PowerPoint Presentation

BODY LANGUAGE TRAINING

SESSION OBJECTIVESBy the end of this session, you will be adept in:

How to explain the significant elements that need consideration while interpreting Body Language

Identifying the signals being send by yours and others body language

Employ this information to improve your understanding and your communication styleMAJOR PROBLEMS

Interpreting the signals send out: What exactly is he trying to say? (non-verbally)

Am I understanding correctly what he wants?

Am I aware of what he wants? I think I may be unbalanced in my understanding.

Attitudinal misinterpretation: Did I misread his behavior?

THE Cs of COMMUNICATIONGESTURESAll the gestures must be observed in groups to derive an accurate picture of person being observed

Each gesture is like a judgment

The sum total of postures and gestures is a story in itselfGESTURES

Arm Barriers

Hand gestures

HandshakesGESTURESHand and ThumbHand to faceEye Signals

ARM BARRIERS

Folded Arms

Folded Arms with clenched wrists

Single Arm Cross

ARM BARRIERSArm gripping

Sophisticated Arm Cross BarriersPALM GESTURES

SubmissiveDominantAggresiveHAND SHAKES

HAND AND THUMB GESTURES

Rubbing HandsClenched HandsSteeple HandsGrip Hands at BackThumbs up/out

When children are small and tell a lie, their hands fly over their mouthA teenager might refine this inherent gesture by simply bringing tips of fingers to the mouthAn adult may bring the little finger to edge of mouthHAND TO FACE GESTURESCHIN AND CHEEK GESTURESPUPIL DILATION

Negative or unhappy: Pupils contractExcited or happy: Pupils expandGAZE

EYE ACCESSING CUES

SUMMING IT UP