Board Finance & Budget Planning Workshop April 16, 2012 · PDF file4/16/2012 ·...
Transcript of Board Finance & Budget Planning Workshop April 16, 2012 · PDF file4/16/2012 ·...
April 16, 2012 FY 2013 Budget - DRAFT 2
Agenda
• Management Introduction
• Financial Highlights
• Administration Highlights
• Energy Resource Planning Highlights
• Engineering & Operations Highlights
• Customer Resource Highlights
• Workshop Recap
4
Adaptive and Flexible Process Purpose, Strategies and Work Plans
Purpose
Strategies
Goals, Work Plans,
Initiatives
Metrics
Metrics
Stays the same
for a long period of time
Minor changes over a multi-year
period
Dynamic as per priorities and
resources
April 16, 2012 FY 2013 Budget - DRAFT
AMP’s PURPOSE & VALUE METRICS PURPOSE: Increase value to Alameda by providing safe, reliable, cost-
effective, and environmentally responsible electricity
RATES
RELIABILITY
RESOURCES
WORKFORCE
Strate
gies Strategies
StrategiesStra
tegie
s
Metrics MetricsM
etr
ics
Me
tric
sCUSTOMER/COMMUNITY
VALUE AND SATISFACTION
5
OUR METRICS
Safety > 3 years without Lost Time Accident
Customer Satisfaction rating amongst the highest in
California
Reliability in top quartile of Western US utilities
Power resource mix has most renewable content of
any utility in California
Rates ~20% lower than PG&E --- translates into $10 million
savings/year for Alameda
Bond rating A+
Workforce of 91 that is central to achieving our purpose
April 16, 2012 FY 2013 Budget - DRAFT
PUB Prioritization to City Council
November 2011
1. Technology
2. Workforce
3. Regulation
4. Customer
Experience
5. LBNL 2nd Campus
FY 2013 Budget - DRAFT 6 April 16, 2012
November 2011 Prioritization Board made changes to Initiative 4 (changed 2013 and 2014 from Green) and Initiative 8 (changed 2014 from Orange)
FY 2013 Budget - DRAFT 7
# Initiative 2012 2013 20141 Update RPS Policy - current policy is 40% renewables including large hydro
G G G
2 Replace Morgan Stanley contract - expires in 2014 and is 15% of existing supplyG O R
3 Implement Rate Increase - PUB conceptual approval of <5%/year for 2011, 12, 13 and 14G G G
4 Update cost of service and study new rates - RFP for Rate Structures for future and cost of
service updateG o r
5 Get Audit Ready - NERC/WECC 2012 Audit; Compliance Plan by CY11G O O
6 Enhance outage restoration effectiveness - Enhance technology options and procedures;
Continue focus on 5-year O&MG O O
7 Modernize delivery system - IT Strategic Plan; Roadmap for Advanced Technology; Electric
Vehicles – Get Ready Plan and ImplementG O O
8 Business Case for Smart Grid - What makes sense for Alameda?G O r
9 Prepare for new block load - LBNL possibility; Other large customer loadO O O
10 PUB-City-Community Initiatives - Support PUB communication with Council; Cost-saving
opportunities and demonstration projects with City; Support AUSD EE effortsG G G
11 Organization Development - Learning for Board and Employees; Employee Recognition;
Workforce skills and succession planO R R
12 Enhance service delivery infrastructure - improve warehouse storage; lower building carbon
footprintO O O
13 Change Management - communication and preparationG O R
14 Update all reports (internal and external) - Improve effectiveness and insight; Update policies
and proceduresO O O
15 EE Strategic Work Plan - Implement work plan; Increase resources; Develop strategic planG O O
April 16, 2012
PUB’s 2012 focus
Workforce
APPA Hometown Connections
Organization Check-up
AMP Workforce/HR Strategic
Implementation Plan
Advanced Technology
RFP for overall business plan
Communications plan to be developed
HR plan to be developed
Change Management
Research other utilities
Develop & implement a focused
plan
8 April 16, 2012 FY 2013 Budget - DRAFT
Next Steps after this Workshop Internal
Change Management & Implementation
February onwards
Refine Work Plan and develop budget
February to June
Communicate Board priorities to staff
February to June
Evaluate PUB comments
February
External
Board review of Workshop comments
•February 27
Board Finance & Budget Workshop
•April 16
Communicate with Council
•Council update April/May
Budget Adoption
•June 25
Review progress
•Fall 2012 & Council Update November 2012
9 April 16, 2012 FY 2013 Budget - DRAFT
April 16, 2012 FY 2013 Budget - DRAFT 10
General Discussion
• Adopted Financial Policies have been incorporated.
• This is the 3rd year of the 5-year rate plan.
• Rates are lower than PG&E rates.
• Approved load forecast has been incorporated.
• Purchased power is AMP‟s largest expense.
• Business issues that will be considered in FY 2013:
– Renewable Energy Sales and Reserve
– Cost of Service and Rate Planning
– Advanced Technologies and Business Processes
April 16, 2012 FY 2013 Budget - DRAFT 12
Budget Policy Highlights
• Policy is periodically reviewed and approved by the Board
• The General Manager submits to the Board a proposed operating
budget…which includes proposed expenditures and the means of financing
them.
• Ratepayer comments are solicited during regular Board meetings
• The budget is legally enacted through passage of a resolution.
• Formal budget integration is employed as a management control device
during the year.
• Budgets are adopted on a basis consistent with generally accepted
accounting principles.
• The budget is organized by Federal Energy Regulatory Commission
(FERC) accounts.
Financial Advisor Recommendations
• Refinance the 2000 A/AT (Complete)
• Maintain 145 days operating cash on-hand (Maintained)
• Take immediate action if operating cash falls to 100 days.
• Maintain a 1.75 debt coverage ratio (Maintained)
• Take immediate action if the coverage ratio falls below 1.10.
• Consolidate the Purchased Power Balancing Account into working
capital. (New Balancing Account Policy to Board June 2012)
• Consolidate the major contingency reserve, competitive pricing reserve,
and operating contingency reserve into working capital. (June 2012)
April 16, 2012 FY 2013 Budget - DRAFT 13
April 16, 2012 FY 2013 Budget - DRAFT 14
General Budget Discussion
• The proposed rates for FY 2013 comply with the „less than 5% per year
increase‟ guideline approved in the 5-year rate adjustment plan.
• The draft budget assumes the Board will approve the 3rd year rate
adjustments prior to the start of the fiscal year.
• Purchased Power costs are identified in NCPA‟s draft FY 2013 budget.
• Staffing levels decrease by 1 position as compared to last year.
• The rolling 5-year CIP plan is incorporated into the 1 year budget request.
• The draft budget “passes” all compliance tests.
April 16, 2012 FY 2013 Budget - DRAFT 15
FY 2013 Financial Summary
FY 2012 Budget FY 2013 Budget
Revenue from Operations $ 52,705,400 $ 53,647,100
Non-Operating Revenue $ 307,260 $ 295,160
REC Sales Net Income $ 0 $ 4,873,500
Reserves – UUD & REC $ (1,043,400) $ (5,935,700)
Reserve Spending $ 1,548,500 $ 50,000
$ 53,517,760 $ 52,930,060
Purchased Power $ 29,421,000 $ 30,312,700
Operating Expense $ 19,351,060 $ 20,121,875
Non-operating Expense $ 5,716,540 $ 5,737,350
Non-Cash Items ($ 3,684,900) ($ 3,684,900)
Debt Principal Payments $ 1,098,000 $ 1,126,200
Capital Projects & Eqpt $ 4,604,000 $ 3,330,900
$ 56,505,700 $ 56,944,125
Net Adjustment ($ 2,987,940) ($ 4,014,065)
April 16, 2012 FY 2013 Budget - DRAFT 16
$53,517,760 $52,930,060
$45,087,160 $46,749,675
$11,418,540 $10,194,450
0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
Electric - FY2013 Budget Comparision to FY2012 Budget (Excluding Depreciation)
FY2012 FY2013
FY2012
FY2012FY2013
FY2013
Revenue Operating Expense
Non-Operating &
Other Expenses
April 16, 2012 FY 2013 Budget - DRAFT 17
Revenue
• Revenue is based on the approved load forecast.
• Forecasted load, with planned rate adjustments, provides an
additional $941,700 of budgeted Sales Revenue in FY 2013.
• Other Operating Revenues are expected to be consistent with
historical trends and market conditions.
• REC Sales Net Income is budgeted at $4,873,000 for FY 2013.
• REC Sales Net Income shall be placed into a designated
reserve account per directives in Board resolution 4889.
• AMP expects to use $50,000 of UUD reserves for design.
• Revenue will not be sufficient to meet Expenses. AMP expects
to use $4,014,065 from working capital for these expenses.
April 16, 2012 FY 2013 Budget - DRAFT 18
Operating Expenses by FERC
$29,421,000
$3,969,860$3,912,020
$7,869,180
$30,312,700
$3,820,200 $4,324,050
$8,377,625
-
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
35,000,000
Purchased Power Distribution & Maintenance Customer Accounts & Sales Administrative & General
Purchased Power & Operating Expenses Budget for FY2013 = $ 46,834,575
(excluding depreciation)
2012 2013
April 16, 2012 FY 2013 Budget - DRAFT 19
Operating Expenses by FERC
• Purchased Power costs increased by $891,700.
• Purchased Power costs incorporates a projected $500,000 rebate.
• “Labor” refers to AMP‟s workforce, “Service” refers to contracted
labor and contractor supplied materials, and “Material” refers to
purchased equipment, tangible goods and miscellaneous items.
• Operations and Maintenance expenses are consistent with past
expenditures.
• Customer Accounts & Sales expenses have increased as new
customer programs are included in the budget.
• Administrative & General expenses have increased as streetlight
energy has been included in the budget. Additionally, a budget for
consultants related to Advanced Technologies is incorporated.
April 16, 2012 FY 2013 Budget - DRAFT 20
Expenditure make-up
$30,312,700 54%
$8,623,800 15%
$8,152,175 14%
$9,680,09017%
FY2013 Budget (Draft) Expenditure = $56,768,765
Labor
Service
Material
Purchased
Power(2012 = 52%)
(2012 = 16%)
(2012 = 14%)
(2012 = 18%)
April 16, 2012 FY 2013 Budget - DRAFT 21
Budgeted Staffing
9597
105103
116
130
136
142 142
131
119118
91 91 9190
80
90
100
110
120
130
140
150
Staff Positions by Budget Year
Electric and Telecom Electric
April 16, 2012 FY 2013 Budget - DRAFT 22
Non-Operating Expense
• Interest income and miscellaneous revenues are expected to
continue at levels similar to last year.
• Debt service charges will increase slightly in FY 2013.
• PILOT/ROI payments will continue at the City ordinance level of
1% and AMP will make a prepayment of the FY 2014 amount.
• Charter compliance calculations indicate a city transfer is not
required; however, in accordance with policies established by
Board resolution 4528, a transfer to the City‟s General Fund of
$2.8 million has been included in the budget.
• Capitalized Infrastructure Projects include substantial subcontract
and special purchases.
April 16, 2012 FY 2013 Budget - DRAFT 23
City Related Contributions & Expenses
Budget Budget FY 13/
FY 2012 FY 2013 FY 12
General Fund Transfer $2,800,000 $2,800,000 0%
PILOT / ROI * $1,300,000 $1,285,210 99%
City cost allocation $ 785,900 $ 689,620 88%
City direct cost $ 175,000 $ 135,000 77%
Streetlight Energy $ 0 $ 380,000 New
Rent–warehouse, etc. $ 198,200 $222,450 112%
Garage fees & sewer $ 73,950 $74,300 101%
Total $5,333,050 $5,586,580 105%
AMP PERS cost $ 981,500 $ 981,500
AMP benefit cost $2,741,075 $2,767,945
Other Payments $3,722,575 $3,749,445 101%
* FY 2014 PILOT / ROI to be prepaid in FY 2013
April 16, 2012 FY 2013 Budget - DRAFT 25
Direct and Indirect Debt Service
$0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
$14,000,000
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
20
18
20
19
20
20
20
21
20
22
20
23
20
24
20
25
20
26
20
27
20
28
20
29
20
30
20
31
20
32
Fiscal year
Direct and Indirect Debt Service Including NCPA & TANC Obligations
2000 AT Interest 2010 A/B Interest 2010 A/B Principal NCPA & TANC Obligation - Combined
April 16, 2012 FY 2013 Budget - DRAFT 26
Sources of Funds for Investment
$12,396,276
$12,043,735
$3,525,299
$1,200,000
$1,000,612
$650,000
$403,327
$196,858
$106,365
Balancing Account
Operating Funds
Underground District Reserve
Insurance Reserve
Major Contingencies Reserve
Operating Contingency Reserve
Solar PV Rebate Reserve
Competitive Pricing Reserve
Special Reserves
(To Working Capital 06/30/2012)
(To Working Capital 06/30/2012)
(To Working Capital 06/30/2012)
April 16, 2012 FY 2013 Budget - DRAFT 27
Administration Finance & Accounting
Utility Billing & Information Systems
Meter Reading
Support Services
(Robert Orbeta)
Administration Division Organization
April 16, 2012 FY 2013 Budget - DRAFT 28
Meter Reading Support
Services
Utility Billing &
Information
Systems
Finance &
Accounting
AGM
Administration
April 16, 2012 FY 2013 Budget - DRAFT 30
Finance & Accounting
Work Plan Highlights
• Provide financial analysis for contribution to 10-year pro forma and 5-year rate plan.
• Assist Auditor during interim and final audit.
• Implement accounting actions as recommended by Financial Advisor.
• Develop and Issue an RFP for Banking Services (Under consideration)
• Continue business-wide work processes reviews
• Training @ 40 hours / person.
• Policy and procedure reviews.
April 16, 2012 FY 2013 Budget - DRAFT 31
Utility Information Systems
Work Plan Highlights
• Develop and issue an RFP for Advanced Technology.
• Continue computer workstation and software upgrades.
• Perform server virtualization.
• Develop disaster recovery plan and implementation.
• Internet service redundancy and load balancing.
• Customer Information System business process review.
• Solar / Net Metering modifications to Customer
Information System.
• Network security assessment.
• Training @ 40 hours /person.
• Policy and procedure reviews.
April 16, 2012 FY 2013 Budget - DRAFT 32
Meter Reading
Work Plan Highlights
• Review meter reading and service order
technologies.
• Perform succession planning.
• Route review, analysis, and modifications.
• Training @ 40 hours /person.
• Policy and procedure reviews.
April 16, 2012 FY 2013 Budget - DRAFT 33
Support Services
Work Plan Highlights
• Improve the interior of the Service Center
• Service Center lobby renovations.
• Replace the furniture in conference room A/B.
• Replace the roof on the warehouse overhang.
• Replace one fork truck.
• Training @ 40 hours / person.
• Policy and procedure reviews.
Energy Resources Organization
April 16, 2012 FY 2013 Budget - DRAFT 35
Load
Forecasting
Rate
Design &
Analysis
Resource
Management
AGM
Energy Resource
Planning
ERP Focus
• Power and resource planning and procurement
• Contract administration including billing
verification
• Rate design and analysis
• Annual Load Forecast
• Manage NCPA costs
• Monitor industry legislative and regulatory
changes
April 16, 2012 FY 2013 Budget - DRAFT 36
April 16, 2012 38
Energy Resource Planning Division:
FY 2013 Goals
Strengthen the Foundation by:
• Utilizing 10 year financial pro forma model to evaluate alterative cost and revenue scenarios.
• Continuing implementation of 5-year rate adjustment plan.
• Develop a new rate adjustment plan recommendation going forward.
• Incorporating the results of the detailed cost of service analysis (COSA) into the design of AMP‟s rates going forward
• Developing and implementing an Electric Vehicle policy and rate.
• Evaluating commercial Time of Use (TOU) metering and rate design.
• Executing sales of Renewable Power in compliance with AMP‟s renewable portfolio standard (RPS)
FY 2013 Budget - DRAFT
April 16, 2012 39
Energy Resource Planning Division:
FY 2013 Goals…
Strengthen the Foundation by:
• Initiating a study to identify and evaluate ways to reduce GHG emissions in support of the city of Alameda‟s Local Action Plan for Climate Protection.
• Evaluating Community Solar for Alameda
• Developing AMP‟s GHG Cap and Trade compliance strategy
• Continuing to enhance AMP‟s risk management procedures and practices.
• Developing ERPs workforce through 40 hours of training/conference opportunity
• Digitizing ERP‟s files and background materials to enhance the effectiveness of ERP‟s library resources.
• Enhancing division efficiency and effectiveness through better tools and work practices.
FY 2013 Budget - DRAFT
April 16, 2012
Purchased Power makes up over half the expected
increase in costs (which are projected to increase
by $6.9 million by FY 2022).
FY 2013 Budget - DRAFT
$-
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
$70,000
$80,000
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Reve
nu
e R
eq
uir
em
en
t ($
00
0)
Revenue Requirement ($000)
Undergrounding & Other
Capital & Equipment
Material and Services
Labor
Contribution to City
Debt Service
Transmission
Power Costs
40
April 16, 2012 FY 2013 Budget - DRAFT 41
Transmission costs are projected to increase from 21%
of power costs in FY 2013 ($6.2 million) to 22% by FY
2017 ($7.3 million), continuing to rise through FY 2022.
19%
20%
21%
22%
23%
2013 2014 2015 2016 2017
Transmission Costs as Percent of Power Costs
0
5
10
15
20
25
2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
$/M
Wh
Projected Transmission Costs per MWh
April 16, 2012 42
FY 2013 power cost budget is $30.3 M
compared to FY 2012 budget of $29.4 M
FY 2013 Budget - DRAFT
-500
-1,372
180
349
953
1,154
1,497
1,672
2,326
5,031
5,726
5,971
7,327
-2,000 -1,000 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000
Prior Year True-up Rebate
Market Transactions
Graegle
CT1
Western
NCPA Services
CT2
Wind
Morgan Stanley
Calaveras
Landfill Gas
Geo
Transmission
FY13
FY12
ERP Power Budget Increases
• Butte LFGE project coming online in July
• Increase in transmission costs due to
higher GMC, TAC and lower value of
COTP
• Calaveras: Evaluating Beaver Creek
Project
• CT1 and CT2 maintenance projects
April 16, 2012 43 FY 2013 Budget - DRAFT
ERP Power Budget Reductions
• Projects at Geo 1, Geo 2 and Steam Field
pulled from NCPA budget for possible
NCPA financing.
• NCPA service costs lower due to cost
sharing with LEC.
• Net Renewable Power sales revenues
estimated at $4.9 M
April 16, 2012 44 FY 2013 Budget - DRAFT
April 16, 2012 FY 2013 Budget - DRAFT 47
AMP rates will remain 17% below PG&E on average.
Third Year of Five Year Rate Adjustment Plan
Recommended Rate Increase of 3.25%
Rate
Schedule
Current
Average
AMP Rate
($/kWh)
Proposed
Average
AMP Rate
($/kWh)
Change in
Average
Rate (%)
Current
PG&E Rate
($/kWh)
AMP Proposed
Compared to
PG&E (%
Difference)
Residential D-1 0.13463 0.14056 4.40% 0.17684 -23.87%
D-2 0.13604 0.14320 5.00% 0.19006 - 28.42%
Commercial A-1 0.15317 0.15614 1.94% 0.18169 -15.70%
A-2 0.12990 0.13457 3.60% 0.14462 -10.18%
A-3 0.12678 0.12777 0.78% 0.13841 -8.40%
CT 0.14007 0.14363 2.54% 0.20352 -31.18%
OL 0.58437 0.55833 -4.46% 1.28333 -54.46%
Municipal MU-1 0.13816 0.14107 2.11% 0.17666 -21.79%
MU-2 0.15038 0.15313 1.83% 0.20083 -25.12%
MU-3 0.13919 0.14158 1.72% 0.17217 -19.16%
System Average 0.13513 0.13952 3.25% 0.16288 -17.04%
April 16, 2012 FY 2013 Budget - DRAFT 48
Rate Schedule Avg. # Customers
2012 2011
D1 30,108 30,030
D2 146 155
A-1 3,401 3,333
A-2 261 265
A-3 13 14
OL 10 11
CT 2 2
MU-1 311 311
MU-2 14 14
MU-3 15 15
Total Customers 34,281 34,150
Customer Count by Rate Class
As of (Feb, 2012)
April 16, 2012 49
2013 AMP average commercial rates are projected to be more than
15% lower than PG&E.
FY 2013 Budget - DRAFT
0
5
10
15
20
25
30
35
40
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Cen
ts/k
Wh
Historical AMP A1 vs. PG&E A1
Small Commercial Rates
AMP Small Commercial PG&E Small Commercial
April 16, 2012 FY 2013 Budget - DRAFT 50
0
5
10
15
20
25
30
35
40
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Cen
ts/k
Wh
AMP Residential PG&E Residential
2013 AMP average residential rates are projected to be about 24%
lower than PG&E.
Historical AMP vs. PG&E Residential Rates
April 16, 2012 FY 2013 Budget - DRAFT 51
Engineering & Operations Line Operations
Electrical Maintenance
Engineering
Dispatch
Compliance & Safety
(Douglas Draeger)
Engineering & Operations Division
Organization
April 16, 2012 FY 2013 Budget - DRAFT 52
Engineering Dispatch
Electrical
Maintenance/
Substations
Line Operations
AGM
Engineering &
Operations
Compliance &
Safety
November 2011 Prioritization
FY 2013 Budget - DRAFT 54 April 16, 2012
# Initiative 2012 2013 2014 1 Update RPS Policy - current policy is 40% renewables including large hydro
G G G
2 Replace Morgan Stanley contract - expires in 2014 and is 15% of existing supply G O R
3 Implement Rate Increase - PUB conceptual approval of <5%/year for 2011, 12, 13 and 14 G G G
4 Update cost of service and study new rates - RFP for Rate Structures for future and cost of
service update G o r
5 Get Audit Ready - NERC/WECC 2012 Audit; Compliance Plan by CY11 G O O
6 Enhance outage restoration effectiveness - Enhance technology options and procedures;
Continue focus on 5-year O&M G O O
7 Modernize delivery system - IT Strategic Plan; Roadmap for Advanced Technology; Electric
Vehicles – Get Ready Plan and Implement G O O
8 Business Case for Smart Grid - What makes sense for Alameda? G O r
9 Prepare for new block load - LBNL possibility; Other large customer load O O O
10 PUB-City-Community Initiatives - Support PUB communication with Council; Cost-saving
opportunities and demonstration projects with City; Support AUSD EE efforts G G G
11 Organization Development - Learning for Board and Employees; Employee Recognition;
Workforce skills and succession plan O R R
12 Enhance service delivery infrastructure - improve warehouse storage; lower building carbon
footprint O O O
13 Change Management - communication and preparation G O R
14 Update all reports (internal and external) - Improve effectiveness and insight; Update policies
and procedures O O O
15 EE Strategic Work Plan - Implement work plan; Increase resources; Develop strategic plan G O O
April 16, 2012 FY 2013 Budget - DRAFT 55
• Substation – Protective Relay Replacement
– SCADA Fiber Trunk configuration
– 12kV Breaker replacement
– Change management
– Upgrade Subs 12 & 14
• Reliability – Asset Management System
– Coast Guard Crossing
– Enhance outage restoration effectiveness
• Distribution/Engineering – Geospatial Identification
System
– Automated Switches
– LED Street lights
– Extension of fiber
1. Technology
2. Workforce
3. Regulation
4. Customer Experience
Initiatives: 6, 7, 8, 9
FY 2013 Budget - DRAFT
Comparison of ’11 & ’12 Labor Hours by MWC
2011 Actual 2012 Planned
April 16, 2012 56
April 16, 2012 FY 2013 Budget - DRAFT 57
E&O Division: Work Priority Highlights
• Internal Safety and Compliance Program
– In-house development and delivery of effective training programs
– Design, Operating and Work Procedures developed or revised
– Injury & Illness Prevention Program manual revision
– Continue building Robust Compliance program
• Reliable Distribution
– 5-year cycle of Distribution detailed and visual inspection
– Condition & inspection based Asset Maintenance Program
– Annual cycle of Transmission Inspection & Maintenance
• System Enhancement
– Increase Distribution Automation
– Harnessing underground Fault Indicators with fiber
• New Business
– Responsive service to residents and developers
April 16, 2012 FY 2013 Budget - DRAFT 58
Capital Infrastructure Program
• 20 Year Plan
• 5 Year Summary
• FY 2013
20 Year Plan
April 16, 2012 FY 2013 Budget - DRAFT 59
• Transmission Expansion
• Dispatch Center
• Substation Replacement
• Electric Vehicles
• System Capacity
• Transmission Enhancement
• Smart Grid/ AMI
5 Year Capital Infrastructure Plan
April 16, 2012 FY 2013 Budget - DRAFT 60
Expand Fiber to Automate Substation & Distribution
Reliability tie to Coast Guard Station
Dispatch Center Upgrades
Substation Breaker Replacement
Electric Vehicles
Historic Streetlight Replacement & Maintenance
Program
LED Streetlight Program
5 Year Plan Highlights
April 16, 2012 FY 2013 Budget - DRAFT 61
2012-13 2013-14 2014-15 2015-16 2016-17 Total
Programs – Utility Systems $2,489,500 $4,310,000 $4,025,000 $3,695,000 $4,073,800 $18,593,300
Programs - Blanket Work Orders $ 283,400 $ 315,000 $ 355,000 $ 415,000 $ 496,600 $ 1,865,000
Programs - Information Systems $ 130,000 $ 140,000 $ 201,000 $ 75,000 $ 000 $ 546,000
Programs - Support Services $ 428,000 $ 000 $ 80,000 $ 70,000 $ 000 $ 578,000
TOTAL - 5-YEAR CIP $3,330,900 $4,765,000 $4,661,000 $4,255,000 $4,570,400 $21,582,300
April 16, 2012 FY 2013 Budget - DRAFT 62
FY 2013 CIP Highlights
• Utility System programs will continue with a budget ~ $ 3.0 million.
• Blanket work orders will continue to meet system reliability goals
and address new customer needs with a budget ~ $ 283,000.
• Electronic hardware and software enhancements will continue
with a budget ~ $130,000.
• The lobby and main conference room improvements have a
budget ~ $75,000.
• AMP will continue to support developers through outside billing
activities as needed.
April 16, 2012 FY 2013 Budget - DRAFT 64
CUSTOMER RESOURCES Customer Service
Customer Resource
Communication
Energy Efficiency
(Sherri Hong)
Customer Resource Division
Organization
April 16, 2012 FY 2013 Budget - DRAFT 65
Communication Energy
Efficiency
Customer
Resources
Customer
Services
AGM
Customer
Resources
Customer Resource
Division Objectives
The Customer Resource Division strives to fulfill the needs and expectations of our customers by providing responsive, quality service.
We are the customers advocate and will provide a positive experience for our customers – bringing programs and services which are convenient, easy, and saves customers time and money through the integration of technology.
We are part of and outreach to the community providing information, resources, and educational materials. A high satisfaction level is our goal and strive to achieve service excellence.
April 16, 2012 FY 2013 Budget - DRAFT 66
Customer Service
Work Plan Highlights
• Implement advanced online self-service
applications
• Research and identify advanced technology
requirements
• Implement Voluntary Renewable Program
• Conduct customer satisfaction survey
• Continue organizational service
excellence
• Succession planning and training
April 16, 2012 FY 2013 Budget - DRAFT 68
Customer Resources
Work Plan Highlights
• Promote education in new technology
• Enhance key accounts and commercial outreach
• Provide UUD outreach/communication
• Provide Operations communication support
• Improve solar rebate application processes
• Enhance website applications and security
• Develop and conduct educational
workshops, community events
April 16, 2012 FY 2013 Budget - DRAFT 69
Communication/Public Relations
Work Plan Highlights
• Implement Phase 2 outage communication
• Conduct 125th Birthday recognition
• Pilot a residential customer engagement platform
• Enhance external and internal communications
• Support PUB/Council communication
• Conduct quarterly employee events
April 16, 2012 FY 2013 Budget - DRAFT 70
Energy Efficiency
Work Plan Highlights
• Implement Energy Efficiency Work Plan Initiatives
• Develop the Energy Orbit tracking and reporting system for energy efficiency programs
• Implement an online rebate process
• Develop new AB2021 target & achieve savings
• Pilot Tier 3 Program for Energy Efficiency
• Research/implement new technology & programs.
• Implement City Commissioning project
• Continue to partner with various key
customers/stakeholders in EE efforts
(i.e. AUSD, MARAD, City, other agencies)
April 16, 2012 FY 2013 Budget - DRAFT 71
April 16, 2012 FY 2013 Budget - DRAFT 72
PROFESSIONAL DEVELOPMENT &
TRAINING
» Industry
» Networking
Opportunities
» Technology
» Service Excellence
» Personal development
» Project Management
GENERAL
PROFESSIONAL
November 2011 Prioritization Board made changes to Initiative 4 (changed 2013 and 2014 from Green) and Initiative 8 (changed 2014 from Orange)
FY 2013 Budget - DRAFT 74
# Initiative 2012 2013 20141 Update RPS Policy - current policy is 40% renewables including large hydro
G G G
2 Replace Morgan Stanley contract - expires in 2014 and is 15% of existing supplyG O R
3 Implement Rate Increase - PUB conceptual approval of <5%/year for 2011, 12, 13 and 14G G G
4 Update cost of service and study new rates - RFP for Rate Structures for future and cost of
service updateG o r
5 Get Audit Ready - NERC/WECC 2012 Audit; Compliance Plan by CY11G O O
6 Enhance outage restoration effectiveness - Enhance technology options and procedures;
Continue focus on 5-year O&MG O O
7 Modernize delivery system - IT Strategic Plan; Roadmap for Advanced Technology; Electric
Vehicles – Get Ready Plan and ImplementG O O
8 Business Case for Smart Grid - What makes sense for Alameda?G O r
9 Prepare for new block load - LBNL possibility; Other large customer loadO O O
10 PUB-City-Community Initiatives - Support PUB communication with Council; Cost-saving
opportunities and demonstration projects with City; Support AUSD EE effortsG G G
11 Organization Development - Learning for Board and Employees; Employee Recognition;
Workforce skills and succession planO R R
12 Enhance service delivery infrastructure - improve warehouse storage; lower building carbon
footprintO O O
13 Change Management - communication and preparationG O R
14 Update all reports (internal and external) - Improve effectiveness and insight; Update policies
and proceduresO O O
15 EE Strategic Work Plan - Implement work plan; Increase resources; Develop strategic planG O O
April 16, 2012
Next Steps after this Workshop Internal
Change Management & Implementation
February onwards
Refine Work Plan and develop budget
February to June
Communicate Board priorities to staff
February to June
Evaluate PUB comments
February
External
Board review of Workshop comments
•February 27
Board Finance & Budget Workshop
•April 16
Communicate with Council
•Council update April/May
Budget Adoption
•June 25
Review progress
•Fall 2012 & Council Update November 2012
75 April 16, 2012 FY 2013 Budget - DRAFT
April 16, 2012 FY 2013 Budget - DRAFT 76
General Discussion
• Adopted Financial Policies have been incorporated.
• This is the 3rd year of the 5-year rate plan.
• Rates are lower than PG&E rates.
• Approved load forecast has been incorporated.
• Purchased power is AMP‟s largest expense.
• Business issues that will be considered in FY 2013:
– Renewable Energy Sales and Reserve
– Cost of Service and Rate Planning
– Advanced Technologies and Business Processes
April 16, 2012 FY 2013 Budget - DRAFT 77
Budget Schedule
• Annual Planning Workshop (Completed January 30, 2012)
• 10-year Pro Forma and update on rate projections planned for regular
meeting of the Public Utilities Board (Completed March 19, 2011)
• Staff will present rate recommendations & the Board will consider at the
regular meeting of the Public Utilities Board on April 16
• Board provides final comments on draft budget by May 4
• Staff will present the budget & the Board will consider adoption at the
regular meeting of the Public Utilities Board on June 25
• Staff will implement the approved rate schedules and FY 2013 budget
beginning July 1