Blended Learning - The Way Ahead For Learning Organisations

Blended Learning: The way ahead for learning organisations

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Winner of a Silver award in CLOmagazine's 'Learning In Practice

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in CLO Magazine ('10)

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Featured in Training Industry's 2014 Content Development Watch List

5 A Case Study - 5 Key Learnings

4 The Case for Leveraging LMS for Blended Learning

1 Blended Learning – Defined and Redefined

5 Key Components of Blended Learning

3 Key Challenges in Implementing Blended Learning

23

Agenda

Blended Learning

An Overview

What is a blend?

Source: http://1.bp.blogspot.com/-7S3ZMfTbfH4/TmyljZy9E1I/AAAAAAAADw0/sjvtw_3eyUc/s1600/Blender.jpg

Blended Learning - An Overview

Using the best delivery methodology (ies) available for a specific objective, including online, class-room based, instruction, electronic performance support, paper based, formalised & informal on the job solutions.


Blended Learning - Redefined

Focus shifts to learning objective from delivery methodology

Imparting training to disseminate knowledge via formal and collaboration methods

Advent of social and digital technology is the new catalyst

Blended Learning-Key Components

Self-Paced eLearning

5 1

23

4Face-to-face

Training

Mobile Learning

Social Learning/Informal

Virtual Classroom

Training


Poll # 1

Does your organisation currently use blended learning to deliver training?- Yes- No- Can’t say

Poll # 2

Is blended learning the way ahead for your organisation?- Yes- No- Can’t say

5 Key Components of

Blended Learning


5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training


• Increases access to learning material anytime by leveraging technology

• Used for technical, functional, and soft skills

• Reaches geo-diverse user base and provides consistency of learning

• Saves cost

What is new• Tin Can API opens options for more

options.• Responsive courses.• Reduce development costs


1. Self-paced eLearning


5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

• High human interaction suited for training requiring practical sessions, workshops, discussions, etc.

• Start up is easier but scalability (logistics and planning) is limiting.

• High cost owing to trainers, travel, logistics, off the job time

What is new• Using online learning and collaboration

in classroom• Automating search and registration• Replacing workbooks with devices


2. Face-to-face Training


5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

• On the go training. Reinforces use of new processes & practices

• Relies on handheld devices– Just in time information– On the job support

• Good for pre and post-training follow-up.

What is new• Blend various learning modes on

devices• Use of older browsers is limiting• Need different ID approach


3. Mobile Learning


5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

• Use of Social Media Technologies for– Collaboration– Knowledge Sharing– Feedback

• Fits with 70:20:10 and Informal Learning

• Easy acceptance due to changing social networking behavior

What is new• Integration of social into Learning

infrastructure.• New skills required in L&D


4. Social Learning


5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

• Cost-effective way of delivering training with a significant human interface simulating classroom experience

• Recording can be made available for future access

What is new• Mobile support is increasing• Wireless availability increasing• Features have more less remained static

while performance has improved.


5. Virtual Classroom Training/Webinar


5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

Poll # 3

What are the top challenges in blended learning for your organisation?- Management buy-in- Unable or unwilling to leverage technology- Not required given the size of organisation- Lack of human resources to manage- Absence of a good system to manage centrally

3 Key Challenges in Implementing

Blended Learning

TechnologyB

Top / Sr. Management EngagementA

C User Reaction


A. Top / Sr. Management Engagement

a. Not enough direction from top level on advancing training function

b. Unenthusiastic participation of management in strategisingc. Myopic focus on cost leads to long term problemsd. Hesitation / Apprehensions / Even fear of open collaboration

and social interactionse. Holding on to belief in only ‘pushing’ trainingf. Not taking Training itself seriously


B. Technology (or the lack of it)

a. Lack of experience in using technology for managing trainingb. Inexperienced or unwilling IT to experiment/support new

technologyc. Fear of losing manual control to a systemd. Concerns of providing technical supporte. Well thought out plan for integrating various systems

needed to implement Blended Learning.


C. User Reaction

a. Acceptance of newer training forms due to cultural (organisational) preoccupations

b. Insufficient from-the-top directives to team managers to adopt new training forms

c. Lack of an easy-to-use system may increase dissatisfactiond. Rise of Mobile Learning


The Case for Leveraging LMS for

Blended Learning

Effective Resource Management

Leveraging on Learner Interaction During and after Learning Program

Effective Management of Training Activities

Effective Cost Management Through Virtual Classroom

Seamless Integrated Social andInformal Learning

1

2

3

4

5

The Case for Leveraging LMS for Blended Learning

Mobile / Multi-device Learning6

1. Effective Resource Management

• Ease in Creation of Training Program using Single System• Enabling Learners Through Engaging & Dynamic Content• Effective Inventory Management• Pre-Training & Post-Training Evaluation• Centralised Administrative Management

– Easy Authentication– Centralised User Management– Easy Assignment & Delivery of Training– Reports for Better Analytics & Decision Making


2. Leveraging Learner Interaction During and After Learning Program

• Notifications• Sharing & Collaboration• Feedback• Surveys• Evaluation• Communities & Discussion Forum


3. Training Activity Management

• Scheduling• Announcements• Reminders• Follow ups• Logistic Arrangements


4. Effective Training Delivery Through Virtual Classroom for Remote Location Users

• Training to Distributed Workforce remotely• Avoid remote location travels• Less logistic hassles• Better control over the class for effective delivery of training


5. Seamless and Integrated Social and Informal Learning

• LMS may have an internal set of modules to enable users to engage with each other for– Content sharing– Enhanced collaboration and knowledge sharing– Create channels of communication not linked to formal training, yet

enabling a wider reach of learning– Even connect with external world feeds of information– Network of Experts

• Advent of TinCan– Allows users to capture learning through any real-world activity


6. Multi-device and Mobile Learning

• LMSs are increasingly becoming responsive to multiple devices including handheld ones

• Mobile Learning is about both– A delivery medium [more around technology]– A learning methodology

• Videos• Nuggets• On-demand access and even offline access to content at time of need• Performance Support (pre and post learning activities)


Poll # 4

How many systems does your organisation currently use to manage the training function?- One- Two- Three- More than Three- None


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23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

Mapping of LMS Features for Blended Learning


5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

l E-LearningVirtual ClassroomWebinars & BroadcastsInstant messagingE-Meetings

l

l

l

l

l DocumentsWeb Pages

Surveys

l

l

l

CBT



5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

l Classroom TrainingWorkshopsl


l

l

l

l


Surveys

l

l

l

CBT



5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

l NuggetsShort Video CoursesJIT Information

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l



l

l

l

l


Surveys

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CBT



5 1

23

4Face-to-face

Training

Mobile Learning


Virtual Classroom

Training

l Online CommunitiesForumsDiscussion BoardsWikiTwitterBlog

l

l

l

l

l

l NuggetsShort Video CoursesJIT Information

l

l



l

l

l

l


Surveys

l

l

l

CBT


Responsivel

A Case Study

5 Key Learnings

• Diversified geographies & demographics• Different methodologies required to deliver training to this

diversified target audience• Flexibility to choose the right blend of learning by each center

(located nationwide) for their target audience• Maximise use of available technology mediums to deliver the

blended learning• Centralised administrative controls

5 Key Learnings from Our Client

Challenges

• Expanded the curriculum structure to include all the training methods

• The learner could choose a training programme from a varied catalogue

• Flexibility to create a programme in any desired sequence by Classroom Training Manager (CTM) based on the target audience

• Centralised resource & inventory management• Centralised reporting available to each CTM• Use of Virtual Classroom to delivery remote trainings

5 Key Learnings from Our Client

Solution

Poll # 5

Would you prefer to use a single system to manage blended learning?- Yes- No- Can’t Say

Benefits of using an LMS for managing Blended Learning

• Seamless, cohesive, unified experience for learners for all their training

• Ability to generate comprehensive reports without the need to collate data from various systems or sources thus saving significant time and cost

• More effective learning design focused on leveraging the unique benefits of various components

Benefits of using LMS for managing Blended Learning (contd.)

• Learner engagement can start much earlier and continue till much later, not just during the training activity

• An LMS provides several opportunities for increased collaboration

• Cost-effectively reach out to a geographically diverse user base

• Centralised learning resources leads to better knowledge management

• Able to access through a variety of devices

Summary

• Blended Learning is already in place – largely• A great need for a single easy-to-use system to manage

blended learning in one place• The system should make it easy for the users and

administrators to adapt to the new training forms• An LMS is a great choice for such a system. The LMS needs to

be well designed to cater to various components in an integrated manner

Let’s Meet

Performance Support Symposium 2014

October 27 - 29 | Sydney, Australia

September 8 - 9 | Boston, USA

Learning@Work 2014

Thank You!

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Blended Learning - The Way Ahead For Learning Organisations

Technology

Transcript of Blended Learning - The Way Ahead For Learning Organisations