Transfer Bytes Read and written bytes via CIFS tothe volume since the last collect.

Gigabytes(GB)

None

CIFS Write Byte Rate Bytes written per second via CIFS tothe volume since the last collect.


None

CIFS Write Bytes Bytes written via CIFS to the volumesince the last collect.

Gigabytes(GB)

None

CIFS Write OperationRate

Number of write CIFS operations persecond.

operations/s None

CIFS Write ResponseTime

Average response time for CIFS writeoperations

milliseconds(ms)


Compression Indicates the compression status. (0 = No; 1 =Yes)

None

Consumed CapacityPercentage

Percentage of the capacity that isactually consumed in the volume.

Percentage(%)

None

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Consumed Capacity Number of bytes actually consumedin the volume.

Gigabytes(GB)

None

Containing Aggregate The name of the aggregate in whichthe given flexible volume resides.

n/a None

FCP Operation Rate Total number of FCP operations persecond.

operations/s None

FCP Read Byte Rate Bytes read per second via FCP fromthe volume since the last collect.


None

FCP Read Bytes Bytes read via FCP from the volumesince the last collect.

Gigabytes(GB)

None

FCP Read Operation Rate Number of FCP read operations persecond.

operations/s None

FCP Read Response Time Average response time for FCP readoperations.

milliseconds(ms)


FCP Response Time Average response time for all FCPoperations.

milliseconds(ms)


FCP Transfer Byte Rate Total bytes read and written persecond via FCP to the volume.


None

FCP Transfer Bytes Bytes read and written via FCP to thevolume since the last collect.

Gigabytes(GB)

None

FCP Write Byte Rate Bytes written per second via FCP tothe volume since the last collect.


None

FCP Write Bytes Bytes written via FCP to the volumesince the last collect.

Gigabytes(GB)

None

FCP Write OperationRate

Number of write FCP operations persecond.

operations/s None

FCP Write Response Time Average response time for FCP writeoperations.

milliseconds(ms)


FlexCache Read Byte Rate Bytes read per second from theFlexCache since the last collect.


None

FlexCache Write ByteRate

Bytes written per second to theFlexCache since the last collect.


None

Inodes Used Number of user-visible files (inodes)used. If the volume is restricted oroffline, a value 0 returned.

inodes None

Is Consistent Indicates whether or not there isknown inconsistency in theassociated file system.

(0 = No; 1 =Yes)

None

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Is Snaplock Indicates whether or not this is aSnapLock volume.

(0 = No; 1 =Yes)

None

iSCSI Operation Rate Total number of block protocoloperations per second.

operations/s None

iSCSI Read Byte Rate Bytes read per second via blockprotocol from the volume since thelast collect.


None

iSCSI Read Bytes Bytes read via iSCSI from the volumesince the last collect.

Gigabytes(GB)

None

iSCSI Read OperationRate

Number of block protocol readoperations per second.

operations/s None

iSCSI Read ResponseTime

Average response time for blockprotocol read operations.

milliseconds(ms)


iSCSI Response Time Average response time for all blockprotocol operations.

milliseconds(ms)


iSCSI Transfer Byte Rate Total bytes read and written persecond via iSCSI to the volume.


None

iSCSI Transfer Bytes Bytes read and written via iSCSI tothe volume since the last collect.

Gigabytes(GB)

None

iSCSI Write Byte Rate Bytes written per second via iSCI tothe volume since the last collect.


None

iSCSI Write Bytes Bytes written via iSCSI to the volumesince the last collect.

Gigabytes(GB)

None

iSCSI Write OperationRate

Number of iSCI write operations persecond.

operations/s None

iSCSI Write ResponseTime

Average response time for iSCI writeoperations.

milliseconds(ms)


Maximum Inode Count Maximum number of user-visiblefiles (inodes).

inodes None

Mirror Status Volume's mirror status. (0 = OK; 1 =Degraded; 2 =Failed)


NFS Operation Rate Total number of NFS operations persecond.

operations/s None

NFS Read Byte Rate Bytes read per second via NFS fromthe volume since the last collect.


None

NFS Read Bytes Bytes read via NFS from the volumesince the last collect.

Gigabytes(GB)

None

NFS Read Operation Rate Number of NFS read operations persecond.

operations/s None

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NFS Read Response Time Average response time for NFS readoperations.

milliseconds(ms)


NFS Response Time Average response time for all NFSoperations.

milliseconds(ms)


NFS Transfer Byte Rate Total bytes read and written persecond via NFS to the volume.


None

NFS Transfer Bytes Read and written bytes via NFS to thevolume since the last collect.

Gigabytes(GB)

None

NFS Write Byte Rate Bytes written per second via NFS tothe volume since the last collect.


None

NFS Write Bytes Bytes written via NFS to the volumesince the last collect.

Gigabytes(GB)

None

NFS Write OperationRate

Number of write NFS operations persecond.

operations/s None

NFS Write Response Time Average response time for NFS writeoperations.

milliseconds(ms)


Operation Rate Total number of operations persecond.

operations/s None

Owning vFiler Name of the vFiler which owns thisvolume.

n/a None

Quota Status Quota state and percent initialized.100% means that quotas are on, 0%means quotas are off, and anywherein between means that quotas areinitializing.

n/a None

Read Byte Rate Bytes read per second from thevolume since the last collect.


None

Read Bytes Bytes read from the volume since thelast collect.

Gigabytes(GB)

None

Read Operation Rate Number of read operations persecond.

operations/s None

Read Response Time Average response time for readoperations.

milliseconds(ms)


Response Time* Average response time for alloperations.

milliseconds(ms)


SAN Operation Rate Total number of SAN operations persecond

operations/s None

SAN Read Byte Rate Bytes read per second from the SANsince the last collect.


None

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SAN Read Bytes Bytes read via SAN from the volumesince the last collect.

Gigabytes(GB)

None

SAN Read Operation Rate Number of SAN read operations persecond.

operations/s None

SAN Read Response Time Average response time for SAN readoperations.

milliseconds(ms)


SAN Response Time Average response time for all SANoperations.

milliseconds(ms)


SAN Transfer Byte Rate Total bytes read and written persecond via SAN to the volume.


None

SAN Transfer Bytes Read and written bytes via SAN to thevolume since the last collect.

Gigabytes(GB)

None

SAN Write Byte Rate Bytes written per second via SAN tothe volume since the last collect.


None

SAN Write Bytes Bytes written via SAN to the volumesince the last collect.

Gigabytes(GB)

None

SAN Write OperationRate

Number of SAN write operations persecond.

operations/s None

SAN Write ResponseTime

Average response time for SAN writeoperations.

milliseconds(ms)


Size Total size of the volume includingSnapshot reserve.

n/a None

Snapshot ReservedCapacity Percentage

Percentage of disk space that hasbeen set aside as reserved forsnapshot usage.

Percentage(%)

None

Status Information Detailed information about thevolume status.

n/a None

Status Status of the volume. (0 = OK; 1 =Degraded; 2 =Failed)


Transfer Byte Rate* Total bytes read and written persecond to the volume.


None

Transfer Bytes Read and written bytes to the volumesince the last collect.

Gigabytes(GB)

None

Type The type of the volume. Possiblevalues are "Flexible" or"Traditional".

n/a None

Used Inodes Percentage Percentage of user-visible files(inodes) used.

Percentage(%)

None

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UUID Universal unique identifier (UUID)for the volume.

n/a None

Write Byte Rate Bytes written per second to thevolume since the last collect.


None

Write Bytes Bytes written to the volume since thelast collect.

Gigabytes(GB)

None

Write Operation Rate Number of write operations persecond.

operations/s None

Write Response Time Average response time for writeoperations.

milliseconds(ms)



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vServerParameters



AllowedProtocols

Allowed protocols for the currentvServer.

n/a None

DisallowedProtocols

Disallowed protocols for thecurrent vServer.

n/a None

StatusInformation

Detailed information about theVirtual Server status.

n/a None

Status* Status of the vServer. (0 = OK; 1 = Degraded; 2 = Failed) 1 =Warning2 = Alarm


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Special Note on ApplicationCollection StatusThis Boolean parameter shows the status of the application and its ability to collect data. A valueof False means that the RSM cannot communicate with or collect information for the applicationclass on the element.

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Index

- A -Abnormalities 39

Action

Configure 24

Detection 43, 46, 47

Inventory 50

Report 48

Verification 51Adapter

Add 32

Create 32Alarm 52

Alert conditions 52

Application Classes 31

Add 20, 24

Aggregate 46, 60

CIFS 62

Cluster 63

Controller 65

Delete 27

Disk 68

Ethernet Port 70

Fan 72

FC Port 73

Filer 75

Host Adapter 77

ISCSI 79

ISCSI Port 80

LUN 81

NDMP 83

NFS 84

Node 85

NVRAM 88

Plex 89

Power Supply 90

Processor 91

Qtree 92

Remove 28

Shelf 93

SIS Volume 94

Snapmirror 95

Snapvault 96

Temperature 97

vFiler 98

Voltage 100

Volume 46, 47, 101

vServer 107

- B -Baselines

BMC ProactiveNet Performance Management 39

Generation 39

Manage 39

Requirements 39BMC

ProactiveNet Performance Management 32BMC ProactiveNet Performance Management

Abnormalities 39

Baselines 39

Key Performance Indicators 39

KPI 39

- C -Category 20

Changes and Improvements 7

Chart

Customize 46, 51Collection Status 63, 75

Collection Status Information 63, 75

Connectivity

Issues 58Credentials 24

- D -Data

Received 55

Transmitted 55Debug Mode

Enable 56

List 56Devices

Controller 43

Processor 43Disable

LUNs Monitoring 56

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Disable

Volumes Monitoring 56

- E -Element Profiles

Properties 20Ethernet/Fiber Port

Report 45

Traffic 45

- F -Files

.par 18Fixed Issues 7

- G -Generate

Baselines 39Getting Started 14

- H -How it works 16

- I -Install / Un-install 24

Add 20

BMC Performance Manager for NetApp Filers 18, 20

Delete 27, 28

Introduction 18

Remove 27, 28

Upload 18Integration Service Agent 32

Introduction 42

Issues

Aggregate Space Utilization 48

Bottleneck 43, 47

Connectivity 58

Full File Systems 47

Inode Shortages 46

LUN activity 51

Overload 43

Troubleshooting 58

Unused LUN 50

- K -Key Performance Indicators


Manage 39KPI


Manage 39

- L -LUNs 51

Disable Monitoring 56

- M -Manage

Baselines 39

Key Performance Indicators 39

KPI 39Monitor Type 32

- N -NetApp Filers Express Level 16

- O -Operating Systems

Linux 16

UNIX 16

Windows 16Overview 9

- P -Package 16

Parameters

Active Processors 65, 85

Administrative Status 62

Administrative Status Information 62

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Parameters

Aggregate 68

Aggregates 48

Allowed Protocols 107

Application Collection Status 108

Authentication Type 62

Available Capac 101

Available Capacity 47, 60

Available Capacity Percentage 47, 48, 60,101

Bandwidth 77

Bandwidth Utilization 73

Bay 68

Block Size 81

Capacity 60, 68, 101

Channel 93

Checksum Enabled 60

CIFS Operation Rate 63, 65, 75, 85, 92,101

CIFS Read Byte Rate 101

CIFS Read Bytes 101

CIFS Read Operation Rate 101

CIFS Read Response Time 101

CIFS Response Time 101

CIFS Transfer Byte Rate 101

CIFS Transfer Bytes 101

CIFS Write Byte Rate 101

CIFS Write Bytes 101

CIFS Write Operation Rate 101

CIFS Write Response Time 101

Collisions Packet Rate 70

Compression 101

Configured Speed 73

Connected Initiators Count 73

Consumed Capacity 60, 81, 101

Consumed Capacity Percentage 60, 101

Containing Aggregate 101

CPU Utilization 98

CRC Error Rate 73

Dense Files 94

Disallowed Protocols 107

Discarded Frame Rate 73

Disk Count 60

Disk Read Byte Rate 65, 85

Disk Read Bytes 65, 85

Disk Transfer Byte Rate 63, 65, 75, 85

Disk Transfer Bytes 63, 65, 75, 85

Disk Write Byte Rate 65, 85

Disk Write Bytes 65, 85

Enabled 77, 79, 84

Error Percentage 79

Established Connection 73

FCP Operation Rate 63, 65, 75, 85, 101

FCP Protocol Error Rate 73

FCP Read Byte Rate 101

FCP Read Bytes 101

FCP Read Operation Rate 101

FCP Read Response Time 101

FCP Response Time 101

FCP Transfer Byte Rate 101

FCP Transfer Bytes 101

FCP Write Byte Rate 101

FCP Write Bytes 101

FCP Write Operation Rate 101

FCP Write Response Time 101

File System 48

Firmware Release 91

Firmware Revision 73, 77

Flex Cache Read Byte Rate 101

Flex Cache Write Byte Rate 101

FQDN 63, 75

Hardware Description 73

Hardware Revision 77

Host Address 65

Host ID 65

Hostname 65

HTTP Operation Rate 63, 65, 75, 85

Inactive Licenses 63, 75

Inbound Bandwidth Utilization 73

Initiator Groups 81

Inodes Used 101

IP Address 98

IP Addresses 80

Is Consistent 101

Is Snaplock 101

iSCSI Operation Rate 63, 65, 75, 85, 101

iSCSI Read Byte Rate 101

iSCSI Read Bytes 101

iSCSI Read Operation Rate 101

iSCSI Read Response Time 101

iSCSI Response Time 101

iSCSI Transfer Byte Rate 101

iSCSI Transfer Bytes 101

iSCSI Write Bytes 101

iSCSI Write Operation Rate 101

iSCSI Write Response Time 101

Lag 95, 96

Last Operation Size 94

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Parameters

Last Snapshot 95, 96

Last Transfer Duration 95, 96

Last Transfer Size 95, 96

Last Transfer Type 95, 96

Link Speed 73

Link Status 70, 73

LUNs 50

Mapped 50, 81

Maximum Inode Count 101

Memory Size 65, 85

Mirror Status 60, 101

Mirror Timestamp 95, 96

MirrorStatus 101

Model 65, 68, 77, 85

Module 93

Multi Protocol Type 81

Multicast Received Packet Rate 70

Multicast Sent Packet Rate 70

Multicast Transfer Packet Rate 70

Name 98

Netmask 98

Network Received Byte Rate 85, 98

Network Received Bytes 65, 85, 98

Network Sent Byte Rate 65, 85, 98

Network Sent Bytes 65, 85, 98

Network Transfer Byte Rate 63, 65, 75, 85,98

Network Transfer Bytes 63, 65, 75, 85, 98

NFS Operation Rate 63, 65, 75, 85, 92, 101

NFS Read Byte Rate 101

NFS Read Bytes 101

NFS Read Operation Rate 101

NFS Read Response Time 101

NFS Response Time 101

NFS Transfer Byte Rate 101

NFS Transfer Bytes 101

NFS Write Byte Rate 101

NFS Write Bytes 101

NFS Write Operation Rate 101

NFS Write Response Time 101

Node Name 70

Number Of Files Too Small 94

Number of Processors 65, 85

Online 81

Opened Sessions 83

Operation Rate 60, 62, 63, 65, 68, 73, 75,77, 79, 80, 81, 84, 85, 88, 92, 98, 101

Oplocks Enabled 92

Other Operation Rate 73, 81, 92, 98

Outbound Bandwidth Utilization 73

Owning vFiler 101

Packet Size 73

Parent Host 60

Part Number 91

Partner System Name 65

Physical Size 68

Plex 68

Pool 68

Port 68

Port Address 73

Port Count 63, 75

Portal Group IDs 80

Ports 80

Power Consumption 63, 75

Present 65, 68, 70, 72, 73, 77, 85, 90, 91,93

Processor Type 91

Processor Utilization 43, 65, 85, 91

Progression 94

Quota Status 101

RAID Group 68

RAID Size 60

RAID State 68

RAID Type 68

Read Byte Rate 51, 77, 79, 81, 98, 101

Read Bytes 77, 79, 81, 98, 101

Read Only 81

Read Operation Rate 60, 62, 65, 68, 73,77, 79, 80, 81, 84, 85, 101

Read Response Time 62, 65, 68, 79, 80,84, 85, 101

Received Byte Rate 70, 73

Received Bytes 70, 73

Received Error Rate 70

Received Packet Dropped Rate 70

Received Packet Rate 70

Redundant 77

Response Time 62, 65, 68, 79, 80, 81, 84,85, 88, 101

Revision 73, 91

SAN Operation Rate 101

SAN Read Byte Rate 101

SAN Read Bytes 101

SAN Read Operation Rate 101

SAN Read Response Time 101

SAN Response Time 101

SAN Transfer Byte Rate 101

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Parameters

SAN Transfer Bytes 101

SAN Write Byte Rate 101

SAN Write Bytes 101

SAN Write Operation Rate 101

SAN Write Response Time 101

Saved Space Percentage 94

Schedule 94

SCSI Write Byte Rate 101

Security Style 62, 92

Sent Byte Rate 70, 73

Sent Bytes 70, 73

Sent Error Rate 70

Sent Packet Rate 70

Serial Number 65, 68, 81, 85, 90, 91

Shared Saved Blocks 94

Shelf 68

SIS Duration 94

Size 81, 101

Snaplock 60

Snapshot Reserved Capacity Percentage 101

Space Condition Limitation Count 94

Space Reservation Status 60, 81

Spare Disk Count 63, 75

Speed 68, 72

Speed Capabilities 73

StandBy 73

Status 52, 60, 62, 68, 72, 73, 80, 89, 90,93, 94, 95, 96, 97, 98, 100, 101, 107

Status Information 60, 62, 68, 72, 73, 80,89, 90, 93, 94, 95, 96, 97, 98, 100, 101, 107

Synchronized 89

System ID 85

System Revision 65, 85

Temperature 97

Temperature Status 97

Temperature Status Information 97

Time Since Last Activity 81

Total Files 60

Transfer Byte Rate 70, 73, 77, 79, 81, 88,95, 96, 98, 101

Transfer Bytes 70, 73, 77, 79, 81, 88, 95,96, 98, 101

Transfer Error Rate 70

Transfer Packet Rate 70

Type 60, 68, 73, 77, 92, 93, 101

UID 93

Uptime 85

Used 77

Used Files 60

Used Inodes Percentage 46, 101

UUID 101

Vendor 65, 68, 85

Volume Count 60

Write Byte Rate 51, 77, 79, 81, 101

Write Bytes 77, 79, 81, 98, 101

Write Operation Rate 60, 62, 65, 68, 73,77, 79, 80, 81, 84, 85, 98, 101

Write Response Time 62, 65, 68, 79, 80,84, 85, 101

WWN 77

WWNN 73

WWPN 73Performance

Degradation 47

Degradations 43Performance Manager 9, 18

Platforms 12

Windows 14Portal level 16

Properties

Collection interval 20

Credentials 20

Debug Mode 20

Disable LUNs Monitoring 20

Disable Volumes Monitoring 20

Element 24

Hostname 20

IP Address 20

Missing Device Detection 20

Partner Hostname 20

Port 20

Transport Protocol 20

- R -Reference Guide

Introduction 60Release Notes 7

Remote Service Monitor 14

Reporting 55

Ethernet/Fiber Port Traffic 45Requirements 14

RSM 14

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- S -Storage 20

Support

Debug Mode 56

- T -Threshold 20, 24, 43

Edit 52

Setting 52Troubleshooting

Connectivity Issues 58

- V -Volumes

Disable Monitoring 56

- W -Warning 52

What's new 7

About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software, providescomprehensive multi-platform monitoring solutions that enable management of thehardware and software aspects of all servers and SANs and covering up to 100 % ofcustom applications within the BMC ProactiveNet Performance Managementenvironment. Sentry Software also develops adapters for BMC Atrium Orchestrator thatenables IT administrators to automate the execution of common requests and tasks thatoccur in the daily course of IT operations. Combined with BMC’s servers and networkautomation tools, the adapters allow IT administrators to implement provisioning anddecommissioning workflows that cover all layers of their IT infrastructure. Finally, SentrySoftware designs connectors that bring storage capacity metrics into BMC TrueSightCapacity Optimization to ensure IT administrators that their storage infrastructure isproperly sized for their current and future needs.

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BPM Performance Manager Express for NetApp Filers v4.1€¦ · · 2015-02-16Installing BMC...

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