Board Services - CEO Recruitment
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Transcript of Board Services - CEO Recruitment
We Are: Recruiters, Strategists & Implementers
www.CoorsHealthcareSolutions.com1.800.507.6917
Coors Healthcare Solutions © 2013
BOARD EDUCATION ADVISORY SERVICES
CEO Recruitment Process
Coors Healthcare Solutions © 2013
Coors Healthcare Solutions• A boutique, national healthcare services firm providing executive
search, interim placement, physician alignment, performance management, operational and financial solutions
• One-stop solution provider • Experienced and diverse team delivers results, unmatched
customer service and the ability to understand our clients needs and culture
• Preferred vendor of Executive Search Services for MD Anderson, University of Texas Health System, St. Luke’s Episcopal Health System and Wheaton Franciscan Healthcare
Coors Healthcare Solutions © 2013
Proven Recruitment Results
92% Of search are closed within 90 to 120 days
88% 2-year+ retention rate of placed candidates
73% Of Searches Include Top Level Diversity Candidates
Coors Healthcare Solutions © 2013
RECRUITMENT PROCESS
In-depth process tailored to your culture to identify long-term, ideal fit placements
Coors Healthcare Solutions © 2013
TIME FRAME PROCESS STEPS DATES
Up to 45
DAYS
Stage I:
Preparation and Research• Assess challenges, expectations and culture of SBPH • Board Education of Search Process• Determine Search Committee
Stage II: Operations and Candidate Identification• Sourcing, screening & vetting of all candidates
Up to 45
DAYS
Stage III: Evaluation and Selection of Talent• Review and selection of semi-final and final slates• Behavioral Based Interviewing of finalist candidates• Reference checks• Employment offer and negotiation
30 Days Up To 6 Months
Stage IV: Post Search - Onboarding & Retention• Transition assistance & on-boarding tools to ensure retention
Coors Healthcare Solutions © 2013
PARTNERING WITH COORS
Specific Points for Discussion
Coors Healthcare Solutions © 2013
Key Points for Board Discussion• Search Process and timeline goal discussion• Use of Coors’ resources• Establishing the Search Committee
– Criteria for membership– Identify Search Committee members
• Ideal Candidate Criteria• Use of DISC Assessments – communication style analysis for fit• Search documentation
– Organization assessment– Job Spec– Advertising
Coors Healthcare Solutions © 2013
• Review 5-year strategic plan
• Coors will work closely with the Board to develop:– CEO Competencies– Goals & challenges– Competitive compensation – benefits, severance, outplacement, etc.– Emergency plan – succession plan
• Work closely with the Board to establish a timeline and process that encompasses all expectations
• Will assist with defining roles and coordinating timing of the full search process with established reporting back to the Board and Search Committee
• Coors will conduct a thorough on-site culture and operations assessment of SBPH and the surrounding community (Day 2)
Recruiting Plan & Process Coordination
Coors Healthcare Solutions © 2013
Stage I: Preparation & Research
• Board expectations established• Determine search committee
• Determine search timeline and customize process for SBPH goals for CEO search• SBPH CEO position documentation & culture assessment
• Review initial CEO Applicants• Create position marketing documents – Job Spec and online position advertisements
• Identify processes for stages II, III, IV
Coors Healthcare Solutions © 2013
Use of Coors Healthcare Solutions• Define Coors’ role in search process and candidate vetting
– Coors’ CEO Candidates– Level of involvement desired– Applicant tracking through Coors’ web portal
• Assess the current recruitment process– Marketing efforts? – Number of applications received? Candidates contacted?
Coors Healthcare Solutions © 2013
Selection of Search Committee• Coors recommends 8 members:
– 2 board members, 2 senior leadership, 2 physician leaders (chief of staff, chief of surgery, medical directors or highest patient admitter), 2 community leaders (SBP Council members, etc.)
• Individuals must be committed to the search process and maintaining process deadlines and confidentiality
• Assign a role for each search committee member (day 2)
Coors Healthcare Solutions © 2013
Identify Ideal Candidate Criteria• What does your next CEO partner look like?• Education & experience• Job requirements• Community involvement• Personal characteristics• Specific skill sets (i.e. physician enterprise development,
ACO, service line development, financial turnaround)
Coors Healthcare Solutions © 2013
Communication Through Personal Insights Profile
Creative -- Slow Start / Fast FinishVacillating -- Temperamental
CompetitiveConfrontational
DirectResults-OrientedSense of Urgency
Change Agent
Good Supporter -- Team Player -- Persistent & Cooperative -- Sensitive to Other’s Feelings
High Trust LevelNot Fearful of Change
ContractibilityRather Talk than Listen
Verbal SkillsProjects Self-Confidence
Process-OrientedQuick to Change
IndependentOptimistic
AccommodatingDislikes Confrontation
PersistentControls Emotion
AdaptableGood Listener
Product-OrientedSlow to ChangeSelf-Disciplined
Pessimistic
PreciseAccurate
Concern for QualityCritical Listener
Non-Verbal CommunicatorAttention to Detail
Coors Healthcare Solutions © 2013
Creation of Search Documentation• Candidate screening forms• Authorization to check
background, education & references
• Evidence based position criteria document
– Management background & education– Strategic planning experience– Operational experience– Business & financial acumen– Physician relationships– Leadership development– Interpersonal skills– Mission/values orientation
• Job Specification• Search marketing job
advertisement• Spousal & family interview• Behavior based interview
questions• Candidate interview evaluation• Reference check interviews
Coors Healthcare Solutions © 2013
• Internal sourcing – nationwide network of passive candidates
• Association affiliations• Email and telephone campaigns• Industry specific job-boards and online postings• Current marketing strategy? Where have ads been
posted?
Marketing Strategy for Nationwide Search
Coors Healthcare Solutions © 2013
Coors’ Onsite Assessment• Better understanding of culture and needs of the organization• Interview senior leadership team• Interview medical staff leaders• Understand the barriers and challenges in the organization• Identify potential areas of improvement for incoming CEO and
Board• Tour facility and community• Develop search committee based on Board recommendations
and Coors’ interviews
Coors Healthcare Solutions © 2013
Stage II: Search Operations & Candidate Identification
• Candidate sourcing
• Candidate screening, qualifying, verification and spousal interview
• Discuss and review candidates with Search Committee to determine semi-final
slate
• Determine final candidate slate
Coors Healthcare Solutions © 2013
Stage III: Evaluation & Selection of Talent
• Coors in-person interviews of final slate candidates and Personal Insights
Profile reports
• CEO candidate interviews with search committee
• Reference check interviews
• Selection of new CEO and employment offer
Coors Healthcare Solutions © 2013
Stage Four: Placement, Transition & On-Boarding
• Follow up with all final slate candidates
• Transition, relocation and on-boarding assistance• Executive Coaching monthly calls
• 90 day visit to review and follow up with Board on search success
Coors Healthcare Solutions © 2013
Integrated Healthcare SolutionsRecruitment Physician Finance & Operations People – Process -
PerformanceRetained Executive Search Firm
Board Advisory Services
Emerging Leaders – Director Level Search
Interim Placement Services
(Rapid) Emergency Response Team
Physician Strategy & Alignment
Unique Retention Strategies
Physician Advisory Council™
Coors Med Auxilium™ - In-house Development of Recruiting
Function
Physician Practice Turn-key Start-Up & Business Planning
Organizational Assessment
Service Line Improvement
Turnaround Services
Population Management
Interim Executive Management
Managing Change - Process, Job Related Training
Board Development
Building High Performance Teams - DISC
Performance Improvement
Talent Management
Executive Coaching
Coors Healthcare Solutions © 2013
We Are: Recruiters, Strategists & Implementers
www.CoorsHealthcareSolutions.com1.800.507.6917
Coors Healthcare Solutions © 2013