Body Language by N.G.Palit. Body Language is the language which our body speaks. Many times we try...
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Transcript of Body Language by N.G.Palit. Body Language is the language which our body speaks. Many times we try...
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Body LanguageBody Language By- N.G.PalitBy- N.G.Palit
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Body LanguageBody Language
Julius Fast was the first author who Julius Fast was the first author who
published a book on published a book on ’Body Language’’Body Language’
in 1971.in 1971.
Scientific study on Scientific study on ’how the body ’how the body
speaksspeaks’ has been lebelled as ’ has been lebelled as KINESICSKINESICS
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How does body speak?How does body speak?
Like any spoken languageLike any spoken language
body language has body language has
words, sentences, and words, sentences, and
punctuation.punctuation.
Each gesture is like aEach gesture is like a
single word and one single word and one
word may have severalword may have several
different meanings.different meanings.
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How body speaks?How body speaks?
In a normal conversation onlyIn a normal conversation only
7% of the message is 7% of the message is
conveyed through words and conveyed through words and
about 38% through vocal about 38% through vocal
variety like – tone, pitch, variety like – tone, pitch,
modulation, pace of voice etc.modulation, pace of voice etc.
The balance 55% is communicated throughThe balance 55% is communicated through
body languagebody language, using facial expressions,, using facial expressions,
gestures, postures etc.gestures, postures etc.
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What is Body Language?What is Body Language?
Body Language is a formBody Language is a form
of non-verbal communicationof non-verbal communication
which consists of bodywhich consists of body
posture, gestures and facialposture, gestures and facial
expressions, eye expressions, eye
movements.movements.
* * Body language shows how Body language shows how
our bodies reveal our thoughts, attitudes andour bodies reveal our thoughts, attitudes and
desires.desires.
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Body LanguageBody Language
””Language shapes the Language shapes the
way we think, and way we think, and
determines what we can determines what we can
think about—.think about—.””
Body Language comes inBody Language comes in
clusters of signals andclusters of signals and
postures, depending on thepostures, depending on the
internal emotions and mental states.internal emotions and mental states.
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Body LanguageBody Language
Body Language is the firstBody Language is the first
language which we uselanguage which we use
from our childhood.from our childhood.
Some symbols we use toSome symbols we use to
send messages withoutsend messages without
speaking a single word.speaking a single word.
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Body LanguageBody Language
Body acts as a real Body acts as a real
’’truth talker’truth talker’
It speaks much louder It speaks much louder
than the wordsthan the words..
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What is your body speaking?What is your body speaking?
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Why Body Language is Why Body Language is important?important?
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Non-Verbal CommunicationNon-Verbal Communication
Non-verbal communication
Ways of talking
Sounds Posture
Headmovements
Space
Body contact
Appearance
Hands movements
Eye movements
Facial expression
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How does body speak?How does body speak?
In normal conversation,In normal conversation,
less than less than 15%15% of the of the
meaning is actuallymeaning is actually
transmitted transmitted by wordby words.s.
So, So, atleast atleast 85%85% of it of it
is conveyed throughis conveyed through
bodybody or through or through
((non-verbal channel)non-verbal channel)
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Components of Body LanguageComponents of Body Language
GesturesGestures
StanceStance
Facial expressionsFacial expressions
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What is a Gesture?What is a Gesture?
A A ’gesture’gesture’’ is using your is using your
arms or hands to arms or hands to
convey some meaning convey some meaning
to another person.to another person.
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The Ring or ’Ok’ GestureThe Ring or ’Ok’ Gesture
The The ’OK’ signal ’OK’ signal means:means:
* ”* ”FineFine” or ” or ” All correct” ” All correct”
in most English-speaking countries.in most English-speaking countries.
* * ”Zero” ”Zero” or ”or ”worthlessworthless” in ” in
some parts of Europe.some parts of Europe.• ””Money” Money” in Japanin Japan• ” ”An insult An insult in Greece, Brazil, Italy, Russiain Greece, Brazil, Italy, Russia
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O.K.GestureO.K.Gesture
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The ’Thumb –Up’ GestureThe ’Thumb –Up’ Gesture
In Britain, Australia andIn Britain, Australia and
New Zealand the thumb-upNew Zealand the thumb-up
gesture has three meanings.gesture has three meanings.
11. ”. ”O.K”, ”Fine”, or ”good job”O.K”, ”Fine”, or ”good job”
2. ”Five” 2. ”Five” in Japan.in Japan.
33.. ”One ”One” in Germany” in Germany
4. An insulting signal in some 4. An insulting signal in some
countries like, -Russia, Greece, Australia. countries like, -Russia, Greece, Australia.
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It is an OK signal normally, but, when it is jerked sharply upwards it becomes an insult
signal
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StopStop
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Pointing FingerPointing Finger
This hand gesture is anThis hand gesture is an
indication of a dominantindication of a dominant
to –subordinate to –subordinate
behaviourbehaviour
An ’aggressive signal’,An ’aggressive signal’,
not liked by many.not liked by many.
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That’s EnoughThat’s Enough
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Standard Arm Cross GestureStandard Arm Cross Gesture
The Standard Arm CrossThe Standard Arm Cross
Gesture:Gesture:
This is a universal gestureThis is a universal gesture
showing defensive or showing defensive or
negative attitude almostnegative attitude almost
everywhere.everywhere.
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Standard Arms CrossStandard Arms Cross
Defensive Or
negative attitude
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GesturesGestures
All gestures should be All gestures should be
considered in the context considered in the context
in which they occur. in which they occur.
Where ever possible, Where ever possible,
gesture clusters should gesture clusters should
be considered.be considered.
Open GestureOpen Gesture
Shows franknesShows franknesss
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Shoulder shrugShoulder shrug
Shows that a personShows that a person
does not know, ordoes not know, or
understand what you understand what you
are talking about.are talking about.
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I am Running Out of TimeI am Running Out of Time
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Common Gesture ClustersCommon Gesture Clusters
The following gestures The following gestures
indicate openness andindicate openness and
sinceriety:sinceriety:
Open handsOpen hands
Unbottoned coat or collarUnbottoned coat or collar
Leaning slightly forward inLeaning slightly forward in
the chair.the chair.
Uncrossing arms & legsUncrossing arms & legs
Moving closerMoving closer
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Palm positionsPalm positions
Dominant palm Dominant palm
positionposition
Submissive palmSubmissive palm
positionposition
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What is Stance?What is Stance?
’’StanceStance’ is how we’ is how we
stand in front of our stand in front of our
audience, when weaudience, when we
speak.speak.
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Examples of StanceExamples of Stance
The Arm Cross:The Arm Cross:
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Standard ’Leg-cross’ PositionStandard ’Leg-cross’ Position
Shows nervous, Shows nervous,
reserved or defensivereserved or defensive
attitude.attitude.
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The 4 ’Leg-lock’ PositionThe 4 ’Leg-lock’ Position
Sign of ’tough-minded’,Sign of ’tough-minded’,
stubborn personstubborn person
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How to use our Stance How to use our Stance effectively?effectively?
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PosturePosture
Posture can conveyPosture can convey
self-confidence, status andself-confidence, status and
interest.interest.
Confident people have aConfident people have a
relaxed posture, yet standrelaxed posture, yet stand
erect and walk with erect and walk with
assurance.assurance.
Walking with stooped shoulders projects Walking with stooped shoulders projects
lack of confidence.lack of confidence.
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PosturePosture
Relax your shouldersRelax your shoulders
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Space & Distance - ProximixSpace & Distance - Proximix
Understanding each person’sUnderstanding each person’s
borders is an important partborders is an important part
of communication.of communication.
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Edwin T Hall’s Zones of SpaceEdwin T Hall’s Zones of Space
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Space & DistanceSpace & Distance
Every person has a natural territory thatEvery person has a natural territory that
he / she carries around with him / her.he / she carries around with him / her.
So, one should be careful about how So, one should be careful about how
one enters the space of another.one enters the space of another.
Territory also includes the arrangementTerritory also includes the arrangement
of our office or homeof our office or home
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Space & DistanceSpace & Distance
Intimate DistanceIntimate Distance actual touching toactual touching to
6 – 18 inches6 – 18 inches
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Space & DistanSpace & Distancece
Personal DistancePersonal Distance::
18 inches to 4 feet .18 inches to 4 feet .
This includes the This includes the
””hidden dimension”hidden dimension”
of your of your ”personal ”personal
bubble”.bubble”.
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Space & DistanceSpace & Distance
Social DistanceSocial Distance::
4 to 12 feet4 to 12 feet
Conversation DistanceConversation Distance
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Space & DistanceSpace & Distance
Public DistancePublic Distance::
12 to 25 fee12 to 25 feett
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TerritoryTerritory
IntimateIntimate– Touching Touching – 6-18”6-18”
PersonalPersonal– Close -1½ to 2½ Close -1½ to 2½
feetfeet– Far - 2½ to 4 ½ Far - 2½ to 4 ½
feetfeet
Social Social – Close 4-7 feetClose 4-7 feet– Far - 7-12 feetFar - 7-12 feet
Public Public – Close - 12-25 feetClose - 12-25 feet– Far - 25 feet or Far - 25 feet or
greater greater
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Body language differs from Body language differs from culture to cultureculture to culture
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Different CulturesDifferent Cultures
A crowded A crowded
cultureculture
What is your What is your
private space?private space?
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Don’t stand too closeDon’t stand too close
Remember, everybodyRemember, everybody
gets worried by a closegets worried by a close
talker.talker.
Let people have theirLet people have their
personal space, don’tpersonal space, don’t
invade it.invade it.
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When people invade personal spaceWhen people invade personal space
Reaction to an invasionReaction to an invasion
of personal space:of personal space:
Feel troubledFeel troubled
Get defensiveGet defensive
Become aggressivBecome aggressivee
RetaliateRetaliate
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How to use space to your How to use space to your advantage?advantage?
Don’t be afraid to takeDon’t be afraid to take
up some space.up some space.
Taking up space for Taking up space for
example, sitting or example, sitting or
standing with your legsstanding with your legs
apart a bit, apart a bit, signalssignals
self-confidenceself-confidence
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Let us examine How BodyLet us examine How BodyCommunicates from head to toes Communicates from head to toes
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HeadHead
Nodding the headNodding the head
* ”Yes” in most societies* ”Yes” in most societies
* ”No” in some parts of Greece, Bulgaria,* ”No” in some parts of Greece, Bulgaria,
Turkey & Yugoslavia.Turkey & Yugoslavia.
Tossing the head backTossing the head backwardward
* ”* ”Yes”in Thailand, India, Laos, PhilippinsYes”in Thailand, India, Laos, Philippins
Rocking the head slowly, back & forth:Rocking the head slowly, back & forth:
* ”Yes, I am listening”* ”Yes, I am listening”
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Nodding HeadNodding Head
Nod when others areNod when others are
talking.talking.
Nod once in a whileNod once in a while
to signal that you areto signal that you are
listening.listening.
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FaceFace
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FaceFace
Your face is watched Your face is watched
whenever you speak.whenever you speak.
Face communicates Face communicates
your attitude, feelings your attitude, feelings
and emotions, more and emotions, more
than any other part ofthan any other part of
your body.your body.
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FaceFace
Face and eyes convey the most expressiveFace and eyes convey the most expressive
types of body language,types of body language,
including happiness,including happiness,
surprise, fear, anger,surprise, fear, anger,
interest and determinalioninterest and determinalion
It is truely said that It is truely said that ”face”face
is the index of mind”.is the index of mind”.
This picture shows - This picture shows - ”Disgust””Disgust”
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Facial Expression Facial Expression ’Content’’Content’
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Facial ExpressionFacial Expression
Delighted,Delighted, pleased pleased
or glador glad
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Facial ExpressionFacial Expression
FrustratedFrustrated
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Facial ExpressionFacial Expression
SuspeciousSuspecious
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Facial ExpressionFacial Expression
FearFear
The feeling of The feeling of
being afraid.being afraid.
Emotion showingEmotion showing
impending danger,impending danger,
threat or evilthreat or evil
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Facial ExpressionFacial Expression
FrownFrown
To contract brow - showing To contract brow - showing
unhappiness or anger.unhappiness or anger.
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Facial ExperienceFacial Experience
Biting the lips:Biting the lips:
It is a It is a nervous habitnervous habit
A sign of A sign of
’’inexperienced liar’inexperienced liar’
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Facial ExpressionFacial Expression
SMILES:SMILES:
It shows happinessIt shows happiness
& welcome communication& welcome communication
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Smile & LaughSmile & Laugh
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Mouth GuardMouth Guard
Suppress theSuppress the
deceitful words.deceitful words.
The mouth guardThe mouth guard
is one of the fewis one of the few
adult gesturesadult gestures
copied from copied from
children.children.
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Facial ExpressionFacial Expression
Telling a lieTelling a lie
If a five year old chilIf a five year old childd
tells a lie to the parents,tells a lie to the parents,
the mouth will be the mouth will be
deliberately covered deliberately covered
with one or both hands,with one or both hands,
immediately afterwards.immediately afterwards.
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Facial ExpressionFacial Expression
Telling a lie:Telling a lie:
When a teenager tells aWhen a teenager tells a
lie, the hand is brought tolie, the hand is brought to
the mouth, but instead ofthe mouth, but instead of
hand slapping gesture hand slapping gesture
over the mouth, the over the mouth, the
fingures rub lightly around the mouth.fingures rub lightly around the mouth.
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Facial ExpressionFacial Expression
Telling a lie:Telling a lie:When an adult tellsWhen an adult tells
a lie, - a lie, - ’a nose touch’’a nose touch’
gesture results.gesture results.
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Telling a lieTelling a lie
Look at the cluster ofLook at the cluster of
gestures to indicategestures to indicate’deceipt’’deceipt’..
Such as finger guardingSuch as finger guarding
(covering) the mouth.(covering) the mouth.
Another formAnother form
of of ’mouthguard’’mouthguard’
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Hands (gesticulation)Hands (gesticulation)
’’Gesticulation’ Gesticulation’ means tomeans to
show something by hands.show something by hands.
Hand movement gives aHand movement gives a
lot of information.lot of information.
But, gesticulation shouldBut, gesticulation should
be coherent with thebe coherent with the
words.words.
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Use of hands while talkingUse of hands while talking
Use your hands moreUse your hands more
confidentconfidentlyly
Use your hands to Use your hands to
describe something or todescribe something or to
add weight to a point youadd weight to a point you
are trying to make.are trying to make.
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HandsHands
A fist supporting the headA fist supporting the head
is a sign of is a sign of
’ ’Boredom’Boredom’
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HandsHands
Repeated gesturesRepeated gestures
such as such as ’Thumbs twidling’Thumbs twidling’’
indicate indicate ’boredom’.’boredom’.
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HandsHands
Hair twirling is Hair twirling is
another sign of another sign of
’’Boredom’Boredom’
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HandsHands
The listener is feelingThe listener is feeling
’ ’Negative’.Negative’.
Hand under chin withHand under chin with
index finger pointingindex finger pointing
upwards & thumbupwards & thumb
supporting the chin.supporting the chin.
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HandsHands
Rubbing the eye can mean Rubbing the eye can mean
that you are that you are ’lying’lying’ or feel’ or feel
that the other person is that the other person is
lyinglying..
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HandsHands
Touching the nose is Touching the nose is
a signal lying. a signal lying.
It may occur once orIt may occur once or
several times duringseveral times during
a conversation.a conversation.
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HandsHands
Rubbing your ear Rubbing your ear may meanmay mean
that you have enough of that you have enough of
someone’s lies.someone’s lies.
ScratchingScratching
neckneck means means
that you arethat you are
not sure that younot sure that you
agree.agree.
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Pulling collars (Hands)Pulling collars (Hands)
The Collar Pull GestureThe Collar Pull Gesture
When a person is feeling When a person is feeling
angry or frustrated, he needsangry or frustrated, he needs
to pull the collar to allow coolto pull the collar to allow cool
air to circulate around it.air to circulate around it.
When you see some oneWhen you see some one
doing this you can ask himdoing this you can ask him
to clarify his point. to clarify his point.
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HandsHands
Putting pen in Putting pen in youryour
mouth mouth shows that youshows that you
may be under pressuremay be under pressure..
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Crossing the armsCrossing the arms
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Some times indicates Some times indicates ”Thinking Hard””Thinking Hard”
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””Pain in the neck” gesturePain in the neck” gesture
A person who uses A person who uses
this when lying, this when lying,
usually avoids yourusually avoids your
gaze and looks down.gaze and looks down.
This gesture is alsoThis gesture is also
used as a signal ofused as a signal of
frustration or anger.frustration or anger.
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Folding ArmsFolding Arms
It is interpreted asIt is interpreted as
’ ’I am taking a defensiveI am taking a defensive
posture’,posture’, or or
’’I disagree with what II disagree with what I
am hearing’. am hearing’.
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HandshakeHandshake
Handshaking is a formHandshaking is a form
of greeting in mostof greeting in most
western cultures.western cultures.
A firm handshakeA firm handshake
will give the impressionwill give the impression
of assertiveness orof assertiveness or
honesty.honesty.
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HandshakeHandshakeEqualEqual
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HandshakeHandshake
Giving ControlGiving ControlSubmissive HandshakeSubmissive Handshake
Taking ControlTaking ControlDominant HandshakeDominant Handshake
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Glove HandshakeGlove Handshake
It is also called aIt is also called a
’ ’Politician’s Handshake’Politician’s Handshake’
He wants to give theHe wants to give the
impression that he isimpression that he is
trustworthy & honest.trustworthy & honest.
But, the receiver feelsBut, the receiver feels
suspicious.suspicious.
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HandshakesHandshakes
Double HanderDouble Hander
It may produceIt may produce
discomfort in discomfort in
unfamiliar recipientunfamiliar recipient
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HandshakesHandshakes
Handshakes that invade personal Handshakes that invade personal
space of the recipient.space of the recipient.
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HandshakesHandshakes
Handshakes that produce discomfortHandshakes that produce discomfort
in recipient.in recipient.
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GreetingsGreetings
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Rubbing HandsRubbing Hands
Positive ExpectationPositive Expectation
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The ’Shrug’The ’Shrug’
The The ’Shrug’ ’Shrug’ may be a may be a
conscious effort toconscious effort to
’’deceive’.deceive’.
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Powerful & intimidatingPowerful & intimidating
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Don’t approach me !Don’t approach me !
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Ready to fightReady to fight
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TroublesTroubles
Conflict withConflict with
peerspeers
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BoredomBoredom
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Steepling HandsSteepling Hands
Lowered SteepleLowered Steeple
This position is normallyThis position is normally
used by steepler whileused by steepler while
listening rather thanlistening rather than
speaking.speaking.
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Steepling HandSteepling Hand
Raised SteepleRaised Steeple
This position is normallyThis position is normally
taken when the person istaken when the person is
giving his opinions orgiving his opinions or
ideas and is doing theideas and is doing the
talking. talking.
Managers often use thisManagers often use this
gesture while gesture while
instructing their subordinatesinstructing their subordinates..
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Clenched HandsClenched Hands
High clenched handsHigh clenched hands
indicate people whoindicate people who
are difficult to decipherare difficult to decipher..
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Gripping HandsGripping Hands
Confidence
Frustration
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Closed Attitude & Open AttitudeClosed Attitude & Open Attitude
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Dominant or aggressiveDominant or aggressive
Dominant or aggressive
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Partial Arm-cross Barrier Partial Arm-cross Barrier GestureGesture
Lacking in Lacking in
Self-confidenceSelf-confidence
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EvaluationEvaluation
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Genuine InterestGenuine Interest
Real interest is Real interest is
shown when the shown when the
hand is on the cheek hand is on the cheek
but, not used as a but, not used as a
head support. head support.
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Chin-stroking GestureChin-stroking Gesture
Shows genuine interestShows genuine interest
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Thumb DisplaysThumb Displays
Dominant MaleDominant Male
Arms folded with thumbsArms folded with thumbs
pointing upward displayspointing upward displays
superior attitude.superior attitude.
Dominant FemaleDominant Female
Dominant or aggressiveDominant or aggressive
women also use thiswomen also use this
gesture.gesture.
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””Arm gripping” GestureArm gripping” Gesture
It shows that the userIt shows that the user
is is ”cool” ”cool” and wants toand wants to
make his superioritymake his superiority
felt.felt.
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ReadynessReadyness
Readyness in the Readyness in the
right context is correct,right context is correct,
but, the but, the basic meaningbasic meaning
is is ’aggression’.’aggression’.
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Use of Eye ContactUse of Eye Contact
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Eye signalsEye signals
Eyes can give the mostEyes can give the most
revealing & accurate signalsrevealing & accurate signals
because they are the focalbecause they are the focal
points of the body.points of the body.
The pupils will dilate orThe pupils will dilate or
contract as the person’s attitude & mood contract as the person’s attitude & mood
changes from positive to negative & vice changes from positive to negative & vice
versa.versa.
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Eye signalsEye signals
There is an old saying –There is an old saying –
””Look a person in his eyesLook a person in his eyes
when you talk to him”.when you talk to him”.
Because, pupils tell youBecause, pupils tell you
their real feelings.their real feelings.
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EyeEye
To make people feel To make people feel
good and show your good and show your
interest, maintain interest, maintain
good eye contact.good eye contact.
Look at the person’s Look at the person’s
whole face above the tipwhole face above the tip
of their nose.of their nose.
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EyeEye
People avoid eye contactPeople avoid eye contact
when an uncomfortablewhen an uncomfortable
question is asked.question is asked.
Raising one eye brow Raising one eye brow
shows disbelief and two shows disbelief and two
shows surpriseshows surprise
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Eye ContactEye Contact
Have eye-contactHave eye-contact
but, don’t starebut, don’t stare
While talking toWhile talking to
people, give them people, give them
all some eye-contactall some eye-contact
to create a betterto create a better
connection and see if connection and see if
they are listeningthey are listening
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Beady little eyesBeady little eyes
When someone gets When someone gets
excited, his pupils canexcited, his pupils can
dilate upto four timesdilate upto four times
their normal size.their normal size.
Pupil watching was used by the Pupil watching was used by the
ancient Chinese gem traders, whoancient Chinese gem traders, who
watched for the pupil dilation of theirwatched for the pupil dilation of their
buyers when negotiating prices.buyers when negotiating prices.
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Beady little eyesBeady little eyes
An angry, negative An angry, negative
mood causes the mood causes the
pupils to contract topupils to contract to
’ ’beady little eyes’beady little eyes’
or ’snake eyesor ’snake eyes’’
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Gaze BehaviourGaze Behaviour
It is only when you seeIt is only when you see
’’eye-to-eyeeye-to-eye’ ’ with anotherwith another
person that an effectiveperson that an effective
communication can becommunication can be
established.established.
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Business GazeBusiness Gaze
During any businessDuring any business
discussion imagine thatdiscussion imagine that
there is a triangle on thethere is a triangle on the
other person’s forehead.other person’s forehead.
If you keep your gaze If you keep your gaze
directed at that area, youdirected at that area, you
can create serious atmosphere andcan create serious atmosphere and
the other person senses that you the other person senses that you
mean business.mean business.
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EyeEye
Shocked &Shocked &
Surprised.Surprised.
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An An ’Aura of power’Aura of power’’
The man leaning backThe man leaning back
in his chair with his feetin his chair with his feet
on the desk is showing on the desk is showing
that he owns the territorythat he owns the territory
around him.around him.
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Don’t cross your arms or legsDon’t cross your arms or legs
They make you seemThey make you seem
defensive or guarded.defensive or guarded.
Keep your arms andKeep your arms and
legs open.legs open.
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Don’t slouch, sit up straightDon’t slouch, sit up straight
Don’t slouch, sit up Don’t slouch, sit up
– – straightstraight. .
But in a relaxed way,But in a relaxed way,
way, not in too tenseway, not in too tense
mannermanner
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Don’t touch your faceDon’t touch your face
It might make youIt might make you
seem nervous andseem nervous and
can be distractingcan be distracting
to listeners, duringto listeners, during
conversation.conversation.
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Keep your head upKeep your head up
Don’t keep your eyesDon’t keep your eyes
on the ground.on the ground.
It might make youIt might make you
seem insecure andseem insecure and
a bit lost.a bit lost.
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While walkingWhile walking
Slow down a bit –Slow down a bit –
Walking slower makesWalking slower makes
you seem more calmyou seem more calm
and confident.and confident.
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Keep a good attitudeKeep a good attitude
Keep a positive, openKeep a positive, open
and relaxed attitude.and relaxed attitude.
How you feel, comes How you feel, comes
out clearly through yourout clearly through your
body language.body language.
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Territorial GestureTerritorial Gesture
Indicates pride ofIndicates pride of
owenership.owenership.
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Owenership GestureOwenership Gesture
Reflects easy-goingReflects easy-going,,
relaxed and relaxed and
carefree attitudecarefree attitude
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Can you decode their body Can you decode their body language?language?
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What are people saying?What are people saying?
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Can you decode their body Can you decode their body language?language?
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ConclusionConclusion
The knowledge of body langauage helpsThe knowledge of body langauage helps
us to understand & control our own body us to understand & control our own body
language better & helps us improve ourlanguage better & helps us improve our
communication skills.communication skills.
Words are used primarily to conveyWords are used primarily to convey
information, while body langauge is usedinformation, while body langauge is used
for negotiating interpersonal attitudes &for negotiating interpersonal attitudes &
as a sustitute for verbal messageas a sustitute for verbal message..
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ConclusionConclusion
By using positive body language we canBy using positive body language we can
successfully ace any interview, win successfully ace any interview, win
friends in the society, improve friends in the society, improve
interpersonal relationships and maintaininterpersonal relationships and maintain
cordial relationship in family.cordial relationship in family.
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ConclusionConclusion
We should also closely observe other’sWe should also closely observe other’s
body language when they are speaking,body language when they are speaking,
to correctly interpret their messages.to correctly interpret their messages.
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Any QuestionAny Question
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Thank youThank you By – N.G.Palit By – N.G.Palit
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The EndThe End
Please feel free to send your valuablePlease feel free to send your valuable
feedback to me at :- feedback to me at :-
[email protected]@yahoo.co.in