C A S E S T U D Y

Boston Red Sox

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Boston Red Sox Improve Engagement & Connect Employees with Innovative Digital Workplace

The Boston Red Sox organization faced challenges effectively communicating with a diverse and frequently mobile staff and requirements to support a growing workforce. The club needed an effective way to communicate and share information with both seasonal and non-seasonal employees.

With 350 year-round employees and over 1,000 day-of-game staff members, the Boston Red Sox were searching for a solution that would provide all employees with a connected digital workplace that could improve employee communications and collaboration.

Leveraging Akumina’s digital workplace platform on top of Office 365 and Azure, the Boston Red Sox launched Home Plate, a digital employee hub, for every staff member to access from full-time employees to mobile day-of-game staff working the ball game. Home Plate is mobile-friendly and features an intuitive user experience for accessing game-related details, launching key applications, and allowing employees to stay informed with communication on every day updates, all within a secure environment.

The Boston Red Sox have continued to see adoption increase throughout the season. Their digital workplace solution reinforces their company’s cultural goals to connect and inform all employees so they can provide the highest level of service to their fans. The digital workplace has continued to evolve as the organization changes and has proven to enhance employee productivity.

“For an organization like the Boston Red Sox, being able to better collaborate and inform our disparate team members about all aspects of our operation is critical. Akumina’s platform allows us to better engage with our team, provide a central portal for accessing key employee systems, and streamline year-round operation.” Brian Shield, Chief Information Officer, Boston Red Sox

L O V E T H E W A Y Y O U W O R KS A L E S @ A K U M I N A . C O M • 6 0 3 . 9 4 3 . 7 1 0 9 • W W W . A K U M I N A . C O M

Interested in learning more? Contact us to schedule a demo.

• Mobile-first design

• API-enabled MLB streaming of updates for all games

• Easy-to-use content management capabilities facilitate input of data across the organization

• Details for all daily communications and news impacting fans and employees

• Calendar of all games, on-field events, and corporate functions

• Access to internal and external applications

• Culture section with access to the organization’s commitments and core values, culture club, and more

• Employee directory and key department pages

• A knowledge-based chat box designed to answer common fan-based questions

• API-enabled Ticketing shortcut for access to ticket information on upcoming games

• Fenway Archives where employees can access moments in Red Sox history, employee spotlights, memorabilia, and blogs articles

• Popular photos from the photography team

• Video content including town halls, special events, and homestand highlights

Home Plate Features

L O V E T H E W A Y Y O U W O R KS A L E S @ A K U M I N A . C O M • 6 0 3 . 9 4 3 . 7 1 0 9 • W W W . A K U M I N A . C O M

Interested in learning more? Contact us to schedule a demo.

About Akumina

Akumina is the modern intranet platform that empowers global enterprises to quickly create personalized digital experiences that help every employee in every role work smarter, not harder. By offering a customizable, brandable and multilingual platform that seamlessly integrates with leading enterprise cloud applications, Akumina delivers a contextual, collaborative and engaging workplace experience to every user on any device. Akumina’s customers include Whole Foods Market, GlaxoSmithKline, Vodafone, the Boston Red Sox and the United States Department of Defense. To learn more visit www.akumina.com or follow us on LinkedIn, Facebook and Twitter.