BMW Group Doc. no.: DID-27052015-BMW Group BMW Group Operations Manual Distribution Doc. no.:...

88
BMW Group BMW Group Operations Manual Distribution Doc. no.: DID-27052015- EN Version: 6.1 Valid from: 1 June 2017 Page: 1 of 88 Author Checked by Released by Department code TV-6 TV-6 TV-6 Date 19 th June 2017 19 th June 2017 23 rd June 2017 Name Christoph Haussmann Paul-Andrew Johnson Tammo Van Dieken Anita Pieper E-mail [email protected] [email protected]

Transcript of BMW Group Doc. no.: DID-27052015-BMW Group BMW Group Operations Manual Distribution Doc. no.:...

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 1 of 88

    Author Checked by Released by Department code

    TV-6 TV-6 TV-6

    Date 19th June 2017 19th June 2017 23rd June 2017 Name Christoph Haussmann

    Paul-Andrew Johnson Tammo Van Dieken Anita Pieper

    E-mail [email protected] [email protected]

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 2 of 88

    2

    Overview of Contents

    1. Introduction

    2. General requirements

    3. Vehicle Storage and Staging

    4. Transport on diverse Transport Carriers

    5. Maintenance Processes 6. Damage/Claim Adjustment 7. Dimension and weight of BMW Group

    vehicles

    Publisher:

    BMW Group

    Vehicle Distribution and VDCs (TV-6)

    80788 München

    Subject to changes and additions

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 3 of 88

    3

    Table of Contents Overview of Contents ............................................................................................................ 2

    Table of Contents .................................................................................................................. 3

    List of Illustrations ................................................................................................................. 7

    List of Abbreviations .............................................................................................................. 9

    1 Introduction .................................................................................................................. 10

    1.1 BMW quality requirements .................................................................................... 10

    1.2 Purpose of the Operations Manual ........................................................................ 10

    1.3 Scope of application ............................................................................................. 11

    1.4 Responsibility for checking the regulations ........................................................... 11

    1.5 Update service ...................................................................................................... 11

    2 General requirements ................................................................................................... 13

    2.1 Working clothes .................................................................................................... 13

    2.2 Vehicle handling in the distribution process .......................................................... 14

    2.2.1 Starting BMW, MINI and Rolls-Royce vehicles ............................................... 14

    2.2.2 Starting BMW electric or hybrid vehicles ........................................................ 14

    2.3 Start assistance if the engine fails to start ............................................................. 15

    2.3.1 Start/breakdown assistance on BMW, MINI and Rolls-Royce vehicles .......... 15

    2.3.2 Start/breakdown assistance for BMW electric and hybrid vehicles ................ 19

    2.3.2.1 Start/breakdown assistance for BMW electric vehicles ........................... 19

    2.3.2.2 Start/breakdown assistance for hybrid vehicles ...................................... 20

    2.3.3 Driving BMW, MINI and Rolls-Royce vehicles ................................................ 21

    2.3.4 Driving BMW electric and hybrid vehicles ...................................................... 23

    2.3.5 Parking and exiting vehicles ........................................................................... 24

    2.3.5.1 Parking and exiting BMW, MINI and Rolls-Royce vehicles ...................... 24

    2.3.5.2 Parking and exiting BMW electric and hybrid vehicles ............................ 25

    3 Vehicle Storage and Staging ........................................................................................ 26

    3.1 Requirements with regard to storage areas .......................................................... 26

    3.1.1 Requirements with regard to storage on compounds/VDCs .......................... 26

    3.1.2 Requirements with regard to storage in port areas ........................................ 28

    3.2 Process of vehicle storage .................................................................................... 29

    3.2.1 Storage of unprotected vehicles .................................................................... 29

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 4 of 88

    4

    3.2.3 Storage of vehicles with protective film (protection of horizontal surfaces) ..... 30

    3.2.4 Storage of vehicles with optional protective cover (complete protection) ....... 30

    3.2.5 Peculiarities in the storage of BMW electric and hybrid vehicles .................... 31

    4 Transport on diverse Transport Carriers ....................................................................... 32

    4.1 Transport protection ............................................................................................. 32

    4.1.1 Protection with protective film ........................................................................ 32

    4.1.2 Protection with optional protective cover ....................................................... 32

    4.2 Procedure for the takeover of vehicles by the service provider ............................. 32

    4.3 Road transport ...................................................................................................... 33

    4.3.1 Means of transport ......................................................................................... 33

    4.3.1.1 Truck equipment ..................................................................................... 33

    4.3.1.2 Preparing trucks for loading .................................................................... 34

    4.3.2 Loading vehicles ............................................................................................ 34

    4.3.2.1 Transport regulations .............................................................................. 34

    4.3.2.2 Securing the load .................................................................................... 38

    4.3.3 Unloading vehicles ......................................................................................... 39

    4.3.4 Car transporter inspection ............................................................................. 39

    4.4 Rail transport ......................................................................................................... 40

    4.4.1 Means of transport ......................................................................................... 40

    4.4.1.1 Rail wagon equipment ............................................................................. 40

    4.4.1.2 Preparing wagons for loading.................................................................. 40

    4.4.2 Loading vehicles ............................................................................................ 41

    4.4.2.1 Transport regulations .............................................................................. 41

    4.4.2.2 Securing the load .................................................................................... 42

    4.4.3 Unloading vehicles ......................................................................................... 42

    4.5 Ocean transport .................................................................................................... 43

    4.5.1 Means of transport (deep sea, short sea) ....................................................... 43

    4.5.1.1 Ship equipment ....................................................................................... 43

    4.5.1.2 Preparing ships for loading ..................................................................... 44

    4.5.2 Loading vehicles ............................................................................................ 45

    4.5.3 Securing the load ........................................................................................... 47

    4.5.4 Ferry transport (short sea) .............................................................................. 48

    4.5.5 Container loading ........................................................................................... 48

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 5 of 88

    5

    4.5.5.1 Container types and condition ................................................................ 48

    4.5.5.2 Preparing vehicles for loading ................................................................. 49

    4.5.5.3 Loading containers ................................................................................. 49

    4.5.5.4 Transporting SKD vehicles ...................................................................... 51

    4.5.5.5 Inspection procedure for lead-sealed containers .................................... 51

    4.5.6 Unloading vehicles ......................................................................................... 53

    4.6 Air transport .......................................................................................................... 54

    4.6.1 Hazardous goods regulations ........................................................................ 54

    4.6.2 Loading vehicles ............................................................................................ 54

    4.6.2.1 Loading production vehicles ................................................................... 54

    4.6.2.2 Loading non-production vehicles ............................................................ 55

    4.6.3 Securing the load ........................................................................................... 55

    4.6.4 Unloading vehicles ......................................................................................... 55

    5 Maintenance Processes ............................................................................................... 56

    5.1 Battery upkeep ...................................................................................................... 56

    5.1.1 Battery upkeep of BMW, MINI and Rolls-Royce vehicles ............................... 56

    5.1.1.1 Recharging cycle .................................................................................... 58

    5.1.1.2 Recharging with connected vehicle electrical system ............................. 59

    5.1.1.3 Recharging with battery removed ........................................................... 60

    5.1.1.4 Approved battery chargers...................................................................... 60

    5.1.2 Battery upkeep of BMW electric vehicles (BMW i) .......................................... 61

    5.1.2.1 General information on the HV battery .................................................... 61

    5.1.2.2 State of charge indicators ....................................................................... 62

    5.1.2.3 Charging the high-voltage battery ........................................................... 62

    5.1.2.4 Procedure in the event of exhaustively discharged high-voltage battery . 63

    5.2 Tire pressure control ............................................................................................. 63

    5.3 Vehicle washing .................................................................................................... 64

    5.3.1 Automatic vehicle wash.................................................................................. 64

    5.3.2 Manual vehicle wash ...................................................................................... 66

    5.3.2.1 Manual vehicle wash requirements ......................................................... 66

    5.3.2.2 Manual washing process ........................................................................ 66

    5.3.3 Acid-based vehicle wash ............................................................................... 69

    5.3.3.1 Automatic acid-based vehicle wash ........................................................ 70

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 6 of 88

    6

    5.3.3.2 Manual acid-based vehicle wash ............................................................ 71

    5.4 Usage of chemical products in VDCs .................................................................... 72

    6 Damage/Claim Adjustment ........................................................................................... 73

    6.1 Claim adjustment guidelines ................................................................................. 73

    6.2 Obligation to retain the damage/claim files ........................................................... 74

    6.3 Major damaging events ......................................................................................... 74

    6.3.1 Procedure for major damaging events ........................................................... 74

    6.3.2 Blocking vehicles at compounds, ports and VDCs ........................................ 75

    6.4 Recourse handling ................................................................................................ 75

    6.5 Work instruction for the survey of BMW Group vehicles ....................................... 75

    6.5.1 Purpose of the work instruction ..................................................................... 75

    6.5.2 Procedure for the takeover of vehicles ........................................................... 76

    6.5.2.1 Documentation of the vehicle identification number ................................ 76

    6.5.2.2 Check for completeness ......................................................................... 76

    6.5.2.3 Check for damage................................................................................... 77

    6.5.2.4 Regulations for the check ....................................................................... 78

    6.5.3 Allocation of damage ..................................................................................... 79

    6.5.4 Damage recording in Transport Quality Control (TQC) ................................... 80

    6.5.5 Damage recording using the form .................................................................. 81

    6.5.6 Using BMW damage codes ........................................................................... 83

    7 Dimensions and weight of BMW Group vehicles .......................................................... 84

    Update Service.................................................................................................................... 85

    Keyword Index .................................................................................................................... 87

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 7 of 88

    7

    List of Illustrations Fig. 1: Link to the applicable documents ............................................................................. 10

    Fig. 2: Summer work clothing .............................................................................................. 13

    Fig. 3: Winter work clothing ................................................................................................. 13

    Fig. 4: Battery connection point, 1-Series ........................................................................... 16

    Fig. 5: Battery connection point, 2-Series ........................................................................... 16

    Fig. 6: Battery connection point, 3-Series ........................................................................... 16

    Fig. 7: Battery connection point, X1 .................................................................................... 16

    Fig. 8: Battery connection point, X5 .................................................................................... 16

    Fig. 9: Battery connection point, X6 .................................................................................... 16

    Fig. 10: Unlock button ......................................................................................................... 16

    Fig. 11: Push selector lever beyond pressure point............................................................. 16

    Fig. 12: “N” display in the instrument cluster ....................................................................... 17

    Fig. 13: “Dolly” towing device .............................................................................................. 18

    Fig. 14: Positive battery terminal in engine compartment .................................................... 20

    Fig. 15: Negative battery terminal in engine compartment .................................................. 20

    Fig. 16: Gear shift lever in the i3 .......................................................................................... 23

    Fig. 17: Gear shift lever in hybrid vehicles ........................................................................... 23

    Fig. 18: Gear shift in “P” position ......................................................................................... 25

    Fig. 19: Parking brake ......................................................................................................... 25

    Fig. 20: Correctly applied protective film i3 ......................................................................... 31

    Fig. 21: i3 navigation fin with protective film ........................................................................ 31

    Fig. 22: Required accessories ............................................................................................. 33

    Fig. 23: Correct lashing ....................................................................................................... 33

    Fig. 24: Maximum ramp angle ............................................................................................. 34

    Fig. 25: Preparing the truck ................................................................................................. 34

    Fig. 26: Notice, spring strut blocking ................................................................................... 35

    Fig. 27: Securing the load when loading in direction of travel ............................................. 35

    Fig. 28: Securing the load in direction of travel (front wheel) .............................................. 36

    Fig. 29: Securing the load in direction of travel (rear wheel) ............................................... 36

    Fig. 30: Securing the load when loading against direction of travel ..................................... 36

    Fig. 31: Securing the load against direction of travel (front wheel) ....................................... 37

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 8 of 88

    8

    Fig. 32: Securing the load against direction of travel (rear wheel) ........................................ 37

    Fig. 33: Securing the load of the last vehicle in direction of travel ....................................... 37

    Fig. 34: Securing the load of the last vehicle against direction of travel .............................. 37

    Fig. 35: Applying parking brake ........................................................................................... 38

    Fig. 36: Electronic parking brake ......................................................................................... 38

    Fig. 37: Doubledeck wagon ................................................................................................. 41

    Fig. 38: Wagon preparation ................................................................................................. 41

    Fig. 39: “Dolly” towing device .............................................................................................. 44

    Fig. 40: Example - stowage plan ......................................................................................... 46

    Fig. 41: Lashing eye, front ................................................................................................... 47

    Fig. 42: Lashing eye, rear .................................................................................................... 47

    Fig. 43: Lashing, front.......................................................................................................... 47

    Fig. 44: Lashing, rear........................................................................................................... 47

    Fig. 45: Loading of an X5 using a pallet .............................................................................. 51

    Fig. 46: Loading of a Rolls-Royce Wraith using a pallet ...................................................... 51

    Fig. 47: Loading of a 7-Series using a pallet ....................................................................... 51

    Fig. 48: Seven-point container inspection ........................................................................... 52

    Fig. 49: Container sealing .................................................................................................... 53

    Fig. 50: 12V battery state of charge displays in the instrument cluster................................ 57

    Fig. 51: Low State of charge, HV battery ............................................................................. 58

    Fig. 52: Example - battery charging calendar 2017 ............................................................. 59

    Fig. 53: Lithium ion Battery .................................................................................................. 61

    Fig. 54: HVB state of charge indicator in the instrument cluster .......................................... 62

    Fig. 55: Overview of charging options ................................................................................. 63

    Fig. 56: Tire pressure tolerances ......................................................................................... 63

    Fig. 57: Automatic vehicle wash (example) .......................................................................... 65

    Fig. 58: Manual pre-wash .................................................................................................... 67

    Fig. 59: Manual main wash .................................................................................................. 68

    Fig. 60: Manual rinsing ........................................................................................................ 68

    Fig. 61: Printed sheet attached to windshield in the vehicle ................................................ 77

    Fig. 62: Optional equipment “BMW Touch Command” ........................................................ 77

    Fig. 63: TQC input screen mask .......................................................................................... 80

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 9 of 88

    9

    List of Abbreviations

    DP Data Processing

    GS Group Standard

    HV High Voltage

    HVB High-Voltage Battery

    OM Operations Manual

    PV Process Specification (German: Prozessvorschrift)

    SA Optional Equipment (German: Sonderausstattung)

    SKD Semi Knocked Down

    SMG Sequential Manual Gearbox

    StVO German road traffic regulations (Straßenverkehrsordnung)

    TQC Transport Quality Control

    TRA Mode Transport Mode

    VDA Association of the German Automotive Industry

    VDC Vehicle Distribution Center

    VIN Vehicle Identification Number

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 10 of 88

    10

    1 Introduction 1.1 BMW quality requirements

    Vehicles of the BMW Group must be handled in such a way as not to cause any damage. The means of transport used by the service provider must ensure the damage-free transport of BMW Group vehicles. The country-specific legal requirements must be observed at all times. This Operations Manual (OM) lays down the conditions for the transport of new vehicles of the BMW Group. The Operations Manual and all the process specifications, procedural instructions and user guides mentioned in this document can be found and retrieved in the B2B portal (https://b2b.bmwgroup.net) at “Funktionsbereiche -> Logistik -> Logistikprozesse -> Distribution Fahrzeuge” (see Fig. 1).

    Fig. 1: Link to the applicable documents

    1.2 Purpose of the Operations Manual

    The purpose of this document is to define regulations that serve to prevent and avoid transport, handling or storage damage to new vehicles. The regulations are a binding, integral part of the logistic contract between the BMW Group (Vehicle Distribution and VDCs) and the respective logistic

    https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 11 of 88

    11

    contracted service provider. The regulations must be observed by the contracted party and its process partners at all times. The contracted parties must ensure that all employees have the necessary knowledge of the regulations described in the process relevant to the contracted party. To this end the contracted party must ensure that appropriate training courses are conducted for its employees to fulfill this purpose. The BMW Group (Vehicle Distribution and VDCs) reserves the right at any time to check that the regulations contained in this this document are being upheld (see Section 1.4). 1.3 Scope of application

    The regulations in this document must be applied worldwide under consideration of the country-specific legal requirements. Deviations must be brought to attention and adjusted in writing before the contract is concluded. 1.4 Responsibility for checking the regulations

    The standards and regulations within this Operations Manual must be continuously communicated by the contracted party to its employees via posters, wall charts, process regulations, overviews, etc. Furthermore, as already described in Section 1.2, appropriate training courses for employees must be documented and tracked. It is the duty of the contracted party to uphold the standards contained in this Operations Manual within their area of responsibility. The BMW Group reserves the right at any time to conduct checks of all records, methods, audits and training courses. 1.5 Update service

    The BMW Operations Manual is a key document and is subject to a permanent update service. The contracted party is continually obliged to obtain the latest version of the Operations Manual and the process specifications, procedure instructions and user guides contained within it via the BMW B2B portal. Each process partner is given access to the BMW B2B portal. Registration on the B2B portal is available via this link: https://b2b.bmwgroup.net. Only the version stored in the B2B portal is valid.

    https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 12 of 88

    12

    It is essential to ensure that all copies of the OM in the possession of the relative organizations, contracting parties and their process partners always conform to the latest version number. The BMW Group reserves the right to check that the Operations Manual is up to date and that changes are correctly managed in accordance with this agreement. The department of the BMW Group who is solely responsible for changes to the OM: is TV-6: “Vehicle Distribution and VDCs” Mr. Paul-Andrew Johnson, TV-6 Telephone: (089) 382 11570 Email: [email protected] Mr. Christoph Haussmann, TV-6 Telephone: (089) 382 29889 Email: [email protected]

    mailto:[email protected]:[email protected]

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 13 of 88

    13

    2 General requirements 2.1 Working clothes

    Loading and technical personnel must wear clean working clothes and working gloves as well as rubber-soled, closed working shoes (minimum category S1) (see Fig. 2, Fig. 3). Working trousers which do not cover the knees are not permitted. In the interest of avoiding damage to vehicles, buttons, belt buckles, zip fasteners, rings, and wristwatches must be covered. In the interest of avoiding damage, it is additionally not permitted to hang keys, tools, radio/mobile devices or similar on one's belt. Hands must be kept clean at all times. Furthermore, it is absolutely essential to wear high-visibility jackets while loading vehicles. Vehicles must be loaded and unloaded exclusively without gloves or only with white gloves.

    Fig. 2: Summer work clothing

    Fig. 3: Winter work clothing

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 14 of 88

    14

    2.2 Vehicle handling in the distribution process

    2.2.1 Starting BMW, MINI and Rolls-Royce vehicles

    Activate driving readiness:

    a) Close driver's door. b) Press brake pedal. c) Manual gearbox: Press the clutch and engage neutral. d) Press Start/Stop button.

    Note in event of snow and ice: Carefully remove snow and ice from snow-covered and frozen windshields and windows. Caution:

    - Only use commercially available plastic ice scrapers. - To remove snow, use a clean broom with soft, natural hair bristles

    (plastic bristles or similar are not permitted). - In snow and icy conditions when entering the vehicle it is absolutely

    essential to ensure that no snow or ice falls into the vehicle. - Do not use the windscreen wiper to move frozen windshield wipers.

    2.2.2 Starting BMW electric or hybrid vehicles

    Activate driving readiness:

    a) Close driver's door. b) Press brake pedal. c) Press Start/Stop button.

    Activated driving readiness is equal to a running engine in conventional vehicles. Deactivated driving readiness is equal to a switched-off engine. Driving readiness cannot be activated whilst the charging cable is connected. Note in event of snow and ice: Carefully remove snow and ice from snow-covered and iced-up windshields and windows. Caution:

    - Use only commercially available plastic ice scrapers.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 15 of 88

    15

    - To remove snow, use a soft, clean broom with natural hair bristles (plastic bristles or similar are not permitted).

    - In snow and icy conditions when entering the vehicle it is absolutely essential to ensure that no snow or ice falls into the vehicle.

    - Do not use the windscreen wiper to move frozen windshield wipers. 2.3 Start assistance if the engine fails to start

    2.3.1 Start/breakdown assistance on BMW, MINI and Rolls-Royce vehicles

    - Start/breakdown assistance in case of lack of fuel: Refuel with 5 liters of premium grade unleaded gasoline or diesel fuel.

    - Start/breakdown assistance in case of flat battery: Use booster battery and jump leads. Observe the following:

    • The donor vehicle's battery must be equipped with 12 V. • On vehicles with automatic transmission select position “P” and

    apply the parking brake. • On vehicles with manual gearboxes move the gearshift lever to

    Neutral and apply the parking brake. • Connect the jump leads first to the booster battery, then to

    the battery of the vehicle to be started. (Make sure the jump leads have sufficient cross-section).

    • First connect the positive terminals, then the negative terminals. • Disconnect the jump leads in reverse order. • Charge the 12V battery immediately after successful start

    assistance. Caution: If the battery is deeply discharged or if the red battery symbol appears in the instrument cluster (see Section 5.1.1), this indicates that the battery is damaged. This damage must be recorded within the context of the surveys by means of TQC or damage form (see 6.5.2.3). Vehicles whose batteries are installed in the luggage/trunk compartment have a connection point with a red protective cap featuring a “+” in the engine compartment. The positive jump lead must be connected to this connection point (see for example Fig. 4 to Fig. 9). The negative terminal clip (earth connection) must be attached to the engine block of the vehicle to be started, as far away as possible from the connector point connection.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 16 of 88

    16

    Fig. 4: Battery connection

    point, 1-Series

    Fig. 5: Battery connection

    point, 2-Series

    Fig. 6: Battery connection

    point, 3-Series

    Fig. 7: Battery connection

    point, X1

    Fig. 8: Battery connection point, X5

    Fig. 9: Battery connection

    point, X6

    - Start/breakdown assistance in case of blocked automatic transmission: a) Turn on ignition. b) Press brake pedal (must remain pressed up to step “f)”). c) Press the Start/Stop button. d) As soon as the engine can be heard, move the selector lever to the

    “N” position. Also press the unlock button and push the gear shift lever beyond the pressure point and hold in this position (see Fig. 10, Fig. 11).

    Fig. 10: Unlock button

    Fig. 11: Push selector lever beyond pressure

    point

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 17 of 88

    17

    e) “Gearbox fault” appears in the display accompanied by an acoustic signal. Within 15 seconds the selector lever must be returned to the “N” position and held in that position (similar to step “d”). Now “N” is displayed in the instrument cluster (see Fig. 12).

    Fig. 12: “N” display in the instrument cluster

    f) Press the brake pedal until the engine stops. Then the brake pedal can be released and the vehicle pushed.

    g) The ignition must remain active in the process. If the ignition is turned off, position “P” is activated immediately (automatically).

    h) For a new attempt: Turn the ignition off and then on again (without pressing the brake pedal). After three attempts the engine must be allowed to cool down for approx. 10 minutes.

    Caution: After blocking has been removed, the vehicle can ONLY be moved by pushing!

    If the procedure for removing gearbox blocking proves unsuccessful, the vehicle must be moved with a so-called “dolly” (see Fig. 13). Only this towing device is permissible.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 18 of 88

    18

    Fig. 13: “Dolly” towing device

    - Vehicles with blocked transmission must not under any

    circumstances be towed or moved on its own wheels! - Use only the manufacturer's instructions to fit the towing device. - Attaching the device securely around the vehicle's rear wheels is

    permitted. - The device must be secured to the vehicle with extreme care and

    with “Cord lashing straps” (securing the device with chains or cables is strictly prohibited).

    Start assistance failure: In the event of unsuccessful start assistance call for a BMW Service Mobile or contact your local BMW dealer. The phone number is printed on the sticker on the tailgate/trunk-lid (on the inside next to the lock). Parts may be repaired or replaced only by authorized BMW repair dealers. Pushing or tow-starting vehicles is prohibited. This may result in damage, especially to vehicles with SMG gearboxes.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 19 of 88

    19

    2.3.2 Start/breakdown assistance for BMW electric and hybrid vehicles

    2.3.2.1 Start/breakdown assistance for BMW electric vehicles

    If a BMW electric vehicle cannot be moved, the following measures are necessary: If the high-voltage battery unit does not show a fault message in the instrument cluster, the vehicle can be pushed. The vehicle is equipped with a so-called shunting mode for this purpose. This enables the parking brake (“P” “N”) to be released in neutral. Move the selector lever to the “N” position for this purpose. The selector lever is located on the right side of the steering column. Vehicles may only be pushed with extreme caution. The speed must not under any circumstances exceed 10 km/h (otherwise the electric motor will experience an “active short circuit”). BMW electric vehicles must not under any circumstances be towed. They may incur damage if they are towed with an individually raised axle. The vehicles may only be transported on a loading platform. From the high voltage of the drive system there is danger of an electric shock. Danger to life! Do not jump start the vehicle battery via conventional start assistance or charge directly. The vehicles cannot be operated if the high-voltage battery and the vehicle battery are discharged. If the parking brake cannot be released, the vehicle must not under any circumstances be moved. This would cause transmission damage. Vehicles must in this case be moved with a so-called “dolly” (see Fig. 13). Only this towing device is permissible.

    - Vehicles with blocked transmission must not under any

    circumstances be towed or moved on its own wheels! - Use only the manufacturer's instructions to fit the towing device. - Attaching the device securely around the vehicle's rear wheels is

    permitted. - The device must be secured to the vehicle with extreme care and

    with “Cord lashing straps” (securing the device with chains or cables is strictly prohibited).

    - The motor vehicle must be unloaded at walking speed.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 20 of 88

    20

    2.3.2.2 Start/breakdown assistance for hybrid vehicles

    If the battery is discharged, the engine can be started using the battery of another vehicle via two jump leads. Use only jump leads with fully insulated terminal clips. Please observe the following: • The donor vehicle's battery must be 12 V. • Turn off the donor vehicle's engine; turn off the electrical consumers in both

    vehicles. • Do not confuse the positive and negative terminals of the connections.

    Confusing the positive and negative terminals may cause permanent damage to components of the hybrid system or to the vehicle electronics. Refer to the instruction label in the vicinity of the positive terminal.

    • Start assistance connector points in the engine compartment (see Fig. 14, Fig. 15) serve as the positive and negative terminals.

    Fig. 14: Positive battery terminal in engine

    compartment

    Fig. 15: Negative battery terminal in engine

    compartment

    Observe the following procedure for start/breakdown assistance:

    - Connect cables:

    a) Open the caps of the BMW start assistance connector points. b) Connect one terminal clip of the positive jump lead to the positive

    battery terminal or to the corresponding start assistance connector point of the donor vehicle.

    c) Connect the second terminal clip to the positive battery terminal or to the corresponding start assistance support vehicle of the vehicle to be started.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 21 of 88

    21

    d) Connect one terminal clip of the negative jump lead to the negative battery terminal or to the corresponding engine or body ground of the donor vehicle.

    e) Connect the second terminal clip to the negative battery terminal or to the corresponding engine or body earth point of the vehicle to be started.

    - Start engine:

    a) Start the donor vehicle's engine and run for a few minutes at increased idle speed.

    b) Start the engine of the vehicle to be started as usual. In the event of a failed attempt, perform a new start attempt only after a few minutes to minimalize current draw of the discharged battery.

    c) Run both engines for a few minutes. d) Disconnect the jump leads again in reverse sequence.

    If BMW hybrid vehicles cannot be moved, the following measures are necessary: When neutral is selected (“P” “N”) the vehicles can be placed in so-called shunting mode and then pushed. Vehicles may only be pushed with extreme caution. The speed must not under any circumstances exceed 10 km/h. Caution: BMW hybrid vehicles must not under any circumstances be towed. They may incur damage if they are towed with an individually raised axle. The vehicles may only be transported on a loading platform. 2.3.3 Driving BMW, MINI and Rolls-Royce vehicles

    The vehicles may only be moved on their own wheels for the purpose of staging, loading and unloading, and maintenance measures, and may only be operated by personnel with valid driver's license. Prior to loading it is necessary to check whether windows, doors, slide/tilt sunroofs, hoods and tailgates are properly closed.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 22 of 88

    22

    When the vehicles are parked first gear or the park position “P” must be selected. When leaving the vehicle the protective film must be re-aligned on the driver's seat in the vehicle interior. Caution: On vehicles with automatic transmission the brake pedal must be pressed before a drive position is selected from “P” or “N”. Wait for power transmission (engagement surge) before pressing the accelerator pedal. The ignition key may only be removed in the “P” position. The maximum permissible speed in handling and storage areas is 25 km/h or 16 mph. The following are not permitted:

    - Warming up the engines. - Revving the engines. - Driving off at speed with spinning wheels. - Slipping the clutch at higher engine speed. - Transporting personnel, spare parts and other materials. - Moving vehicles on their own wheels to other handling, storage or

    harbor areas (outside the normal process). - Parking vehicles with open windows, doors, hoods and tailgates. - Leaving the key in the ignition lock after parking. - Remaining in vehicles except for the purpose of staging, loading and

    unloading or performing maintenance measures. - Smoking and consumption of food and drink in the vehicles. - Using labels/stickers on vehicle windows or painted vehicle surfaces for

    vehicle marking. - Removing stickers and transport protection applied at the plant. - Applying additional markings to windshields/rear windows, side

    windows (inside), mirrors and bumpers. - Sitting on the vehicles. - Driving with excessively low or high tire pressures (see Section 5.2). - Driving with the radio on. - Telephoning or using mobile/cell phones while driving. - Driving with snow-covered and/or icy windows or heavily restricted

    vision (see Section 2.2.1).

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 23 of 88

    23

    2.3.4 Driving BMW electric and hybrid vehicles

    Generally the regulations from Section 2.3.3 apply. To drive a BMW electric and hybrid vehicle the following aspects have to be considered:

    - The state of charge of the high-voltage battery has to be sufficient. - In the case of hybrid vehicles driving in transport mode (TRA mode) is

    possible only with the combustion engine. Engage selector lever position: The engaged selector lever position is indicated on the selector lever. Turn the selector lever in the desired direction (see Fig. 16). In hybrid vehicles push the selector lever in the desired direction (see Fig. 17).

    Fig. 16: Gear shift lever in the i3

    Fig. 17: Gear shift lever in hybrid vehicles

    - Drive “D”: Position for normal driving. - Reverse “R”: Select only when the vehicle is stationary. - Neutral, idle “N”: The vehicles can coast, e.g. select in car washing

    machines. Select only with vehicles stationary and brake pedal pressed. - Park “P”: Select only with vehicles stationary and brake pedal pressed.

    The drive wheels are locked. “P” is automatically selected:

    - When, driving readiness is activated and selector lever position “D” or “R” is engaged, the belt on the driver's seat is removed, the driver's door is opened or neither the brake nor the accelerator pedal is pressed.

    - After driving readiness is deactivated via the Start/Stop button when selector lever position “D” or “R” is engaged.

    - When operating readiness is deactivated.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 24 of 88

    24

    Drive off:

    a) Activate driving readiness (see Section 2.2.2). b) Press brake pedal and engage selector lever position “D” (hybrid: “M/S”

    or “R”. c) Release parking brake. d) Drive by pressing the accelerator pedal. (Note: If the accelerator pedal

    is released, the deceleration is similar to a light braking operation). 2.3.5 Parking and exiting vehicles

    2.3.5.1 Parking and exiting BMW, MINI and Rolls-Royce vehicles

    After stopping: a) Apply parking brake (lever engages automatically after being pulled up) or

    press parking brake button. b) Press Start/Stop button. Caution: Contrary to the previously mentioned, the vehicles must be parked for vehicle storage (see paragraph 3) without actuating or applying the parking brake or handbrake. When vehicles are parked the windows, doors, hoods and tailgates must always be closed. Exiting the vehicles is only permitted through the driver's door. The indication light “READY” goes out and an acoustic signal can be heard. For longer storage, the regulations in paragraph 3.2 must be adhered to.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 25 of 88

    25

    2.3.5.2 Parking and exiting BMW electric and hybrid vehicles

    After stopping: a) Press brake pedal and engage selector lever position “P”. b) Apply parking brake. c) Press Start/Stop button. Caution: Contrary to the previously mentioned, the vehicles must be parked for vehicle storage (see paragraph 3) without actuating or applying the parking brake or handbrake. When vehicles are parked the windows, doors, hoods and tailgates must always be closed. Exiting the vehicles is only permitted through the driver's door. The indication light “READY” goes out and an acoustic signal can be heard. For longer storage, the regulations in paragraph 3.2 must be adhered to. After the vehicle is parked noises from the electrical system (e.g. cooling of the high-voltage battery) may be audible. Before exiting the vehicle with driving readiness activated it is necessary to ensure that selector lever position “P” is engaged (see Fig. 18). On gradients the parking brake must also be applied (see Fig. 19). When vehicles are parked the windows, doors, hoods and tailgates must always be closed.

    Fig. 18: Gear shift in “P” position

    Fig. 19: Parking brake

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 26 of 88

    26

    3 Vehicle Storage and Staging 3.1 Requirements with regard to storage areas

    3.1.1 Requirements with regard to storage on compounds/VDCs

    Essentially, the handling areas are governed by the relevant statutory traffic regulations. All the employees involved in the processes in handling areas and vehicle distribution centers (VDCs) must adhere to the general regulations from Section 2 and comply with these standards. Contrary to Section 2.3.5, the parking brake is not to be actuated and the handbrake is not to be applied when parking the vehicles for the purpose of vehicle storage. Roads, loading platforms and storage areas must be fully asphalted, concreted or paved. Deviations from the quality of these surfaces are only possible after written approval by the BMW “Vehicle Distribution and VDCs” department. Storage areas and spaces must always satisfy the following requirements or exhibit the following attributes:

    - Abrasion-resistant surface. - No sinking of vehicle tires. - No spinning of vehicle tires when correctly driving off. - Resistance to weather influences (frost, rain, heat). - Functional drainage (vehicles must not stand in or be parked in water). - Adequate protection against (vehicle & component) theft and brute force

    from outside. 24-hour security surveillance (security) must be guaranteed.

    - Adequate lighting to maintain security and to carry out inspections. - All obstacles have to be marked and upholstered

    Shaded or covered-over storage areas should be used for hybrid and electric vehicles, vehicles with matt paint and Rolls-Royce vehicles. The truck loading zones designed for higher loads must be used exclusively for trucks and kept clear.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 27 of 88

    27

    The compound area operators must permanently maintain roadways and storage areas and spaces. Vegetation on enclosures and used areas must be periodically removed. The service providers/operators of the storage or shipping areas are responsible for compliance with all the legal requirements such as e.g. environmental protection, accident and occupational health & safety, and fire protection, etc. Parking the vehicles under trees is strictly prohibited due to the danger to the paint surface from environmental influences (e.g. resins, pollen, foliage, etc.). In the case of vehicles with matt paint, maintenance measures, as described in Section 5, must be carried out during storage. Identified critical contamination (e.g. bird droppings) must be removed immediately by vehicle washing (see Section 5.3f). The following safety distances must be maintained between vehicles in handling areas:

    - At least 30 cm from bumper to bumper. - At least 60 cm side clearance. - The calculation of area per vehicle must be at least 23 m2 (incl. roads).

    Angles of approach and departure on ramps and inclines must not exceed 12°. Storage and vehicle flow plans must be available and presented on demand. In the interest of safeguarding required standards the operator must carry out routine internal audits and document the results in an audit report (see Section 1.4). Specification of hail protection nets In order to protect the vehicles against hail, roll-up hail protection nets in black color (additional UV-protection for the vehicle paint) have to be installed. The size of mesh should be 3mm x 7mm max. An independent construction engineer has to evaluate the construction of those nets in terms of stability and resilience (the BMW Group reserves the right to check that evaluation at any time). The minimum height of this construction is 2600mm above the ground (the pillars have to be marked and upholstered).

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 28 of 88

    28

    The hail protection net has to be maintained regularly and has to be checked for damages. The condition of the hail protection net will be checked during the BMW audit. The terms of warranty and service life could be retrieved from the manufacturer’s instructions. 3.1.2 Requirements with regard to storage in port areas

    The quay and storage areas to be provided for BMW Group vehicles must be connected and suitable for accommodating at any time at least 15% of the total handling volume specified in the contract agreement. Furthermore, it must be guaranteed that these areas can be extended in the short term when necessary. To calculate the space required an average value of 23 m2 per vehicle (incl. roads) must be applied. The loading and unloading zones must be asphalted and negotiable by truck. The storage areas must be asphalted or paved and have functional drainage. All obstacles have to be marked and upholstered. Furthermore, sufficient fire-extinguishing facilities must be in place. The areas occupied by BMW Group vehicles must be separated from other goods and guarded (security surveillance). The lighting of the staging areas must be such that inspections for vehicle damage can be easily carried out and theft is prevented. The inspections for damage (survey) are conducted on the behalf & responsibility of the transport service providers (see Section 6.5). The latter must also provide adequate lighting. Here the standards DIN EN 12464-2 and DIN EN 12464-1 on the “Lighting of indoor and outdoor work places” (only available in German) must be observed. The standards can be retrieved via the B2B portal of the BMW Group (https://b2b.bmwgroup.net). The following safety distances must be maintained between vehicles in harbor areas: - At least 30 cm from bumper to bumper. - At least 60 cm side clearance. - Vehicles must be staged in blocks for specific ports of destination and

    models.

    https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 29 of 88

    29

    3.2 Process of vehicle storage

    In the process of vehicle storage the regulations of the vehicle maintenance processes (among others battery charging and vehicle washing) from Section 5 must be upheld at all times. 3.2.1 Storage of unprotected vehicles

    The vehicle quality must not be compromised during storage. It is therefore necessary when storing unprotected vehicles to take appropriate measures to protect the vehicles against damage by environmental influences and industrial and biological influences. Appropriate measures are described in Section 3.2.2ff. The nature and extent of the measures are dependent on the on-site conditions and on the commissioning party's requirements. If necessary, further provisions must be made to keep animals away so as to eliminate the fouling of vehicles. In order to ensure the effectiveness of the measures, the vehicles must be subjected to a regular visual inspection (at least once a week). This can also be conducted in the course of the daily vehicle movements in the storage area (e.g. during the battery maintenance of the vehicles). Any soilage detected must immediately be removed by means of vehicle washing (see Section 5.3ff). The regulations for vehicle washing set out in Section 5.3ff must be adhered to. 3.2.2 Covered storage

    Priority must always be given to parking the vehicles in covered storage areas. The type of coverage (multi-storey car parks, warehouses, solar paneling etc.) must be adapted to the local conditions and take into account the climatic and environmental influences. In the case of covered storage the period of a visual inspection can be significantly extended and must be carried out and logged in the course of battery maintenance cycles. If necessary, further provisions must be taken to keep animals away in order to eliminate the fouling of vehicles.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 30 of 88

    30

    3.2.3 Storage of vehicles with protective film (protection of horizontal surfaces)

    A BMW-approved protective system “Adhesive film – Bodyguard 50530PV3” is available to protect vehicles that are parked in open storage. This system protects the horizontal surfaces of the vehicle against biological and chemical influences. If necessary, further provisions must be made to keep animals away in order to eliminate the fouling of vehicles. The film must be replaced without exception every 9 months after application (from the plant production date or initial application in the transport chain)! It is important to ensure that the vehicle is washed (see Section 5.3) before the new protective film is applied. If a partial protective cover is fitted, the replacement cycle is extended to 12 months. For handling the partial protective cover, the process specification PV34619 “Handling the transport protection I01 within the logistics chain and removal” must be observed. The process specification can be retrieved via the B2B portal of the BMW Group (https://b2b.bmwgroup.net). The required materials for the application of protective film must be acquired via the BMW parts catalog (search term: “protective film”) or via Accessories Sales, Product Management Interior Equipment. The entire process is described in the BMW process specification PV07047 “Surface protection and adhesive film for transport and storage of new vehicles”, which can also be retrieved via the B2B portal of the BMW Group (https://b2b.bmwgroup.net). Caution: Storage and transport protection with adhesive film on vehicles with matt paint is prohibited! 3.2.4 Storage of vehicles with optional protective cover

    (complete protection)

    A BMW-approved protective system “Protective cover” is available to protect vehicles that are parked in the open storage. The protective cover offers complete protection of the vehicle against biological and chemical influences. The cover must be applied to fully cleaned and dried vehicles and replaced after latest, 12 months. The protective covers must be acquired via the BMW parts catalog (search term: “protective cover outdoor”) or via Accessories Sales, Product Management Interior Equipment.

    https://b2b.bmwgroup.net/https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 31 of 88

    31

    Fitting instructions for the respective model are also available from this source. If necessary, further provisions must be made to keep animals away in order to eliminate the fouling of vehicles. 3.2.5 Peculiarities in the storage of BMW electric and hybrid

    vehicles

    The following peculiarities must be adhered to when storing electric and hybrid vehicles:

    - The reference temperatures for storing electric and hybrid vehicles is -25°C until +40°C.

    - The battery charging calendar must be used when storing electric and hybrid vehicles (see Section 5.1.2.1).

    - It is essential to ensure that the protective film is applied correctly (bubble- and crease-free) around the navigation fin on the roof of the i3 (see Fig. 20, Fig. 21). Otherwise the roof may suffer irreparable damage in wet weather.

    Fig. 20: Correctly applied protective film i3

    Fig. 21: i3 navigation fin with protective film

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 32 of 88

    32

    4 Transport on diverse Transport Carriers 4.1 Transport protection

    4.1.1 Protection with protective film

    Surface protection with protective film or adhesive film protects the vehicles during the storage and transport process against paintwork damage and environmental influences. The required materials must be acquired via the BMW parts catalog (product name: “Bodyguard 50530PV3”). Application of the protective film and the entire process are set out and described in the BMW process specification PV07047 “Surface protection and adhesive film for transport and storage of new vehicles”. The process specification can be obtained via the B2B portal of the BMW Group (https://b2b.bmwgroup.net). If the protective film is no longer correctly attached to the vehicle or has already become partially detached/torn from the vehicle, the damaged protective film must be removed from the vehicle. How to detach the film correctly is also described in the BMW process specification PV07047 “Surface protection and adhesive film for transport and storage of new vehicles”. 4.1.2 Protection with optional protective cover

    A BMW-approved protective system “Protective cover” is available to protect vehicles in the storage and transport process. The protective cover offers complete protection of the vehicle against biological and chemical influences. The cover must be applied to the fully cleaned and dried vehicle and replaced after latest 12 months. 4.2 Procedure for the takeover of vehicles by the service

    provider

    During the handover of the vehicles and before the vehicles are loaded onto trucks, trains, ships or airplanes by the service provider, the vehicles must be subjected to an exact inspection (survey). During each handover of a vehicle by a service provider the regulations in Section 6.5.2 “Procedure for the handover of vehicles” must be adhered to. The regulations in Section 6.5.2 apply to each handover of risk and jurisdiction in the distribution process (road, rail, ship and air cargo) and must always be observed.

    https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 33 of 88

    33

    4.3 Road transport

    4.3.1 Means of transport

    BMW Group vehicles may only be transported by types of truck which both comply with the relevant road traffic regulations and have been checked for suitability and approved for use by the “Vehicle Distribution and VDCs” department of the BMW Group. The trucks used must be washed every two weeks. Rolls-Royce vehicles may only be carried by covered trailers. 4.3.1.1 Truck equipment

    Each truck must be equipped with a sufficient number of BMW Group-approved wheel chocks and three-point lashing straps (see Fig. 22). Design-specific straddle plates must also be carried.

    Fig. 22: Required accessories

    Fig. 23: Correct lashing

    It is not permitted to use trucks with:

    - Damage to the lifting and lowering mechanisms and to the drive-on/off ramps.

    - Drive-on ramp angles in excess of 12°. - Drive-over gaps between the lanes in excess of 15 cm length and 8 cm

    height difference. - Defective wheel chocks and lashing straps. - Damage to the tires.

    BMW plant dispatch area personnel are instructed to dismiss loading trucks from the plant grounds without a load which do not comply with the above regulations!

  • BMW Group BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017

    Page: 34 of 88

    4.3.1.2 Preparing trucks for loading

    The loading platforms must be cleared of soilage (incl. oil and lubricating grease) and if necessary also of snow and ice. The lashing straps and the wheel chocks must be removed from the loading platforms.

    Fig. 24: Maximum ramp angle Fig. 25: Preparing the truck

    4.3.2 Loading vehicles

    4.3.2.1 Transport regulations

    BMW Group vehicles which, due to their design and/or equipment, are at risk of making contact with the ground with aprons, underbodies, exhaust systems, etc. may only be loaded together with an assistant. Recesses must be leveled during loading and unloading. Vehicles with spring blockers have an information notice in the rear window on the driver's side (see Fig. 26). With regard to loading vehicles, the VDI Guideline “VDI 2700 Securing of loads on road vehicles sheet 8.1” must always be adhered to. This guideline can be retrieved via the B2B portal of the BMW Group (https://b2b.bmwgroup.net). For Rolls-Royce vehicles, it is required to run the car for at least one minute prior to loading to allow the suspension to reach full height in transport mode, otherwise there is a risk of grounding.

    34

    https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 35 of 88

    35

    Fig. 26: Notice, spring strut blocking

    The vehicles must be loaded at walking speed. It must be ensured that the clearances of the vehicles between each other and between the vehicle roofs, truck roadways and the upper deck of the truck are in each case at least 10cm. After loading in the dark the vehicle headlights and turn indicators must be switched off. Exiting the vehicles is only permitted through the driver's door. It must be ensured that after loading all windows and doors are correctly closed. Loading in direction of travel (without recess or groove).

    Fig. 27: Securing the load when loading in direction of travel

    To load vehicles in the direction of travel, one wheel chock must be placed in front of a front wheel and two wheel chocks placed on the diagonally opposite rear wheel. In addition, a lashing strap must be lashed tightly over a rear wheel (see Fig. 27). When loading on the upper level, the lashing can also be performed over the two front wheels if this is not possible on the rear wheel within the fall protection facility.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 36 of 88

    36

    Fig. 28: Securing the load in direction of travel

    (front wheel)

    Fig. 29: Securing the load in direction of travel

    (rear wheel)

    Loading against direction of travel (without recess or groove).

    Fig. 30: Securing the load when loading against direction of travel

    To load against the direction of travel, two wheel chocks and a lashing strap must be placed on the front wheel and two wheel chocks and a lashing strap placed on the diagonally opposite rear wheel (see Fig. 30). When loading on the upper level, the lashing can also be performed over the two front wheels if this is not possible on the rear wheel within the fall protection fense.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 37 of 88

    37

    Fig. 31: Securing the load against direction of

    travel (front wheel)

    Fig. 32: Securing the load against direction of

    travel (rear wheel) Loading the last vehicle (without recess or groove). The last vehicle which is loaded behind the last axle of the trailer or in the case of rigid vehicles the vehicle which is loaded behind the rear axle must be secured at the wheels of the last axle additionally with two wheel chocks and with a three-point lashing strap in every case (see Fig. 33, Fig. 34).

    Fig. 33: Securing the load of the last vehicle in direction of travel

    Fig. 34: Securing the load of the last vehicle against direction of travel

    Loading forward- and/or rearward-loaded vehicles and the last motor vehicle in groove or recess.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 38 of 88

    38

    The vehicles must stand with both wheels of one axle or both axles in the recess or groove. This form of loading replaces the wheel chocks. All other securing measures are the same as the previous explanations from this section (Section 4.3.2.1). During breaks in journeys (e.g. rest breaks required by law, truck repairs, etc.) it must be ensured that unauthorized persons cannot gain access to the vehicles. After loading the vehicles must be locked and the keys kept safely by the driver. Outside protected handling and storage areas it is not permitted to park transporters carrying BMW Group vehicles and leave them unsupervised. 4.3.2.2 Securing the load

    The vehicles must be blocked by selecting first gear or by moving the selector lever to the “P” position and by applying or operating the hand or parking brake (see Fig. 35, Fig. 36).

    Fig. 35: Applying parking brake

    Fig. 36: Electronic parking brake

    On vehicles with electronic parking brakes, proceed as follows: Press the parking brake switch, whereupon the indicator light “P” comes on in the instrument cluster. To release the brake, press the pedal brake and then the switch. The indicator light “P” goes out. Please note that the brake is released immediately. The brakes act on the rear wheels. The ignition key must always be removed after loading and kept safe from access by third parties. The vehicles must be secured with wheel chocks and lashing straps on the truck (see “Loading in/against direction of travel”, Section 4.3.2.1)

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 39 of 88

    39

    4.3.3 Unloading vehicles

    - Carefully remove wheel chocks and lashing straps from the vehicle and from the truck transporter and surrounding areas. Wheel chocks and lashing straps must be secured to the sides of the truck with the brackets/buckles facing outwards.

    - Inclination angles of the transporter drive-on ramps must be set to max. 12°.

    - Exiting the vehicles is only permitted through the driver's door (exiting a vehicle via the driver’s window is strictly prohibited).

    - Unload vehicles from the truck at walking speed. - Vehicles which, due to their design and/or equipment, are at risk of

    making contact with the loading platform or ramp with aprons, underbodies, exhaust systems, etc. may only be unloaded together with an assistant.

    - Recesses must be covered by insertion rails. - After unloading in the dark the headlights and turn indicators must be

    switched off. - Open vehicle windows and doors must be closed.

    4.3.4 Car transporter inspection

    In all plant dispatches and vehicle distribution centers (VDCs) of the BMW Group car transporter inspection will take place on a daily basis. The truck control is divided into six main test sections:

    1. Loading surroundings 2. State of the truck 3. Drivers working uniform, Driver 4. Handling the vehicle 5. Load securing and 6. Data quality

    The responsible persons for those truck inspections are authorized to instruct and enforce the removal of deviations. They are also authorized to prohibit loading or further loading in the case of identified serious deviations. The results of the check will be provided to the particular truck company.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 40 of 88

    40

    4.4 Rail transport

    4.4.1 Means of transport

    4.4.1.1 Rail wagon equipment

    BMW Group vehicles may only be transported in special automobile wagons which have been checked for suitability and approved for use by the “Vehicle Distribution and VDCs” department. Transport should be carried out in closed wagons to preserve vehicle quality. Transport by rail of vehicles with matt paint must be carried out in closed rail wagons. If open rail transport is unavoidable, the vehicles must be subjected to an acid-based wash directly after transport (see Section 5.3.3). A list of suitable and approved wagons (only available in German) for BMW Group vehicles can be retrieved via the B2B portal (https://b2b.bmwgroup.net).

    Wagons showing the following damage may not be used: - Damage to the lifting and lowering devices. - Damage to the loading platforms or straddle plates. - Drive-over gaps in excess of 15 cm width. - Defective wheel chocks. - Defective connection bellows.

    4.4.1.2 Preparing wagons for loading

    - Open the wagons. - Adjust and secure the upper level loading platform at ramp height. - Lower and if necessary, reposition and secure the straddle plates. - Remove soilage from the loading platforms. - Remove foreign bodies (e.g. wood stones, wedges, wire, etc.). - If necessary remove snow and ice. - Place wheel chocks to one side.

    The wagons must be prepared so that the vehicles cannot incur any damage.

    https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 41 of 88

    41

    Fig. 37: Doubledeck wagon

    Fig. 38: Wagon preparation

    4.4.2 Loading vehicles

    4.4.2.1 Transport regulations

    - The mandatory maximum loading speed of 10 km/h must not be

    exceeded. - To avoid tire damage, drive on ramps and wagon loading platforms at

    walking speed (max. 10 km/h). - It is recommended to load the vehicles in a straight line and not in a

    curve (danger of wheel damage). - Vehicles which, due to their design and/or equipment, are at risk of

    making contact with the wagon with aprons, underbodies, exhaust systems, extra-wide rims, etc. may only be loaded with a assistant.

    - Clearances of at least 15 cm must be maintained between the vehicles. - Exiting the vehicles is only permitted through the driver's door. - All vehicle doors, slide/tilt sunroofs, tailgates, hoods and windows must

    be closed after loading. - After loading in the dark the vehicle headlights must be switched off. - Close the wagon door.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 42 of 88

    42

    4.4.2.2 Securing the load

    The vehicles must be blocked by selecting first gear or by moving the selector lever to the “P” position and by applying or operating the hand or parking brake (see Section 4.3.2.2). Both ignition keys must be stored in the glove box after loading. Open vehicle windows and doors must be closed. In the case of transport within Germany and with a weight of up to 2200 kg, the vehicles must be secured with two wheel chocks (securing of one wheel). The wheel must be secured on the axle on which the brake acts. In the case of cross-border transports, vehicles weighing in excess of 2200 kg and vehicles which are loaded in the angled (lower) loading level (positions 1 and 5), the vehicles must be secured with four wheel chocks (securing of 2 wheels). The wheels must be secured on the axle on which the brake acts. The UIC Loading Guideline must be observed in relation to wagon loading. This guideline including a loading example can be retrieved via the B2B portal (https://b2b.bmwgroup.net). After loading the upper loading roadway the wagons must be moved into the transport position and secured.

    4.4.3 Unloading vehicles

    To avoid damage during the unloading of a wagon, it is essential to ensure that wagon is positioned on a straight stretch of tack. The following operations must be observed:

    - Open the wagon. - Adjust and secure the upper roadway loading platform at ramp height. - Reposition and if necessary, secure the straddle plates. - Place wheel chocks to one side. - To avoid tire and rim damage, drive on ramps and loading platforms at

    walking speed (max. 10 km/h). - Vehicles which, due to their design and/or equipment, are at risk of

    making contact with the wagon or ramp with aprons, underbodies, exhaust systems, extra-wide rims, etc. may only be unloaded with an assistant.

    https://b2b.bmwgroup.net/

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 43 of 88

    43

    - Vehicle windows and doors opened in the interim period must be closed.

    - After unloading in the dark the headlights and turn indicators must be switched off.

    - Move the upper loading platform of unloaded wagons into the transport position and secure.

    - Close the wagon. 4.5 Ocean transport

    4.5.1 Means of transport (deep sea, short sea)

    The ocean transport explanation primarily refers both to deep sea transports and to short sea shipments (Ro-Ro ships, PCC car carriers). Deviating regulations concerning to ferry transport (short sea) are described in Section 4.5.4. 4.5.1.1 Ship equipment

    The equipment and condition of the ships must be such that the vehicles to be loaded cannot incur any damage. The following must be guaranteed:

    - Holds must be sufficiently illuminated, roadways sufficiently marked and provided with anti-skid tape.

    - Holds must be clean, odorless and sufficiently ventilated. - Loading platforms must be rust-free and nonskid. - Loading/unloading ramps must allow the ship to be loaded and

    unloaded without causing damage and or underfloor damage. - Transport decks must be fitted with padded fall protection facilities.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 44 of 88

    44

    4.5.1.2 Preparing ships for loading

    The following must be guaranteed:

    - Loading/unloading ramps must not exceed an approach angle of 12°. - Loading/unloading with portable ramps is prohibited. - BMW Group vehicles may only be loaded into clean, odorless holds. - The tires of the vehicles must stand during the voyage on solid ship

    flooring (i.e. not on rings, chains, etc.). - Traces of loads containing chemicals, grease or similar must be

    removed. - No fluid from hydraulic lines should drip onto the vehicles. - Loading must be conducted separately from “non-vehicle” loads. - To ensure trouble-free loading/unloading operations in the event of

    vehicle breakdowns or non-starters, the ship and/or quay operators must have in stock a sufficient quantity of jump leads, premium grade gasoline (unleaded) and diesel fuel.

    Caution: Sufficient numbers of towing devices (“dollies”) must be provided (see Fig. 39) for vehicles which cannot be moved (non-starters, blocked gearboxes, high-security vehicles, etc.).

    Fig. 39: “Dolly” towing device

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 45 of 88

    45

    4.5.2 Loading vehicles

    The vehicles must be stowed fore and aft below deck. The following safety distances must be maintained when loading vehicles in the ship (see Fig. 40):

    - 15 cm to the sides of the vehicles (but min. 5 cm Mirror to Mirror).

    - 15 cm to the supports and fixed objects in the deck.

    - 50 cm from bumper to bumper.

    - 50 cm to deck ladders, bulkheads and ramps. A walkway and a gangway at least 100 cm wide must be kept clear fore and aft over the entire deck. If athwartship stowage is unavoidable, the distance from the vehicles to all sides must be at least 50 cm. The vehicles must additionally be secured with 4 chocks (rubber). If ramp stowage is required, the distance to the sides must be at least 15 cm. To a walkway and a gangway a distance of at least 100 cm wide must be kept clear. Stowage of vehicles in side and hatch areas is only permitted with side clearances of at least 100 cm width and sufficient maneuvering clearances.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 46 of 88

    46

    Fig. 40: Example - stowage plan

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 47 of 88

    47

    4.5.3 Securing the load

    The vehicles must be blocked by selecting first gear or by moving the shift lever to the “P” position and by depressing or operating the parking brake (see Section 4.3.2.2). Both ignition keys must be stored in the glove box after loading. All BMW Group vehicles must before the ship sails be lashed with two lashing straps (front and rear) (see Fig. 41, Fig. 42, Fig. 43, Fig. 44).

    Fig. 41: Lashing eye, front

    Fig. 42: Lashing eye, rear

    Fig. 43: Lashing, front

    Fig. 44: Lashing, rear

    Patent lashings from the Höegh /Wallenius /NOSAC system must be used. If other systems are used (agreed exceptional cases), elastic intermediate straps must be incorporated. If the ship or the shipping line does not provide patent lashings, Hercules ropes are permitted. If Hercules ropes are used, the lashing must be secured with wooden levers (50x3x3 cm).

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 48 of 88

    48

    The lashings must not be shorter than 100 cm. The lashings should be attached at an angle of approx. 45° to the longitudinal and transverse axes of the vehicles. Only fixed lashing points in the deck floor and welded lashing eyes, rings and screwed eye bolts are to be used. Securing the vehicles by lash straps or belts through the wheel rims is only permitted after written consent by the BMW Group “Vehicle Distribution and VDCs” department. Exception: In the event of a broken lashing eye the vehicles may be secured by means of a plastic sling through the rim. The lashings must be inspected at regular intervals during the voyage; patent lashings or Hercules ropes must be retightened if necessary. Note: During the process of lashing in the ship BMW Group vehicles must not be pulled into the springs (chassis must not be compressed)! Or the body is deformed. 4.5.4 Ferry transport (short sea)

    The loading regulations for ocean transport apply (see Section 4.5ff.). If the vehicles are not lashed in the ship, the following safety distances apply:

    - 30 cm from bumper to bumper. - 60 cm at the sides to other vehicles.

    4.5.5 Container loading

    4.5.5.1 Container types and condition

    Exclusively closed, ventilated 20‘, 40‘and 45‘standard, insulation or cool containers are to be used. Cooling containers are too narrow for transporting 7-Series, X5/X6 and i8 models. If rack systems are not used, one vehicle is to be loaded in a 20‘ container and two vehicles are to be loaded in a 40‘ or 45‘ container. The containers must be selected and equipped (e.g. with foam material) so that damage to the vehicle can be avoided.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 49 of 88

    49

    The following must be observed with regard to container condition and container equipment:

    - Containers must be available in sufficient quantities. - Containers must be clean, dry, odorless and free of traces of load

    residues containing chemicals, grease or similar. - Containers must be provided with lashing rings in the floor (rotatable)

    and with lashing bars or lashing rods. 4.5.5.2 Preparing vehicles for loading

    Snow covered or frozen vehicles must be thawed out and dried prior to loading. Vehicles wet with rain must be dried. Vehicles delivered by truck must - particularly in the winter months - be checked for soilage by road salt. This must be removed without fail in order to prevent corrosion during the voyage. An underbody wash in particular (see Section 5.3f) must be conducted here. It is due to danger of corrosion and mildew it is prohibited to load a wet or damp vehicle into a container. 4.5.5.3 Loading containers

    In the interest of avoiding corrosion & mildew in the vehicles in the container the containers must always be loaded under cover. For loading insulation or cool containers the guideline for “Protection from moisturization during container transport” have to be observed. This document can be retrieved via the B2B portal (https://b2b.bmwgroup.net). Approach ramps or rails must not exceed an angle of 12° to the horizontal when containers are being loaded. The vehicles may only be stowed horizontally in containers. An exception to this rule is when stacking devices (rack systems) are used. Only rack systems which have been approved for use by the BMW Group may be used. Approved anti-humidity mediums (drying bags) must be placed in the container The following minimum requirements must be observed when containers are being loaded:

    - 10 cm from container wall to passenger's side. - 45 cm from bumper to bumper or to container front wall/door.

  • BMW Group

    BMW Group Operations Manual

    Distribution

    Doc. no.: DID-27052015-EN Version: 6.1 Valid from: 1 June 2017 Page: 50 of 88

    50

    - 100 cm lashing length (minimum). - 45° - 60° lashing angle to the longitudinal axis of the vehicles.

    The clearance on the driver's side must allow a risk-free exit from the vehicle. Exiting the vehicle is only permitted through the driver's door. The container walls must be padded to prevent damage to the driver's door. Exiting the vehicle through a side window, the slide/tilt sunroof, the rear door or tailgate is strictly prohibited. After loading the vehicles they must be blocked by selecting first gear or by moving the selector