Boomi, A Dell Technologies Business, Accessibility ... · EN 301 549 Accessibility requirements...

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__________________________________ “Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI) Page 1 of 34 Boomi, A Dell Technologies Business, Accessibility Conformance Report International Edition VPAT ® Version 2.3 (Revised) – April 2019 Name of Product/Version: Boomi Integration Product Description: Boomi Integration provides tools for accessing the different phases of the integration lifecycle — building, deploying, and managing processes and their dependent components. Report Date: December 2019 Contact Information: [email protected] Evaluation Methods Used: Testing Boomi Integration involved a combination of manual and functional testing on desktop and mobile platforms. Level Access (Level) comprehensively tested a selection of pages representative of Boomi Integration using, among other methodology, the screen reader JAWS 2019, exclusive use of the keyboard, and manual inspection of code. Level also functionally tested a typical user flow with the JAWS 2019 screen reader. Applicable Standards/Guidelines

Transcript of Boomi, A Dell Technologies Business, Accessibility ... · EN 301 549 Accessibility requirements...

__________________________________ “Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI) Page 1 of 34

Boomi, A Dell Technologies Business, Accessibility Conformance Report International Edition VPAT® Version 2.3 (Revised) – April 2019

Name of Product/Version: Boomi Integration

Product Description: Boomi Integration provides tools for accessing the different phases of the integration lifecycle — building, deploying, and managing processes and their dependent components.

Report Date: December 2019

Contact Information: [email protected]

Evaluation Methods Used: Testing Boomi Integration involved a combination of manual and functional testing on desktop and mobile platforms. Level Access (Level) comprehensively tested a selection of pages representative of Boomi Integration using, among other methodology, the screen reader JAWS 2019, exclusive use of the keyboard, and manual inspection of code. Level also functionally tested a typical user flow with the JAWS 2019 screen reader.

Applicable Standards/Guidelines

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This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report Web Content Accessibility Guidelines 2.0 Level A (Yes)

Level AA (Yes) Level AAA (No)

Web Content Accessibility Guidelines 2.1 Level A (Yes) Level AA (Yes) Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes)

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08)

(Yes)

Terms The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.

• Partially Supports: Some functionality of the product does not meet the criterion. • Does Not Support: The majority of product functionality does not meet the criterion. • Not Applicable: The criterion is not relevant to the product. • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report Tables 1 and 2 also document conformance with:

• EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation

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• Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

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Table 1: Success Criteria, Level A Notes:

Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria

• 9.1.1.1 (Web) • 10.1.1.1 (Non-web document) • 11.1.1.1.1 (Open Functionality Software) • 11.1.1.1.2 (Closed Functionality Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: Some non-text content that is presented to the user has a text alternative that serves the equivalent purpose. However, a rating of Partially Supports has been given for the following reasons:

• Most flydown menus do not provide the appropriate state to indicate to assistive technology that these are controls that expand and collapse content.

• Most custom controls or non-text controls do not provide textual name, state, and role information to assistive technology.

• Most accordions do not provide any textual state or role information to assistive technology.

• Maps and Canvases have associations that are not always indicated to screen reader users.

• Sort table header buttons do not provide any textual state or role information to assistive technology.

• In some cases, image buttons do not have an alternative text rendered to screen reader users.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria

• 9.1.2.1 (Web) • 10.1.2.1 (Non-web document) • 11.1.2.1.1 (Open Functionality Software) • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software) • 11.8.2 (Authoring Tool)

Web: Supports Web: The product does not have pre-recorded audio-only or pre-recorded video-only content.

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Criteria Conformance Level Remarks and Explanations • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

1.2.2 Captions (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria

• 9.1.2.2 (Web) • 10.1.2.2 (Non-web document) • 11.1.2.2 (Open Functionality Software) • 11.1.2.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: The product does not have pre-recorded audio-only or pre-recorded video-only content.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria

• 9.1.2.3 (Web) • 10.1.2.3 (Non-web document) • 11.1.2.3.1 (Open Functionality Software) • 11.1.2.3.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: The product allows the use of audio descriptions in synchronized media.

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Criteria Conformance Level Remarks and Explanations

1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria

• 9.1.3.1 (Web) • 10.1.3.1 (Non-web document) • 11.1.3.1.1 (Open Functionality Software) • 11.1.3.1.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: Information, structure, and relationships conveyed through presentation can sometimes be programmatically determined or available in text. A rating of Partially Supports has been given for the following reasons:

• Some text appears as headings but are not announced to screen reader users as heading.

• Some groups of links are not grouped together. • A few form fields do not have valid accessible

labels and rely on placeholder text. • Assistive technology users may have difficulty

associating data table cells with their respective headers.

• In most cases, dialogs do not take focus. • Often, dialogs do not have their boundaries

designated. 1.3.2 Meaningful Sequence (Level A)

Also applies to: EN 301 549 Criteria

• 9.1.3.2 (Web) • 10.1.3.2 (Non-web document) • 11.1.3.2.1 (Open Functionality Software) • 11.1.3.2.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports with Exceptions

Web: When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined, in most cases. However, a rating of Supports with Exceptions has been given for the following reasons:

• In certain cases, when menus are activated, the keyboard focus does not move directly to the menu.

• When non-modal dialogs appear, the keyboard focus does not move automatically to an element within the dialog.

1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria

Web: Supports Web: Instructions provided for understanding and operating content do not rely solely on sensory

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Criteria Conformance Level Remarks and Explanations • 9.1.3.3 (Web) • 10.1.3.3 (Non-web document) • 11.1.3.3 (Open Functionality Software) • 11.1.3.3 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

characteristics of components, such as size, visual location, orientation, or sound.:

1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria

• 9.1.4.1 (Web) • 10.1.4.1 (Non-web document) • 11.1.4.1 (Open Functionality Software) • 11.1.4.1 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: Color is not used as the only visual means of indicating action, prompting a response, or distinguishing a visual element for much of the product. However, a rating of Partially Supports has been given for the following reasons:

• In some cases, color is used as the sole method of indicating selection.

• Page tabs do not provide state and role information.

1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria

• 9.1.4.2 (Web) • 10.1.4.2 (Non-web document) • 11.1.4.2 (Open Functionality Software) • 11.1.4.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs)

Web: Supports

Web: Audio content on web pages does not play automatically, a mechanism is available to pause or stop audio, and a mechanism is available to control audio volume independently from the overall system volume level.

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Criteria Conformance Level Remarks and Explanations • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria

• 9.2.1.1 (Web) • 10.2.1.1 (Non-web document) • 11.2.1.1.1 (Open Functionality Software) • 11.2.1.1.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: Much of the content within the product is operable through a keyboard interface without requiring specific timings for individual keystrokes. However, a rating of Partially Supports has been given for the following reasons:

• Often, custom controls are not keyboard accessible.

• Often, content can only be used with a mouse. • In most cases, tree structures are not

completely keyboard accessible. • In some cases, inactive elements are placed in

the focus order. • In some cases, only title is used a provide a label

for the control.

2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria

• 9.2.1.2 (Web) • 10.2.1.2 (Non-web document) • 11.2.1.2 (Open Functionality Software) • 11.2.1.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool)

Web: Supports with Exceptions

Web: Much of the product does not contain keyboard traps. However, a rating of Supports with Exceptions has been given for the following reason:

• The Canvas Input field has a keyboard trap that does not allow users to navigate backwards.

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Criteria Conformance Level Remarks and Explanations • 602.3 (Support Docs)

2.1.4 Character Key Shortcuts (Level A 2.1 only) Also applies to: EN 301 549 Criteria

• 9.2.1.4 (Web) • 10.2.1.4 (Non-web document) • 11.2.1.4.1 (Open Functionality Software) • 11.2.1.4.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports Web: The product does not use keyboard shortcuts.

2.2.1 Timing Adjustable (Level A) Also applies to: EN 301 549 Criteria

• 9.2.2.1 (Web) • 10.2.2.1 (Non-web document) • 11.2.2.1 (Open Functionality Software) • 11.2.2.1 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: The product does not have content that requires timed interactions.

2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria

• 9.2.2.2 (Web) • 10.2.2.2 (Non-web document) • 11.2.2.2 (Open Functionality Software) • 11.2.2.2 (Closed Software) • 11.8.2 (Authoring Tool)

Web: Supports Web: The product does not contain moving, blinking, or scrolling content, and a mechanism is provided to pause or stop synchronized media.

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Criteria Conformance Level Remarks and Explanations • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria

• 9.2.3.1 (Web) • 10.2.3.1 (Non-web document) • 11.2.3.1 (Open Functionality Software) • 11.2.3.1(Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: The product does not contain flashing content.

2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria

• 9.2.4.1 (Web) • 10.2.4.1 (Non-web document) – Does not apply • 11.2.4.1 (Open Functionality Software) – Does not apply • 11.2.4.1 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Does Not Support

Web: A rating of Does Not Support has been given for the following reason:

• Web pages within the product do not provide titles that describe their topic or purpose.

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Criteria Conformance Level Remarks and Explanations 2.4.2 Page Titled (Level A)

Also applies to: EN 301 549 Criteria

• 9.2.4.2 (Web) • 10.2.4.2 (Non-web document) • 11.2.4.2 (Open Functionality Software) - Does not apply • 11.2.4.2 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Does Not Support

Web: A rating of Does Not Support has been given for the following reason:

• Web pages within the product do not provide titles that describe their topic or purpose.

2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria

• 9.2.4.3 (Web) • 10.2.4.3 (Non-web document) • 11.2.4.3 (Open Functionality Software) • 11.2.4.3 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: Many components receive focus in an order that preserves meaning and operability. However, a rating of Partially Supports has been given for the following reasons:

• In some instances, the focus order of interactive elements on the page is not logical.

• In many instances, dialogs do not move focus to an appropriate location when opened.

• When non-modal dialogs appear, the keyboard focus does not move automatically to an element within the dialog.

• Dialogs do not constrain focus while open.

2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria

• 9.2.4.4 (Web) • 10.2.4.4 (Non-web document) • 11.2.4.4 (Open Functionality Software)

Web: Supports Web: The purpose of links can be determined from the link text alone or from the link text together with its programmatically determined link context.

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Criteria Conformance Level Remarks and Explanations • 11.2.4.4 (Closed Software • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

2.5.1 Pointer Gestures (Level A 2.1 only) Also applies to: EN 301 549 Criteria

• 9.2.5.1 (Web) • 10.2.5.1 (Non-web document) • 11.2.5.1 (Open Functionality Software) • 11.2.5.1 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most product features do not require multipoint or path-based gestures for operation. However, a rating of Partially Supports has been given for the following reason:

• The drag-and-drop functionality requires that a user drag and hold from one specific location to another. There is no alternative way without requiring a specific gesture path.

2.5.2 Pointer Cancellation (Level A 2.1 only) Also applies to: EN 301 549 Criteria

• 9.2.5.2 (Web) • 10.2.5.2 (Non-web document) • 11.2.5.2 (Open Functionality Software) • 11.2.5.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Functionality within the product using a single pointer does not use the down-event to execute any part of the function, and many actions can be cancelled or undone.

2.5.3 Label in Name (Level A 2.1 only) Also applies to: EN 301 549 Criteria

• 9.2.5.3 (Web)

Web: Supports with Exceptions

Web: In most case, the user interface components with labels that include text, the name contains the text presented visually. The rating of Supports with Exceptions has been given for the following reason:

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Criteria Conformance Level Remarks and Explanations • 10.2.5.3 (Non-web document) • 11.2.5.3 (Open Functionality Software) • 11.2.5.3 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

• In some cases, input fields do not have a

programmatically associated visual label. • In some instances, placeholder text is used

instead of a visual label.

2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: EN 301 549 Criteria

• 9.2.5.4 (Web) • 10.2.5.4 (Non-web document) • 11.2.5.4 (Open Functionality Software) • 11.2.5.4 (Closed Software • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports Web: The product does not have functionality that requires device motion or user motion.

3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria

• 9.3.1.1 (Web) • 10.3.1.1 (Non-web document) • 11.3.1.1.1 (Open Functionality Software) • 11.3.1.1.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Does Not Support

Web: The default human language of most web pages cannot be programmatically determined within the product. A rating of Does Not Support has been given for the following reason:

• The document language is not set for any of the pages.

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Criteria Conformance Level Remarks and Explanations 3.2.1 On Focus (Level A)

Also applies to: EN 301 549 Criteria

• 9.3.2.1 (Web) • 10.3.2.1 (Non-web document) • 11.3.2.1 (Open Functionality Software) • 11.3.2.1 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: When any user interface component within the product receive focus, it does not initiate a change of context.

3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria

• 9.3.2.2 (Web) • 10.3.2.2 (Non-web document) • 11.3.2.2 (Open Functionality Software) • 11.3.2.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports

Web: Changing the setting of user interface components within the product does not automatically cause a change of context unless the user has been advised of the behavior before using the component.

3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria

• 9.3.3.1 (Web) • 10.3.3.1 (Non-web document) • 11.3.3.1.1 (Open Functionality Software)

Web: Partially Supports

Web: If an input error is automatically detected within the product, the item that is in error is identified and the error is described to the user in text. However, a rating of Partially Supports has been given for the following reason:

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Criteria Conformance Level Remarks and Explanations • 11.3.3.1.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

• Errors are not indicated in the beginning of the form on Submit.

3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria

• 9.3.3.2 (Web) • 10.3.3.2 (Non-web document) • 11.3.3.2 (Open Functionality Software) • 11.3.3.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: Labels or instructions are provided when content requires user input for much of the product. However, a rating of Partially Supports has been given for the following reason:

• Error messages which appear below form fields are not programmatically associated with those fields.

4.1.1 Parsing (Level A) Also applies to: EN 301 549 Criteria

• 9.4.1.1 (Web) • 10.4.1.1 (Non-web document) • 11.4.1.1.1 (Open Functionality Software) • 11.4.1.1.2 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software)

Web: Partially Supports

Web: For most content implemented using markup languages within the product, elements have complete start and end tags, elements are nested according to their specifications, and elements do not have duplicate attributes. However, a rating of Partially Supports has been given for the following reason:

• Often, elements have non-unique IDs.

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Criteria Conformance Level Remarks and Explanations • 504.2 (Authoring Tool) • 602.3 (Support Docs)

4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria

• 9.4.1.2 (Web) • 10.4.1.2 (Non-web document) • 11.4.1.2.1 (Open Functionality Software) • 11.4.1.2.2 (Closed Software) – Not required • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: For some user interface components within the product (including but not limited to form elements, links, and components generated by scripts), the name and role can be programmatically determined. However, a rating of Partially Supports has been given for the following reasons:

• In most cases, tree structures do not provide state information.

• In most cases, controls do not indicate attached menus.

• Page tabs do not identify that they are a group of controls where one is currently selected.

• In some cases, form fields do not provide proper textual name information.

• Often, image buttons do not provide meaningful alternative textual descriptions.

• Often, dialogs do not provide proper textual name and role information.

• Often, custom controls do not provide proper textual name, role, and state information.

• In some cases, the ARIA roles, states, and properties are used inappropriately.

Table 2: Success Criteria, Level AA Notes:

Criteria Conformance Level Remarks and Explanations 1.2.4 Captions (Live) (Level AA)

Also applies to: EN 301 549 Criteria

• 9.1.2.4 (Web)

Web: Supports Web: The product does not contain live audio content.

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Criteria Conformance Level Remarks and Explanations • 10.1.2.4 (Non-web document) • 11.1.2.4 (Open Functionality Software) • 11.1.2.4 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: EN 301 549 Criteria

• 9.1.2.5 (Web) • 10.1.2.5 (Non-web document) • 11.1.2.5 (Open Functionality Software) • 11.1.2.5 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: The product allows the use of audio descriptions and audio tracks in synchronized media.

1.3.4 Orientation (Level AA 2.1 only) Also applies to: EN 301 549 Criteria

• 9.1.3.4 (Web) • 10.1.3.4 (Non-web document) • 11.1.3.4 (Open Functionality Software) • 11.1.3.4 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Web: Supports Web: Content within the product does not restrict its view and operation to a single display orientation, such as portrait or landscape.

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Criteria Conformance Level Remarks and Explanations Revised Section 508 – Does not apply

1.3.5 Identify Input Purpose (Level AA 2.1 only) Also applies to: EN 301 549 Criteria

• 9.1.3.5 (Web) • 10.1.3.5 (Non-web document) • 11.1.3.5 (Open Functionality Software) • 11.1.3.5 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The meaning of each input field collection information about the user can be programmatically determined when the input field has a meaning that maps autofill field names, and the content is implemented using technology with support identifying the expected meaning for form input data.

1.4.3 Contrast (Minimum) (Level AA) Also applies to: EN 301 549 Criteria

• 9.1.4.3 (Web) • 10.1.4.3 (Non-web document) • 11.1.4.3 (Open Functionality Software) • 11.1.4.3 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Partially Supports

Web: The visual presentation of text and images of text sometimes have a contrast ratio of at least 4.5:1 and 3:1 for large text. However, a rating of Partially Supports has been given for the following reason:

• There are some specific color combinations that do not provide sufficient contrast.

1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria

• 9.1.4.4 (Web) • 10.1.4.4 (Non-web document) • 11.1.4.4.1 (Open Functionality Software) • 11.1.4.4.2 (Closed Software) • 11.8.2 (Authoring Tool)

Web: Supports Web: Text can be resized without assistive technology up to 200 percent without loss of content or functionality.

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Criteria Conformance Level Remarks and Explanations • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria

• 9.1.4.5 (Web) • 10.1.4.5 (Non-web document) • 11.1.4.5.1 (Open Functionality Software) • 11.1.4.5.2 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports

Web: The text is used to convey information rather than images of text except where a particular presentation of text is essential to the information being conveyed, like in logotypes.

1.4.10 Reflow (Level AA 2.1 only) Also applies to: EN 301 549 Criteria

• 9.1.4.10 (Web) • 10.1.4.10 (Non-web document) • 11.1.4.10.1 (Open Functionality Software) • 11.1.4.10.2 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports Web: Content of the product that does not support reflowing requires the two-dimensional layout for usage or meaning.

1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: EN 301 549 Criteria

Web: Supports Web: The visual presentation of non-text content has a contrast ratio of 3:1 for large text.

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Criteria Conformance Level Remarks and Explanations • 9.1.4.11 (Web) • 10.1.4.11 (Non-web document) • 11.1.4.11 (Open Functionality Software) • 11.1.4.11 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply 1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to: EN 301 549 Criteria

• 9.1.4.12 (Web) • 10.1.4.12 (Non-web document) • 11.1.4.12 (Open Functionality Software) • 11.1.4.12 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: In content implemented using markup languages within the product that supports text style properties, no loss of content or functionality occurs for all pages by setting text style properties and by changing no other style property.

1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: EN 301 549 Criteria

• 9.1.4.13 (Web) • 10.1.4.13 (Non-web document) • 11.1.4.13 (Open Functionality Software) • 11.1.4.13 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: When receiving and removing pointer hover or keyboard focus triggers additional content to become visible and hidden, respectively, content within the product is hoverable and persistent.

2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria

• 9.2.4.5 (Web)

Web: Supports Web: More than one way is available to locate a web page within a set of web pages, except where the web page is the result of, or a step in, a process.

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Criteria Conformance Level Remarks and Explanations • 10.2.4.5 (Non-web document) – Does not apply • 11.2.4.5 (Open Functionality Software) – Does not apply • 11.2.4.5 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs

2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria

• 9.2.4.6 (Web) • 10.2.4.6 (Non-web document) • 11.2.4.6 (Open Functionality Software) • 11.2.4.6 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: When headings and labels exist within the product, they describe their topic or purpose.

2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria

• 9.2.4.7 (Web) • 10.2.4.7 (Non-web document) • 11.2.4.7 (Open Functionality Software) • 11.2.4.7 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Web: Supports Web: All interactive content of the product has a visible keyboard focus indicator.

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Criteria Conformance Level Remarks and Explanations Revised Section 508

• 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

3.1.2 Language of Parts (Level AA) Also applies to: EN 301 549 Criteria

• 9.3.1.2 (Web) • 10.3.1.2 (Non-web document) • 11.3.1.2 (Open Functionality Software) – Does not apply • 11.3.1.2 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Web: The product’s content is only presented in one language at a time.

3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria

• 9.3.2.3 (Web) • 10.3.2.3 (Non-web document) – Does not apply • 11.3.2.3 (Open Functionality Software) – Does not apply • 11.3.2.3 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Navigational mechanisms that are repeated on multiple web pages within a set of web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user.

3.2.4 Consistent Identification (Level AA) Also applies to: Web: Supports Web: Components that have the same functionality

within the product are identified consistently.

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Criteria Conformance Level Remarks and Explanations EN 301 549 Criteria

• 9.3.2.4 (Web) • 10.3.2.4 (Non-web document) – Does not apply • 11.3.2.4 (Open Functionality Software) – Does not apply • 11.3.2.4 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) – Does not apply to non-web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-web docs

3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria

• 9.3.3.3 (Web) • 10.3.3.3 (Non-web document) • 11.3.3.3 (Open Functionality Software) • 11.3.3.3 (Closed Software) • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports

Web: If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user for some content within the product.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria

• 9.3.3.4 (Web) • 10.3.3.4 (Non-web document) • 11.3.3.4 (Open Functionality Software) • 11.3.3.4 (Closed Software) • 11.8.2 (Authoring Tool)

Web: Supports

Web: The product does not cause legal commitments or financial transactions for the user to occur and does not submit user test responses. Where user-controllable data is modified or deleted, data entered by the user is checked for input errors and the user is provided an opportunity to correct them.

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Criteria Conformance Level Remarks and Explanations • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

4.1.3 Status Messages (Level AA 2.1 only) Also applies to: EN 301 549 Criteria

• 9.4.1.3 (Web) • 10.4.1.3 (Non-web document) – Does not apply • 11.4.1.3 (Open Functionality Software) – Does not apply • 11.4.1.3 (Closed Software) – Does not apply • 11.8.2 (Authoring Tool) • 12.1.2 (Product Docs) • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Status messages can be programmatically determined through role or properties such that they can be presented to users of assistive technology without receiving focus.

Table 3: Success Criteria, Level AAA Notes: Not Evaluated

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Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC) Notes: This product is supported without Claim of Equivalent Facilitation and other standards in this document cover the product.

Chapter 4: Hardware Notes: Not Applicable

Chapter 5: Software Notes: Not Applicable

Chapter 6: Support Documentation and Services Notes:

Criteria Conformance Level Remarks and Explanations 601.1 Scope Heading cell – no response required Heading cell – no response required 602 Support Documentation Heading cell – no response required Heading cell – no response required 602.2 Accessibility and Compatibility Features Applicable – Not Tested 602.3 Electronic Support Documentation See WCAG 2.x section See information in WCAG 2.x section 602.4 Alternate Formats for Non-Electronic Support Documentation Applicable – Not Tested 603 Support Services Heading cell – no response required Heading cell – no response required 603.2 Information on Accessibility and Compatibility Features Applicable – Not Tested 603.3 Accommodation of Communication Needs Applicable – Not Tested

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EN 301 549 Report Notes:

Chapter 4: Functional Performance Statements (FPS) Notes:

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision Partially Supports

A rating of Partially Supports has been given for the following reasons:

• As described in 1.1.1 Non-text Content, some non-text content lacks textually equivalent labels.

• As described in 1.3.1 Info and Relationships, the semantic relationship of information is not well defined for some content, and visual content often does not provide a textual equivalent.

• As described in 1.3.2 Meaningful Sequence, in some cases, the focus order does not coincide with visual order.

• As described in 1.4.1 Use of Color, in some cases, color alone is used to communicate information.

• As described in 2.1.1 Keyboard, some content is not operable with a keyboard.

• As described in 2.1.2 No Keyboard Trap, some content traps the keyboard focus.

• As described in 2.4.1 Bypass Blocks, in rare instances, pages do

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Criteria Conformance Level Remarks and Explanations not provide a mechanism to skip repetitive content.

• As described in 2.4.2 Page Titled, pages do not provide a title that describes its topic or purpose.

• As described in 2.4.3 Focus Order, dialogs do not manage focus appropriately.

• As described in 2.5.3 Label in Name, some input fields do not have a programmatically associated label.

• As described in 3.1.1 Language of Page, the document language is not defined.

• As described in 3.3.1. Error Identification, errors are not indicated in the beginning of the form on Submit.

• As described in 3.3.2 Labels or Instructions, in some cases, error messages are displayed without being programmatically associated to their related fields.

• As described in 4.1.1 Parsing, some page elements have non-unique IDs.

• As described in 4.1.2 Name, Role, Value, textual name, role, and state information is not provided for some interactive content.

4.2.2 Usage with limited vision Partially Supports A rating of Partially Supports has been given for the following reasons:

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Criteria Conformance Level Remarks and Explanations • As described in 1.1.1 Non-text

Content and 1.4.1 Use of Color, users with limited vision will have difficulty using the product.

Additionally,

• As described in 1.4.3 Contrast (Minimum), some specific color combinations for text content do not provide sufficient contrast.

4.2.3 Usage without perception of colour Partially Supports

A rating of Partially Supports has been given for the following reasons:

• As described in 1.4.1 Use of Color, in some cases, color is the sole means of communication information. Also, in some cases, color is used as the sole method of indicating selection.

4.2.4 Usage without hearing Supports The product is usable by those without hearing.

4.2.5 Usage with limited hearing Supports The product is usable by those with limited hearing.

4.2.6 Usage without vocal capability Supports The product is usable by those without vocal capability.

4.2.7 Usage with limited manipulation or strength

A rating of Partially Supports has been given for the following reasons:

• As described in 2.1.1 Keyboard, some pages have elements which can’t be used with a keyboard.

• As described in 2.1.2 Keyboard trap, the Code Editor traps keyboard focus.

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Criteria Conformance Level Remarks and Explanations • As described in 2.4.1 Bypass

Blocks, in rare instances, pages do not provide a mechanism to skip repetitive content.

• As described in 2.4.3 Focus Order, dialogs do not manage focus appropriately.

• As described in 2.5.1 Pointer Gestures, the drag and drop functionality has no alternate method of operation.

4.2.8 Usage with limited reach

A rating of Partially Supports has been given for the following reasons:

• As described in 2.1.1 Keyboard, some pages have elements which can’t be used with a keyboard.

• As described in 2.1.2 Keyboard trap, the Code Editor traps keyboard focus.

• As described in 2.4.1 Bypass Blocks, in rare instances, pages do not provide a mechanism to skip repetitive content.

• As described in 2.4.3 Focus Order, dialogs do not manage focus appropriately.

• As described in 2.5.1 Pointer Gestures, the drag and drop functionality has no alternate method of operation.

4.2.9 Minimize photosensitive seizure triggers Supports The product does not contain flashing content.

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Criteria Conformance Level Remarks and Explanations

4.2.10 Usage with limited cognition

A rating of Partially Supports has been given for the following reasons:

• As described in 2.4.2 Page Titled, pages do not provide a title that describes its topic or purpose.

• As described in 2.5.3 Label in Name, in some cases, input fields do not have programmatically associated label.

• As described in 3.3.1 Error Identification, in some cases, errors are not displayed in the beginning on the form on Submit.

• As described in 3.3.2 Labels or Instructions, in some cases, error messages are displayed without being programmatically associated to their related fields.

4.2.11 Privacy Not Evaluated

Chapter 5: Generic Requirements Notes:

Criteria Conformance Level Remarks and Explanations 5.1 Closed functionality Heading cell – no response required Heading cell – no response required 5.1.2 General Heading cell – no response required Heading cell – no response required 5.1.2.1 Closed functionality See 5.2 through 13 See information in 5.2 through 13 5.1.2.2 Assistive technology See 5.1.3 through 5.1.6 See information in 5.1.3 through 5.1.6 5.1.3 Non-visual access Heading cell – no response required Heading cell – no response required

5.1.3.1 General Not Applicable The product does not have closed functionality.

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Criteria Conformance Level Remarks and Explanations 5.1.3.2 Auditory output delivery including speech Not Applicable The product does not have closed

functionality.

5.1.3.3 Auditory output correlation Not Applicable The product does not have closed functionality.

5.1.3.4 Speech output user control Not Applicable The product does not have closed functionality.

5.1.3.5 Speech output automatic interruption Not Applicable The product does not have closed functionality.

5.1.3.6 Speech output for non-text content Not Applicable The product does not have closed functionality.

5.1.3.7 Speech output for video information Not Applicable The product does not have closed functionality.

5.1.3.8 Masked entry Not Applicable The product does not have closed functionality.

5.1.3.9 Private access to personal data Not Applicable The product does not have closed functionality.

5.1.3.10 Non-interfering audio output Not Applicable The product does not have closed functionality.

5.1.3.11 Private listening Not Applicable The product does not have closed functionality.

5.1.3.12 Speaker volume Not Applicable The product does not have closed functionality.

5.1.3.13 Volume reset Not Applicable The product does not have closed functionality.

5.1.3.14 Spoken languages Not Applicable The product does not have closed functionality.

5.1.3.15 Non-visual error identification Not Applicable The product does not have closed functionality.

5.1.3.16 Receipts, tickets, and transactional outputs Not Applicable The product does not have closed functionality.

5.1.4 Functionality closed to text enlargement Not Applicable The product does not have closed functionality.

5.1.5 Visual output for auditory information Not Applicable The product does not have closed functionality.

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Criteria Conformance Level Remarks and Explanations 5.1.6 Operation without keyboard interface Heading cell – no response required Heading cell – no response required

5.1.6.1 Closed functionality See 5.1.3.1 through 5.1.3.16 See information in 5.1.3.1 through 5.1.3.16

5.1.6.2 Input focus Not Applicable The product is not closed to keyboards.

5.2 Activation of accessibility features Supports

The product provides documented accessibility features that meet a specific need without relying on a method that does not support that need.

5.3 Biometrics Not Applicable The product does not rely on biological characteristics.

5.4 Preservation of accessibility information during conversion Supports The product preserves accessibility information of content.

5.5 Operable parts Heading cell – no response required Heading cell – no response required

5.5.1 Means of operation Not Applicable The product does not contain operable parts.

5.5.2 Operable parts discernibility Not Applicable The product does not contain operable parts.

5.6 Locking or toggle controls Heading cell – no response required Heading cell – no response required

5.6.1 Tactile or auditory status Not Applicable The product does not contain locking or toggle controls.

5.6.2 Visual status Not Applicable The product does not contain locking or toggle controls.

5.7 Key repeat Not Applicable The product relies on platform software to supply key repeat functionality.

5.8 Double-strike key acceptance Not Applicable The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions Not Applicable The product does not require simultaneous user actions.

Chapter 6: ICT with Two-Way Voice Communication Notes: Not Applicable

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Chapter 7: ICT with Video Capabilities Notes: Not Applicable

Chapter 8: Hardware Notes: Not Applicable

Chapter 9: Web (see WCAG 2.x section)

Chapter 10: Non-Web Software Notes: Not Applicable

Chapter 11: Software Notes: Not Applicable

Chapter 12: Documentation and Support Services Notes:

Criteria Conformance Level Remarks and Explanations 12.1 Product documentation Heading cell – no response required Heading cell – no response required 12.1.1 Accessibility and compatibility features Applicable – Not Tested

12.1.2 Accessible documentation See WCAG 2.x section See information in WCAG 2.x section 12.2 Support Services Heading cell – no response required Heading cell – no response required 12.2.2 Information on accessibility and compatibility features Applicable – Not Tested

12.2.3 Effective communication Applicable – Not Tested 12.2.4 Accessible documentation See WCAG 2.x section See information in WCAG 2.x section

Chapter 13: ICT Providing Relay or Emergency Service Access Notes: Not Applicable

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