BMC ProactiveNet Performance Management - IBM DS6000, DS8000 … 2.0.00... · 2016-12-16 · BMC...
Transcript of BMC ProactiveNet Performance Management - IBM DS6000, DS8000 … 2.0.00... · 2016-12-16 · BMC...
BMC TrueSight OperationsManagerment - IBM DS6000,DS8000 Series Storage
STORAGE MONITORING
USER DOCUMENTATION
Version 1.3.01
November 2016
Contacting BMC Software
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Address BMC Software, Inc.2101 CityWest Blvd. Houston TX77042-2827
Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free)
Copyright 2015 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved.
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All other trademarks belong to their respective companies.
BMC Software considers information included in this documentation to be proprietary andconfidential. Your use of this information is subject to the terms and conditions of the applicableEnd User License Agreement for the product and the proprietary and restricted rights noticesincluded in this documentation.
Restricted Rights Legend
U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVEDUNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any dataand computer software by the U.S. Government is subject to restrictions, as applicable, set forthin FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, andDFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software,Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to thisaddress.
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Customer Support
You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail.
Support Web Site
You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can:
Read overviews about support services and programs that BMC Software offers
Find the most current information about BMC Software products
Search a database for problems similar to yours and possible solutions
Order or download product documentation
Report a problem or ask a question
Subscribe to receive e-mail notices when new product versions are released
Find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers
You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com
Support by Telephone or E-mail
In the United States and Canada, if you need technical support and do not have access to theWeb, call 800 537 1813. Outside the United States and Canada, please contact your local supportcenter for assistance. To find telephone and email contact information for the BMC Softwaresupport center that services your location, refer to the Contact Customer Support section of theSupport page on the BMC Software Web site at http://www.bmc.com/support_home.
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Table of Contents.....................................................................................................................................................................................8User Goals and Features
.....................................................................................................................................................................................8Product at a Glance
.....................................................................................................................................................................................10Supported Platforms
.....................................................................................................................................................................................10Prerequisites
.....................................................................................................................................................................................13Importing the Monitoring Solution into Central Administration
.....................................................................................................................................................................................14Creating the Installation Package
.....................................................................................................................................................................................15Downloading the Installation Package
.....................................................................................................................................................................................15Installing the Package
.....................................................................................................................................................................................17Configuring Monitor Settings
.......................................................................................................................................................................................20Enabling the Debug Mode
.......................................................................................................................................................................................21Configuring the Discovery Interval
.......................................................................................................................................................................................22Setting the Polling Interval
.......................................................................................................................................................................................22Filtering Volumes to Monitor
.......................................................................................................................................................................................24Setting Advanced Configuration Variables
.......................................................................................................................................................................................27Scheduling Automatic Reports
.......................................................................................................................................................................................28Configuring Alert Actions
.....................................................................................................................................................................................32Creating Consolidated Data Views with Dashboards
.......................................................................................................................................................................................33Identifying the Busiest Volume
.......................................................................................................................................................................................35Diagnosing Slow Volumes
.......................................................................................................................................................................................38Diagnosing Fiber Performance Issues
.......................................................................................................................................................................................40Reporting Disk Space Consumption
.....................................................................................................................................................................................46IBM DS Extent Pool
.....................................................................................................................................................................................47IBM DS Fiber Port
.....................................................................................................................................................................................49IBM DS LPAR
.....................................................................................................................................................................................49IBM DS Rank
.....................................................................................................................................................................................51IBM DS Physical Disk
.....................................................................................................................................................................................51IBM DS Storage Manager
.....................................................................................................................................................................................52IBM DS Storage Unit
.....................................................................................................................................................................................53IBM DS Volume
.....................................................................................................................................................................................54Managing Baselines and Key Performance Indicators
Release Notes for v1.3.01
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What's NewThe iQN (iSCSI Qualified Name) is now handled for host mappings.
In order to optimize the monitoring on large environment, users can now customize thediscovery and the collect timeouts directly from the user interface. See the ConfiguringMonitor Settings section for detailed information.
Changes and ImprovementsThe debug file now stores additional critical information, warning and error messages whenthe debug mode is activated.
The password algorithm encryption is now handled by the PATROL Agent.
It is now possible to configure specific alert actions to be executed when a problem occurs.
Fixed IssuesNo instances were created in BMC TrueSight Operations Management when using a versionof the PATROL Agent lower than v.9.5. This issue is now fixed.
TrueSight IBM DS6000, DS8000 Storage Monitoring has been modified to properly handle thediscovery and the collect processes with java 1.8.
The conversion method used to calculate units for some duration-based metrics has beenimproved to report accurately on the actual collected data.
Overview
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The pages in this section provide a high-level overview of the product.
User Goals and Features
Product at a Glance
Supported Platforms
Prerequisites
Note that for convenience and brevity, reference to BMC TrueSight Operations Managerment - IBMDS6000, DS8000 Series Storage, may also be made as TrueSight IBM DS6000, DS8000 Storage Monitoring.
User Goals and FeaturesBMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage product allows youto view, monitor, and manage your entire IBM storage environment by viewing the current andhistorical information through a centralized console. You can view detailed system metrics on allparts of your environment.
BMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage enables you tomanage the following in your environment:
Storage Units: available capacity, traffic, overall status...
Extent Pools: size, consumed and subscribed capacity, I/Os throughput...
Ranks: data traffic, response time, requests handling statistics...
Physical disks: presence, status
LPARs: presence, status
Storage Volumes: data traffic, hit ratio, time utilization, response time...
Ports: ECKD/PPRC/SCSI statistics, data traffic statistics...
Product at a GlanceBMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage provides currentand historical information through a centralized console so you can easily view and manage yourentire IT infrastructure. The product collects performance metrics into the BMC TrueSightOperations Management environment and enables administrators to be warned whenever aproblem occurs in their environment.
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TrueSight IBM DS6000, DS8000 Storage Monitoring - Architecture Diagram
BMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage:
Collects IBM performance metrics and bring them into the BMC environment
Identifies performance bottlenecks
Manages and helps rationalize disk space consumption
Reports on activity generated by each protocol
Analyzes overall traffic and in-depth I/Os, etc.
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Supported PlatformsBMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage supports thefollowing storage devices:
IBM DS6000 Series
IBM DS8000 Series.
PrerequisitesIntegrated as a native module for BMC TrueSight Operations Management, BMC TrueSightOperations Managerment - IBM DS6000, DS8000 Series Storage is designed to monitor the healthand performance of your IBM storage environment.
Prior to install BMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage,make sure that the following elements are installed and properly configured:
PATROL Agent, version 3.8 or higher (see BMC PATROL documentation)
PATROL Console (see BMC PATROL documentation)
IBM Storage Manager
Java 1.5 or higher.
Finally, make sure that TrueSight IBM DS6000, DS8000 Storage Monitoring is installed on a serverthat has access to the IBM Storage Manager.
Installing the Monitoring Solution
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Once the latest version of the solution has been loaded into Central Monitoring Administration,administrators can create all the installation packages required for their different operatingsystems and platforms and save them for later use in the Monitoring Installation Packages list.These packages can then be deployed to multiple computers. Administrators just have toconnect to TrueSight Operations Management from the server where they want to install thepackage, download it and launch the installation.
This section describes the different steps to follow to install TrueSight IBM DS6000, DS8000Storage Monitoring:
Importing TrueSight IBM DS6000, DS8000 Storage Monitoring into Central MonitoringAdministration
Creating the Installation Package
Downloading the Installation Package
Installing the Package
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Importing the Monitoring Solutioninto Central AdministrationThe TrueSight Central Monitoring Repository includes the current versions of BMC TrueSightOperations Managerment - IBM DS6000, DS8000 Series Storage that you can use with BMCTrueSight. If the version available in the Repository does not correspond to the latest one, youwill have to manually import it:
1. Log on to the BMC TrueSight Operations Management Console.
2. Launch Central Monitoring Administration.
3. Click the Repository drawer and select Manage Repository.
4. Check that the version of the BMC component available is actually the latest one. If not,download the latest version corresponding to your operating system (Windows or UNIX/Linux) available on the Sentry Software Website.
5. From TrueSight Operations Management, click Import .
6. Select Single solution.
7. Browse to the .zip source file.
8. Click Import.
The selected archive file is imported to the repository.
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Creating the Installation PackageThe installation package to deploy to managed systems can be created directly from TrueSightOperations Management:
1. Log on to TrueSight Operations Management
2. Click the Repository drawer and select Deployable Package Repository.
3. Click Add .
4. Select the operating system and platform for which you want to create a package. Thecomponents available in the repository for the selected operating system and platform aredisplayed.
5. Select the Installation Package Component:
From the Available components list, select the relevant component.
From the Version list, select the latest version.
Click the right arrow button to move the component into the Selected Components list.By default, the appropriate BMC PATROL Agent for the operating system and platform thatyou chose is included in the Selected components list.
Click Next. The Add Component Installation Package wizard are displayed.
6. Go through the wizard and specify the required PATROL information. The InstallationPackage Details is displayed.
7. Verify that:
the operating system and platform are correct
the components that you want to include are listed in the Included Components list.
8. Provide the following information:
Name: Enter a unique name for the package.
(Optional) Description: Enter a description of the package. The description is displayed inthe Monitoring Installation Packages list on the Monitoring Repository window.
Format: Select a file compression format for the package.
9. Click Save Installation Package.
10. Click Close. The package is now available in the Monitoring Installation Packages list.
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Downloading the Installation PackageYou can download an installation package and install the components on one or more hosts. Theinstallation runs silently with the information entered during package creation.
RecommendationIf you defined the BMC TrueSight Integration Service variable for PATROL Agents in theinstallation package, ensure the agents are started in phases. Do not start newly deployedagents all at once. Start and configure monitoring for the agents in planned phases to reducethe performance impact on the Integration Service nodes and on the BMC TrueSight Serverassociated with the automatic workflow process.
1. Log on to TrueSight Operations Management from the computer on which the PATROL Agentis installed or to be installed.
2. Click the Repository drawer and select Deployable Package Repository.
3. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.
4. Click the link for the installation package that you want to download.
5. Through the browser's download dialog box, save the installation package.
Installing the PackageThis chapter provides a step by step procedure to install a monitoring solution package:
1. From the computer on which you want to install the package, log on to TrueSight OperationsManagement.
2. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.
3. Click the link for the installation package that you want to download.
4. Through the browser's download dialog box, save the installation package in a temporaryfile.
5. Extract the installation package that is appropriate for your operating system. The package isextracted to the bmc_products directory on the current host.
6. From the bmc_products directory, run the installation utility for your operating system:
(UNIX or Linux) RunSilentInstall.sh
(Microsoft Windows) RunSilentInstall.exe
The package is installed on the current host. If the package includes a BMC PATROL Agent, theagent sends a configuration request by passing its tags to Central Monitoring Administration, viathe Integration Service. Central Monitoring Administration evaluates policies that match thetags, determines the final configuration to be applied, and sends the configuration informationback to the agent. Monitoring is based on the configuration information received by the agent.
Configuring After Installation
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To configure BMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage, youneed to:
Add a tag to your PATROL Agents.
Create a policy, i.e. a template containing the PATROL Agent configuration.
Assign your policy to one or more PATROL Agents by using the tag that you would havepreviously added.
Configuring Monitor SettingsTo configure monitor settings:
1. Log on to BMC TrueSight Operations Management Console.
2. BMC TrueSight Operations Management Console.
3. Create a Monitoring Policy:
In the Navigation pane, click the Policies drawer
Expand the Monitoring folder and select a policy view (e.g. All).
Click . The Monitoring Policy Configuration wizard is displayed
Define the general policy details and select the agent. For more information, refer to theBMC TrueSight Operations Management documentation
Click Next to configure the monitor
4. Add a Monitor Type:
Click Add
From the Monitoring Solution menu, select IBM DS6000 DS8000 Series Storage
From the Version menu, select the required version
IBM Storage Configuration - Monitoring Solution
5. Enter the Connection Settings to the IBM DS Storage Manager:
Hostname: Hostname of the system where the IBM DS Storage Manager is running
Port Number: By default, the IBM DS Storage Manager runs on port 5989 when theencryption option is enabled, or on port 5988 when the encryption is disabled
Encryption: Select this option to encrypt the connection
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IBM Storage Configuration - Connection Settings
6. Enter the WBEM Credentials that will be used to connect to the IBM DS Storage Manager.
7. Click Add to List to save the new connection to the IBM DS Storage Manager.
8. (Optional) Configure the discovery interval.
9. (Optional) set the polling interval.
10. (Optional) Check the Disable Volumes Monitoring option.
IBM Storage Configuration - Additional Options
11. In the Discovery Timeout field, specify the number of minutes after which the discoveryshould be stopped. By default the discovery timeout is set to 6000 minutes. When thetimeout is reached, the Collection Status attribute of the IBM DS Storage Manager monitortype is set to 2 (Failure) and triggers an alert.
12. In the Collect Timeout field, specify the number of minutes after which the collect should bestopped. By default the collect timeout is set to 6000 minutes. When the timeout is reached,the Collection Status attribute of the related instance of the IBM DS Storage Managermonitor type is set to 2 (Failure) and triggers an alert.
IBM Storage Configuration - Timeout Settings
12. (Optional) Click the Advanced button if you need to:
enable the debug mode
set advanced configuration variables
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IBM Storage Configuration - Advanced Settings
13. (Optional) Click the Schedule button if you need to schedule automatic reports.
IBM Storage Configuration - Scheduling Automatic Reports
14. (Optional) Click the Alert Actions button if you need to indicate the specific actions to beexecuted when a storage problem is detected.
IBM Storage Configuration - Global Alert Settings
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Enabling the Debug ModeWhen you encounter an issue and wish to report it to Sentry Software, you will be asked toenable the Debug Mode and provide the debug output to the Sentry Software support team.
To enable the debug mode1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and
select a policy view.
2. Click Edit to display the Add/Edit Policy dialog box.
3. Select the policy that applies to the PATROL Agent for which you need to enable the debugmode, and click Edit.
4. Click the Monitor Configuration tab.
5. Click the Advanced button.
Enabling the Debug Mode
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6. Check the Enable Debug Mode option. The solution will store all the critical information,warning and error messages in a log file. By default debug files are stored in the %PATROL_HOME%\log folder.
7. In the Debug End Time field, enter the date and time at which the system must stop loggingdebug information. Required format: yyyy/mm/dd hh:mm:ss.
8. Click Close to save your settings.
For the debug mode to be enabled, the Enable Debug Mode must be checked and the Debug End Timemust be properly set to a date and time in the future.
Configuring the Discovery IntervalBMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage periodicallyperforms discoveries to detect new components in your monitored environment. By default, thesolution runs a discovery every hour, but you can customize this interval to match your specificneeds.
To configure the discovery interval1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and
select a policy view.
2. Click Edit to display the Add/Edit Policy dialog box.
3. Select the policy that applies to the PATROL Agent for which you need to configure thediscovery interval, and click Edit.
4. Click the Monitor Configuration tab.
Configuring the Discovery Interval
5. Enter the frequency of the discovery process. Use the spin button to enter the appropriatenumber of minutes.
6. Click Close to save your settings.
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Setting the Polling IntervalA polling interval defines how often new data is collected. BMC TrueSight OperationsManagerment - IBM DS6000, DS8000 Series Storage polls the managed systems to collectperformance and statistics data. By default, the polling interval for this "data-collect" is set to 2minutes.
To set the polling interval1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and
select a policy view.
2. Click Edit to display the Add/Edit Policy dialog box.
3. Select the policy that applies to the PATROL Agent for which you need to set the pollinginterval, and click Edit.
4. Click the Monitor Configuration tab.
Configuring the Discovery Interval
5. Enter the frequency of the polling process. Use the spin button to enter the appropriatenumber of minutes.
6. Click Close to save your settings.
Filtering Volumes to MonitorBy default, the solution discovers and monitors all volumes in the storage systems. There may be a verylarge number of volumes to monitor and this may represent an important workload to the agents andthe BMC TrueSight Operations Management servers. Also, the monitoring of some of these volumesmay be irrelevant for various reasons.
You can filter the volumes that will be monitored by the solution. You can either exclude volumes fromthe monitoring or keep only certain volumes.
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To filter volumes to monitor1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and
select a policy view.
2. Click Edit to display the Add/Edit Policy dialog box.
3. Select the policy that applies to the PATROL Agent monitoring the volumes you need toexclude or keep in the monitoring process, and click Edit.
4. Click the Monitor Configuration tab.
Selecting Volumes to monitor
5. Check the Disable Volumes Monitoring box if you want to limit the number of Volumeinstances created and therefore reduce the system resource consumption. Discovery andcollect requests and operations will no longer be performed.
6. Specify the volumes to be excluded (Exclude Volumes field) or included (Keep OnlyVolumes field). You can either enter the volumes names or a regular expression.
7. Click Close to save your settings.
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Setting Advanced Configuration VariablesAdvanced configuration variables are used to manually set variables that are normally not availablethrough the standard interface.These variables should only be set when instructed so by Sentry Software Support.
To configure a variable1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and
select a policy view.
2. Click Edit to display the Add/Edit Policy dialog box.
3. Select the policy that applies to the PATROL Agent for which you need to configure variables,and click Edit.
4. Click the Monitor Configuration tab.
5. Click the Advanced button.
Configuring variables
6. In the Configuration Variables section, enter the configuration variables you need toconfigure and enter the value to be set. The configuration variables available for BMCTrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage and their possiblevalues are:
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Variables Default Value
Description
collectionHubHeapSizeMax None Maximum heap size in megabytes allocated tothe Java Collection Hub.
collectionHubHeapSizeMin None Minimum heap size in megabytes allocated toJava Collection Hub.
collectionHubOverrideJavaCommandLine
None Command line used by the monitoring solutionto launch the Java Collection Hub. This variableshould only be set if instructed by SentrySupport.
defaultReinitializationOptions
None List of default options to be executed by BMCTrueSight Operations Managerment - IBMDS6000, DS8000 Series Storage onreinitialization.
resetThresholdsresetThresholdManagementModeresetAlertActionsresetOtherAlertSettingsresetDebugModeresetRemovedPausedObjectListresetReportresetSecuritySettingsresetJavaSettings
Insert a colon “;” between the variable and itsvalue: “resetThresholds;1”; and if you entermultiple variables, they need to be separated bya carriage return.
disableJRECheck 0 =JREvalidationtestsenabled
When set to 1, disable the validation tests of theJRE used by the monitoring solution to run Javacode. This can be used to force the monitoringsolution to use a non-Sun or non-Oracle JRE.
disablePslExecuteBugWorkaround
0 =activated
When set to ‘1’, deactivates the workaround inthe monitoring solution for a bug in thePslExecute() PSL function. If the monitoring solution detects that theversion of the PATROL Agent is affected by thePslExecute() bug, it uses an alternate techniqueto create asynchronous threads with theevent_trigger() function and the RemPsl standardevent. The disablePslExecuteBugWorkaroundvariable disables this workaround.
forceClassicConfigMode 0 =disabled
When the monitoring solution is used with BMCTrueSight Operations Management, all themonitoring solution configuration menus aredisabled in the PATROL Consoles. To enablethem, set the forceClassicConfigMode variable to1.
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Variables Default Value
Description
javaPassword None Password associated to the javaUsernamevariable.
javaPath None Path to the folder containing the Java executableused by the Collection Hub.
javaUsername n/a Username used to launch the Java CollectionHub.
pausedObjectList n/a List of the PATROL object path of the pausedobjects. (i.e. for which no collection will beperformed).
psCommand n/a Command used on UNIX/Linux systems toretrieve the list of the currently runningprocesses.Note: This command is used for debug purpose.
removedObjectList n/a List of instances that have been removed fromthe monitoring environment through the"Remove" KM Command.
startupDelay 0seconds
To specify the number of seconds that BMCTrueSight Operations Managerment - IBMDS6000, DS8000 Series Storage will wait beforestarting its discovery.
7. Click Add to List.
8. Click Close to save your settings.
You can easily modify or remove a variable by selecting it in the list and clicking either the Modify Selection or the Remove from List buttons.
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Scheduling Automatic ReportsBMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage can automaticallyproduce text reports about the monitored storage systems.
To schedule automatic reports1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and
select a policy view.
2. Click Edit to display the Add/Edit Policy dialog box.
3. Select the policy that applies to the PATROL Agent for which you need to configure thescheduling of automatic reports, and click Edit.
4. Click the Monitor Configuration tab.
5. Click the Schedule button.
Scheduling automatic reports
6. In the Schedule section, the time at which the report(s) must be generated.
7. Check the Activity report type to automatically generate the following reports:
Storage Units Activity: Reports on Read and Write Bytes for all the monitored subsystems
Fiber Ports Activity: Reports on ECKD, PPRC, and SCSI Read and Write Bytes and on TotalReceived and Sent Bytes for all monitored fiber ports
Ranks Activity: Reports on Read and Write Bytes for all monitored ranks.
Volumes Activity: Reports on Read and Write Bytes for all monitored disks and volumes.
8. Click Close to save your settings.
The history retention period can be set f rom the PATROL Console or f rom the PATROL Agent using aconf iguration variable. The default collection (retention) period is one day. Whenever a stored parametervalue exceeds its retention period, it is automatically deleted from the parameter history f ile. Refer to BMCdocumentation for details.
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Configuring Alert ActionsTrueSight IBM DS6000, DS8000 Storage Monitoring allows you to configure specific alert actionsto be executed when a problem occurs.
To configure alert actions1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and
select a policy view.
2. Click Edit to display the Add/Edit Policy dialog box.
3. Select the policy that applies to the PATROL Agent for which you need to configure variables,and click Edit.
4. Click the Monitor Configuration tab.
5. In the Global Alert Settings section, click the Alert Actions button.
Configuring Alert Actions
6. Select the type of event you want the solution to perform Upon a Storage Problem:
A STD 41 PATROL Event
A Specific PATROL Event (includes the alert origin — ApplicationClassName.Obj ectID.ParameterName).
No Event
These events are generated every time a threshold is exceeded. They contain a full Storage Health Reportdetailing the fault that has occurred.
7. (BPPM 9.5 and higher) Check the Enable Annotations option to make the solution annotatethe attribute’s graph with a comprehensive report of the problem.
8. Click Close to save your settings.
9. In the Add Monitor Types dialog box, click Update. If the monitor configuration has beensuccessfully added, click Close.
10. Click Finish to save your monitoring policy.
Monitoring your StorageEnvironment
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The BMC TrueSight Operations Management platform, combined with the powerful monitoringfeatures of TrueSight IBM DS6000, DS8000 Storage Monitoring, provides you with a visualrepresentation of the monitored resources in your environment to give you a full picture of yourSAN; The solution proactively detects, automatically predicts, and resolves IT performanceissues and sub-optimal configurations before users and services are negatively impacted.Integrated as a native module for BMC TrueSight Operations Management, TrueSight IBMDS6000, DS8000 Storage Monitoring monitors the physical aspects your entire IBM environment.It reports hardware failures and monitors key performance metrics. It helps you diagnose anyavailability issue in the SAN, and ensures maximum data protection by monitoring a wide rangeof critical components.
Viewing the Overall Activity of a Device
The BMC TrueSight Operations Management Monitoring menu gives you access to variousoptions for viewing your monitored environment: Applications, Devices, Events, Groups. Thischapter focuses on the Devices page that displays information about the IBM devices that BMCTrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage monitors.
Log on to the BMC TrueSight Operations Management console and select Monitoring > Devices toaccess basic information for each monitors associated with a monitored device
Devices Page
The Devices page displays information about the devices that TrueSight IBM DS6000, DS8000Storage Monitoring monitors and a view at the overall health of the system.
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To drill down and view a specific device details, click the device name or the events count.
Device name: Displays the Monitors tab in the Device Details page.
Events count: Displays the Events tab in the Device Details page.
Device Details
The Device Details page displays the device name, type, DNS name, IP address, and sourcename. The event status and severity matrix displays the number of events in each status andseverity.
Device Monitors
This page displays all the monitors that are associated with the device.The action menu allowsyou to change and sort the view. In the tile view, you can show or hide the monitor type andsource name. In the Table View, you can expand the monitor rows to drill down into the devicecomponents.
Device Events
This page displays all the events that are associated with the device. By default, events ofCritical, Major, Minor, Warning, and Information severity and Open, Acknowledged, andAssigned status are displayed. To view events of a specific status and severity, click theappropriate event count in the events matrix.
Refer to the BMC documentation for detailed information about the BMC TrueSight OperationsManagement features and options.
32Creating Consolidated Data Views withDashboards
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Creating Consolidated Data Viewswith DashboardsBMC TrueSight Operations Management provides dashboards to create consolidated andcustomized views of your monitored IT environment. Dashboards are build from dashlettemplates. Once you have selected the dashlet that corresponds to the type of view you wish tocreate, you can access a specific type of data and present it graphically.
BMC TrueSight Operations Managerment - IBM DS6000, DS8000 Series Storage monitorsavailability, capacity, and performance for IBM disk arrays. It makes this data available to youthrough different dashlets for you to create a clear view of the performance and status of yourstorage environment within a private or shared dashboard. The product leverages the BMCTrueSight Operations Management unified features and capabilities to offer you a deep visibilityinto over 200 key metrics.
When a dashlet in the dashboard identif ies a problem, it also acts as an access point to investigate andtroubleshoot the root cause.
This chapter explains how to create consolidated views for some of the most critical elements ofyour IBM environment. Dashboards report on critical aspects of your IBM storage systems, andconsolidate and normalize information from a variety of sources. While saving you considerabletime and effort, a unified view can help you rapidly and proactively detect poor storageperformance and hardware failures.
TipOnce you have created a dashboard, you may want to use its settings to create anotherdashboard f or a dif f erent device. To do so, copy the dashboard f rom the Dashboards page:1. Click My Dashboards or Shared Dashboards.
2. In the action menu to the lef t of the dashboard name, select Copy Dashboard.
3. The new dashboard appears in the My Dashboards list as Copy of <DashboardName>.
The following topics describe how to create dashboards for:
Identifying the Busiest Volume
Diagnosing Slow Volumes
Diagnosing Fiber Performance Issues
Reporting Disk Space Consumption
Use cases were performed with BMC TrueSight Operations Management v.10.1.
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Identifying the Busiest VolumeMonitoring volumes to find out if the amount of data processed is dangerously growing close tothe volume's limit will help you not being caught short of space without warning.
To identify the volumes that generate the most traffic, you will need to create a simple three-column dashboard. Dashboards allow you to gather specific types of data and display them in aconsolidated graphical format. For detailed information about dashboards options and features,refer to the BMC documentation.
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To Identify Busiest Volumes1. Login to your BMC TrueSight Operations Management console.
2. Select Dashboards from the navigation pane.
3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard
action menu .
4. Enter a Title for your dashboard and configure a Global Filter, if needed.
5. Click Add Dashlet to open the dashlet library for the first column of the row.
6. From the dashlet library, select the Device Performance template, and then click Close.
7. Select Configure Dashlet by clicking the button.
8. In the panel of input fields and options that opens below the dashboard, enter a Title for thedashlet and specify a Refresh Rate (default is 5 minutes).
9. Select the IBM storage device for which you want to compare volume traffic.
10. Select the Disk Read Byte Rate, Disk Write Byte Rate, Read Byte Rate and Write Byte Rateparameters for the first volume, and click Apply.
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Tip
To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ieldand click Search.
11. Repeat this operation in the next column of the dashboard for another volume and click Save.
12. The dashboard is completed and shows the Disk Read Byte Rate, Disk Write Byte Rate, ReadByte Rate and Write Byte Rate for both volumes.
Diagnosing Slow VolumesWhen servers are experiencing slow I/Os performance, you may want to verify the actualresponse time of the volumes the server is relying on. The response time represent the averagetime it takes to complete the read/write operations on a volume during the collection process.Typically, the average response time is below 10 milliseconds. You may also want to comparethis value with other volumes' response time to find out if they have relatively similarthroughput or if one server is really getting worse I/O performance than another.
The industry common guidelines in terms of response time are:
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Less than 10 ms Very good
Between 10 – 20 ms OK
Between 20 – 50 ms Slow, needs attention
Greater than 50 ms I/O bottleneck
To identify slow volumes, you will need to create a simple one-row dashboard. Dashboardsallow you to gather specific types of data and display them in a consolidated graphical format.For detailed information about dashboards options and features, refer to the BMCdocumentation.
To Diagnose a Slow Volume1. Login to your BMC TrueSight Operations Management console.
2. Select Dashboards from the navigation pane.
3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard
action menu .
4. Enter a Title for your dashboard and configure a Global Filter, if needed.
5. Click Add Dashlet to open the dashlet library for the first column of the row.
6. From the dashlet library, select the Device Performance template, and then click Close.
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7. Select Configure Dashlet by clicking the button.
8. In the panel of input fields and options that opens below the dashboard, enter a Title for thedashlet and specify a Refresh Rate (default is 5 minutes).
9. Select the IBM storage device for which you to compare volumes I/Os.
10. Select the Response Time for the first volume, and click Apply.
Tip
To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ieldand click Search.
11. Repeat this operation in the next column of the dashboard for other volumes and click Save.
12. The dashboard is completed and shows the Response Time for all the selected volumes.
If the response time is high, you will need to check the amount of data that is written and readon this volume. The bad performance may simply be due to an abnormally large amount of datato process.
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Diagnosing Fiber Performance IssuesEach external data port is represented by a Fiber Port instance. The attributes of this monitortype provide an in-depth picture of the traffic on each fiber link. This will notably helpadministrators identify which port or which type of traffic (open systems, mainframes, etc.)constitutes a bottleneck or diagnose 'multi-pathing' issues.
There are several groups of attributes for each instance of the IBM DS Fiber Port monitor typethat represent the different types of traffic on the port:
ECDK-prefixed attributes for mainframe traffic
PPRC-prefixed attributes for unit to unit replication traffic
SCSI-prefixed attributes for open system traffic (standard SCSI over fiber channel traffic)
To report on the traffic of each port, it is recommended to start looking at the Received Byte Rateand Sent Byte Rate. If these attributes show a bottleneck, the other attributes will help identifythe type of traffic that is causing this performance issue.
To diagnose fiber ports performance issues, you will need to create a simple one-rowdashboard. Dashboards allow you to gather specific types of data and display them in aconsolidated graphical format. For detailed information about dashboards options and features,refer to the BMC documentation.
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1. Login to your BMC TrueSight Operations Management console.
2. Select Dashboards from the navigation pane.
3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard
action menu .
4. Enter a Title for your dashboard and configure a Global Filter, if needed.
5. Click Add Dashlet to open the dashlet library for the first column of the row.
6. From the dashlet library, select the Device Performance template, and then click Close.
7. Select Configure Dashlet by clicking the button.
8. In the panel of input fields and options that opens below the dashboard, enter a Title for thedashlet and specify a Refresh Rate (default is 5 minutes).
9. Select the IBM storage device for which you want to compare fiber performance.
10. Select the Received Byte Rate and the Sent Byte Rate parameters for the first port, and clickApply.
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Tip
To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ieldand click Search.
11. Repeat this operation in the next column of the dashboard for another port and click Save.
12. The dashboard is completed and shows the Received and Sent Byte Rate for both ports.
9. If you notice a performance problem when analyzing the received/sent byte transfer on themainframe traffic, you can then create a new view with the ECDK/SCSI-prefixed attributes toidentify the source of the problem. Repeat the procedure and create a view for thefollowing attributes:
ECKD Received/Sent Byte Rate
SCSI Received/Sent Byte Rate
Analyzing the generated graphs will help you identify the origin of the bottleneck.
Reporting Disk Space ConsumptionMaking sure that a storage system has enough remaining disk space available is critical forseveral reasons:
SAN administrators want to make sure to be able to provision disk space for new serverswhen requested, as quickly as possible.
The storage system itself may need additional disk space for specific features to workproperly, like automatic snapshots, mirroring, etc.
If thin provisioning is used, the remaining disk space becomes dramatically critical since theinability to allocate additional space to a volume when requested by the subscriber host willlead to catastrophic data loss and corruption.
The disk space used is permanently monitored for each extent pool. The Subscribed Capacityparameter of a extent pool represents the amount of disk space that has been made available tothe subscriber hosts, or in other words, the amount of disk space that is seen by the serversconnected to the storage system.
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The Consumed Capacity parameter of a extent pool represents the actual space usage in theextent pool. The Consumed Capacity Percentage parameter is the most critical one, as a extentpool usage nearing 100% means that SAN administrators will not be able to create new volumesin the extent pool. By default, no alarm or warning threshold is set on this parameter as thefullness of a storage pool may be a normal situation.
To determine the actual disk space consumption for a storage system, you will need to create asimple three-column dashboard. Dashboards allow you to gather specific types of data anddisplay them in a consolidated graphical format. For detailed information about dashboardsoptions and features, refer to the BMC documentation.
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To Report on Disk Space Consumption1. Login to your BMC TrueSight Operations Management console.
2. Select Dashboards from the navigation pane.
3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard
action menu .
4. Enter a Title for your dashboard and configure a Global Filter, if needed.
5. Click Add Dashlet to open the dashlet library for the first column of the row.
6. From the dashlet library, select the Device Performance template, and then click Close.
7. Select Configure Dashlet by clicking the button.
8. In the panel of input fields and options that opens below the dashboard, enter a Title for thedashlet and specify a Refresh Rate (default is 5 minutes).
9. Select the IBM storage device for which you want to compare capacity consumption.
10. Select the Subscribed Capacity parameter for an extent pool, and click Apply.
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Tip
To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ieldand click Search.
11. Repeat this operation in the next column of the dashboard for the Consumed Capacityparameter and click Apply.
12. Finally, in the third column of the dashboard, select the Consumed Capacity Percentageparameter and click Save.
13. The dashboard is completed and shows the disk space consumption for the selected extentpools.
Reference Guide
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Introduction
This chapter lists all the monitor types and attributes provided by BMC TrueSight OperationsManagerment - IBM DS6000, DS8000 Series Storage to monitor your systems.
Please note that depending on the type of managed systems, some attributes may not beavailable.
Monitor Types
IBM DS Extent Pool
IBM DS Fiber Port
IBM DS LPAR
IBM DS Rank
IBM DS Physical Disk
IBM DS Storage Manager
IBM DS Storage Unit
IBM DS Volume
Baselines and Key Performance Indicators
Some attributes are identified by default as Key Performance Indicators (KPIs) and thereforeautomatically included in the base lining calculation. To learn more about auto baselining andKPIs, please refer to the Managing Baselines and Key Performance Indicators chapter.
In this guide, attributes flagged as KPIs and included by default in the baseline calculationprocess are respectively identified by the following icon: KPI
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IBM DS Extent PoolAttributes
Name Description Units DefaultAlertConditions
Type
Consumed Capacity Total capacity not consumed in the extent pool. Gigabytes (GB)
None Statistics
Consumed CapacityPercentage
Total capacity not consumed in the extent pool. Percentage (%)
None Statistics
Operation Rate Total number of operations per second. Operations/s
None Statistics
Status Status of the extent pool. {0= OK;1 =Degraded; 2=Failed}
Warning= 1Alarm = 2
Availability
Status Information Detailed information about the extent poolstatus.
n/a n/a n/a
Subscribed Capacity** Sum of the subscribed capacity of each volumein the extent pool.
Gigabytes (GB)
None Statistics
Subscribed CapacityPercentage**
Percentage of the subscribed capacity of eachvolume in the extent pool.
Percentage (%)
None Statistics
**These parameters will be missing if volumes monitoring is disabled.
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IBM DS Fiber PortAttributes
Name Description Units Default AlertConditions
Type
ECKD Read ByteRate
Accumulated time of ECKD read data onchannel.
Megabytes perseconds(MB/s)
None Statistics
ECKD ReadOperation Rate
Accumulated time of ECKD read operationson channel.
Operation/s
None Statistics
ECKD Write ByteRate
Accumulated time of ECKD write data onchannel.
Megabytes perseconds(MB/s)
None Statistics
ECKD WriteOperation Rate
Accumulated time of ECKD write operationson channel.
Operation/s
None Statistics
Operation Rate* Total number of operations per second. Operations/s
None Statistics
PPRC ReceivedByte Rate
Accumulated time of PPRC received data onchannel.
Megabytes perseconds(MB/s)
None Statistics
PPRC ReceivedOperation Rate
Accumulated time of PPRC receivedoperations on channel.
Operation/s
None Statistics
PPRC Sent ByteRate
Accumulated time of PPRC sent data onchannel.
Megabytes perseconds(MB/s)
None Statistics
PPRC SentOperation Rate
Accumulated time of PPRC sent operationson channel.
Operation/s
None Statistics
Present Indicates whether the device is present ornot since the last discovery.
{0 = No; 1= Yes}
Alarm = 0 Availability
Read OperationRate
Total of time spent on read operations. Operation/s
None Statistics
Read TimePercentage
Percentage of read time. Percentage (%)
None Statistics
Received ByteRate
Total of received data on channel. Megabytes perseconds(MB/s)
None Statistics
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Name Description Units Default AlertConditions
Type
SCSI Read ByteRate
Accumulated time of SCSI read data onchannel.
Megabytes perseconds(MB/s)
None Statistics
SCSI ReadOperation Rate
Accumulated time of SCSI read operations onchannel.
Operation/s
None Statistics
SCSI Write ByteRate
Accumulated time of SCSI write data onchannel.
Megabytes perseconds(MB/s)
None Statistics
SCSI WriteOperation Rate
Accumulated time of SCSI write operationson channel.
Operation/s
None Statistics
Sent Byte Rate Total of sent data on channel. Megabytes perseconds(MB/s)
None Statistics
Status Status of the fiber port. {0=OK; 1=Degraded; 2 =Failed}
Warning = 1Alarm = 2
Availability
Transfer ByteRate*
Total bytes transferred per second (sent andreceived).
Megabytes perseconds(MB/s)
None Statistics
Write OperationRate
Total of write operations on channel. Operation/s
None Statistics
Write TimePercentage
Percentage of write time on channel. Percentage (%)
None Statistics
* Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inBMC TrueSight Operations Management.
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IBM DS LPARAttributes
Name Description Units Default AlertConditions
Type
Present Indicates whether the device is present or notsince the last discovery.
{0 = No;1 = Yes}
Warning =0
Availability
Status Status of the device. {0=OK;1 =Degraded; 2 =Failed}
Warning =1Alarm = 2
Availability
IBM DS RankAttributes
Name Description Units Default AlertConditions
Type
Operation Rate* Total number of operations per second. Operations/s
None Statistics
Read Byte Rate Bytes read per second from the rank since thelast collect.
Megabytesperseconds (MB/s)
None Statistics
Read OperationPercentage
Percentage of read operations. Percentage (%)
None Statistics
Read OperationRate
Amount of read operation per second. Operations/s
None Statistics
Read ResponseTime
Average time taken by the controller to completeread requests during the polling period.
Milliseconds(ms)
Alarm ≥ 20(After 5consecutiveoccurrences)
ResponseTime
Status Status of the rank. {0=OK;1 =Degraded; 2 =Failed}
Warning =1Alarm = 2
Availability
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Name Description Units Default AlertConditions
Type
Transfer Byte Rate Total bytes transferred per second (sent andreceived).
Megabytesperseconds (MB/s)
None Statistics
Write Byte Rate Bytes written per second from the rank since thelast collect.
Megabytesperseconds (MB/s)
None Statistics
Write OperationPercentage
Percentage of write operations. Percentage (%)
None Statistics
Write OperationRate
Amount of write operation per second. Operations/s
None Statistics
Write ResponseTime
Average time taken by the controller to completewrite requests during the polling period.
Milliseconds(ms)
Alarm ≥ 20(After 5consecutiveoccurrences)
ResponseTime
* Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inBMC TrueSight Operations Management.
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IBM DS Physical DiskAttributes
Name Description Units Default AlertConditions
AttributeType
Present Indicates whether the device is present or notsince the last discovery.
{0 = No;1 = Yes}
Warning =0
Availability
Status Status of the physical disk. {0=OK;1 =Degraded; 2 =Failed}
Warning =1Alarm = 2
Availability
IBM DS Storage ManagerAttributes
Name Description Units Default AlertConditions
Type
Collection Status Indicates the status of the collection of thedevice.
{0= OK;1 =Degraded; 2=Failed}
Warning = 1Alarm = 2
CollectionStatus
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IBM DS Storage UnitAttributes
Name Description Units Default AlertConditions
Attribute Type
AvailableCapacity
Total capacity not consumed in the storageunit.
Terabytes(TB)
None Statistics
OperationRate*
Total number of operations per second. Operations/s
None Statistics
Port Count Number of FC and Ethernet ports in the storageunit. This value can be used to know thenumber of required licenses for themonitoring system.
Ports None Statistics
Read Byte Rate Bytes read per second from the storage unitsince the last collect.
Megabytes perseconds(MB/s)
None Statistics
Status Status of the storage unit. {0= OK; 1=Degraded; 2=Failed}
Warning = 1Alarm = 2
Availability
SubscribedCapacity
Number of terabytes reserved in the storageunit.
Terabytes(TB)
None Statistics
Transfer ByteRate
Total bytes read and written per second to thestorage unit.
Megabytes perseconds(MB/s)
None Statistics
Write Byte Rate Bytes written per second from the storage unitsince the last collect.
Megabytes perseconds(MB/s)
None Statistics
For detailed information about KPI, see Managing Baselines and Key Performance Indicators.
* Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inBMC TrueSight Operations Management.
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IBM DS VolumeAttributes
Name Description Unit Default AlertConditions
Type
Cache Fast Write HitRatio
Percentage of write operations thatwere successfully served by thecache.
Percentage (%)
None Statistics
DASD Fast Write HitRatio
Percentage of write operations thatwere successfully served by the DASDFast Write cache.
Percentage (%)
None Statistics
Disk Read Byte Rate Amount of data read per second fromthe disk.
Megabytes perseconds(MB/s)
None Statistics
Disk Read OperationRate
Percentage of operations read persecond on the disk.
Operations/s
None Statistics
Disk Read ResponseTime
Average time for a disk to complete aread request.
Milliseconds(ms)
Warning ≥ 20(After 5 consecutiveoccurrences)
ResponseTime
Disk Time Utilization Percentage of disk time utilization. Percentage (%)
None Statistics
Disk Write Byte Rate Amount of data written per secondfrom the disk.
Megabytes perseconds(MB/s)
None Statistics
Disk Write OperationRate
Percentage of operations written persecond on the disk.
Operations/s
None Statistics
Disk Write ResponseTime
Average time for a disk to complete awrite request.
Milliseconds(ms)
Warning ≥ 20(After 5 consecutiveoccurrences)
ResponseTime
Operation Rate* Total number of operations persecond.
Operations/s
None Statistics
Read Byte Rate Bytes read per second from thevolume since the last collect.
Megabytes perseconds(MB/s)
None Statistics
Read Cache Hit Ratio Percentage of read operations thatwere successfully served by the cacheon the volume.
Percentage (%)
None Statistics
Read Operation Rate Percentage of operations read persecond on the volume.
Operations/s
None Statistics
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Name Description Unit Default AlertConditions
Type
Read Response Time Average time for a volume tocomplete a read request.
Milliseconds(ms)
Warning ≥ 10(After 5 consecutiveoccurrences)Alert ≥ 100(After 2 consecutiveoccurrences)
ResponseTime
Response Time Average time taken by the volume tocomplete requests during the pollingperiod.
Milliseconds(ms)
Alarm ≥ 20(After 5 consecutiveoccurrences)
ResponseTime
Time Since LastActivity
Number of days since any activityoccurred on the volume.
Days None Statistics
Time Utilization Percentage of volume time utilization. Percentage (%)
None Statistics
Transfer Byte Rate*
Write Byte Rate Bytes written per second from thevolume since the last collect.
Megabytes perseconds(MB/s)
None Statistics
Write Operation Rate
Percentage of operations written persecond on the volume.
Operations/s
None Statistics
Write Response Time
Average time for a volume tocomplete a write request.
Milliseconds(ms)
Warning ≥ 10(After 5 consecutiveoccurrences)Alert ≥ 100(After 2 consecutiveoccurrences)
ResponseTime
* Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inBMC TrueSight Operations Management.
Managing Baselines and KeyPerformance IndicatorsTo detect abnormalities on the monitored environment, BMC TrueSight Operations Managementcalculates baselines per attribute based on values collected over a specified period of time todetermine a normal operating range. When the collected values for these parameters are out ofrange, an alert is triggered. Some attributes are identified by default as Key PerformanceIndicators (identified with the icon) and automatically included in the base lining calculation.
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Managing baselines
The baseline is the expected normal operating range for an attribute of a monitor. There are twobaselines: Baseline High and Baseline Low. Baseline High represents the point at which 95% ofthe weighted average of the historical values fall below this value for the selected time period; Baseline Low represents the point at which 90% of the weighted average of historical values forthe selected time period fall above this line.
Baselines are generated for KPI attributes that have an active abnormality thresholds.
Managing Key Performance Indicators
Starting from v9.5 of BPPM, attributes that have not been initially designated in the KM as KeyPerformance Indicators (KPIs) cannot be flagged as KPIs from BPPM/TrueSight. Althoughenabling baseline is possible through the Options > Administration > Intelligent EventThresholds feature available in the Infrastructure Management Server operator console, BMCdoes not recommend doing it.
For more information, refer to the BMC TrueSight Operations Management documentation available f romdocs.bmc.com.
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Index
- A -Abnormalities 54
Add Monitor Types 17
Advanced Configuration Variables 24
Annotate
Graph 28Attributes
Available Capacity 52
Collection Status 51
Consumed Capacity 46
Consumed Capacity Percentage 46
Disk Read Byte Rate 53
Disk Read Operation Rate 53
Disk Read Response Time 53
Disk Time Utilization 53
Disk Write Byte Rate 53
Disk Write Operation Rate 53
Disk Write Response Time 53
ECKD Read Byte Rate 47
ECKD Read Operation Rate 47
ECKD Write Byte Rate 47
ECKD Write Operation Rate 47
Operation Rate 46, 49, 52, 53
Port Count 52
PPRC Received Byte Rate 47
PPRC Received Operation Rate 47
PPRC Sent Byte Rate 47
PPRC Sent Operation Rate 47
Present 47, 49, 51
Read Byte Rat 49
Read Byte Rate 52, 53
Read Cache Hit Ratio 53
Read Operation Percentage 49
Read Operation Rate 47, 49, 53
Read Response Time 49, 53
Read Time Percentage 47
Received Byte Rate 47
Reference Guide 45
Response Time 53
SCSI Read Byte Rate 47
SCSI Read Operation Rate 47
SCSI Write Byte Rate 47
SCSI Write Operation Rate 47
Sent Byte Rate 47
Status 46, 47, 49, 51, 52
Subscribed Capacity 46, 52
Subscribed Capacity Percentage 46
Time Since Last Activity 53
Time Utilization 53
Transfer Byte Rate 47, 49
Write Byte Rate 49, 52
Write Operation Percentage 49
Write Operation Rate 47, 49
Write Response Time 49
Write Time Percentage 47Automatic Reporting 27
- B -Baselines
BMC ProactiveNet Performance Management 54
Generation 54
Manage 54
Requirements 54BMC ProactiveNet Performance Management
Abnormalities 54
Baselines 54
Key Performance Indicators 54
KPI 54Busiest Volumes
Identify 33
- C -Component Installation package
creating 14
downloading 15Configuration Variables 24
Configure
Alert Actions 28
Annotations 28Configuring
Collect Timeout 17
discovery interval 21
Discovery Timeout 17
Encryption 17
Hostname 17
monitor settings 17
Port Number 17
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Configuring
WBEM Credentials 17Consumed Capacity 40
Consumed Capacity Percentage 40
- D -Dashboards 32
Debug Mode
enabling 20Device
Details 30
Events 30
Monitors 30
Overall Activity 30
Page 30Discovery Interval
configuring 21Disk Read Byte Rate 33
Disk Space Consumption
Report 40Disk Write Byte Rate 33
Downloading 15
- F -Features 8
Fiber Performance Issues
Diagnose 38
- G -Generate
Baselines 54Goals 8
Graph
Annotate 28
- H -Hitachi Disk Array 45
- I -Importing the Monitoring Solution 13
Installation
configuring 17
Installing 15
Installing the Monitoring Solution 12
Issues
Fixed 6
- K -Key Concepts 8
Key Performance Indicators
BMC ProactiveNet Performance Management 54
Manage 54KPI
BMC ProactiveNet Performance Management 54
Manage 54
- M -Manage
Baselines 54
Key Performance Indicators 54
KPI 54Monitor
Storage Environment 30Monitor Settings
configuring 17Monitor Types
IBM DS Extent Pool 46
IBM DS Fiber Port 47
IBM DS LPAR 49
IBM DS Physical Disk 51
IBM DS Rank 49
IBM DS Storage Manager 51
IBM DS Storage Unit 52
IBM DS Volume 53
Reference Guide 45Monitoring
volumes 22
- N -New 6
- P -Package 14, 15
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PATROL Event
Specific 28
Standard 28
STD_41 28Performance
Volumes 35Polling Interval
setting 22
- R -Read Byte Rate 33
Received Byte Rate 38
Reference Guide
Application Classes 45
Attributes 45Release Notes 6
Reports
scheduling 27Response Time 35
- S -Scheduling
Reports 27Sent Byte Rate 38
Setting
polling interval 22Slow Volumes
Diagnose 35Storage Environment
Monitoring 30Subscribed Capacity 40
Supported Platforms 10
- T -Tags 17
- V -Variables
collectionHubHeapSizeMax 24
collectionHubHeapSizeMin 24
collectionHubOverrideJavaCommandLine 24
defaultReinitializationOptions 24
disableJRECheck 24
disablePslExecuteBugWorkaround 24
forceClassicConfigMode 24
javaPassword 24
javaPath 24
javaUsername 24
pausedObjectList 24
psCommand 24
removedObjectList 24
startupDelay 24Volumes
filtering 22
- W -Write Byte Rate 33
About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software, providescomprehensive multi-platform monitoring solutions that enable management of thehardware and software aspects of all servers and SANs and covering up to 100 % ofcustom applications within the BMC TrueSight environment. Sentry Software alsodevelops adapters for BMC Atrium Orchestrator that enables IT administrators toautomate the execution of common requests and tasks that occur in the daily course ofIT operations. Combined with BMC’s servers and network automation tools, theadapters allow IT administrators to implement provisioning and decommissioningworkflows that cover all layers of their IT infrastructure. Finally, Sentry Software designsconnectors that bring storage capacity metrics into BMC TrueSight Capacity Optimizationto ensure IT administrators that their storage infrastructure is properly sized for theircurrent and future needs.
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