BMC Performance Manager Express for Hitachi Disk Arrays …€¦ · BMC Performance Manager Express...

User Documentation December 2014

BMC Performance ManagerExpress for Hitachi Disk Arrays

Version 2.1.00

Customer SupportYou can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."

Support Web Site

You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can

Read overviews about support services and programs that BMC Software offers:

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Find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers

You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com

Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web, call800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and email contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.

Before Contacting BMC Software

Before you contact BMC Software, have the following information available so that Customer Support canbegin working on your problem immediately:

Product information

product name

product version (release number)

license number and password (trial or permanent)

Operating system and environment information machine type operating system type, version, andservice pack or other maintenance level such as:

PUT or PTF

system hardware configuration

2

BMC Performance Manager Express for Hitachi Disk Arrays

Version 2.1.00

http://www.bmc.com/support_home



Table of Contents 3


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Table of Contents...........................................................................................................................11The Product

...........................................................................................................................12Synergy with BMC Performance Manager Express for Hardware

...........................................................................................................................15Supported Platforms

...........................................................................................................................16Migrating from v.1.0.00

...........................................................................................................................17Installing Hitachi Device Manager

...........................................................................................................................17Installing the Hitachi Command Suite

...........................................................................................................................20Installing the Device Manager Agent

...........................................................................................................................27Configuring the Hitachi Device Manager

...........................................................................................................................36Enabling Statistics

...........................................................................................................................39Installing BMC Performance Manager Express for Hitachi Disk Arrays

...........................................................................................................................41Adding BMC Performance Manager Express for Hitachi Disk Arrays to an Element Profile

...........................................................................................................................45Adding BMC Performance Manager Express for Hitachi Disk Arrays to an Existing Element

...........................................................................................................................48Automatically Enabling the Application Classes

...........................................................................................................................50Creating and Importing an Adapter for a BMC Portal Solution

...........................................................................................................................57Managing Baselines and Key Performance Indicators

...........................................................................................................................61Deleting Application Classes from an Element

...........................................................................................................................62Deleting Application Classes from an Element Profile

...........................................................................................................................63Removing BMC Performance Manager Express for Hitachi Disk Arrays from the Portal

...........................................................................................................................66Viewing the Overall Activity of a Disk Array

...........................................................................................................................68Reporting the Total Traffic on an Hourly or Daily Basis

...........................................................................................................................7 0Reporting a Disk Space Consumption

...........................................................................................................................7 1Reclaiming Space of Unmapped (Unused) LUNs

...........................................................................................................................7 2Identifying the Hosts that can Access a LUN

...........................................................................................................................7 3Setting Thresholds

...........................................................................................................................7 6Enabling the Debug Mode

...........................................................................................................................7 9Application Classes

...........................................................................................................................80Disk Array

...........................................................................................................................81Controller

...........................................................................................................................82Fiber Port

...........................................................................................................................83Hitachi SMI-S Provider

...........................................................................................................................84SMI-S Provider Managed Array

...........................................................................................................................85Storage Pool

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...........................................................................................................................86Volume

...........................................................................................................................87Special Note on Application Collection Status

Release Notes for v2.1.00

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What's New

Hitachi Device Manager v.8 is now supported. Please note that the monitoring history will be lost whenupgrading to version 8.

Volumes Monitoring: it is now possible to disable the monitoring of all the volumes of a system tolimit the number of instances created and therefore reduce the system resource consumption.

The Port Count parameter has been added to the Disk Array application class to report on thenumber of ports available on the disk array.

The FQDN parameter has been added to the Disk Array application class to provide the fully qualifieddomain name of the storage system, as exposed to BPPM.

Changes and ImprovementsThe mechanism that handles the parsing of WBEM queries has been improved to reduce theconsumption of CPU and memory resources.

New computation for capacity parameters:

o the Available Capacity parameter now considers the space available for the Storage Pool

creation.

o the Subscribed Capacity parameter of the Disk Array application class now only considers the

volumes exposed to hosts.

The "Array" and "FC Port" application classes were respectively renamed "Disk Array" and "FiberPort".

Fixed IssuesThe Transfer Bytes parameter for Disk Array, Controller, Fiber Port, Storage Pool, andVolume application classes were not properly displayed in the accumulated parameter-type reports.

For some performance parameters, a missing value was interpreted as zero instead of No Data.

The serial number was displayed twice for the VSP disk arrays.

The subscribed capacity of the VSP parity groups was not properly calculated.

The host visible capacity parameter was wrongly computed on the following thinly provisionedvolumes: AMS, HUS, or USP.

Performance parameters were missing due to a collect issue. These parameters are now properlycollected.

A display issue (blank spaces and carriage returns) occurred in Portal's string values.

When a volume owns two controllers, the Hosts parameter would list duplicated hosts.

The Time Since Last Activity parameter of the Volume application class now always displays avalue.

The Thin Provisioning Pool's size now equals its capacity.

The Bandwidth Utilization parameter of the Fiber Port application class is now properlycalculated.

Overview

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BMC Performance Manager Express for Hitachi Disk Arrays is an agent-less Performance Manager forthe BMC Portal environment. It allows you to automatically discover and monitor every aspect of Hitachidisk arrays, from the general health of the array to the performance of the LUNs and from the filesystems space usage to the mirroring and snapshots mechanisms latency; and to consolidate diversemonitoring needs within the Portal framework through a single solution.

To setup a complete monitoring of the disk array, we strongly recommend you to also use BMCPerformance Manager Express for Hardware that covers all the physical aspect of the disk array(status of the disks, ports, temperature, power supplies, power consumption, etc).

Being a Performance Manager specifically designed for BMC Portal, BMC Performance Manager Expressfor Hitachi Disk Arrays uses the Portal’s web-based interface and features for installing, managing andmonitoring your infrastructure.

Getting Started

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This section describes the prerequisites and the procedures you must perform before you install BMCPerformance Manager Express for Hitachi Disk Arrays. Please follow the given instructions carefully inorder to ensure a successful integration of the solution within the Portal environment.

Minimum Requirements

The computer on which you install BMC Performance Manager Express for Hitachi Disk Arrays shouldalready have:

1. BMC Performance Manager Portal version 2.5.00

2. Access to an RSM i.e. Remote Service Monitor

The RSM program must be installed on a Windows platform. This can either be same as the serverwhere the Portal is installed or, any other Windows computer on the network.

Once you install BMC Performance Manager Express for Hitachi Disk Arrays, you can add as manyelements as you require in your monitoring environment.

11The Product


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The Product

The BMC Performance Manager Express for HitachiDisk Arrays package

The file required for the installation of BMC Performance Manager Express for Hitachi Disk Arrays is:

BPM-Express-Hitachi-DiskArrays-<version>.par

The above-mentioned file is valid for installation on Windows, UNIX and Linux.

Please contact your BMC sales representative to purchase the license to use product. The productpackage is to be downloaded from the Sentry Software website on the BMC Performance ManagerExpress for Hitachi Disk Arrays product page. A trial version is available for free from the SentrySoftware website.

How it works

Once BMC Performance Manager Express for Hitachi Disk Arrays is installed in your Portal environment:

1. To start up the monitoring, add its corresponding application class to an element or element profile.The BMC Performance Manager Express for Hitachi Disk Arrays application classes are listed underthe Storage category.

2. Fill in Properties and Credentials information and click Next

3. Set the threshold parameters

4. Click Finish to validate.

Portal level

BMC Performance Manager Express for Hitachi Disk Arrays is an agent-less solution designed specificallyfor BMC Portal. Therefore, it uses/shares/offers all the procedures, features and capabilities offered inthe Portal, like Element Profile, Shared credentials, Adding/Editing/Deleting classes etc.

Hitachi Disk Arrays level

As described above, you need to enter certain information:

Collection interval

Configuration details depending on the version.

12Synergy with BMC Performance ManagerExpress for Hardware


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Synergy with BMC PerformanceManager Express for HardwareTo benefit from a complete monitoring of Hitachi disk arrays, BMC Performance Manager Express forHitachi Disk Arrays needs to be used in conjunction with BMC Performance Manager Express forHardware.

BMC Performance Manager Express for Hardware discovers all the physical components, thatis: controllers, disks, power supplies, fans, network and fiber ports, and reports hardware failureson these components. Additionally, it monitors the traffic on each network and fiber port.

BMC Performance Manager Express for Hitachi Disk Arrays monitors all of the performancemetrics and usage statistics of your Hitachi disk arrays, such as file disk space usage, storage controller utilization, I/Os on the disks/controllers/volumes, etc. It continuously monitors the activityof each filer and is also able to build reports on past utilization statistics.

The complete storage monitoring solution architecture is composed of the elements represented in theillustration below:

BMC Perform ance Manager Express for Hitachi Disk A rray s - A rchitecture diagram

Installation Guide

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Introduction

This chapter explains how to install and run BMC Performance Manager Express for Hitachi Disk Arraysfor BMC Portal.

As BMC© Performance Manager Express for Hitachi Disk Arrays is a performance manager specificallydesigned for the BMC Portal environment, it uses the Portal’s web-based interface and features forinstalling, managing and monitoring your Information Technology (IT) infrastructure. The full integrationwith BMC Portal provides a single customizable entry point for data from multiple sources and a singleview that enables you to monitor the health and performance of your infrastructure.

15Supported Platforms


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Supported Platforms

BMC Performance Manager Express for Hitachi Disk Arrays supports the following Hitachi disk arrays:

Hitachi Adaptable Modular Storage 2000 family (AMS)

Hitachi Universal Storage Platform (USP, USP-V/USP-VM)

Hitachi Unified Storage (HUS)

Hitachi Virtual Storage Platform (VSP).

16Migrating from v1.0.00


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Migrating from v1.0.00

Owing to structural changes, an automatic migration from version 1.0.00 of BMC Performance ManagerExpress for Hitachi Disk Arrays is not possible. Users of version 1.0.00 should remove the PM from allelements and completely uninstall the PM before uploading and installing v2.x..

If the previous version is not removed from the Portal and v2.x is loaded, the two PMs will appearseparately in the list of application classes, and the older version will continue to monitor elements.

17Installing Hitachi Device Manager


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Installing Hitachi Device Manager

Pre-requisitesBefore installing the Hitachi Device Manager, make sure that:

The server’s definitive name has been set. The installation of this software sets configurationvariables based on the server’s DNS Name.

Adobe Flash Player is installed.

Monitoring history will be lost when upgrading to Hitachi Device Manager v.8.

Installing the Hitachi Command SuiteThe installation files are contained on the Hitachi Device Manager Server DVD.

1. Double-click the Index.html file



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2. Click Install to launch the Hitachi Command Suite installer:

3. Click Next.



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4. Choose the installation folder and click Next.

5. Click Install.



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6. When the installation is complete, click Finish.

7. Open the Hitachi Command Suite: http://127.0.0.1:22015/DeviceManagerWebService/index.jsp

8. Click on License and Install License.

Installing the Device Manager Agent1. Log into the Hitachi Command Suite Console: http://127.0.0.1:22015/

DeviceManagerWebService/index.jsp



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2. Click Install to launch the Device Manager agent installer:

3. Click Next.



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4. Select the "I accept the terms of the License Agreement" option and click Next

5. Choose the install folder and click Next. A screen will appear to ask you permission to add afirewall exception even if your server’s firewall is not enabled:



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6. Select YES and click Next.

7. Select the user account to be used for launching the agent service. Selecting NO will use the LocalSystem Account (recommended). Click Next.



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8. Click Install.

9. When the installation is complete, click Yes to setup the Device Manager agent. The agent will thencheck connection to Device Manager (Hitachi’s Name for Command View Advanced Edition).



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10. Select YES to specify the Device Manager server Information, change the IP address to 127.0.0.1and click Next.

11. Click OK.



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12. Select YES to enable the Execution Period of the HiScan Command. Select pre-determined orrandom hour (do not use the default 2:30am) to prevent agent conflict. Click Next.

13. Select NO in order not to set up the RAID Manager (it is not needed by Sentry / CVAE) and clickNext.

14. A message "The Device Manager agent setup has completed successfully" appears. Click OK tofinish the installation.



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Configuring the Hitachi Device Manager1. Log into the Hitachi Command Suite Console: http://127.0.0.1:22015/

DeviceManagerWebService/index.jsp

2. Click the Add Storage System button located under the Administration > Storage Systemstabs:

3. Select the Storage System Type.

For Hitachi Series Storage System (VSP / USP-V), provide the IP address and Credentials:

For Hitachi Series Storage System (AMS), provide the Controller’s IP addresses and Credentials:



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4. Click OK. A Data Collection Task will be generated to add the Storage System. Click View TaskStatus for details.

5. Wait for the Data Collect Task to complete successfully.

6. (USP-V and VSP only) Create the Administrative LUN:

Click the Resources tab.

Expand all storage systems and select the recently added storage system.

Select Volumes.

Under General Tasks, select Allocate Volume and fill the fields as follows:

Host: for Physical Servers, the name of the host where CVAE is installed; for VirtualServers on ESX host, the name of the ESX host server.

Size: Can be as small as 50MB since this LUN will not actually have data.

VolumeType: Basic Volume

Location: Internal



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Click Show Plan.

Verify that the allocation task has completed correctly:

7. Make the Volume/LUN a Command Device:

Log into the Storage System.

Expand the Storage System folder and select Logical Devices.

Select the Logical Device (LUN / Volume) that you want to make a Command Device.

Click More Actions > Edit Command Devices.



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8. Enable the logical device as a Command Device:

9. (Virtual Machines on ESX hosts only / For physical hosts, skip this section) Raw DeviceMapping or LUN allocation will not work for Virtual Machines on ESX Hosts. The HBA port or HBACard must be allocated directly to the VM. The server needs to be vt-d compatible and havesufficient free HBA ports for each instance of the SMI-S provider you require. To allocate a port for passthrough:

Under the ESX Host’s Configuration tab, select Advanced Settings and click ConfigurePassthrough:



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Select the HBA port(s) that you wish to allocate to VMs:

Click OK.

Restart the ESX Server.

Add the HBA ports to the Virtual Machine:



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Once the VM or Physical server sees the LUN, Windows should find a new hard drive:

Click OK to create an MBR (Master Boot Record).

Run the following command: C:\Program Files (x86)\HDVM\HBaseAgent\bin>perf_findcmddev.exe view



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If the Storage System does not appear, run: C:\Program Files (x86)\HDVM\HBaseAgent\bin\hldutil

Refer to the RAID ID Translation Table below to find the OPEN-V-CM (command device LUN) forthe storage system:

R700 for VSP

R600 for USP-V

R601 for USP-VM

10. Edit the file: C:\Program Files (x86)\HDVM\HBaseAgent\mod\hdvm\config\typeperf_cmddev.properties

11. Translate the information from hldutil to perf_cmddev.properties Disk1 HITACHI OPEN-V-CM CL1-A 0 0 00:8C 14EAE

R700 0-0 2100001B3284D3DD 2000001B3284D3DD

R700.85678.0.140 : \\.\PhysicalDrive1

The Disk Number and Model number can be copied directly.

The Serial, CU, and LDEV Number need to be translated from HEX to Decimal.



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Run perf_findcmddev view to check configuration:

Run perf_findcmddev verify to ensure configuration is valid:

The verify command will highlight any invalid or non-functional lines in the configuration:

If the configuration is valid, use the perf_findcmddev write command to save the configuration. Anyinvalid configuration lines (such as PhysicalDrive2 in the example above will be removed from theconfiguration by the write command.

12. Configure the Hitachi Command View server to use the agent:

Edit Hitachi\HiCommandServer\config\server.properties

Search for the following line: # host name for the CIM agent

server.cim.agent=

13. Add the hostname for the CIM agent. The hostname should be the short, non-FQDN of the server: # host name for the CIM agent

server.cim.agent=Hitachi-SMIS



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14. If the server is the same as the agent (by default), take the hostname from the server variable: server.http.host= Hitachi-SMIS

15. Restart the Server (or restart all Hitachi Services).

16. Log into Hitachi Command View Server after reboot to ensure that it is working.

36Enabling Statistics


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Enabling Statistics

On Hitachi storage systems, the statistics need to be enabled to allow BMC Performance ManagerExpress for Hitachi Disk Arrays to monitor performance.

Using Hitachi Storage Navigator Modular1. Log on to the Hitachi Storage Navigator Modular console with the administrator’s account.

2. In the left pane menu, expand Resource. Click Arrays

3. Select the array from the Array Name list. The interface corresponding to the selected disk arrayopens.

Selecting the array from the A rray Nam e list

4. In the tree view related to your disk array, click Performance > Monitoring.

Enabling Statistics - Monitoring



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5. Click the Change Measurement Items button to display the Performance MeasurementItems Property.

Enabling Statistics - Changing m easurem ent item s

6. Check each item check-boxes and click OK to finish.



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39Installing BMC Performance Manager for HitachiDisk Arrays


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Installing BMC PerformanceManager for Hitachi Disk ArraysUploading BMC Performance Manager Express forHitachi Disk Arrays to BMC Portal1. Place the BPM-Express-Hitachi-DiskArrays-<version>.par file in a known location on your file

system. Login to the Portal with the WBEM credentials.

Logon to the BMC Portal

40Installing BMC Performance Manager for HitachiDisk Arrays


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2. Click on Portal, then under Tasks click Performance Managers.

Selecting a Perform ance Manager

3. Click Upload and then click Browse to open a file selection dialog box.

4. Select BMC PM Express Hitachi Disk Arrays by Sentry Software and click Upload.

5. The Portal uploads the PAR file to the database, and BPM Express Hitachi Disk Arrays now appearsas BMC PM Express Hitachi Disk Arrays by Sentry Software in the list of PerformanceManagers. The word Published next to BMC Performance Manager Express for Hitachi Disk Arraysin the Performance Manager list indicates that the product is successfully installed. You are nowready to begin using BMC Performance Manager Express for Hitachi Disk Arrays.

6. In the Portal Configure tab, verify each monitored array's properties and thresholds values to makesure all the necessary settings are properly configured.

41Adding BMC Performance Manager Express forHitachi Disk Arrays to an Element Profile


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Adding BMC Performance ManagerExpress for Hitachi Disk Arrays toan Element Profile1. Login to the Portal with normal user credentials.

2. Click Configure tab > Element Profiles. The Available Profiles page appears. Select the Profile towhich you wish to add the Storage class > Edit.

Selecting a Profile

3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add.



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A dding A pplication Classes

4. The Element Profile Properties – Add Application Classes page appears. Choose Storagefrom the Select Category drop-down list.

Selecting the Storage A pplicable Class



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5. Select the application class applicable to your system and click Next.

6. On the Properties and Credentials page, enter the information required for monitoring the diskarray.

Information required to monitor Windows systems

Input Properties Description

Collection interval Select the polling interval from the drop-down list. Unit: Minutes.

Credentials Enter the login and password used to connect to the remote element through WMI.

Hostname Enter the Hostname or IP address of the remote machine

Port Indicates the port number to be used by the SMI-S Agent (default: 5989).

Transport Protocol Select the transport protocol to be used by the SMI-S Agent (for HTTP, the defaultport is 5988; for HTTPS the default port is 5989).

Oversubscription SituationThreshold (%)

Enter a threshold value (%) for the consumed capacity percentage that will set thesituation parameter to 1 (TRUE) and trigger a warning for thin and oversubscribedstorage pools. This parameter applies only to thin Storage Pool (An Alarm is triggeredwhen the subscribed capacity percent is greater than 100 % and the consumedcapacity is higher than 75 %).

Refresh Hitachi Device Manager Hitachi Device Manager does not automatically take into account configurationchanges. Therefore, it is recommended to periodically trigger a procedure of refresh.

This operation is resource and time consuming in large env ironment.

Disable Volumes Monitoring Select an option [Yes|No] to enable/disable the monitoring of all volumes. When thevolumes monitoring is disabled, discovery and collect requests and operations are nolonger performed. By default, this option is not checked.

Debug Mode "Yes" enables the debug mode. The debug output produced is stored on the RSMserver in a file located at "%RSM_HOME%/RSM(xx)/server/rsm/log/sen*_debug.log".

Please do not leave the debug mode enabled for too long as the debug file may growindefinitely.

Input Properties Description

Collection interval Select the polling interval from the drop-down list. Default: 5. Unit: Minutes.

Credentials Enter the login and password used to connect to the remote element through WMI.

Hostname Enter the Hostname or IP address of the remote machine

Debug Mode "Yes" enables the debug mode. The debug output produced is stored on the RSMserver in a file located at "%RSM_HOME%/RSM(xx)/SEN_HDS/sen_hds_debug_hostname.log". Please do not leave the debug mode enabled fortoo long as the debug file may grow indefinitely.



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7. After entering the element properties and credentials, you arrive at the final step for adding the BMC Performance Manager Express for Hitachi Disk Arrays application class: Thresholds, Propertiesand Credentials.

8. Thresholds are automatically set by BMC Performance Manager Express for Hitachi Disk Arrayssection). Click Finish.

Elem ent Profile Properties

9. Click Done to save the changes made. The BMC Performance Manager Express for Hitachi DiskArrays application class is now added to all the elements in the selected Element Profile.

45Adding the Hitachi Disk Arrays Application Classto an Existing Element


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Adding the Hitachi Disk ArraysApplication Class to an ExistingElement1. In the Configure tab: Click the Element to which you wish to add the Hitachi Disk Arrays solution

and the Element Properties page appears. Scroll down to Application Classes > Add. Makesure that the element's platform is defined as Storage.

A dding an A pplication Class

2. On the Properties – <Element> – Add Application Classes page > Select Category >Storage.

3. In the available Application Class list, select the application class applicable to the element andclick Next.

A pplication Class Properties

4. The Properties and Credentials page appears asking for the information required for monitoringthe disk array. Enter the WBEM username and password valid on the Hitachi Device Manager. Thesecredentials must have been previously configured in the Hitachi Device Manager as described in theInstalling Hitachi Device Manager section.

5. Thresholds are automatically set by BMC Performance Manager Express for Hitachi Disk Arrays. It isrecommended that you leave the default thresholds as they are. Click Finish. Details on how tomodify thresholds are given in the User Guide.

You can now return to the Status tab to view the monitoring of the element by BMC PerformanceManager Express for Hitachi Disk Arrays.

Integrating with BMCProactiveNet PerformanceManagement

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Overview

To integrate a Performance Manager into BMC ProactiveNet, you need to first install and configure thesolution in BMC Portal, automatically enable the application classes and create a specific adapter. Anadapter for BMC Portal facilitates pulling of performance data from existing BMC Portal solutions intoBMC ProactiveNet. Using an Adapter, you can import BMC Portal application classes (provided in aPerformance Manager – PM) into BMC ProactiveNet. The Adapter periodically synchronizes theperformance data collected by these application classes into BMC ProactiveNet.

Integration with BMC Proactiv eNet Perform ance Managem ent

48Automatically Enabling the Application Classes


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Automatically Enabling theApplication ClassesAutomatically enabling application classes when performing a firstinstallation

1. Uncompress the BPM-Express-for-Hitachi-DiskArrays-<version>-PM2BPPM.zip file

2. Copy all the BPM_BPM_EXPRESS_FOR_HITACHI_DISKARRAYS_SOLUTIONSEN_HDS_MAIN

xml files into: <BPPM install dir>\ProactiveNet\pw\pronto\systdata\adapter-defaults

3. Restart the BMC ProactiveNet server

You will then have to create and import an adapter for a BMC Portal PM

Automatically enabling application classes when performing anupgrade of a Performance Manager

1. Uncompress the BPM-Express-for-Hitachi-DiskArrays-<version>-PM2BPPM.zip file in<BPPM install dir>\ProactiveNet\pw\pronto\systdata\adapter-defaults

2. Restart the BMC ProactiveNet server

3. Remove all previously installed Hitachi Disk Arrays Portal adapters from your BPPM environment:

a. Open the BMC ProactiveNet Administration Console. Right-click the Adapters folder and selectImport Monitor Types and Add Adapter > BMC Portal.

b. In the Configuration tab, set the connection parameters

49Automatically Enabling the Application Classes


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In the Instance Name field, enter a name for this instance of the Adapter that will perform

the integration of the ‘targeted PM’ into BMC ProactiveNet.

Select the Agent where this instance of the Adapter will be executed

Enter the required information to connect to BMC Portal: BMC Portal Host Name or IP

address, Port, BMC Portal User Name and Password

Enter the required information to connect to BMC Portal Datastore: BMC Portal Datastore

Host Name or IP address, Port, and credentials

c. Select only the Hitachi Performance Manager monitor

d. Click Continue to validate the list of application classes to remove

e. Click Next to validate the list of removed application classes

f. Click Close to terminate the procedure without adding a new adapter

You will then have to create and import an adapter for a BMC Portal PM�

50Creating and Importing an Adapter for a BMCPortal Solution


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Creating and Importing an Adapterfor a BMC Portal Solution

Creating an Adapter for a BMC Portal Solution1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration Console is

displayed as shown in the following figure:

A ccessing the A dm inistration tab in the A dm inistration Console



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2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMCPortal.

Im porting Monitor Ty pes and A dding A dapter



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3. In the Configuration tab, enter the required information:

Setting the connection param eters

In the Instance Name field, enter a name for this instance of the Adapter that will perform theintegration of the ‘targeted PM’ into BMC ProactiveNet.

Select the Agent where this instance of the Adapter will be executed

Enter the required information to connect to BMC Portal: BMC Portal Host Name or IPaddress, Port, BMC Portal User Name and Password

To successfully integrate the PM with BMC ProactiveNet, the BMC Portal User Account specifiedmust have at least been used once to log in to BMC Portal and have the Hitachi Disk ArraysApplication Class added to an existing element.

Enter the required information to connect to BMC Portal Datastore: BMC Portal Datastore HostName or IP address, Port, and credentials



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4. Click Next to continue

Selecting the A pplication Classes to im port



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5. Select the application class to import and click Next

6. Set the Filter details if needed.

Setting filter details



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7. Click Next to Continue.

8. Set the Auto-sync poll scheduling, if needed.

Scheduling A uto-sy nc polls



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9. Click Next to continue. The system displays a summary of your settings, click Finish to confirm. TheAdapter has been added to the Adapters folder of the Administration Console.

A dapter added to the A dapters folder

10. To see the class instances that have been imported by the Adapter, expand the Adapters folder,right-click the Adapter and select Details.

We strongly recommend that you create a specific adapter for each PM you need to integrate intoBMC ProactiveNet to enable the update of a single PM independently.

Once created and imported, the Adapter will be displayed in the Devices folder of the BMC ProactiveNetOperations Console.

57Managing Baselines and Key PerformanceIndicators


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Managing Baselines and KeyPerformance IndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMC ProactiveNetcalculates baselines per parameter (metrics or attributes) based on values collected over a specifiedperiod of time to determine a normal operating range. When the collected values for these parametersare out of range, an alert is triggered.

Some parameters are identified by default as Key Performance Indicators and therefore automaticallyincluded in the base lining calculation.

Managing baselines

The baseline is the expected normal operating range for a metric or attribute of a monitor.

The baseline is calculated by collecting the values for a monitor’s attributes and metrics over a specifiedtime period and establishing a low baseline value (consisting of the 10th percentile of all the values for agiven time period) and a high baseline value (consisting of the 90th percentile of all the values for agiven time period), taking a weighted average of these values over time. A higher weight is given to thelatest data being factored into the baseline average. The accuracy of the baseline improves over time.

Requirements for baseline generation

For baselines to be generated for an attribute, that abnormality threshold means that the thresholdexists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have anactive abnormality threshold and are also KPI attributes will have baselines generated for them.

Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.

Managing Key Performance Indicators

The KPI attribute of a parameter can be activated or deactivated manually through the BMC ProactiveNetAdministration Console. In this PM, some parameters or attributes have been designated as importantindicators of performance (KPIs). We do not recommend that these default settings are modified.

However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet AdministrationConsole.

58Managing Baselines and Key PerformanceIndicators


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To add or remove Key Performance Indicator (KPI) attributes for amonitor type

1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. TheKPI Administration dialog box is displayed.

2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPIattributes. A list of attributes for the selected monitor type is displayed.

3. In the KPI column for the attributes that you want to add or remove as Key Performance Indicators:

select the KPI check box to add the corresponding attribute as a KPI

deselect the KPI check box to remove the corresponding attribute from the KPIs for that monitortype

For complete and detailed information on this procedure, please refer to the BMC ProactiveNet documentationavailable from BMC Web site.

Parameters for which the system by default calculates baselines as well as parameters considered asKPIs are respectively identified by the following icons:

Baselining

KPI

Un-installing BMCPerformance ManagerExpress for Hitachi DiskArrays

60


Version 2.1.00

The procedure is the same as for any other Performance Manager on the Portal:

1. Delete all BMC Performance Manager Express for Hitachi Disk Arrays application classes from allelements and element profiles

2. Remove BMC Performance Manager Express for Hitachi Disk Arrays from the Performance Managerlist of the Portal.

The BMC Performance Manager Express for Hitachi Disk Arrays cannot be un-installed unless all itsapplication classes are removed from each element.

61Deleting Application Classes from an Element


Version 2.1.00

Deleting Application Classes froman ElementAn application class can be deleted from an element in two ways, just as it could be added through tworoutes: through Elements or through Element Profile.

If the element was created directly through Elements:

1. Click in the Configure tab > Properties > click on the element.

2. In the Application classes section, click Delete.

3. The Available Application Classes for Removal page appears.

4. Select the BMC Performance Manager Express for Hitachi Disk Arrays application classes and clickNext. It is possible to select more than one at a time.

5. A Changes Saved message appears, confirming that the deletion has been done.

Repeat this procedure on all elements to which BMC Performance Manager Express for Hitachi Disk A rrays applicationclasses are added.

62Deleting Application Classes from an ElementProfile


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Deleting Application Classes froman Element ProfileAn application class can be deleted from an element in two ways, just as it could be added through tworoutes: through Elements or through Element Profile.

If the Element Profile route was used click on Configure tab > Element Profile > select Profile >Edit.

1. Once in the Element Profile Properties page, scroll down to the Application Classes sectionand click on Delete.

2. On the Available Application Classes for Removal page, select all the BMC PerformanceManager Express for Hitachi Disk Arrays classes and click Next.

3. Confirm the deletion of the selected classes by clicking on Delete.

4. A Changes Saved message pops up confirming the deletion of the application classes from thiselement profile.

The selected application classes will be deleted from all elements that were created using this element profile

63Removing BMC Performance Manager for HitachiDisk Arrays from the Portal


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Removing BMC PerformanceManager for Hitachi Disk Arraysfrom the PortalTo un-install or remove BMC Performance Manager Express for Hitachi Disk Arrays from the Portal, youfollow the same steps as for any PM on the Portal.

1. Login with super-administrator credentials and click on Portal > Performance Managers.

2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PerformanceManager Express for Hitachi Disk Arrays.

3. Select BMC Performance Manager Express for Hitachi Disk Arrays and click Delete.

4. Confirm deletion of the selected Performance Manager by clicking on Delete.

5. A message displaying successful deletion appears.

The BMC Performance Manager Express for Hitachi Disk Arrays is then completely removed from yourBMC Portal environment.

User Guide

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Introduction

BMC Performance Manager Express for Hitachi Disk Arrays monitors all of the performance metrics andusage statistics of your Hitachi disk arrays, such as file disk space usage, storage controller utilization,I/Os on the disks/controllers/volumes, etc. It continuously monitors the activity of each array and is alsoable to build reports on past utilization statistics.

To setup a complete monitoring of the array, we strongly recommend you to also use BMC PerformanceManager Express for Hardware that covers all the physical aspect of the Hitachi disk arrays (status ofthe disks, ports, temperature, power supplies, power consumption, etc).

This chapter explains how to use each monitoring tool i.e. a separate application class within the BMCPerformance Manager Express for Hitachi Disk Arrays by Sentry Software solution.

BMC Performance Manager Express for Hitachi Disk Arrays is a Performance Manager specificallydesigned for BMC Portal; consequently, it uses the same common features and procedures of BMC®Portal. This document assumes that the user knows how to use the Portal and therefore explainsprocedures only related to BMC Performance Manager Express for Hitachi Disk Arrays, and not onhow to add Elements, Element Profiles etc. Please refer to the BMC Portal documentation for detailson how to use the Portal.

66Viewing the Overall Activity of a Disk Array


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Viewing the Overall Activity of aDisk ArrayIn order to visualize the activity of a disk array, use the Read Byte Rate and Write Byte Rate of the DiskArray application class. These parameters represent the overall traffic in megabytes per second for eachmonitored array, or more precisely, each Hitachi disk array that is exposed through the Hitachi DeviceManager (see the Installing Hitachi Device Manager section of the Installation Guide for more informationabout the Hitachi Device Manager).

1. Click the Status tab in Portal

2. Click the array icon in the tree view to visualize its current activity

Visualizing the current activ ity

67Viewing the Overall Activity of a Disk Array


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3. Click the Transfer Byte Rate graph icons to visualize the activity of the disk array in the pasthours or days.

Visualizing the activ ity of the disk array

The overall activity can also be reported in GB per hour or per day (instead of MB/sec) so SANadministrators can visualize how much data has been written to or read off the disk array each hour ofthe day or each day of the week (see the Reporting the total traffic on an hourly or daily basis sectionfor more information on this subject).

68Reporting the Total Traffic on an Hourly or DailyBasis


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Reporting the Total Traffic on anHourly or Daily BasisBMC Performance Manager Express for Hitachi Disk Arrays not only monitors the traffic and activity ofthe disk array, controllers, LUNs and physical disks in MB/sec, but also in GB per hour or per day. Theexact amount of data that was read or written to the disk array, LUN or physical disk is calculated foreach hour of the day and each day of the week.

The Transfer Byte Rate parameter in MB/s is accompanied by a non-rate one in GB (Transfer Bytes).These parameters are “cumulative”: their instantaneous value has no meaning and they need to bevisualized in a long period of time.

1. Click the Status tab in Portal

2. When viewing the status of the disk array, controller, LUN or physical disk, click on the graph icon ofthe Transfer Bytes parameter.

Reporting the Total Traffic

69Reporting the Total Traffic on an Hourly or DailyBasis


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3. Choose the 12, 24 or 48 hours timeframe to visualize an hourly report. Choose the 5 or more daystimeframe to visualize a daily report

Visualizing an hourly report

70Reporting a Disk Space Consumption


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Reporting a Disk SpaceConsumptionMaking sure that a disk array has enough remaining disk space available is critical for several reasons:

SAN administrators want to make sure to be able to provision disk space for new servers whenrequested, as quickly as possible.

The disk array itself may need additional disk space for specific features to work properly, likeautomatic snapshots, mirroring, etc.

If thin provisioning is used, the remaining disk space becomes dramatically critical since the inabilityto allocate additional space to a LUN when requested by the subscriber host will lead to catastrophicdata loss and corruption.

The disk space used is permanently monitored for each storage pool. The “Subscribed Capacity”parameter of the “Pool” class represent the amount of disk space that has been made available to thesubscriber hosts, or in other words, the amount of disk space that is seen by the servers connected todisk array.

The Consumed Capacity parameter of the Storage Pools class represents the actual space usage inthe storage pool. For thin pools (when thin provisioning is enabled on the disk array), this value isnormally lower than the Subscribed Capacity, as it is the main purpose of thin provisioning. Fortraditional pools, the Consumed Capacity parameter has the same value as the Subscribed Capacityparameter, as the entirety of the subscribed disk space is fully allocated in the storage pool.

The Consumed Capacity Percentage parameter is the most critical one as a storage pool usagenearing 100% means that SAN administrators will not be able to create new LUNs in the storage pool.By default, no alarm or warning threshold is set on this parameter as the fullness of a storage pool maybe a normal situation. However, you can set alert thresholds on this parameter as it fits your needs.

Verifying the Available Disk Space in the Storage Pool of your HitachiDisk Arrays

1. In the Configure tab , select an element group in the tree view (the main “Infrastructure” group,for example)

2. Click on the Report tab.

3. Create a report for the last 24 hours, top 50 values of the Disk Array|Storage Pools|StoragePool|Consumed Capacity Percentage parameter of the Hitachi Disk Arrays application class forthe BMC PM Express for Hitachi Disk Arrays by Sentry Software solution.

71Reclaiming Space of Unmapped (Unused) LUNs


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Reclaiming Space of Unmapped(Unused) LUNsOver time, as servers connected to a SAN get decommissioned, administrators find an increasingnumber of unmapped LUNs, or volumes that are no longer used by any server. These LUNs, whileunused, still occupy disk space in the disk array. Being able to identify such unmapped LUNs and reclaimthe disk space uselessly consumed by these LUNs will help administrators avoid unnecessary upgradesand extensions of their disk arrays.

72Identifying the Hosts that can Access a LUN


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Identifying the Hosts that canAccess a LUNIn most SAN configuration, each LUN belongs to a storage group whose host members are the only onesauthorized to access the LUN. This is called LUN masking. For each LUN, the solution displays its WWN,the storage group to which it belongs to as well as the hosts member of this group. In most cases,identifying the storage group of a LUN is sufficient to recognize the server that is using it.

73Setting Thresholds


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Setting Thresholds

Whenever relevant, BMC Performance Manager Express for Hitachi Disk Arrays automatically setsthresholds for parameters. If you prefer a more fault-tolerant monitoring, you can modify the thresholdsof each parameter through the Configure tab > Edit Thresholds.

1. To modify the parameter thresholds of several storage objects of an element, click on the Storage(<platform>) icon in the Configure tab > Thresholds, Properties and Credentials > Edit.

or

To modify the thresholds of a particular instance, click on the instance icon > Thresholds,Properties and Credentials > Edit.

Thresholds, Properties and Credentials



Version 2.1.00

Click Edit to modify the thresholds.

� Any modification to the thresholds or any other properties of elements created using the

"Element Profile" mode is to be done using the Element Profile route or by clicking "OverrideProfile"

2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning andAlarm.

Disabling the default alert thresholds on Status

Disable the alerts on the Status parameter by un-checking the boxes

3. Enable the alert conditions on the parameter ('Status' in the image below) by checking the boxes,and manually enter the threshold values and then click Save.

Modify ing threshold v alues



Version 2.1.00

Manually modify the thresholds on the parameter and activate the alerts

4. The "Success, changes have been saved" message indicates that the modifications have beenregistered.

Alerts are displayed by the parameter whose thresholds are modified.

76Enabling the Debug Mode


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Enabling the Debug Mode

By default, BMC Performance Manager Express for Hitachi Disk Arrays sends only the most criticalinformation, warning and error messages to the Application Collection Status parameter. Mostoften, this information is accurate enough to ensure that BMC Performance Manager Express for HitachiDisk Arrays is functioning properly. If you encounter an issue and wish to report it to customer support,you will be asked to enable the Debug Mode and provide the debug output to the support team.

1. In the Configure tab > click the Element whose debug output you require.

2. Scroll down to Application Classes > click the Application class that you want to enable thedebug mode > click Edit.

3. Select Yes from the drop-down Debug Mode list > Save.By default, BMC Performance Manager Express for Hitachi Disk Arrays sends its debug output to: %RSM_HOME%/RSM(xx)/SEN_HDS/sen_hds_debug_hostname.log".

4. Wait for 15 minutes and then disable the debug mode by selecting No.

5. Send the debug file to the support team.

Pay attention to the file size -the debug output of BMC Performance Manager Express for Hitachi Disk A rrays could bevery large if enabled for several days

Reference Guide

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Introduction

This chapter provides statistical information about resources, operating status, and performancesmanaged by BMC Performance Manager Express for Hitachi Disk Arrays. It contains tables describing theparameters used in the software, grouped by Application Classes, and provides a brief description ofeach parameters and its default settings.

79Application Classes


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Application Classes

This section familiarizes you with all the Application Classes used by BMC Performance Manager Expressfor Hitachi Disk Arrays on the Portal. It gives a detailed view of each application class describing itsfunction and parameters.

The available Application Classes for BMC Performance Manager Express for Hitachi Disk Arrays are:

Disk Array

Controller

Fiber Port

Hitachi SMI-S Provider

SMI-S Provider Managed Array

Storage Pool

Volume



Version 2.1.00

Disk Array

Parameters

Name Description Units Default AlertConditions

Available Capacity Number of terabytes available in the array (availablecapacity in storage pools plus the total space available forstorage pool creation).

Terabytes (TB) None

FQDN Fully Qualified Domain Name of the array. n/a n/a

Operation Rate Amount of operations transmitted per second. Operations/s None

Port Count Number of ports on the disk array.Note: This value can be used to know the number ofrequired licenses for the monitoring system.

Ports None

Serial Number Serial number identifying the array. n/a n/a

Size Total size of the disk array in terabytes. TB n/a

Status Information Detailed information about the status of the array. n/a n/a

Status Status of the array. (0 = OK; 1 =Degraded; 2 =Failed)

Warning = 1Alarm = 2

Subscribed Capacity Number of terabytes reserved in the array. Terabytes (TB) None

Transfer Byte Rate

Count of data transferred per second. Megabytes/seconds (MB/s)

None

Transfer Bytes Count of data transferred (Accumulated parameter-type). Gigabytes (GB) None

For detailed information about B a se lining and KP I, see Managing Baselines and Key Performance Indicators.



Version 2.1.00

Controller

Parameters


Firmware Version Version of the controller's firmware. n/a n/a

Read Cache Hit Ratio Percentage of read requests that are successfully servedby a cache.

Percentage(%)

None

Transfer Byte Rate


None


Write Cache HitRatio

Percentage of write requests that are successfully servedby a cache.

Percentage(%)

None




Version 2.1.00

Fiber Port

Parameters


Bandwidth Utilization Amount of bandwidth currently in use by the Fiber port. Percentage (%) None

Operation Rate Amount of operations transmitted per second. Operations/s None

Transfer Byte Rate


None


WWN WWN corresponding to Fiber Port. n/a n/a




Version 2.1.00

Hitachi SMI-S Provider

Parameters


Version Version of the SMI-S provider composed of the major,minor, and revision numbers.

n/a n/a



Version 2.1.00

SMI-S Provider Managed Array

Parameters


Last Refresh Time Date and time when information has last been refreshed. n/a n/a

Refresh Rate Time after which information will be refreshed. minutes n/a

Statistics Reports whether the statistics have been enabled or noton the monitored storage systems.

n/a 1 = Alarm



Version 2.1.00

Storage Pool

Parameters

Name Description Unit Default Alert Conditions

Capacity Total space available in thestorage pool.

Terabytes (TB) None

Consumed CapacityPercentage

Percentage of capacity notconsumed in the storage pool.

Percentage (%) Warning ≥ 80Alarm ≥ 90

Consumed Capacity Number of bytes actuallyconsumed in the storage pool.

Terabytes (TB) None

OversubscriptionSituation

Reports an oversubscriptionsituation, that is when:

1.The storage pool is configuredfor thin provisioning (“thinstorage pool”)

2.The storage pool isoversubscribed, i.e. the totaldisk space visible to the hosts(subscribers) is greater thanits actual capacity (thissituation is normal for a thinpool since it is its verypurpose)

3.The storage pool actualconsumed capacity is nearing100%.

Such situation is highly criticalbecause the inability to allocateadditional space to a LUN whenrequested by the subscriber hostwill lead to catastrophic data lossand corruption.

Note: This parameter is onlyavailable for thin prov isionedstorage pools.

n/a Alarm = 1

Size Total space allocated to thestorage pool.

Terabytes (TB) n/a

SubscribedCapacityPercentage

Percentage of the storage poolthat is subscribed.

Percentage (%) Warning ≥ 80Alarm ≥ 90

SubscribedCapacity

Space of the storage pool that issubscribed.

Terabytes (TB) None

Transfer Byte Rate Count of data transferred persecond.

Megabytes /seconds (MB/s)

None

Transfer Bytes Count of data transferred(Accumulated parameter-type).

Gigabytes (GB) None

Type Type of the storage pool (thin ortraditional).

n/a n/a



Version 2.1.00

Volume

Parameters

Name Description Unit Default AlertConditions

AssociatedControllers

Controllers associated to the volumes. n/a n/a

Associated Ports Ports associated to the volumes. n/a n/a

Consumed CapacityPercentage

Percentage of the storage pool that is actually allocated orreserved.

Percentage(%)

Warning ≥ 80Alarm ≥ 90

Consumed Capacity Total size of the space actually allocated or reserved. Gigabytes(GB)

None

Current Controller Name of the current controller for this Storage Volume; andname of the default owning controller if the latter isdifferent.

n/a n/a

Host Groups Logical entities that define the hosts and their associatedvolumes as well as the fiber ports from which the volumescan be accessed.

n/a n/a

Host Visible Capacity Amount of space on the disk that is assigned to boundLUNs.

Gigabytes(GB)

None

Hosts List of hosts that can access the LUN. n/a n/a

Mapped Whether the LUN is mapped to at least one host. (0 = NotMapped; 1 =Mapped)

n/a

RAID Level Raid level of the volume. n/a n/a

Read Cache Hit Ratio Percentage of read requests that are successfully servedby a cache.

Percentage(%)

None

Read OperationPercentage

Percentage of read operations. Percentage(%)

None

Read OperationsRate

Count of operations read per second. Operations/s None

Time Since LastActivity

Number of days since any activity occurred on the volume. Days n/a

Transfer Byte Rate Count of data transferred per second. Megabytes/seconds (MB/s)

None

Transfer Bytes Count of data transferred (Accumulated parameter-type). Gigabytes(GB)

None

Write Cache Hit Ratio Percentage of write requests that are successfully servedby a cache.

Percentage(%)

None

Write Operation Rate Count of operations written per second. Operations/s None

Write OperationsPercentage

Percentage of write operations. Percentage(%)

None



Version 2.1.00

Special Note on Application Collection StatusThis Boolean parameter shows the status of the application and its ability to collect data. A value ofFalse means that the RSM cannot communicate with or collect information for the application class onthe element.

Index 88


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Index

- A -Abnormalities 57

Activity

Disk Array 66

Overall 66Adapter

Add 50

Create 50Add

BMC Performance Manager Express forHitachi Disk Arrays 41, 45

Alarm 73

Application Classes 79

Array 66

Controller 81

Delete 61, 62

Disk Array 80

Fiber Port 82

Hitachi SMI-S Provider 83

SMI-S Provider Managed Array 84

Storage Pool 85

Storage Pools 70

Volume 86Architecture 12

- B -Baselines

BMC ProactiveNet Performance Management 57

Generation 57

Manage 57

Requirements 57BMC

ProactiveNet Performance Management 50BMC Performance Manager Express for Hardware 12

BMC Performance Manager Express for HitachiDisk Arrays

Add 41, 45

Installation 39

Remove 63

Un-install 60BMC ProactiveNet Performance Management

Abnormalities 57

Baselines 57

Key Performance Indicators 57

KPI 57

- C -Changes 6

Configure

Hitachi Device Manager 27Consumption

Disk Space 70

Report 70

- D -Debug Mode

Enable 76Delete

Application Classes 61, 62Device Manager Agent

Install 20Disk Array

Activity 66Disk Space

Consumption Report 70

- E -Edit

Thresholds 73Element 45, 61

Element Profile 41, 62

Enable

Debug Mode 76Enabling Statistics 36

- F -Fixed Issues 6

- G -Generate

Baselines 57

Index 89


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Getting Started 10

- H -Hitachi

Hitachi Adaptable Modular Storage 2000family 15

Hitachi Device Manager 66

Hitachi disk array 66

Hitachi Universal Storage Platform (USP,USP-V/USP-VM) 15

Hitachi Command Suite

Install 17Hitachi Device Manager

Configure 27

Install 17

Pre-requisites 17Hitachi Storage Navigator Modular 36

Hosts 72

How it works 11

HSNM 36

- I -Improvements 6

Install

Device Manager Agent 20

Hitachi Command Suite 17

Hitachi Device Manager 17Install / Un-install

Migration 16Installation 14

BMC Performance Manager Express forHitachi Disk Arrays 39

Procedure 39Integration Service Agent 50

Introduction 14

Issues 6

- K -Key Performance Indicators


Manage 57Known Issues 6

KPI


Manage 57

- L -LUN

Access 72

Unmapped 71

Unused 71

- M -Manage

Baselines 57

Key Performance Indicators 57

KPI 57Monitor Type 50

- O -Overview 8

- P -Package 11

Parameters

Application Collection Status 76, 87

Associated Controllers 86

Associated Ports 86

Available Capacity 80

Bandwidth Utilization 82

Capacity 85

Consumed Capacity 70, 85, 86

Consumed Capacity Percentage 85, 86

Current Controller 86

Firmware Version 81

FQDN 80

Host Group 86

Host Visible Capacity 86

Hosts 86

Last Refresh Time 84

Mapped 86

Operation Rate 80, 82

Oversubscription Situation 85

Port Count 80

RAID Level 86

Index 90


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Parameters

Read Byte Rate 66

Read Cache Hit Ratio 81, 86

Read Operation Rate 86

Read Operations Percentage 86

Refresh Rate 84

Serial Number 80

Size 80, 85

Statistics 84

Status 80

Status Information 80

Subscribed Capacity 70, 80, 85

Subscribed Capacity Percentage 85

Time Since Last Activity 86

Transfer Byte Rate 68, 80, 81, 82, 85, 86

Transfer Bytes 80, 81, 82, 85, 86

Type 85

Version 83

Write Byte Rate 66

Write Cache Hit Ratio 81, 86

Write Operation Rate 86

Write Operations Percentage 86

WWN 82Platform

Windows 10Portal 10

Portal level 11

Prerequisites 10

Pre-requisites 17

Properties

Collection interval 41

Credentials 41

Debug Mode 41

Hostname 41

- R -Reference Guide 78

Release Notes 6

Remove


Report

Disk Space Consumption 70

Total Traffic 68Requirements 10

RSM 10

- S -Set

Thresholds 73Statistics 36

Supported platforms 15

Systems

Windows 41

- T -Thresholds

Edit 73

Set 73Traffic

Report 68

- U -Un-install


- W -Warning 73

What's New 6

About BMC® SoftwareBMC Software helps leading companies around the world put technology at theforefront of business transformation, improving the delivery and consumption ofdigital services. From mainframe to cloud to mobile, BMC delivers innovative ITmanagement solutions that have enabled more than 20,000 customers toleverage complex technology into extraordinary business performance—increasing their agility and exceeding anything they previously thought possible.

For more information about BMC Software, visit www.bmc.com.

About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software,provides comprehensive multi-platform monitoring solutions that enablemanagement of the hardware and software aspects of all servers and SANs andcovering up to 100 % of custom applications within the BMC ProactiveNetPerformance Management environment. Sentry Software also develops adaptersfor BMC Atrium Orchestrator that enables IT administrators to automate theexecution of common requests and tasks that occur in the daily course of IToperations. Combined with BMC’s servers and network automation tools, theadapters allow IT administrators to implement provisioning anddecommissioning workflows that cover all layers of their IT infrastructure. Finally,Sentry Software designs connectors that bring storage capacity metrics into BMCCapacity Optimization to ensure IT administrators that their storageinfrastructure is properly sized for their current and future needs.The combination of its monitoring, automation, and capacity optimizationcapabilities for IT infrastructures, makes Sentry Software a key-partner in thestorage management marketplace. For more information about Sentry Software,please visit www.sentrysoftware.com.

http://www.sentrysoftware.com

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