BMC ProactiveNet - Symantec NetBackup Storage Monitoring · 9 Version 2.8.00 BMC ProactiveNet...
Transcript of BMC ProactiveNet - Symantec NetBackup Storage Monitoring · 9 Version 2.8.00 BMC ProactiveNet...
User Documentation August 2012
BMC ProactiveNet PerformanceManagement - SymantecNetBackup Storage MonitoringVersion 2.8.00
Table of Contents 2
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Table of Contents...........................................................................................................................9User Goals and Features
...........................................................................................................................9Business Value
...........................................................................................................................10Requirements
...........................................................................................................................10Software Requirements
...........................................................................................................................11System Requirements
...........................................................................................................................11Security Requirements
...........................................................................................................................17Adding Central Monitoring Administration Tags
...........................................................................................................................19Preparing for Installation
...........................................................................................................................20Creating a Component Installation Package
...........................................................................................................................22Editing a Component Installation Package
...........................................................................................................................23Downloading and Installing an Installation Package
...........................................................................................................................25Configuring General Settings
...........................................................................................................................26Managing Policies
...........................................................................................................................27Configuring Monitor Settings
...........................................................................................................................29Configuring Symantec NetBackup KM
..................................................................................................................29Configuring the User Account
..................................................................................................................31Enabling the Debug Mode
..................................................................................................................35Configuring the Maximum Number of Instances
..................................................................................................................38Configuring the Multi-Node Monitoring Mode
..................................................................................................................42Configuring the NetBackup Server Discovery Overrides (Optional)
...........................................................................................................................45Filtering Elements to Monitor
...........................................................................................................................47Configuring Jobs
...........................................................................................................................49Configuring Mount Requests
...........................................................................................................................52Configuring NetBackup Policies
...........................................................................................................................53Configuring Thresholds
...........................................................................................................................56Using BMC ProactiveNet Performance Management -Symantec NetBackup Storage Monitoring
...........................................................................................................................56Navigating the BMC ProactiveNet Operations Console
...........................................................................................................................60Adding attributes to the graph
...........................................................................................................................60Viewing and manipulating attribute graphs
...........................................................................................................................61Viewing monitors for a device
...........................................................................................................................62Changing thresholds
...........................................................................................................................62Managing Baselines and Key Performance Indicators
Table of Contents 3
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
...........................................................................................................................66NetBackup Client
...........................................................................................................................66NetBackup Daemon
...........................................................................................................................67NetBackup Database
...........................................................................................................................68NetBackup Disk Pool
...........................................................................................................................68NetBackup Disk Storage
...........................................................................................................................69NetBackup Disk Volume
...........................................................................................................................7 0NetBackup Job
...........................................................................................................................7 1NetBackup Jobs
...........................................................................................................................7 1NetBackup Log
...........................................................................................................................7 2NetBackup Mount Request
...........................................................................................................................7 2NetBackup Policy
...........................................................................................................................7 3NetBackup Policy Client
...........................................................................................................................7 4NetBackup Robotic Drive
...........................................................................................................................7 5NetBackup Robotic Library
...........................................................................................................................7 6NetBackup Standalone Drive
...........................................................................................................................7 7NetBackup Volume Pool
...........................................................................................................................7 9Symantec NetBackup KM
5
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
This section contains information about how to contact Customer Support and the levels of supportoffered for this and other releases.
If you have problems with or questions about a BMC product, or for the latest support policies, see theCustomer Support website at http://www.bmc.com/support. You can also access product documentsand search the Knowledge Base for help with an issue at http://www.SentrySoftware.com. If you do nothave access to the web and you are in the United States or Canada, contact Customer Support at 800537 1813. Outside the United States or Canada, contact your local BMC office or agent.
7
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
© Copyright 2011 BMC Software, Inc.
BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., areregistered with the U.S. Patent and Trademark Office, and may be registered or pending registration inother countries. All other BMC trademarks, service marks, and logos may be registered or pendingregistration in the U.S. or in other countries. All other trademarks or registered trademarks are theproperty of their respective owners.
Linux is the registered trademark of Linus Torvalds.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may betrademarks of their respective owners.
UNIX is the registered trademark of The Open Group in the US and other countries.
The information included in this documentation is the proprietary and confidential information of BMCSoftware, Inc., its affiliates, or licensors. Your use of this information is subject to the terms andconditions of the applicable End User License agreement for the product and to the proprietary andrestricted rights notices included in the product documentation.
BM C Softwa re Inc.2101 City W e st Blv d, Houston TX 77042-2827, USA713 918 8800Custom e r Support: 800 537 1813 (Unite d Sta te s a nd Ca na da ) or conta ct y our loca l support ce nte r
9
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
The pages in this section provide a high-level overview of the product.
User Goals and Features
Business Value
Supported Platforms
Note that for convenience and brev ity , re ference to BMC Proactiv eNet Performance Management - SymantecNetBackup Storage Monitoring, may a lso be made as NetBackup KM.
User Goals and Features
NetBackup KM enables you to monitor the following in your environment:
Server availability: status, memory and CPU time consumption, etc.
Jobs: status, duration, data throughput and time elapsed since last backup, comparative statistics,etc.
Log Files: size, content, growth rate, file system space utilization, etc.
Robotic libraries and drives: library and drive status, throughput, loaded media identification,etc.
Disk storage and volume pools: space utilization, status, count, etc.
Catalog database: space utilization, file system monitoring, time since the last database backup,etc.
Client: connectivity, metrics from the last successful backup, etc.
Business Value
The NetBackup KM provides current and historical information through a centralized console so you caneasily view and manage your entire environment. The product collects and brings critical performancedata and useful metrics into the BMC ProactiveNet Performance Management environment and enablesAdministrators to be warned whenever a problem occurs in their environment.
The NetBackup KM:
ensures maximum backup application availability and maximum data protection
detects backup and restore errors
helps prevent backup system failures
detects disk or tapes space shortages
helps identify bottlenecks and optimize the backup policies.
10Requirements
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Requirements
Before installing the NetBackup KM, verify the:
software requirements
system requirements
security requirements.
Software RequirementsThe NetBackup KM supports the following platforms:
Veritas NetBackup 4.5
Veritas NetBackup 5.0
Veritas NetBackup 5.1
Symantec NetBackup 6.0
Symantec NetBackup 6.5
Symantec NetBackup 7
Symantec NetBackup 7.5
NetBackup KM v2.8.00 may support other versions of Symantec NetBackup but only the above versions have been
tested by Sentry Software.
If you're running the NetBackup KM with sudo user account, or on AIX, LINUX, or Microsoft Windows x64managed nodes, please verify these additional software requirements:
Purpose Software Version
When running NBU KM with sudo user account onSolaris, HP-UX, AIX or Linux managed nodes
Sudo (superuser do) 1.6.7 or later
When running NBU KM on AIX managed nodes Default ncargs value for processing bpdbjobsoutput may not be sufficient.
Check this attribute using:lsattr -EH -l sys0 | grep ncargs
If the value is below 16, increase it using:chdev -l sys0 -a ncargs=16
Any
When running NBU KM on Linux managed nodes
Korn shell binary (/bin/ksh) Any
When running NBU KM on Microsoft Windows x64 managed nodes
Reg.exe patch KB948698(http://support.microsoft.com/kb/948698)
Any
11Requirements
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
The Microsoft Windows x64 Reg.exe patch, KB948698 is required to allow access to 64-bit registrykeys from PATROL Agent. Access the above patch site from the managed node to obtain the correctpatch for that platform.
System RequirementsBMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring supports thefollowing operating systems:
Operating System Version
Oracle SolarisTM 8, 9, 10
HP-UX 11.00, 11.11, 11iv2, 11iv
IBM® AIXTM 5.1, 5.2, 5.3, 6.1
Red Hat® Linux® 7.2
Microsoft® Windows® 2003, 2008, 2008 R2
Security RequirementsA user account with administrative privileges must be configured in BMC PATROL to read and executeSymantec NetBackup application programs and access file systems. Depending on the operating systemsused, several options will be available.
The following user accounts can be used:
On Unix platforms:
a root user
a non-root user, such as patrol, that has sudo privileges on Symantec NetBackup to executeapplication programs and access file systems
a non-root account, such as patrol, configured in Symantec NetBackup application to administerthe Symantec NetBackup application.
On Windows platforms:
an administrator user
a non-administrator account, such as patrol, configured in Symantec NetBackup application toadminister the Symantec NetBackup application. Refer to the Symantec NetBackup SystemAdministrator’s Guide for details on how to set up this type of account.
Users added to NBU_Admin user group in VxSS. Please make sure the credentials of this user donot expire using the utility nbac_cron.
The user login details are configured in the KM. The password is stored in the PATROL Agent in a DESencrypted format.
12Requirements
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
The encrypted password can be viewed by any user who has access to the PATROL Agentconfiguration variables (pconfig). This user could then execute PSL statements using the encryptedpassword through the PATROL Console. This can be prevented by setting up an appropriate AccessControl List (ACL) for users. Please refer to the PATROL Agent Reference Manual for details on howto set up an ACL.
Access Permissions
The NetBackup KM user needs “read & execute” permission to executable and library files under thepaths listed below. The Symantec NetBackup installation path INSTALL_PATH, referenced in the tablesbelow is normally /usr/openv or /opt/VRTSnetbp (on Unix) or C:\Program Files\Veritas (onMicrosoft Windows).
Executable and Library Files accessed by the NetBackup KM User
Unix Microsoft Windows
INSTALL_PATH/netbackup INSTALL_PATH\NetBackup
INSTALL_PATH/netbackup/bin INSTALL_PATH\NetBackup\bin
INSTALL_PATH/netbackup/bin/admincmd INSTALL_PATH\NetBackup\bin\admincmd
INSTALL_PATH/netbackup/bin/goodies INSTALL_PATH\NetBackup\bin\goodies
INSTALL_PATH/volmgr/bin INSTALL_PATH\Volmgr\bin
INSTALL_PATH/volmgr/bin/goodies INSTALL_PATH\Volmgr\bin\goodie
INSTALL_PATH/lib C:\Program Files\Common Files\VERITAS Shared
/usr/openwin/lib INSTALL_PATH\NetBackup\lib
If the KM is enabled to failover in a clustered environment, the login user needs execute permissions tothe following cluster commands:
/opt/VRTSvcs/bin/hagrp (in Veritas Cluster Server)
vxdctl (in Veritas Cluster File System)
/usr/cluster/bin/clrg (in Oracle Solaris Cluster)
The NetBackup KM includes some scripts which should be executable by the PATROL Agent user and theNetBackup KM user. These scripts are stored under KM_HOME path, normally PATROL_HOME/lib/NBU.
To list all OS commands used by the NetBackup KM, execute the following PSL code from the PATROLConsole, using PSL Task menu, after installing and loading the KM.
i=0; sudoers="";
foreach var (grep("^/Runtime/NBU/CommandControls/",pconfig("LIST")))
{
ctl=get(var);
opt=ntharg(grep("Option",ctl),"2-"," =");
nsa=ntharg(grep("NoSudoAttempt",ctl),"2-"," =");
sua=ntharg(grep("SingleUserAttempt",ctl),"2-"," =");
13Requirements
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
typ=ntharg(grep("CommandType",ctl),"2-"," =");
cmd=nthargf(grep("CommandText",ctl),"2-","=","=");
if((typ == "")||(typ == "OS"))
{
met="";
if(opt == "NoLogin") { met = "(run as patrol user)"; }
elsif(nsa == "YES") { met = "(run as configured user without sudo)"; }
elsif(sua == "YES") { met = "(run as supplied user - used in menu)"; }
else
{
scmd=cmd;
s=index(scmd,"%sudo");
if(s) { scmd=replace(substr(scmd,s,length(scmd)),"%sudo",""); }
sudoers=union(sudoers,ntharg(ntharg(scmd,1,"|"),"1-"," "," "));
}
printf("(%2d) %-30s %-40s: %s\n",i++,ntharg(var,"5","/"),met,cmd);
}
}
printf("\n\nCommands used with sudo:\n%s",sort(sudoers));
Paths and Files Accessed by PATROL Agent User
Unix Microsoft Windows
INSTALL_PATH/netbackup/db INSTALL_PATH\NetBackup\db
INSTALL_PATH/volmgr/database INSTALL_PATH\Volmgr\database
INSTALL_PATH/var INSTALL_PATH\NetBackup\var
INSTALL_PATH/netbackup/db/error/ daily_messages.log
INSTALL_PATH\NetBackup\db\error\log_date
/var/adm/messages (on Solaris)
/var/adm/syslog/syslog.log (on HP-UX)
/var/log/messages (on Linux)
If a monitored log file cannot be read by the PATROL Agent user, it will be copied to KM_TEMP pathusing the configured login account, and processed by the PATROL Agent user. On completion thecopied log file will be removed. This may increase the file system usage under KM_TEMP temporarilyduring this activity.
On Windows platforms the Symantec NetBackup installation is identified by checking the MicrosoftWindows Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\
The configured login user should have sufficient privileges to run regedit command on the managednode.
14Requirements
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Sudo User for Operating System Access
If a non-root user with sudo privileges is preferred as the KM user, configure the account as a sudoerthrough the visudo utility using code appropriate for your platform as detailed below. This user shouldbe able to execute NetBackup commands and OS commands listed in above.
The code below also applies to all non-root users who may execute NetBackup KM administration andreport menu commands using their sudo privileges. The KM accepts any non-root user with thefollowing sudo configuration in the sudoers file. Please replace user1, user2, user3 with appropriate KMuser names. The Symantec NetBackup installation path INSTALL_PATH, referenced below is normally /usr/openv or /opt/VRTSnetbp and PATROL_HOME is the path where the PATROL Agent is installed(including the target, like /opt/bmc/Patrol3/Solaris29-sun4/).
This non-root sudo user configured in the KM will be able to execute Symantec NetBackupcommands. To prevent unauthorized access, ensure this user is only used within the KM and notmade public for general use.
Entering the non-root sudo user with ‘Use Sudo’ option selected in to the login configuration dialog,before updating the sudoers file, will generate sudo errors. Also if the sudo user is configureddifferently, the KM may run sudo commands using incorrect sudo settings, which may expose thesudo user password.
On SolarisUser_Alias NBUKMUSERS = user1, user2, user3
Defaults:NBUKMUSERS !lecture,!authenticate,\
env_keep+="LD_LIBRARY_PATH INSTALL_PATH KM_HOME \
KM_TEMP",env_reset
NBUKMUSERS ALL=/bin/*,/sbin/*,/usr/bin/*,/usr/sbin/*,\
INSTALL_PATH/netbackup/bin/*,\
INSTALL_PATH/netbackup/bin/admincmd/*,\
INSTALL_PATH/netbackup/bin/goodies/*,\
INSTALL_PATH/volmgr/bin/*,\
INSTALL_PATH/volmgr/bin/goodies/*,\
PATROL_HOME/lib/NBU/*,PATROL_HOME/bin/*
user1, user2, user3 must be replaced with username(s) used by the KM; INSTALL_PATH and PATROL_HOME with there levant paths.
On HP-UXUser_Alias NBUKMUSERS = user1, user2, user3
Defaults:NBUKMUSERS !lecture,!authenticate,\
env_keep+="SHLIB_PATH INSTALL_PATH KM_HOME \
KM_TEMP",env_reset
NBUKMUSERS ALL=/bin/*,/sbin/*,/usr/bin/*,/usr/sbin/*,\
INSTALL_PATH/netbackup/bin/*,\
INSTALL_PATH/netbackup/bin/admincmd/*,\
INSTALL_PATH/netbackup/bin/goodies/*,\
INSTALL_PATH/volmgr/bin/*,\
15Requirements
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
INSTALL_PATH/volmgr/bin/goodies/*,\
PATROL_HOME/lib/NBU/*,PATROL_HOME/bin/*
user1, user2, user3 must be replaced with username(s) used by the KM; INSTALL_PATH and PATROL_HOME with there levant paths.
On AIX & LinuxUser_Alias NBUKMUSERS = user1, user2, user3
Defaults:NBUKMUSERS !lecture,!authenticate,\
env_keep+="LIBPATH INSTALL_PATH KM_HOME \
KM_TEMP",env_reset
NBUKMUSERS ALL=/bin/*,/sbin/*,/usr/bin/*,/usr/sbin/*,\
INSTALL_PATH/netbackup/bin/*,\
INSTALL_PATH/netbackup/bin/admincmd/*,\
INSTALL_PATH/netbackup/bin/goodies/*,\
INSTALL_PATH/volmgr/bin/*,\
INSTALL_PATH/volmgr/bin/goodies/*,\
PATROL_HOME/lib/NBU/*,PATROL_HOME/bin/*
user1, user2, user3 must be replaced with username(s) used by the KM; INSTALL_PATH and PATROL_HOME with there levant paths.
17Adding Central Monitoring Administration Tags
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Adding Central MonitoringAdministration Tags
Adding Central Monitoring Administration tags should be taken into consideration before installation.
A policy specifies a set of actions to be taken when a specific condition on the BMC PATROL Agent isfulfilled. A policy enables you to perform the following actions:
Apply specific configuration to one or more BMC PATROL Agents
Configure thresholds and set baselines on BMC ProactiveNet Child Servers
Each policy is assigned a BMC ProactiveNet Central Monitoring Administration tag and each BMC PATROLAgent can have one or more tags assigned to it. When you assign a tag to a BMC PATROL Agent theassociated policy is applied to the PATROL Agent. You can assign the tag value of a policy to a PATROLAgent in the following ways:
You can add a PATROL Agent and set the tag as part of the configuration process that you performfrom Central Monitoring Administration. For details, see Managing downloads in Central MonitoringAdministration.
If the PATROL Agent has already been installed, use PATROL Configuration Manager to set thefollowing ruleset that provides the tags:/AgentSetup/Identification/Tags/TAG/tagName =tagDescription
For example if the tag which has to be applied is oracleTag, the ruleset is as follows/AgentSetup/Identification/Tags/TAG/oracleTag= “ORACLE MONITORING”
In BMC Proactiv eNet version 9.0, the tag descript ion is ignored, and only the tag name is used to eva luate the policy .
19
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
The creation of the NetBackup KM installation package is performed directly from BMC ProactiveNetCentral Monitoring Administration. An installation package for a component such as SymantecNetBackup can be downloaded and installed on several servers. The component installation package canbe edited and saved under a new name.
With Central Monitoring Administration, administrators select monitor installation components, such asthe BMC PATROL Agent and monitoring solutions, from a repository to create an installation package.The components can then be installed together using the installation package. Administrators can reusethe installation packages, or deploy the packages to multiple computers.
Preparing for Installation
The BMC ProactiveNet Central Monitoring Repository is a requirement on the BMC ProactiveNet CentralServer where Central Monitoring Administration is enabled. The Central Monitoring Repository includesthe current versions of BMC components that you can use with BMC ProactiveNet.
After creating a component installation package, administrators can save the package to the MonitoringInstallation Packages list for future use, or download the package on the current host without saving thepackage. For saved packages, administrators can download and install the package on any host, or edita package.
For supported 64-bit Linux versions, you must insta ll the Linux runtime package, glibc. i686, v ersion 2.3.4 or la ter.W ithout the Linux runtime package, BMC Proactiv eNet component insta lla t ions might fa il.
For further deta ils regarding the BMC Proactiv eNet Centra l Monitoring Administrat ion, please refer to the BMCdocumentation.
20Creating a Component Installation Package
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Creating a Component InstallationPackage
If you want to import the entire repository, first download Central Monitoring Repository files from theBMC Electronic Product Distribution (EPD) facility, or copy the files from your installation kit, to the BMCProactiveNet Central Server file system.
To import a single or custom solution1. In the navigation pane of Central Monitoring Administration, click the Repository drawer and
select Manage Repository.
2. Click Import.
3. In the Import a New Solution dialog box, select Single solution or Custom solution.
4. Browse to a source file in one of the following formats: zip, tar, or tar.gz.The solution must be located on the local computer from which you are running the CentralMonitoring Administration web-based console.
5. (Custom solution, only) provide the following details:
Custom solutions name: The name of the custom solution, as it will be displayed in CentralMonitoring Administration.
Custom solution version: The version number for the custom solution. Values in the first twoversion boxes are required.
6. Click Import.
The selected archive file is imported to the repository and extracted. You can close the window duringthe import process.
21Creating a Component Installation Package
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
To create a component installation package1. In the navigation pane of Central Monitoring Administration, click the Repository drawer and
select Monitoring Repository.
2. Click Add .
3. Select the operating system for which you want to create a package, and then select a platform onwhich you want to install the package.The list of components in the repository that are supported on the specified operating system andplatform is displayed.
4. From the Available components list, select components that you want to include in the package.
5. From the Version list, select the version of the component that you want to include in the package.You can select a specific version or you can select latest, which automatically updates the packagewith the latest versions of the components when new versions of those components are added tothe Central Monitoring Repository. By default, the appropriate BMC PATROL Agent for the operating system and platform that youchose is included in the Selected components list.
6. Click the right arrow button to move the selected components into the Selected Components list,and then click Next.The installation wizards for the products that you selected are displayed. They'll vary depending onthe products or components that you selected to include in the package. Go through the wizards tocomplete the installation.
7. The Installation Package Details is displayed. Verify that the operating system and platform arecorrect for the type of package that you want to create. Also verify that the components that youwant to include are listed in the Included Components list. Provide the following information:
Name: Enter a unique name for the package.
(Optional) Description: Enter a description of the package.The description is displayed in the Monitoring Installation Packages list on the MonitoringRepository window.
Format: Select a file compression format for the package.
8. Perform one or both of the following actions:
To save the package for future installation on the current host or other hosts, click SaveInstallation Package. The package is available in the Monitoring Installation Packages list.
To download the package immediately, click Download.
If y ou click Download and do not click Save Insta lla t ion Package, the package is not saved in the MonitoringInsta lla t ion Packages list for la ter use or edit ing.
9. When you are finished, click Close.
22Editing a Component Installation Package
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Editing a Component InstallationPackage
You can edit any part of an existing component installation package except the operating system andplatform.
1. In the navigation pane of Central Monitoring Administration, click the Repository drawer andselect Monitoring Repository.
2. (Optional) To filter the list of packages, select an operating system from the Filter by OperatingSystem list.
3. Select the row for a package and click Edit .
4. From the Available components list, add or remove components, and click Next.
5. Perform one or more of the following actions, depending on your requirements:
Edit the installation details of existing components.
Add installation details for new components.
Click Finish Update to skip to the Installation Package Details window.
If y ou add a component to the package, you must complete the conf iguration process. The F inish Update buttonshows an explanatory toolt ip and does not skip to the Insta lla t ion Package Deta ils window.
6. In the Installation Package Details window, modify the following information as needed:
Name: To save your changes to the same package, do not change the name. To save thepackage under a unique name, change the name.
(Optional) Description: Enter a description of the package.The description is displayed in the Monitoring Installation Packages list on the MonitoringRepository window.
Format: Select a file compression format for the installation package.
7. Perform one or both of the following actions:
To save the package for future installation on the current host or other hosts, click SaveInstallation Package.The package is available through the Monitoring Installation Packages list.
To download the installation package immediately, click Download.
If y ou click Download and do not click Save Insta lla t ion Package, the changes are not saved in the MonitoringInsta lla t ion Packages list for la ter use or edit ing.
8. When you are finished, click Close.
23Downloading and Installing an InstallationPackage
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Downloading and Installing anInstallation Package
You can download an installation package and install the components on one or more hosts. Theinstallation runs silently with the information entered during package creation.
RecommendationIf you defined the BMC ProactiveNet Integration Service variable for PATROL Agents in theinstallation package, ensure the agents are started in phases. Do not start newly deployed agents allat once. Start and configure monitoring for the agents in planned phases to reduce the performanceimpact on the Integration Service nodes and on the BMC ProactiveNet Server associated with theautomatic workflow process.
To download and install an installation package1. From the computer on which you want to install the package, log on to BMC ProactiveNet
Central Monitoring Administration.
2. (Optional) To filter the list of installation packages, select an operating system from the Filter byOperating System list.
3. Click the link for the installation package that you want to download.
4. Through the browser's download dialog box, save the installation package.
5. Extract the installation package as appropriate for your operating system. The package is extractedto the bmc_products directory on the current host.
6. From the bmc_products directory, run the installation utility for your operating system:
(UNIX or Linux) RunSilentInstall.sh
(Microsoft Windows) RunSilentInstall.exe
The package is installed on the current host. If the package includes a BMC PATROL Agent, the agentsends a configuration request by passing its tags to BMC ProactiveNet Central Monitoring Administration,via the Integration Service. Central Monitoring Administration evaluates policies that match the tags,determines the final configuration to be applied, and sends the configuration information back to theagent. Monitoring is based on the configuration information received by the agent.
If no policy matches the tags associated with the agent, the agent does not receive configurationinformation. The agent does not begin monitoring until a matching policy is created.
For further information regarding the Repository management, please refer to the BMC Proactiv eNet Centra lMonitoring Administrat ion documentation.
25
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
You configure monitoring of NetBackup KM when you create a policy. A policy is a template containingthe configuration of a PATROL Agent. A policy can be assigned to one or more PATROL Agents using aunique tag (Central Monitoring Administration tag), and a PATROL Agent can be assigned one or morepolicies with different priorities.
If you have not already added the Central Monitoring Administration tag to your PATROL Agents duringthe solution installation, then you must manually assign the tag after you have configured the policy. Fordetails, see Adding Central Monitoring Administration Tags.
Configuring General Settings
Through the General tab of the Add Policy dialog, you can create a new policy. A policy specifies a setof actions to be taken when a specific condition on the PATROL Agent is fulfilled. First and foremost,actions include monitor configuration. Once a monitor is configured, policies can also specify thresholdcreation and the setting of baselines. A policy can also include intelligent server-side thresholds so thatIT administrators can immediately be alerted on potential problems.
Field Instructions
Name Enter a policy name. Policy names must be unique. In an environment with tenants, policy names must be unique for a single tenant
Tenant(For environments withtenants)
Select a tenant name. See Policies and tenants for details.
Global indicates a policy applicable to all tenants.
Provider indicates a policy applicable to the cloud service provider
Enable policy Select this option to enable the policy, or clear the option to disable the policy. The option isselected by default. If you clear the option, the policy and its associations remain intact, butthe policy configuration is not applied until the policy is enabled again.
Precedence Enter a number from 0 to 999.
Description (Optional) Enter a policy description.
Tag Enter a Central Monitoring Administration tag.Policies are applied to BMC PATROL Agents with matching tags.Tags are case sensitive and cannot contain spaces or any of the following characters: /, \,{, }, <, >, ‘, “, &.
Policy precedence
When more than one policy is applied to a BMC PATROL Agent and BMC ProactiveNet Child Server,configuration is a union of every attribute defined the policies. If a conflict arises (that is, two policiesconfigure the same attributes), it is resolved in one of the following ways:
Policies with the same tag: If conflicting policies have the same tag, the precedence valuedetermines the order the policies are applied. The policy with the lower number value forprecedence is the policy from which the final configuration is applied.
Policies with different tags: If conflicting policies have different tags, then the policies areapplied according to the order they are listed on the BMC PATROL Agent. The policy listed last onthe agent is the policy from which the final configuration is applied.
26Configuring General Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Managing PoliciesThis topic provides general instructions for the following policy management tasks: editing, deleting,enabling and disabling.
Before you begin
Enable Central Monitoring Administration and log on to Central Monitoring Administration. Refer to theBMC documentation and more especially to the section Enabling and configuring Central MonitoringAdministration for details.
Policies with only threshold conf iguration or server side conf iguration are applicable only a f ter a policy with monitorconf iguration is applied.
To edit a monitoring policy1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and select a
policy view.
2. Select a policy and click Edit .
3. Edit the Configuring general settings of the policy.
4. Edit information on one or more of the following tabs:
Configuring monitor settings.
Configuring threshold settings.
5. Click Update.
To delete a monitoring policy
Deleting a policy deletes all monitor instances and most settings configured through the policy.Devices remain in the User Groups to which they have been added.
1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and select apolicy view.
2. Select one or more policies and click Delete .
3. Click Yes to confirm deletion.
To enable or disable a monitoring policy
Enable or disable policies for maintenance and troubleshooting. When a policy is disabled, the policy andits associations remain intact, but the policy configuration is not applied until the policy is enabled again.
1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and select apolicy view.
2. Select one or more policies and click Enable or Disable.
27Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring Monitor Settings
When you create or edit a policy, you can add and configure monitor types. The Add Monitor Typesdialog box presents configuration fields for compatible BMC PATROL monitoring solutions that arelocated in the Central Monitoring Repository. For a list of monitoring solutions that you can configurethrough Central Monitoring Administration, see Monitoring solutions configurable through CentralMonitoring Administration.
For configuration details for a specific monitor type, see the monitor documentation. To configurecustom monitoring solutions through Central Monitoring Administration, ensure the solution is structuredcorrectly; for details, see Building a PATROL Knowledge Module Developers Guide from BMC Supportwebsite.
To configure the Monitor Type settings using the AddMonitor Types dialog box
To add a monitor type:
1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and select apolicy view.
2. Click Add to display the Add Policy dialog box.
3. Configure the policy general settings.
4. Click the Monitor Configuration tab.
28Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
5. Click Add
A dding M onitor Ty pe s
6. From the Solution menu, select Symantec NetBackup.
7. From the Version menu, select the required version.
8. From the Monitor Type menu, select the required monitor:
Monitor Type Description
NetBackup Client To set filtering options that indicate the clients to monitor.
NetBackup Daemon To set filtering options that indicate the daemons to monitor.
NetBackup Disk Pool To set filtering options that indicate the disk pools to monitor.
NetBackup Disk Storage To set filtering options that indicate the disk storage to monitor.
NetBackup Disk Volume To set filtering options that indicate the disks volume to monitor.
NetBackup Job To indicate:
how long the jobs in OK, Suspicious, and Failure status will be monitored.
the status the jobs will have when the monitoring period is over.
NetBackup Mount Request To indicate:
29Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
how long the mount requests will be monitored.
the date/time format used in NetBackup mount request messages.
NetBackup Policy To set:
filtering options that indicate the policies to monitor
backup restrictions.
NetBackup Policy Client To set filtering options that indicate the policy clients to monitor.
NetBackup Robotic Drive To set filtering options that indicate the robotic drives to monitor.
NetBackup Robotic Library To set filtering options that indicate the robotic libraries to monitor.
NetBackup Standalone Drive To set filtering options that indicate the standalone drives to monitor.
NetBackup Volume Pool To set filtering options that indicate the volume pools to monitor.
Symantec NetBackup KM To set the general settings of Symantec NetBackup KM (credentials, debug mode,instances, multi-node mode, etc.)
Configuring Symantec NetBackup KMBefore using NetBackup KM, you'll have to configure its general settings. This section will learn you howto:
Configure the user account
Enable the debug mode
Configure the maximum number of instances
Configure the multi-node monitoring mode
Configure the NetBackup Server Discovery Overrides (Optional)
Configuring the User Account
A user account with administrative privileges must be configured in BMC ProactiveNet to read andexecute Symantec NetBackup application programs and file systems. Depending on the operatingsystems used, several options will be available.
On Unix platforms, you can use the following user accounts:
a root user
a non-root user, such as patrol, that has sudo privileges on Symantec NetBackup to executeapplication programs and access file systems
a non-root account, such as patrol, configured in Symantec NetBackup application to administer theSymantec NetBackup application.
30Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
On Windows platforms, you can use the following user accounts:
an administrator user
a non-administrator account, such as patrol, configured in Symantec NetBackup application toadminister the Symantec NetBackup application.
To configure the user account1. Add or edit a monitor type
2. From the Monitor Type menu, select Symantec NetBackup KM
31Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
3. In the Hostname field, enter:
localhost to apply these settings to all PATROL Agents installed on NetBackup Master and Mediaservers
a hostname or IP address to apply these settings to a specific server
3. Set the NetBackup Credentials:
To use the default PATROL Agent Account, check the Use Agent Default Account box
To use a different user account, enter the login details in the Username and Password fields
(Unix Only) If the user account has sudo privileges, check the Use Sudo box and indicate thesudo binary file path (by default: usr/local/bin/sudo)
5. Click the Advanced button if you need to configure:
the debug mode
the maximum number of instances
the multi-node monitoring mode
the NetBackup Server discovery overrides (Optional).
6. Click Add to List.
Enabling the Debug ModeWhen you encounter an issue and wish to report it to Sentry Software, you will be asked to enable theDebug Mode and provide the debug output to the Sentry Software support team.
To enable the debug mode1. Edit a Symantec NetBackup KM monitor type:
In the navigation pane of Central Monitoring Administration, click the Policies drawer and selecta policy view
Select a policy and click Edit
In the Monitor Configuration tab, select a policy and click Edit
32Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Edit ing the Ne tBa ckup M onitoring Se tt ings
33Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
2. From the List - NetBackup Monitoring Settings, select the host or localhost
3. Click the Advanced button
A dv a nce d Se tt ings
34Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
4. Click the Debug button
Configuring the De bug M ode
5. Select all the elements for which you want to obtain debug information
6. In the Options section, indicate:
when the system must stop logging debug information. The required format is: YYYY/MM/DD HH:MM:SS
where the debug file will be stored. The default path is: <PATROL_HOME>/lib/NBU/debug
7. Click Close on all pop-ups
8. Click Modify Selection in the main window and click Update.
When the debug end time is reached, a tar/zip file is automatically created under <PATROL_HOME>/lib/NBU/ and can be sent to the BMC Support for help. It is also recommended to check the NBU.log file,stored in <PATROL_HOME>/log, for any error.
35Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring the Maximum Number of InstancesThe NetBackup KM automatically sets the number of instances that will be displayed in the Console foreach monitored elements. This configuration, set to offer maximum performance, can however bemodified to better suit your environment.
Because increasing the number of instances may impact the performance of the solution, it isrecommended to only monitor critical elements in large environments.
To configure the maximum number of instances1. Edit a Symantec NetBackup KM monitor type:
In the navigation pane of Central Monitoring Administration, click the Policies drawer and selecta policy view
Select a policy and click Edit
In the Monitor Configuration tab, select a policy and click Edit
Edit ing the Ne tBa ckup M onitoring Se tt ings
36Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
2. From the List - NetBackup Monitoring Settings, select the host or localhost
3. Click the Advanced button
A dv a nce d Se tt ings
37Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
4. Click the Instance Max button
5. For each monitored element, indicate the number of instances to be displayed
6. Enter 0 in the relevant field to disable the monitoring of a specific element
7. Click Close on all pop-ups
8. Click Modify Selection in the main window and click Update.
38Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring the Multi-Node Monitoring Mode
If the Symantec NetBackup environment is installed in a cluster using Veritas Cluster Server, VeritasCluster File System or Oracle Solaris Cluster, NetBackup KM must be installed on all the cluster nodes toenable continuous monitoring and avoid single point of failure. To avoid duplicate alerts from multiplenodes, it is recommended to configure the solution to operate in multi-node monitoring mode.
To configure the multi-node monitoring mode1. Edit a Symantec NetBackup KM monitor type:
In the navigation pane of Central Monitoring Administration, click the Policies drawer and selecta policy view
Select a policy and click Edit
In the Monitor Configuration tab, select a policy and click Edit
Edit ing the Sy m a nte c Ne tBa ckup KM M onitor Ty pe
39Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
2. From the List - NetBackup Monitoring Settings, select the host or localhost
3. Click the Advanced button
A dv a nce d Se tt ings
40Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
4. Select Enable Multi-node Monitoring Mode and click the Multi-node M... button
Configuring M ult i-node M ode
5. Configure the Multi-node Mode:
Select the appropriate Cluster Application.
Indicate the Failover Group Name. Leave this field blank if you previously selected VeritasCluster File System. Then the NetBackup KM will monitor the entire cluster from the active mastersystem, which is identified by “vxdctl -c mode” command. This method requires vxconfigd inenable mode with its clustered state active.
In the Monitoring Node Names field, name all the nodes where the solution is installed. The listmust be delimited by commas.
6. (Optional) Allow the solution to check the monitoring mode of the remote PATROL Agents. If the Remote PATROL Agent Checking is disabled, the solution will monitor actively through activemaster system or on the node where failover group is online and will not check the monitoringstatus of the other nodes through PATROL Agent:
Check the Enable Remote PATROL Agent Checking box.
Click the Remote Agent button
41Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring the Re m ote A ge nt
In the Monitoring Node Name field, indicate the cluster node used for multi-node mode failover
Indicate all the information required to communicate with the remote PATROL Agent (protocol,port number, and credentials)
In the Number of Attempts field, indicate how many times the solution will try to communicatewith the remote PATROL Agent before failing over
Enter the timeout between attempts
Click Add to List
Resume the procedure for all the nodes previously listed in step 5
7. Click Close on all pop-ups
8. Click Modify Selection in the main window and click Update.
Symantec NetBackup will then be monitored through the master or online node. The other nodes, whichare standing by for a failover, will be in passive multi-node mode and only the Symantec NetBackupcomponents which cannot be monitored from the active node will be monitored.
42Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
If a managed node is unable to determine the sy stem which should be in A ctiv e Mult i-node Mode, it w ill change toTemporary Single-node Mode. It will reset as soon as it detects a sy stem in A ctiv e Mult i-node Mode. If mult iplemanaged nodes in a cluster runs in Single-node Mode or Temporary Single-node Mode, duplicate events may betriggered f rom shared components (clients, policies, jobs, requests, robotic libraries, driv es, volume pools andstorages).
Configuring the NetBackup Server Discovery Overrides(Optional)The solution automatically discovers the NetBackup installation path, the NetBackup temporary directorypath, the node type, and the node status daemons. This information can however be overridden.
To configure NetBackup server discovery overrides1. Edit a Symantec NetBackup KM monitor type:
In the navigation pane of Central Monitoring Administration, click the Policies drawer and selecta policy view
Select a policy and click Edit
In the Monitor Configuration tab, select a policy and click Edit
43Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Edit ing the Sy m a nte c Ne tBa ckup KM M onitor Ty pe
44Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
2. From the List - NetBackup Monitoring Settings, select the host or localhost
3. Click the Advanced button
A dv a nce d Se tt ings
4. In the NetBackup Server Discovery Overrides section, indicate:
the NetBackup installation path
the NetBackup log path
the temporary directory path
the node type
the node status daemons
5. Click Close on all pop-ups
6. Click Modify Selection in the main window and click Update.
45Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Filtering Elements to MonitorBy default, the solution monitors all the elements discovered, which may represent an importantworkload to the agents and the BPPM servers. Because the monitoring of some elements may beirrelevant for various reasons, you can apply filters to indicate which elements will be monitored or not.
Filtering options are available for the following monitor types: NetBackup Client, NetBackup Daemon,NetBackup Disk Pool, NetBackup Disk Storage, NetBackup Disk Volume, NetBackup Policy, NetBackupPolicy Client, NetBackup Robotic Drive, NetBackup Robotic Library, NetBackup Standalone Drive, andNetBackup Volume Pools.
To filter elements to monitor1. Add or edit a monitor type
Filte ring Ele m e nts to M onitor
2. Select the Monitor Type for which you wish to apply filters.
3. In the Hostname field, enter:
localhost to apply these settings to all PATROL Agents installed on NetBackup Master and Media
46Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
servers
a hostname or IP address to apply these settings to a specific server
4. Indicate which elements will be monitored:
Click the Filtering button
In the Keep Only... section, indicate the element to be monitored and click Add to List
In the Exclude... section, indicate the element not to be monitored and click Add To List
Resume procedure to keep and/or exclude as many elements as required
Click Close
5. If needed, manually add elements to be monitored:
Click the Manual Add button
Indicate the element to be monitored and click Add to List
Resume procedure to add as many elements as required
Click Close
6. Click Add to List.
7. Click Add.
8. Finally, Update the policy.
47Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring JobsBy default, the NetBackup KM monitors all scheduled jobs that completed successfully for 24 hours andany other scheduled job for 72 hours. This monitoring duration can however be modified to better suityour requirements.
Increasing the monitoring duration may affect the performance of the application.
To configure jobs1. Add or edit a monitor type and select NetBackup Job as a Monitor Type.
Configuring Ne tBa ckup Jobs
48Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
2. In the Hostname field, enter:
localhost to apply these settings to all PATROL Agents installed on NetBackup Master and Mediaservers
a hostname or IP address to apply these settings to a specific server
3. In the Monitoring Duration section:
Indicate how many hours the jobs in OK, Suspicious, and Failure status will be monitored
Select Keep Monitoring Active Jobs Indefinitely if you prefer to endlessly monitor active jobs
4. In the Erroneous Exit Status Codes field, indicate the exit status codes that will set the job stateto Error. By default, all non-zero exit status codes (except 150 - terminated by administrator) setthe job state to Failed. Codes entered must be delimited by commas.
5. Click Add to List
6. Click Add.
7. Finally, Update the policy.
49Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring Mount RequestsBy default, the NetBackup KM monitors all mount requests for 24 hours. This monitoring duration canhowever be modified to better suit your requirements.
Increasing the monitoring duration may affect the performance of the application.
To configure mount requests:
1. Add or edit a monitor type and select NetBackup Mount Request as a Monitor Type.
50Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring M ount Re que sts
2. In the Hostname field, enter:
localhost to apply these settings to all PATROL Agents installed on NetBackup Master and Mediaservers
a hostname or IP address to apply these settings to a specific server
3. In the Mount Request Configuration section, indicate how many hours the mount requests willbe monitored
4. If the date/time format returned by Symantec NetBackup commands is different from your localsystem time zone, you will have to configure it in the Date/Time Format Configuration section:
Indicate the Expected Format. Refer to the table below to know the valid formats:
Format Description
Default Date/Time Format Leave blank.
EPOCH Set EPOCH, if the the time format is the number of secondsthat have elapsed since 00:00:00 GMT January 1, 1970
Year Formats
YY Two digit figureExample: 12 for the year 2012
YYYY Four digit figureExample: 2012
Month Formats
MO Two digit figureExample: 02 for February
MONTH Month full name Example: February
MON Three character nameExample: Feb
Date Formats
DD Two digit figureExample: 05
Day Formats
DAYFULL Day full name Example: Friday
DAY Three character nameExample: Fr
Hour Formats
HH Two digit figure
Minute Formats
MM Two digit figure
Second Formats
SS Two digit figure
Time Formats
[blank] Time is in 24-hour format
51Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
PM Time is in 12-hour format; am/pm is displayedExample: 10:15:00pm
P.M Time is in 12-hour format; a.m/p.m is displayedExample: 10:15:00p.m
Indicate a PSL-compatible Time Zone String (e.g.: NZDT, NZST, EDT, EST, GMT-1200, etc.)
5. Click Add to List
6. Click Add.
52Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Configuring NetBackup PoliciesBy default, the NetBackup KM monitors all policies configured on the master server, except the standardtemplate policies. Filters can however be applied to better suit your requirements. Additionnally, arestriction window can be configured for policy backups.
To configure policies1. Add or edit a monitor type and select NetBackup Policy as a Monitor Type.
Configuring Polic ie s
2. In the Hostname field, enter:
localhost to apply these settings to all PATROL Agents installed on NetBackup Master and Mediaservers
a hostname or IP address to apply these settings to a specific server
53Configuring Monitor Settings
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
2. Set the filtering options. Refer to Filtering Elements to Monitor for more details.
3. If you want a warning to be triggered when a backup is started during a specific period of time,configure a backup restriction window:
Check the Enable Backup Restriction window box
Indicate the Restriction Start and End Time. The format required is HH:MM:SS and therestriction window must at least last 5 minutes.
4. Click Add to list.
5. Click Add.
Configuring Thresholds
When you are creating or editing a policy, you can add and configure monitor thresholds. The AddThresholds dialog box presents threshold configuration fields for BMC ProactiveNet monitors that areconfigured through Central Monitoring Administration.
For details about baselines and Key Performance Indicators (KPI), see BMC ProactiveNet CentralMonitoring Administration or BMC ProactiveNet documentation or refer to the Managing Baselines andKey Performance Indicators section. For details about the monitored attributes, refer to the specificmonitor type in the Reference Guide section.
Before you begin
Ensure that monitor configuration is complete before thresholds are applied. Thresholds cannot beapplied to monitors that are not configured through Central Monitoring Administration. If you have notdone so already, define general policy details.
To add and configure monitor thresholds1. Open the Add Policy dialog box. Click for steps:
In the navigation pane of Central Monitoring Administration, click the Policies drawer and select apolicy view.
Click Add , or select an existing policy and click Edit .
54Configuring Thresholds
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
2. Select the Threshold Configuration tab and click Add .
A dding a Thre shold
3. In the Add Thresholds dialog box, select an item from each of the following lists: Solution,Version, and Monitor Type. Configuration fields are displayed.
4. In the Scope list, the Instance option is automatically selected. Type an Instance Name string orregular expression to apply threshold configuration to instances with matching patterns. Select Match Device Name to include the associated device and use the entire<deviceName>\<instanceName> string for pattern matching. Instance thresholds are applied to thematched monitor instance names or instance names patterns.You can use the following regular expression patterns for the instance name: ?, +, *, ( ), |, [ ], { },^, $, .If the instance name contains one of the pattern characters (except for *), use a backslash ( \ )before the pattern character. For example, to enter the instance name Storage1 (1), enterStorage1 \(1\).
5. From the Attribute list, select a monitor attribute.
In the A ttribute list, some attributes are designated as key performance indicators (KPIs). Depending on themonitored env ironment and version, the list of KPIs might appear dif ferently in the BMC Proactiv eNet OperationsConsole .
6. From the Type of Threshold list, select the threshold type.
7. Select and enter values for the threshold parameters.
8. To continue configuration, perform one or more of the following actions in the Add Thresholdsdialog box, and then select a different monitor type, version, or solution:
To add the configuration details for the threshold to the Threshold Configuration tab, click theAdd button at the bottom of the window.
To return the settings in the current window to default values, click the Reset button at thebottom of the window. The values on the current window are reset. Be sure to click the Addbutton to save the configuration on the Threshold Configuration tab.
55Configuring Thresholds
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
9. When you finish configuration, click Close. The configuration details are displayed in the table onthe Threshold Configuration tab.
10. When you finish configuring thresholds, click Save at the bottom of the Add Policy dialog box, orUpdate at the bottom of the Edit Policy dialog box.
After you save or update the policy, new threshold configurations are pushed to BMC PATROL Agentswith matching Central Monitoring Configuration tags.
To edit a threshold configuration1. On the Threshold Configuration tab, select a threshold definition, and click Edit.
2. Edit the configuration values and click Update.
3. When you finish editing the threshold configuration, click Close.
4. To save changes to the policy, click Update at the bottom of the Edit Policy dialog box.
After you update the policy, updated threshold configurations are pushed to BMC PATROL Agents withmatching Central Monitoring Configuration tags.
To delete a threshold configuration1. On the Threshold Configuration tab, select attributes, monitor types, versions, or
solutions.
2. Click Delete.
3. After you delete one or more threshold configurations, click Close.
4. To save changes to the policy, click Update at the bottom of the Edit Policy dialog box.
After you update the policy, deleted threshold configurations are removed from BMC PATROL Agentswith matching Central Monitoring Configuration tags.
Recommended Thresholds
Thresholds define acceptable high and/or low values for the data collected. Thresholds can be createdas part of a policy that can be applied to multiple monitors types on multiple BMC PATROL Agents. The Reference Guide provides a list of monitor types with their respective attributes and, when meaningful,a recommended threshold.
56Configuring Thresholds
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Using BMC ProactiveNetPerformance Management -Symantec NetBackup StorageMonitoring
This section provides a brief overview of how to navigate and use the product in the BMC ProactiveNetOperations Console.
Navigating the BMC ProactiveNet Operations Console
Adding attributes to the graph
Viewing and manipulating attribute graphs
Viewing monitors for a device
Changing Thresholds
For more detailed information, see BMC ProactiveNet User Guide in the PDF product guides.
Navigating the BMC ProactiveNet OperationsConsoleThe BMC ProactiveNet Operations Console is a Web-based application that provides options to navigatethrough BMC ProactiveNet and view all of the information collected and computed by the BMCProactiveNet Server related to events, views, and graphs.
Navigation tree
The navigation tree shows an at-a-glance synopsis of events and views. Event and component foldersare displayed hierarchically and are divided into the following categories, or nodes.
Object Definition
Global node The Global node contains the following default collectors:All Event Collectors—displays the entire event collector hierarchyAll Abnormalities—displays all the abnormality eventsAll Services—displays all the servicesAll Groups—displays all the groupsAll Devices—displays all the devicesBased on permissions, users can create event and component folders under this node to organize theevent view.
My Foldernode
Based on permissions, users can create event and component folders under this node to organize theevent view.
57Using BMC ProactiveNet PerformanceManagement - Symantec NetBackup StorageMonitoring
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
To further organize your display, beneath these top-level folders you can add event and componentfolders, including folders for Component Instances (CIs) associated with a service model. Your ability toadd event and component folders depends on your permissions.
The severity icons for a collector dynamically change depending on the severity level of the events forthat collector.
For example, if there is a Critical event on one of the devices, the green icon changes to a red icon,indicating a Critical event. The icons enable you to see the status of devices on your systemimmediately.
For complete details, see the BMC ProactiveNet Getting Started Guide on the BMC Support website.
Navigation drawers
The navigation pane in the Operations Console contains a series of drawers that enable you to navigatethrough BMC ProactiveNet functions and views. You can select which drawers to display in thenavigation pane.
The following table describes the available drawers in the navigation pane and describes their functions.
Drawer Description
Main Provides access to event lists and displays event information and status.
Other cells Lists available remote cells connected to the BMC ProactiveNet Server and monitored by BMCProactiveNet.
Reports Enables you to generate and manage reports based on data collected by BMC ProactiveNet.Note: You must have permission to view this drawer.
Views & graphs Provides options for the management of views and graphs in the Operations Console
Bookmarks Enables you to view, rename, and delete bookmarks of objects and their related views that youcreate in the navigation tree.
Find CI Provides a search mechanism so that you can search for Component Instances that meet thespecified search criteria.Note: You must have permission to view this drawer.
Event and component folders
Event and component folders enable you to organize cells and collectors to make event displaysmeaningful for operators. For example, you might create an event folder for collectors that gatherdatabase warning events and allow only operators who are database administrators access to thatevent folder. You can drag components from one existing folder to another within the top-level folders inthe navigation tree. You also can drag and drop CIs from the Tile or Graph view to an existing folder inthe All Services folder.
58Using BMC ProactiveNet PerformanceManagement - Symantec NetBackup StorageMonitoring
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Event folders
An event folder is a grouping of collectors that shows the relationship of events or abnormalities throughthe hierarchy of the navigation tree. Administrators define event folders and associate them with one ormore collectors. Each level of the collector is shown as a node under the event folder. An event list isassociated with the lowest level nodes of an event folder. The parent level of an event folder representsall of the events or abnormalities associated with the collectors.
Event collectors
Event collectors gather events for display in an event list to provide operators with meaningful groups ofevents or abnormalities and to show relationship through the hierarchy of the nodes in the navigationtree. To access the event list for a collector, operators click the collector node in the navigation tree.Event collectors are dynamic or static. Nodes for dynamic collectors appear or disappear from thenavigation tree based on whether or not events are present that meet the criteria for those collectors.Nodes for static collectors remain in the navigation tree regardless of whether events are present ornot.
Component folders
A component folder is a grouping of groups, services, or devices from several different event lists(collectors) that shows the relationship of groups, services, or devices through the hierarchy of thenavigation tree. Administrators define component folders and associate them with one or more groups,services, or devices. Each level of the component folder is shown as a node under the parentcomponent folder. An event list is associated with the lowest level nodes of a component folder. Theparent level of a component folder represents all of the events associated with the groups, services, ordevices. Component folders are static or dynamic. You populate static component folders by selectingfrom a list of objects. You populate dynamic component folders by creating a query. Static foldersalways contain only the objects that you manually select. Dynamic folders contain the objects that matchthe query, so the contents of these folders can change without further editing.
Operations Console views
The following table shows the different views that are available, depending on what object you select inthe navigation tree. Each view is accessed by clicking the associated Console view icon. If a view is notavailable for the object that is selected in the navigation tree, the icon for that view is not displayed inthe toolbar.
View Description
Event The Event view displays all events in an event list. This is the default view for all objects. Use the Eventview to check the details of events and to address events that highlight incorrect state. Probable CauseAnalysis can help you to identify the cause of the event. An event could be assigned to other users, whocan acknowledge and take ownership of the event, fix the problem, and close the event. You can alsoaddress the incorrect condition by invoking remote actions, detailed diagnostics, and local actions. TheGraph view helps check the impacting service and you can cross-launch to Impact Model Designer, ServiceLevel Manager and Product Catalog in BMC Remedy IT Service Management (BMC Remedy ITSM).You can display an Event view for:
59Using BMC ProactiveNet PerformanceManagement - Symantec NetBackup StorageMonitoring
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
View Description
Event collectors
Abnormalities
Services
Groups
Devices
Monitors
Title The Canvas view enables you to you create a graphical representation of the components that are beingmonitored in your environment. The components are represented by objects that you can place on abackground image. The objects can be graphics, such as images or connectors, or metrics informationrepresented in a tile.You can create and display a Canvas view for:
Event collectors
services
Groups
Devices
Tree/Graph
The Tree/Graph view displays information for a selected object as a tree that represents the hierarchy ofthe object. The Tree view is available for groups and services. You can use the Tree view to get a real-time,interactive visualization of the event status and other details of the selected group or service. In the Grouphyperbolic tree, the entire group hierarchy and devices are visible on a hyperbolic pane that is mapped to acircular display region. Service tree is applicable only for the selected service.If a service is selected in the navigation tree, this view displays a graphical representation of theconfiguration items in the service model and shows how those configuration items relate to each other. Usethe Graph view to monitor events for published service models that represent your business services.You can display a Tree/Graph view for:
Services
Groups
Grid Grid view displays information for the selected object in a tabular format. you can view the event status andother details of the selected object through hyperlinks to graphs, views, etc. You can display a Grid viewfor:
Abnormalities
Groups
Devices
For more detailed information, BMC ProactiveNet Getting Started Guide on the BMC Support website.
60Using BMC ProactiveNet PerformanceManagement - Symantec NetBackup StorageMonitoring
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Adding attributes to the graphFollowing configuration, only one attribute is enabled for the graph of each monitor. You might want toadd additional attributes to the monitor graph.
1. In the BMC ProactiveNet Operations console, select the Navigation drawer.
2. Select Global > Devices.
3. Select the Grid view.All the monitored devices are displayed in table format.
4. Select a device from the displayed table.
5. Select a monitor.
6. Click Tools >Show Graph
7. Select the Attributes & Indicators tab.
8. Select one or more attributes.Up to 12 attributes of a monitor can be displayed on a single graph. Though only two units ofmeasurement can be used.
Viewing and manipulating attribute graphsThe graph provides a visual display of the attributes of a monitor. Up to 12 attributes of a monitor canbe displayed on a single graph.
1. In the BMC ProactiveNet Operations console, select the Navigation drawer.
2. Select Global > Devices.
3. Select the Grid view. All the monitored devices are displayed in table format.
4. Select a device from the table.
5. Select a monitor.
6. Click Tools > Show Graph
If Collect Data is not enabled then no data is ava ilable .
The Graph Display window opens, displaying a graph displaying the values of the selected attributes forthis monitor.You can use the options available on this tab to manipulate the graph. For complete details, refer toBMC ProactiveNet User Guide on the BMC Support website.
61Using BMC ProactiveNet PerformanceManagement - Symantec NetBackup StorageMonitoring
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Viewing monitors for a deviceThis section provides a brief overview of how to view the monitors for a selected device. For completedetails, refer to BMC ProactiveNet User Guide on the BMC Support website.
To view the Monitor types for a device1. In the BMC ProactiveNet Operations console, select the Navigation drawer.
2. Select Global > Devices.
3. Select the Grid view. All the monitored devices are displayed in table format.
4. Select a device from the table. A hierarchical tree listing the monitors for that device is displayed.You can click the + and - to expand and collapse nodes of the hierarchical tree.
The following information is displayed:
Information Description
Monitor Name Device name or process name, a device might appear more than once if it is monitored byseveral PATROL Agents
Monitor Type Name of the monitor type.This will correspond to the element displayed in the Monitor Name column, specifying thetype of device or process monitored
Source Agent ProactiveNet server where the PATROL Agent and integration service are running
Open Number of open alerts, a green globe is displayed if no alerts are open
Closed Number of closed alerts
Enabled Enabled if data is being collected
62Using BMC ProactiveNet PerformanceManagement - Symantec NetBackup StorageMonitoring
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Changing thresholdsYou can adjust the thresholds for the attributes of a monitor type either globally or for a specific deviceinstance. In the BMC ProactiveNet Operations console, select the Navigation drawer.
1. Select Global > Devices.
2. Select the Grid view. All the monitored devices are displayed in table format.
3. Select a device from the table.
4. Select a monitor.
5. Select Tools > Thresholds. A menu containing the available thresholds is displayed.
Globa l thresholds are applied to a ll monitor instances of the se lected monitor type. Instance thresholds are applied tothe se lected monitor instance.
6. Edit the Threshold settings
7. Click Apply.
Managing Baselines and Key PerformanceIndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMC ProactiveNetcalculates baselines per attributes based on values collected over a specified period of time todetermine a normal operating range. When the collected values for these attributes are out of range, analert is triggered.
Some attributes are identified by default as Key Performance Indicators and therefore automaticallyincluded in the base lining calculation.
Managing baselines
The baseline is the expected normal operating range for a metric or attribute of a monitor.
The baseline is calculated by collecting the values for a monitor’s attributes and metrics over a specifiedtime period and establishing a low baseline value (consisting of the 10th percentile of all the values for agiven time period) and a high baseline value (consisting of the 90th percentile of all the values for agiven time period), taking a weighted average of these values over time. A higher weight is given to thelatest data being factored into the baseline average. The accuracy of the baseline improves over time.
Requirements for baseline generation
For baselines to be generated for an attribute, that abnormality threshold means that the thresholdexists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have anactive abnormality threshold and are also KPI attributes will have baselines generated for them.
63Using BMC ProactiveNet PerformanceManagement - Symantec NetBackup StorageMonitoring
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Absolute thresholds (with "outside base line") or signature thresholds do not satisfy these requirements.
Managing Key Performance Indicators
The KPI attribute of an attribute can be activated or deactivated manually through the BMC ProactiveNetAdministration Console. In this KM, some attributes have been designated as important indicators ofperformance (KPIs). We do not recommend that these default settings are modified.
However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet AdministrationConsole.
To add or remove Key Performance Indicator (KPI) attributes for amonitor type
1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. TheKPI Administration dialog box is displayed.
2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPIattributes. A list of attributes for the selected monitor type is displayed.
3. In the KPI column for the attributes that you want to add or remove as Key Performance Indicators:
select the KPI check box to add the corresponding attribute as a KPI
deselect the KPI check box to remove the corresponding attribute from the KPIs for that monitortype
For complete and deta iled information on this procedure, please refer to the BMC Proactiv eNet documentation ava ilablefrom BMC W eb site .
Attributes considered as KPIs are respectively identified by the following icon: .
65
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Introduction
This chapter provides statistical information about resources, operating status, and performancesmanaged by the NetBackup KM. It contains tables describing the attributes used in the KM, grouped byMonitor Types, and provides a brief description of each attribute and its default settings.
Monitor Types
NetBackup Client
NetBackup Daemon
NetBackup Database
NetBackup Disk Pool
NetBackup Disk Storage
NetBackup Disk Volume
NetBackup Job
NetBackup Log
NetBackup Mount Request
NetBackup Policy
NetBackup Policy Client
NetBackup Robotic Drive
NetBackup Robotic Library
NetBackup Standalone Drive
NetBackup Volume Pool
Symantec NetBackup KM
Baselines and Key Performance Indicators
Some attributes are identified by default as Key Performance Indicators (KPIs) and thereforeautomatically included in the base lining calculation. To learn more about auto baselining and KPIs,please refer to the Managing Baselines and Key Performance Indicators chapter.
In this guide, attributes flagged as KPIs are respectively identified by the following icon: .
66
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NetBackup Client
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
State Displays the state of theclient as reported in thecommand executed by thedata collector.
0 = Running1 =ConnectionRefused2 = AccessDenied3 = ClientDown-1 = Unknown
None Availability
Status Monitors the status of theclient.
0 = Ok1 = Suspicious 2 = Failure
Warning = 1Alarm = 2
Availability
NetBackup Daemon
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
CPU Duration Displays the CPU secondsconsumed by the daemon.
seconds None Statistics
CPU Utilization Displays the percentageof CPU used by thedaemon.
% None Statistics
Memory Size Displays the core imagesize of the daemon in thevirtual memory.
KB None Statistics
Process Count Displays the number ofdaemon processes/threads found.
processes None Statistics
67NetBackup Daemon
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
State Displays the state of thedaemon as reported in thecommand executed by thedata collector.
0 = Running1 = Sleeping2 = Waiting3 = Queued4 =Intermediate5 =Terminated 6 = Stopped/Disabled ;7 = Growing 8 =Nonexistent/NotResponding 9 = NotRunning-1 = Unknown
None Availability
Status Monitors the status of thedaemon.
0 = Ok1 = Suspicious 2 = Failure
Warning = 1Alarm = 2
Availability
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
NetBackup Database
Attributes
Name Description Units RecommendedAlert Conditions
BMCProactiveNetAttribute Type
Backup Elapsed Displays the elapsed timesince the last successfuldatabase backup.
hours None Statistics
File System Space
Used Percent
Monitors the percentage ofspace used by the filesystem where thedatabase resides.
% Warning between 95and 98Alarm: 98 and over
Statistics
Space Available Monitors the amount ofassigned space remainingavailable for use by thecatalog database.
MB Warning: between 2 and5Alarm when < 2
Availability
Space Growth Rate Displays the growth rate ofthe space used by thecatalog database.
MB/s None Statistics
Space Used Displays the amount ofassigned space used bythe catalog database.
MB None Statistics
Space Used Percent Monitors the percentage ofassigned space used bythe catalog database.
% Warning: between 95and 98Alarm: 98 and over
Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
68NetBackup Disk Pool
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NetBackup Disk Pool
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Up Down State Displays the up/down stateof the disk pool.
0 = Down1 = Up-1 = Unknown
None Availability
Up Down Status Monitors the up/downstatus of the disk pool.
0 = Ok 1 = Suspicious 2 = Failure
Warning = 1Alarm = 2
Availability
Volume Count Displays the number ofvolumes in the disk pool.
count None Statistics
For detailed information K P I, see Managing Baselines and Key Performance Indicators.
NetBackup Disk Storage
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Up Down State Displays the up/down stateof the storage.
0 = Down 1 = Up -1 = Unknown
None Availability
Up Down Status Monitors the up/downstatus of the storage.
0 = Ok 1 =Suspicious 2 = Failure
Warning = 1Alarm = 2
Availability
69NetBackup Disk Storage
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NetBackup Disk Volume
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Read Stream Count Displays the number ofcurrent read steams forthe disk volume.
count None Statistics
Space Available Monitors the available diskvolume space for thebackup data to use.
GB Warning between 0 and1Alarm: between -1 and0
Availability
Space Growth Rate Displays the growth rate ofthe disk space used by thebackup data in this diskvolume.
GB/s None Statistics
Space Used Displays the disk spaceoccupied by the backupdata in this disk volume.
% None Statistics
Space Used Percent Monitors the percentage ofoccupied disk space againstthe capacity of this diskvolume.
% Warning between 95and 98Alarm: 98 and over
Statistics
Up Down State Displays the up/down stateof the disk volume.
0 = Down 1 = Up -1 = Unknown
None Availability
Up Down Status Monitors the up/downstatus of the disk volume.
0 = Ok 1 = Suspicious2 = Failure
Warning = 1Alarm = 2
Availability
Write Stream Count Displays the number ofcurrent write steams forthe disk volume
count None Statistics
For detailed information K P I, see Managing Baselines and Key
70NetBackup Disk Volume
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NetBackup Job
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Duration Displays the duration ofthe job from the start.
seconds None Statistics
File Count Displays the number offiles backed up for thisjob.
count None Statistics
Size Displays the amount ofdata backed up for thejob.
MB None Statistics
State Displays the state of thejob. This is determinedusing the job completionstate, job exit statuscode, last job operation,and the erroneous exitstatus filter.
0 =Completed 1 = Queued 2 = Mounting 3 = InProgress 4 = InProgress/Error 5 = Requeued 6 = Error 7 = Aborted8 =Suspended 9 =Incomplete 10 = Failed -1 = Unknown
None Availability
Status Monitors the status of thejob.
0 = Ok1 = Suspicious 2 = Failure
Warning = 1Alarm = 2
Availability
Throughput Displays the throughput ofthis job.
MB/s None Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
71NetBackup Jobs
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NetBackup Jobs
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Active Backup Count Displays the number ofactive backup jobscurrently discovered andmonitored.
count None Statistics
Active Count Displays the number ofactive jobs currentlydiscovered and monitored.
count None Statistics
Active Non-Backup
Count
Displays the number ofactive non-backup jobscurrently discovered andmonitored.
count None Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
NetBackup Log
Attributes
Name Description Units RecommendedAlert Conditions
BMCProactiveNetAttribute Type
Alarm Message Count Monitors the number ofalarm messages.
count Alarm: more than orequal 1
Statistics
Filesystem Space Used
Percent
Monitors the percentage ofspace used by the filesystem (where the log fileresides).
% Warning: between 95and 98Alarm : 98 and over
Statistics
Space Available Monitors the availablespace for the log file to use(this is also the availablespace on the file system).
MB Warning: between 2 and5Alarm: 2 or less
Availability
File Space GrowthRate
Displays the growth rate ofthe amount of space usedby the log file.
KB/s None Statistics
File Space Used Displays the amount ofspace used by the log file.
KB None Statistics
Space Used Percent Monitors the percentage ofcapacity used by the logfile.
% Warning: between 95and 98Alarm: 98 and over
Statistics
72NetBackup Log
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Warning MessageCount
Monitors the numberwarning messages.
count Warning: more than orequal to 1
Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
NetBackup Mount Request
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Elapsed Displays the elapsed timesince the mount requestwas issued.
minutes None Statistics
State Displays the state of themount request as reportedin the command executedby the data collector.
0 = Completed1 = Pending-1 = Unknown
None Availability
Status Monitors the status of themount request.
0 = Ok 1 = Suspicious2 = Failure
Warning = 1Alarm = 2
Availability
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
NetBackup Policy
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Backup Elapsed Displays the elapsed timesince the last backup forthis policy, regardless ofcompletion status of thebackup.
hours None Statistics
Backup Throughput Displays the throughput ofthe last backup for thispolicy.
GB/s None Statistics
Full Backup Duration Displays the duration ofthe last successful fullbackup for this policy.
seconds None Statistics
Full Backup Elapsed Displays the elapsed timesince the last successfulfull backup for this policy.
hours None Statistics
Full Backup File Count Displays the number offiles backed up in the lastsuccessful full backup forthis policy.
count None Statistics
73NetBackup Policy
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Full Backup Size Displays the size of the lastsuccessful full backup forthis policy.
GB None Statistics
Incremental Backup
Duration
Displays the duration ofthe last successfulincremental backup for thispolicy.
seconds None Statistics
Incremental Backup
Elapsed
Displays the elapsed timesince the last successfulincremental backup for thispolicy.
hours None Statistics
Incremental Backup
File Count
Displays the number offiles backed up in the lastsuccessful incrementalbackup for this policy.
count None Statistics
Incremental Backup
Size
Displays the size of the lastsuccessful incrementalbackup for this policy.
GB None Statistics
State Displays the state of thepolicy.
0 = Idle1 = Running 2 = Running inRestrictedWindow -1 = Unknown
None Availability
Status Monitors the status of thepolicy.
0 = Ok1 =Suspicious 2 = Failure
Warning = 1Alarm = 2
Availability
Successful Backup
Elapsed
Displays the elapsed timesince the last successfulbackup for this policy.
hours None Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
NetBackup Policy Client
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Backup Throughput Displays the throughput ofthe last backup for thispolicy client.
MB/s None Statistics
Last Full Backup
Duration
Displays the duration ofthe last successful fullbackup for this policyclient.
seconds None Statistics
Last Full Backup File
Count
Displays the number offiles backed up in the lastsuccessful full backup forthis policy client.
count None Statistics
74NetBackup Policy Client
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Last Incremental
Backup Size
Displays the size of thelast successful full backupfor this policy client.
MB None Statistics
Last Incremental
Backup Duration
Displays the duration ofthe last successfulincremental backup for thispolicy client.
seconds None Statistics
Last Incremental
Backup File Count
Displays the number offiles backed up in the lastsuccessful incrementalbackup for this policyclient.
count None Statistics
Last Incremental
Backup Size
Displays the size of thelast successful incrementalbackup for this policyclient.
MB None Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
NetBackup Robotic Drive
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
State Displays the state of therobotic drive. This isdetermined from therobotic drive controlinformation.
0 = Idle 1 = Mounted2 = In Use 3 = Pending 4 = Down -1 = Unknown
None Availability
Status Monitors the status of therobotic drive.
0 = Ok 1 = Suspicious2 = Failure
Warning = 1Alarm = 2
Availability
Drive Throughput Displays the throughputof the robotic drive duringthe last backup activity.
MB/s None Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
75NetBackup Robotic Drive
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NetBackup Robotic Library
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Media Assigned Count Displays the number ofassigned media loaded inthis robotic library.
Assigned media are tapemedia assigned to a non-scratch volume pool.
count None Statistics
Media Available Count Displays the number ofmedia available to use inthis robotic library. Thisincludes unassigned andscratch media.
count None Statistics
Media Available
Percent
Monitors the percentageof available media againstthe total number of medialoaded in this roboticlibrary.
% Warning: between 2and 5Alarm: 2 or less
Statistics
Media Cleaning Left Monitors the number ofcleaning left on thecleaning media available inthis robotic library.
count Warning: 2 or lessAlarm: 0
Statistics
Media Count Displays the total numberof media loaded in thisrobotic library.
count None Statistics
Media Scratch Count Displays the number ofscratch media loaded inthis robotic library.(Scratch media are tapemedia assigned to thescratch volume pool.)
count None Statistics
Media Scratch Percent Monitors the percentageof scratch media againstthe total number of medialoaded in this roboticlibrary.
% None Statistics
Media Unassigned
Count
Displays the number ofunassigned media loadedin this robotic library.(Unassigned media aretape media not assigned toa volume pool.)
count None Statistics
Media Unassigned
Percent
Monitors the percentageof unassigned mediaagainst the total numberof media loaded in thisrobotic library.
% None Statistics
76NetBackup Robotic Library
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
State Displays whether theinquiry for the roboticlibrary is valid or invalid. Itwill not perform anyremote robotic library testcommand on the mediaserver.
0 = Online1 = Remote 2 = Offline3 = Invalid-1 = Unknown
None Availability
Status Monitors the status of therobotic library.
0 = Ok 1 = Suspicious 2 = Failure
Warning = 1Alarm = 2
Availability
Throughput Displays the totalthroughput of each roboticlibrary drive during the lastbackup activities within thelast hour.
MB/s None Statistics
Up Drive Count Displays the number ofup / online state drives inthis robotic library.
count None Statistics
For detailed information about K P I, see Managing Baselines and Key
NetBackup Standalone Drive
Attributes
Name Description Units RecommendedAlert Conditions
BMCProactiveNetAttribute Type
State Displays the state of thestandalone drive. This isdetermined from thestandalone drive controlinformation.
0 = Idle1 = Mounted2 = In Use3 = Pending4 = Down-1 = Unknown
None Availability
Status Monitors the status of thestandalone drive.
0 = Ok1 = Suspicious2 = Failure
Warning = 1Alarm = 2
Availability
Throughput Displays the throughput ofthe standalone driveduring the last backupactivity.
MB/s None Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
77NetBackup Volume Pool
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NetBackup Volume Pool
Attributes
Name Description Units RecommendedAlert Conditions
BMC ProactiveNetAttribute Type
Media Active Count Displays the number ofactive media in this volumepool. (Active media areavailable tape media with astatus of Active, wheredata has been written butthe media is not yet full.)
count None Statistics
Media Active Percent Monitors the percentage ofactive media against thetotal number of media inthis volume pool.
% Warning between 2 and5Alarm when < 2
Statistics
Media Count Displays the total numberof media in this volumepool.
count None Statistics
Media Empty Count Displays the number of fullmedia in this volume pool.(Empty media are availabletape media with a statusActive and no data storedon them.)
count None Statistics
Media Frozen Count Displays the number offrozen media in this volumepool. Frozen is a possiblestatus for a tape media.
count None Statistics
Media Full Count Displays the number of fullmedia in this volume pool.Full is a possible status fora tape media.
count None Statistics
Media Full Percent Monitors the percentage offull media against the totalnumber of media in thisvolume pool.
% Warning: between 95and 98Alarm: 98 and over
Statistics
Media Loaded Count Displays the number ofmedia in this volume pool,currently loaded to arobotic library.
count None Statistics
Media ReadOnly Count
Displays the number ofmedia in this volume pool,currently read-only. Amedia turns read-onlywhen it has reached themaximum allowed mounts.
count None Statistics
78NetBackup Volume Pool
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Media Scratch Count Displays the number ofscratch media in thisvolume pool. Theparameter is visible and setonly for scratch volumepools.
count Warning when < 2Alarm = 0
Statistics
Media Suspended
Count
Displays the number ofsuspended media in thisvolume pool. Suspended isa possible status for a tapemedia.
count None Statistics
Media Unassigned
Count
Displays the number ofmedia in unassigned statein this volume pool.
count None Statistics
Media Unassigned
Percent
Monitors the percentage ofunassigned media againstthe total number of mediain this volume pool.If this parameter changesto warning or alarm state,the recovery action willtrigger an event.
% None Statistics
Media Unknown Count
Displays the number ofmedia in unknown state inthis volume pool.
count None Statistics
Space Available Monitors the availablemedia space for thebackup data to useamongst the assignedmedia in this volume pool.
GB None Availability
Space Growth Rate Displays the growth rate ofthe total media space usedby the backup data in thisvolume pool.
GB/s None Statistics
Space Used Displays the total mediaspace occupied by thebackup data in this volumepool.
GB None Statistics
Space Used Percent Monitors the percentage oftotal occupied media spaceagainst the total mediacapacity of this volumepool (not including anyscratch media).
% Warning: between 95and 98Alarm: 98 and over
Statistics
For detailed information about K P I, see Managing Baselines and Key Performance Indicators.
79Symantec NetBackup KM
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Symantec NetBackup KM
Attributes
Name Description Units RecommendedAlert Conditions
BMCProactiveNetAttribute Type
Login Status Monitors the status of theNetBackup KM login details(username/password) forthe operating system. Ifno valid username/password is detected forthe operating system, thisparameter will be set toFailure state. If there areany suspicious commandexits, this parameter willbe set to Suspicious state.
0 = Ok1 = Suspicious2 = Failure
Warning = 1Alarm = 2
Collection Status
Monitoring Mode Monitors failover mode ofthe NetBackup KM. Bydefault NetBackup KMruns in Permanent Single-node Mode. Refer toConfiguring the Multi-NodeMonitoring Mode for moredetails.
0 = PermanentSingle-nodeMode1 = TemporarySingle-nodeMode 2 = ActiveMulti-nodeMode3 = PassiveMulti-nodeMode-1 = Unknown
None Collection Status
Node Status Monitors error messagesfor the SymantecNetBackup application onthis managed system. Ifany of the SymantecNetBackup applicationdaemons is not running,this parameter will be setto Failure state. If thereare any suspiciouscommand exits due to anerror from the master/media server, thisparameter will be set toSuspicious state.
0 = Ok1 = Suspicious2 = Failure
Warning = 1Alarm = 2
Availability
Index 80
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Index
- A -Abnormalities 62
Access
Executable Files 11
Files 11
Library Files 11
Paths 11
Permissions 11AIX 11
Application Class
NBU_SERVER 79Attribute 60
Attributes
Active Backup Count 71
Active Count 71
Active Non-Backup Count 71
Alarm Message Count 71
Backup Elapsed 67, 72
Backup Throughput 72, 73
CPU Duration 66
CPU Utilization 66
Drive Throughput 74
Duration 70
Elapsed 72
File Count 70
File Space Growth Rate 71
File Space Used 71
File System Space Used Percent 67
Filesystem Space Used Percent 71
Full Backup Duration 72
Full Backup Elapsed 72
Full Backup File Count 72
Full Backup Size 72
Incremental Backup Duration 72
Incremental Backup Elapsed 72
Incremental Backup File Count 72
Incremental Backup Size 72
Last Full Backup Duration 73
Last Full Backup File Count 73
Last Incremental Backup Duration 73
Last Incremental Backup File Count 73
Last Incremental Backup Size 73
Media Active Count 77
Media Active Percent 77
Media Assigned Count 75
Media Available Count 75
Media Available Percent 75
Media Cleaning Left 75
Media Count 75, 77
Media Empty Count 77
Media Frozen Count 77
Media Full Count 77
Media Full Percent 77
Media Loaded Count 77
Media ReadOnly Count 77
Media Scratch Count 75, 77
Media Scratch Percent 75
Media Suspended Count 77
Media Unassigned Count 75, 77
Media Unassigned Percent 75, 77
Media Unknown Count 77
Memory Size 66
Process Count 66
Read Stream Count 69
Size 70
Space Available 67, 69, 71, 77
Space Growth Rate 67, 69, 77
Space Used 67, 69, 77
Space Used Percent 67, 69, 71, 77
State 66, 70, 72, 74, 75, 76
Status 66, 70, 72, 74, 75, 76
Successful Backup Elapsed 72
Throughput 70, 75, 76
Up Down State 68, 69
Up Down Status 68, 69
Up Drive Count 75
Volume Count 68
Warning Message Count 71
Write Stream Count 69
- B -Backup
Restriction 52Baseline 65
Baselines
BMC ProactiveNet Performance Management 62
Generation 62
Manage 62
Index 81
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Baselines
Requirements 62BMC 7
BMC Proactive Performance Management
Use 56BMC ProactiveNet Performance Management
Abnormalities 62
Baselines 62
Key Performance Indicators 62
KPI 62BMC Software 7
Business Value 9
- C -Client
Maximum Instances 35Clients
Debug 31Cluster Application 38
Component
folders 56Component Installation package
creating 20
downloading 23
editing 22Configure
Date format 49
Hostname 47
Jobs 47
Maximum Instances 35
Monitor Type 27
Monitoring Duration 47
Mount Request 49
Multi-node monitoring mode 38
Overrides 42
Time format 49Configuring
thresholds 53
- D -Daemon
Maximum Instances 35Daemons
Debug 31Database
Maximum Instances 35
Databases
Debug 31Date
Configure 49
Format 49Debug
Clients 31
Daemons 31
Databases 31
Debug 31
Directory Path 31
Disk Storages 31
Enable 31
End 31
Jobs 31
Logs 31
Mount Requests 31
Policies 31
Pools 31
Robotic Libraries/Drives 31
Server 31
Volume Pools 31
Volumes 31Disk Pool
Maximum Instances 35Disk Storage
Maximum Instances 35Disk Storages
Debug 31Disk Volume
Maximum Instances 35Downloading 23
Duration
Duration 49
Monitoring 49
- E -Enable
Backup Restriction 52Erroneous Exit Status 47
Event
collectors 56
folders 56
- F -Failover Group Name 38
Index 82
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Features 9
Filtering Options
NetBackup Client 45
NetBackup Daemon 45
NetBackup Disk Pool 45
NetBackup Disk Storage 45
NetBackup Disk Volume 45
NetBackup Policy 45
NetBackup Policy Client 45
NetBackup Robotic Drive 45
NetBackup Robotic Library 45
NetBackup Standalone Drive 45
NetBackup Volume Pools 45Filters
NetBackup Client 45
NetBackup Daemon 45
NetBackup Disk Pool 45
NetBackup Disk Storage 45
NetBackup Disk Volume 45
NetBackup Policy 45
NetBackup Policy Client 45
NetBackup Robotic Drive 45
NetBackup Robotic Library 45
NetBackup Standalone Drive 45
NetBackup Volume Pools 45
- G -General Settings
configuring 25Generate
Baselines 62Goals 9
Graphs 60
- H -HP-UX 11
- I -InfoBox
Application Name 79
Application Version 79
Binary Path 79
Copyright 79
Host Name 79
Installation Path 79
Library Path 79
Master Server(s) 79
Media Server(s) 79
Monitoring Mode 79
Monitoring Node 79
Node Name(s) 79
Node Type 79
Operating System 79
PATROL Agent Version 79
Platform 79
Product Name 79
Product Release Date 79
Product Version 79
Support 79
Web Site 79Information
Closed 61
Enabled 61
Open 61
Source Agent 61Installation 19
configuring 25Installing 19
Preparation 19Instances
Client 35
Configure 35
Daemon 35
Database 35
Disk Pool 35
Disk Storage 35
Disk Volume 35
Job 35
Log 35
Maximum 35
Mount Request 35
Policy 35
Policy Client 35
Robotic Drive 35
Robotic Library 35
Standalone Drive 35
Volume Pool 35
- J -Job
Maximum Instances 35
Index 83
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Jobs
Active 47
Configure 47
Debug 31
Monitoring 47
- K -Key Concepts 9
Key Performance Indicators 65
BMC ProactiveNet Performance Management 62
Manage 62KPI 65
BMC ProactiveNet Performance Management 62
Manage 62
- L -Legal Notices 7
Linux 11
Log
Maximum Instances 35Logs
Debug 31
- M -Manage
Baselines 62
Key Performance Indicators 62
KPI 62Menu Commands
About 79
Administration 79
Debug 79
Force Discovery 79
Instance Limits 79
KM Status 79
Login 79
Monitoring Mode 79
Node Status 79
Node Type 79
Paths 79
Preloading 79
Refresh Parameters 79
Refresh Process Cache 79
Reload Commands 79
Start Master Server 79
Start Media Server 79
Stop Master Server 79
Stop Media Server 79Monitor
name 61
type 61Monitor Types
Configure 27
NetBackup Client 27, 65, 66
NetBackup Daemon 27, 65, 66
NetBackup Database 65, 67
NetBackup Disk Pool 27, 65, 68
NetBackup Disk Storage 27, 65, 68
NetBackup Disk Volume 27, 65, 69
NetBackup Job 27, 65, 70
NetBackup Jobs 71
NetBackup Log 65, 71
NetBackup Mount Request 27, 65, 72
NetBackup Policy 27, 65, 72
NetBackup Policy Client 27, 65, 73
NetBackup Robotic Drive 27, 65, 74
NetBackup Robotic Library 27, 65, 75
NetBackup Standalone Drive 27, 65, 76
NetBackup Volume Pool 27, 65, 77
Symantec NetBackup KM 27, 29, 65Monitoring
Configure 49
Duration 49Monitoring Duration
Jobs 47Monitoring Node Names 38
Mount Request
Configure 49
Maximum Instances 35
Monitoring Duration 49Mount Requests
Debug 31Multi-node monitoring mode
Configure 38
- N -Navigation
drawers 56
tree 56NBU_SERVER
Index 84
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
NBU_SERVER
Application Class 79NetBackup
Policies 52NetBackup Policies
Configure 52NetBackup Server Discovery
Overrides 42
- O -Operations Console views
Event 56
Grid 56
Title 56
Tree/Graph 56Overrides
Configure 42
NetBackup Server Discovery 42
- P -Package 20, 22, 23
Parameters
ExtraFilesList 79
NBUClientCollector 79
NBUCreateDistribution 79
NBUDaemonCollector 79
NBUDatabaseCollector 79
NBUDriveCollector 79
NBUJobCollector 79
NBULibraryCollector 79
NBULogCollector 79
NBULoginStatus 79
NBUMonitoringMode 79
NBUNodeStatus 79
NBUPolicyCollector 79
NBUPoolCollector 79
NBURemoveTempFiles 79
NBURequestCollector 79
NBUStorageCollector 79
NBUUpdateAgent 79Path
Debug 31PATROL Configuration Manager 17
Permissions
Access 11Platforms
Supported 10
Symantec NetBackup 10Policies
Configure 52
Debug 31
Manage 26
NetBackup 52Policy
Maximum Instances 35Policy Client
Maximum Instances 35Pools
Debug 31Precedence 25
- R -Reference Guide 65
Remote PATROL Agent Checking 38
Requirements 10
Security 11
System 11Restriction
Backup 52
End Time 52
Start Time 52
Window 52Robotic Drive
Maximum Instances 35Robotic Libraries/Drives
Debug 31Robotic Library
Maximum Instances 35
- S -Security
Requirements 11Server
Debug 31Solaris 11
Standalone Drive
Maximum Instances 35Sudo 29
User 11Support 5
Supported
Platforms 10
Index 85
Version 2.8.00
BMC ProactiveNet Performance Management - Symantec NetBackup Storage Monitoring
Supported
Symantec NetBackup 10Symantec NetBackup KM
Configure 29
Monitor Type 29System
HP-UX 11
IBM AIX 11
Microsoft Windows 11
Oracle Solaris 11
Red Hat Linux 11
Requirements 11
- T -Tag 25
Tags 17
Tenant 25
Thresholds
adding 53
configuring 53
editing 53
modifications 62
recommended 53Time
Configure 49
Format 49
- U -UNIX 29
Use
BMC Proactive Performance Management 56
User Account
Configure 29
patrol 29
Privileges 29
Sudo 29
- V -Volume Pool
Maximum Instances 35Volume Pools
Debug 31Volumes
Debug 31
- W -Windows 29
About BMC® SoftwareBMC Software, Inc. NYSE:BMC, is a leading provider of enterprise managementsolutions that empower companies to manage their IT infrastructure from abusiness perspective. Delivering Business Service Management, BMC Softwaresolutions span enterprise systems, applications, databases, and servicemanagement. Founded in 1980, BMC Software has offices worldwide and fiscal2004 revenues of more than $1.4 billion. For more information about BMC
Software, visit www.bmc.com.
About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software,provides key monitoring solutions specifically designed to expand thecapabilities of BMC Performance Manager, thus enabling up to 100% coverage ofany infrastructure. Sentry Software specializes in single solutions for multi-platform monitoring of hardware, custom applications or any IT component, andblackout windows. Sentry Software products are deployed in 45 countries acrossthe globe and lead the list of BMC Software’s third-party product sales. For more
information about Sentry Software, please visit www.sentrysoftware.net.