April 2013 The leader in extending IBM Tivoli Monitoring

ITM Agent Overview for IBM Tivoli Directory Server v71

April 2013

Blue Medora’s Tivoli APM Focused Agents*Blue Medora Products sold only under

IBM License Agreement

IBM Products Developed and Supported by Blue Medora

ITCAM for Applications: PeopleSoft Enterprise 6.2.2, 7.1

ITCAM for Applications: Siebel CRM 6.2.4, 7.1

ITM for Virtual Servers: Citrix XenServer 6.2.3, 7.1, 7.2

ITM for Virtual Servers: Citrix XenApp 7.1, 7,2

Tivoli Certified ITM AgentsIBM® Tivoli® Directory Server ITM agent

Symantec® Endpoint Protection ITM agent

Files & Directories ITM agent

Ping Probe ITM agent

Remote SSL Certificates ITM agent

Amazon® Elastic Computer Cloud (EC2) ITM agent

Amazon® Simple Storage Service (S3) ITM agent

Citrix® License Server™ ITM agent (currently Beta)

Oracle VM (2H-2013)

SAP HANA Database (2H 2013)

April 2013

The ITDS Agent for ITM helps answer the following types of questions:

Are our ITDS Instances up?

What is the CPU, Memory, Disk, and Network utilization of the ITDS processes?

How many LDAP and LDAP/SSL Connections is an ITDS servicing?

Is there a problem with Replication between my ITDS instances?

Why is my ITDS running on Configuration mode?

Do we need to adjust the cache settings of the ITDS instance?

Can I easily generate reports to look at how our ITDS instances have been performing over

the last day, week, month, and year?

ITM Agent for ITDS – use cases

April 2013

ITM Agent for ITDS Agent HighlightsProvides deep IBM Tivoli Monitoring (ITM) based monitoring and management of IBM Tivoli Directory Server (ITDS) environments

Provides visibility into ITDS Availability, Connections, Replication, Cache Hit Ratios, ITDS Logs, and other key ITDS metrics

When used in conjunction with ITM Operating System Agents provides industry leading visibility into ITDS based LDAP directory server environments from the directory server LDAP instances themselves down to the operating system health of the server

IBM CertifiedReady for IBM Tivoli

April 2013

What’s new with ITM Agent for ITDS v71?Support for ITDS v63

Supported with ITM v63 infrastructure including

Platform support additions for Red Hat 6, SLES 11, Windows 2008 R2, and AIX 7.1

Self Describing Agents (SDA)

ITDS Audit Log Start / Stop and Audit Log configuration & Stop Audit / Stop Audit Take-Actions

Cognos-Based TCR Report Bundle

April 2013

Major featuresITDS Dashboard Status – Tivoli Enterprise Portal (TEP)-based “one stop shop” that allows administrators to easily determine the overall health and status of ITDS LDAP directory instances

Comprehensive Availability Monitoring – Three distinct capabilities for monitoring ITDS availability

Is the Server responding to LDAP Queries (Yes/No)Process Availability of Critical ITDS related Operating System processesIs the ITDS Instance in Configuration Mode (ie, not responding to non-admin queries)

Situations – Over 40 ITDS specific ITM “Situations” that allow administrators to quickly and efficiently isolate impending or existing critical errors in their ITDS environment, along with expert advice based on industry best practices about how to remedy the problem

Take Actions – 7 ITM “Take-Actions” that facilitate remote management of ITDS instances

Secure Monitoring – Supports monitoring of ITDS instances using SSL connections

April 2013

Consistency with existing ITM infrastructureITM Agent for ITDS has been designed from the ground up to look, feel, and operate like IBM-

developed ITM agents in terms of ITM remote deployment, manageability via ITM command-line

utilities, installation and configuration

April 2013

1st Class Citizen of the IBM Tivoli Monitoring ecosystem• ITM Agent for ITDS

operates as first-class

citizens of the ITM

ecosystem

• Agent leverage ITM’s Tivoli Enterprise Portal (TEP) visualization capabilities to include best practices, expert advice, customized workspaces, and historical data gathering

April 2013

ITM Agent for IBM Tivoli Directory ServerGo beyond monitoring and get things done in your environment with a comprehensive set ITDS-specific Take-Actions

April 2013

ITM Agent for IBM Tivoli Directory Server“Expert Advice” based on Industry Best Practices for ITDS troubleshooting and diagnostics

April 2013

ITM Agent for IBM Tivoli Directory ServerDrill down into the specific errors or conditions in the ITDS logs that are affecting performance and availability

April 2013

TCR Reports for IBM Tivoli Directory ServerDaily, Weekly, Monthly, and Yearly

views of ITDS server availability

Based on data collected by ITM

and stored in the Tivoli Data

Warehouse

ITM Agent for ITDS report bundle

has been IBM Ready for Tivoli

certified

April 2013

Platform SupportIBM Tivoli Monitoring (ITM)

ITM 6.2.1, 6.2.2, 6.2.3

ITM 6.3.0

IBM Tivoli Directory ServerITDS v6.1

ITDS v6.2

ITDS v6.3

Operating systemsAll ITM supported (versions listed above) versions of SLES and RHEL on Intel, Power, zSeries Linux

All ITM supported (versions listed above) versions of Windows 2003, 2008, and 2012

All ITM supported (versions listed above) versions of AIX

All ITM supported (versions listed above) version of Solaris on SPARC and x86

April 2013

Questions?

April 2013

Backup

April 2013

ITDS Agent Dashboard

April 2013

Cache Usage and Hit Ratios

April 2013

LDAP Connections

April 2013

LDAP Operations

April 2013

Statistics Overview

April 2013

Bundled DB2 Details and ITDS Cache Details

April 2013

Agent Situations

April 2013

Replication Status

April 2013

Instance Configuration

April 2013

More Instance Configuration

April 2013

ITDS Logs

April 2013

ITDS Agent TCR Report – Daily Availability