BlueCare Freedom Dental - Blue Cross Blue Shield of Texas · The BlueCare Freedom Dental Advantage...

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The BlueCare Freedom Dental Advantage You’ve chosen a dental plan from Blue Cross and Blue Shield of Texas (BCBSTX), a Division of Health Care Service Corporation, a company that has provided dental coverage since 1973 and currently serves more than 800,000 dental members. We’ve been providing health care benefits longer than most companies have been around. Freedom to Choose As a BlueCare Freedom Dental plan member, you have lower out-of-pocket costs when you choose a dentist in the BlueCare dental network. You may also choose to use a DentaBlue dentist, however, your out-of-pocket costs may be greater. You and your dependents will receive benefits based on the BCBSTX allowable amount and will not be billed for any remaining balance. In addition, you will not be responsible for charges over the allowable amount and you will not have to file claims. You will only be responsible for any coinsurance or deductible as well as limited and non- covered services. With BlueCare Freedom Dental, you always have the option to receive care from dentists who are not in the network. However, your out-of-pocket expenses may be higher. Non-contracting dentists will charge their regular fee and may bill you for the balance not covered by your benefit plan. Additionally, you may have to submit your own claims for reimbursement. Finding a Dentist Is Easy With more than 139,000 dental access points throughout the U.S. and 12,700 in Texas, BCBSTX offers you flexibility in choosing a dentist. A complete list of contracting dentists * can be found online. Visit www.bcbstx.com and use the Provider Finder. Under Find a Doctor, select BlueCare Dental, or DentaBlue, in the dropdown menu, and click Find. You can search for a contracting dentist near your home, school or office, and conveniently download a map with driving directions. In addition, you can create and print a custom provider directory based on your preferences. You also may call our Customer Service Center toll-free at (800) 521-2227 for help finding a dentist. For a complete list of contracting general and specialty dentists, go to www.bcbstx.com and use the Provider Finder ® . Under Find a Doctor, select BlueCare Dental, or DentaBlue, in the dropdown menu, and click Find. For the lowest out-of-pocket costs to you, select a dentist from the BlueCare Dental link. BlueCare ® Freedom Dental See a BlueCare Dental or DentaBlue Dentist See a Non-contracting Dentist Your out-of-pocket costs will generally be the least Your out-of-pocket costs may be greater amount with BlueCare dentists who have contracted because non-contracting dentists have not to accept a lower allowable amount as payment in entered into a contract with BCBSTX to accept full for eligible dental expenses. any allowable amount as payment in full for eligible dental expenses. Out-of-pocket costs may be greater for DentaBlue dentists who have contracted at a higher allowable amount. You are not required to file claim forms. You may be required to file your own claim forms. You are not balance billed for costs exceeding You are balance billed for costs exceeding the BCBSTX allowable amount for BlueCare or the BCBSTX allowable amount. DentaBlue dentists. * Blue Cross and Blue Shield of Texas does not guarantee the services of any dentist or health care provider. Participating dentists are not employees, agents or legal representatives of Blue Cross and Blue Shield of Texas.

Transcript of BlueCare Freedom Dental - Blue Cross Blue Shield of Texas · The BlueCare Freedom Dental Advantage...

The BlueCare Freedom Dental AdvantageYou’ve chosen a dental plan from Blue Cross and Blue Shield of Texas (BCBSTX), aDivision of Health Care Service Corporation, a company that has provided dental coveragesince 1973 and currently serves more than 800,000 dental members. We’ve beenproviding health care benefits longer than most companies have been around.

Freedom to ChooseAs a BlueCare Freedom Dental plan member, you have lower out-of-pocket costs whenyou choose a dentist in the BlueCare dental network. You may also choose to use aDentaBlue dentist, however, your out-of-pocket costs may be greater. You and yourdependents will receive benefits based on the BCBSTX allowable amount and willnot be billed for any remaining balance. In addition, you will not be responsible forcharges over the allowable amount and you will not have to file claims. You willonly be responsible for any coinsurance or deductible as well as limited and non-covered services.

With BlueCare Freedom Dental, you always have the option to receive care from dentists who are not in the network. However, your out-of-pocket expenses may behigher. Non-contracting dentists will charge their regular fee and may bill you forthe balance not covered by your benefit plan. Additionally, you may have to submityour own claims for reimbursement.

Finding a Dentist Is EasyWith more than 139,000 dental access points throughout the U.S. and 12,700 in Texas, BCBSTXoffers you flexibility in choosing a dentist. A complete list of contracting dentists* can be foundonline. Visit www.bcbstx.com and use the Provider Finder. Under Find a Doctor, select BlueCare

Dental, or DentaBlue, in the dropdown menu, and click Find. You can search for a contracting dentistnear your home, school or office, and conveniently download a map with driving directions. In

addition, you can create and print a custom provider directory based on your preferences. You also maycall our Customer Service Center toll-free at (800) 521-2227 for help finding a dentist.

For a complete list of contracting general and specialty dentists, go towww.bcbstx.com and use the Provider Finder®.Under Find a Doctor, selectBlueCare Dental, or DentaBlue,in the dropdown menu, andclick Find. For the lowestout-of-pocket costs to you,select a dentist from theBlueCare Dental link.

BlueCare®Freedom Dental

See a BlueCare Dental or DentaBlue Dentist See a Non-contracting Dentist

Your out-of-pocket costs will generally be the least Your out-of-pocket costs may be greateramount with BlueCare dentists who have contracted because non-contracting dentists have notto accept a lower allowable amount as payment in entered into a contract with BCBSTX to acceptfull for eligible dental expenses. any allowable amount as payment in full

for eligible dental expenses.Out-of-pocket costs may be greater for DentaBluedentists who have contracted at a higher allowableamount.

You are not required to file claim forms. You may be required to file your own claim forms.

You are not balance billed for costs exceeding You are balance billed for costs exceedingthe BCBSTX allowable amount for BlueCare or the BCBSTX allowable amount.DentaBlue dentists.

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*Blue Cross and Blue Shield of Texas does not guarantee the services of any dentist or health care provider. Participating dentists are not employees, agents or legal representatives of Blue Cross and Blue Shield of Texas.

Dedicated to ServiceOur Dental Customer Service Center is comprised of knowledgeable and experienced representatives who arededicated to providing excellent customer service. BlueCare Freedom Dental customer service representativesare available to assist you with eligibility, claims, coordination of benefits and provider information from8 a.m. to 6 p.m., Central Time, Monday through Friday, when you call (800) 521-2227.

After enrollment, you will receive more specific information regarding your plan. General benefit information isavailable at www.bcbstx.com.

BlueCare Dental ConnectionSM

BlueCare Dental Connection is an integrated medical-dental and preventive outreach program that compares

individuals’ medical and dental data. This allows us to identify and reach out to members at risk for health

conditions complicated by periodontal disease, such as:

• Diabetes

• Cardiovascular disease

• Pregnancy

BCBSTX’s preventive program will reach out to select members identified as at risk for cavities and periodontal

disease, in an effort to minimize these dental conditions early on, or prevent them altogether.

To help educate at-risk members about the importance of maintaining good oral/periodontal health,

we will provide:

• Educational member mailings

• 24-hour online access to the Dental Wellness CenterTM, which offers current

educational articles and special tools to assist members with their oral care.

Features allow members to:

Y Ask dental-related questions through Ask a DentistY Locate a contracting dentist or specialist using the Provider FinderY Determine approximate dental fees in the marketplace with the

Dental Cost AdvisorY View a Dental Dictionary of common clinical terms

At BCBSTX, we offer you the security of knowing that our focus is improving

the health of our members.

For more information about BlueCare Dental Connection, visit

www.bcbstx.com. Log in to Blue Access® for Members and click on the

My Coverage tab and then Dental in the Summary box. From there

you can access Dental Wellness Center features, view your dental

claims, print a claim form, contact Customer Service, nominate a

dental provider and more.

www.bcbstx.com

48258.0909 A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association