BMA533: Structural Leadership (Class # 5)

Fall, 2005

Tonight’s agenda

Structural Frame: Introduction Citibank & Dyno

A Structural View Metaphor: complex

machine Leader: analyst,

architect Strategy: do your

homework, analyze, design new approach, implement

Focus: data, logic, structure, plans, policies,

One side of structure: Letterman at GE

Another side of structure: Joe Clark in his first day in a new job

A Structural View Metaphor: complex

machine Leader: analyst,

architect Strategy: do your

homework, analyze, design new approach, implement

Focus: data, logic, structure, plans, policies,

Alfred P. Sloan at General Motors Appointed CEO 1923 In first year, GM’s

share dropped from 20 to 17%; Ford’s increased to 55%

GM passed Ford 5 years later

Structure Sloan inherited: feudal baronies

One option: functional organization

 

             

                              

        

                      

 

B.C. Ministry of Management Services

Alfred P. Sloan at General Motors Appointed CEO 1923 In first year, GM’s share

dropped from 20 to 17%; Ford’s increased to 55%

GM passed Ford 5 years later

Structure Sloan inherited: feudal barony

One option: functional organization

Structure he built: product divisions with strong central staff

Options for dividing the work:

Options for dividing the work:

Integration: pulling it together

Formal vs. informal Vertical

Authority Policies, procedures, rules Systems (accounting, I.T.,etc.) Incentives

Lateral Committees, teams, task forces Coordinating roles Networking

Why cases?

Virtual tour: learn from immersion in different issues and contexts

Application of theory to practice Diagnostic skills: increase ability to

size up situations and develop strategies

Test your ideas against others’ ideas

Citibank

Overall, what grade would you give Reed and White for their change effort at Citibank?

Why? What, if anything, should they

have done differently?

Citibank and Dyno Software

Citibank and Dyno both emphasize structure and metrics. Are they getting similar results?

Why or why not?