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    SERVING STUDENTS OF DIVERSE CULTURES:IMPROVING NONVERBAL COMMUNICATION SKILLS

    Chaudhari Jaydip (110103)

    Makwana Hardik(110107)

    Modi Hitesh (110108)

    Pandya Bhautik (110110)

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    SOURCES

    - Gestures: The Dos and

    Taboos of Body

    Language. by Roger E.

    Axtell

    - Gestures: Body

    Language and Nonverbal

    Communication. by Gary

    Imai.www.csupomona.edu/~tas

    si/gestures.htm.

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    The Importance of Body Language(Contd)

    * Mario Pei, a communications expert, once

    estimated that humans can produce up to

    700,000 different physical signs.

    * Birdwhistell estimated that the face alone is

    capable of producing 250,000 expressions.

    * People in other parts of the world observebody language more than the North

    Americans do.

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    FACE

    * Facial expressions reflect emotion, feelings

    and attitudes, but..

    * The Asians are sometimes known as

    - emotionless

    - mixed-up emotion

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    EYES

    * Eye contacts

    - Encouraged in America, Canada, Europe

    - Rude in most Asian countries and in Africa

    * Raising eyebrows

    - yes in Thailand and some Asian countries

    - hello in the Philippines

    * Winking eye

    - Sharing secret in America and Europe

    - flirtatious gesture in other countries 7

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    EYES(Contd)

    * Closed eyes

    - bored or sleepy in America

    - Im listening and concentrating. in Japan,

    Thailand, China

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    EARS

    * Ear grasp

    - Im sorry. in India

    * Cupping the ear

    - I cant hear you. in all societies

    * Pulling ear

    - You are in my heart for Navajo Indians

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    NOSE

    * Holding the nose

    - Something smells bad. universal

    * Nose tap- Its confidential. England

    - Watch out. Be careful. Italy

    * Pointing to nose

    - Its me. Japan

    * Blowing nose

    - In Japan and many Asian countries, blowing the nose at

    social gathering is very impolite.

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    CHEEKS

    * Cheek screw

    - gesture of praise - Italy

    - Thats crazy. Germany

    * Cheek stroke

    - pretty, attractive, success most Europe

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    LIPS AND MOUTH

    * Whistle, yawn, smile, bite, point, sneeze, spit,

    kiss..

    * Kiss. In parts of Asia, kissing is considered anintimate sexual act and not permissible in public,

    even as a social greeting.

    * Kissing sound. To attract attention in the

    Philippines, to beckon a waiter in Mexico.

    * Finger tip kiss. In France, it conveys several

    messages, Thats good! Thats great! Thats

    beautiful!. 12

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    LIPS AND MOUTH(Contd)

    * Spitting.

    * Spitting in public is considered rude and crude

    in most Western cultures.

    * In the PRC and some other Asian countries,

    spitting in public is very common.

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    THE LIP POINTING

    * Lip pointing (a substitute for pointing with

    the hand or finger) is common among

    Filipinos, Native Americans, Puerto Ricans,and many Latin Americans.

    * Open mouth. Any display of the open

    mouth is considered very rude in mostcountries.

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    ARMS

    * Some cultures, like the Italians, use the

    arms freely. Others, like the Japanese, are

    more reserved; it is considered impolite togesticulate with broad movements of the

    arms.

    * Folding arms are interpreted by some socialobservers as a form of excluding self, I am

    taking a defensive posture, or I disagree

    with what I am hearing. 15

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    ARMS(Contd)

    * Arms akimbo. In many cultures, this stance

    signals aggression, resistance, impatience,

    or even anger.

    * Arms behind back, hands grasped is a sign

    of ease and control.

    * Arms in front, hands grasped, commonpractice in most Asian countries, is a sign of

    mutual respect for others.

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    HANDS

    * Of all the body parts, the hands are probably

    used most for communicating non-verbally.

    * Hand wavesare used for greetings,beckoning, or farewells.

    * The American good-bye wave can be

    interpreted in many parts of Europe and LatinAmerica as the signal for no.

    * The Italian good-bye wave can be interpreted

    by Americans as the gesture of come here.17

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    HANDS(Contd)

    * Beckoning.

    * The American way of getting attention (raising

    a hand with the index finger raised above head)could be considered rude in Japan, and also

    means two in Germany.

    * The American come here gesture could be

    seen as an insult in most Asian countries.

    * In China, to beckon a waiter to refill your tea,

    simply turn your empty cup upside down.

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    HANDS(Contd)

    * Handshaking is a form of greeting in most

    Western cultures.

    * In the Middle East, a gentle grip is appropriate.* In most Asian cultures, a gentle grip and an

    avoidance of direct eye contact is appropriate.

    * Hand-holding among the same sex is a custom of

    special friendship and respect in several Middle

    Eastern and Asian countries.

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    HANDS(Contd)

    * Right hand. The right hand has special

    significance in many societies. In certain

    countries in the Middle East and in Asia, itis best to present business cards or gifts, or

    to pass dishes of food, to get an attention,

    using only the right hand.* Left hand is considered unclean in much of

    the Middle East and in parts of Indonesia.

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    HANDS(Contd)

    * Hang loose.(thumb and little finger extended)

    * could convey different meanings:

    * in Hawaii, its a way of saying, Stay

    cool, or Relax.

    * in Japan, it means six.

    * In Mexico (do vertically), it means,

    Would you like a drink?

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    HANDS(Contd)

    * Suicide gesture.

    * In the U.S., a person points a forefinger to the

    temple, thumb pointing upward.* In Japan, a stabbing motion to the stomach is

    used.

    * In parts of Asia, putting one hand to throat in achoking motion is the signal for suicide.

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    HANDS(Contd)

    * Clapping hands.

    * Russians and Chinese may use applause to

    greet someone.

    * In many central and eastern Europe, audience

    frequently clap in rhythm.

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    FINGERS

    * The O.K. signal. (the thumb and forefinger form a

    circle) means

    * fine, or O.K. in most cultures,

    * zero or worthless in France

    * an insult in Greece, Brazil, Italy, Turkey,

    Russia

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    FINGERS(Contd)

    * Thumbs-up. It means:

    * O.K. good job or fine in most

    cultures,

    * Up yours! in Australia

    * Five in Japan; One in Germany

    * Avoid a thumbs-up in these countries:

    Australia, New Zealand, Greece, Turkey,

    Iran, Russia, and most African countries.25

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    FINGERS(Contd)

    * Pointing.

    * Pointing with the index finger is common in

    North America and Europe.* But it is considered impolite in Japan and China

    where they favor using the whole open hand.

    * Malaysians prefer pointing with the thumb.

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    LEGS AND FEET

    * In Thailand, do not point with your toes.

    * In Thailand, Japan, China, Malaysia,

    France.., do not put your feet up on a deskor any other piece of furniture.

    * Sitting cross-legged is common in North

    America and some European countries.

    * Royal Cross is common in England.

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    LEGS AND FEET(Contd)

    * In Japan, Thailand, and China, a solid and

    balanced sitting posture is the prevailing

    custom. Sitting cross-legged shows the signof disrespect.

    * In the Middle East and parts of Asia, resting

    the ankle over the other knee risks pointingthe sole of your shoe at another person,

    which is considered a rude gesture.

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    WALKING

    * Walking can reflect many characteristics of a culture.

    For example,

    * In Thailand and some of the Middle Eastern countries,

    men who are friends may walk holding each others

    hand.

    * In Japan and Korea, women commonly walk a pace or

    two behind male companion.

    * Asians often regard Western women as bold and

    aggressive, for they walk with a longer gait and a more

    upright posture.

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    ASIAN FACIFIC CULTURAL VALUES

    * Respectful of ones parents and elders

    * Respectful of authority

    * Interdependent

    * Humble

    * Group oriented

    * Hard-working and frugal

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    HOW PEOPLE OF VARIOUS PARTS OF

    THE WORLD VIEW AMERICANS

    * Careless: with dress, rules, and manners

    * Generous: as neighbors

    * Superficial: shallow and short-lasting friendship* Confident: demand almost too much of self

    * Ethnocentric: less interested in others

    * Independent: Individuallyfeeling not to fitothers mold.

    * Source: Tyler, V. Lynn. Intercultural Interacting. (1987)

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    THANKS! AND..

    YOUR

    thoughts

    experiences

    questions

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