BOARD MEETING BRIEFING BOOK...2020/09/09 · BOARD MEETING BRIEFING BOOK Thursday, September 17,...
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BOARD MEETING BRIEFING
BOOK
Thursday, September 17, 2020 9:00 – 11:00 a.m.
Philadelphia Works One Penn Center at Suburban Station 1617 JFK Boulevard, 13th floor Philadelphia, PA 19103
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William Strahan Chair of the Board Comcast Cable Communications
Daniel K. Fitzpatrick Vice Chair of the Board Citizens Bank of PA, NJ and DE
Patrick J. Eiding Secretary of the Board Philadelphia Council AFL-CIO
April Walker Treasurer Microsoft Technology Center
Michelle Armstrong School District of Philadelphia
Emily Bittenbender Bittenbender Construction LP
Steven Scott Bradley Bradley & Bradley Associates Inc.
Shari Brightful PA Office of Vocational Rehabilitation
Manny Citron Deputy Chief of Staff Mayor’s Office of Labor
David Crossed Navigate
Brigitte F. Daniel Esq. Wilco Electronic Systems Inc.
Cheryl Feldman District 1199c Training & Upgrading Fund
Beatriz Mirabal Garces Garces Dental Group
Donald Generals Community College of Philadelphia
Peter Gonzales Welcoming Center for New Pennsylvanians
Ed Grose Greater Philadelphia Hotel Association
John W. Lasky Temple University Health System
Richard Lazer Office of Mayor James F. Kenney
Gabriel Mandujano Wash Cycle Laundry, Inc.
Norma Romero Mitchell Benefits Plus Consulting Group
James Nichols PA Bureau of Workforce Partnership and Operations
Douglas I. Oliver PECO – Exelon Company
Peter Tubolino Siemens Building Technologies
Thomas Tyler The EF Precision Group
Esteban Vera, Jr. Laborers’ Local #57
Christina Wong Comcast Campus Content
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i.
PHILADELPHIA WORKS MEETING AGENDA
September 17, 2020 │ 9:00 – 11:00 A.M.
Virtual meeting via Zoom Presiding: William Strahan, Chair
Welcome and Special Reports
I. Opening Remarks William Strahan
II. Consent Agenda William Strahan • Philadelphia Works Update (p. 2-7) • Board Meeting Summary, June 18, 2020 (p. 9-12) • Committee Meeting Summaries (p. 13-30)
Committee Actions
III. Finance Committee Dale Porter • Committee Update
• ACTION: Approve the Financial Statements for the Year Ended (p. 33) June 20, 2020 and One-month Period Ended July 31, 2020
IV. CEO Report H. Patrick Clancy
• State of Philadelphia Economy
• Employer Engagement
• Job Seeker Services
• Communications Update
Committee Updates
I. Youth Standing Committee H. Patrick Clancy
• Committee Update
II. Employer Engagement & Workforce Strategies Committee H. Patrick Clancy
• Committee Update Timothy Smith
III. Research & Policy Committee Meg Shope Koppel
• Committee Update
IV. Human Resources Committee Norma Romero-Mitchell
• Committee Update
V. One-Stop Operator Standing Committee Tyrone Hampton Jr.
• Committee Update Adjournment William Strahan
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BOARD MEETING BRIEFING BOOK
September 17, 2020
Table of Contents
Meeting Agenda ........................................................................................................... i
Consent Agenda .......................................................................................................... 1
Philadelphia Works Update ........................................................................................ 2
New Business ................................................................................................. 2
Workforce Development System-wide Highlights ................................... 2-4
Youth System Highlights ............................................................................ 4-5
Outreach and Communications ................................................................ 6-7
Board and Committee Meeting Summaries ........................................................ 9-30
Action Items............................................................................................................... 33
Workforce System Quarterly Summary Report ................................................. 37-72
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CONSENT AGENDA ITEMS
Overview
The following items are on the Philadelphia Works Consent Agenda for September 17, 2020:
• Philadelphia Works Update (p. 2-7)
• June 18, 2020 Board Meeting Summary (p. 9-12)
• Committee Meeting Summaries and Reports for this Quarter (p. 13-30)
Items on the Consent Agenda will not be discussed unless requested by a Board member. The
following is a brief overview of each item.
Philadelphia Works Update
This report highlights efforts and progress during the quarter. More details on the information and
initiatives outlined in this report, as well as other efforts in which the Board is engaged, can be
found in other sections within the board meeting briefing book, or are available at
www.philaworks.org.
Meeting Summary: June Board Meeting
The Board is being asked to approve the draft meeting summary from the June 18, 2020 board
meeting.
Committee Meeting Summaries
The Board is being asked to approve the committee meeting summaries included in today’s
board briefing book.
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PHILADELPHIA WORKS
UPDATE
Updates in this Report
New Business
Workforce Development System-wide Highlights
Youth System Highlights
Outreach and Communications
New Business
Thomas Jefferson Health System
Thomas Jefferson Health System Nurse2Nurse Telecompassion Training provides four hours of one on one
training to support nurses on the frontline caring for COVID -19 patients. The Zoom-based training is facilitated
by veteran nurses qualified to deal with crises. The training teaches active listening, safety planning, compassion
fatigue education, intervention technics, and provides information on resources and referrals.
With the support of Philadelphia Works’ Rapid Response funding, 500 nurses in the Jefferson Health System
will receive training. To date, 30 nurses received training with a projection of 30 to 50 nurses receiving training
monthly.
Workforce Development System-wide Highlights
Update of Virtual/Remote PA CareerLink® Philadelphia Services
The Board approved the Electronic Signature Policy on June 18, 2020, which launched efforts to provide
services to PA CareerLink® Philadelphia customers through sensible, risk-averse, and entirely virtual methods.
Since the onset of the Yellow Phase, the PA CareerLink® customers can securely provide sensitive documents
through PA CareerLink® Secure, an end-to-end encrypted file-sharing platform used to support WIOA
registration and EARN enrollment.
Philadelphia Works has established Microsoft Teams as the official video platform to support videoconferencing
for the PA CareerLink® Philadelphia system. Each staff member was equipped with a dial-in license to allow
customers the option of calling in for meetings from their phones. Workshops are hosted live on Microsoft
Teams for customers who have the option to register for workshops through CWDS. There is a wide range of
topics, from job readiness to stress management.
The virtual adaptation of EARN involved the strong collaboration of the county assistance office to maintain the
major tenets of the EARN program while upholding the integrity of the EARN Redesign. Philadelphia Works
introduced the Enrollment Coordinator role designated to conduct outreach and support online engagement
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with customers to maintain the personalized and human-centered design approach that the centers are proud
to produce.
All virtual adaptations to PA CareerLink® Philadelphia services were completed with accessibility in mind
therefore, all services can be accessed with the use of a smart phone.
Philadelphia Works continues to refine virtual services to ensure its user-friendliness and we look forward to
equipping all center staff with high-functioning laptops, docking stations, and headsets to better serve
customers as we move forward.
Philadelphia Works’ Community Outreach Team Supports the 2020 Census Complete Count Committee Mayor Kenney selected President & CEO H. Patrick Clancy to serve as the chairperson of the Jobs Committee
for the Philly Census Complete Count Committee. The decision assigned the Philadelphia Works Community
Outreach Team comprised of Johnetta Frazier, Candice Woods, and Alice Cooper to work hand in hand with
the daily operations of the Philly Complete Count Committee 2020 and the U.S. Census Bureau.
The Community Outreach Team has prioritized several key outreach strategies to publicize the open Census
job opportunities and to increase the 2020 Census self-response rate, especially with hard to count populations
and certain sections of Philadelphia. To maximize these outreach efforts, the Community Outreach Team
utilized their relationships with hundreds of community organizations, faith-based leaders, resident
associations, and block captains throughout Philadelphia. The support of local, state, and federal elected and
appointed officials was also engaged to further emphasize the mission of Philly Counts 2020 to their
constituents. As of August 21, 2020, the Census self-response rate in Philadelphia is 52.8 percent.
Philadelphia Works hosted a Census Job Fair at the Job and Business Resource and Referral Center, supported
by the PA CareerLink®, to aid in the job recruitment efforts in Northeast Philadelphia. The PA CareerLink®
Northwest Philadelphia was also instrumental in recruiting workers for the U.S. Census Bureau, facilitating 15
recruitment sessions with a total of 207 participants being in attendance.
The Philadelphia Works Community Outreach team collaborates with the Philly Counts’ Communications and
Advertising Working Group, the Ongoing Engagement Working Group, and the Interfaith Engagement Working
Group to provide new recommendations and stay abreast of the latest developments.
In concert with the priorities of the Communications and Advertising Working Group, Philadelphia Works’
Communications Team, Dawn Thomas and Damarah Brown have consistently posted 2020 Census updates on
the Philadelphia Works’ social media platforms. As a result of our participation in the Communications and
Advertising Working Group, Philadelphia Works’ Community Outreach and Communications Team co-authored
an op-ed entitled, “Why Completing the Census is Essential for Workforce Development Efforts”, which was
published by Technical.ly on June 16, 2020.
The Community Outreach Team, and additional staff of the Government and Community Relations Unit
continue to assist with the ongoing Census phone banking campaign making connections with Philadelphia
residents to encourage the Census count completion.
Opioid Training Activity The District 1199C Training Fund (The Training Fund) continues to provide comprehensive services to combat
the opioid crisis in Philadelphia. The goals of the grant include using workforce programming to contribute to
reducing opioid use disorder and the resulting mortality rates from overdoses. The Training Fund has
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implemented a multi-level workforce strategy that includes providing training sessions for peer recovery
specialists and direct-support professionals. Thus far, over 200 participants have been trained.
As a result of the intensive training offered, participants have expanded knowledge on innovative addiction
counseling techniques, received job offers, imparted knowledge learned within their workplace, and built
stronger relationships with employers.
One success story highlighting achievement in the program is a participant that was unemployed at the start of
Certified Recovery Specialist (CRS) Training, and upon completion and certification, the participant was offered
employment with Resources for Human Development (RHD). While engaged in the program, the participant
took advantage of resume workshops and career counseling.
The Training Fund has done extensive outreach to promote services offered, participating in an event with the
Directors of Recovery Houses organized by The Philadelphia Mental Health Care Corporation (PMHCC). This
allowed staff to engage potential partner agencies across the Philadelphia region.
Youth System Highlights
Philadelphia Works, in partnership with the youth provider network, continues its efforts to support youth and
young adults as they are learning about careers, connecting to work experience opportunities, and attaining
employment and/or advancing in post-secondary education. Over the last year and a half, Philadelphia Works
collaborated with system-level partners to establish priorities for supporting youth and young adults. Priorities
include but are not limited to increasing access to services, offering a variety of paid work experience
opportunities, building work readiness skills and mindsets in alignment with the Career Development
Framework, connecting youth to career pathways, as well as supporting connections to postsecondary
education and/or employment.
Philadelphia Works, the City of Philadelphia - Office of Children and Families, and the Philadelphia Youth
Network emphasized these priorities through competitive procurement processes for summer and year-round
programming to be operated by the youth provider network. While these priorities were established previously,
they are still relevant and even more important as we face programming during and post a health pandemic
and economic crisis. Philadelphia Works and partners will ensure workforce development opportunities (virtual
and/or in-person) for youth and young adults are available over the next year. For more details about programs
funded by Philadelphia Works, please visit https://www.philaworks.org/workforce-services/young-adults/.
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Summer Youth Employment 2020
Philadelphia’s 2020 Summer Youth Employment activities have
successfully completed. Throughout June, July, and August
2019, youth, and young adults ages 12 to 24 years old
participated in opportunities digitally and in-person. Due to
COVID-19, Summer 2020 opportunities were predominantly
digital (computer and mobile-friendly) and focused on career
exposure, financial literacy, and digital literacy, and brand
identity. Philadelphia Works, in collaboration with the
Philadelphia Youth Network (PYN) and other system partners,
are working to finalize the total number of youth and young
adults who participated. These totals will be reported next
quarter.
Philadelphia Works, along with other employers, virtually hosted summer youth internships. Philadelphia
Works employed five interns to work in different departments to support special projects. The interns also
completed a team project where they were consultants for the organization and had to present their findings
as well as potential solutions.
As an investor in youth employment, Philadelphia Works and partners supported multiple summer experiences.
This year included opportunities for youth to work more than eight weeks over the summer, with some
opportunities to work forty hours a week. By investing in a variety of opportunities, we can ensure that the
workforce development system is meeting the needs of Philadelphia’s youth and young adults. If you are
interested in partnering with WorkReady Summer next year, please
visit https://www.pyninc.org/forms/supportworkready to complete an interest form. We are always looking
for funders, employers to hire youth, and/or additional summer programs that are operating.
Philadelphia Works and other stakeholders participated in a social media celebration of summer work
experiences during the week of August 24. Celebrations displayed lessons learned, shared employers’ stories,
and highlighted participants’ achievements. To see more details, follow us on twitter @PhilaWorks to keep up
with news and events.
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Outreach and Communications
Communications (June 6, 2020 – September 1, 2020)
Philadelphia Works has new outreach materials! These digital, downloadable handouts summarize all
PhilaWorks’ workforce service offering for both businesses and career seekers. You can find the new outreach
material here.
Remember to follow/connect with Philadelphia Works on social media and in the PhilaWorks Newsroom:
STAY CONNECTED
Highlights
Business Engagement Outreach August through September, Philadelphia Works is reaching out to local and regional businesses. We know these
uncertain times have been extremely challenging for both businesses and career seekers. As a priority, we need
businesses to know that as their local workforce development board, we are here to:
• Connect them to a pipeline of qualified diverse candidates
• Train and develop their workforce
• Partner with them for innovative workforce solutions to grow their business, and
• Assist them with connecting to available local and City workforce resources
Watch the commercial here
Summer Workforce Resource Outreach In July, Philadelphia Works partnered with the City of Philadelphia and Philadelphia Youth Network (PYN) to
produce a simple guide to navigate free local workforce resources to grow, earn, and learn this summer. The
goal was to provide easy access to employment and training opportunities available to Philadelphia residents
during the summer months. The summer months are a great time for career seekers to explore and connect to
workforce resources as part of their plan to reach future career development goals.
Board Vice Chair, Dan Fitzpatrick representing
Philadelphia Works, Fox 29 Philadelphia.
Donald Brooks, YO-ACAP alum, sharing his success
story, 6 ABC.
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The guide included volunteer resources for youth up to age 18 through the Mayor’s Office of Civic Engagement
and Volunteer Service. Youth ages 16 to 24 interested in going back to school, employment opportunities, or
obtaining valuable life skills were encouraged to reach out to an E3 Power Center. Residents of all ages who are
ready to enter the workforce can access job and training opportunities were directed to PA CareerLink®
Philadelphia’s Virtual Resource Center.
Download the full Summer Resource Guide here.
Analytics and Press Reports
Website Analytics Snapshot
Based on available data from June 6, 2020 – September 2, 2020, there was a total of approximately 11.7k
website sessions, a decrease of about 4k from the previous period, and approximately 10k unique users, a
decrease of about 2k from the previous session. Positively, of those unique users, about 8.4k were first time
visitors. Our bounce rate decreased (which indicates people are spending more time on our site), while new
sessions dropped about 3k sessions from the last report.
Our Career Services page received the most traffic during this period and the majority of our website traffic
remains direct, meaning most people type our URL in their browser to find our website. Facebook was our lead
referral source this period, with PA CareerLink® PHL running a close second.
Philadelphia Works Press Releases – There were no press releases published this period.
Other Press, Media, and References: Instances where Philadelphia Works and/or staff were highlighted,
mentioned, referenced, or quoted through public facing platforms:
• In the news segment, “Philadelphia-area unemployment numbers show gaps between certain races,”
produced on August 12, 2020, 6ABC Action News broadly covered how COVID-19 has disproportionally
affected Black men. Dawn Thomas, outreach and communications manager, represented Philadelphia
Works, highlighting insights provided by CRO, Meg Shope Koppel and our data team. Additionally, Donald
Brooks, an alum of YOACAP, a Philadelphia Works funded program through the Urban Affairs Coalition,
shared his success/human interest story for context.
• On August 10, 2020, PhilaWorks’ Vice Chair, Dan Fitzpatrick, represented the organization on a special
segment produced by Fox 29 Philadelphia called, “Summer of Uncertainty: Philadelphia Works on how
businesses are operating during pandemic.” In the segment, Dan outlined PhilaWorks’ position on the road
to recovery, naming health, safety, flexibility, and technology access as top workforce priorities.
• “Racism, Equality, & Restarting our Economy,” a blog posted by PIDC on June 29, 2020, outlines
Philadelphia’s Economic Recovery Plan: Respond, Restart, Recharge, Reimagine. In this plan, Philadelphia
Works is called out for its key role in this initiative, and is represented by President and CEO, H. Patrick
Clancy.
• “Why completing the census is essential for local workforce development efforts,” an op-ed penned by
Philadelphia Work’s community outreach and communications teams was published by Technical.ly Philly
on June 16, 2020. The article highlighted the importance of Philadelphia’s 2020 Census efforts and gave
guidance to readers on how to easily complete their 2020 Census form to help ‘Philly Count!’.
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BOARD MEETING SUMMARY DRAFT Thursday, June 18, 2020 | 9:00-11:00 A.M.
Chair: Mr. William Strahan Virtual meeting via Zoom
Welcome
Mr. William Strahan, called the meeting to order at 9:05 a.m. MOTION was made to approve the consent agenda ACTION: the motion was approved unanimously.
CEO Report
Mr. H. Patrick Clancy noted that this is the time of year we begin to formulate our strategy for the program year beginning July 1. Philadelphia Works has two major formula funding streams from the Department of Labor (Workforce Innovation and Opportunity Act – WIOA), and the PA Department of Human Services (EARN and TANF Employment and Training Program). There is a slight increase in funding for WIOA. We will be aggressive in seeking additional funds all year round including Rapid Response funds to help businesses and workers prepare for new processes. As we move from the yellow phase into the green, a lot of Philadelphians will want to go back to work. The stimulus checks of $600 a week will end July 31; at that time, we anticipate more people coming to the PA CareerLink® Philadelphia for help. Mr. Clancy stated that none of the EARN funding will be withheld this year for performance; we will receive the whole cost reimbursement. He thanked the Board for their advocacy and support. This enables us to look at new initiatives. From a financial point of view, we are doing well; however, we think we need more.
A challenge for our residents getting quality jobs is digital literacy. During this time, some people in our communities do not have access to a computer or tablet they may have a device but no access to the internet. For our customers in our programs having these tools are crucial. The additional funding will help us achieve that. We have applied for other funding to cover some of the costs of purchasing laptops.
COVID 19 Response Philadelphia Works is working closely with the City on many initiatives. One is working with the Managing Office to develop a transitional jobs program. Three-hundred unemployed individuals worked on behalf of the City moving food from a warehouse to 80 distribution sites and working with the School District of Philadelphia moving laptops from schools to people's homes. Recently more workers were added to move those who unfortunately passed to the morgue to their final resting place. The jobs were to end June 30, but we will work with the City to keep those individuals
ATTENDENCE
MEMBERS: Steven Scott Bradley Shari Brightful Manny Citron David Crossed Brigette Daniel Patrick Eiding Cheryl Feldman Daniel Fitzpatrick Beatriz Garces Donald Generals Peter Gonzales Ed Grose John Lasky Richard Lazer Gabriel Mandujano James Nichols Norma Romero-Mitchell William Strahan Peter Tubolino Thomas Tyler April Walker Christina Wong
REGRETS: Michelle Armstrong Emily Bittenbender Douglas Oliver Esteban Vera, Jr.
STAFF: H. Patrick ClancyPatricia BlumenauerSheila BoornazianKataney CouaminJohn DalyTyrone HamptonDawn Thomas-HaywardSue HoffmanAdrian JezierskiMichael JoynesMeg Shope KoppelKimberly McCaffrey
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employed. We have updated the Philadelphia Works and PA CareerLink® PHL websites from an employer perspective. A user-friendly job application was created for employers in need of employees. We are working with employers who are need workers frontline to the public to find individuals who want to work in those fields.
Dale Porter Timothy Smith Marianne Fuccio
Weekly meetings are being held with the City’s Commerce Department and Philadelphia Industrial Development Corporation (PIDC) to implement a restart and recharge plan. Particularly when businesses receive loans, we need to design how the workforce system coordinates new hires, special recruitments, or incumbent worker upscaling. We are participating in the City’s Economic Recovery Committee and appreciate that workforce development has an active role. Ms. Patricia Blumenauer, Vice President of Operations, is the contact person representing Philadelphia Works. Dr. Meg Shope Koppel, Chief Research Officer, and her team are collecting data and running reports. We published a brief last week, Jobless, regarding the impact of COVID-19 on initial unemployment claims. Sixty-eight percent of individuals seeking unemployed compensation do not have a high school diploma. Going forward, supporting these residents to achieve a secondary credential is critical.
Other Activities The Mayor has asked Mr. Clancy to participate in the City’s Reconciliation Steering Committee. Members on the committee include city leaders who represent neighborhood redevelopment. Mr. Clancy is representing the workforce development system. Mr. Clancy will also participate in some of the committees with the Chamber of Commerce of Greater Philadelphia’s recharge and economic development plan.
Employer Engagement Casino Live is still looking to open in South Philadelphia. We are working on recruiting and pre-screening 3,000 potential workers.
Philly Shipyard has a three-ship contract spanning about ten years. Recruitment will begin in October to fill 1,200 openings. Philly Shipyard looks to double their apprenticeship program.
Garrixon a new footwear manufacturer coming to Philadelphia is looking to fill 25 positions.
Amazon is formulating a deal to build three warehouses in the city. Mr. Clancy will provide an update at the September board meeting along with the City’s Commerce Department, which is steering this project.
Election of Officers Mr. Clancy introduced the board members nominated to serve as officers for a three-year term. Mr. William Strahan, Board Chair; Daniel Fitzpatrick, Vice Chair; Patrick Eiding, Secretary and April Walker, Treasurer.
MOTION was made to elect the following as board officers ACTION: the motion was approved unanimously
E-signature PolicyDue to COVID-19, PA CareerLink® Philadelphia physical centers are now closed. The staff has worked to draftan Electronic Signature policy to facilitate WIOA registration virtually. The policy allows customers to signdocuments electronically during the eligibility stage. The state requires and allows an electronic signaturepolicy to do remote registration and enrollment. The policy protects personal information and does not allow
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use of personal computers. Confidential documents are secure and encrypted in a personal temporary file until moved to the state data system or printed and placed into physical folder.
MOTION was made to approve the e-signature policy ACTION: the motion was approved unanimously
Investment Strategy Ms. Patricia Blumenauer provided an overview of the initial investment strategy. She presented how Philadelphia Works will invest money across the systems.
MOTION was made to approve FY2021 initial workforce investment strategy as presented ACTION: motion approved unanimously
Youth Standing Committee
Mr. Daniel Fitzpatrick provided an overview of year-round programs. Programs remained operational during the pandemic and transitioned to virtual platforms. Digital literacy was a big focus. WorkReady Summer2020, internships for HS aged students will continue, but most will be virtual. There are 18,000 youth applications received to date. Regulations for Perkins V increase the expectation for stakeholder engagement with Career & Technical programs. The Youth Standing Committee (YSC) had the opportunity to participate in the Comprehensive Local Needs Assessment group (CLNA), which will inform the use of Perkins funds going forward. YSC will regularly discuss the Career and Technical Education opportunities for alignment with high priority occupations.
This committee seeks the board approval of the Youth policies aligned with the rules and regulations. The policies presented are: Youth Paid Work Experience; supportive services; and payments (wages, incentives and stipends). The policies impact both WIOA and TANF youth providers. A list of recommended providers was presented confidentially to the Board.
MOTION to approve the Youth policies as recommended and authorize implementation as of July 1, 2020 ACTION: the motion was approved with two abstentions
MOTION to approve recommended list of providers to receive TANF Youth investment for programs, pending available funding and slot allocations, for the period October 1, 2020 through June 30, 2021, with up to two years of renewal ACTION: the motion was approved with two abstentions
Finance Committee
Mr. Porter mentioned the Finance and Executive Committees’ approved operations budget is different from what is being presented today. The operating budget the committees approved is $57,654,512. Additional funding is due next week, increasing the operations budget to $64MM. A supplemental meeting will take place if needed before the September board meeting to approve the new budget. The Board is requested to give the Executive Committee the power to approve an updated budget that the Finance Committee has reviewed. A full presentation to the Board of any updates will not be required, though any changes will be announced.
MOTION to accept the Finance and Executive Committee recommended approval for the tentative FY2021 budget of $57,654,512 with any follow-up actions to be taken as noted above. ACTION: the motion was approved unanimously.
MOTION to approve the financial statements of the nine-month period ended March 31, 2020 ACTION: the motion approved unanimously
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Employer Engagement Committee
On May 19, 2020 the Committee held a remote convening with local employers representing all industries. There were guest speakers from economic development and workforce agencies who talked about resources available to businesses and the City’s strategy. A lot of good feedback was received.
Research & Policy Committee
Dr. Shope Koppel reported the committee discussed research, and what is needed to better plan and strategize. With every recession, occupational and skill shuffle. We hope to do some planning on where to invest in training and funding
Human Resources Committee
Sheila Boornazian spoke of the committee initiatives. A diversity and inclusion consultant have begun working on an internal plan. We will incorporate unconscious bias training, culture surveys, and develop a diversity council within the organization to ensure sustainability. There was a discussion about Philadelphia Works preparedness and response plan. Human Resources, office services, and the executive team put together a comprehensive plan to ensure the safety of our workers.
Adjournment
With no other business to discuss, the meeting adjourned at 10:34 a.m.
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EMPLOYER ENGAGEMENT& WORKFORCE STRATEGIESCOMMITTEE MEETING SUMMARY
Tuesday, August 18,2020 | 9:00 A.M.-10:30 A.M. Chair: Heloise Jettison
Virtual meeting via Microsoft Teams
Welcome
The meeting was called to order at 9:02 a.m. Ms. Heloise Jettison welcomed
committee members and guests. MOTION was made to approve the
meeting minutes ACTION: the motion was approved unanimously.
Updates
Commerce Department Workforce Development Division
Ms. Jettison provided and update on the Commerce Department’s
reconfiguration and is now led by Ms. Jettison with a small support staff.
With the new alignment a triad partnership has been created include the
Commerce Department – Workforce Division, PIDC and PhilaWorks to
engage businesses and help employers solve some of the problems they
face.
Fair Chance Hiring Grant Initiative This is an incentive for employers to hire from the returning citizen
population. It has recently been redesigned and will soon be released. It
focuses on the increase on hourly reimbursements from $5 to $6 per hour
to spur economic growth for hiring; and the implementation of the new
retention grant incentive for employers and employees when retained
giving them an opportunity to grow and create career pathways. There is
also a concept stabilization grant which would provide a $1,000 grant once
the employee has been hired and working for 180 days.
Wharton Summer Interns In partnership with PhilaWorks, the Commerce Department hosted UPenn
Wharton students for six weeks this summer working on their Field
Application Project that focused on collaboration and creating an actionable
ATTENDENCE
MEMBERS: Waverly Coleman Pat Eiding Beatriz Garces Peter Gonzales Ed Grose Heloise Jettison James Nichols Peter Tubolino Bud Tyler
STAFF: Sheila Bornazian H. Patrick ClancyJohn DalyDale PorterMichael JoynesMarlene PringleEllen MetroMeg Shope KoppelTim SmithRon StoryDawn ThomasChloe TippinsNichol Wilkins
GUESTS: Rhonda Branham Terrell Cannon Jocelyn Mayo
plan to help us with our strategy around employment in the wake of COVID-19 from a consumer lens
perspective. The students conducted research and utilized PhilaWorks, the PA CareerLink® Philadelphia and
a few other platforms. Their project was shared on August 21, 2020. The Commerce Department will follow-
up in the fall with the actual strategy that will encompass recommendations and will be in alignment with
the work done with PhilaWorks and PIDC.
Workforce Professional Alliance
The Workforce Professional Alliance is doing well and has recently recertified their organizations that are
involved. The resource guide is being updated and will be available online. There will be partnerships created
with the employer and the training providers.
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Transitioning Laid Off Employees into New Occupations
Mr. H. Patrick Clancy opened the discussion to request feedback from the Employer Engagement Committee
members and employers on what is currently happening with their businesses to include an overview on
how the pandemic has affected their businesses, what trends are they seeing and if there is anything from a
public workforce perspective that we can do to help.
Mr. Ed Grose stated hotel occupancy has dropped to 30 to 40 percent and that immigrants will have difficulty
finding similar jobs with benefits with properties operating with minimum staff. Hotel construction projects
are still underway.
Mr. Pat Eiding mentioned local unions have pulled their own crews working on projects without the
pandemic safety protocols in place and began conducting their own safety measures building better
employer/employee rapport. Unions haven been hit hard by the pandemic, the closing of the Sunoco
Refinery and the completion of construction projects leaving some union trades without work like the
boilermakers. The focus has begun to shift to the Philadelphia Navy Yard and the funding to build ships. The
construction industry is holding steady, but the future will depend on the elections later this year. The
entertainment industry has declined tremendously due to the government shutdowns which includes the
theaters, sports arenas and the businesses that support them.
Mr. Peter Tubolino mentioned the construction, life sciences, pharmaceuticals and research divisions are
doing well during the pandemic. There have been cutbacks in internal buildings such as schools, universities
and hospitals due to service contracts being canceled or reduced. No layoffs have been reported but the
mid-term and long-term projects remain uncertain.
Mr. Bud Tyler discussed how the foggers mainly used in the aerospace defense and medical facilities to
disinfect the spaces are now used in schools, public transportation, police and emergency vehicles. They
went from producing 20 units a month to 100 units a week. They have to redesign the units to be more
robust since they are so widely used. The employee base is expected to continue to grow in the coming year.
Ms. Terrell Cannon comments that business has slowed due to the COVID-19 pandemic, people getting
infected and patients not wanting aides in their homes. Wages were considered but approximately 40
percent of their aides didn’t return to work to prevent the spread of the virus to themselves or their families.
Families were trained and were able to care for their loved ones in their homes. Ms. Cannon has requested
assistance from the city with criminal records and reimbursement costs.
Mr. Tim Smith briefed the committee on how the transition of laid off employees can be transitioned into
new occupations and industries with some upskilling and better job matching. Some of the top industries hit
the hardest by the pandemic are retail, hospitality and entertainment, insurance and telecommunications.
Mr. Smith stated that employers site difficulty locating employees with the foundational and people skills
needed but the laid off workers could be trained to be major contributors in their businesses. The laid off
workers have developed other skills like customer service and communications widely used in other
industries that could lead them to mid-level positions with some training assistance.
Review of Federal Reserve Article
Dr. Meg Shope Koppel provided an overview of the data contained in the article from the Federal Reserve
Bank of Philadelphia and the Federal Reserve Bank of Cleveland titled Exploring A Skills-Based Approach To
Occupational Mobility, June 2020 in which she also contributed to. In this presentation Dr. Shope Koppel
showed how data was analyzed to look at skill-based occupations and how transitions are possible into
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careers with an annual increase of $7,000 to $15,000 with similar skills. She discussed how the skills that
employers are seeking and are in demand do not necessarily require a bachelor’s degree.
Adjournment
With no other business to discuss, the meeting adjourned at 10:22 a.m.
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EXECUTIVE COMMITTEE MEETING SUMMARY
Wednesday, June 10, 2020 | 3:00-4:30 P.M. Chair: William Strahan
Virtual meeting via Microsoft Teams
ATTENDANCE
MEMBERS: Manny Citron Patrick J. Eiding Daniel Fitzpatrick Richard Lazer Norma Romero-Mitchell
REGRETS: William Strahan
STAFF: H. Patrick ClancyPatriciaBlumenauerSheila BoornazianMichael JoynesDale PorterMeg Shope Koppel
Welcome
The meeting was called to order at 3:00 p.m. Mr. H. Patrick Clancy welcomed
committee members. MOTION was made to approve the following agenda items:
Executive Committee Meeting Summary of March 11, 2020; CEO report; Committee
Reports and Action Items to be presented to the full board, and the draft Board
Meeting Agenda for June 19, 2020 ACTION: the motion was approved unanimously.
Funding Awards
Mr. Clancy provided an update on funding awards which are a combination of public
workforce funding from the Pennsylvania Department of Human Services, Temporary
Assistance for Needy Families (TANF), the Pennsylvania Department of Labor and
Industry, Workforce Innovation and Opportunity Act (WIOA), the Federal
Department of Labor and other funding sources. He further explained that WIOA
funding was increased by seven percent overall. Although TANF funding remained
flat, Mr. Clancy advised of challenges, currently under discussion with the PA
Department of Human Services staff, relative to performance metrics.
Workforce Innovation and Opportunity Act (WIOA)
Program
Category Current Award
New Program
Award Change Percentage
Adult $6,270,505 $6,218,101 ($52,404) -0.84%
Dislocated
Worker $4,403,314 $5,721,067 $1,317,753 29%
Youth $6,579,806 $6,581,891 ($2,085) -0.03%
Total $17,253,625 $18,521,059 $1,267,434 7%
EARN – TANF Employment and Training
Current award New Program
Award Change Percentage
Cost
Reimbursement $20,365,649 $23,753,123 $3,387,474 16%
Performance $10,966,119 $7,578,645 ($3,387,474) -16%
Total $31,331,768 $31,331,768 0 0
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Investment Strategy Patricia Blumenauer provided a detailed description of the initial investment strategy:
Integrated System ..................................................................................... $27,849,801
Skills and Employer-based Training Initiatives ......................................... $ 1,329,000
Industry Focused Employer Engagement ................................................ $ 600,000
Supplemental Services to Support Customers ........................................ $ 442,000
Specialized Programs to Support Special Populations ............................ $ 895,000
System Capacity Building and Professional Development ...................... $ 250,000
Rapid Responses ........................................................................................ $ 1,500,000
Youth Programs Intermediary .................................................................. $ 8,675,000
Year-round Career Readiness ................................................................... $ 2,390,000
Out of School Youth with Credential ........................................................ $ 1,422,405
Out of School Youth without Credential .................................................. $ 2,354,781
Out of School Youth with or without Credential ..................................... $ 1,178,493
Pre-Apprenticeship WIOA Youth .............................................................. $ 1,379,060
Other Grants .............................................................................................. $ 1,257,500
Other Grants .............................................................................................. $ 6,131,472
Total Investment ...................................$57,654,512
Ms. Blumenauer commented that if additional funding is awarded, these numbers will be reevaluated,
especially in the training space.
Youth Standing Committee
Daniel Fitzpatrick provided an update on the status of Philadelphia Works’ year-round youth programs
amidst the COVID-19 pandemic, all of which will remain operational in a virtual capacity. Flexibility from
funders will allow programs to be re-worked for a virtual experience, and updated processes and forms are
being developed for a July 1 start.
MOTION was made to approve the following items:
• The WIOA Youth and TANF-Youth Development Policy
• Providers for TANF-Youth Development Funding, E3 Services
ACTION: the motion was approved unanimously.
Finance Committee
Mr. Dale Porter provided a detailed explanation of the operating budget which contains funding for adult
and youth services. The tentative proposed budget represents Philadelphia Works as a whole and
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incorporates information obtained from the Executive, Finance, Operations, Research Policy and Innovation
and Human Resource business units.
Operating Budget Highlights Total revenue of $57,654,512 is available for FY21:
• $25,253,123 TANF adult funding
• $ 6,218,101 WIOA adult funding
• $ 5,721,067 WIOA dislocated worker funding
• $ 6,581,891 WIOA youth funding
• $11,122,830 TANF youth
MOTION was made to approve the FY21 Operating Budget. ACTION: the motion was approved unanimously.
Balance Sheet Mr. Dale Porter guided members through the balance sheet, effective March 31, 2020, providing pertinent
details throughout. He commented we have operated at expected levels for the first three quarters of the
fiscal year.
MOTION: was made to approve the financial statements for the first three quarter period ended March 31,
2020. ACTION: the motion was approved unanimously.
Employer Engagement and Workforce Strategies Committee
Mr. Clancy provided feedback that the virtual Industry Partnership meeting was attended by approximately
100 individuals, half of which were employers. Anne Bovaird Nevins, who serves as President of PIDC, gave
a presentation on PPE (personal protective equipment) which is equipment worn to minimize exposure to
hazards that cause serious workplace injuries and illnesses. We are partnering with, the City of Philadelphia,
the Commerce Department of Philadelphia, the Federal Reserve, PIDC and other agencies in an effort to
determine what types of training are needed. Since the economy will surely scale back, albeit slowly, we
must learn the needs of our clients quickly and formulate a plan.
Research and Policy Committee
Dr. Meg Shope Koppel provided highlights of the April 6 meeting. For most of the meeting, we discussed how
the speed of automation will be closely related to the speed of recovery. We still do not have all the data yet
but continue to review and absorb data as it becomes available. We also explored how the shutdown, due
to the pandemic, impacted businesses. However, with data lacking, we were not clear, at that point, what
populations were being impacted.
A brief on unemployment has been developed showing that the initial claims were mostly filed by white
residents. However, claims are now predominately African American residents. Additionally, we were able
to indicate that African Americans, especially those working without a high school diploma or GED were
impacted more greatly. More reports to follow.
Human Resources Committee
Mr. Clancy reported that we have engaged the services of a diversity and inclusion consultant, Uva Coles, of
Widener University. Uva is currently working with the executive and management staff. Additionally, with
the recent civil unrest, Uva designed a discussion that was virtually presented to all staff. This is one step in
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a multi-step process for us as far as diversity and inclusion. We will continue to roll out our strategy
throughout the year.
Reopening the City of Philadelphia
Mr. Clancy updated that Patricia Blumenauer is part of a recovery task force. Ms. Blumenauer meets
frequently with city staff to discuss reopening and the role of Philadelphia Works in those efforts.
Additionally, Mayor Kenny requested that Mr. Clancy join the City’s Reconciliation Committee. The group of
about 25 people are pondering how to reconcile some of the hurt and civil unrest. The Mayor has already
made strong recommendations, along with City Council, for the police department. We are charged with the
task of developing a plan to help the Mayor, from a workforce perspective.
Board Elections
Mr. Clancy noted it is time to elect new board members to take the place of former members. Also, he
updated on the board officers. Mr. William Strahan has agreed to remain as the Chair for one more year;
Daniel Fitzpatrick has agreed to continue as Vice-Chair for one year and then transition to Chair; Patrick
Eiding has also agreed to remain as Secretary. The open position of Treasurer should be filled soon as well.
One-Stop Operator Committee
Ms. Patricia Blumenauer reported that Thomas P. Miller and Associates is the new vendor for the One-Stop
Operator. Mackenzie Krott, One-Stop System Manager, is just beginning her work and really diving in with
Tyrone Hampton on the MOUs and attending virtual meetings with the mandated partners.
Adjournment
With no other business to discuss, the meeting adjourned at 4:30 p.m.
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HUMAN RESOURCES COMMITTEE MEETING SUMMARY
Monday, August 10, 2020 | 3:00-4:00 P.M. Chair: Norma Romero-Mitchell
Virtual meeting via Zoom
Welcome and Remarks
The meeting was called to order at 3:04 p.m. Ms. Norma Romero-Mitchell
welcomed committee members. MOTION was made to approve the
meeting minutes ACTION: the motion was approved unanimously.
Diversity and Inclusion Update
In response to the social unrest the City and the rest of the Country
experienced in June 2020, Mr. H. Patrick Clancy held an all-staff meeting
facilitated by Ms. Uva Coles, Philadelphia Works’ DEI Consultant, and her
colleague. Ms. Coles set the stage for a safe and comfortable environment
ATTENDANCE
MEMBERS: David Crossed John Lasky Norma Romero-Mitchell
STAFF: H. Patrick Clancy Sheila Boornazian
for employees to have an open and honest forum to share their thoughts. Employees felt comfortable to
openly express how the issues of racism have impacted them personally and in the work environment. A
word cloud was utilized to get a gauge of how employees were feeling at the beginning of the meeting and
again after the meeting. The largest word at the beginning of the meeting was ‘Anxiety,’ and in the end, it
was ‘Opportunity.’ In response to the outcome of the all-staff meeting, the diversity andinclusion framework
had shifted. A separate meeting with middle management was facilitated by Ms. Coles the following week.
Employees then had an opportunity to participate in a culture survey up through July 31. Mr. Clancy, Human
Resources, and Ms. Coles were delighted with the 80 percent response rate and the amount of time
employees took to provide open-ended responses. Our next steps are to share the results with Mr. Clancy,
then the executive team, managers, and finally, all staff. The results of the survey will determine what the
training and the make-up of the DEI Council will be
Employee Screening Procedure
The Human Resources and Office Services Teams have created a Return to Work Plan and published it to
the employees. The plan is a draft as changes continue to occur. The employees were at ease when the staff
established the plan. The Office Services team has staged the office with proper protocol signs and
purchased the appropriate PPE and cleaning solutions in preparation for employees returning to the office.
Philadelphia Works partnered with HealthWell Solutions, a software-based healthcare solution for
organizations. Many companies have utilized their software in the past for the health and wellness solutions
of their employees. In response to COVID-19, HealthWell Solutions added functionalities to its software to
facilitate a touch-free pre-screening and symptom disclosure tool. It’s a mobile-friendly site where the
employee records their temperature and answer CDC guideline questions before coming to the office. The
questions asked are all in compliance with the CDC. HealthWell Solutions will keep up with CDC guideline
changes and adjust the questions accordingly. If a question answered raises a red flag, the employee has
the option to consult with nurse triage or go to the emergency room.
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Employee Handbook
The staff is updating the employee handbook. The health screening procedure and all COVID-19 related
items will be kept separate from the employee handbook.
Open Enrollment
Last year staff prepared themselves for a digital open enrollment via Paylocity. It served well as we
conducted a virtual open enrollment process this year. It went smoothly.
Work Ready Interns
Philadelphia Works hosted five Work Ready interns this Summer. The interns worked remotely on their
departmental project and an organizational project as a group for four weeks. They worked 20 hours per
week. On Fridays, they dedicated time for professional development through Naviance; a system PYN
utilized for students this year. The remote internship was very successful.
Staff Updates
New Hire - Matthew Hutton, Senior Research Analyst in June 2020
Promotion - David Ervin II, Operations Project Specialist.
Departures - two departures; an employee moved out of state, and the other accepted another position
outside the organization.
Staff is in the final hiring stage for the Director of Apprenticeship Strategies.
Adjournment
With no other business to discuss, the meeting adjourned at 4:04 p.m.
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FINANCE COMMITTEE MEETING SUMMARY Thursday September 3, 2020 | 9:00-10:00 A.M.
Virtual meeting via Microsoft Teams
Welcome
The meeting was called to order at 9:00 a.m. MOTION was made to approve
the Finance Committee meeting summary of June 9, 2020. ACTION: the
motion was approved unanimously.
Operations Narrative and Financial Statements for year ended June 30, 2020 and month ended July 31, 2020
Mr. Dale Porter presented the financial statements for year ended June 30,
2020.
Cash balance at the end of June 2020 is less than prior year primarily due to
the utilization of earned performance funding as part of the FY2020
Investment Strategy. TANF Adult we have fully utilized all TANF Adult
performance funding available in FY2020. All programmatic funding
available for WIOA Adult, Dislocated Worker and 74 percent of the Rapid
ATTENDENCE
MEMBERS: Steven Bradley Pat Eiding Ed Grose April Walker
REGRETS: Peter Tubolino
STAFF: Patrick Clancy Zach Hughes Dale Porter Gail Winkle
Response funding received in FY2020 was expended in FY2020. Funding for TANF and WIOA Youth programs
was not fully utilized during the FY and will be carried over to FY2021
MOTION was made to approve the Financial Statements for year ended June 30, 2020 ACTION: the motion
was approved unanimously
Operations Narrative and Financial Statements for one month ended July 31, 2020
Mr. Porter presented the financial statements for one month ended July 31, 2020.
The Statement of Financial Position indicates current assets are greater than current liabilities. Accordingly, we
are meeting our short-term obligations.
Cash balance at the end of July 2020 is less than prior year primarily due to the no draw period imposed by the
Commonwealth in order to roll forward grants from FY2020 to FY2021 and that all performance funding was
fully utilized in FY2020.
MOTION was made to approve the Financial Statements for one month ended July 31, 2020. ACTION: the
motion was approved unanimously
Auditor Selection
Mr. Porter discussed how we are periodically required for compliance purposes to RFP our auditing services. A
panel of three staff members our Compliance Officer, Director of Accounting and the Contract Reviewer was
convened to score proposals received. Proposal scores were tallied. Mitchell Titus received the highest score
and was selected auditor.
MOTION was made to approve the auditor selection ACTION: the motion was approved unanimously
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Executed Contracts Adjournment
Previously executed contracts were presented to the group for disclosure purposes only and did not require
approval.
Adjournment
With no further business, the meeting was adjourned at 10:00 a.m.
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ONE-STOP OPERATOR MEETING SUMMARY
Thursday, August 20, 2020 | 9:00-10:00 A.M. Chair: Heloise Jettison
Virtual meeting via Microsoft Teams
Welcome
The meeting was called to order at 9:05 a.m. Ms. Heloise Jettison
welcomed committee members and guests. MOTION was made to
approve the meeting minutes ACTION: motion was approved
unanimously.
Philadelphia Works & Re-Opening Updates Ms. Kataney Couamin updated the committee on how PA CareerLink®
Philadelphia Centers are currently operating and what to expect in the
coming months given the COVID-19 pandemic. Centers are currently closed;
there were plans to open Centers to staff only in August and open to
customers (by appointment only) after Labor Day, but a spike in cases
caused us to push our dates back to TBD. That said, we are still engaging our
customers virtually. On the WIOA side, Philadelphia Works has launched a
platform that allows us to securely transmit confidential information from
customers to Center staff, so we can now remote-register people for WIOA.
On the EARN side, customers’ engagement was on hold during the “Red”
phase of the COVID-19 shutdown, but when the City moved to the “Yellow”
phase, customers were required to re-engage and about 3,000 customers’
ATTENDENCE
MEMBERS: Shari Brightful Waverly Coleman Cheryl Feldman Valerie Grant Heloise Jettison Jim Nichols
GUESTS:Kristen BarryBrittany Dougherty Mackenzie Krott
STAFF: H. Patrick ClancyKataney Couamin Tyrone Hampton Abigail Jones
good cause was in danger of expiration. In response, Philadelphia Works has partnered with the state to
ensure that all EARN customers can participate virtually (the only requirements being a smartphone and
internet access) and that good cause is extended for those who cannot engage remotely. To that end, we
have introduced an “Enrollment Coordinator” role who will help walk customers through the new remote
enrollment process and ensure that they have all the accounts and equipment needed.
Additionally, Center staff are assisting the City with unemployment compensation (UC) inquiries by taking UC
calls and triaging them to state staffers co-located in the Centers, lightening the burden on the overstretched
UC phone lines.
One-Stop Manager Updates
Ms. Mackenzie Krott updated the group about Thomas P. Miller and Associates’ (TPMA) progress with the
MOU process. TPMA and Philadelphia Works began this process in late June, and about half of the partners
have returned their signed MOUs as of this committee meeting. As each completed MOU is submitted, Ms.
Krott has been scheduling one-on-one calls with the partners to learn more about their work and how TPMA
and Philadelphia Works can best support them (especially in light of COVID-19). Ms. Krott also informed the
committee that she and Mr. Tyrone Hampton are working on a “cheat sheet” for the PA CareerLink®
Philadelphia Centers that outlines partner services to ensure that Center staff are aware of all the support
partners can provide. Ms. Jettison advised that her team could help disburse that resource once it becomes
available. Finally, Ms. Krott stated that she is in the process of scheduling a quarterly partner meeting, likely
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for late September or early October. This convening will focus on Philadelphia Works’ re-opening plan,
referral process changes, and virtual services in our current environment.
Mr. Hampton followed up on the last meeting discussion about adding more committee members, based on
a recommendation from Ms. Valerie Grant, Ms. Alease Ralph from Early Learning Resource Center (ELRC),
formerly named CCIS, has agreed to join the committee. Additionally, Mr. Hampton plans to reach out to Ms.
Chelsea Barrish at Clarifi to invite her to join the committee as well.
Open Discussion
Ms. Jettison opened the floor for questions and open discussion.
Ms. Cheryl Feldman informed the committee that the state budget cut funds for all adult literacy providers,
so state funding will now last only five more months. Once those five months end, it seems unlikely that
funding will be restored so District 1199C has been forced to reduce services – limiting their class offerings
and laying off their part-time teaching staff. Ms. Feldman suggested redirecting some workforce dollars to
shore up adult literacy and ESL resources.
Mr. H. Patrick Clancy stated people with higher education credentials are being rehired, but people without
credentials are not. Mr. Clancy emphasized Philadelphia Works, and this committee needs to strongly
advocate for people without credentials in the coming months because they are now competing with a pool
of higher-credentialed people who would not typically be applying for their jobs. The committee discussed
how to best support uncredentialed career-seekers, including expanding digital access and increasing
capacity for vocational training and adult literacy training.
Mr. Clancy asked the TPMA staff how they have seen other states approach adult literacy and vocational
training – are they kept distinct, or are other areas using the combined approach that Philadelphia Works is
interested in? Ms. Brittany Dougherty stated that the workforce development board of Indianapolis has
received about one million dollars of CARES Act funding which they are targeting at adult education, split
among seven or eight providers. Ms. Dougherty said she would investigate the details of this funding
approach and agreed that the most successful programs TPMA sees around the country typically combine
high school equivalency with occupational training. Mr. Clancy proposed that the committee follow
Indianapolis’ lead – gathering data on how many people need services and using that data to make a similar
pitch for CARES Act funding. Ms. Jettison noted that CARES Act funding must be spent by December 31, which
complicates how we could use it.
Mr. Waverly Coleman mentioned a study released by the Federal Reserve Bank regarding broadband access
in Philadelphia. The study found that houses with school-age children need to be provided with necessary
technology and identified a connection between areas of the city lacking broadband access and higher crime
rates.
Adjournment
With no other business to discuss, the meeting adjourned at 10:06 a.m.
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RESEARCH & POLICY COMMITTEE MEETING SUMMARY
Wednesday, August 5, 2020 | 10:00-11:30 A.M. Virtual meeting via Microsoft Teams
Welcome
The meeting was called to order at 10:01 a.m. Dr. Meg Shope Koppel
welcomed committee members and guests Mr. Prince Ebo and Ms. Tiffany
Thurman from Accenture, and Mr. Alvaro Sanchez from the Federal
Reserve. The meeting summary was previously approved unanimously.
Accenture: Inclusive Future of Work
Mr. Ebo presented the findings of Accenture’s research, Inclusive Future of
Work. The purpose is to address the gap in employment talent due to
technology and the changes automation and COVID-19 are causing across
industries. This strategic research will formulate initiatives to help job
seekers and workers in less complex roles, and who lack a bachelor’s degree
or, in some cases a high school diploma, transition into new career
pathways. Much of this research was done pre-COVID and is being adapted.
This initiative is working on solutions and programming with partners across
the country to address these concerns. Nationally, 51 percent of an average
worker’s time can be augmented. Thirty-eight percent of a worker’s time is
at risk due to automation. Now with the added lens of COVID-19, 26 percent
of jobs nationally are at risk of exposure.
ATTENDENCE
MEMBERS: Tsiwen Law Yvette A. Nunez Thomas Tyler Sheila Watkins Catherine Wolfgang
REGRETS: Arun Prabhakaran Jay Spector
GUESTS: Prince Ebo Alvaro Sanchez Tiffany Thurman
STAFF: Meg Shope Koppel Eleanor Avery
Accenture met with stakeholders in Philadelphia’s private and public sectors to better understand the labor
marketplace, workforce blueprint, technology impacts on jobs, demographics, and attributes. Data were also
collected from the Bureau of Labor Statistics. The findings point to focusing on those in the Black and Brown
community and those who earn below the living wage for one adult one-child households. Those
communities largely represent workers who are most at risk of losing their job to automation. As for
educational attainment in Philadelphia, 70 percent of workers who are over 25 years old, do not have a
bachelor’s degree. Additionally, there is misperception that people’s lives and jobs will be unaffected or
remain constant despite COVID-19 and automation which makes messaging important. Nationally 77 percent
of workers were furloughed or laid off. Some layoffs will be permanent.
In analyzing occupations in Philadelphia, Accenture focused on jobs that are at low risk of becoming
automated and offer a living wage for one adult one-child households with moderate growth potential over
the next six years. Accenture identifies these as opportunity jobs. There are approximately 98 jobs in
Philadelphia considered to be an opportunity job. Of those jobs, 43 require more than a bachelor’s degree,
while 31 requires at least a bachelor’s degree and 24 require up to an associate degree.
Mr. Ebo mentioned Accenture is looking forward to partnering with Philadelphia Works to begin developing
training plans beneficial to our customers to get them into career pathways to opportunity jobs.
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Jobless: Initial Unemployment Claims by Philadelphia Residents
Dr. Shope Koppel provided an update of the job report. The city was doing well up until the pandemic. In the
last two months, about 72,000 residents lost their job due to the COVID crisis. Philadelphia continues to see
a steady stream of unemployment claims coming in. Some businesses reopened, but many in retail and
hospitality decided to temporarily or permanently close. Communities where Black and Brown individuals
live and work are struggling, along with the local stores that serve those neighborhoods.
Update on Opening PA CareerLink® Centers and Remote Services
Dr. Shope Koppel updated the committee on the remote services and Accord learning management system.
There is an active caseload of 1,300, so remote services are very important. To manage this process, PA
CareerLink® Secure was created to securely encrypt files for electronic signatures. The workforce advisor can
virtually review with the customer the necessary documents to sign. The signed documents are then
uploaded to the state securely. We are beginning to register EARN referrals as well. The PA CareerLink® PHL
website has some initial virtual learning activities and workshops while we work on launching the Leaning
Management System. Accenture has kindly offered us help with career pathways courses for this system.
Microsoft may also offer programs to us. The system will allow us to track activity and provide proof that our
customers are engaged in our programs and meeting set benchmarks. Time stamps can be set to show
activity in a certain period.
Adjournment
With no other business to discuss, the meeting adjourned at 11:12 a.m.
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YOUTH STANDING COMMITTEE MEETING SUMMARY
Wednesday, September 2, 2020 | 2:00-3:30 P.M. Chair: Daniel Fitzpatrick
Virtual meeting via Zoom
Welcome
The meeting was called to order at 2:04 p.m. Mr. Daniel Fitzpatrick
welcomed committee members and guests. MOTION was made to
approve the meeting minutes ACTION: motion was approved
unanimously.
COVID-19, Impact on Youth
Ms. Kimberly McCaffrey reviewed the impact of COVID-19 on
Philadelphia’s youth population. Data was presented about youth ages 14
to 24 years old before and during COVID-19. Data included a review
of labor force engagement, employment, poverty, unemployment
claims, and the common occupations and industries that employ
younger workers. The data lead to discussions about how young people
who are employed are much more likely to work in low-paying
occupations and COVID-vulnerable industries. The COVID-induced
economic crisis has disproportionately affected young workers,
particularly young women of color. This data will help inform Philadelphia
Works and the youth provider network about the young people who are in
most need of services and ensure that we can offer quality services.
Program Updates
Summer Youth Employment Ms. Farrah Farnese updated the committee regarding summer
employment programming through WorkReady. When the COVID-19
ATTENDENCE
MEMBERS: Michelle Armstrong Patricia Day Patrick Eiding Daniel Fitzpatrick Nicole Fuller Heloise Jettison Carniesha Kwashie Waleska Maldonado Maari Porter
REGRETS: Deborah Buhles David Thomas
GUESTS: Farrah Farnese Stephanie Gambone
STAFF: Patricia Blumenauer H. Patrick ClancyAbigail Jones Kimberly McCaffrey
pandemic came to the forefront, Philadelphia Youth Network (PYN) and system partners evaluated
possibilities for summer 2020. In May, Mayor Kenny announced the redesigned WorkReady Summer
2020 programs projecting 8,000 opportunities available (a level investment from Summer 2019, one
of the first cities in the country to do so). WorkReady opportunities started as early as June 22 and
ended on August 28. Next steps are to analyze and report final participation details, document
lessons learned, evaluate provider performance to inform summer 2021 plans, and update resources
for youth, caring adults, and providers.
PHL ConnectED Ms. Maari Porter reviewed the City’s PHL ConnectED initiative and its goal of identifying and
implementing affordable, simple, and reliable digital solutions for all residents. To that end, the City
has identified three key strategies: Ensure that K-12 public school students have consistent access
to the technology and support required for remote learning; reimagine public technology centers
such as KEYSPOTS in the context of COVID-19; and provide Philadelphians with affordable, simple,
and reliable internet access. The City will make a bulk purchase of home wired internet and WiFi
hotspots, schools will supply necessary devices, and hotline and community organizations will assist
with digital navigation focusing on high-need populations. This will support approximately 35,000
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households in Philadelphia. The committee discussed the importance of digital access and will
continue to discuss supports for youth in future meetings.
Year-Round & School Year Programming
Ms. McCaffrey updated the committee on year-round programming funded by WIOA and TANF
Youth. Program priorities for PY20 are: Supporting opportunity youth, increasing access to services,
enhancing the provider network, offering a variety of paid work experience opportunities, building
work readiness skills and mindsets aligned with the Career Development Framework, connecting
youth to career pathways, and supporting connections to postsecondary education and/or
employment.
Ms. Michelle Armstrong updated the committee regarding school year programming, noting that the
school district has opened entirely remotely, and will remain virtual until at least November 17 when
the district moves to a hybrid model. Ms. Armstrong noted that one of the school district’s goals is
to prepare young people for their career pathway once they graduate, but also ensure that they
understand which core courses align to the career they are interested in. She asked the committee
to consider which careers the district should be preparing young people for based on COVID-19’s
impact.
Ms. Waleska Maldonado reviewed the City’s Access Center initiative. Access Centers provide
Philadelphia’s most vulnerable students with a safe place for digital learning when caregivers work
outside the home and have no childcare supports. The City is partnering with youth providers, Parks
& Recreation staff, and the free libraries to ensure that Centers can open in phases during
September. Access Centers are currently only open to Philadelphia students entering kindergarten
through sixth grade but may open up to older students in October.
Adjournment
With no other business to discuss, the meeting adjourned at 3:32 p.m.
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Action Items
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Action Item: Approval of the Financial Statements for the Year Ended June 30,
2020 and One Month Period Ended July 31, 2020
Action The Executive and Finance Committees recommend approval of the unaudited Financial Statements for the year ended June 30, 2020 and the one month ended July 31, 2020.
Background Philadelphia Works is required to prepare financial statements which are to be approved by the Finance and Executive Committees. Financial Statements include Statement of Financial Position, Statement of Activities, Cash Flow and administrative, and program expense projections.
Recommendation The Executive and Finance Committees recommend the board approve the Philadelphia Works’ Financial Statements for the year ended June 30, 2020 and one-month period ended July 31, 2020.
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Workforce System Quarterly Summary Report
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PHILADELPHIA WORKFORCE DEVELOPMENT AREA
System Quarterly Summary Report: Program Year 2019 4th Quarter
April 1, 2020 – June 30, 2020
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PHILADELPHIA WORKFORCE DEVELOPMENT AREA
Quarterly Summary Report
April 1, 2020 June 30, 2020
Table of Contents
Executive Summary 39
PA CareerLink® Philadelphia
PA CareerLink Metrics .40
WIOA Federal Performance Measures .48
WIOA and EARN System Program Delivery Fiscal Summary .52
WIOA System-wide Performance Metrics .53
EARN Performance Summary .55
Youth System
Youth System Overview .58
Youth System Fiscal Controls . . ..59
Youth Performance Metrics 60
Philadelphia Works Grants .64
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Executive Summary
Program Year 2019 Fourth Quarter
April 1, 2020 to June 30, 2020
Employment in Philadelphia 608,945
Unemployment in Philadelphia 130,543
Unemployment Rate 17.7 %
Labor market Participation 739,488
Bureau of Labor Statistics: June 2020
On March 16, 2020 at 5:00 pm, Philadelphia City went to shutdown to slow the spread of the
coronavirus and resulting COVID-19 illness. The impacts of the economic shutdown were sudden
and severe. PA CareerLink® centers were closed across Pennsylvania. In Philadelphia, the PA
CareerLink® began virtual services to support customers as soon as these could be implemented.
Training on the PA CareerLink® Secure remote WIOA registration process took place in June. This
allowed us to provide a secure and confidential way of completing eligibility documentation.
Source: U.S. Bureau of Labor Statistics, Local Area Unemployment Statistics: January 2007 – May 2020
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Metrics for PA CareerLink® Philadelphia
Program Year 2019 Fourth Quarter
April 1, 2020 to June 30, 2020
PA CAREERLINK® CENTERS IN PHILADELPHIA COUNTY PA CareerLink® Philadelphia North 4261 N. 5th Street Philadelphia, PA 19140 (215) 967‐9711
PA CareerLink® Philadelphia Northwest 5847 Germantown Avenue Philadelphia, PA 19144 (215) 987‐6503
PA CareerLink® Suburban Station 1617 JFK Boulevard, 2nd Floor Philadelphia, PA 19103 (215) 557‐2592
PA CareerLink® Philadelphia West 3901 Market Street Philadelphia, PA 19104 (215) 473‐3630
Job Business Resource and Referral Center 7555 Castor Avenue Philadelphia, PA 19149 (215) 473‐3630
Northeast HUB, Community College of Philadelphia Regional Center 12901 Townsend Road Philadelphia, PA 19154
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Services to Employer Customers
American Job Centers (in Pennsylvania branded PA CareerLink®) help employers find needed workers.
Employers may enter job postings into the state system of record or request screening services from the PA
CareerLink® Philadelphia staff. Philadelphia Works tracks several employer-customer metrics.
The Employer
Market Share rate
shows the market
penetration of
public workforce
services available to employers. This metric is defined as a percent of all Philadelphia employers with more than
one employee who received PA CareerLink® Philadelphia services or used the state-wide on-line public
workforce system, PA CareerLink®, for posting job orders in each quarter. Between April 1, 2020 and June 30,
2020, 1,275 employers engaged with the PA CareerLink® Philadelphia system. This represents 4.1 percent of
Philadelphia payroll employers.
The Job Order Fill
Rate is reported as
the ratio of staff-
assisted
placements to
staff-entered job orders. These metrics are based on ad hoc reports in CWDS and are therefore reliant upon
data entered into the system by center staff. Note that PY2019 Q4 is the COVID-19 shutdown period.
Source: Philadelphia Works analysis of CWDS and labor market information
EMPLOYER MARKET SHARE
2.4%
3.1%
3.6%
4.1%
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
4.5%
Q1 Q2 Q3 Q4
PY2019
JOB ORDER FILL RATIO
5 13 13 -
267
139 124 115
-
50
100
150
200
250
300
Q1 Q2 Q3 Q4
PY2019
Job Order Placements Job Orders
EMPLOYER MARKET SHAREPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Employer Market Share 2.2% 3.0% 3.8% 4.3% 2.4% 3.1% 3.6% 4.1%Employers in the System 667 940 1,156 1,322 742 948 1,111 1,275Employers in Philadelphia 30,732 30,873 30,791 30,883 30,523 30,768 30,571 30,792Source: Philadelphia Works analysis of CWDS and labor market information
JOB ORDER FILL RATIOPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Job Order Fill Ratio 3% 5% 2% 1% 2% 9% 10% 0%Job Order Placements by Staff 6 11 5 2 5 13 13 - Job Orders Entered by Staff 173 227 207 172 267 139 124 115 Source: Philadelphia Works analysis of CWDS and labor market information
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An additonal set of metrics are specific to the performance of the system-wide services team in the PA
CareerLink® Philadelphia centers, who provide services to connect employers with customers.
The Job Hire Rate
from On-Site
Recruitments is
defined as the
percentage of job
openings that are filled by career seekers who attend on-site recruitments. Between April 1, 2020 and June 30,
2020, there were no on-site events. The job hire rate for some quarters is over 100 percent because some large
employers hired for more positions than were initially advertised at recruitment events.
On-the-Job Training
Opportunities
refers to the total
number of
positions that are
available to WIOA and EARN customers. The numbers for previous quarters have been adjusted due to
additional information about OJT opportunities.
The On-the-Job
Training Retention
metrics measure
the ratio of WIOA
and EARN On-the-
Job Training (OJT)
opportunities that
have completed and ended with the customer continuing employment with the employer. OJTs with pending
outcomes at the time of this report are not included in these calculations. Note: Program completion dates move
across quarters. PY2019 Q3 dates have been updated to reflect these changes.
HIRE RATE FROM ON-SITE RECRUITMENTSPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Hire Rate from On-Site Recruitments 54.2% 102.9% 59.7% 31.1% 60.1% 37.1% 170.7% 0.0%Attendees Hired 104 107 190 88 215 134 169 0Recruitment Event Job Openings 192 104 318 283 358 361 99 0Source: Philadelphia Works analysis of CWDS; cross-center services data request
ON-THE-JOB TRAINING OPPORTUNITIESPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4WIOA OJT Opportunities 38 29 26 18 54 11 12 1EARN OJT Opportunities 2 2 2 1 3 2 0 0Source: Philadelphia Works analysis of CWDS; cross-center services data request
ON-THE-JOB TRAINING RETENTIONPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4WIOA OJT Retention Rate 40.0% 60.6% 71.1% 44.1% 45.0% 53.6% 35.7% 15.8%WIOA OJTs Retained 4 20 27 15 9 15 15 3WIOA OJTs Ending in Quarter 10 33 38 34 20 28 42 19EARN OJT Retention Rate 100.0% 50.0% 100.0% 33.3% 100.0% 0.0% 0.0% -EARN OJTs Retained 1 1 2 1 2 0 0 0EARN OJTs Ending in Quarter 1 2 2 3 2 2 2 0Source: Philadelphia Works analysis of CWDS; cross-center services data request
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Source: Philadelphia Works analysis of CWDS; cross-center services data request
JOB HIRE RATE FROM ON-SITE RECRUITMENTS
ON-THE-JOB TRAINING OPPORTUNITIES WIOA ON-THE-JOB TRAINING RETENTION
60.1%
37.1%59.7%
31.1%0
50
100
150
200
250
300
350
400
Q1 Q2 Q3 Q4
PY2018
Recruitment Event Job Openings Attendees Hired
54
11 12 1 3 2 - -
-
10
20
30
40
50
60
Q1 Q2 Q3 Q4
PY2019
WIOA EARN
- 1
2
3 4
5
6 7
8 9
10
45.0%
53.6%35.7%
15.8%
0
5
10
15
20
25
30
35
40
45
Q1 Q2 Q3 Q4
PY2019
Ending in quarter Retained
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Resource Utilization
Measures of resource utilization examine whether centers have sufficient and diverse resources to continue
operation effectively.
The Cost per
Customer metric
shows the amount
of funds needed to serve customers in the integrated PA CareerLink® Philadelphia centers. The metric is
calculated by dividing the cost of operations by the total number of visits made to each center for customers
receiving universal, EARN, and/or WIOA services. Cost per customer rose as centers closed to customers March
17, 2020 due to the COVID-19 shutdown and all staff were retained.
Leveraged
Resources
demonstrate how
the centers partner
with community resources to enhance services to their customers and are reported as cumulative membership
income, earned from rent paid to the centers. Note: There were no members in the first quarter program year
2019.
The Professional
Development
metric tracks the
number of
integrated and cross-center staff that have increased their skills by attending workshops, seminars, or
conferences. This training does not necessarily link to certifications. Data from the West PA CareerLink®
Philadelphia center is missing due to access to records following the COVID-19 shutdown.
Unique Customers
shows the number
of individual
customers who
receive universal,
WIOA, and EARN services in the PA CareerLink® Philadelphia centers.
The Customer to
Staff Ratio tracks
how many
customers frontline
staff are serving
based on programming.
COST PER CUSTOMERPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Cost per Customer $68.46 $81.77 $77.23 $98.48 $86.09 $97.07 $116.98 $2,066.12Source: Philadelphia Works analysis of CWDS and other program information
LEVERAGED RESOURCES PY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Leveraged Resources $0 $166,729 $204,411 $289,972 $0 $56,133 $84,018 $111,902Source: Philadelphia Works analysis of program information
PROFESSIONAL DEVELOPMENTPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Professional Development 268 313 81 207 141 183 189 258Source: Philadelphia Works analysis of center data requests
UNIQUE CUSTOMERSPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Unique Universal Customers 11,555 10,330 10,933 7,021 8,907 7,792 7,429 529 Unique WIOA Customers 1,707 1,796 1,904 1,929 1,764 1,525 1,582 717 Unique EARN Customers 2,237 2,129 1,979 2,021 1,811 1,580 1,172 7 Source: Philadelphia Works analysis of CWDS
CUSTOMER TO STAFF RATIOPY2018 PY2019
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4WIOA Customers per WIOA Staff 24 27 28 29 24 22 23 11 EARN Customers per EARN Staff 11 11 10 10 9 9 7 0Source: Philadelphia Works analysis of CWDS and center data requests
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Outcomes for Individual Customers: Universal Services
Metrics that measure outcomes for individual customers track universal service delivery to career seekers.
Customers receive a set of basic career services including, but not limited to, job search assistance, job referral
or placement assistance. Activity was almost completely stalled in the 4th quarter, April 1, 2020 – June 30, 2020.
The Participant
Market Share
shows the market
penetration of the
public workforce
development system and is defined as a ratio of all customers who have received at least one service during the
fourth quarter of program year 2019 to the number of unemployed individuals in Philadelphia during the
quarter. EARN customers are removed from this metric.
The Literacy and
Education Referrals
metric shows the
number of career
seekers referred to literacy programs and other educational services through data-entered service codes on
participant records.
Services to ESL
Customers shows
the number of
services delivered
to career seekers who speak English as a second language. These services can include use of the language line,
interactions with bilingual staff at the centers, and various universal services.
The IEP Goal
Completion metric
shows the number
of WIOA
participants who have completed a training or education goal on their Individual Employment Plan, a document
that outlines the services necessary to achieve career goals. Currently, IEP goal completion is tracked manually
by the centers. In the future, center staff will begin to use the CWDS IEP form for career seekers, which will
allow for better reporting on this service.
PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Participant Market Share 32.8% 33.6% 36.3% 26.4% 25.8% 23.0% 19.3% 1.0%Unique WIOA/Universal Customers 13,262 12,126 12,837 8,950 10,671 9,317 9,011 1,246Unemployed in Philadelphia 40,495 36,064 35,356 33,930 41,390 40,452 46,620 123,147Source: Philadelphia Works analysis of CWDS and labor market information
PARTICIPANT MARKET SHARE
PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Literacy/ Education Referrals 87 72 80 96 93 50 55 0Source: Philadelphia Works analysis of CWDS
LITERACY AND EDUCATION
PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
ESL Services Provided 483 511 495 623 454 484 429 53Source: Philadelphia Works analysis of center data requests
SERVICES TO ESL CUSTOMERS
PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Goals Completed 181 215 199 371 202 305 250 92Source: Philadelphia Works analysis of center data requests
IEP GOAL COMPLETION
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WIOA Performance Measures: Federally Mandated
April 1, 2020 – June 30, 2020
The Pennsylvania Department of Labor & Industry Center for Workforce Information and Analysis
(CWIA) released the results under WIOA for Program Year 2019.
Some Negotiated Levels are considered “baseline”. Baseline indicators are those for which states were
not required to propose negotiated levels, primarily because no historical information exists. These
indicators will not be used in the end of the year performance calculations and will not be used to
determine failure to achieve adjusted levels of performance for purposes of sanctions.
The Negotiated Levels under WIOA may be adjusted. At the end of the program year, an objective
statistical model will be used to adjust in the negotiated levels of performance for actual economic
conditions and the characteristics of the participants served.
Each Percent of Goal Achieved must be at or above 50 percent of the Negotiated Level.
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WIOA TITLE I PERFORMANCE OUTCOMES PY 2019 YEAR-TO-DATE
Philadelphia met the required levels for WIOA Title I performance for PY 2019.
WIOA Title I Performance Outcomes PY 2019 Q4
Reporting Period 4/1/2020 - 6/30/2020 Negotiated
Level Actual
Performance % of Goal Achieved
Adult Employment 2nd Qtr After Exit 73.0% 70.6% 96.7%
Adult Employment 4th Qtr After Exit 70.0% 69.7% 99.6%
Adult Median Earnings 2nd Qtr After Exit $5,400 $5,444 100.8%
Adult Credential Attainment Rate 50.0% 45.3% 90.6%
Adult Measurable Skills Gain Baseline 21.2%
Dislocated Worker Employment 2nd Qtr After Exit 75.0% 77.8% 103.7%
Dislocated Worker Employment 4th Qtr After Exit 76.0% 78.9% 103.8%
Dislocated Median Earnings 2nd Qtr After Exit $6,700 $8,047 120.1%
Dislocated Worker Credential Attainment Rate 52.0% 36.4% 70.0%
Dislocated Worker Measurable Skills Gain Baseline 12.0%
Youth Employment/Education Rate 2nd Qtr After Exit 65.0% 67.0% 103.1%
Youth Employment/Education Rate 4th Qtr After Exit 62.0% 70.5% 113.7%
Youth Median Earnings 2nd Qtr After Exit Baseline $3,073
Youth Credential Attainment Rate 65.0% 77.0% 119.5%
Youth Measurable Skills Gain Baseline 46.2%
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In addition to the above metrics, two additional performance measurements were introduced under WIOA: Average Indicator Score and Average Program Score. The Average Indicator Score looks at each indicator across all three programs (Adult, Dislocated Worker, and Youth), and gives the average of the Percent of Goal Achieved results. The Average Program score looks at each program and gives the average of the Percent of Goal Achieved results for each indicator. Each Average Indicator Score and Average Program score must meet 90 percent. For Program Year 2019, Philadelphia’s results were:
Average Indicator Score Score
Employment Rate 2nd Qtr After Exit 101.2%
Employment Rate 4th Qtr After Exit 105.7%
Median Earnings 2nd Qtr After Exit 110.5%
Credential Attainment 93.4%
Average Program Score Score
Adult 96.9%
Dislocated Worker 99.4%
Youth 112.1% A WIOA Adult is an individual 18 years of age or older who requires special assistance including but not limited to labor market information, job search assistance, individual counseling and career planning, and specialized assessment in order to attain employment.
A WIOA Dislocated Worker is, in general, an individual who has been laid off from employment, or is unemployed or is unable to find employment due to circumstances beyond their control. This includes a spouse of a member of the Armed Services who has experienced a loss of employment as a result of relocation related to their spouse’s active duty requirements.
In addition to federally mandated performance measures, there are also specific goals in Pennsylvania’s WIOA Combined State Plan. The plan places a significant emphasis on serving individuals with barriers to employment.
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*The following chart shows the barriers to employment for all WIOA-registered Adult and Dislocated Workerswho were served during Program Year 2019. Note that some customers have multiple barriers.
*The commonwealth has also established a Priority of Service policy for the WIOA Adult population. The prioritycategories and results for all new Adult registrations during Program Year 2019 are indicated in the chart below.
93.7%
0.9%
2.9%
6.0%
17.9%
20.3%
21.2%
86.3%
Any Barrier
Homeless
Individual with disability
Basic skills deficient
Ex-Offender
Single Parent
Older Individuals (55+)
Public Assistance/LowIncome
6.4%
2.4%
0.4%
87.6%
3.2%
Level 5 - Not a Priority of Service Participant
Level 4 - Long-Term Unemployed (Local Priority)
Level 3 - All Other Veterans/Eligible Spouse
Level 2- Low Income/PublicAssistance/Underemployed/Basic Skills Deficient/Non-
Veteran/Eligible Spouse
Level 1 - Low Income/PublicAssistance/Underemployed/Basic Skills
Deficient/Veteran/Eligible Spouse
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WIOA and EARN System Program Delivery Fiscal Summary Year to Date: July 1, 2019 – June 30, 2020
FY2020 Philadelphia Works Overall Funding Breakdown
(assuming flat budget)
Budget Categories Budget YTD
Expenditures
TANF $31,000,000 $30,582,101
WIOA Youth $6,500,000 $5,338,250
WIOA Adult $6,300,000 $7,238,371
WIOA Dislocated Worker $4,000,000 $3,962,515
US DOL $3,000,000 $743,244
National Health Emergency Demonstration Grant–Opioid Crisis $2,000,000 $871,092
Rapid Response $1,000,000 $2,127,732
Other Youth $500,000 $750,884
PAsmart $280,000 $272,475
Lenfest Foundation $75,000 $17,479
$54,655,000 $51,904,143
Source: Philadelphia Works analysis of financial data
FY2020 Philadelphia Works Service Delivery Investment Strategy
(Adult Formula Funding Total Service Investment – TANF, WIOA Adult, DLW, & Rapid Response)
Budget Categories Budget YTD
Expenditures
Integrated System (PA CareerLink® system wide and One-Stop Operator) $28,100,000 $27,235,979
Skills and Employer - Training Initiatives $7,100,000 $4,279,891
Industry-focused Employer Engagement $600,000 $284,998
Supplemental Services to Support Customers $1,110,500 $911,315
Specialized Programs to Support Specific Populations $1,350,000 $1,665,299
System Capacity Building and Professional Development $700,000 $765,241
$38,960,500 $35,142,724
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WIOA System-Wide Performance Metrics April 1, 2020 – June 30, 2020
As the Local Workforce Development Board, Philadelphia Works establishes system-wide performance metrics.
These goals are translated into contractual goals for the subcontractors. In the charts that follow, these are
indicated by an asterisk (*). We also monitor other system performance measures. The WIOA performance
metrics reflect the aim of the legislation, as well as the goals of the state and local area.
Registrations refer to those individuals who require a more extensive set of services beyond the basic services provided to all individuals in the centers. The system goal is to register over 3,000 in intensive career services.
Credential attainment is a new emphasis under WIOA. An industry-recognized occupational license or certificate is of high value to employers.
For those participants who enroll in training we also measure how many obtain employment related to training. This helps us to evaluate the effectiveness of our training providers.
Placements are those individuals where we can document that they obtained employment at a minimum of 30 hours per week at or above minimum wage. Our goal for the median wage system-wide for a minimum of 55 percent of placements are at a salary of $15.00 per hour or higher.
The number of new employer and number of new job orders per quarter in the following charts are compared to the average number of each per quarter in the previous program year. All other charts are cumulative through the quarter.
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Performance of the EARN Program as of June 30, 2020
The Employment and Retention Network (EARN) system provides employment and training services
to individuals striving to reach economic self-sufficiency. Each participant enrolled in the EARN system
receives personalized career guidance to provide the support needed to achieve career goals. Staff
support is offered from beginning to end, before and after employment. Only individuals receiving cash
assistance and specifically identified by the County Assistance Office are eligible to enroll.
The EARN programming includes Vocational Skills Training (VST) which offers focused skill training with
embedded contextualized learning services. VST is a viable option supporting the EARN system’s goal
of self-sufficiency, financial independence and customer choice. The EARN System’s vocational training
program offers comprehensive, industry specific skills development in several key occupational sectors
that align with the High Priority Occupations (HPO). which include medical billing, weatherization,
property maintenance, allied healthcare, culinary arts, residential/counseling services, childcare,
pharmacy technicians, phlebotomy, information technology, and commercial driver’s license
(transportation).
Highlights of the EARN System
• There were 11,450 referrals for 7,183 unique customers from the Philadelphia County Assistance
Offices (CAO) to the EARN program through the third quarter of this program year. Referrals
were stopped during the fourth quarter (April through June 2020).
• The enrollment rate was 39 percent through the third quarter of this program year. Of the 61
percent of customers not enrolled, 53 percent of clients were referral rejected because they did
not report to the centers; 4 percent of customers were not enrolled due to not cooperating with
EARN policies; and the remaining customers were rejected for other reasons such as good cause,
inappropriate referrals, and TANF closure of the case.
• The EARN system enrolled 4,222 customers cumulatively through the fourth quarter and
provided services to 1,703 carry-over customers from program year 2019. The total number of
customers served was 6,125.
• The average monthly EARN caseload was 1,964.
• 1,410 unique customers were placed into 1,769 placements. 55 percent of the placements were
offered at 30 hours or more per week, with an average starting salary at $11.88 per hour.
• There were 900 job placements that met the DHS Placement Tier 1 criteria; 784 that met the
Tier 2 placement criteria earning $10 per hour or more, 834 job placements that met the DHS
Placement Tier 3 placement criteria, where TANF was closed due to employment income, and
2,993 that met the DHS monthly retention criteria working a minimum of 80 hours per month.
• There were 129 customers that met the DHS credential requirement, earning a certification or
diploma in a high priority occupation.
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COUNTY ASSISTANCE (CAO) Referrals, Enrollments and Caseload
CAO REFERALS ENROLLMENTS
ENROLLMENT RATE MONTHLY ACTIVE CASELOAD
Source: Philadelphia Works analysis of EARN program data and Department of Human Services CWDS Reports.
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Department of Human Services (DHS) EARN Performance Metrics July 1, 2019 – June 30, 2020
Program metrics are tracked according to goals set for the program year with counts of successful outcomes defined as outcomes clients may achieve each month following enrollment.
DHS Monthly Placements, Retention and Credentialing
The DHS Placement Tier 1 definition requires clients to obtain unsubsidized employment working a minimum of 80 hours in a four-consecutive work period. The four-week period must begin within the 180 days of the enrollment date.
The DHS Placement Tier 2 definition requires clients to meet the Placement Tier 1 definition and earn $10.00 per hour or more at any point during the enrollment period.
The DHS Placement Tier 3 definition requires clients to meet the placement Tier 1 definition and must have earnings that result in the closure of TANF budgets.
The DHS Monthly Retention definition is achieved after a client meets their Tier 1 placement goal; they must maintain employment in any given calendar month at a minimum of 80 hours each month, for up to six consecutive months following the placement month to be considered retained.
To meet the DHS Credential definition, a client must be placed in vocational skills training within 90 days of
enrollment and receive a diploma or certification directly related to high priority occupation in local area.
Q1 Q2 Q3 Q4
Placements
Tier 1 327 351 175 47
Tier 2-$10+ 289 301 151 43
Tier 3- TANF Closing 272 320 191 51
Monthly Retention
894 1024 771 304
Credentialing
38 56 29 6
Source: CWDS Reports 9/2/2020
DHS EARN Performance Metrics-PY2019
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Youth System Report
Program Year 2019 Fourth Quarter
April 1, 2020 to June 30, 2020
Philadelphia Works’ youth workforce development strategy includes comprehensive, year-round,
and summer programming that provides opportunities for youth and young adults to achieve 21st
Century Skills and gain an understanding of career and work. The youth system in Philadelphia
serves youth and young adults between the ages of twelve through twenty-four years old primarily
using WIOA, TANF Youth Development, and other grant funds. Our delivery system provides high
quality services for youth and young adults focused on career exploration and guidance, continued
support for educational attainment, opportunities for skills training in in-demand industries and
occupations and culminating with employment or enrollment in post-secondary education. This
report presents data on quarter four, April 1, 2020 – June 30, 2020, for youth programs that are
operating during program year 2019.
Youth Program Models – Overview
Through a partnership between Philadelphia Works, the Philadelphia Youth Network (PYN), and
youth serving organizations the youth system provides career services and work-based
opportunities to youth and young adults via the following year-round and summer models:
• Opportunity Youth without a Secondary Credential
• Opportunity Youth with a Secondary Credential
• Employment Connections for Opportunity Youth
• Career Readiness
• E3 Power Centers
• WorkReady Summer
For more detail about these models please email [email protected] or visit
https://www.philaworks.org/workforce-services/young-adults/.
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Financial Controls
This set of metrics tracks funds to ensure that programs are sufficiently supported and active.
Totals in the summary tables show invoices submitted to Philadelphia Works and not necessarily
paid expenses through the fourth quarter of fiscal year 2020, program year 2019.
Youth System Year-Round Funding: April 1, 2019 Through June 30, 2020 TANF YD Funding Budgeted Expended % Expended TANF Employment Connections $3,804,937 2,533,795.84 67% TANF E3 Centers $1,326,979 1,245,257.00 94% TANF Career Readiness $4,470,087 3,871,910.94 87%
Total TANF $9,602,003 7,650,963.78 80%
WIOA Funding Budgeted Expended % Expended
At-risk Youth in School $90,156 52,628.00 58% Opportunity Youth without Secondary Credential $2,552,439 2,532,297.23 91%
Opportunity Youth with Secondary Credential $2,014,060 812,307.59 40% Pre-Apprenticeship Pilot $740,022 615,062.70 83%
Total WIOA $5,396,677 3,812,295.52 71% Source: Philadelphia Works analysis of program data.
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Program Year 2019 Youth Performance Metrics
In this section, Philadelphia Works’ tracks youth who are enrolled and actively participating in the
quarter in the current program year. Many WIOA and TANF enrolled youth remained active during
the fourth quarter and received individualized, intensive services through a hybrid of in-person
and virtual settings due to the impact of COVID-19.
Enrollment Summary for WIOA Programs
Four hundred eighty-eight slots were allocated to serve youth and young adults in three WIOA-
funded models: opportunity youth without a secondary credential, opportunity youth with a
secondary credential, and pre-apprenticeship for opportunity youth. As of June 30, 2020, there
have been 439 youth and young adults enrolled in WIOA programs. See below for details regarding
enrollment rates, all other measures for WIOA programs will be reported at a future date when all
data is made available.
Enrollment Rate (WIOA Youth Programs)
Total Slots Budgeted
Active (Year-to-Date)
Enrollment Rate
PY2019: Quarter 4
Opportunity youth without secondary credentials 268 280 104.5%
Opportunity youth with secondary credentials 175 136 77.7%
Pre-Apprenticeship for opportunity youth* 45 23 51.1%
Across all WIOA programs 488 439 90.0%
Note: Some participants may also be included in other two WIOA Youth models. Source: Philadelphia Works analysis of program data.
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Enrollment Summary for TANF YD Employment Connections
During program year 2018 and 2019, 1,120 slots were allocated to serve youth and young adults
in four target populations (youth identified as having an intellectual disability and/or Autism, youth
aging or ages out of foster care, youth who have adjudicated, and youth who have graduated from
Philadelphia CTE) through twelve year-round TANF YD funded programs. As of June 30, 2020, there
have been 885 youth enrolled in these programs. There were no new youth enrolled in these
programs during this quarter. See below for details regarding enrollment rates, all other measures
for TANF YD programs will be reported at a future date when all data is available.
Enrollment Rate (TANF Employment Connections)
Total Slots Budgeted
Active (Year-to-Date)
Enrollment Rate
PY2019: Quarter 4
Youth identified as having a disability 60 49 81.7%
Youth aging or aged out of foster care 600 363 60.5%
Youth who have been adjudicated 265 257 97.0%
Youth who graduated from Philadelphia CTE 195 216 110.8%
Across all Employment Connections programs 1120 885 79.0%
Source: Philadelphia Works analysis of program data.
TANF YD E3 Centers Client Active Caseload
During the third quarter of program year 2019,
approximately 178 participants were active in E3
Centers. E3 Centers are responsible for maintaining an
active caseload of at least 195 each quarter. Members
continued to participate in education, empowerment,
and employment activities at three centers operating
across the city. Most active participants participated in
education or employment activities during this time
period. Source: Youth Programs Intermediary &
Philadelphia Works analysis of program
data.
306 298 321
251 228 265
229
178
-
100
200
300
400
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
PY 2018 PY 2019Active Caseload Caseload Goal
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Youth Program Intermediary Technical Assistance
Since July 1, 2018, a new role, the Youth Programs Intermediary, was established within the youth
workforce development system. PYN is contracted in this role to provide technical assistance and
programmatic capacity building support and provide administrative management and monitoring
support to the summer youth employment programs and the year-round E3 Power Centers
supported with TANF YD funding. Capacity building and technical support activities (TA) are
tracked and reported quarterly. During this quarter, PYN provided technical assistance and training
support to year-round and summer programs.
To support year-round programs, PYN offered continuous one-to-one guidance about supportive
services and program delivery due to the current pandemic. Technical assistance was also given
regarding electronic enrollment processes, data entry validation, outcomes reporting, and
program planning. Additionally, in April and May, PYN provided opportunities for providers to
participate in peer-to-peer resource sharing and the dissemination of promising practices. PYN
also conducted close out sessions with providers as appropriate dependent on their engagement
in program quality assessments done throughout PY19.
Summer providers continued their training this quarter to prepare and begin implementation of
summer youth employment 2020 activity. PYN provided group training and one-to-one sessions
for providers about privacy/confidentiality, electronic recruitment and enrollment processes,
virtual service delivery, youth engagement, the development and implementation of incentive
plans, data management, as well as the oversight of youth payments. Providers had opportunities
to ask questions and interact with each other. Group sessions were recorded to be made available
to any staff who could not attend the live webinars. Ongoing technical and programmatic support
will be provided over the next quarter.
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Technical Assistance Delivered to Youth Programs in Program Year 2019
Youth Program Model (WIOA & TANF YD)
Hours of Training
Delivered
# of Staff Trained
Hours of Training
Delivered
# of Staff Trained
PY19: Quarter 4 PY19: Year to Date
Opportunity youth w/o secondary credential 13 37 58 92
Opportunity youth with secondary credential 7.5 51 64.5 132
Pre-Apprenticeship 0 0 12 1
E3 Centers 11 22 159 117
WorkReady Summer 25 248 1130 808
Total 56.5 358 1423.5 1150
Source: Youth Programs Intermediary analysis of training and technical support data. Number of
staff trained include staff attending more than one training and includes duplicates. TA Report is
a part of contractual performance measure.
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Philadelphia Works Grants April 1, 2020 – June 30, 2020
Philadelphia Works pursues funding that aligns with our core mission outside our federal formula and state
formula allocations for WIOA and TANF Employment & Training funds. These grants can supplement WIOA and
EARN Program activities to benefit broader groups of customers and, in addition, support new initiatives.
Currently, Philadelphia Works has funds from direct federal grants, state grants, and private company and
foundation grants. These grants serve employers by providing training for their incumbent workers and provide
career pathways to employment for youth, young adults, and dislocated workers, adult unemployed or
underemployed workers.
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American Apprenticeship Initiative: $2,999,722
Funded by U.S. Department of Labor: 10/15/2015 through 06/30/2021
The Southeast Pennsylvania Region American Apprenticeship Initiative (SEPA Region AAI) develops and expands pre-apprenticeship and Registered Apprenticeship programs in the information technology (IT) and healthcare industries and identifies and places Opportunity Youth (ages 16 to 24 out of school, out of work) in these programs and supports their successful completion. The foundation of SEPA Region AAI’s approach is: multiple employer engagement to develop and/or expand Registered Apprenticeship programs in the high-growth industries of IT and healthcare; the development and adoption of competency-based pre-apprenticeship curricula that aligns with available apprenticeship positions; and the establishment of a new governing body, ApprenticeshipPHL, with staff to oversee all apprenticeship system work. The grant period of performance was extended to June 30, 2021 due to the COVID-19 slow down. The grant is managed by Philadelphia Works and includes other workforce development boards and partners from Philadelphia, Montgomery, Bucks, Chester, and Delaware Counties. OUTCOMES TO DATE:
• IT o 2 Pre-Apprenticeship Programs
▪ Urban Technology Project Digital Service Fellows ▪ JEVS Human Services TechServ Scholars
o 2 Registered Apprenticeship Programs ▪ Urban Technology Project Computer Support Specialist ▪ JEVS Human Services IT Generalist
o 132 Total Pre-Apprentices 44 Total Apprentices
• Behavioral Health & Intellectual Disabilities o 2 Pre-Apprenticeship Programs
▪ District 1199C Training & Upgrading Fund Direct Support Professional Pre-Apprenticeship
▪ Devereux Advanced Behavioral Health Direct Support Professional Pre-Apprenticeship (managed by PathStone)
o 3 Registered Apprenticeship Programs ▪ District 1199C Training & Upgrading Fund Direct Support Professional ▪ Devereux Advanced Behavioral Health Direct Support Professional ▪ Bucks County Intermediate Unit Registered Behavior Technician
o 90 Total Pre-Apprentices 32 Total Apprentices
• Retail Pharmacy Technician o 1 Pre-Apprenticeship Program
▪ CVS Health Retail Pharmacy Technician Pre-Apprenticeship (managed by Philadelphia Youth Network)
o 1 Registered Apprenticeship Program ▪ CVS Health Retail Pharmacy Technician (partnering with Philadelphia Youth Network)
o 37 Total Pre-Apprentices 14 Total Apprentices
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ADDITIONAL APPRENTICESHIP FUNDING OUTSIDE OF AAI:
Philadelphia Works continues to act as the fiscal agent and partner for grants that were awarded through
additional federal and state funds from the PA Department of Labor and Industry.
• Philadelphia Works, on behalf of ApprenticeshipPHL, was awarded $300,000.00 as a part of the
PAsmart Registered Apprenticeship Ambassador Network grant. This funding was recently extended
until June 30, 2021. With this funding, Philadelphia Works, Keystone Development Partnership (KDP),
and ApprenticeshipPHL partners launched the first cohort of the Apprenticeship Navigator Registered
Apprenticeship (ANRA) program. The ANRA program is training workforce development professionals
and organizations in all facets of becoming and operating as apprenticeship intermediaries in the SEPA
region and includes 2,000 hours of on-the-job learning (OJL) and 144 hours of related technical
instruction (RTI) in this approximately year-long program. The purpose of the ANRA program is to
expand the apprenticeship knowledge and skills of SEPA region workforce development professionals
and organizations that will, in turn, reach and support a larger number of employers, unions,
educational institutions, community organizations, and other stakeholders interested in developing
and implementing the apprenticeship model. Identified apprenticeship intermediaries in the SEPA
region’s six high growth industries and selected SEPA CareerLink staff are included in the first ANRA
program cohort.
• Philadelphia Works was awarded $30,453.00 as part of the State Apprenticeship Expansion Grant
through October 31, 2020. This funding will be utilized to enhance the ApprenticeshipPHL
collaborative’s website (https://apprenticeshipphl.org/) and social media channels. With these
enhancements, ApprenticeshipPHL intends to attract new members to the collaborative, provide
informational materials to a growing number of employers, create a point of outreach for
nontraditional and traditional apprenticeship development, and to further the momentum in
developing pre-apprenticeships and apprenticeships in Philadelphia and the region.
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Boeing 2.0 Training Grant: $111,312.50
Funded by The National Fund for Workforce, Boeing Corporation & JOIN Solutions: 6/1/2018 through 12/31/2020
The Boeing grant supported by the Boeing Corporation, the National Fund for Workforce Solutions, and the
Job Opportunities Investment Network is providing funds for on-the-job (OJT) and incumbent worker
training opportunities in the manufacturing industry for unrepresented individuals, specifically minorities
and women. This grant received a no cost extension given the economic slowdown and now extends to
December 31, 2020.
OUTCOMES TO DATE:
Boeing 2.0 Grant Summary Snapshot
Total Number served 59 Comments
# Careerseekers served 34
#Incumbent workers served 25
# Enrolled in OJT’s 34
# Completing OJT’s 21* See below
# Hired full time after completed OJT 21
# Employed after 9 months 20 1 just completed in July
# Employers engaged 16
# incumbent workers enrolled in training 25
# Incumbent workers earning Industry credentials
25
# Incumbent workers promoted 12
# workers who are low-income, women, or persons of color
33
# Males served 51
# Women Served 8
# African Americans served 20
# Asian or Asian Americans served 8
# Hispanics 18
# White 10
# undisclosed 3
*Year two OJT placements were adversely affected by the COVID-19 pandemic.
Of the 16 candidates enrolled in the O.JT program this year, five were laid off due to the coronavirus
pandemic, three have successfully completed the program and are employed full time, and eight are still
enrolled in OJT program and are scheduled to complete training by December 31, 2020. We are working
with our employers to provide additional incumbent worker (cross-training) as part of a lay off aversion
strategy to avoid additional reductions in the workforce
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Teachers in the Workplace: $200,00
Funded by PA Department of Labor and Industry: 4/1/2019 through 6/30/2020
In December 2018, Governor Wolf announced the availability of the second cycle of Teacher in the
Workplace (TIW) grants to connect classrooms and businesses helping schools prepare students for the
changing 21st century economy. All TIW programs include:
1) development of partnership and initiatives to align business, education and community
organizations to implement Teacher in the Workplace opportunities.
2) on-site learning in one or more workplace environments; and
3) time for the educator to connect workplace skills into their curriculum and classroom instruction.
Philadelphia Education Fund TIW project - educators visit PJM in August 2019.
Philadelphia has been operating four TIW programs in partnership with the following organizations: District
1199c Training and Upgrading Fund, Legacy Pathways LLC, New Foundations Charter School, and
Philadelphia Education Fund. Due to COVID-19, the Commonwealth extended the period of performance
for these projects from June 2020 to December 2020. Two projects in Philadelphia completed activity by
June 2020 despite COVID-19 while two TIW projects will continue operation into the Fall and complete
within the new grant period. Some activities will be offered virtually to ensure safety and alignment with
rules and regulations locally. Outcome targets have not shifted, through all programs Philadelphia will
support TIW opportunities for 105 educators by the end of the grant period.
Outcomes to-date:
• 107 Educators engaged
• 22 Employers engaged
• 32 externship/professional development sessions offered
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Business Education Partnership: $120,000 Funded by PA Department of Labor and Industry: 1/1/2019 through 12/31/2020 and 1/1/2020 through
6/30/2021
Philadelphia Works, the Philadelphia Youth Network (PYN) and the School District of Philadelphia (SDP)
along with our engaged employers in Transportation & Logistics, Healthcare, and Business & Financial
Services will provide career exposure to students in middle school, especially targeting 7th grade students
advancing to 8th grade. The Commonwealth invests in our efforts through two cycles of Business Education
Partnership funding. Locally, we utilize this investment to advance the SDP efforts to attract more students
into high quality programs in Career & Technical Education (CTE) high schools and support the strategic
vison of the City of Philadelphia’s workforce strategy, Fueling Philadelphia’s Talent Engine.
The transition from Middle School to High School is a critical juncture for students. We plan to support
building intentional goals for academic and occupational study. Through this career exposure
demonstration project, we will engage students and build their families’ interests in middle-skill, high-skill
and professional careers in the three identified target industries. We will gain an opportunity to both excite
students and their families about the occupational programs and build an understanding of the need to
plan a pathway through technical and math courses during high school. This is a concerted effort to
organize and build a specific process with defined elements that will better support the transition from
Middle School to High School, encourage enrollment into CTE programs, and include employers in early
exposure for students to support informed connections to career pathway planning.
Outcomes to-date:
• 6 unique middle schools participated in project activities
• 84 students completed summer 2019 employment opportunities
• 50+ students participated in virtual summer 2020 employment opportunities
• During the 2019-2020 school year, 65 CTE high school students participated in a peer-to-peer
session with 398 middle school students
Most program activities scheduled for this quarter were postponed due to COVID-19. Philadelphia Works
will continue to work with partners to determine how to be shift these offerings to meet the needs of
the students and their families.
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Pay for Success Model: Technical Assistance Supported by Social Finance and Sorenson Institute Funded: 08/01/2018 through 12/31/2022
Philadelphia Works, in a national partnership, is piloting an innovative “Pay for Success” model in the
Philadelphia region. This is a unique local collaboration between the public sector (Philadelphia Works), a
leading private sector employer (Comcast) to invest in the local workforce.
In this new pilot model, Philadelphia Works commits to pay the upfront cost of employee/workers trainings
outlined by the personnel/technical needs of Comcast. The employer will repay Philadelphia Works upon
completion of achievements outlined and determined by the partnership.
The model makes a case for increased private sector investment in workforce development by transferring
the risk away from employers and demonstrates opportunities for innovation for public sector funders.
Partners providing technical assistance: Comcast, Social Finance, Sorenson Institute, Federal Reserve Bank.
OUTCOMES TO DATE: Working group meetings were convened over a period of months in 2018 and 2019
to operationalize the Pay for Success (PFS) model in Philadelphia. With the Eligible Partnership (Social
Finance and Sorenson Impact), we have finalized the in-demand skills needed for business-to-business
inbound and outbound sales positions within Comcast. Philadelphia Works and Comcast signed the
contract for the project in November 2019. Due to the impact of Covid-19, Philadelphia Works and Comcast
continue strategic discussions to shift project design parameters, as necessary. We anticipate launching the
first cohort during the beginning of 2021.
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Opioid Grant Funded by the Pennsylvania Department of Human Services Funded: 07/01/2018 through 06/30/2020
In partnership with the Philadelphia Department of Behavioral Health and Intellectual Disability Services
(DBHIDS), Philadelphia Works has implemented a comprehensive strategy to combat the opioid crisis that
includes three pilot programs.
District 1199C, Jefferson and JEVS are partners on the grant, and offer peer recovery specialist training to
frontline, and supervisory staff (1199C); training to Emergency Department (ED) staff (Jefferson); and offer
vocational rehabilitation and career services to participants (JEVS).
OUTCOMES TO DATE: The grant is having an impact on tackling the opioid crisis in Philadelphia by offering
direct career development services to participants, and training staff on new counseling methods and
treatments. Between the three partners, direct services and training has been provided to over 400
participants. Philadelphia Works provides ongoing data technical assistance and training to ensure our
regional performance is captured in CWDS. The grant recently received a period of performance extension
for fiscal year 2021. Due to the impact of Covid-19, service delivery, workshops and employer and customer
outreach efforts are all being facilitated virtually.
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Women in Apprenticeships and Nontraditional Occupations (WANTO) Funded by Chicago Women in Trades through a grant from the US Department of Labor Women’s
Bureau: $47,594; 10/01/2019 - 9/15/2020
The Women in Nontraditional Careers (WINC) project aims to support, increase
and advance the participation of women in construction, manufacturing and
transit careers in the Philadelphia region. WINC is staffed by Philadelphia Works
and led in collaboration with AFL-CIO Philadelphia Council, PhilaPOSH, the Keystone Development
Partnership, Insulators Union Local 14 and SEPTA, with technical assistance from Chicago Women in Trades’
National Center for Women's Equity in Apprenticeship and Employment.
ACCOMPLISHMENTS 6/1/2020 – 8/31/2020:
• Launched the “Today’s Rosie” podcast featuring Philadelphia-area
tradeswomen and supporters. The first two episodes are now available at
https://www.philaworks.org/winc/#podcast. Or, subscribe on your favorite
podcast app.
• Incorporated racial equity activities including:
o Published a solidarity message acknowledging Black tradeswomen
o Initiated discussion, learning and support in small groups during weekly tradeswomen
gatherings for white tradeswomen and Black tradeswomen and other women of color
o Recorded a first podcast episode featuring the experience of Black tradeswomen, with plans
for more
• Created new web-based and downloadable career exploration resources for young women and their
teachers, counselors and other adults who support them.
The grant term is expected to be extended to January 31, 2021 and planning is underway for a virtual
educational WINC Institute January 26-28.
Learn more at https://www.philaworks.org/winc/
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Thank you to all the staff who contributed to the production of this book.
Thank you to our administrative and service delivery partners:
Summer employment and E3 Center services are administered by the Philadelphia Youth Network.
WIOA Youth and TANF Youth Development services are provided by the Children’s Hospital of Philadelphia, Community Integrated Services, Communities in Schools of Philadelphia, Congreso de Unidos Latinos, District 1199c Training and Upgrading Fund, Eckerd Connects, EducationWorks, EDSI, Federation of Neighborhood Centers, JEVS Human Services, Liguori Academy, Mural Arts, NOMO Community Development Co., Philadelphia Anti-Drug/Anti Violence, Philadelphia Youth Network, Resources for Human Development, Temple University, YouthBuild Philadelphia Charter School, and Valley Youth House.
For more detail about the youth service providers, please visit https://www.philaworks.org/workforce-services/young-adults/
WIOA Title I Adult and Dislocated Worker Services and EARN program services are provided by EDSI, ENPWDC, Impact Services, JEVS Human Services and Eckerd Connects through four PA CareerLink® Philadelphia centers.
One-Stop Operator services are provided by Thomas P. Miller & Associates.
For a current listing of PA CareerLink® Philadelphia locations, please visit http://www.pacareerlinkphl.org/contact/
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One Penn Center at Suburban Station 1617 JFK Boulevard, 13th floor Philadelphia, PA 19103
P: 215-963-2100 F: 215-567-7171
www.philaworks.org