BODY LANGUAGE

Business Communication

Body Language

Impacts your success.Makes the most effective and efficient use of

your time.Attracts people. If your body language doesn’t match your

words, you are wasting your time.

Handshakes

A firm handshake is always the best handshake for a business meet.

Men and women handshakes are different.

Ways to a good handshake. Hold the person’s hand

firmly. Shake web-to-web, three

times maximum. Maintain constant eye

contact.

Eye Contact

Most obvious way to communicate.

Look at face and no where else.

Look at for about 80-90 percent of the time. Less time can

represent discomfort.

Posture

One of the first things people notice is how you present and carry yourself. Stomach in Chest out Shoulders back Head up

If your posture is presentable you may draw more people into the conversation.

Smiles

Smiles are important facial expressions.

They show interest, excitement, empathy, and concern .

Smile to please .Smiling can gain and

increase your respect.

Communication

Communication is the key to a successful presentation.

Speak to your audience.Listen to their questions.Respond to their reactions.Adjust and adapt.

Notes

Reading directly from notes is never good.Its ok to occasionally glance at your notes.Don’t mumble, speak loudly and clearly, and

sound confident .If you make a mistake, correct it and

continue.

ASHLEY GOSHEN

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