HARBOUR QUAYS

New Zealand Sustainable Building Conference

Wellington

26 – 28 May 2010

Garry Pellett & Wendy Jones

11

Harbour Quays

Sustainable

Building

22

Presentation Outline

1. Where did the strategy come from

2. What we did – a sustainable building, fitted out

3. Challenges – an honest appraisal

33

Office Portfolio Strategy Aligns With Core BNZ Strategy

BNZ

VISION &

STRATEGIES

KEY DRIVERS

WORKPLACE

DESIGN

REAL ESTATE

STRATEGY

Driven by business

objectives

Acceptable residual

risk

Optimal financial

solution

Roadmap

MEASURES OF

SUCCESS

Property

Brand Image

Quality

Location

Property Costs

Lease vs Own

Technology

People

Culture and Performance

Flexibility

Integration

Risk Management

Increased Brand

awareness

1:15 occup. density

P&L targets met

Staff satisfaction

increased to 95%

80 Queen St market

value achieved

Occupy consolidated

A/B grade space only

Churn with negligible

cost

Reduced recruitment

costs

Increased productivity

Average floor plate

size 1,500+

Improved risk profile

New generation IT &

security systems

Professional and functional spaces

Regular floor plates 12-1500m2

Ave 15m2 per work setting

Consolidate by business styles

98-100% open plan, needs based

30-35% grp space

Supports collaborative and concentrated activ.

Central facilities

No barriers / open stairs

Flexible voice & data capability in all spaces

No ownership of window space

Community/informal spaces

Exit under performing premises

Consolidate number of sites

A or B grade space only

Podium not “top” floor

Group business units with affinity

Large floor plates & less floors

High quality building services

CBD or fringe only with good access & amenity ie. 80Queen

Brand key bldgs where appropr.

Flexi lease strategy

Technology enabled buildings

Deliver Solutions

High Performance

Trusted Relationships

Strong/ Sustainable TSR

Create and Leverage Assets

Leading Financial

Services Company -

OFFICE

PORTFOLIO

STRATEGY

OBJECTIVES

44

To Build or not to build

55

What does this mean…

Contact Centre,

NZ Post80 Boulcott St

Grand Arcade,

Willis St

BNZ Centre,

1 Willis St

Gen-i,

Featherston St

BNZ House,

50 Manners St

We

llin

gto

n

124 Vincent St 80 Queen St

125 Queen St PenroseAu

ckla

nd

ExistingExcludes Christchurch

Number of Buildings:

10

Total Area: 48,282

Number of Floors : 73

Ave Floor Plate: 661m2

80 Queen St New Ops Centre

Future

Number of Buildings: 4

Total Area: 36,400

Number of Floors : 21

Ave Floor Plate: 1,733m2

New Build

BNZ Centre

1 Willis Street

66

BNZ is part of a bigger, committed, Group

77

Voluntary commitments and

memberships through NAB

Bali, Poznan and Copenhagen Communiqués

Carbon Disclosure Project signature and member,

as well as respondent (listed in the Carbon

Disclosure Leadership Index for the Global 500

companies)

CDP Water Disclosure Project signatory

88

Regulatory requirements BNZ is linked

to

Energy Efficiency Opportunities Act 2006 (Cmth Aust)

National Greenhouse and Energy Reporting Act 2007 (Cmth Aust)

Environment Protection (Environment and Resource Efficiency Plans) Regulations 2007 (Victoria)

Water Management Action Plan (waterMAP) program (State Government initiative) for non-residential customers using more than 10 million litres of potable water/yr

CRC Energy Efficiency Scheme Order 2010 March 2010 (UK)

Carbon Trust Standard Accreditation (UK) – early action metric for the CRC

Green marketing requirements under the rules of the Australian Competition & Consumer Commission, NZ Consumer Commission and the UK

99

Monitoring & reporting

People manage what they measure

Environmental performance across the NAB Group is monitored by:

> BNZ Executive

> Group Climate Change & Environment Committee

> Group Risk Management Committee

> The Board

Reported publicly to stakeholders

1010

Carbon neutral – what do we mean?

1

2

3

4

Measure (baseline/inventory)

Avoid/replace – switch fuel

Reduce energy consumption & travel

Offset unavoidable emissions

5 Verify & reportMonitor

Carbon neutral by September 2010 for our defined carbon inventory

1111

Harbour Quays

Sustainable Attributes – The Building and the Fitout

12

Quay Park, Auckland Harbour Quays, Wellington

80 Queen St, Auckland

BNZ Virtual Campus

13

BNZ Strategy link to design

Five key design

principles:

Openness and transparency

•Visible both from outside in

and inside out

Business enablement

•New technology, flexibility

and effectiveness with Kaizen

principles

Collaboration and community

•Virtual campus, shared

spaces, effective business

processes

Wellness

•Environment and facilities

for healthy living

Simplification

Revenue

Culture

14

Alignment to architecture

6 levels plus plant room:

Gross Area: 25,000 sqm

Office Area: 19,000 sqm

3 separate piers per floor:

Each floor plate: 3,600 to 4,300 sqm

Each Pier plate: 1,000 to 1,200 sqm

Two 13.5m atrium between each pier

Fully glazed walls on each east and west end with saw

toothed south-light roof for natural light

15

Alignment to architecture

Openness and transparency with floors directly open to

atria spaces across balustrades – no walls

Three sets of internal stairs allow access to 40-60% of

organisation within one flight of stairs

Stairs have glass end walls to align with openness

AGBC 4 star agreed with target of NZ Green Star 5 star

16

Management Systems

Correctly commissioned heating, ventilation, cooling

and lighting systems

Environmental management plan

Recycling of waste with multiple reporting

Comprehensive building management system

The light we see, the air we breathe

17

Indoor Environment Quality

100% improvement on standard ventilation rates

Floor to ceiling glass façade

Open plan layout and staff must work with view to outdoors

Living plant walls

Mix mode air

Zoned dimmable lights

Ergonomic furniture made from 90% recyclable material with

end of life cycle Product Stewardship

The light we see, the air we breathe

18

Energy

Deep natural light penetration

Movement sensor lights

Energy efficient appliances

Reuse of abundant energy, for example the lifts

The light we see, the air we breathe

19

Water

5, 500sqm roof will harvest rainwater to a 25,000L collection

tank, filtered for re-use in flushing systems

Hi-tech water metering

Waterless urinals

Low flow showers

Low volume and dual flush toilets

The light we see, the air we breathe

20

Materials

Sustainable timber used Victorian Ash and Bamboo

Environmentally friendly floor coverings including basalt,

recycled carpet, recycled rubber flooring

Low VOC adhesives and sealants

Environmental Choice paint and gib lining

Use of wool fabrics and acoustic absorbent panelling

PVC free blinds and window film

Eco-hush foam in atria roof, cantilever meeting room slab soffits,

balustrades

The light we see, the air we breathe

21

Transport

Close to city bus and train transport hub

Cycle facilities with drying racks

Showers with ironing facilities

Lockers

Car pooling

Motorcycle free parking

The light we see, the air we breathe

22

The light we see, the air we breathe

Land use and ecology

Enhanced environmental planting and landscaping with NZ

natives

“Swale” drain sustainable water management system

Close to harbour and green outdoors

Recycling of construction building waste

Emissions

Environmentally friendly refrigerants and insulation

Hi-tech monitoring systems including CO2 air quality

2323

Harbour Quays

Challenges & Opportunities

24

Challenges

1. The digital dependency

Fine tuning

Reporting language

2. Landlord Tenant interpretation of green leases

There are obligations on both parties

25

Challenges

3. Soft finishes – VOC’s

4. Cleaning

Day cleaners

Dishwashers

5. Water

Too little or too much

6. Waste

Collection and recording

Food scraps

2626

Opportunities

1. Baselining in a community – genuine interest

2. The supply vs demand equation

3. Territorial Authorities

4. The role of Central Government

272727

Satisfaction comparison of Image & Layout,

Pre versus Post Harbour Quays Move

Base: Pre-Relocation survey N=615, Post-

Relocation survey N=442

Im provem ents in Im age & Layout Rating (% rating as Excellent or Very Good)

20%

6%

11% 9%

5%

12%

83% 82% 82%79%

74%76%

0%

20%

40%

60%

80%

100%

Open space with good

lines of sight

Environm ental

sustainable design

A vibrant place to work A space that

encourages interaction

Interior decor of the

office

Encourage constructive

behaviours

Pre-Relocation Post-Relocation

28

Questions?

Waste Generation and Recycling

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

Kg

Waste

/ F

TE

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Recycli

ng

Rate

2009/ 10 waste

Recycling Rate

Current recycling rate

= 76%

Target recycling rate =

80%

Electricity Consumption / FTE

0.0

50.0

100.0

150.0

200.0

250.0

300.0

Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb

kW

h /

FT

E

1 Willis Street 2007/ 08

1 Willis Street 2008/ 09

Harbour Quays 2009/ 10

Harbour Quays average kWh/FTE = 177

1 Willis Street average kWh/FTE =

237

variance -25.6%