Blended information behaviour and information literacy for 21st Century life

27
Sheila Webber, Brno, November 2014 Blended information behaviour and information literacy for 21st Century life

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Presentation by Sheila Webber at KISK, Masaryk University, Brno, Czech Republic, 27 November 2014.

Transcript of Blended information behaviour and information literacy for 21st Century life

Page 1: Blended information behaviour and information literacy for 21st Century life

Sheila Webber, Brno, November 2014

Blended information

behaviour and

information literacy

for 21st Century life

Page 2: Blended information behaviour and information literacy for 21st Century life

“Information Behavior is the totality

of human behavior in relation to

sources and channels of information,

including both active and passive

information seeking, and information

use.” Wilson (2000; 49)

Sheila Webber, 2014

Page 3: Blended information behaviour and information literacy for 21st Century life

Blended Information Behaviour “effective use of a variety of channels and sources,

moving between different digital and offline

environments, and using a blend of techniques

(searching, browsing, encountering, etc.) to meet a

variety of needs and achieve the desired outcome.”

(Webber (2013; 97)

Sheila Webber, 2014

Page 4: Blended information behaviour and information literacy for 21st Century life

“Information literacy is the

adoption of appropriate

information behaviour to

identify, through whatever

channel or medium, information

well fitted to information needs,

leading to wise and ethical use

of information in society.”

Definition by:

Johnston &

Webber (2003)

International IL Logo

Sheila Webber, 2014

Page 5: Blended information behaviour and information literacy for 21st Century life

information behaviour

whatever

channel or medium

information needs

wise and

ethical use of information

in society

encountering

linking

searching

creating

browsing

people web

journals

sound

pictures

text

education

work family

citizen

fun

spiritual

Sheila Webber, 2014

Page 6: Blended information behaviour and information literacy for 21st Century life

Information literacy as a key

discipline of the information

society: IL for workplace &

citizenship, not just for study

“a basic human right in a

digital world and

promotes social inclusion

of all nations”

(Alexandria proclamation)

Sheila Webber, 2014

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Evolution of Information Literacy

concept

• Moving from individual information literacy and

focus on texts to

– Information literate with pictures, video

– Information literate in digital environments

– Able to cope with a rich mixture of information types – all

at the same time

– Information literate with people

– Information literate individually and collaboratively

– Information literacy in context

Sheila Webber, 2014

Page 8: Blended information behaviour and information literacy for 21st Century life

Information literacy & graphic novels

Neill, M. (2008) Graphic

novels: a young man’s

superhero or the library’s

contemporary villain. MA

thesis. Sheffield: UoS.

“The text is a lot easier, simpler, short,

snappy, but you are looking at the

pictures and making sense of them,

applying the language to them. It sets

you thinking a bit more. “ (Interviewee 9)

More people

learning from

watching videos –

cooking, makeup,

Minecraft,

mathematics,…

Sheila Webber, 2014

Page 9: Blended information behaviour and information literacy for 21st Century life

From research by Dr Shahd Salha (2011) Sheila Webber, 2014

Page 10: Blended information behaviour and information literacy for 21st Century life

World of health information literacy

“Consumer health information isn’t just about leaflets and printed information. It’s much broader than that; it can be hospital signage, appointment letters, websites, informed consent, personal health records, patient education programmes, the list goes on. Good information engages people in their well-being, improves their experience and enables them and their families or carers to make choices about their lifestyle, treatment and the services they use.” (Patient Information Forum)

Sheila Webber, 2014

Page 11: Blended information behaviour and information literacy for 21st Century life

Information Literacy … and computer

games

- Gumulak, S. (2009) Video games:

the way to attract teenagers into the

library. MA thesis. Sheffield: UoS.

- Gumulak, S. and Webber, S. (2011)

"Playing video games: learning and

information literacy" Aslib proceedings,

63 (2/3), 241-255.

“I learned all about

camping, how to

light a fire. “

(Interviewee IIb12)

“ye I go back and

start the level again

to see if I missed

anything then I

read it is it says

anything for help. “

(Interviewee

XIIg12)

• Text boxes

• Game

environment

• Non player

characters

• Game booklet

& box

• Friends and

family

• Walkthru sites

(last resort)

•Review sites

•Search engines

•Forums

•Websites

20% wrote reviews

“if it is a good game

I write „try it it‟s a

good game‟ if it is

rubbish I write it‟

(Interviewee Ib12)

Browsing, searching,

evaluating, applying

Sheila

Webber,

2014

Page 12: Blended information behaviour and information literacy for 21st Century life

Information: preteens

Other young

people

Adults

Instant Message

Email

Telephone

Television

Radio

Books

Magazines

Websites

Search engines

Organisations

Meyers, E. Fisher, K. and

Marcoux, E. (2009) “Making

sense of an information

worlds: the everyday life

information behaviour of preteens.” Library Quarterly, 79 (3), 301–341

“a tween might

consult a peer, who

recommends a

Web site, which is

vetted by a parent,

and ultimately they

together consult a

store professional.”

(p317)

“in nineteen of twenty-

five [searches] …

tweens used another

person as the primary

or secondary source of

information” (p317)

school , bus, shopping mall, sports fields, parks, home, churches , libraries , restaurants, shops

Sheila

Webber,

2014

Page 13: Blended information behaviour and information literacy for 21st Century life

Saw picture of sculptures on a blog

Visited the sculpture site in Second Life,

examined details of sculptures, then of

creator of sculpture

Googled name of sculptor to find

out more about her

Bought sculpture in artist’s

Second Life shop

Asked SL

friends about

sculptor

Buying a sculpture in

Second Life

Searched/examined

subject specific blogs and

websites & art gallery in SL

Interacted with new people in SL

discovered through these

channels

See Webber (2013) Sheila Webber, 2014

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Information: ambulance workers

Lloyd, A. (2009) “Informing

practice: information

experiences of ambulance

officers in training and on-

road practice.” Journal of

Documentation, 65 (3),

396-419

• training manuals

• books,

• written rules

• protocols

•Colleagues

•Trainers

Bodies/ people/ environment

• Sound

• Speech

• Touch

• Appearance

• Movement Patients Te

xt

“you don’t really know what’s happening until you get your hands on the patient and can see breathing, feel a pulse, what’s the blood pressure, are they pale?” (p409)

Pics: Microsoft clip art

Sheila Webber, 2014

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Ambulance workers: “you don’t really

know what’s happening until you get

your hands on the patient and can see

breathing, feel a pulse, what’s the blood

pressure, are they pale?” (Lloyd, 2009:

409)

Observation of people,

medical instruments,

environment

Existing & “textbook” knowledge

Seeking new information, from people,

texts

Combining, comparing,

evaluating, applying,

communicating

Page 16: Blended information behaviour and information literacy for 21st Century life

Information behaviour during the Hurricane

Sandy crisis • Stage 1: Warning/threats

• Stage 2: Impact

• Stage 3: Inventory (taking stock of what has happened)

• Stage 4: Survival

• Stage 5: Recovery

• Stage 1: Internet sites, news media, Personal experiences, Social media

• Stage 2: Personal experiences; News media; Internet sites

• Stage 3: Personal experiences

• Stage 4: Personal experiences, Social media, Internet sites

• Stage 5: News media, Internet sites, Social media, Personal experiences

Channels used during the Hurricane Sandy crisis. Source: Lopatovska and Smiley

(2014), Figure 1: Model of information behaviour during Sandy Sheila Webber, 2014

Page 17: Blended information behaviour and information literacy for 21st Century life

(Stage 4) “Due to the inefficiency or limited accessibility of

traditional information channels, personal experiences

became the major source of information. Residents sought

information through direct contact with their community

(neighbours and friends), or walking and driving around the

area in search of the functioning gas stations, stores,

restaurants, and other types of services. While direct

observation might not be considered the most efficient way to

seek information, it was often the only way to obtain

information as well as to reinforce the sense of belonging to a

community.”

Lopatovska and Smiley (2014)

Sheila Webber, 2014

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Acting in a crisis, in Syria:

“she told what Dr Shahd teach us was great, I was

able to search for the best way to escape after I

checked with my husband all the ways. She told me

that she used the internet on Google earth to find

information about the pathways and I did the same

and I teach other people to do so as well. I am sorry if

I said too much but I wanted to tell you that you are in

our heart and what you teach us is like a matter of live

or death”

Personal email received by Dr Shahd Salha (10

Oct 2012) Sheila Webber, 2014

Page 19: Blended information behaviour and information literacy for 21st Century life

Shahd Salha’s case of Active Citizenship in Syria

“Motivation: we lost activists, some of them close friends,

because they lacked required skills and attitudes to deal

effectively with information”

“Active citizenship in the Syrian context involves

acquiring the skills, attitudes and social intelligence to

be able to support other Syrians with information,

information sources, information advice as needed.”

Johnston, Webber and Salha (2014)

Sheila Webber, 2014

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“ An information literate person has a deep awareness, connection, and fluency with the information environment. Information literate people are engaged, enabled, enriched and embodied by social, procedural and physical information that constitutes an information universe. Information literacy is a way of knowing that universe.“

Lloyd (2004 p.223)

Sheila Webber, 2014

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IL in context

• IL in different cultures & communities

• IL in different workplaces

• IL in different academic disciplines

• IL in crisis and in play

• IL of diverse individuals in their own

circumstances in society & life

Sheila Webber, 2014

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Therefore goal for education: Situational

awareness rather than “transfer of skills”

• Moving awareness and understanding of own IL to the foreground

• Understand how you can be information literate with a wide variety of information types or information-rich environments e.g.

– Wikipedia; Youtube

– Hospital; Multinational company; Refugee camp

• Requires different learning outcomes and pedagogic strategy in formal education (teaching IL “recipe” not enough!)

• Changing role of LIS professionals and educators

Sheila Webber, 2014

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Curriculum for an information literate

lifecourse

• Individual reflecting on his/her information literacy

contexts

• Identifying IL strengths, gaps & priorities for his/her

stage in life - forming his/her own personal

“curriculum” for development

• Being able to audit his/her context: at different

stages of life; at transition points; in response to

critical events

See: Webber and Johnston (2013)

Earlier reflections on curriculum: Johnston & Webber (2006), Webber & Johnston (2000)

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• MOOCs

• Importance of information literacy in helping us become sensitised to – but not overwhelmed by – the rich information world(s) we inhabit

• Eductators empowering people to evaluate and use information in its many forms (Information literate use of Wikipedia, not banning Wikipedia!)

• Situational awareness of IL: becoming aware that being information literate is valuable, and making choices using IL

• Helping people generate a curriculum vita (a course for life)

• IL as a discipline to enable life

Sheila Webber, 2014

Page 25: Blended information behaviour and information literacy for 21st Century life

From research by Dr Shahd Salha (2011) Sheila Webber, 2014

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Sheila Webber

Information School

University of Sheffield

[email protected]

Twitter: @sheilayoshikawa

Second Life: Sheila Yoshikawa

http://information-literacy.blogspot.com/

http://www.slideshare.net/sheilawebber/

Photos and

graphics:Sheila

Webber

Page 27: Blended information behaviour and information literacy for 21st Century life

References • High Level Colloquium on Information Literacy and Lifelong Learning. (2005). Beacons of the Information

Society: Alexandria proclamation on information literacy and lifelong learning. http://archive.ifla.org/III/wsis/BeaconInfSoc.html

• Johnston, B. and Webber, S. (2006). As we may think: Information Literacy as a discipline for the information age. Research strategies, 20 (3), 108-121.

• Johnston, B. and Webber, S. (2003). Information literacy in higher education: a review and case study. Studies in higher education, 28 (3), 335-352.

• Johnston, B., Webber, S. and Salha, S. (2014). The Active Citizen in a Changing Information Landscape. http://www.slideshare.net/sheilawebber/the-active-citizen-in-a-changing-information-landscape

• Lloyd, A. (2009). Informing practice: information experiences of ambulance officers in training and on-road practice. Journal of Documentation, 65 (3), 396-419

• Lopatovska, I. and Smiley, B. (2014). Proposed model of information behaviour in crisis: the case of Hurricane Sandy. Information Research, 19(1) paper 610. http://InformationR.net/ir/19-1/paper610.html

• Patient Information Forum: http://www.pifonline.org.uk/

• Salha, S. (2011). The variations and the changes in the school librarians' perspectives of information literacy. PhD Thesis, Information School, University of Sheffield. http://etheses.whiterose.ac.uk/1538/2/Salha,_Shahd.pdf

• Webber, S. (2013) "Blended information behaviour in Second Life." Journal of information science, 39(1), 85–100 • Lloyd, A (2004) Working (in)formation: conceptualizing information literacy in the workplace. In Proceedings of

3rd International Life Long Learning Conference, 13-16 June. (pp. 218-224). Rockhampton, Australia: Central Queensland University Press.

• Webber, S. and Johnston, B. (2013) Transforming IL for HE in the 21st century: a Lifelong Learning approach. in Hepworth, M. and Walton, G. (Eds.) Developing people's information capabilities fostering information literacy in educational, workplace and community contexts. Emerald. pp.15-30.

• Wilson, T. (2000). Human information behavior. Informing science, 3 (2), 49-55.

Sheila Webber, 2014