BOARD MEETING BRIEFING

BOOK

Thursday, September 17, 2020 9:00 – 11:00 a.m.

Philadelphia Works One Penn Center at Suburban Station 1617 JFK Boulevard, 13th floor Philadelphia, PA 19103

William Strahan Chair of the Board Comcast Cable Communications

Daniel K. Fitzpatrick Vice Chair of the Board Citizens Bank of PA, NJ and DE

Patrick J. Eiding Secretary of the Board Philadelphia Council AFL-CIO

April Walker Treasurer Microsoft Technology Center

Michelle Armstrong School District of Philadelphia

Emily Bittenbender Bittenbender Construction LP

Steven Scott Bradley Bradley & Bradley Associates Inc.

Shari Brightful PA Office of Vocational Rehabilitation

Manny Citron Deputy Chief of Staff Mayor’s Office of Labor

David Crossed Navigate

Brigitte F. Daniel Esq. Wilco Electronic Systems Inc.

Cheryl Feldman District 1199c Training & Upgrading Fund

Beatriz Mirabal Garces Garces Dental Group

Donald Generals Community College of Philadelphia

Peter Gonzales Welcoming Center for New Pennsylvanians

Ed Grose Greater Philadelphia Hotel Association

John W. Lasky Temple University Health System

Richard Lazer Office of Mayor James F. Kenney

Gabriel Mandujano Wash Cycle Laundry, Inc.

Norma Romero Mitchell Benefits Plus Consulting Group

James Nichols PA Bureau of Workforce Partnership and Operations

Douglas I. Oliver PECO – Exelon Company

Peter Tubolino Siemens Building Technologies

Thomas Tyler The EF Precision Group

Esteban Vera, Jr. Laborers’ Local #57

Christina Wong Comcast Campus Content

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PHILADELPHIA WORKS MEETING AGENDA

September 17, 2020 │ 9:00 – 11:00 A.M.

Virtual meeting via Zoom Presiding: William Strahan, Chair

Welcome and Special Reports

I. Opening Remarks William Strahan

II. Consent Agenda William Strahan • Philadelphia Works Update (p. 2-7) • Board Meeting Summary, June 18, 2020 (p. 9-12) • Committee Meeting Summaries (p. 13-30)

Committee Actions

III. Finance Committee Dale Porter • Committee Update

• ACTION: Approve the Financial Statements for the Year Ended (p. 33) June 20, 2020 and One-month Period Ended July 31, 2020

IV. CEO Report H. Patrick Clancy

• State of Philadelphia Economy

• Employer Engagement

• Job Seeker Services

• Communications Update

Committee Updates

I. Youth Standing Committee H. Patrick Clancy

• Committee Update

II. Employer Engagement & Workforce Strategies Committee H. Patrick Clancy

• Committee Update Timothy Smith

III. Research & Policy Committee Meg Shope Koppel

• Committee Update

IV. Human Resources Committee Norma Romero-Mitchell

• Committee Update

V. One-Stop Operator Standing Committee Tyrone Hampton Jr.

• Committee Update Adjournment William Strahan

BOARD MEETING BRIEFING BOOK

September 17, 2020

Table of Contents

Meeting Agenda ........................................................................................................... i

Consent Agenda .......................................................................................................... 1

Philadelphia Works Update ........................................................................................ 2

New Business ................................................................................................. 2

Workforce Development System-wide Highlights ................................... 2-4

Youth System Highlights ............................................................................ 4-5

Outreach and Communications ................................................................ 6-7

Board and Committee Meeting Summaries ........................................................ 9-30

Action Items............................................................................................................... 33

Workforce System Quarterly Summary Report ................................................. 37-72

CONSENT AGENDA ITEMS

Overview

The following items are on the Philadelphia Works Consent Agenda for September 17, 2020:

• Philadelphia Works Update (p. 2-7)

• June 18, 2020 Board Meeting Summary (p. 9-12)

• Committee Meeting Summaries and Reports for this Quarter (p. 13-30)

Items on the Consent Agenda will not be discussed unless requested by a Board member. The

following is a brief overview of each item.

Philadelphia Works Update

This report highlights efforts and progress during the quarter. More details on the information and

initiatives outlined in this report, as well as other efforts in which the Board is engaged, can be

found in other sections within the board meeting briefing book, or are available at

www.philaworks.org.

Meeting Summary: June Board Meeting

The Board is being asked to approve the draft meeting summary from the June 18, 2020 board

meeting.

Committee Meeting Summaries

The Board is being asked to approve the committee meeting summaries included in today’s

board briefing book.

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PHILADELPHIA WORKS

UPDATE

Updates in this Report

New Business

Workforce Development System-wide Highlights

Youth System Highlights

Outreach and Communications

New Business

Thomas Jefferson Health System

Thomas Jefferson Health System Nurse2Nurse Telecompassion Training provides four hours of one on one

training to support nurses on the frontline caring for COVID -19 patients. The Zoom-based training is facilitated

by veteran nurses qualified to deal with crises. The training teaches active listening, safety planning, compassion

fatigue education, intervention technics, and provides information on resources and referrals.

With the support of Philadelphia Works’ Rapid Response funding, 500 nurses in the Jefferson Health System

will receive training. To date, 30 nurses received training with a projection of 30 to 50 nurses receiving training

monthly.

Workforce Development System-wide Highlights

Update of Virtual/Remote PA CareerLink® Philadelphia Services

The Board approved the Electronic Signature Policy on June 18, 2020, which launched efforts to provide

services to PA CareerLink® Philadelphia customers through sensible, risk-averse, and entirely virtual methods.

Since the onset of the Yellow Phase, the PA CareerLink® customers can securely provide sensitive documents

through PA CareerLink® Secure, an end-to-end encrypted file-sharing platform used to support WIOA

registration and EARN enrollment.

Philadelphia Works has established Microsoft Teams as the official video platform to support videoconferencing

for the PA CareerLink® Philadelphia system. Each staff member was equipped with a dial-in license to allow

customers the option of calling in for meetings from their phones. Workshops are hosted live on Microsoft

Teams for customers who have the option to register for workshops through CWDS. There is a wide range of

topics, from job readiness to stress management.

The virtual adaptation of EARN involved the strong collaboration of the county assistance office to maintain the

major tenets of the EARN program while upholding the integrity of the EARN Redesign. Philadelphia Works

introduced the Enrollment Coordinator role designated to conduct outreach and support online engagement

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with customers to maintain the personalized and human-centered design approach that the centers are proud

to produce.

All virtual adaptations to PA CareerLink® Philadelphia services were completed with accessibility in mind

therefore, all services can be accessed with the use of a smart phone.

Philadelphia Works continues to refine virtual services to ensure its user-friendliness and we look forward to

equipping all center staff with high-functioning laptops, docking stations, and headsets to better serve

customers as we move forward.

Philadelphia Works’ Community Outreach Team Supports the 2020 Census Complete Count Committee Mayor Kenney selected President & CEO H. Patrick Clancy to serve as the chairperson of the Jobs Committee

for the Philly Census Complete Count Committee. The decision assigned the Philadelphia Works Community

Outreach Team comprised of Johnetta Frazier, Candice Woods, and Alice Cooper to work hand in hand with

the daily operations of the Philly Complete Count Committee 2020 and the U.S. Census Bureau.

The Community Outreach Team has prioritized several key outreach strategies to publicize the open Census

job opportunities and to increase the 2020 Census self-response rate, especially with hard to count populations

and certain sections of Philadelphia. To maximize these outreach efforts, the Community Outreach Team

utilized their relationships with hundreds of community organizations, faith-based leaders, resident

associations, and block captains throughout Philadelphia. The support of local, state, and federal elected and

appointed officials was also engaged to further emphasize the mission of Philly Counts 2020 to their

constituents. As of August 21, 2020, the Census self-response rate in Philadelphia is 52.8 percent.

Philadelphia Works hosted a Census Job Fair at the Job and Business Resource and Referral Center, supported

by the PA CareerLink®, to aid in the job recruitment efforts in Northeast Philadelphia. The PA CareerLink®

Northwest Philadelphia was also instrumental in recruiting workers for the U.S. Census Bureau, facilitating 15

recruitment sessions with a total of 207 participants being in attendance.

The Philadelphia Works Community Outreach team collaborates with the Philly Counts’ Communications and

Advertising Working Group, the Ongoing Engagement Working Group, and the Interfaith Engagement Working

Group to provide new recommendations and stay abreast of the latest developments.

In concert with the priorities of the Communications and Advertising Working Group, Philadelphia Works’

Communications Team, Dawn Thomas and Damarah Brown have consistently posted 2020 Census updates on

the Philadelphia Works’ social media platforms. As a result of our participation in the Communications and

Advertising Working Group, Philadelphia Works’ Community Outreach and Communications Team co-authored

an op-ed entitled, “Why Completing the Census is Essential for Workforce Development Efforts”, which was

published by Technical.ly on June 16, 2020.

The Community Outreach Team, and additional staff of the Government and Community Relations Unit

continue to assist with the ongoing Census phone banking campaign making connections with Philadelphia

residents to encourage the Census count completion.

Opioid Training Activity The District 1199C Training Fund (The Training Fund) continues to provide comprehensive services to combat

the opioid crisis in Philadelphia. The goals of the grant include using workforce programming to contribute to

reducing opioid use disorder and the resulting mortality rates from overdoses. The Training Fund has

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implemented a multi-level workforce strategy that includes providing training sessions for peer recovery

specialists and direct-support professionals. Thus far, over 200 participants have been trained.

As a result of the intensive training offered, participants have expanded knowledge on innovative addiction

counseling techniques, received job offers, imparted knowledge learned within their workplace, and built

stronger relationships with employers.

One success story highlighting achievement in the program is a participant that was unemployed at the start of

Certified Recovery Specialist (CRS) Training, and upon completion and certification, the participant was offered

employment with Resources for Human Development (RHD). While engaged in the program, the participant

took advantage of resume workshops and career counseling.

The Training Fund has done extensive outreach to promote services offered, participating in an event with the

Directors of Recovery Houses organized by The Philadelphia Mental Health Care Corporation (PMHCC). This

allowed staff to engage potential partner agencies across the Philadelphia region.

Youth System Highlights

Philadelphia Works, in partnership with the youth provider network, continues its efforts to support youth and

young adults as they are learning about careers, connecting to work experience opportunities, and attaining

employment and/or advancing in post-secondary education. Over the last year and a half, Philadelphia Works

collaborated with system-level partners to establish priorities for supporting youth and young adults. Priorities

include but are not limited to increasing access to services, offering a variety of paid work experience

opportunities, building work readiness skills and mindsets in alignment with the Career Development

Framework, connecting youth to career pathways, as well as supporting connections to postsecondary

education and/or employment.

Philadelphia Works, the City of Philadelphia - Office of Children and Families, and the Philadelphia Youth

Network emphasized these priorities through competitive procurement processes for summer and year-round

programming to be operated by the youth provider network. While these priorities were established previously,

they are still relevant and even more important as we face programming during and post a health pandemic

and economic crisis. Philadelphia Works and partners will ensure workforce development opportunities (virtual

and/or in-person) for youth and young adults are available over the next year. For more details about programs

funded by Philadelphia Works, please visit https://www.philaworks.org/workforce-services/young-adults/.

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Summer Youth Employment 2020

Philadelphia’s 2020 Summer Youth Employment activities have

successfully completed. Throughout June, July, and August

2019, youth, and young adults ages 12 to 24 years old

participated in opportunities digitally and in-person. Due to

COVID-19, Summer 2020 opportunities were predominantly

digital (computer and mobile-friendly) and focused on career

exposure, financial literacy, and digital literacy, and brand

identity. Philadelphia Works, in collaboration with the

Philadelphia Youth Network (PYN) and other system partners,

are working to finalize the total number of youth and young

adults who participated. These totals will be reported next

quarter.

Philadelphia Works, along with other employers, virtually hosted summer youth internships. Philadelphia

Works employed five interns to work in different departments to support special projects. The interns also

completed a team project where they were consultants for the organization and had to present their findings

as well as potential solutions.

As an investor in youth employment, Philadelphia Works and partners supported multiple summer experiences.

This year included opportunities for youth to work more than eight weeks over the summer, with some

opportunities to work forty hours a week. By investing in a variety of opportunities, we can ensure that the

workforce development system is meeting the needs of Philadelphia’s youth and young adults. If you are

interested in partnering with WorkReady Summer next year, please

visit https://www.pyninc.org/forms/supportworkready to complete an interest form. We are always looking

for funders, employers to hire youth, and/or additional summer programs that are operating.

Philadelphia Works and other stakeholders participated in a social media celebration of summer work

experiences during the week of August 24. Celebrations displayed lessons learned, shared employers’ stories,

and highlighted participants’ achievements. To see more details, follow us on twitter @PhilaWorks to keep up

with news and events.

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Outreach and Communications

Communications (June 6, 2020 – September 1, 2020)

Philadelphia Works has new outreach materials! These digital, downloadable handouts summarize all

PhilaWorks’ workforce service offering for both businesses and career seekers. You can find the new outreach

material here.

Remember to follow/connect with Philadelphia Works on social media and in the PhilaWorks Newsroom:

STAY CONNECTED

Highlights

Business Engagement Outreach August through September, Philadelphia Works is reaching out to local and regional businesses. We know these

uncertain times have been extremely challenging for both businesses and career seekers. As a priority, we need

businesses to know that as their local workforce development board, we are here to:

• Connect them to a pipeline of qualified diverse candidates

• Train and develop their workforce

• Partner with them for innovative workforce solutions to grow their business, and

• Assist them with connecting to available local and City workforce resources

Watch the commercial here

Summer Workforce Resource Outreach In July, Philadelphia Works partnered with the City of Philadelphia and Philadelphia Youth Network (PYN) to

produce a simple guide to navigate free local workforce resources to grow, earn, and learn this summer. The

goal was to provide easy access to employment and training opportunities available to Philadelphia residents

during the summer months. The summer months are a great time for career seekers to explore and connect to

workforce resources as part of their plan to reach future career development goals.

Board Vice Chair, Dan Fitzpatrick representing

Philadelphia Works, Fox 29 Philadelphia.

Donald Brooks, YO-ACAP alum, sharing his success

story, 6 ABC.

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The guide included volunteer resources for youth up to age 18 through the Mayor’s Office of Civic Engagement

and Volunteer Service. Youth ages 16 to 24 interested in going back to school, employment opportunities, or

obtaining valuable life skills were encouraged to reach out to an E3 Power Center. Residents of all ages who are

ready to enter the workforce can access job and training opportunities were directed to PA CareerLink®

Philadelphia’s Virtual Resource Center.

Download the full Summer Resource Guide here.

Analytics and Press Reports

Website Analytics Snapshot

Based on available data from June 6, 2020 – September 2, 2020, there was a total of approximately 11.7k

website sessions, a decrease of about 4k from the previous period, and approximately 10k unique users, a

decrease of about 2k from the previous session. Positively, of those unique users, about 8.4k were first time

visitors. Our bounce rate decreased (which indicates people are spending more time on our site), while new

sessions dropped about 3k sessions from the last report.

Our Career Services page received the most traffic during this period and the majority of our website traffic

remains direct, meaning most people type our URL in their browser to find our website. Facebook was our lead

referral source this period, with PA CareerLink® PHL running a close second.

Philadelphia Works Press Releases – There were no press releases published this period.

Other Press, Media, and References: Instances where Philadelphia Works and/or staff were highlighted,

mentioned, referenced, or quoted through public facing platforms:

• In the news segment, “Philadelphia-area unemployment numbers show gaps between certain races,”

produced on August 12, 2020, 6ABC Action News broadly covered how COVID-19 has disproportionally

affected Black men. Dawn Thomas, outreach and communications manager, represented Philadelphia

Works, highlighting insights provided by CRO, Meg Shope Koppel and our data team. Additionally, Donald

Brooks, an alum of YOACAP, a Philadelphia Works funded program through the Urban Affairs Coalition,

shared his success/human interest story for context.

• On August 10, 2020, PhilaWorks’ Vice Chair, Dan Fitzpatrick, represented the organization on a special

segment produced by Fox 29 Philadelphia called, “Summer of Uncertainty: Philadelphia Works on how

businesses are operating during pandemic.” In the segment, Dan outlined PhilaWorks’ position on the road

to recovery, naming health, safety, flexibility, and technology access as top workforce priorities.

• “Racism, Equality, & Restarting our Economy,” a blog posted by PIDC on June 29, 2020, outlines

Philadelphia’s Economic Recovery Plan: Respond, Restart, Recharge, Reimagine. In this plan, Philadelphia

Works is called out for its key role in this initiative, and is represented by President and CEO, H. Patrick

Clancy.

• “Why completing the census is essential for local workforce development efforts,” an op-ed penned by

Philadelphia Work’s community outreach and communications teams was published by Technical.ly Philly

on June 16, 2020. The article highlighted the importance of Philadelphia’s 2020 Census efforts and gave

guidance to readers on how to easily complete their 2020 Census form to help ‘Philly Count!’.

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BOARD MEETING SUMMARY DRAFT Thursday, June 18, 2020 | 9:00-11:00 A.M.

Chair: Mr. William Strahan Virtual meeting via Zoom

Welcome

Mr. William Strahan, called the meeting to order at 9:05 a.m. MOTION was made to approve the consent agenda ACTION: the motion was approved unanimously.

CEO Report

Mr. H. Patrick Clancy noted that this is the time of year we begin to formulate our strategy for the program year beginning July 1. Philadelphia Works has two major formula funding streams from the Department of Labor (Workforce Innovation and Opportunity Act – WIOA), and the PA Department of Human Services (EARN and TANF Employment and Training Program). There is a slight increase in funding for WIOA. We will be aggressive in seeking additional funds all year round including Rapid Response funds to help businesses and workers prepare for new processes. As we move from the yellow phase into the green, a lot of Philadelphians will want to go back to work. The stimulus checks of $600 a week will end July 31; at that time, we anticipate more people coming to the PA CareerLink® Philadelphia for help. Mr. Clancy stated that none of the EARN funding will be withheld this year for performance; we will receive the whole cost reimbursement. He thanked the Board for their advocacy and support. This enables us to look at new initiatives. From a financial point of view, we are doing well; however, we think we need more.

A challenge for our residents getting quality jobs is digital literacy. During this time, some people in our communities do not have access to a computer or tablet they may have a device but no access to the internet. For our customers in our programs having these tools are crucial. The additional funding will help us achieve that. We have applied for other funding to cover some of the costs of purchasing laptops.

COVID 19 Response Philadelphia Works is working closely with the City on many initiatives. One is working with the Managing Office to develop a transitional jobs program. Three-hundred unemployed individuals worked on behalf of the City moving food from a warehouse to 80 distribution sites and working with the School District of Philadelphia moving laptops from schools to people's homes. Recently more workers were added to move those who unfortunately passed to the morgue to their final resting place. The jobs were to end June 30, but we will work with the City to keep those individuals

ATTENDENCE

MEMBERS: Steven Scott Bradley Shari Brightful Manny Citron David Crossed Brigette Daniel Patrick Eiding Cheryl Feldman Daniel Fitzpatrick Beatriz Garces Donald Generals Peter Gonzales Ed Grose John Lasky Richard Lazer Gabriel Mandujano James Nichols Norma Romero-Mitchell William Strahan Peter Tubolino Thomas Tyler April Walker Christina Wong

REGRETS: Michelle Armstrong Emily Bittenbender Douglas Oliver Esteban Vera, Jr.

STAFF: H. Patrick ClancyPatricia BlumenauerSheila BoornazianKataney CouaminJohn DalyTyrone HamptonDawn Thomas-HaywardSue HoffmanAdrian JezierskiMichael JoynesMeg Shope KoppelKimberly McCaffrey

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employed. We have updated the Philadelphia Works and PA CareerLink® PHL websites from an employer perspective. A user-friendly job application was created for employers in need of employees. We are working with employers who are need workers frontline to the public to find individuals who want to work in those fields.

Dale Porter Timothy Smith Marianne Fuccio

Weekly meetings are being held with the City’s Commerce Department and Philadelphia Industrial Development Corporation (PIDC) to implement a restart and recharge plan. Particularly when businesses receive loans, we need to design how the workforce system coordinates new hires, special recruitments, or incumbent worker upscaling. We are participating in the City’s Economic Recovery Committee and appreciate that workforce development has an active role. Ms. Patricia Blumenauer, Vice President of Operations, is the contact person representing Philadelphia Works. Dr. Meg Shope Koppel, Chief Research Officer, and her team are collecting data and running reports. We published a brief last week, Jobless, regarding the impact of COVID-19 on initial unemployment claims. Sixty-eight percent of individuals seeking unemployed compensation do not have a high school diploma. Going forward, supporting these residents to achieve a secondary credential is critical.

Other Activities The Mayor has asked Mr. Clancy to participate in the City’s Reconciliation Steering Committee. Members on the committee include city leaders who represent neighborhood redevelopment. Mr. Clancy is representing the workforce development system. Mr. Clancy will also participate in some of the committees with the Chamber of Commerce of Greater Philadelphia’s recharge and economic development plan.

Employer Engagement Casino Live is still looking to open in South Philadelphia. We are working on recruiting and pre-screening 3,000 potential workers.

Philly Shipyard has a three-ship contract spanning about ten years. Recruitment will begin in October to fill 1,200 openings. Philly Shipyard looks to double their apprenticeship program.

Garrixon a new footwear manufacturer coming to Philadelphia is looking to fill 25 positions.

Amazon is formulating a deal to build three warehouses in the city. Mr. Clancy will provide an update at the September board meeting along with the City’s Commerce Department, which is steering this project.

Election of Officers Mr. Clancy introduced the board members nominated to serve as officers for a three-year term. Mr. William Strahan, Board Chair; Daniel Fitzpatrick, Vice Chair; Patrick Eiding, Secretary and April Walker, Treasurer.

MOTION was made to elect the following as board officers ACTION: the motion was approved unanimously

E-signature PolicyDue to COVID-19, PA CareerLink® Philadelphia physical centers are now closed. The staff has worked to draftan Electronic Signature policy to facilitate WIOA registration virtually. The policy allows customers to signdocuments electronically during the eligibility stage. The state requires and allows an electronic signaturepolicy to do remote registration and enrollment. The policy protects personal information and does not allow

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use of personal computers. Confidential documents are secure and encrypted in a personal temporary file until moved to the state data system or printed and placed into physical folder.

MOTION was made to approve the e-signature policy ACTION: the motion was approved unanimously

Investment Strategy Ms. Patricia Blumenauer provided an overview of the initial investment strategy. She presented how Philadelphia Works will invest money across the systems.

MOTION was made to approve FY2021 initial workforce investment strategy as presented ACTION: motion approved unanimously

Youth Standing Committee

Mr. Daniel Fitzpatrick provided an overview of year-round programs. Programs remained operational during the pandemic and transitioned to virtual platforms. Digital literacy was a big focus. WorkReady Summer2020, internships for HS aged students will continue, but most will be virtual. There are 18,000 youth applications received to date. Regulations for Perkins V increase the expectation for stakeholder engagement with Career & Technical programs. The Youth Standing Committee (YSC) had the opportunity to participate in the Comprehensive Local Needs Assessment group (CLNA), which will inform the use of Perkins funds going forward. YSC will regularly discuss the Career and Technical Education opportunities for alignment with high priority occupations.

This committee seeks the board approval of the Youth policies aligned with the rules and regulations. The policies presented are: Youth Paid Work Experience; supportive services; and payments (wages, incentives and stipends). The policies impact both WIOA and TANF youth providers. A list of recommended providers was presented confidentially to the Board.

MOTION to approve the Youth policies as recommended and authorize implementation as of July 1, 2020 ACTION: the motion was approved with two abstentions

MOTION to approve recommended list of providers to receive TANF Youth investment for programs, pending available funding and slot allocations, for the period October 1, 2020 through June 30, 2021, with up to two years of renewal ACTION: the motion was approved with two abstentions

Finance Committee

Mr. Porter mentioned the Finance and Executive Committees’ approved operations budget is different from what is being presented today. The operating budget the committees approved is $57,654,512. Additional funding is due next week, increasing the operations budget to $64MM. A supplemental meeting will take place if needed before the September board meeting to approve the new budget. The Board is requested to give the Executive Committee the power to approve an updated budget that the Finance Committee has reviewed. A full presentation to the Board of any updates will not be required, though any changes will be announced.

MOTION to accept the Finance and Executive Committee recommended approval for the tentative FY2021 budget of $57,654,512 with any follow-up actions to be taken as noted above. ACTION: the motion was approved unanimously.

MOTION to approve the financial statements of the nine-month period ended March 31, 2020 ACTION: the motion approved unanimously

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Employer Engagement Committee

On May 19, 2020 the Committee held a remote convening with local employers representing all industries. There were guest speakers from economic development and workforce agencies who talked about resources available to businesses and the City’s strategy. A lot of good feedback was received.

Research & Policy Committee

Dr. Shope Koppel reported the committee discussed research, and what is needed to better plan and strategize. With every recession, occupational and skill shuffle. We hope to do some planning on where to invest in training and funding

Human Resources Committee

Sheila Boornazian spoke of the committee initiatives. A diversity and inclusion consultant have begun working on an internal plan. We will incorporate unconscious bias training, culture surveys, and develop a diversity council within the organization to ensure sustainability. There was a discussion about Philadelphia Works preparedness and response plan. Human Resources, office services, and the executive team put together a comprehensive plan to ensure the safety of our workers.

Adjournment

With no other business to discuss, the meeting adjourned at 10:34 a.m.

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EMPLOYER ENGAGEMENT& WORKFORCE STRATEGIESCOMMITTEE MEETING SUMMARY

Tuesday, August 18,2020 | 9:00 A.M.-10:30 A.M. Chair: Heloise Jettison

Virtual meeting via Microsoft Teams

Welcome

The meeting was called to order at 9:02 a.m. Ms. Heloise Jettison welcomed

committee members and guests. MOTION was made to approve the

meeting minutes ACTION: the motion was approved unanimously.

Updates

Commerce Department Workforce Development Division

Ms. Jettison provided and update on the Commerce Department’s

reconfiguration and is now led by Ms. Jettison with a small support staff.

With the new alignment a triad partnership has been created include the

Commerce Department – Workforce Division, PIDC and PhilaWorks to

engage businesses and help employers solve some of the problems they

face.

Fair Chance Hiring Grant Initiative This is an incentive for employers to hire from the returning citizen

population. It has recently been redesigned and will soon be released. It

focuses on the increase on hourly reimbursements from $5 to $6 per hour

to spur economic growth for hiring; and the implementation of the new

retention grant incentive for employers and employees when retained

giving them an opportunity to grow and create career pathways. There is

also a concept stabilization grant which would provide a $1,000 grant once

the employee has been hired and working for 180 days.

Wharton Summer Interns In partnership with PhilaWorks, the Commerce Department hosted UPenn

Wharton students for six weeks this summer working on their Field

Application Project that focused on collaboration and creating an actionable

ATTENDENCE

MEMBERS: Waverly Coleman Pat Eiding Beatriz Garces Peter Gonzales Ed Grose Heloise Jettison James Nichols Peter Tubolino Bud Tyler

STAFF: Sheila Bornazian H. Patrick ClancyJohn DalyDale PorterMichael JoynesMarlene PringleEllen MetroMeg Shope KoppelTim SmithRon StoryDawn ThomasChloe TippinsNichol Wilkins

GUESTS: Rhonda Branham Terrell Cannon Jocelyn Mayo

plan to help us with our strategy around employment in the wake of COVID-19 from a consumer lens

perspective. The students conducted research and utilized PhilaWorks, the PA CareerLink® Philadelphia and

a few other platforms. Their project was shared on August 21, 2020. The Commerce Department will follow-

up in the fall with the actual strategy that will encompass recommendations and will be in alignment with

the work done with PhilaWorks and PIDC.

Workforce Professional Alliance

The Workforce Professional Alliance is doing well and has recently recertified their organizations that are

involved. The resource guide is being updated and will be available online. There will be partnerships created

with the employer and the training providers.

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Transitioning Laid Off Employees into New Occupations

Mr. H. Patrick Clancy opened the discussion to request feedback from the Employer Engagement Committee

members and employers on what is currently happening with their businesses to include an overview on

how the pandemic has affected their businesses, what trends are they seeing and if there is anything from a

public workforce perspective that we can do to help.

Mr. Ed Grose stated hotel occupancy has dropped to 30 to 40 percent and that immigrants will have difficulty

finding similar jobs with benefits with properties operating with minimum staff. Hotel construction projects

are still underway.

Mr. Pat Eiding mentioned local unions have pulled their own crews working on projects without the

pandemic safety protocols in place and began conducting their own safety measures building better

employer/employee rapport. Unions haven been hit hard by the pandemic, the closing of the Sunoco

Refinery and the completion of construction projects leaving some union trades without work like the

boilermakers. The focus has begun to shift to the Philadelphia Navy Yard and the funding to build ships. The

construction industry is holding steady, but the future will depend on the elections later this year. The

entertainment industry has declined tremendously due to the government shutdowns which includes the

theaters, sports arenas and the businesses that support them.

Mr. Peter Tubolino mentioned the construction, life sciences, pharmaceuticals and research divisions are

doing well during the pandemic. There have been cutbacks in internal buildings such as schools, universities

and hospitals due to service contracts being canceled or reduced. No layoffs have been reported but the

mid-term and long-term projects remain uncertain.

Mr. Bud Tyler discussed how the foggers mainly used in the aerospace defense and medical facilities to

disinfect the spaces are now used in schools, public transportation, police and emergency vehicles. They

went from producing 20 units a month to 100 units a week. They have to redesign the units to be more

robust since they are so widely used. The employee base is expected to continue to grow in the coming year.

Ms. Terrell Cannon comments that business has slowed due to the COVID-19 pandemic, people getting

infected and patients not wanting aides in their homes. Wages were considered but approximately 40

percent of their aides didn’t return to work to prevent the spread of the virus to themselves or their families.

Families were trained and were able to care for their loved ones in their homes. Ms. Cannon has requested

assistance from the city with criminal records and reimbursement costs.

Mr. Tim Smith briefed the committee on how the transition of laid off employees can be transitioned into

new occupations and industries with some upskilling and better job matching. Some of the top industries hit

the hardest by the pandemic are retail, hospitality and entertainment, insurance and telecommunications.

Mr. Smith stated that employers site difficulty locating employees with the foundational and people skills

needed but the laid off workers could be trained to be major contributors in their businesses. The laid off

workers have developed other skills like customer service and communications widely used in other

industries that could lead them to mid-level positions with some training assistance.

Review of Federal Reserve Article

Dr. Meg Shope Koppel provided an overview of the data contained in the article from the Federal Reserve

Bank of Philadelphia and the Federal Reserve Bank of Cleveland titled Exploring A Skills-Based Approach To

Occupational Mobility, June 2020 in which she also contributed to. In this presentation Dr. Shope Koppel

showed how data was analyzed to look at skill-based occupations and how transitions are possible into

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careers with an annual increase of $7,000 to $15,000 with similar skills. She discussed how the skills that

employers are seeking and are in demand do not necessarily require a bachelor’s degree.

Adjournment

With no other business to discuss, the meeting adjourned at 10:22 a.m.

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EXECUTIVE COMMITTEE MEETING SUMMARY

Wednesday, June 10, 2020 | 3:00-4:30 P.M. Chair: William Strahan

Virtual meeting via Microsoft Teams

ATTENDANCE

MEMBERS: Manny Citron Patrick J. Eiding Daniel Fitzpatrick Richard Lazer Norma Romero-Mitchell

REGRETS: William Strahan

STAFF: H. Patrick ClancyPatriciaBlumenauerSheila BoornazianMichael JoynesDale PorterMeg Shope Koppel

Welcome

The meeting was called to order at 3:00 p.m. Mr. H. Patrick Clancy welcomed

committee members. MOTION was made to approve the following agenda items:

Executive Committee Meeting Summary of March 11, 2020; CEO report; Committee

Reports and Action Items to be presented to the full board, and the draft Board

Meeting Agenda for June 19, 2020 ACTION: the motion was approved unanimously.

Funding Awards

Mr. Clancy provided an update on funding awards which are a combination of public

workforce funding from the Pennsylvania Department of Human Services, Temporary

Assistance for Needy Families (TANF), the Pennsylvania Department of Labor and

Industry, Workforce Innovation and Opportunity Act (WIOA), the Federal

Department of Labor and other funding sources. He further explained that WIOA

funding was increased by seven percent overall. Although TANF funding remained

flat, Mr. Clancy advised of challenges, currently under discussion with the PA

Department of Human Services staff, relative to performance metrics.

Workforce Innovation and Opportunity Act (WIOA)

Program

Category Current Award

New Program

Award Change Percentage

Adult $6,270,505 $6,218,101 ($52,404) -0.84%

Dislocated

Worker $4,403,314 $5,721,067 $1,317,753 29%

Youth $6,579,806 $6,581,891 ($2,085) -0.03%

Total $17,253,625 $18,521,059 $1,267,434 7%

EARN – TANF Employment and Training

Current award New Program

Award Change Percentage

Cost

Reimbursement $20,365,649 $23,753,123 $3,387,474 16%

Performance $10,966,119 $7,578,645 ($3,387,474) -16%

Total $31,331,768 $31,331,768 0 0

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Investment Strategy Patricia Blumenauer provided a detailed description of the initial investment strategy:

Integrated System ..................................................................................... $27,849,801

Skills and Employer-based Training Initiatives ......................................... $ 1,329,000

Industry Focused Employer Engagement ................................................ $ 600,000

Supplemental Services to Support Customers ........................................ $ 442,000

Specialized Programs to Support Special Populations ............................ $ 895,000

System Capacity Building and Professional Development ...................... $ 250,000

Rapid Responses ........................................................................................ $ 1,500,000

Youth Programs Intermediary .................................................................. $ 8,675,000

Year-round Career Readiness ................................................................... $ 2,390,000

Out of School Youth with Credential ........................................................ $ 1,422,405

Out of School Youth without Credential .................................................. $ 2,354,781

Out of School Youth with or without Credential ..................................... $ 1,178,493

Pre-Apprenticeship WIOA Youth .............................................................. $ 1,379,060

Other Grants .............................................................................................. $ 1,257,500

Other Grants .............................................................................................. $ 6,131,472

Total Investment ...................................$57,654,512

Ms. Blumenauer commented that if additional funding is awarded, these numbers will be reevaluated,

especially in the training space.

Youth Standing Committee

Daniel Fitzpatrick provided an update on the status of Philadelphia Works’ year-round youth programs

amidst the COVID-19 pandemic, all of which will remain operational in a virtual capacity. Flexibility from

funders will allow programs to be re-worked for a virtual experience, and updated processes and forms are

being developed for a July 1 start.

MOTION was made to approve the following items:

• The WIOA Youth and TANF-Youth Development Policy

• Providers for TANF-Youth Development Funding, E3 Services

ACTION: the motion was approved unanimously.

Finance Committee

Mr. Dale Porter provided a detailed explanation of the operating budget which contains funding for adult

and youth services. The tentative proposed budget represents Philadelphia Works as a whole and

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incorporates information obtained from the Executive, Finance, Operations, Research Policy and Innovation

and Human Resource business units.

Operating Budget Highlights Total revenue of $57,654,512 is available for FY21:

• $25,253,123 TANF adult funding

• $ 6,218,101 WIOA adult funding

• $ 5,721,067 WIOA dislocated worker funding

• $ 6,581,891 WIOA youth funding

• $11,122,830 TANF youth

MOTION was made to approve the FY21 Operating Budget. ACTION: the motion was approved unanimously.

Balance Sheet Mr. Dale Porter guided members through the balance sheet, effective March 31, 2020, providing pertinent

details throughout. He commented we have operated at expected levels for the first three quarters of the

fiscal year.

MOTION: was made to approve the financial statements for the first three quarter period ended March 31,

2020. ACTION: the motion was approved unanimously.

Employer Engagement and Workforce Strategies Committee

Mr. Clancy provided feedback that the virtual Industry Partnership meeting was attended by approximately

100 individuals, half of which were employers. Anne Bovaird Nevins, who serves as President of PIDC, gave

a presentation on PPE (personal protective equipment) which is equipment worn to minimize exposure to

hazards that cause serious workplace injuries and illnesses. We are partnering with, the City of Philadelphia,

the Commerce Department of Philadelphia, the Federal Reserve, PIDC and other agencies in an effort to

determine what types of training are needed. Since the economy will surely scale back, albeit slowly, we

must learn the needs of our clients quickly and formulate a plan.

Research and Policy Committee

Dr. Meg Shope Koppel provided highlights of the April 6 meeting. For most of the meeting, we discussed how

the speed of automation will be closely related to the speed of recovery. We still do not have all the data yet

but continue to review and absorb data as it becomes available. We also explored how the shutdown, due

to the pandemic, impacted businesses. However, with data lacking, we were not clear, at that point, what

populations were being impacted.

A brief on unemployment has been developed showing that the initial claims were mostly filed by white

residents. However, claims are now predominately African American residents. Additionally, we were able

to indicate that African Americans, especially those working without a high school diploma or GED were

impacted more greatly. More reports to follow.

Human Resources Committee

Mr. Clancy reported that we have engaged the services of a diversity and inclusion consultant, Uva Coles, of

Widener University. Uva is currently working with the executive and management staff. Additionally, with

the recent civil unrest, Uva designed a discussion that was virtually presented to all staff. This is one step in

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a multi-step process for us as far as diversity and inclusion. We will continue to roll out our strategy

throughout the year.

Reopening the City of Philadelphia

Mr. Clancy updated that Patricia Blumenauer is part of a recovery task force. Ms. Blumenauer meets

frequently with city staff to discuss reopening and the role of Philadelphia Works in those efforts.

Additionally, Mayor Kenny requested that Mr. Clancy join the City’s Reconciliation Committee. The group of

about 25 people are pondering how to reconcile some of the hurt and civil unrest. The Mayor has already

made strong recommendations, along with City Council, for the police department. We are charged with the

task of developing a plan to help the Mayor, from a workforce perspective.

Board Elections

Mr. Clancy noted it is time to elect new board members to take the place of former members. Also, he

updated on the board officers. Mr. William Strahan has agreed to remain as the Chair for one more year;

Daniel Fitzpatrick has agreed to continue as Vice-Chair for one year and then transition to Chair; Patrick

Eiding has also agreed to remain as Secretary. The open position of Treasurer should be filled soon as well.

One-Stop Operator Committee

Ms. Patricia Blumenauer reported that Thomas P. Miller and Associates is the new vendor for the One-Stop

Operator. Mackenzie Krott, One-Stop System Manager, is just beginning her work and really diving in with

Tyrone Hampton on the MOUs and attending virtual meetings with the mandated partners.

Adjournment

With no other business to discuss, the meeting adjourned at 4:30 p.m.

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HUMAN RESOURCES COMMITTEE MEETING SUMMARY

Monday, August 10, 2020 | 3:00-4:00 P.M. Chair: Norma Romero-Mitchell

Virtual meeting via Zoom

Welcome and Remarks

The meeting was called to order at 3:04 p.m. Ms. Norma Romero-Mitchell

welcomed committee members. MOTION was made to approve the

meeting minutes ACTION: the motion was approved unanimously.

Diversity and Inclusion Update

In response to the social unrest the City and the rest of the Country

experienced in June 2020, Mr. H. Patrick Clancy held an all-staff meeting

facilitated by Ms. Uva Coles, Philadelphia Works’ DEI Consultant, and her

colleague. Ms. Coles set the stage for a safe and comfortable environment

ATTENDANCE

MEMBERS: David Crossed John Lasky Norma Romero-Mitchell

STAFF: H. Patrick Clancy Sheila Boornazian

for employees to have an open and honest forum to share their thoughts. Employees felt comfortable to

openly express how the issues of racism have impacted them personally and in the work environment. A

word cloud was utilized to get a gauge of how employees were feeling at the beginning of the meeting and

again after the meeting. The largest word at the beginning of the meeting was ‘Anxiety,’ and in the end, it

was ‘Opportunity.’ In response to the outcome of the all-staff meeting, the diversity andinclusion framework

had shifted. A separate meeting with middle management was facilitated by Ms. Coles the following week.

Employees then had an opportunity to participate in a culture survey up through July 31. Mr. Clancy, Human

Resources, and Ms. Coles were delighted with the 80 percent response rate and the amount of time

employees took to provide open-ended responses. Our next steps are to share the results with Mr. Clancy,

then the executive team, managers, and finally, all staff. The results of the survey will determine what the

training and the make-up of the DEI Council will be

Employee Screening Procedure

The Human Resources and Office Services Teams have created a Return to Work Plan and published it to

the employees. The plan is a draft as changes continue to occur. The employees were at ease when the staff

established the plan. The Office Services team has staged the office with proper protocol signs and

purchased the appropriate PPE and cleaning solutions in preparation for employees returning to the office.

Philadelphia Works partnered with HealthWell Solutions, a software-based healthcare solution for

organizations. Many companies have utilized their software in the past for the health and wellness solutions

of their employees. In response to COVID-19, HealthWell Solutions added functionalities to its software to

facilitate a touch-free pre-screening and symptom disclosure tool. It’s a mobile-friendly site where the

employee records their temperature and answer CDC guideline questions before coming to the office. The

questions asked are all in compliance with the CDC. HealthWell Solutions will keep up with CDC guideline

changes and adjust the questions accordingly. If a question answered raises a red flag, the employee has

the option to consult with nurse triage or go to the emergency room.

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Employee Handbook

The staff is updating the employee handbook. The health screening procedure and all COVID-19 related

items will be kept separate from the employee handbook.

Open Enrollment

Last year staff prepared themselves for a digital open enrollment via Paylocity. It served well as we

conducted a virtual open enrollment process this year. It went smoothly.

Work Ready Interns

Philadelphia Works hosted five Work Ready interns this Summer. The interns worked remotely on their

departmental project and an organizational project as a group for four weeks. They worked 20 hours per

week. On Fridays, they dedicated time for professional development through Naviance; a system PYN

utilized for students this year. The remote internship was very successful.

Staff Updates

New Hire - Matthew Hutton, Senior Research Analyst in June 2020

Promotion - David Ervin II, Operations Project Specialist.

Departures - two departures; an employee moved out of state, and the other accepted another position

outside the organization.

Staff is in the final hiring stage for the Director of Apprenticeship Strategies.

Adjournment

With no other business to discuss, the meeting adjourned at 4:04 p.m.

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FINANCE COMMITTEE MEETING SUMMARY Thursday September 3, 2020 | 9:00-10:00 A.M.

Virtual meeting via Microsoft Teams

Welcome

The meeting was called to order at 9:00 a.m. MOTION was made to approve

the Finance Committee meeting summary of June 9, 2020. ACTION: the

motion was approved unanimously.

Operations Narrative and Financial Statements for year ended June 30, 2020 and month ended July 31, 2020

Mr. Dale Porter presented the financial statements for year ended June 30,

2020.

Cash balance at the end of June 2020 is less than prior year primarily due to

the utilization of earned performance funding as part of the FY2020

Investment Strategy. TANF Adult we have fully utilized all TANF Adult

performance funding available in FY2020. All programmatic funding

available for WIOA Adult, Dislocated Worker and 74 percent of the Rapid

ATTENDENCE

MEMBERS: Steven Bradley Pat Eiding Ed Grose April Walker

REGRETS: Peter Tubolino

STAFF: Patrick Clancy Zach Hughes Dale Porter Gail Winkle

Response funding received in FY2020 was expended in FY2020. Funding for TANF and WIOA Youth programs

was not fully utilized during the FY and will be carried over to FY2021

MOTION was made to approve the Financial Statements for year ended June 30, 2020 ACTION: the motion

was approved unanimously

Operations Narrative and Financial Statements for one month ended July 31, 2020

Mr. Porter presented the financial statements for one month ended July 31, 2020.

The Statement of Financial Position indicates current assets are greater than current liabilities. Accordingly, we

are meeting our short-term obligations.

Cash balance at the end of July 2020 is less than prior year primarily due to the no draw period imposed by the

Commonwealth in order to roll forward grants from FY2020 to FY2021 and that all performance funding was

fully utilized in FY2020.

MOTION was made to approve the Financial Statements for one month ended July 31, 2020. ACTION: the

motion was approved unanimously

Auditor Selection

Mr. Porter discussed how we are periodically required for compliance purposes to RFP our auditing services. A

panel of three staff members our Compliance Officer, Director of Accounting and the Contract Reviewer was

convened to score proposals received. Proposal scores were tallied. Mitchell Titus received the highest score

and was selected auditor.

MOTION was made to approve the auditor selection ACTION: the motion was approved unanimously

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Executed Contracts Adjournment

Previously executed contracts were presented to the group for disclosure purposes only and did not require

approval.

Adjournment

With no further business, the meeting was adjourned at 10:00 a.m.

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ONE-STOP OPERATOR MEETING SUMMARY

Thursday, August 20, 2020 | 9:00-10:00 A.M. Chair: Heloise Jettison

Virtual meeting via Microsoft Teams

Welcome

The meeting was called to order at 9:05 a.m. Ms. Heloise Jettison

welcomed committee members and guests. MOTION was made to

approve the meeting minutes ACTION: motion was approved

unanimously.

Philadelphia Works & Re-Opening Updates Ms. Kataney Couamin updated the committee on how PA CareerLink®

Philadelphia Centers are currently operating and what to expect in the

coming months given the COVID-19 pandemic. Centers are currently closed;

there were plans to open Centers to staff only in August and open to

customers (by appointment only) after Labor Day, but a spike in cases

caused us to push our dates back to TBD. That said, we are still engaging our

customers virtually. On the WIOA side, Philadelphia Works has launched a

platform that allows us to securely transmit confidential information from

customers to Center staff, so we can now remote-register people for WIOA.

On the EARN side, customers’ engagement was on hold during the “Red”

phase of the COVID-19 shutdown, but when the City moved to the “Yellow”

phase, customers were required to re-engage and about 3,000 customers’

ATTENDENCE

MEMBERS: Shari Brightful Waverly Coleman Cheryl Feldman Valerie Grant Heloise Jettison Jim Nichols

GUESTS:Kristen BarryBrittany Dougherty Mackenzie Krott

STAFF: H. Patrick ClancyKataney Couamin Tyrone Hampton Abigail Jones

good cause was in danger of expiration. In response, Philadelphia Works has partnered with the state to

ensure that all EARN customers can participate virtually (the only requirements being a smartphone and

internet access) and that good cause is extended for those who cannot engage remotely. To that end, we

have introduced an “Enrollment Coordinator” role who will help walk customers through the new remote

enrollment process and ensure that they have all the accounts and equipment needed.

Additionally, Center staff are assisting the City with unemployment compensation (UC) inquiries by taking UC

calls and triaging them to state staffers co-located in the Centers, lightening the burden on the overstretched

UC phone lines.

One-Stop Manager Updates

Ms. Mackenzie Krott updated the group about Thomas P. Miller and Associates’ (TPMA) progress with the

MOU process. TPMA and Philadelphia Works began this process in late June, and about half of the partners

have returned their signed MOUs as of this committee meeting. As each completed MOU is submitted, Ms.

Krott has been scheduling one-on-one calls with the partners to learn more about their work and how TPMA

and Philadelphia Works can best support them (especially in light of COVID-19). Ms. Krott also informed the

committee that she and Mr. Tyrone Hampton are working on a “cheat sheet” for the PA CareerLink®

Philadelphia Centers that outlines partner services to ensure that Center staff are aware of all the support

partners can provide. Ms. Jettison advised that her team could help disburse that resource once it becomes

available. Finally, Ms. Krott stated that she is in the process of scheduling a quarterly partner meeting, likely

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for late September or early October. This convening will focus on Philadelphia Works’ re-opening plan,

referral process changes, and virtual services in our current environment.

Mr. Hampton followed up on the last meeting discussion about adding more committee members, based on

a recommendation from Ms. Valerie Grant, Ms. Alease Ralph from Early Learning Resource Center (ELRC),

formerly named CCIS, has agreed to join the committee. Additionally, Mr. Hampton plans to reach out to Ms.

Chelsea Barrish at Clarifi to invite her to join the committee as well.

Open Discussion

Ms. Jettison opened the floor for questions and open discussion.

Ms. Cheryl Feldman informed the committee that the state budget cut funds for all adult literacy providers,

so state funding will now last only five more months. Once those five months end, it seems unlikely that

funding will be restored so District 1199C has been forced to reduce services – limiting their class offerings

and laying off their part-time teaching staff. Ms. Feldman suggested redirecting some workforce dollars to

shore up adult literacy and ESL resources.

Mr. H. Patrick Clancy stated people with higher education credentials are being rehired, but people without

credentials are not. Mr. Clancy emphasized Philadelphia Works, and this committee needs to strongly

advocate for people without credentials in the coming months because they are now competing with a pool

of higher-credentialed people who would not typically be applying for their jobs. The committee discussed

how to best support uncredentialed career-seekers, including expanding digital access and increasing

capacity for vocational training and adult literacy training.

Mr. Clancy asked the TPMA staff how they have seen other states approach adult literacy and vocational

training – are they kept distinct, or are other areas using the combined approach that Philadelphia Works is

interested in? Ms. Brittany Dougherty stated that the workforce development board of Indianapolis has

received about one million dollars of CARES Act funding which they are targeting at adult education, split

among seven or eight providers. Ms. Dougherty said she would investigate the details of this funding

approach and agreed that the most successful programs TPMA sees around the country typically combine

high school equivalency with occupational training. Mr. Clancy proposed that the committee follow

Indianapolis’ lead – gathering data on how many people need services and using that data to make a similar

pitch for CARES Act funding. Ms. Jettison noted that CARES Act funding must be spent by December 31, which

complicates how we could use it.

Mr. Waverly Coleman mentioned a study released by the Federal Reserve Bank regarding broadband access

in Philadelphia. The study found that houses with school-age children need to be provided with necessary

technology and identified a connection between areas of the city lacking broadband access and higher crime

rates.

Adjournment

With no other business to discuss, the meeting adjourned at 10:06 a.m.

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RESEARCH & POLICY COMMITTEE MEETING SUMMARY

Wednesday, August 5, 2020 | 10:00-11:30 A.M. Virtual meeting via Microsoft Teams

Welcome

The meeting was called to order at 10:01 a.m. Dr. Meg Shope Koppel

welcomed committee members and guests Mr. Prince Ebo and Ms. Tiffany

Thurman from Accenture, and Mr. Alvaro Sanchez from the Federal

Reserve. The meeting summary was previously approved unanimously.

Accenture: Inclusive Future of Work

Mr. Ebo presented the findings of Accenture’s research, Inclusive Future of

Work. The purpose is to address the gap in employment talent due to

technology and the changes automation and COVID-19 are causing across

industries. This strategic research will formulate initiatives to help job

seekers and workers in less complex roles, and who lack a bachelor’s degree

or, in some cases a high school diploma, transition into new career

pathways. Much of this research was done pre-COVID and is being adapted.

This initiative is working on solutions and programming with partners across

the country to address these concerns. Nationally, 51 percent of an average

worker’s time can be augmented. Thirty-eight percent of a worker’s time is

at risk due to automation. Now with the added lens of COVID-19, 26 percent

of jobs nationally are at risk of exposure.

ATTENDENCE

MEMBERS: Tsiwen Law Yvette A. Nunez Thomas Tyler Sheila Watkins Catherine Wolfgang

REGRETS: Arun Prabhakaran Jay Spector

GUESTS: Prince Ebo Alvaro Sanchez Tiffany Thurman

STAFF: Meg Shope Koppel Eleanor Avery

Accenture met with stakeholders in Philadelphia’s private and public sectors to better understand the labor

marketplace, workforce blueprint, technology impacts on jobs, demographics, and attributes. Data were also

collected from the Bureau of Labor Statistics. The findings point to focusing on those in the Black and Brown

community and those who earn below the living wage for one adult one-child households. Those

communities largely represent workers who are most at risk of losing their job to automation. As for

educational attainment in Philadelphia, 70 percent of workers who are over 25 years old, do not have a

bachelor’s degree. Additionally, there is misperception that people’s lives and jobs will be unaffected or

remain constant despite COVID-19 and automation which makes messaging important. Nationally 77 percent

of workers were furloughed or laid off. Some layoffs will be permanent.

In analyzing occupations in Philadelphia, Accenture focused on jobs that are at low risk of becoming

automated and offer a living wage for one adult one-child households with moderate growth potential over

the next six years. Accenture identifies these as opportunity jobs. There are approximately 98 jobs in

Philadelphia considered to be an opportunity job. Of those jobs, 43 require more than a bachelor’s degree,

while 31 requires at least a bachelor’s degree and 24 require up to an associate degree.

Mr. Ebo mentioned Accenture is looking forward to partnering with Philadelphia Works to begin developing

training plans beneficial to our customers to get them into career pathways to opportunity jobs.

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Jobless: Initial Unemployment Claims by Philadelphia Residents

Dr. Shope Koppel provided an update of the job report. The city was doing well up until the pandemic. In the

last two months, about 72,000 residents lost their job due to the COVID crisis. Philadelphia continues to see

a steady stream of unemployment claims coming in. Some businesses reopened, but many in retail and

hospitality decided to temporarily or permanently close. Communities where Black and Brown individuals

live and work are struggling, along with the local stores that serve those neighborhoods.

Update on Opening PA CareerLink® Centers and Remote Services

Dr. Shope Koppel updated the committee on the remote services and Accord learning management system.

There is an active caseload of 1,300, so remote services are very important. To manage this process, PA

CareerLink® Secure was created to securely encrypt files for electronic signatures. The workforce advisor can

virtually review with the customer the necessary documents to sign. The signed documents are then

uploaded to the state securely. We are beginning to register EARN referrals as well. The PA CareerLink® PHL

website has some initial virtual learning activities and workshops while we work on launching the Leaning

Management System. Accenture has kindly offered us help with career pathways courses for this system.

Microsoft may also offer programs to us. The system will allow us to track activity and provide proof that our

customers are engaged in our programs and meeting set benchmarks. Time stamps can be set to show

activity in a certain period.

Adjournment

With no other business to discuss, the meeting adjourned at 11:12 a.m.

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YOUTH STANDING COMMITTEE MEETING SUMMARY

Wednesday, September 2, 2020 | 2:00-3:30 P.M. Chair: Daniel Fitzpatrick

Virtual meeting via Zoom

Welcome

The meeting was called to order at 2:04 p.m. Mr. Daniel Fitzpatrick

welcomed committee members and guests. MOTION was made to

approve the meeting minutes ACTION: motion was approved

unanimously.

COVID-19, Impact on Youth

Ms. Kimberly McCaffrey reviewed the impact of COVID-19 on

Philadelphia’s youth population. Data was presented about youth ages 14

to 24 years old before and during COVID-19. Data included a review

of labor force engagement, employment, poverty, unemployment

claims, and the common occupations and industries that employ

younger workers. The data lead to discussions about how young people

who are employed are much more likely to work in low-paying

occupations and COVID-vulnerable industries. The COVID-induced

economic crisis has disproportionately affected young workers,

particularly young women of color. This data will help inform Philadelphia

Works and the youth provider network about the young people who are in

most need of services and ensure that we can offer quality services.

Program Updates

Summer Youth Employment Ms. Farrah Farnese updated the committee regarding summer

employment programming through WorkReady. When the COVID-19

ATTENDENCE

MEMBERS: Michelle Armstrong Patricia Day Patrick Eiding Daniel Fitzpatrick Nicole Fuller Heloise Jettison Carniesha Kwashie Waleska Maldonado Maari Porter

REGRETS: Deborah Buhles David Thomas

GUESTS: Farrah Farnese Stephanie Gambone

STAFF: Patricia Blumenauer H. Patrick ClancyAbigail Jones Kimberly McCaffrey

pandemic came to the forefront, Philadelphia Youth Network (PYN) and system partners evaluated

possibilities for summer 2020. In May, Mayor Kenny announced the redesigned WorkReady Summer

2020 programs projecting 8,000 opportunities available (a level investment from Summer 2019, one

of the first cities in the country to do so). WorkReady opportunities started as early as June 22 and

ended on August 28. Next steps are to analyze and report final participation details, document

lessons learned, evaluate provider performance to inform summer 2021 plans, and update resources

for youth, caring adults, and providers.

PHL ConnectED Ms. Maari Porter reviewed the City’s PHL ConnectED initiative and its goal of identifying and

implementing affordable, simple, and reliable digital solutions for all residents. To that end, the City

has identified three key strategies: Ensure that K-12 public school students have consistent access

to the technology and support required for remote learning; reimagine public technology centers

such as KEYSPOTS in the context of COVID-19; and provide Philadelphians with affordable, simple,

and reliable internet access. The City will make a bulk purchase of home wired internet and WiFi

hotspots, schools will supply necessary devices, and hotline and community organizations will assist

with digital navigation focusing on high-need populations. This will support approximately 35,000

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households in Philadelphia. The committee discussed the importance of digital access and will

continue to discuss supports for youth in future meetings.

Year-Round & School Year Programming

Ms. McCaffrey updated the committee on year-round programming funded by WIOA and TANF

Youth. Program priorities for PY20 are: Supporting opportunity youth, increasing access to services,

enhancing the provider network, offering a variety of paid work experience opportunities, building

work readiness skills and mindsets aligned with the Career Development Framework, connecting

youth to career pathways, and supporting connections to postsecondary education and/or

employment.

Ms. Michelle Armstrong updated the committee regarding school year programming, noting that the

school district has opened entirely remotely, and will remain virtual until at least November 17 when

the district moves to a hybrid model. Ms. Armstrong noted that one of the school district’s goals is

to prepare young people for their career pathway once they graduate, but also ensure that they

understand which core courses align to the career they are interested in. She asked the committee

to consider which careers the district should be preparing young people for based on COVID-19’s

impact.

Ms. Waleska Maldonado reviewed the City’s Access Center initiative. Access Centers provide

Philadelphia’s most vulnerable students with a safe place for digital learning when caregivers work

outside the home and have no childcare supports. The City is partnering with youth providers, Parks

& Recreation staff, and the free libraries to ensure that Centers can open in phases during

September. Access Centers are currently only open to Philadelphia students entering kindergarten

through sixth grade but may open up to older students in October.

Adjournment

With no other business to discuss, the meeting adjourned at 3:32 p.m.

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Action Items

31

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Action Item: Approval of the Financial Statements for the Year Ended June 30,

2020 and One Month Period Ended July 31, 2020

Action The Executive and Finance Committees recommend approval of the unaudited Financial Statements for the year ended June 30, 2020 and the one month ended July 31, 2020.

Background Philadelphia Works is required to prepare financial statements which are to be approved by the Finance and Executive Committees. Financial Statements include Statement of Financial Position, Statement of Activities, Cash Flow and administrative, and program expense projections.

Recommendation The Executive and Finance Committees recommend the board approve the Philadelphia Works’ Financial Statements for the year ended June 30, 2020 and one-month period ended July 31, 2020.

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34

Workforce System Quarterly Summary Report

35

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PHILADELPHIA WORKFORCE DEVELOPMENT AREA

System Quarterly Summary Report: Program Year 2019 4th Quarter

April 1, 2020 – June 30, 2020

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PHILADELPHIA WORKFORCE DEVELOPMENT AREA

Quarterly Summary Report

April 1, 2020 June 30, 2020

Table of Contents

Executive Summary 39

PA CareerLink® Philadelphia

PA CareerLink Metrics .40

WIOA Federal Performance Measures .48

WIOA and EARN System Program Delivery Fiscal Summary .52

WIOA System-wide Performance Metrics .53

EARN Performance Summary .55

Youth System

Youth System Overview .58

Youth System Fiscal Controls . . ..59

Youth Performance Metrics 60

Philadelphia Works Grants .64

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Executive Summary

Program Year 2019 Fourth Quarter

April 1, 2020 to June 30, 2020

Employment in Philadelphia 608,945

Unemployment in Philadelphia 130,543

Unemployment Rate 17.7 %

Labor market Participation 739,488

Bureau of Labor Statistics: June 2020

On March 16, 2020 at 5:00 pm, Philadelphia City went to shutdown to slow the spread of the

coronavirus and resulting COVID-19 illness. The impacts of the economic shutdown were sudden

and severe. PA CareerLink® centers were closed across Pennsylvania. In Philadelphia, the PA

CareerLink® began virtual services to support customers as soon as these could be implemented.

Training on the PA CareerLink® Secure remote WIOA registration process took place in June. This

allowed us to provide a secure and confidential way of completing eligibility documentation.

Source: U.S. Bureau of Labor Statistics, Local Area Unemployment Statistics: January 2007 – May 2020

39

Metrics for PA CareerLink® Philadelphia  

Program Year 2019 Fourth Quarter  

April 1, 2020 to June 30, 2020 

PA CAREERLINK® CENTERS IN PHILADELPHIA COUNTY         PA CareerLink® Philadelphia North 4261 N. 5th Street Philadelphia, PA 19140 (215) 967‐9711  

PA CareerLink® Philadelphia Northwest 5847 Germantown Avenue Philadelphia, PA 19144 (215) 987‐6503  

PA CareerLink® Suburban Station 1617 JFK Boulevard, 2nd Floor Philadelphia, PA 19103 (215) 557‐2592  

PA CareerLink® Philadelphia  West  3901 Market Street  Philadelphia, PA 19104  (215) 473‐3630 

 

                           Job Business Resource and       Referral Center       7555 Castor Avenue      Philadelphia, PA 19149       (215) 473‐3630  

     Northeast HUB, Community        College of Philadelphia        Regional Center      12901 Townsend Road      Philadelphia, PA 19154       

40

Services to Employer Customers

American Job Centers (in Pennsylvania branded PA CareerLink®) help employers find needed workers.

Employers may enter job postings into the state system of record or request screening services from the PA

CareerLink® Philadelphia staff. Philadelphia Works tracks several employer-customer metrics.

The Employer

Market Share rate

shows the market

penetration of

public workforce

services available to employers. This metric is defined as a percent of all Philadelphia employers with more than

one employee who received PA CareerLink® Philadelphia services or used the state-wide on-line public

workforce system, PA CareerLink®, for posting job orders in each quarter. Between April 1, 2020 and June 30,

2020, 1,275 employers engaged with the PA CareerLink® Philadelphia system. This represents 4.1 percent of

Philadelphia payroll employers.

The Job Order Fill

Rate is reported as

the ratio of staff-

assisted

placements to

staff-entered job orders. These metrics are based on ad hoc reports in CWDS and are therefore reliant upon

data entered into the system by center staff. Note that PY2019 Q4 is the COVID-19 shutdown period.

Source: Philadelphia Works analysis of CWDS and labor market information

EMPLOYER MARKET SHARE

2.4%

3.1%

3.6%

4.1%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

4.0%

4.5%

Q1 Q2 Q3 Q4

PY2019

JOB ORDER FILL RATIO

5 13 13 -

267

139 124 115

-

50

100

150

200

250

300

Q1 Q2 Q3 Q4

PY2019

Job Order Placements Job Orders

EMPLOYER MARKET SHAREPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Employer Market Share 2.2% 3.0% 3.8% 4.3% 2.4% 3.1% 3.6% 4.1%Employers in the System 667 940 1,156 1,322 742 948 1,111 1,275Employers in Philadelphia 30,732 30,873 30,791 30,883 30,523 30,768 30,571 30,792Source: Philadelphia Works analysis of CWDS and labor market information

JOB ORDER FILL RATIOPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Job Order Fill Ratio 3% 5% 2% 1% 2% 9% 10% 0%Job Order Placements by Staff 6 11 5 2 5 13 13 - Job Orders Entered by Staff 173 227 207 172 267 139 124 115 Source: Philadelphia Works analysis of CWDS and labor market information

41

An additonal set of metrics are specific to the performance of the system-wide services team in the PA

CareerLink® Philadelphia centers, who provide services to connect employers with customers.

The Job Hire Rate

from On-Site

Recruitments is

defined as the

percentage of job

openings that are filled by career seekers who attend on-site recruitments. Between April 1, 2020 and June 30,

2020, there were no on-site events. The job hire rate for some quarters is over 100 percent because some large

employers hired for more positions than were initially advertised at recruitment events.

On-the-Job Training

Opportunities

refers to the total

number of

positions that are

available to WIOA and EARN customers. The numbers for previous quarters have been adjusted due to

additional information about OJT opportunities.

The On-the-Job

Training Retention

metrics measure

the ratio of WIOA

and EARN On-the-

Job Training (OJT)

opportunities that

have completed and ended with the customer continuing employment with the employer. OJTs with pending

outcomes at the time of this report are not included in these calculations. Note: Program completion dates move

across quarters. PY2019 Q3 dates have been updated to reflect these changes.

HIRE RATE FROM ON-SITE RECRUITMENTSPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Hire Rate from On-Site Recruitments 54.2% 102.9% 59.7% 31.1% 60.1% 37.1% 170.7% 0.0%Attendees Hired 104 107 190 88 215 134 169 0Recruitment Event Job Openings 192 104 318 283 358 361 99 0Source: Philadelphia Works analysis of CWDS; cross-center services data request

ON-THE-JOB TRAINING OPPORTUNITIESPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4WIOA OJT Opportunities 38 29 26 18 54 11 12 1EARN OJT Opportunities 2 2 2 1 3 2 0 0Source: Philadelphia Works analysis of CWDS; cross-center services data request

ON-THE-JOB TRAINING RETENTIONPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4WIOA OJT Retention Rate 40.0% 60.6% 71.1% 44.1% 45.0% 53.6% 35.7% 15.8%WIOA OJTs Retained 4 20 27 15 9 15 15 3WIOA OJTs Ending in Quarter 10 33 38 34 20 28 42 19EARN OJT Retention Rate 100.0% 50.0% 100.0% 33.3% 100.0% 0.0% 0.0% -EARN OJTs Retained 1 1 2 1 2 0 0 0EARN OJTs Ending in Quarter 1 2 2 3 2 2 2 0Source: Philadelphia Works analysis of CWDS; cross-center services data request

42

Source: Philadelphia Works analysis of CWDS; cross-center services data request

JOB HIRE RATE FROM ON-SITE RECRUITMENTS

ON-THE-JOB TRAINING OPPORTUNITIES WIOA ON-THE-JOB TRAINING RETENTION

60.1%

37.1%59.7%

31.1%0

50

100

150

200

250

300

350

400

Q1 Q2 Q3 Q4

PY2018

Recruitment Event Job Openings Attendees Hired

54

11 12 1 3 2 - -

-

10

20

30

40

50

60

Q1 Q2 Q3 Q4

PY2019

WIOA EARN

- 1

2

3 4

5

6 7

8 9

10

45.0%

53.6%35.7%

15.8%

0

5

10

15

20

25

30

35

40

45

Q1 Q2 Q3 Q4

PY2019

Ending in quarter Retained

43

Resource Utilization

Measures of resource utilization examine whether centers have sufficient and diverse resources to continue

operation effectively.

The Cost per

Customer metric

shows the amount

of funds needed to serve customers in the integrated PA CareerLink® Philadelphia centers. The metric is

calculated by dividing the cost of operations by the total number of visits made to each center for customers

receiving universal, EARN, and/or WIOA services. Cost per customer rose as centers closed to customers March

17, 2020 due to the COVID-19 shutdown and all staff were retained.

Leveraged

Resources

demonstrate how

the centers partner

with community resources to enhance services to their customers and are reported as cumulative membership

income, earned from rent paid to the centers. Note: There were no members in the first quarter program year

2019.

The Professional

Development

metric tracks the

number of

integrated and cross-center staff that have increased their skills by attending workshops, seminars, or

conferences. This training does not necessarily link to certifications. Data from the West PA CareerLink®

Philadelphia center is missing due to access to records following the COVID-19 shutdown.

Unique Customers

shows the number

of individual

customers who

receive universal,

WIOA, and EARN services in the PA CareerLink® Philadelphia centers.

The Customer to

Staff Ratio tracks

how many

customers frontline

staff are serving

based on programming.

COST PER CUSTOMERPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Cost per Customer $68.46 $81.77 $77.23 $98.48 $86.09 $97.07 $116.98 $2,066.12Source: Philadelphia Works analysis of CWDS and other program information

LEVERAGED RESOURCES PY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Leveraged Resources $0 $166,729 $204,411 $289,972 $0 $56,133 $84,018 $111,902Source: Philadelphia Works analysis of program information

PROFESSIONAL DEVELOPMENTPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Professional Development 268 313 81 207 141 183 189 258Source: Philadelphia Works analysis of center data requests

UNIQUE CUSTOMERSPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4Unique Universal Customers 11,555 10,330 10,933 7,021 8,907 7,792 7,429 529 Unique WIOA Customers 1,707 1,796 1,904 1,929 1,764 1,525 1,582 717 Unique EARN Customers 2,237 2,129 1,979 2,021 1,811 1,580 1,172 7 Source: Philadelphia Works analysis of CWDS

CUSTOMER TO STAFF RATIOPY2018 PY2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4WIOA Customers per WIOA Staff 24 27 28 29 24 22 23 11 EARN Customers per EARN Staff 11 11 10 10 9 9 7 0Source: Philadelphia Works analysis of CWDS and center data requests

44

45

Outcomes for Individual Customers: Universal Services

Metrics that measure outcomes for individual customers track universal service delivery to career seekers.

Customers receive a set of basic career services including, but not limited to, job search assistance, job referral

or placement assistance. Activity was almost completely stalled in the 4th quarter, April 1, 2020 – June 30, 2020.

The Participant

Market Share

shows the market

penetration of the

public workforce

development system and is defined as a ratio of all customers who have received at least one service during the

fourth quarter of program year 2019 to the number of unemployed individuals in Philadelphia during the

quarter. EARN customers are removed from this metric.

The Literacy and

Education Referrals

metric shows the

number of career

seekers referred to literacy programs and other educational services through data-entered service codes on

participant records.

Services to ESL

Customers shows

the number of

services delivered

to career seekers who speak English as a second language. These services can include use of the language line,

interactions with bilingual staff at the centers, and various universal services.

The IEP Goal

Completion metric

shows the number

of WIOA

participants who have completed a training or education goal on their Individual Employment Plan, a document

that outlines the services necessary to achieve career goals. Currently, IEP goal completion is tracked manually

by the centers. In the future, center staff will begin to use the CWDS IEP form for career seekers, which will

allow for better reporting on this service.

PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Participant Market Share 32.8% 33.6% 36.3% 26.4% 25.8% 23.0% 19.3% 1.0%Unique WIOA/Universal Customers 13,262 12,126 12,837 8,950 10,671 9,317 9,011 1,246Unemployed in Philadelphia 40,495 36,064 35,356 33,930 41,390 40,452 46,620 123,147Source: Philadelphia Works analysis of CWDS and labor market information

PARTICIPANT MARKET SHARE

PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Literacy/ Education Referrals 87 72 80 96 93 50 55 0Source: Philadelphia Works analysis of CWDS

LITERACY AND EDUCATION

PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

ESL Services Provided 483 511 495 623 454 484 429 53Source: Philadelphia Works analysis of center data requests

SERVICES TO ESL CUSTOMERS

PY2018 PY2019Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Goals Completed 181 215 199 371 202 305 250 92Source: Philadelphia Works analysis of center data requests

IEP GOAL COMPLETION

46

47

WIOA Performance Measures: Federally Mandated

April 1, 2020 – June 30, 2020

The Pennsylvania Department of Labor & Industry Center for Workforce Information and Analysis

(CWIA) released the results under WIOA for Program Year 2019.

Some Negotiated Levels are considered “baseline”. Baseline indicators are those for which states were

not required to propose negotiated levels, primarily because no historical information exists. These

indicators will not be used in the end of the year performance calculations and will not be used to

determine failure to achieve adjusted levels of performance for purposes of sanctions.

The Negotiated Levels under WIOA may be adjusted. At the end of the program year, an objective

statistical model will be used to adjust in the negotiated levels of performance for actual economic

conditions and the characteristics of the participants served.

Each Percent of Goal Achieved must be at or above 50 percent of the Negotiated Level.

48

WIOA TITLE I PERFORMANCE OUTCOMES PY 2019 YEAR-TO-DATE

Philadelphia met the required levels for WIOA Title I performance for PY 2019.

WIOA Title I Performance Outcomes PY 2019 Q4

Reporting Period 4/1/2020 - 6/30/2020 Negotiated

Level Actual

Performance % of Goal Achieved

Adult Employment 2nd Qtr After Exit 73.0% 70.6% 96.7%

Adult Employment 4th Qtr After Exit 70.0% 69.7% 99.6%

Adult Median Earnings 2nd Qtr After Exit $5,400 $5,444 100.8%

Adult Credential Attainment Rate 50.0% 45.3% 90.6%

Adult Measurable Skills Gain Baseline 21.2%

Dislocated Worker Employment 2nd Qtr After Exit 75.0% 77.8% 103.7%

Dislocated Worker Employment 4th Qtr After Exit 76.0% 78.9% 103.8%

Dislocated Median Earnings 2nd Qtr After Exit $6,700 $8,047 120.1%

Dislocated Worker Credential Attainment Rate 52.0% 36.4% 70.0%

Dislocated Worker Measurable Skills Gain Baseline 12.0%

Youth Employment/Education Rate 2nd Qtr After Exit 65.0% 67.0% 103.1%

Youth Employment/Education Rate 4th Qtr After Exit 62.0% 70.5% 113.7%

Youth Median Earnings 2nd Qtr After Exit Baseline $3,073

Youth Credential Attainment Rate 65.0% 77.0% 119.5%

Youth Measurable Skills Gain Baseline 46.2%

49

In addition to the above metrics, two additional performance measurements were introduced under WIOA: Average Indicator Score and Average Program Score. The Average Indicator Score looks at each indicator across all three programs (Adult, Dislocated Worker, and Youth), and gives the average of the Percent of Goal Achieved results. The Average Program score looks at each program and gives the average of the Percent of Goal Achieved results for each indicator. Each Average Indicator Score and Average Program score must meet 90 percent. For Program Year 2019, Philadelphia’s results were:

Average Indicator Score Score

Employment Rate 2nd Qtr After Exit 101.2%

Employment Rate 4th Qtr After Exit 105.7%

Median Earnings 2nd Qtr After Exit 110.5%

Credential Attainment 93.4%

Average Program Score Score

Adult 96.9%

Dislocated Worker 99.4%

Youth 112.1% A WIOA Adult is an individual 18 years of age or older who requires special assistance including but not limited to labor market information, job search assistance, individual counseling and career planning, and specialized assessment in order to attain employment.

A WIOA Dislocated Worker is, in general, an individual who has been laid off from employment, or is unemployed or is unable to find employment due to circumstances beyond their control. This includes a spouse of a member of the Armed Services who has experienced a loss of employment as a result of relocation related to their spouse’s active duty requirements.

In addition to federally mandated performance measures, there are also specific goals in Pennsylvania’s WIOA Combined State Plan. The plan places a significant emphasis on serving individuals with barriers to employment.

50

*The following chart shows the barriers to employment for all WIOA-registered Adult and Dislocated Workerswho were served during Program Year 2019. Note that some customers have multiple barriers.

*The commonwealth has also established a Priority of Service policy for the WIOA Adult population. The prioritycategories and results for all new Adult registrations during Program Year 2019 are indicated in the chart below.

93.7%

0.9%

2.9%

6.0%

17.9%

20.3%

21.2%

86.3%

Any Barrier

Homeless

Individual with disability

Basic skills deficient

Ex-Offender

Single Parent

Older Individuals (55+)

Public Assistance/LowIncome

6.4%

2.4%

0.4%

87.6%

3.2%

Level 5 - Not a Priority of Service Participant

Level 4 - Long-Term Unemployed (Local Priority)

Level 3 - All Other Veterans/Eligible Spouse

Level 2- Low Income/PublicAssistance/Underemployed/Basic Skills Deficient/Non-

Veteran/Eligible Spouse

Level 1 - Low Income/PublicAssistance/Underemployed/Basic Skills

Deficient/Veteran/Eligible Spouse

51

WIOA and EARN System Program Delivery Fiscal Summary Year to Date: July 1, 2019 – June 30, 2020

FY2020 Philadelphia Works Overall Funding Breakdown

(assuming flat budget)

Budget Categories Budget YTD

Expenditures

TANF $31,000,000 $30,582,101

WIOA Youth $6,500,000 $5,338,250

WIOA Adult $6,300,000 $7,238,371

WIOA Dislocated Worker $4,000,000 $3,962,515

US DOL $3,000,000 $743,244

National Health Emergency Demonstration Grant–Opioid Crisis $2,000,000 $871,092

Rapid Response $1,000,000 $2,127,732

Other Youth $500,000 $750,884

PAsmart $280,000 $272,475

Lenfest Foundation $75,000 $17,479

$54,655,000 $51,904,143

Source: Philadelphia Works analysis of financial data

FY2020 Philadelphia Works Service Delivery Investment Strategy

(Adult Formula Funding Total Service Investment – TANF, WIOA Adult, DLW, & Rapid Response)

Budget Categories Budget YTD

Expenditures

Integrated System (PA CareerLink® system wide and One-Stop Operator) $28,100,000 $27,235,979

Skills and Employer - Training Initiatives $7,100,000 $4,279,891

Industry-focused Employer Engagement $600,000 $284,998

Supplemental Services to Support Customers $1,110,500 $911,315

Specialized Programs to Support Specific Populations $1,350,000 $1,665,299

System Capacity Building and Professional Development $700,000 $765,241

$38,960,500 $35,142,724

52

WIOA System-Wide Performance Metrics April 1, 2020 – June 30, 2020

As the Local Workforce Development Board, Philadelphia Works establishes system-wide performance metrics.

These goals are translated into contractual goals for the subcontractors. In the charts that follow, these are

indicated by an asterisk (*). We also monitor other system performance measures. The WIOA performance

metrics reflect the aim of the legislation, as well as the goals of the state and local area.

Registrations refer to those individuals who require a more extensive set of services beyond the basic services provided to all individuals in the centers. The system goal is to register over 3,000 in intensive career services.

Credential attainment is a new emphasis under WIOA. An industry-recognized occupational license or certificate is of high value to employers.

For those participants who enroll in training we also measure how many obtain employment related to training. This helps us to evaluate the effectiveness of our training providers.

Placements are those individuals where we can document that they obtained employment at a minimum of 30 hours per week at or above minimum wage. Our goal for the median wage system-wide for a minimum of 55 percent of placements are at a salary of $15.00 per hour or higher.

The number of new employer and number of new job orders per quarter in the following charts are compared to the average number of each per quarter in the previous program year. All other charts are cumulative through the quarter.

53

54

Performance of the EARN Program as of June 30, 2020

The Employment and Retention Network (EARN) system provides employment and training services

to individuals striving to reach economic self-sufficiency. Each participant enrolled in the EARN system

receives personalized career guidance to provide the support needed to achieve career goals. Staff

support is offered from beginning to end, before and after employment. Only individuals receiving cash

assistance and specifically identified by the County Assistance Office are eligible to enroll.

The EARN programming includes Vocational Skills Training (VST) which offers focused skill training with

embedded contextualized learning services. VST is a viable option supporting the EARN system’s goal

of self-sufficiency, financial independence and customer choice. The EARN System’s vocational training

program offers comprehensive, industry specific skills development in several key occupational sectors

that align with the High Priority Occupations (HPO). which include medical billing, weatherization,

property maintenance, allied healthcare, culinary arts, residential/counseling services, childcare,

pharmacy technicians, phlebotomy, information technology, and commercial driver’s license

(transportation).

Highlights of the EARN System

• There were 11,450 referrals for 7,183 unique customers from the Philadelphia County Assistance

Offices (CAO) to the EARN program through the third quarter of this program year. Referrals

were stopped during the fourth quarter (April through June 2020).

• The enrollment rate was 39 percent through the third quarter of this program year. Of the 61

percent of customers not enrolled, 53 percent of clients were referral rejected because they did

not report to the centers; 4 percent of customers were not enrolled due to not cooperating with

EARN policies; and the remaining customers were rejected for other reasons such as good cause,

inappropriate referrals, and TANF closure of the case.

• The EARN system enrolled 4,222 customers cumulatively through the fourth quarter and

provided services to 1,703 carry-over customers from program year 2019. The total number of

customers served was 6,125.

• The average monthly EARN caseload was 1,964.

• 1,410 unique customers were placed into 1,769 placements. 55 percent of the placements were

offered at 30 hours or more per week, with an average starting salary at $11.88 per hour.

• There were 900 job placements that met the DHS Placement Tier 1 criteria; 784 that met the

Tier 2 placement criteria earning $10 per hour or more, 834 job placements that met the DHS

Placement Tier 3 placement criteria, where TANF was closed due to employment income, and

2,993 that met the DHS monthly retention criteria working a minimum of 80 hours per month.

• There were 129 customers that met the DHS credential requirement, earning a certification or

diploma in a high priority occupation.

55

COUNTY ASSISTANCE (CAO) Referrals, Enrollments and Caseload

CAO REFERALS ENROLLMENTS

ENROLLMENT RATE MONTHLY ACTIVE CASELOAD

Source: Philadelphia Works analysis of EARN program data and Department of Human Services CWDS Reports.

56

Department of Human Services (DHS) EARN Performance Metrics July 1, 2019 – June 30, 2020

Program metrics are tracked according to goals set for the program year with counts of successful outcomes defined as outcomes clients may achieve each month following enrollment.

DHS Monthly Placements, Retention and Credentialing

The DHS Placement Tier 1 definition requires clients to obtain unsubsidized employment working a minimum of 80 hours in a four-consecutive work period. The four-week period must begin within the 180 days of the enrollment date.

The DHS Placement Tier 2 definition requires clients to meet the Placement Tier 1 definition and earn $10.00 per hour or more at any point during the enrollment period.

The DHS Placement Tier 3 definition requires clients to meet the placement Tier 1 definition and must have earnings that result in the closure of TANF budgets.

The DHS Monthly Retention definition is achieved after a client meets their Tier 1 placement goal; they must maintain employment in any given calendar month at a minimum of 80 hours each month, for up to six consecutive months following the placement month to be considered retained.

To meet the DHS Credential definition, a client must be placed in vocational skills training within 90 days of

enrollment and receive a diploma or certification directly related to high priority occupation in local area.

Q1 Q2 Q3 Q4

Placements

Tier 1 327 351 175 47

Tier 2-$10+ 289 301 151 43

Tier 3- TANF Closing 272 320 191 51

Monthly Retention

894 1024 771 304

Credentialing

38 56 29 6

Source: CWDS Reports 9/2/2020

DHS EARN Performance Metrics-PY2019

57

Youth System Report

Program Year 2019 Fourth Quarter

April 1, 2020 to June 30, 2020

Philadelphia Works’ youth workforce development strategy includes comprehensive, year-round,

and summer programming that provides opportunities for youth and young adults to achieve 21st

Century Skills and gain an understanding of career and work. The youth system in Philadelphia

serves youth and young adults between the ages of twelve through twenty-four years old primarily

using WIOA, TANF Youth Development, and other grant funds. Our delivery system provides high

quality services for youth and young adults focused on career exploration and guidance, continued

support for educational attainment, opportunities for skills training in in-demand industries and

occupations and culminating with employment or enrollment in post-secondary education. This

report presents data on quarter four, April 1, 2020 – June 30, 2020, for youth programs that are

operating during program year 2019.

Youth Program Models – Overview

Through a partnership between Philadelphia Works, the Philadelphia Youth Network (PYN), and

youth serving organizations the youth system provides career services and work-based

opportunities to youth and young adults via the following year-round and summer models:

• Opportunity Youth without a Secondary Credential

• Opportunity Youth with a Secondary Credential

• Employment Connections for Opportunity Youth

• Career Readiness

• E3 Power Centers

• WorkReady Summer

For more detail about these models please email youth@philaworks.org or visit

https://www.philaworks.org/workforce-services/young-adults/.

58

Financial Controls

This set of metrics tracks funds to ensure that programs are sufficiently supported and active.

Totals in the summary tables show invoices submitted to Philadelphia Works and not necessarily

paid expenses through the fourth quarter of fiscal year 2020, program year 2019.

Youth System Year-Round Funding: April 1, 2019 Through June 30, 2020 TANF YD Funding Budgeted Expended % Expended TANF Employment Connections $3,804,937 2,533,795.84 67% TANF E3 Centers $1,326,979 1,245,257.00 94% TANF Career Readiness $4,470,087 3,871,910.94 87%

Total TANF $9,602,003 7,650,963.78 80%

WIOA Funding Budgeted Expended % Expended

At-risk Youth in School $90,156 52,628.00 58% Opportunity Youth without Secondary Credential $2,552,439 2,532,297.23 91%

Opportunity Youth with Secondary Credential $2,014,060 812,307.59 40% Pre-Apprenticeship Pilot $740,022 615,062.70 83%

Total WIOA $5,396,677 3,812,295.52 71% Source: Philadelphia Works analysis of program data.

59

Program Year 2019 Youth Performance Metrics

In this section, Philadelphia Works’ tracks youth who are enrolled and actively participating in the

quarter in the current program year. Many WIOA and TANF enrolled youth remained active during

the fourth quarter and received individualized, intensive services through a hybrid of in-person

and virtual settings due to the impact of COVID-19.

Enrollment Summary for WIOA Programs

Four hundred eighty-eight slots were allocated to serve youth and young adults in three WIOA-

funded models: opportunity youth without a secondary credential, opportunity youth with a

secondary credential, and pre-apprenticeship for opportunity youth. As of June 30, 2020, there

have been 439 youth and young adults enrolled in WIOA programs. See below for details regarding

enrollment rates, all other measures for WIOA programs will be reported at a future date when all

data is made available.

Enrollment Rate (WIOA Youth Programs)

Total Slots Budgeted

Active (Year-to-Date)

Enrollment Rate

PY2019: Quarter 4

Opportunity youth without secondary credentials 268 280 104.5%

Opportunity youth with secondary credentials 175 136 77.7%

Pre-Apprenticeship for opportunity youth* 45 23 51.1%

Across all WIOA programs 488 439 90.0%

Note: Some participants may also be included in other two WIOA Youth models. Source: Philadelphia Works analysis of program data.

60

Enrollment Summary for TANF YD Employment Connections

During program year 2018 and 2019, 1,120 slots were allocated to serve youth and young adults

in four target populations (youth identified as having an intellectual disability and/or Autism, youth

aging or ages out of foster care, youth who have adjudicated, and youth who have graduated from

Philadelphia CTE) through twelve year-round TANF YD funded programs. As of June 30, 2020, there

have been 885 youth enrolled in these programs. There were no new youth enrolled in these

programs during this quarter. See below for details regarding enrollment rates, all other measures

for TANF YD programs will be reported at a future date when all data is available.

Enrollment Rate (TANF Employment Connections)

Total Slots Budgeted

Active (Year-to-Date)

Enrollment Rate

PY2019: Quarter 4

Youth identified as having a disability 60 49 81.7%

Youth aging or aged out of foster care 600 363 60.5%

Youth who have been adjudicated 265 257 97.0%

Youth who graduated from Philadelphia CTE 195 216 110.8%

Across all Employment Connections programs 1120 885 79.0%

Source: Philadelphia Works analysis of program data.

TANF YD E3 Centers Client Active Caseload

During the third quarter of program year 2019,

approximately 178 participants were active in E3

Centers. E3 Centers are responsible for maintaining an

active caseload of at least 195 each quarter. Members

continued to participate in education, empowerment,

and employment activities at three centers operating

across the city. Most active participants participated in

education or employment activities during this time

period. Source: Youth Programs Intermediary &

Philadelphia Works analysis of program

data.

306 298 321

251 228 265

229

178

-

100

200

300

400

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

PY 2018 PY 2019Active Caseload Caseload Goal

61

Youth Program Intermediary Technical Assistance

Since July 1, 2018, a new role, the Youth Programs Intermediary, was established within the youth

workforce development system. PYN is contracted in this role to provide technical assistance and

programmatic capacity building support and provide administrative management and monitoring

support to the summer youth employment programs and the year-round E3 Power Centers

supported with TANF YD funding. Capacity building and technical support activities (TA) are

tracked and reported quarterly. During this quarter, PYN provided technical assistance and training

support to year-round and summer programs.

To support year-round programs, PYN offered continuous one-to-one guidance about supportive

services and program delivery due to the current pandemic. Technical assistance was also given

regarding electronic enrollment processes, data entry validation, outcomes reporting, and

program planning. Additionally, in April and May, PYN provided opportunities for providers to

participate in peer-to-peer resource sharing and the dissemination of promising practices. PYN

also conducted close out sessions with providers as appropriate dependent on their engagement

in program quality assessments done throughout PY19.

Summer providers continued their training this quarter to prepare and begin implementation of

summer youth employment 2020 activity. PYN provided group training and one-to-one sessions

for providers about privacy/confidentiality, electronic recruitment and enrollment processes,

virtual service delivery, youth engagement, the development and implementation of incentive

plans, data management, as well as the oversight of youth payments. Providers had opportunities

to ask questions and interact with each other. Group sessions were recorded to be made available

to any staff who could not attend the live webinars. Ongoing technical and programmatic support

will be provided over the next quarter.

62

Technical Assistance Delivered to Youth Programs in Program Year 2019

Youth Program Model (WIOA & TANF YD)

Hours of Training

Delivered

# of Staff Trained

Hours of Training

Delivered

# of Staff Trained

PY19: Quarter 4 PY19: Year to Date

Opportunity youth w/o secondary credential 13 37 58 92

Opportunity youth with secondary credential 7.5 51 64.5 132

Pre-Apprenticeship 0 0 12 1

E3 Centers 11 22 159 117

WorkReady Summer 25 248 1130 808

Total 56.5 358 1423.5 1150

Source: Youth Programs Intermediary analysis of training and technical support data. Number of

staff trained include staff attending more than one training and includes duplicates. TA Report is

a part of contractual performance measure.

63

Philadelphia Works Grants April 1, 2020 – June 30, 2020

Philadelphia Works pursues funding that aligns with our core mission outside our federal formula and state

formula allocations for WIOA and TANF Employment & Training funds. These grants can supplement WIOA and

EARN Program activities to benefit broader groups of customers and, in addition, support new initiatives.

Currently, Philadelphia Works has funds from direct federal grants, state grants, and private company and

foundation grants. These grants serve employers by providing training for their incumbent workers and provide

career pathways to employment for youth, young adults, and dislocated workers, adult unemployed or

underemployed workers.

64

American Apprenticeship Initiative: $2,999,722

Funded by U.S. Department of Labor: 10/15/2015 through 06/30/2021

The Southeast Pennsylvania Region American Apprenticeship Initiative (SEPA Region AAI) develops and expands pre-apprenticeship and Registered Apprenticeship programs in the information technology (IT) and healthcare industries and identifies and places Opportunity Youth (ages 16 to 24 out of school, out of work) in these programs and supports their successful completion. The foundation of SEPA Region AAI’s approach is: multiple employer engagement to develop and/or expand Registered Apprenticeship programs in the high-growth industries of IT and healthcare; the development and adoption of competency-based pre-apprenticeship curricula that aligns with available apprenticeship positions; and the establishment of a new governing body, ApprenticeshipPHL, with staff to oversee all apprenticeship system work. The grant period of performance was extended to June 30, 2021 due to the COVID-19 slow down. The grant is managed by Philadelphia Works and includes other workforce development boards and partners from Philadelphia, Montgomery, Bucks, Chester, and Delaware Counties. OUTCOMES TO DATE:

• IT o 2 Pre-Apprenticeship Programs

▪ Urban Technology Project Digital Service Fellows ▪ JEVS Human Services TechServ Scholars

o 2 Registered Apprenticeship Programs ▪ Urban Technology Project Computer Support Specialist ▪ JEVS Human Services IT Generalist

o 132 Total Pre-Apprentices 44 Total Apprentices

• Behavioral Health & Intellectual Disabilities o 2 Pre-Apprenticeship Programs

▪ District 1199C Training & Upgrading Fund Direct Support Professional Pre-Apprenticeship

▪ Devereux Advanced Behavioral Health Direct Support Professional Pre-Apprenticeship (managed by PathStone)

o 3 Registered Apprenticeship Programs ▪ District 1199C Training & Upgrading Fund Direct Support Professional ▪ Devereux Advanced Behavioral Health Direct Support Professional ▪ Bucks County Intermediate Unit Registered Behavior Technician

o 90 Total Pre-Apprentices 32 Total Apprentices

• Retail Pharmacy Technician o 1 Pre-Apprenticeship Program

▪ CVS Health Retail Pharmacy Technician Pre-Apprenticeship (managed by Philadelphia Youth Network)

o 1 Registered Apprenticeship Program ▪ CVS Health Retail Pharmacy Technician (partnering with Philadelphia Youth Network)

o 37 Total Pre-Apprentices 14 Total Apprentices

65

ADDITIONAL APPRENTICESHIP FUNDING OUTSIDE OF AAI:

Philadelphia Works continues to act as the fiscal agent and partner for grants that were awarded through

additional federal and state funds from the PA Department of Labor and Industry.

• Philadelphia Works, on behalf of ApprenticeshipPHL, was awarded $300,000.00 as a part of the

PAsmart Registered Apprenticeship Ambassador Network grant. This funding was recently extended

until June 30, 2021. With this funding, Philadelphia Works, Keystone Development Partnership (KDP),

and ApprenticeshipPHL partners launched the first cohort of the Apprenticeship Navigator Registered

Apprenticeship (ANRA) program. The ANRA program is training workforce development professionals

and organizations in all facets of becoming and operating as apprenticeship intermediaries in the SEPA

region and includes 2,000 hours of on-the-job learning (OJL) and 144 hours of related technical

instruction (RTI) in this approximately year-long program. The purpose of the ANRA program is to

expand the apprenticeship knowledge and skills of SEPA region workforce development professionals

and organizations that will, in turn, reach and support a larger number of employers, unions,

educational institutions, community organizations, and other stakeholders interested in developing

and implementing the apprenticeship model. Identified apprenticeship intermediaries in the SEPA

region’s six high growth industries and selected SEPA CareerLink staff are included in the first ANRA

program cohort.

• Philadelphia Works was awarded $30,453.00 as part of the State Apprenticeship Expansion Grant

through October 31, 2020. This funding will be utilized to enhance the ApprenticeshipPHL

collaborative’s website (https://apprenticeshipphl.org/) and social media channels. With these

enhancements, ApprenticeshipPHL intends to attract new members to the collaborative, provide

informational materials to a growing number of employers, create a point of outreach for

nontraditional and traditional apprenticeship development, and to further the momentum in

developing pre-apprenticeships and apprenticeships in Philadelphia and the region.

66

Boeing 2.0 Training Grant: $111,312.50

Funded by The National Fund for Workforce, Boeing Corporation & JOIN Solutions: 6/1/2018 through 12/31/2020

The Boeing grant supported by the Boeing Corporation, the National Fund for Workforce Solutions, and the

Job Opportunities Investment Network is providing funds for on-the-job (OJT) and incumbent worker

training opportunities in the manufacturing industry for unrepresented individuals, specifically minorities

and women. This grant received a no cost extension given the economic slowdown and now extends to

December 31, 2020.

OUTCOMES TO DATE:

Boeing 2.0 Grant Summary Snapshot

Total Number served 59 Comments

# Careerseekers served 34

#Incumbent workers served 25

# Enrolled in OJT’s 34

# Completing OJT’s 21* See below

# Hired full time after completed OJT 21

# Employed after 9 months 20 1 just completed in July

# Employers engaged 16

# incumbent workers enrolled in training 25

# Incumbent workers earning Industry credentials

25

# Incumbent workers promoted 12

# workers who are low-income, women, or persons of color

33

# Males served 51

# Women Served 8

# African Americans served 20

# Asian or Asian Americans served 8

# Hispanics 18

# White 10

# undisclosed 3

*Year two OJT placements were adversely affected by the COVID-19 pandemic.

Of the 16 candidates enrolled in the O.JT program this year, five were laid off due to the coronavirus

pandemic, three have successfully completed the program and are employed full time, and eight are still

enrolled in OJT program and are scheduled to complete training by December 31, 2020. We are working

with our employers to provide additional incumbent worker (cross-training) as part of a lay off aversion

strategy to avoid additional reductions in the workforce

67

Teachers in the Workplace: $200,00

Funded by PA Department of Labor and Industry: 4/1/2019 through 6/30/2020

In December 2018, Governor Wolf announced the availability of the second cycle of Teacher in the

Workplace (TIW) grants to connect classrooms and businesses helping schools prepare students for the

changing 21st century economy. All TIW programs include:

1) development of partnership and initiatives to align business, education and community

organizations to implement Teacher in the Workplace opportunities.

2) on-site learning in one or more workplace environments; and

3) time for the educator to connect workplace skills into their curriculum and classroom instruction.

Philadelphia Education Fund TIW project - educators visit PJM in August 2019.

Philadelphia has been operating four TIW programs in partnership with the following organizations: District

1199c Training and Upgrading Fund, Legacy Pathways LLC, New Foundations Charter School, and

Philadelphia Education Fund. Due to COVID-19, the Commonwealth extended the period of performance

for these projects from June 2020 to December 2020. Two projects in Philadelphia completed activity by

June 2020 despite COVID-19 while two TIW projects will continue operation into the Fall and complete

within the new grant period. Some activities will be offered virtually to ensure safety and alignment with

rules and regulations locally. Outcome targets have not shifted, through all programs Philadelphia will

support TIW opportunities for 105 educators by the end of the grant period.

Outcomes to-date:

• 107 Educators engaged

• 22 Employers engaged

• 32 externship/professional development sessions offered

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Business Education Partnership: $120,000 Funded by PA Department of Labor and Industry: 1/1/2019 through 12/31/2020 and 1/1/2020 through

6/30/2021

Philadelphia Works, the Philadelphia Youth Network (PYN) and the School District of Philadelphia (SDP)

along with our engaged employers in Transportation & Logistics, Healthcare, and Business & Financial

Services will provide career exposure to students in middle school, especially targeting 7th grade students

advancing to 8th grade. The Commonwealth invests in our efforts through two cycles of Business Education

Partnership funding. Locally, we utilize this investment to advance the SDP efforts to attract more students

into high quality programs in Career & Technical Education (CTE) high schools and support the strategic

vison of the City of Philadelphia’s workforce strategy, Fueling Philadelphia’s Talent Engine.

The transition from Middle School to High School is a critical juncture for students. We plan to support

building intentional goals for academic and occupational study. Through this career exposure

demonstration project, we will engage students and build their families’ interests in middle-skill, high-skill

and professional careers in the three identified target industries. We will gain an opportunity to both excite

students and their families about the occupational programs and build an understanding of the need to

plan a pathway through technical and math courses during high school. This is a concerted effort to

organize and build a specific process with defined elements that will better support the transition from

Middle School to High School, encourage enrollment into CTE programs, and include employers in early

exposure for students to support informed connections to career pathway planning.

Outcomes to-date:

• 6 unique middle schools participated in project activities

• 84 students completed summer 2019 employment opportunities

• 50+ students participated in virtual summer 2020 employment opportunities

• During the 2019-2020 school year, 65 CTE high school students participated in a peer-to-peer

session with 398 middle school students

Most program activities scheduled for this quarter were postponed due to COVID-19. Philadelphia Works

will continue to work with partners to determine how to be shift these offerings to meet the needs of

the students and their families.

69

Pay for Success Model: Technical Assistance Supported by Social Finance and Sorenson Institute Funded: 08/01/2018 through 12/31/2022

Philadelphia Works, in a national partnership, is piloting an innovative “Pay for Success” model in the

Philadelphia region. This is a unique local collaboration between the public sector (Philadelphia Works), a

leading private sector employer (Comcast) to invest in the local workforce.

In this new pilot model, Philadelphia Works commits to pay the upfront cost of employee/workers trainings

outlined by the personnel/technical needs of Comcast. The employer will repay Philadelphia Works upon

completion of achievements outlined and determined by the partnership.

The model makes a case for increased private sector investment in workforce development by transferring

the risk away from employers and demonstrates opportunities for innovation for public sector funders.

Partners providing technical assistance: Comcast, Social Finance, Sorenson Institute, Federal Reserve Bank.

OUTCOMES TO DATE: Working group meetings were convened over a period of months in 2018 and 2019

to operationalize the Pay for Success (PFS) model in Philadelphia. With the Eligible Partnership (Social

Finance and Sorenson Impact), we have finalized the in-demand skills needed for business-to-business

inbound and outbound sales positions within Comcast. Philadelphia Works and Comcast signed the

contract for the project in November 2019. Due to the impact of Covid-19, Philadelphia Works and Comcast

continue strategic discussions to shift project design parameters, as necessary. We anticipate launching the

first cohort during the beginning of 2021.

70

Opioid Grant Funded by the Pennsylvania Department of Human Services Funded: 07/01/2018 through 06/30/2020

In partnership with the Philadelphia Department of Behavioral Health and Intellectual Disability Services

(DBHIDS), Philadelphia Works has implemented a comprehensive strategy to combat the opioid crisis that

includes three pilot programs.

District 1199C, Jefferson and JEVS are partners on the grant, and offer peer recovery specialist training to

frontline, and supervisory staff (1199C); training to Emergency Department (ED) staff (Jefferson); and offer

vocational rehabilitation and career services to participants (JEVS).

OUTCOMES TO DATE: The grant is having an impact on tackling the opioid crisis in Philadelphia by offering

direct career development services to participants, and training staff on new counseling methods and

treatments. Between the three partners, direct services and training has been provided to over 400

participants. Philadelphia Works provides ongoing data technical assistance and training to ensure our

regional performance is captured in CWDS. The grant recently received a period of performance extension

for fiscal year 2021. Due to the impact of Covid-19, service delivery, workshops and employer and customer

outreach efforts are all being facilitated virtually.

71

Women in Apprenticeships and Nontraditional Occupations (WANTO) Funded by Chicago Women in Trades through a grant from the US Department of Labor Women’s

Bureau: $47,594; 10/01/2019 - 9/15/2020

The Women in Nontraditional Careers (WINC) project aims to support, increase

and advance the participation of women in construction, manufacturing and

transit careers in the Philadelphia region. WINC is staffed by Philadelphia Works

and led in collaboration with AFL-CIO Philadelphia Council, PhilaPOSH, the Keystone Development

Partnership, Insulators Union Local 14 and SEPTA, with technical assistance from Chicago Women in Trades’

National Center for Women's Equity in Apprenticeship and Employment.

ACCOMPLISHMENTS 6/1/2020 – 8/31/2020:

• Launched the “Today’s Rosie” podcast featuring Philadelphia-area

tradeswomen and supporters. The first two episodes are now available at

https://www.philaworks.org/winc/#podcast. Or, subscribe on your favorite

podcast app.

• Incorporated racial equity activities including:

o Published a solidarity message acknowledging Black tradeswomen

o Initiated discussion, learning and support in small groups during weekly tradeswomen

gatherings for white tradeswomen and Black tradeswomen and other women of color

o Recorded a first podcast episode featuring the experience of Black tradeswomen, with plans

for more

• Created new web-based and downloadable career exploration resources for young women and their

teachers, counselors and other adults who support them.

The grant term is expected to be extended to January 31, 2021 and planning is underway for a virtual

educational WINC Institute January 26-28.

Learn more at https://www.philaworks.org/winc/

72

Thank you to all the staff who contributed to the production of this book.

Thank you to our administrative and service delivery partners:

Summer employment and E3 Center services are administered by the Philadelphia Youth Network.

WIOA Youth and TANF Youth Development services are provided by the Children’s Hospital of Philadelphia, Community Integrated Services, Communities in Schools of Philadelphia, Congreso de Unidos Latinos, District 1199c Training and Upgrading Fund, Eckerd Connects, EducationWorks, EDSI, Federation of Neighborhood Centers, JEVS Human Services, Liguori Academy, Mural Arts, NOMO Community Development Co., Philadelphia Anti-Drug/Anti Violence, Philadelphia Youth Network, Resources for Human Development, Temple University, YouthBuild Philadelphia Charter School, and Valley Youth House.

For more detail about the youth service providers, please visit https://www.philaworks.org/workforce-services/young-adults/

WIOA Title I Adult and Dislocated Worker Services and EARN program services are provided by EDSI, ENPWDC, Impact Services, JEVS Human Services and Eckerd Connects through four PA CareerLink® Philadelphia centers.

One-Stop Operator services are provided by Thomas P. Miller & Associates.

For a current listing of PA CareerLink® Philadelphia locations, please visit http://www.pacareerlinkphl.org/contact/

One Penn Center at Suburban Station 1617 JFK Boulevard, 13th floor Philadelphia, PA 19103

P: 215-963-2100 F: 215-567-7171

www.philaworks.org