EXPLORE

Engaging Learners with Innovative, Flexible and Experiential Content and Solutions for Skill Development

The 5th Annual

Blended Learning & Development

Conference 2015

Pre-Summit Workshop20 October 2015Summit 21 & 22 October 2015Post-Summit Workshop23 October 2015

Stamford Auckland

Meet the Changing Needs of an Increasingly Diverse and Mobile Workforce

EARLY BIRD DISCOUNTS Book & Pay by 28 July 2015 to receive an additional Value Plus Discount!

Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearning.co.nz Booking Code - P

Identify the aspects of Blended Learning that Improve Your Learning Model

Practical Application of Contemporary Learning Technologies

Harnessing the Benefits of Self Directed Learning

FEATURED SPEAKERS

Liquid Learning is proud to present the 5th Annual Blended Learning and Development Conference 2015, the premier opportunity to learn from industry leaders and contemporary experts, uncovering new and innovative strategies to embed in the organisation.

Lieutenant Hugh Aitken Chief Instructor, Defence Training Systems SchoolDefence Training Institute

Ram Lingam Training Advisor, Design and Brokering - National Learning and Capability TeamMinistry for Social Development

Sheryl North Customer Care Manager, Agents@HomeSpark

Sharon Cooke General Manager, TrainingAirways New Zealand

Linda Smith Global Education DirectorOrion Health

Jono Cathersides Global Product Training ManagerFisher and Paykel

Ann Smith Senior Manager Learning and DevelopmentWestpac New Zealand Limited

Paul McNab Founder and Chief Executive OfficerOnline Learning Systems LTD

Garth Cook Learning and Development ManagerThe Warehouse Group

Robert Ruwhiu E-Learning Advisor and Learning Management System AdministratorNew Zealand Police Force

Steve Leichtweis Manager, Centre for the Creative Application of Technology in EducationUniversity of Auckland

Reema Chauhan Organisational Development ConsultantCoca-Cola Amatil NZ

Justin Luen Group Learning and Development ManagerFletcher Building

Anna Kingston Learning DesignerAnnaKingston.com

Keith Tyler Smith DirectorLearning@work

Denise Carter DirectorMantle

9.00 - 4.30

Mastering the Art of Blended Learning: How to build a product your learners will valueAs we know, humans tend to learn best by doing. This hands-on workshop will set your consciousness on a path to Blended Learning enlightenment. In teams, you will work through the process of building a prototype of a Blended Learning product in response to a fictional business challenge. Along the way you’ll learn to do things like sketching a learning journey, choosing Blended Learning options, making a game, and using social networks and mobile devices. You’ll be introduced to some lo-tech tools and techniques that will save you time and money. Plus you’ll get worksheets, templates, and a quick reference guide to take away so you can apply what you’ve learnt back at the office.

Challengers ready! What do we mean by Blended Learning and why does it matter?

Part 1:

Solve the right problem

• What outcomes do your learners need?

• Get to know your learners

• Visualise the journey Learning vs. behaviour change

Part 2:

Design the right solution

• Think in terms of outcomes, not outputs

• The seven habits of highly effective learning

• A guide to selecting Blended Learning options

Part 3:

Build your Blended Learning product

• Storyboarding / Telling stories

• Playing games

• Social networks

• Mobile devices, build a prototype

Expert Facilitator: Keith Tyler Smith DirectorLearning@work After 17 years in TV production as a producer and director with TVNZ, Keith made the shift into tertiary education, by taking up the role as Programme Leader for TV Production at NZ Broadcasting School at Christchurch Polytechnic Institute of Technology (CPIT). Seven years later, the opportunity to lead a newly established eLearning and Web Support team came up, following a successful eLearning pilot initiative with a cross-discipline team, who worked together on a Graduate Diploma course in eCommerce. This role included staff training and development in the technical, design and pedagogic aspects of eLearning and the development of new eLearning resources, programmes and courses.

In 2004, Keith took up the role of eLearning Projects Manager for the Tertiary Accord of New Zealand (TANZ). In this role, he was responsible for overseeing the development of more than 40 workplace-based online courses and programmes and has managed collaborative online developments with a wide range of organisations including the seven TANZ member institutions, the ASURE meat inspection SOE, Public Service Training Organisation (Learning State), Workbase Literacy Trust and Flexible Learning Network.

A major project he lead was a network of provision pilot, that linked teachers and learners across the six TANZ institutions using Moodle’s networking capability. This pilot was designed to show how the Moodle Networking technology (MNet) would enable the sharing of courses, students and teachers between six geographically distributed ITP institutions.

As part of his TANZ project leadership role, he was asked in 2008 to help Otago Polytechnic establish a Work-Based Learning pilot for the Bachelor of Applied Management.

Keith and TANZ parted company at the end of 2010 and set up his eLearning development company Learning@Work Ltd. He continues to work with Otago Polytechnic on the WBL pilot. Keith has a Bachelor of Broadcasting Communications from CPIT and a Master of Education (Online Education) from the University of Southern Queensland.

Pre-Summit Workshop 20 October 2015

• 8.30 - 9.00 Registration

• 9.00 - 10.40 Session One

• 10.40 - 11.00 Morning Tea

WORKSHOP SCHEDULE• 11.00 - 12.30 Session Two

• 12.30 - 1.30 Lunch

• 1.30 - 3.00 Session Three

• 3.00 - 3.20 Afternoon Tea

• 3.20 - 4.30 Session Four

• 4.30 Close of Workshop

Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearning.co.nz

Day One 21 October 2015

Improving the Impact of Learning and Development Programs

PLUS TWO WORKSHOPS!Plus Two Separately Bookable Full-Day Workshops on 20 & 23 October 2015

8.30 - 8.55 Registration and Morning Coffee

8.55 - 9.00 Official Welcome and Opening Remarks from the Chair

9.00 - 9.40 OPENING KEYNOTE CASE STUDYDeveloping a culture of excellence in a Blended Learning frameworkEffective Blended Learning programs combine the best pedagogical practices of all instruction mediums. However, the effectiveness of these modules are often hard to measure, therefore recognising the best framework for your professional development needs over time can be an inexact science. By leveraging insights from analytical data now available in many learning systems, it is now possible to identify the strengths and weaknesses of Blended Learning programs and add improvements in the right areas. Lieutenant Hugh Aitken of the Defence Training Systems School has been working to identify the best contemporary framework for Blended Learning excellence and will share his findings on:• The use of data analysis in strengthening learning frameworks• Implementing a culture of excellence in learning and development• The contemporary path of Blended Learning and Development

Lieutenant Hugh Aitken Chief Instructor, Defence Training Systems School Defence Training Institute

9.40 - 9.50 Questions and Discussion

9.50 - 10.30 CASE STUDY Training tools and technology: Key trends, challenges and opportunities - Airways New Zealand, the story so farMillennium learners are our first truly digital natives who have grown up using smart technologies. Their expectations as learners are - available anywhere anytime, flexible study options, a personalised learning experience and to be part of a socially connected learning community. They are also less likely to commit long term to one career and will quickly move onto the next opportunity if the current environment does not meet their expectations. In order to attract the best and brightest into the aviation industry, and more importantly retain them, it is important to understand the DNA of our future workforce and provide a learning environment aligned to their expectations. ‘Airways Knowledge Online’ is the digital ecosystem developed by Airways in response to this challenge. In this presentation, Sharon will share:• The journey to date• A preview of tools in use and those under development• The future trends for Air Traffic Control training

Sharon Cooke General Manager, Training Airways New Zealand

10.30 - 10.40 Questions and Discussion

10.40 - 10.55 Morning Tea

10.55 - 11.35 CASE STUDY Building trust in Blended Learning initiativesOne of the key challenges in trying to implement Blended Learning into an existing professional development

framework is gaining participant trust in its benefit and value. Professionals can often resist the move to self directed learning and prefer the traditional format of face-to-face learning and development. Ram co-ordinates the professional development for the Ministry of Social Development and implements a diverse range of learning platforms to reach a large and diverse workforce. Creating a culture of trust in contemporary learning initiatives and exploring techniques to maximise learning efficiency are keys to success. Ram will discuss:• Strategies to overcome distrust in self-directed learning• Identifying the benefits and efficiency of Blended Learning in the Public Sector• Tools to increase workforce capability in order to optimise the benefits of Blended Learning

Ram Lingam Training Advisor, Design and Brokering - National Learning and Capability Team Ministry for Social Development

11.35 - 11.45 Questions and Discussion

11.45 - 12.25 CASE STUDY Using a Blended approach to attain accreditationThe primary objective of a Blended Learning approach is to enhance employee capability. The aim is to carefully match the learning design to the specific organisational setting and ensure that the learning outcomes desired take into account and give consideration to the complexity of the concepts and skills to be learned. If these goals are achieved, participants should receive recognition of their success and be able to use this to better their careers. In this session, Garth will speak about The Warehouse’s use of Qual-Link and how all stakeholders involved in the process are benefiting. Discuss:• Key blended design principles• How Qual-Link is benefiting both employee and employer• A closer look at New Zealand Qualifaction Authority accreditations in the workforce

Garth Cook Learning and Development Manager The Warehouse Group

12.25 - 12.35 Questions and Discussion

12.35 - 1.35 Networking Lunch

1.35 - 2.35 INTERACTIVE PANEL DISCUSSIONOvercoming the common challenges and issues associated with creating, delivering and evolving a blended learning strategyIn this session, a panel of practitioners and experts will explore the common challenges and issues associated with opting for a blended learning strategy. This interactive segment will provide practical tools, innovative ideas and solutions to the common challenges facing learning and development practitioners. Primarily discussing the challenges of self directed learning, participants will have the opportunity to brainstorm problems and discuss possible solutions to common issues. Discuss:• How to measure outcomes effectively and promote self- directed learning• Successfully overcoming common challenges faced when implementing a Blended Learning approach• Gaining buy in from senior management

Steve Leichtweis Manager, Centre for the Creative Application of Technology in Education University of AucklandReema Chauhan Organisational Development Consultant Coca-Cola Amatil NZ

VALUE PLUS DISCOUNTReceive $400 off registration if you register and pay by 28 July 2015

Driving Innovation in the Learning EnvironmentImproving the Impact of Learning and Development Programs

Day Two 22 October 2015Justin Luen Group Learning and Development Manager Fletcher Building

2.35 - 3.05 CASE STUDYManaging a mobile learning model - Reaching everyone, everywhereMobile learning continues to provide new opportunities and offers flexible learning opportunities to a mobile and distributed workforce. By connecting mobile learning software to a central Learning Management System, it is possible to increase the benefit and reach of a professional development program. This session will focus on how to use mobile technologies to manage and develop learning programs, connecting all areas of the workforce. Robert will discuss:• Effective strategies for using a mobile LMS• The benefits of mobile learning and self directed development• Overcoming challenges when implementing a new system

Robert Ruwhiu E-Learning Advisor and LMS Administrator New Zealand Police Force

3.05 - 3.15 Questions and Discussion

3.15 - 3.30 Afternoon Tea

3.30 - 4.20 EXPERT COMMENTARY Blending your leadership development - Finding the road to make long lasting changeIntegrating contemporary learning technology and other support methods into an in-house leadership development program is an effective way to increase client support and actually change habits to increase performance in the long term. By diversifying the approach to learning, it is possible to identify the most direct method of unlocking an individuals leadership potential. Anna has worked in developing leadership and learning for over 15 years and will share her thoughts on: • Strategies to identify the right medium for the right demographic• Tools to get buy in and convey a consistent message• Instilling a culture of leadership success and responsibility

Anna Kingston Learning Designer AnnaKingston.com

4.20 - 4.30 Questions and Discussion

4.30 Concluding Remarks from the Chair

8.30 - 8.55 Morning Coffee

8.55 - 9.00 Opening Remarks from the Chair

9.00 - 9.40 OPENING CASE STUDYInduction training at Telecom NZ: Blended Learning with a virtual social learning platformStemming from their experience with their award winning virtual learning programme “Agents@Home”, Telecom NZ initiated a plan to widen the virtual learning model to an induction training platform across the different business areas of the company. It was recognised early on that a social learning platform would be critical to the success of the project. A social dashboard was developed to foster a social culture and emotionally connect remote employees to the company. It was used in combination with a Blended Learning solution to bring about the desired learning outcomes. In this session, Bridgette will speak about the program and the effect it has had on the company. Discuss: • How the performance criteria were devised and the systems were chosen to deliver the blended content • The impact of the program on employee performance and the return on investment from the program • Were all performance criteria achieved? What worked and what needed to be improved or changed?

Sheryl North Customer Care Manager, Agents@Home Spark

9.40 - 9.50 Questions and Discussion

9.50 - 10.30 CASE STUDYIntroducing a new approach to learning - a look at Learning Record Systems (LRS) in the workforceLearning happens everywhere and often goes by unnoticed or undervalued. The concept of Blended Learning is accepting that all mediums of interaction with a topic have an impact on an individual’s overall understanding of the subject. Orion Health are introducing a system of recording all avenues of the learning process and sharing this data with a Learning Record System. Creating a collaborative and comprehensive learning profile that can then be used to improve a participant’s development environment. Linda and her team are facing the challenges of implementing an LRS into their training model and will discuss:• Obstacles faced in assimilating an LRS into an LMS model• The benefits of an LRS system and what the Tin Can API has to offer• Tools for improving your Development approach and when to update your plan

Linda Smith Global Education Director Orion Health

10.30 - 10.40 Questions and Discussion

10.40 - 10.55 Morning Tea

10.55 - 11.35 CASE STUDYA Blended Learning approach in a financial worldDesigning a learning and development model for a workforce with varied roles is a difficult task. An effective method for meeting the development needs of a diverse workplace, is to introduce a range of interchangeable

EARLY BIRD DISCOUNTReceive $150 off registration if you register and pay by 29 September 2015

SUPER SAVER DISCOUNTReceive $300 off registration if you register and pay by 25 August 2015

VALUE PLUS DISCOUNTReceive $400 off registration if you register and pay by 28 July 2015

NETWORKING RECEPTION

4.30 - 5.30

Make the most of your Liquid Learning experience, join us to network over complimentary canapés and drinks

Follow this event on Twitter using the event hashtag #BLAD15z and @LiquidLearning for daily industry updates!

Driving Innovation in the Learning Environment

Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearning.co.nz

• Learning and Development

• eLearning / Social Learning

• Training Facilitators

• Technology Assisted Learning Professionals

• Organisational Development

• Human Resources / People

• Learning Centres

• Learning Management System Administrators

• Instructional Designers

• Curriculum Development Professionals

WHO WILL ATTENDDirectors, Heads of, Managers, Academics, Consultants and Professionals working in:

• Challenging traditional notions of professional development• Using communities of practice to enhance learning

Keith Tyler Smith Director Learning@work

3.05 - 3.15 Questions and Discussion

3.15 - 3.30 Afternoon Tea

3.30 - 4.20 INTERACTIVE CLOSING ROUNDTABLEWhere to next? What has been learnt and what to take back to the officeThis session will give delegates an opportunity to recap on all of the strategies that have been discussed over the two days. Highlighting the practical strategies tabled and discussing methodologies for implementing these learning technologies in real life. As well as providing an opportunity to discuss and share ideas, exchange knowledge and professional advice with industry peers and experts.

Denise Carter Director Mantle

4.20 Concluding Remarks from the Chair and Summit Close

mediums through which to provide a spread of training avenues. Ann provides Westpac with an innovative organisation learning strategy and uses the concept of Blended Learning to continually improve and sustain a large Learning and Development model. Ann will share:• A view of Westpac learning practice• Strategies to reach a diverse range of professionals• How Blended Learning can be best utilised in the financial Learning and Development space

Ann Smith Senior Manager Learning and Development Westpac New Zealand Limited

11.35 - 11.45 Questions and Discussion

11.45 - 12.25 CASE STUDYFostering social learning in a global enterpriseTraining a culturally diverse and geographically dispersed workforce requires a significant level of cooperation and synergy. Instilling a culture of socially aware and adaptive people is a critical component of achieving innovation and collaboration in an international business. Jono facilitates the global product training for Fisher and Paykel and has to utilise a broad range of learning mediums in order to connect a large training pool. He will discuss:• Embedding social learning within traditional and Blended Learning programs• Providing efficient learning systems for a diverse workforce• Using Blended Learning as a social awareness tool

Jono Cathersides Global Product Training Manager Fisher and Paykel

12.25 - 12.35 Questions and Discussion

12.35 - 1.35 Networking Lunch

1.35 - 2.25 CASE STUDYImplementing a Blended Learning process from end-to-endPaul has been at the forefront of implementing Blended Learning initiatives across a variety of New Zealand businesses. Currently Leading the Educational Technologies team for New Zealand Fire, Paul demonstrates a premier understanding of what it takes to introduce a functioning Blended Learning and Development environment and a significant knowledge of how to avoid general set backs. Using his work with the New Zealand Fire Service, Paul will discuss:• Building internal and external capacity for Blended Learning Programs• Working with ICT infrastructure and how to improve it• Innovation in the field and the integration of simulations and part task simulators

Paul McNab Founder and Chief Executive Officer Online Learning Systems LTD

2.25 - 2.35 Questions and Discussion

2.35 - 3.05 EXPERT COMMENTARYA new learning paradigm: Giving the learner controlThis expert commentary will take a close look at the changing landscape of Learning and Development. Highlighting the key players and influential factors in the field, Keith will demonstrate the most efficient method for achieving a premier Blended Learning initiative. Walking delegates through the pros and cons of their methodology, Keith will discuss: • Practical examples of effective Blended Learning, start to finish

The Women in Media andCommunicationsLeadership Summit 201523, 24 & 25 September 2015Rendezvous Grand Hotel, Auckland

The 3rd Annual StrategicManagement Accounting Forum 201515,16 & 17 September 2015Stamford Plaza Auckland

ALSO AVAILABLE

9.00 - 4.30

There is No Quick Fix: Developing the Right Learning Module for your Audience NeedsEmbracing the full potential of Blended Learning can profoundly strengthen the scope and effectiveness of an organisation’s training and development function, but this expanse of possibility may feel like it unlocks a Pandora’s box of new variables and challenges. The aim may remain the same, to build your people’s skills, knowledge or attitude, to foster self-awareness and reflective work practices, or to improve technical ability or cultivate soft skills – but the answer is anything but one-size-fits-all.

In designing a successful programme, a skilled practitioner must engage with the complexities of different motivations, personalities, competencies, generational perspectives and learning backgrounds. But how do you strike the right balance with so many variables? And why do some practitioners talk about the need to “effectively engage Generation Y” as if they were not already a part of the fabric of working society and present in the classroom?

Masterclass participants will investigate the definition of Blended Learning, and how it can be applied to different learning journeys. Attendance will provide the opportunity to brainstorm with professional peers facing similar challenges. Participants will review case studies, and investigate the most effective learning approaches to their own people. They will actively discover the most work-able solutions to widespread challenges faced by learning and development professionals also take away valuable tools.

• Uncover effective blended learning implementation strategies for developing hard vs. soft skills

• Establish effective engagement strategies for a range of learners, factoring in variables such as age group, behavioural styles and ‘learning attitude’

• Gauge effective yet simple learning delivery methods and determine possible improvements or virtual equivalents

• Determine the most pragmatic and effective solutions to keep the learning alive

• Discover how to create interactive social learning networks using a range of forums and platforms

• Assess the best possible continuous improvement strategies for your blended learning portfolio

• Evaluate ‘edutainment’ and playful learning strategies and assess how they can be implemented in your setting

Expert Facilitator: Anna Kingston Learning DesignerAnnaKingston.com Anna Kingston is fascinated by how the brain works and how we can use it more effectively in business and life to excel at what we do. She enjoys co-creating practical solutions (including learning and coaching) to performance problems which individuals and business face today, and helping you to create sustainable long term change.

Anna has worked in Leadership and Learning for over 15 years as a Learning and Development Manager, Leadership Coach, Instructional Designer, Facilitator and Speaker.

Anna still learns from LinkedIn every day, though holds some actual qualifications of a BSc (Hons) in Neurobiology, Practitioner in Neuro-Linguistic Programming (NLP), and is certified as an mBit Coach and a Leadership Coach

SPONSOR TODAY!Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +64 9 927 1500 or email: partnership@liquidlearning.co.nz

Post-Summit Workshop 23 October 2015

• 8.30 - 9.00 Registration

• 9.00 - 10.40 Session One

• 10.40 - 11.00 Morning Tea

WORKSHOP SCHEDULE• 11.00 - 12.30 Session Two

• 12.30 - 1.30 Lunch

• 1.30 - 3.00 Session Three

• 3.00 - 3.20 Afternoon Tea

• 3.20 - 4.30 Session Four

• 4.30 Close of Workshop

ABOUT THE EVENTLearning is present within every human interaction, all observation, reflection, experimentation and error are representations of growth. In order to fully engage with a diverse group of professionals in the modern organisation, Learning and Development must adapt learning platforms to align with the organisations strategy and culture.

Building upon previous years success, The 5th Annual Blended Learning & Development Conference 2015 will provide delegates with practical fresh content and innovative approaches to arm their workforce with fit-for-purpose learning initiatives.

Delegates will experience a highly interactive event that offers the opportunity not only to listen, but also to interact and discuss new ideas, share common challenges and brainstorm solutions with thought leaders, driving learning and employee performance to the next level. Experienced leaders of large and influential organisations from the public and private sector will discuss the paradigm shifting impact of new Learning Systems and Recording models.

Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearning.co.nz

The 5th Annual Blended Learning & Development Conference 201520, 21, 22 & 23 October 2015

Booking Form

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If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Pleaseadvise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event runby Liquid Learning Limited. A 10% service fee may apply. Should you wish to cancel your registration, please notify us inwriting as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid LearningLimited in the twelve months following date of issuance. Cancellation notifications received less than 14 days from theevent running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. LiquidLearning Limited does not provide refunds for cancellation. The prices above are based on one person per registration. Itis not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a differentperson attending each day of the event, can be arranged. A fee will apply. Please call us for details.

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DisclaimerLiquid Learning Limited has taken due care in selecting qualified professionals as its authors and course facilitators. Theinformation provided by course facilitators is not produced by Liquid Learning Limited and should not be regarded asadvice. Liquid Learning Limited accepts no responsibility for reliance on such information and recommends that its clients seek further professional advice.

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SUPER SAVER DISCOUNTReceive $300 off registration if you register and pay by 25 August 2015

EARLY BIRD DISCOUNTReceive $150 off registration if you register and pay by 29 September 2015

VALUE PLUS DISCOUNTReceive $400 off registration if you register and pay by 28 July 2015

* Receive $150 off registration if you register and pay by 29 September 2015 ** Receive $300 off registration if you register and pay by 25 August 2015 *** Receive $400 off registration if you register and pay by 28 July 2015

Group Discounts Available: 3 – 4 people: 10% off Standard Rate 5 – 7 people: 15% off Standard Rate 8 + people: 20% off Standard RateConditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Value Plus, Super Saver and Early Bird Discounts are not applicable to the individual Workshop. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts.

Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only.