Bob Panic: Solution Architect -Security Systems & Security Architecture and Cloud SolutionsMob: +61 (0) 424 102 603 Email: bobpanic@outlook.comwww.bobpanic.com

Career Summary

Motivated, driven, dynamic and resourceful Solutions Architect who is focused on developing IT security frameworks, processes and solutions to ensure every element of technology is comprehensively covered.

For over 25 years my objective has been to ensure the confidentiality, integrity and availability of an organisation’s information, who is involved in extensive and detailed requirement gathering processes, stakeholder engagement and project management, strategic systems integration, creation of acceptance and evaluation criteria, delivery of benchmarking documents, audibility systems, I am expert at running brainstorming workshops (security, risk, planning), delivers targeted needs and gap analysis, requirements profiling, process mapping and security design with a holistic business focus on analysis, design and business systems security modelling is a particular speciality.

I act as a key liaison, a single point of contact, I am hands on and interact closely with business stakeholders in order to understand the structure, operation, policies, processes related to security of the organisation, this is key to my success in developing and recommending IT security solutions and systems that enable organisations and projects achieve its goals.

I am a champion of best practice Security Architecture design including methodologies like SABSA, ISO 27001 and Standard of Good Practice for Information Security and using tools like Splunk for Enterprise Security developing and delivering security intelligence platforms that address SIEM (Security Information and Event Management) with real-time dashboards, reports, incident response workflows, analytics and correlations. For example at NSW Education and did a considerable amount of work with security architecture and data surveillance (including cloud solutions) using tools like Splunk and Tableau. The critical thing about my success in this space has been to ensure that the right data is identified that contains the information that is needed for queries as the machine data generated by some systems might not have the specific detail required for streaming surveillance operations

Industry and Skills Summary

Professional Skills

Technology Architecture, Transformational Change Management SME, Portfolio Manager, Business Enterprise Change Management, Stakeholder & Client Relationship Management; Strategy Development; Business Enterprise Architecture; Business Analysis; Transformation & Enterprise Release Management; Organisational & Technical Operational Change management; Business Process Engineering; Service Management; ITIL & ITSM Implementation

Methodologies: SABSA, Standard of Good Practice for Information Security, ISO 27001, Agile (5 years) SCRUM Master, Prince 2 (10 years), PMBOK (5 years), Telstra TDP/Rapid (2 years)

Technical Skills

ISO 27001, Splunk Enterprise Security, Splunk for SAP, TOGAF, ADKAR, CMDB, SDLC, Clarity PPM, NET Frameworks 2.0; Oracle FlexCube, Oracle OEM; Oracle forms, BPR, ITIL, ISO, OBIEE, SAP BI, SAP Payroll, SAP Financials, SAP HR, SAP to Manfact migration, Oracle Business Information Warehouse (BW), SAP Warehouse Management (WM), Pronto ERP, Dynamics AX (3.0), Siebel CRM, TRIM Document Management Systems, PeopleSoft ERP, Oracle ERP, GIS systems, CRM Siebel, .NET, SQL Server, Oracle, Maximo, Stratus VOS, Websphere, Sales Force, J2EE, EMC SAN/NAS, Network and server infrastructure, DMZ, VERITAS Clustering, Net Backup, CAD Systems.

Industry Experience

Banking, Professional Services; Resources; Energy; Telecommunications; Insurance; Government; Utilities and Financial Services.

Education

Current in progress: Master of Business & Technology (MBT) Program – UNSW 1999: Associate Diploma of Information Systems - T.A.F.E 1995-1997: Electronics Sales, Service Management & IT Support Diploma A.I.T.C

1994: Sales & Customer Service Diploma - South Australian Sales Institute1991-1993: Advanced Certificate in Architectural Drafting - T.A.F.E (Part Time)

Training & Industry Contributions

• Clarity Project Management training (Telstra)• RAPID Project Management Methodology Training - RAPID is Telstra's PM methodology based on

PMBOK and Prince2• Integral (SAP R3) Training – Telstra project financial system

Key strengths

• Key subject matter expert in business systems support modelling and design within TOGAF best practice • Solid understanding and practical implementation of varied security methodologies including Standard of

Good Practice for Information Security, ISO 27001• Security Architecture commentator who has written a number of whitepapers on IT security, risk

management, planning, disaster recover and general industry commentary • I am a leading consultant on multi million dollar business transformation, change and planning

programmes

• I have solid, proven experience in delivering large, complex current and future state views and context diagrams, data flow diagrams, extensive decision analysis, change impact analysis, business readiness assessments, stakeholder analysis and readiness, development of future state organisational business requirements, running extensive planning workshops and development of stakeholder communications channels and excellent interpersonal and communication skills.

• I have proven business analysis and change management experience relating to business process and core enterprise applications and business process change and business systems support structures.

• I have strong problem solving and root cause identification skills and posses effective functional management style

• Attention to detail and able to work to strict deadlines• Flair for harnessing and co-ordinating disparate stakeholder contributions to common goals• High team, proactive and result oriented approach.• Highly developed understanding of business systems in the use of major commercial software and specialist

business systems (Hogan, SabreSonic, Oracle FlexCube, SAP Finance, Primavera, SAP PM and MM, Oracle ERP Suite, MS Project, Word, Excel etc).

• Highly accomplished in oral and written communication and graphical presentation (swim-lanes, business process flows, context diagrams)

• Proven and demonstrated ability to co-ordinate and communicate effectively at all levels of management including project managers, subcontractors, engineering and site personnel.

Career Overview

October 2014 - Current: Solutions Architect – Emergency Services Telecommunications Authority, (ESTA), Victoria I am directly responsible for leading the ESTA WFM (Aspect Workforce Management System) and CAD (Computer Aided Dispatch) solution design and architecture sitting across business and technology streams. I am looking to deliver a highly resilient and redundant (Business Continuity and DR) technology solution that not just covers technology but meets business needs and interfaces into varied ESTA Systems and technologies.• Managed and developed Solution Architecture, Data Architecture and ESTA Design Principles documents

and Templates ensuring CIO and PMO Director support for business and technical initiatives• Developed and delivered fully integrated Workforce Management System (Aspect WFM) Solution design

and architecture, agreed and approved by the CIO and IT leadership within a tight 8 week timeframe – including Production, DR and Lab environments and associated SQL database development

• Led the deployment activities of VM cloud based solution and managed vendor deployment• Extensive consultancy and business support to business and operation stakeholders on LMS, HRIS,

Computer Aided Dispatch,• I acted as the primary source of business systems and technology solution architecture advice, guidance,

TOGAF process and pest practice solution architecture methodology.

June 2013 – October 2014: Identity Management and Cloud Security Solutions Delivery Architect - NSW Education Department Delivery overview: business analysis and management of a multi-stream SAP cutover and release for the multi million dollar LMBR program for Pre-Prod and Production deployments covering: SAP Schools Finance, TAFE HR & PY, HANA and Master Data Load sequencing for over 2000 schools and 12 TAFE institutes. As the central SME for extensive cutover planning and execution of SAP modules and environment code migrations including: ECC, BPC, BI, BW, HR and PY. Integration of Splunk Cloud for SAP and Enterprise Security configuration.

• I Located the correct the varied data sources that contained the information that Splunk will be utilise to explore – including SAP Logs, Cisco Router logs, Active Directory Logs etc..

• I created a central depository for the location of all data files Splunk needed to index• I defined and identified the specific data files and use Splunk to index the data – Transform the data into

results• Report generation and visualisation of Splunk Events to capture security breaches and user activity

monitoring across the SAP landscape • Configuration and installation of Splunk on Windows Server 2000• Configuration of Splunk Cloud POC and import of data sets for operational intelligence activities• The integration of tableau for Splunk data analysis

Feb 2013 – June 2013: Business Cloud Systems Solutions Architect – Security & Risk - Queensland Health Delivery overview: management of a central centre of cloud technology architecture excellence, leading a team of four of experts providing world class cloud solutions to over $5 Billion of Programmes including New Hospitals Program, CARS, Program, G2O (GroupWise to Outlook migration) and GCUH.

Acted as the Strategic Risk Manager for the $1.76 Billion Gold Coast University Hospital (GCUH), running risk workshops with senior stakeholders and continual reporting and management of over 30 core program risks ensuring that there are no blockers to the September 2013 go live date

Jan 2012 – Jan 2013: ERP Solution Architect & Change Manager – Security and Risk Planning - Virgin Airlines AustraliaDelivery overview: responsible to ensure that the new Virgin booking system, SabreSonic architecture was integrated with IIB SOA solution into Virgin was implemented effectively into the enterprise from a business process (process design, business needs and gap mapping, support needs analysis), change & transformation perspective conforming to BABoK best practice.

• Delivery of business transformation planning and change management and workforce development management solutions.

• Updating and analysis of business needs and skills requirements • Delivered business process design document for airline booking system on time and within budget• Re-forecast remaining work and resource requirements to achieve requisite scheduled handover of core

SAP Finance and banking modules and integration of SabreSonic via SOA and Web interfaces • To analyse current change processes (strategy, people, process and technology) and recommend

business planning process improvements to Senior Leadership Team.

June 2011 – Jan 2012: Senior Solutions Architect – Internet banking systems & Cloud Security Design - UBank – Oracle/NABDelivery overview: I was the senior business Architect, Change & Transformation, for the $1 Billion NextGen Program (Core Banking Platform integration and UBank platform) and working with a team of 120 Oracle project delivery experts, senior management stakeholders and 7 project managers.

• delivery of KYC and AML compliance business process, I ran transformation planning workshops and workforce training needs requirements gathering and development management needs analysis.

• Splunk implementation for core data stream security analysis • I delivered a Program & Vendor Master Deployment & Change Schedule and impact assessment for the

program identifying key people and business process impacts.• Updating and analysis of change progress and reporting of change performance measurement.• Reforecast remaining work and resource requirements to achieve requisite scheduled handover of core

banking modules• I established BABoK best practice guidelines and implemented process design best practice for the PMO• I delivered analysis on current change processes (strategy, people, process and technology) and

recommend planning/scheduling process improvements to Senior Leadership Team.

May 2009 to June 2011: Cloud Systems Solutions Architect – Security and Risk, Whole of Government Queensland (Department of Public Works) Delivery overview: Delivered and embedded SAP B1 (Cloud based SAP Solution and data migration) HR systems processes, SAP Architecture best practice, delivered key BA artefacts, delivered development and business process education training of key stakeholders and staff. Involved in the running of government steering committees, management of the change process function and process integration into the department. Delivered business change impact analysis for Core SAP PM and SAP MM Enterprise systems across 30 departments for the maintenance (scheduled and preventative maintenance) of core department assets across Queensland. Duties Included:

Feb 2007 to May 2009: Business Architecture Lead – Identity Management, Security Transformation & Cloud Solutions: CitiPower, PowerCor and SP AusNet (Via Satyam) Delivery Overview: I was responsible for the delivery of business analysis and planning, scheduling and technology change process design, including cloud solutions (private and public including Amazon Cloud POC) methodology and architecture standards to the utilities sector in Victoria. I also delivered a number of training and people development projects via my newly established scheduling service for SP AusNet including change management methodologies, Primavera 6 implementation, program capability to manage the Supervisory Control & Data Acquisition (SCADA), Distribution Management Systems (DMS) and HSM (High Speed Monitoring) and Oracle ERP migration. Duties Included:

• Lead BA role responsible for cloud SaaS best practice implementation with Amazon Cloud solution and Private Cloud, co-ordination, development and provision training within the utilities sector on the deployment of smart meter technologies, development of mesh communication and IT infrastructure, SCADA systems integration into DMS and HSM systems

• Project Manage the implementation of an Executive Level Project Performance Reporting System across all Victorian utilities sector covering: Major Capital Projects (Smart Meters, poles, substations, SCADA systems, HSM and DMS), Minor Projects and Sustainment Engineering Projects

• Creation and implementation of the Business Needs Management Database.• Project cost control using earned value principles for planning, scoping & budget control.• Maintenance of cash flow projections for $6 Billion of Planned Smart Meter deployments• Develop project cost and schedule performance reports providing analysis and recommendations.• Identification and resolution of project controls procedural deficiencies and improvements.• Maintenance and control of project cost accounts by currency

Dec 1998 to Feb 2007: Global Manager, Solution Architecture – Cloud Based Security solutions - ASIA/Pacific Region - Satyam Delivery Overview: For 10 years I established and managed a highly innovative offshore business Cloud Architecture project delivery solutions, focused on cloud security best practice for Satyam for the delivery of global projects and IT systems Security Solutions for global banking, finance and insurance (NAB, ANZ, Bank of India, Bank of Singapore, Suncorp, AMP, AXA), Utilities and Heavy Industry clients.

I prototyped the standardised Security Solution Architecture best practice services model in onshore/offshore EA Services, project support, training and outsourcing model; conducted research; chaired steering committees, re-framed business cases, developed competitive offer, established business infrastructure artefacts, created EA support Centre of Excellence; negotiated alliances, meeting 100% of objectives, exceeding revenue and profit forecasts.

I developed custom Security policies and communication strategies, project governance processes, engaged stakeholders (2-way) to deepen business process understanding and adoption, I developed varied transformation management solutions which anticipated and answered business questions and headed off anxiety, which inspired confidence and demonstrated business process knowledge strategies which led to a 27% quicker adoption of banking system integration for banking clients.

April 1991 to Feb 1998: Business Solution Analyst - IPEX ITG for BHP, Oxiana Group and Newcrest MiningDelivery Overview: for almost 8 years I was solely responsible for delivery of Business Analysis services for SAP Plant Maintenance (PM), SAP Material Maintenance (MM) and SAP human capital (HR) business change projects. I was responsible for requirements gathering, business needs analysis, business process mapping, resource forecasting, skills mapping and design, BA service delivery and scheduling services to key IPEX mining clients (BHP, Newcrest and Oxiana - now OZ Minerals) Delivered a number SAP MM integration, readiness and support analysis documents to Oxiana Group, covering business operations across the state with plant maintenance, scheduling, establishment of standardised business processes, SAP Maintenance product training across the organisation, implementation definition and understanding the end to end delivery of minerals from mine to shipping port by rail and road. Through my extensive analysis work I delivered a 23% production efficiency and 46% increase in outsource maintenance quality and stability over a 5 year period to Oxiana Group