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Birla Institute of Technology & Science, Pilani

Distance Learning Programmes Division

First Semester 2008-2009

Mid-Semester Test

(EC-1 Regular)

Course No. : BITS ZG659

Course Title : TECHNICAL COMMUNICATION

Nature of Exam : Closed Book

Weightage : 40%Duration : 2 Hours

Date of Exam : 03/08/2008 (AN)

Note:1. Please follow all theInstructions to Candidates given on the cover page of the answer book.2. All parts of a question should be answered consecutively. Each answer should start from a fresh page.3. Mobile phones and computers of any kind should not be brought inside the examination hall.4. Use of any unfair means will result in severe disciplinary action.Q.1 The effectiveness of an interpersonal communication lies in a good understanding

of the differences between the receiver and the sender which otherwise lead to

communication breakdown. Analyze the statement in the light of any five

interpersonal communication barriers providing suitable examples from your own

experiences. [10]

Q.2 Confluence Training Centre, Chattisgarh is involved in Computer training to theyouth of their city. They got net connectivity from Reliance networking, howeveras the first batch of trainees started the computers for net use; they found the

connectivity very poor. By the end of the day, they all were irked and disgusted as

they had put handsome amount to register for this course. You as the coursecoordinator are responsible for smooth conduct of the course. Write a letter to the

Software Engineer, Reliance networking, Dehradun to put your complaint for the

problem faced. Your letter should be in complete block form. [10]

Q.3 What is the difference between listening and hearing? Mention four types oflistening with proper examples. [8]

Q.4 Write a prcis of the following passage and suggest a suitable title to it . [12]Perhaps no man in recorded history received such spontaneous tributes of

universal praise, respect and love as did Mahatmaji after his tragic death. From thehumble peasant to the proud potentate, from intimate friends and relatives to utter

strangers who had not, probably, even as much as seen him in a picture, from aveteran soldier like General MacArthur to a simple child like Pearl Bucks son

all felt, more or less, the passing of something essentially good, noble and lovable.

No. of Pages = 2

No. of Questions = 4

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BITS ZG659 EC-1 REGULAR Page 2 of 2

BITS ZG659 (EC-1 REGULAR) FIRST SEMESTER 2008-2009 PAGE 2

Gandhiji believed in goodness and he derived his greatness, his towering stature from thatimmaculate goodness of the spirit which admitted nothing narrow, mean or selfish in its

scheme of things. The world, on the other hand, believes in everything that gratifies theself, pampers pride and promotes power. The cult of self-aggrandizement, practiced at theexpense of others tears and blood, led recently to two devastating world wars in quick

succession. Today pettiness, jealousy, intolerance and hatred are stalking through the

earth, and the specter of another war, spelling rain to our vaunted civilization, loomsominously on the horizon. The over all picture would appear to be one of unrelieved

gloom. But the noble sentiments evoked by Gandhijis vicarious atonement for the sins of

misguided men raise hopes for degraded humanity.. In spite of errors and distractions,truth and beauty somehow still live in the depths of our beings. Otherwise, bow could this

erring, sinning, self-centered world be irresistibly drawn to that upright, holy selfless man

after his death?

Another towering personality who stole the show was Lenin, the Grand Repudiator. He

repudiated everything. He repudiated, God. King, Country, morals, debts, rents, interest,

the laws and customs of centuries, all contracts written or implied, the whole structuresuch as it is of human society. In the end he repudiated himself. He repudiated the

Communist system. He confessed its failure in an all-important sphere. He proclaimed

the New Economic Policy and recognized private trade. He repudiated that he hadslaughtered so many for not believing. They were right it seemed after all. They were

unlucky that he did not find it out before. But these things happen sometimes; and how

great is the man who acknowledges his mistake!

Lenins intellect failed at the moment when its destructive force was exhausted, and whensovereign remedial functions were its quest. He alone could have led Russia into the

enchanted quagmire; he alone could have found the way back to the causeway. He saw;he turned; he perished. The strong illuminant that guided him was cut off at the moment

when he had turned resolutely for home. The Russian people were left floundering in the

bog. Their worst misfortune was his birththeir next worst, his death.No.of words ( 459)

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