Bosch Rexroth · Several areas are available for hosting and training with dedicated meeting rooms...
Transcript of Bosch Rexroth · Several areas are available for hosting and training with dedicated meeting rooms...
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
Table of Contents 1. Facility 3
1.1 Name .......................................................................................................... 3
1.2 Address ....................................................................................................... 3
1.3 Climate ........................................................................................................ 3
1.4 Organizational Chart ................................................................................... 4
2. Activities 5
2.1 Sales/Engineering ....................................................................................... 5
2.2 Spare Parts ................................................................................................. 5
2.3 Internal Service ........................................................................................... 5
2.4 LHD (Large Hydraulic Drives) Service ........................................................ 6
2.5 LHC (Large Hydraulic Cylinders) Service ................................................... 6
2.6 LHE (Large Hydraulic Excavators) Component Service ............................. 6
2.7 External/Field Service ................................................................................. 7
2.8 Tubing ......................................................................................................... 7
2.9 Stocking ...................................................................................................... 7
2.10 Power Units ................................................................................................ 8
3. Capabilities ................................................................................................................... 9
3.1 Staff ............................................................................................................ 9
3.2 Quality ......................................................................................................... 9
3.3 HSE ............................................................................................................ 9
3.4 Logistics .................................................................................................... 10
3.5 Lifting Capacity ......................................................................................... 10
3.6 Painting ..................................................................................................... 10
3.7 General Machining .................................................................................... 10
3.8 Hosting & Training .................................................................................... 10
3.9 Storage/Floor Space ................................................................................. 11
4. Photos 12
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
1. Facility
1.1 Name
Sydney (DCAU/SYD)
1.2 Address
Bosch Rexroth Pty Ltd 3 Valediction Road King’s Park NSW Australia 2148 Phone: +61 (0)2 9831 7788
Distance from Airports
Domestic 44 min / 50.2 km International 48 min / 54.6km
1.3 Climate
Average Winter Temp: 13°C Average Summer Temp: 28°C
Average Humidity: 45 - 62%
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
1.4 Organizational Chart
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
2. Activities
2.1 Sales/Engineering
DCAU/SYD has a dedicated team of Sales Engineers designing and selling systems, power units and hydraulic components to the regions OEM’s, End Users and Distribution network.
Power units, systems and manifolds are manufactured and supplied out of the Engineering Department located in the Sydney Head Office.
A wide range of industrial and mobile applications exist in the region with a fair proportion employing electronic control.
Example Applications: Ship-Loaders, Stackers, Bucket Wheel Reclaimers, Feeders, Presses, Drills (above and underground), Underground Miners, Train Load-Outs, Indexers, Belt Tensioning, Reel Drives, Transit Mixers, Garbage Trucks, Sugar Mill Drives…………
2.2 Spare Parts
A full time spare parts team is available to assist with spare part enquiries for all of the Bosch Rexroth product range.
2.3 Internal Service
A team of dedicated factory trained Service Technicians are on site to facilitate repairs to Bosch Rexroth products.
The DCAU/SYD Internal Service Department is a registered Bosch Rexroth Advanced Service Centre for the repair of Bosch Rexroth pumps, motors, mobile valves, industrial valves, cylinders, gear boxes, ECS Actuators. Test facilities include:
• 2 x 110KW test benches are installed with variable speed drive to test both open and closed loop pumps and motors.
• 1 x 110KW test bench is installed for testing valves and cylinders.
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
2.4 LHD (Large Hydraulic Drives) Service
A dedicated team of factory trained Service Technicians headed up by the Internal Service Manager are on site to facilitate repairs and conversions to the motors and pumps within this product group, repairing large Hägglunds drive motors up to 6000Nm/bar.
Test bench of 400kW are installed in the Sydney Head Office that can be accessed when required.
2.5 LHC (Large Hydraulic Cylinders) Service
DCAU/SYD is equipped to repair and test the LHC (Large Hydraulic Cylinders) from our factories in Boxtel, Netherlands and Lohr, Germany that are installed on equipment in applications such as Ship-Loaders, Stacker/ Reclaimers, Dredges and other large machines in the mining and marine industry.
A dedicated team of factory trained service technicians headed up by the Internal Service Manager are on site to facilitate the repairs.
2.6 LHE (Large Hydraulic Excavators) Component Service
Bosch Rexroth Hydraulic and Gear components are present on most large Hydraulic Excavators.
DCAU/SYD is equipped to repair and test the Bosch Rexroth Pumps, Motors, Valves, Swing Drive Gearboxes, Travel Drive Gearboxes and Engine Splitter Gearboxes.
Reman and Service Exchange (selected components only) for fast turnaround, genuine parts are always used
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
2.7 External/Field Service
A dedicated team of Field Service Technicians operate throughout the region to install and commission our power units and systems that we manufacture and perform scheduled preventative maintenance for the ongoing life of the systems.
The field service department offers a 24/7 breakdown service. Technicians are available for local and overseas assignments.
Our fleet of service vehicles, some with 4WD capacity, are all equipped with electronic data logging equipment to service both metropolitan and remote locations.
2.8 Tubing
The Sydney facility is equipment with a dedicated Project Manager and are able to offer in house design, manufacture supply and installation of non-welded tubing systems from 6mm to 130mm OD to 420 bar operating pressure.
Large tube projects with hydraulic oil, gear oil, water and other mediums can be handled by this department. An onsite design draftsman producing 3D models, estimator and production team work together to create a kit that is shipped to site for easy installation.
2.9 Stocking
DCAU has a national centralized warehouse located within the Sydney Head Office facility. Emergency spare parts are kept in Perth, with freighting options for overnight air freight from Sydney and in most cases express road freight is an acceptable solution. Perth maintain generalized stocking of emergency type products, this includes tank and system accessories, consumables and valving to suit a large range of products.
Also, a variety of Service exchange components for axial position pumps and motors are offered, we can also offer tailored packages for SX components will guarantee usage.
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
2.10 Power Units
DCAU can provide power units provide low operating costs and a minimal CO2 footprint thanks to the highest energy efficiency. At the same time, we systematically reduce noise emission and make sure that your system complies with all safety standards. We utilize the advantages of the largest hydraulics construction kit in the world and mainly use standard components from series production. Bosch Rexroth hydraulic power units always offer the perfect combination of power in line with demand and the lowest energy consumption.
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
3. Capabilities
3.1 Staff
Sales Staff : 8 Spare Parts Staff: 3 Internal Service Staff: 11 Field Service Staff: 8 Logistics / Stores: 5 Engineering: 10 Production: 15 Administration Staff: 12
Total: 82
3.2 Quality
Certified to “ISO 9001”
Certified Bosch Rexroth Service Centre of Competence “Advanced” – All Products “Competency” - LHD “Competency” - ECS
3.3 HSE
DCAU/SYD has a HSE policy in place that is relevant to Australian and Bosch Standards.
In Progress
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
3.4 Logistics
The Port of Sydney is a major International shipping terminal with state of the art loading and unloading facilities. Renowned for fast turnaround, it is located only 42 km away and connected by arterial roads to the Sydney facility.
3.5 Lifting Capacity
2 x 3 Tonne Overhead Gantry Crane 1 x 1 Tonne 320° Overhead Gantry Crane 6 x 500 kg Overhead Gantry Crane 3 x 500 kg 320° Jib Crane 2 x 250 kg 320° Jib Crane 4 x 2 Tonne Forklift
3.6 Painting
160 m3 ventilated retractable painting booth capable of painting two pack epoxy coatings.
3.7 General Machining
A limited capacity exists for machining, generally we rely on our sub suppliers that are located conveniently and have specialist tooling for this requirement. A small turning lathe, surface grinder and gas cutting equipment are located in the dirty room facility for our limited requirement.
3.8 Hosting & Training
Several areas are available for hosting and training with dedicated meeting rooms to suit varying number of participates with nearby catering outlets for refreshments during the events. Projector and a large flat screens TV’s are available for video and audio presentations.
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
3.9 Storage/Floor Space
Land Area: 5,457m² Offices & amenities: 113m² Factory: 800m²
Roller doors
6 doors: 5 m wide x 5m high 1 door: 7 m wide x 5m high
The facility has a flexible floor space with door entrances located across the rear of the building to take advantage of an undercover outdoor set down and storage area.
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
4. Photos
4.1: Street Front
4.2: Driveway & Customer Service Entry
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
4.3: Reception
4.4: Sales Office
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
4.5: Internal Service Assembly Area (Clean)
4.6: Internal Service Stripping Area
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
4.7: Electrical Parts Storage
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
4.8: External Service
4.9: LHD Large Hydraulic Drives Service & Repair (Hägglunds Drives)
4.10: LHC Large Hydraulic Cylinder Service & Repair
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
4.11: Linear Section
4.12: Unit Exchange
DCAU/SYD Sales & Service Facility Overview
This document is for general information only and is not a controlled
document.
Bosch Rexroth Pty Ltd Australia
Author : L. Smithers Date : Jan 2018
4.13: Service Vehicles
4.14: Delivery vehicle
Australia Bosch Rexroth Pty Ltd 3 Valediction Road Kings Park Sydney NSW 2148 Australia
Tel: +61 (0)2 9831 7788 Fax: +61 (0)2 9831 5553 1800 REXROTH
New Zealand Bosch Rexroth Limited 6 Echelon Place East Tamaki Auckland 2013 New Zealand
Tel: +64 (0) 9274 4172 Fax: +64 (0) 9274 6477
Bosch Rexroth Pty Ltd 104 Bluestone Circuit Seventeen Mile Rocks Brisbane QLD 4073 Australia
Tel: +61 (0)7 3279 6122 Fax: +61 (0)7 3279 6255
Bosch Rexroth Pty Ltd 7 Endeavour Way Braeside Melbourne VIC 3195 Australia
Tel: +61 (0)3 9580 3933 Fax: +61(0)3 9580 1733
Bosch Rexroth Pty Ltd Christchurch New Zealand
Tel: +64 (0) 3365 9591 Fax: +64 (0) 3365 9592
Bosch Rexroth Pty Ltd 23 Naweena Road Regency Park Adelaide SA 5010 Australia
Tel: +61 (0)8 8243 7400 Fax: +61 (0)8 8347 1790
Bosch Rexroth Pty Ltd 585 Marshall Road Malaga Perth WA 6090 Australia
Tel: +61(0)8 6246 7300 Fax: +61(0)8 9249 4745
Bosch Rexroth Pty Ltd 10 Pennant Street Cardiff Newcastle NSW 2285 Australia
Tel: +61 (0)2 4954 9811 Fax: +61 (0)2 4954 9822
Bosch Rexroth Pty Ltd 2/31 Iridium Drive Paget Mackay QLD 4740 Australia
Tel: +61 (0)7 4998 5685 Fax: +61 (0)7 4998 5746
Bosch Rexroth Pty Ltd 5A Sherlock Way D a v e n p o r t Bunbury WA 6230 Australia
Tel: +61 (0)8 6246 7330 Fax: +61 (0)8 9725 7085
Bosch Rexroth Pty Ltd 9 Oxide Way Wedgefield Port Hedland WA 6721 Australia
Tel: +61 (0)8 9172 5111 Fax: +61 (0)8 9172 5211
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