BITC CR Report 08

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Corporate Responsibility Report 2008


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Business in the Community Ireland CR Report 2008 - 1

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List of Contents


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VIDEO LINK

Welcome

Welcome to 2008s Corporate Responsibility (CR) report fromBusiness in the Community Ireland.

Business in the Community Ireland has been communicating to all who will l isten that

Corporate Responsibility (CR) is about long term sustainability. When the organisation

started, most companies assumed that CR was about their charitable giving or their

ad hoc community programmes. This has changed over the last ve years in that most

companies now recognise that it is about how a company makes its money.

During this period when companies are looking for a solid base in these uncertain times,

one thing is certain and that is that an essential element of the creation of long term

competitiveness and prot are responsible and sustainable practices, not short term

proteering.

Business in the Community Ireland now has a network of Irelands leading companies

dedicated to improving their impact on society. Along with member companies we have

hundreds of companies involved in our social inclusion programmes. The impacts of

these programmes are signicant in getting marginalised people back to work. This work

will be much more difcult during 2009 and we look to all our companies to continue to

support these essential programmes. We are also p leased to report that our educational

programme continues to set standards.

This report communicates our work and our values and I welcome your comments on the

information provided.

On behalf of the Board, I thank Tina Roche and her entire team for their performance in

again developing and expanding our group of member companies and social inclusion

programmes during the past year. Their passion, professionalism and participation in the

services and programmes they run and the advice they provide is truly exceptional.

I would also li ke to take the opportunity to thank my colleagues on the Board for their

great dedication, support and commitment to the effectiveness of both the Board and the

organisation.

Kieran McGowanChairperson

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Our BoardSteveCostello

Steve was appointed

Chairman of the ConsumerCouncil in January 2003.He is Chairman of the ROIGovernments National Consumer Agency andalso Chair of the Board of Stranmillis UniversityCollege. Steves career began in 1972 withMarks & Spencer, becoming Chief Executive forIreland and he retired in 2001. Steve Costello isalso Chairman of the Steering Committee forBITCIs EPIC programme.

Harry Byrne

Harry Byrne is a retired

Director of GuinnessIreland Ltd. Subsidiaries.He retired in 1996 but hascontinued as Chairmanof the Guinness Ireland Pension SchemeTrustees. He is currently one of Irelandsrepresentatives on the EU Economic andSocial Committee. He is also Chairman ofthe Iveagh Trust, a Council Member of theEye and Ear Hospital and a Director of theFoundation for Investing in Communities.

PadraigMcManusVice chair

Padraig McManus wasappointed Chief Executiveand member of the board of ESB in July 2002.He is a board member of the Irish ManagementInstitute and a member of the ConferenceBoard. Padraig McManus is also Chairman of theSteering Committee for BITCIs Ready for Workprogramme.

BryanMohally

Bryan Mohally is currentlyManaging Director ofJanssen PharmaceuticalLtd, a subsidiary of Johnson & Johnson IncUSA. He also serves on the Board of Directorsof the Cork Cancer Research Centre, a cancerresearch partnership between UniversityCork and the Cork Hospitals.

PatrickLynchPatrick Lynch, Chairmanof Dublin City EnterpriseBoard is a former CEO ofShell Ireland and formerChairman of the state training agencyFS. He is also Chairman of the SteeringCommittee for BI TCIs Linkage programme.

BrianGeogheganBrian Geoghegan isDirector, LeaseplanIreland and MRPA Kinman.He is a member of theNational Economic & Social Council andsits on the Advisory Council of the PolicyInstitute of Trinity College, Dublin. Brian isformer Director of Economic Affairs at IBECand former Chairman of FS, the Stateemployment agency.

Cyril ForbesCyril Forbes is DeputyChairman of Jardine

Lloyd Thompson IrelandLtd and Chairman of S2SSteering Committee. Cyril

is a former Director of Dublin DocklandsDevelopment Authority, the Housing FinanceAgency and former Chairman of the CraftsCouncil of Ireland.

JohnTrethowan

John was the ExecutiveDirector of National IrishBank, having formerly alsoheld a similar position withthe Northern Bank from 2001 to 2005. Johnwas also a member of the Taoiseachs TaskForce on Active Citizenship. He is Chairmanof the Steering Committees for BITCIsPrisons Project and Mentoring Service.

MauricePratt

Maurice Pratt is theformer Chief ExecutiveOfcer of C&C Group. Heis a non-executive directorof Eircom Group plc and non-executivechairman of Bank of Scotland (Ireland)Limited. He is a past president of IBEC, acouncil member of Dublin Chamber and theIrish Management Institute, a non-executivedirector of Repak Ltd and Uniphar plc and afellow of the Marketing Institute of Ireland.

AileenOToole

Aileen OToole is theManaging Director ofAMAS and acts as astrategic adviser to privateand public organisations on their onlinechannels. She is a co-founder of The SundayBusiness Post newspaper and also foundedthe successful Ideas Campaign.She is a Director of Chambers Ireland andASH Ireland.

Jim OHaraJim OHara is vicepresident, TechnologyManufacturing Group,Intel Corporation and Intel

Ireland general manager.

In July 2008 he joined the board of Businessin the Community Ireland.

KieranMcGowanChairperson

Kieran McGowan becameChairperson of Businessin the Community Ireland in 2004. He is

Chairman of CRH plc and retired as ChiefExecutive of IDA Ireland in December1998. He also is a director of a number ofcompanies including Elan Corporation plc,Enterprise Ireland and United Drug plc.

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Maria Cronin

Maria Cronin is an IBECDirector responsiblefor MarketingCommunications andMember Relations.

This division is also responsible for thedevelopment and implementation of IBECsmarketing, membership development andweb strategies.

PauricOGrady

Pauric OGrady retiredfrom the position of MDof Johnson & JohnsonMedical - Ireland,having completed 15 years in that role. Heis actively involved as a board memberwith a number of community projects andinitiatives including Operation Smile Irelandand The Johnson & Johnson European CSRCommittee. He is currently Chairman of theSteering Committee for BITCIs SchoolsBusiness Partnership.

Board members as of 31st December 2008

MyriamCohen-Welgryn

Myriam is Vice PresidentEnvironment at Danone.She has over 20 yearsof experience in GeneralManagement and Marketing inP&G, Pepsi and Danone.


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Introduction

As I write this introduction I am struck by the incredible changeover the last twelve months. Looking back to last year and theevents that have occurred through the irresponsible behaviourof a tiny minority of companies both at home and abroad I amconvinced that our mission in Business in the Community Ireland ismore pertinent than ever.

There can be no further arguments about corporate responsibility, if Irish companies are

to be considered here or abroad as a potential business supplier or partner we have to

have the best practices. Just look at the preferred bidder status of the London Olympics

2012; the companies that are tendering for procurement have to produce evidence of

their responsible and sustainable business practices.

Our Corporate Responsibility report tells of our work both internally in the organisation

and externally with our members to drive change. We had set ourselves targets in 2008

most of which we have achieved and others we are still working on.

Business in the Community Irelands vision may seem old fashioned in that it asks

companies to act with integrity. We believe that its important to balance short-term decision making against long-term value, with responsible business practices

strengthening trusting relationships.

I want to thank our board for their generosity with their time and in ensuring best

practice in good governance in Business in the Community Ireland. For our size, we

have had a signicant impact that would not be possible without the partnership of

the many companies on our Social Inclusion progammes and the relationships with the

many departments in Government and its agencies. Our staff also continues to provide

inspiration, advice and leadership to our members and programme participants and

everybody acts as supportive and considerate colleagues.

I look forward to hearing from you about our report and welcome suggestions andcomments.

Tina RocheChief Executive

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VIDEO LINK
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Who we are

Business in the Community Ireland is a unique movement of companies across Ireland committed to responsible business practices. Our

purpose is to inspire, engage, support and challenge companies to continually improve the impact they have on society, specifically in the

community, environment, marketplace and workplace. Tina Roche, Chief Executive, Business in the Community Ireland

Since its inception in 2000, the mission of Business in the Community is to harness the power of Irish business

to maximise its positive impact on all its stakeholders. It is a non-profit organisation specialising in advice and

guidance to leading companies on corporate responsibility. It is also the national partner in Ireland for CSR

Europe, the co-ordinating body on corporate responsibility at a European level.

A business driven network, with major social initiatives; its membership is drawn from Irelands most

progressive companies. It has the unique expertise to train and develop capacity on corporate responsibility

within organisations; to improve their companies reputation, competitiveness and profitability through

communicating their social, environmental and community management impacts.

Business in the Community Ireland also works with hundreds of companies nationwide through its

innovative social inclusion programmes. These are:

Linkage:Employment and Training programme for former offenders

Ready for Work:Employment and Training programme for homeless people

EPIC:Employment and Training programme for people from immigrant communities

The Prisons Project:To provide prisoners with desistance focused guidance, assessments and support

The Mentoring Service:One-to-one resettlement support for prisoners before and after release

Schools Business Partnership:Aligning schools and businesses nationwideBACK TO CONTENTS


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Stakeholder Consultation SurveysEvents/

Networking

Reports/

FeedbackWebsite Newsletters

Press

Coverage

Training/

WorkshopsPresentations

Work

Experience/

Placements

Member Companies Potential Member

Companies

General Public Our Employees

Media Irish Business Community Government and Local

Authorities

CSR Partners Our Suppliers Academic Institutions Community and Voluntary

Organisations

Programme Participants

Our work is wide-ranging and as such we have a variety of stakeholders. A primary focus for our organisation is to ensure the interests of all stakeholders including customers, employees,

suppliers, NGOs, local communities and government are balanced. Active and relevant stakeholder engagement is a signicant component of how we do business. The table below

highlights the variety of mechanisms we employ to maintain communications with our key stakeholder groups.

Our Stakeholders

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We are fortunate through our work to liaise with many different organisations throughout the country and around the world. In addition to our work with corporate Ireland, we engage

with a wide range of government departments, semi-state agencies and NGOs. The following section lists many of the organisations we work with, our relationship with them and direct

links to their sites. We look forward to continuing to add to this list in the years to come.

Our Partners

Partner Relationship Website

ACCA I reland We are a member of the judg ing panel of the ACCA Ireland Sustainab ili ty

Reporting Awards

www.ireland.accaglobal.com

An Taisce We work with An Taisce to del iver environmental projects wi th communi ties

and business

www.antaisce.ie

Area Partnerships Tra in ing and Employment Ofcers and Area Partnerships work together on

existing and new initiatives

www.planet.ie

Ashoka Ireland We support the development of the Irish Ashoka network on social

entrepreneurship

www.ashoka.ie

Boardmatch We work with them to improve the governance of not for prot boards through

greater business representation

www.boardmatch.ie

British Embassy in Ireland We collaborated in an information session/seminar on corporate responsibility

and overseas development

www.britishembassyinireland.fco.gov.uk

Business in the Community Northern Ireland Our sister organisation in Northern Ireland www.bitcni.org.uk

Business in the Community UK Our sister organisation in the UK www.bitc.org.uk

Camara We promote the donation of old IT equipment to this volunteer organisation that

empowers communities in Africa by using technology in education.

www.camara.ie

Chambers Ireland We partner with Chambers on their Presidents awards for CSR. Chambers are

represented on our board and we s it on their CSR policy council

www.chambers.ie

Concern We collaborated in an information session/seminar on corporate respons ibi li ty

and overseas development

www.concern.net

The Community Foundation for Ireland Our sister organisation dedicated to developing philanthropy in Ireland www.communityfoundation.ie

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http://www.ireland.accaglobal.com/http://www.antaisce.ie/http://www.planet.ie/http://www.ashoka.ie/http://www.boardmatch.ie/http://www.britishembassyinireland.fco.gov.uk/http://www.bitcni.org.uk/http://www.bitc.org.uk/http://www.camara.ie/http://www.chambers.ie/http://www.concern.net/http://www.communityfoundation.ie/http://www.communityfoundation.ie/http://www.concern.net/http://www.chambers.ie/http://www.camara.ie/http://www.bitc.org.uk/http://www.bitcni.org.uk/http://www.britishembassyinireland.fco.gov.uk/http://www.boardmatch.ie/http://www.ashoka.ie/http://www.planet.ie/http://www.antaisce.ie/http://www.ireland.accaglobal.com/


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CSR Europe We represent Ireland at CSR Europe and participate in joint activi ties andcollaborative projects on best practice in CR in Europe

www.csreurope.org

DALC (Dublin Adult Learning Centre) Supports our Dublin-based clients with literacy development www.dalc.ie

Department of Community, Rural & Gaeltacht Affairs Supports our Capacity Building Programme for the community and voluntary sector www.pobail.ie

Department of Education & Science A strategic partner and funder of our Schools Business Partnership programme www.education.ie

Department of Enterprise Trade & Employment We engage with the Department on CR issues at government level www.entemp.ie

Department of Environment, Heritage & Local

Government

We work to support the Departments awareness campaigns on climate change

and biodiversity

www.environ.ie

Department of Social & Family Affairs A strategic partner in the promotion of the EPIC programme to immigrants and

have provided funding to the Ready for Work programme

www.welfare.ie

Dublin Docklands Business Forum We chair a working group of the forum which aims to build stronger links between

businesses and community groups in the Docklands area for mutual benet

Equa lity Authority We participate in European Year of Equal Opportunit ies legacy Advisory

Group meetings

www.equality.ie

European Academy of Business in Society (EABIS) We are members of this academic and business network on CR www.eabis.org

FS Mainstream training for all programme participants and works in collaboration

with EPIC. Also main referral partner to them from the Irish Prison Service

and Probation

www.fas.ie

Global Partner Network (GPN) 360 We are the Irish member of this global collaborative platform on CR www.csr360gpn.org

Great Place to Work Institute We partner with Great Place to Work on a number of joint initiatives www.greatplacetowork.ie

Homeless Agency The lead agency for homelessness in Dublin and a key member of the Ready forWork Steering Committee

www.homelessagency.ie

HSE (Health Service Executive) Across all programmes the HSE support the work of the Training and Employment

Ofcers

www.hse.ie

IBEC We work with IBEC on our employment programmes and IBEC are represented on

our board. We sit on the IBEC Sustainable Enterprise Group

www.ibec.ie

Immigrant Council of Ireland We are part of an advisory group for their Mentoring Programme www.immigrantcouncil.ie

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Our Partners continued
http://www.csreurope.org/http://www.dalc.ie/http://www.pobail.ie/http://www.education.ie/http://www.entemp.ie/http://www.environ.ie/http://www.welfare.ie/http://www.equality.ie/http://www.eabis.org/http://www.fas.ie/http://www.csr360gpn.org/http://www.greatplacetowork.ie/http://www.homelessagency.ie/http://www.hse.ie/http://www.ibec.ie/http://www.immigrantcouncil.ie/http://www.immigrantcouncil.ie/http://www.ibec.ie/http://www.hse.ie/http://www.homelessagency.ie/http://www.greatplacetowork.ie/http://www.csr360gpn.org/http://www.fas.ie/http://www.eabis.org/http://www.equality.ie/http://www.welfare.ie/http://www.environ.ie/http://www.entemp.ie/http://www.education.ie/http://www.pobail.ie/http://www.dalc.ie/http://www.csreurope.org/


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INOU (Irish National Organisation of the Unemployed) Supports the work of the Ready for Work programme www.inou.ie

Irish Banking Federation We work with them on promoting their climate change and nance working group www.ibf.ie

Irish Pharmaceutical Healthcare Association (IPHA) We supported the development of their rst industry-wide CSR report in 2008 www.ipha.ie

Irish Prison Service We work closely with the Regimes Directorate on an employment prisons project as

well as The Mentoring Service for prisoners both before and after release

www.irishprisons.ie

MABS (Money Advice and Budgeting Service) Working with the Training and Employment Ofcers in the prisons www.mabs.ie

NALA (National Adult Literacy Agency) Supports the work of the Training and Employment Ofcers across all

programmes

www.nala.ie

Nat ional Deve lopment Plan A funder of our social inclusion programmes www.ndp.ie

NSAI (The National Standards Authority of Ireland) We are members of the NSAI ISO 26000 Expert Group www.nsai.ieNurture Development We partnered with Nurture Development to develop the rst rst FETAC approved

CR executive education course in Ireland

www.nurturedevelopment.ie

Ofce of the Minister for Integration Funder of the EPIC programme www.justice.ie

Probation Service Our funding and referral source for the L inkage Programme www.probation.ie

RAPID Programme A key partner in supporting the Linkage Moving-On Programme www.pobal.ie

School Completion Programme The Department of Education & Science programme that The Schools Business

Partnership adds value to

www.education.ie

Smal l Firms Association We work with SFA on our employment programmes www.sfa.ie

Social Entrepreneurs Ireland (SEI) We engage with SEI on volunteerism and social entrepreneurship www.socialentrepreneurs.ie

SPIRASI Our main operational partner with the EPIC programme www.spirasi.ie

The Wheel We are members of the Wheel and work together on common goals such as

building the capacity of the community and voluntary sector

www.wheel.ie

VEC Support all our programmes in the community and in the prisons www.ivea.ie

Volunteer Centres Ireland (VCI) We partner with VCI on a number of joint initiatives www.volunteer.ie

Volunteering Ireland We link with VI in order to network with the community and voluntary sector www.volunteeringireland.com

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Our Partners continued
http://www.inou.ie/http://www.ibf.ie/http://www.ipha.ie/http://www.irishprisons.ie/http://www.mabs.ie/http://www.nala.ie/http://www.ndp.ie/http://www.nsai.ie/http://www.nurturedevelopment.ie/http://www.justice.ie/http://www.probation.ie/http://www.pobal.ie/http://www.education.ie/http://www.sfa.ie/http://www.socialentrepreneurs.ie/http://www.spirasi.ie/http://www.wheel.ie/http://www.ivea.ie/http://www.volunteer.ie/http://www.volunteeringireland.com/http://www.volunteeringireland.com/http://www.volunteer.ie/http://www.ivea.ie/http://www.wheel.ie/http://www.spirasi.ie/http://www.socialentrepreneurs.ie/http://www.sfa.ie/http://www.education.ie/http://www.pobal.ie/http://www.probation.ie/http://www.justice.ie/http://www.nurturedevelopment.ie/http://www.nsai.ie/http://www.ndp.ie/http://www.nala.ie/http://www.mabs.ie/http://www.irishprisons.ie/http://www.ipha.ie/http://www.ibf.ie/http://www.inou.ie/


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OUR SOCIAL INCLUSION

PROGRAMMESIn addition to the work we do with large Irish companies on corporate responsibility, we also, through our social inclusion

programmes, work with hundreds of companies nationwide to make an impact on key issues facing our society . Our

programmes offer an ideal way for many companies to get involved in socially responsible initiatives.

The two issues that we have focused on over the last seven years are 1) Employment for people who are marginalised in our society

and 2) Education with a particular focus on supporting students to stay in school until they complete their Leaving Certificate.

OUR EMPLOYMENT PROGRAMMES

THE LINKAGE PROGRAMME

READY FOR WORK

EPIC

THE PRISONS PROJECT

THE MENTORING SERVICE-this is a new programme launched in 2009 so our CR Report next year will report on its impacts.

OUR EDUCATION PROGRAMME

THE SCHOOLS BUSINESS PARTNERSHIPBACK TO CONTENTS


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The Linkage Programme - Impacts

Below is a summary of the number of people who participated in the programme and entered into employment, training or education.

2007 2008

Full-Time Employment 234 279

Part-Time Employment 62 84

CE Scheme 37 134

Training 232 297

Full-Time Education 79 136

Part-Time Education 34 87

The Linkage Programme is a guidance and placement service for ex-offenders. It aims to assistthis group to access appropriate training, education and ultimately employment. Placing someone into

employment is considered one of the best mechanisms for reducing recidivism. In addition to this, the work

of the Linkage Programme has been found to have far reaching positive implications, not just for the client

but also for his or her family, peer group and for the wider community as a whole. Funded by the Probation

Service, the Linkage programme is now part of the response to the National Anti-Poverty Strategy.

In the Linkage Programme, we work with a number of organisations such as: Area Partnerships , Department of Justice, Equality & Law Reform, Department of Social& Family Affairs, FS, HSE, IBEC, Irish Prison Service, Local Authorities, Money Advice and Budgeting

Service, NDP, Probation Service, Rapid Programmes, Small Firms Association and VEC.

Employment Programmes

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Without a doubt getting people back to work is one of the most impactful ways in helping them feel they are part of, and contributing toour society so our employment programmes are powerful tools for making this a reality. This section is a report of the 2008 impacts:

CLICK ON THE VIDEO LINK TO HEARABOUT THE LINKAGE PROGRAMME
http://www.bitc.ie/video/Video%203%20Linkage%20WMV.wmvhttp://www.bitc.ie/video/Video%203%20Linkage%20WMV.wmvhttp://www.bitc.ie/video/Video%203%20Linkage%20WMV.wmv


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The Prisons Project - ImpactsBelow is a summary of the number of people who participated in the programme and entered into employment, training or education.

2007 - 2008

Total number of referrals 508

Pre Release Referrals 261

Post-release Referrals 247

Engaged 408

Education 43

Training 69

Employment 52

Other 24

Total Placements 188

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The Prisons Projectprovide prisoners with desistance focused guidance,assessments, support and placements. In 2006 BITCI applied for and was awarded the

contract under Dormant Accounts Funding to engage two full-time TEOs for a period ofup to 72 weeks in the Mountjoy and Midlands Prison complexes. The Prisons Pilot Project

went operational in August of 2007, and quickly achieved maximum caseloads and

thereafter continuous high referrals to the project. In response to such demand, the p ilot

was extended to include one extra TEO serving St. Patricks Institution and the Training

Unit in March of 2008. The project is now funded directly by the Irish Prison Service.

In the Prisons Project, we work with a number of organisations such as: Department of Justice, Equality and Law Reform, Department of Social & Family Affairs,

FS, Irish Prisons Regimes Directorate, Local Employment Service Networks, Prison staffand services, Probation Service, VEC and colleagues throughout the Linkage Programme.


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Ready for Work Programme - ImpactsBelow is a summary of the number of people who participated in the programme and entered into employment,

training or education.

2007 2008

Total Persons Registered 59 76

Started RFW Training 39 38

Completed RFW Training 34 35

Began Work Placement 34 35Completed Work Placement 24 28

Into Further Training/Education 3 3

Started Employment 16 14

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Ready for Work supports people who have been homeless and are ready to go back into work, trainingand education. Through this unique and innovative programme, companies offer participants work experience

placements for three weeks. Employees from participating companies also volunteer to provide pre-employmenttraining including mock interview skills and CV preparation. A business led Steering Committee monitors

programme development and encourages other companies to get involved. In 2008 funding was received from

Anglo Irish Bank, and the Department of Social and Family Affairs also contributed to the programme which

facilitated the completion of an external evaluation.

In the Ready for Work programme, we work with a number of organisations such as:Homeless service providers e.g: Dublin City Council, Dublin Simon, Eve Holdings, Focus Ireland, Homeless Agency,

HSE, Peter McVerry Trust , Respond , Salvation Army, Sophia Housing and Vincentian Housing Partnership.

We also link with other training and employment services such as:Citizens Information Service, City of Dublin VEC, DALC, FS, IBEC and INOU.

Ready for Work participants receive their

certicates at Action Day, November 2008

CLICK ON THE VIDEO LINK TO HEAR ABOUTTHE READY FOR WORK PROGRAMME
http://www.bitc.ie/video/Video%204%20Ready%20for%20Work%20WMV.wmvhttp://www.bitc.ie/video/Video%204%20Ready%20for%20Work%20WMV.wmvhttp://www.bitc.ie/video/Video%204%20Ready%20for%20Work%20WMV.wmv


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Ready for Work Placement ProvidersIn 2008, the following companies provided placements for Ready for Work candidates

Marks & Spencer Brown Thomas KPMG

Anglo Irish Bank Arnotts Hickeys Pharmacies

Momentum McDonalds Speedpak

Sunower Recycling PEI Dundrum Town Centre

Other Business SupportersBetween 2002 - 2008, the following companies have supported the Ready for Work programme

Achievers IBM Richmond Motors

Bank Of Ireland Irish Express Cargo Robert Walters

Beacon Coaching Consultancy Irish Jobs.ie Sigmar

Bespoke Gardens Jurys Doyle Hotels Small Firms Association

Business in the Community Ireland Kennedy PR Sodexo

Campbell Bewley Group Manpower Tesco Ireland

Cherry Orchard Equine & Training Centre Newbridge Silverware Waterford Crystal

Chubb Ireland OHM Group/Irish Lift Trucks Westin Hotel

Dublin Airport Authority PricewaterhouseCoopers Woodies DIY

IBEC Radisson SAS


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EPIC supports people from immigrant communities to nd employment and/or further

education and training. It started out as a pilot programme in October 2006 and was

primarily targeted at Parents of Irish Born Children from non-EU countries. However, in2008, the programme was expanded to include all legally resident adults with status to

work in Ireland. The programme is funded by the Ofce of the Minister for Integration.

It is managed by Business in the Community Ireland in association with Spirasi. A major

development in 2008 was the partnership with B ITCI member companies, BT and CPL.

In the EPIC programme, we also work with a number of organisations such as:

Department of Social & Family Affairs, FS, Local Employment Service Network, Refugee

Information Service and VEC.

EPIC Programme Impacts

Below is a summary of the number of people who participated in the programme and entered into employment,training or education.

2007 2008

Employment 102 116

Training 43 52

Working with Training & Employment Ofcer 49 37

Discontinued 5 34

Total 199 239

Other SupportersThe following organisations have supported the EPIC programme by providing presentations to clients:

Access Ireland , Cairde, Canal Communities Partnership, Citizens Information Service Bluebell and Dublin 8, Enterprise Action,

Focus Ireland, Inner City Employment Centre, Institute for Minority Entrepreneurship, Money Advice and Budgeting Service and Threshold.

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CLICK ON THE VIDEO LINK TO HEARABOUT THE EPIC PROGRAMME

Pictured at an EPIC event in May 2008 were Peter Morris,Director of Consumer North and Corporate Services, BT,Tina Roche, CEO BITCI, Minister for Integration, ConorLenihan and Ann Heraty, Chief Executive CPL.
http://www.bitc.ie/video/Video%205%20Epic%20WMV.wmvhttp://www.bitc.ie/video/Video%205%20Epic%20WMV.wmvhttp://www.bitc.ie/video/Video%205%20Epic%20WMV.wmv


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Education is the passport to life and it is this message that hundreds of business volunteers convey to Irelandsyoung people through our education programme. This section is a report of the 2008 impacts:

Education Programme

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Minister for Education and Science, Batt O Keefe T.D pictured with Kellie O Grady, Presentation SS,

Warrenmount, Dublin 8 and Michael Kelliher from Killarney CC, Co. Kerry at the launch of the Schools Business

Partnership Annual Report in September 2008.


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The Schools Business Partnership - Impacts

2007 2008

Number of Schools matched with a local business 129 148

Number of Students involved in the Skills @ Work Programme 2007/2008 2562 2615

Number of students involved in the Mentor ing Programme 1 15 346

Number of Students participating in Summer Work Placements 52 33

Number of Principals participating in the Management Excellence Programme 69 63

The Schools Business Partnership (SBP) has targeted 158 schools in Irelandthat are part of the Department of Education & Science (DES) School Completion

Programme. 150 l inks have been activated between schools and businesses throughoutthe country since inception in 2001. The programme is funded by participating businesses

with matching funds provided by the DES under the National Development Plan (NDP).

The SBP operates in association with Marks & Spencer (Ireland) and is supported by

Cadbury Ireland and Cornmarket Group Financial Services.

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CLICK ON THE VIDEO LINK TOHEAR ABOUT THE SCHOOLSBUSINESS PARTNERSHIP
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Company School

Abbott Laboratories Killinarden CS, Tallaght

ABS Production Wexford VS

AC Nielsen Jobstown CC, Tallaght

Activision Ireland

Publishing Ltd. St. Josephs SS, Dublin 7

Aircon Engineering Kilmuckridge VC, Wexford

Allianz Worldwide Care Mater Christi SS, Finglas

Allergan Carrowbeg College, Westport

Allianz Worldwide Care St. Dominics SS,

Ballyfermot

Allied Irish Banks Errigal College, Letterkenny

Alza (Ireland) St. Ailbes School, Tipperary

Anglo Irish Bank Presentation College SS,

Warrenmount

Anglo Irish Bank St. Vincents SS, Cork

Anglo Irish Bank St. Pauls CC, Waterford

Anglo Irish Bank Colaiste Chiarain, Croom,

Limerick

Assicurazioni Generali SpA St. Josephs SS, Navan

Assurant Services Ireland Bishopstown CS, Cork

Astellas Ireland Riversdale CC,

Blanchardstown

Astellas Ireland Killorglin CC, Kerry

Ballina Beverages Moyne College, Ballina, Mayo

Ballygowan Ltd. Desmond College,

Newcastle West, Limerick

Bank of AmericaMerrill Lynch

Ballinteer CS

Bank of Ireland St. Thomas CC, Bray

Banking 365 St . Aidans CS, Ta llaght

Baxter Healthcare Scoil Mhuire Agus Padraig,

Swinford, Mayo

Becton Dickinson Cabinteely CS

Bord Gis Nagle CC, Cork

The companies and schools actively involved with the Schools Business Partnership programme in 2008 were as follows:

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Company School

Donegal Creameries Deele College, Raphoe

Dublin Airport Authority St. Finians CC, Swords

Dulux Paints North Presentation SS,

Cork

Dunnes Stores Gorey CS, Wexford

lan Drug Technologies St. Aloysius College,

Athlone

Elavon Arklow CC

ESB Pobalscoil Rosmini,

Drumcondra

ESB St. Johns De La Salle,

Ballyfermot

ESB Tarbert Generating

Station (now Endesa)

Tarbert Comprehensive

School

GE Heal thcare Cobh CC, Cork

Georgia Pacic Coliste Eoin, FinglasGlanbia Meats (now

Rosderra Irish Meats) Oaklands CC, Edenderry

Gleneagle Hotel Killarney CC

Heiton Buckley Builders

Providers

Colaiste Mhichil CBS,

Limerick

Heiton Group Moyle Park College,

Clondalkin

Hibernian General

Insurance Mercy SS, Goldenbridge

Hibernian General

Insurance Galway CC

HJ Heinz Ardee CS, Louth

Horgans Delicatessan

Supplies

St. Fanahans CC,

Mitchelstown, Cork

Company School

Bord Gis Mount Carmel SS, Dublin 7

Bord na Mona Scoil Ruain, Thurles

Bose GP Inver College,

Carrickmacross, Monaghan

Boston Scientic Tullamore College, Offaly

Brown Thomas St. Patricks College, Cork

Bus Eireann St. Paul s CBS, Dub lin 7

BWG Foods Drimnagh Castle SS, Dub lin

Cadbury Ireland Grange CC, Donaghmede

Cadbury Ireland Deansrath CC, Dublin 22

Cahill May Roberts Pobalscoil Iosolde,

Palmerstown

Capmark Services

Ireland Ltd.Mullingar CC

Carbery Group Maria Immaculata CC,

Dunmanway, Cork

Carlow County Council Carlow VS

Cavan Crystal Hotel Breifne College, Cavan

Cisco Systems Technical Institute Ringsend

Clarion Hotel Ard Scoil Mhuire, Corbally

Coca Cola Bottlers Ireland Greenhills College, Dublin

Coillte Teoranta St. Killians CS, Bray

Coillte Teoranta Finn Valley College,

Stranorlar, Donegal

Cork 96FM Terence MacSwiney CC,

Knockaheeny

Cornmarket Group FinancialServices Ltd.

St. Davids CBS, Artane

DHL Exel Supply Chain

(now DHL Supply Chain)

Kylemore College,

Ballyfermot

Diageo Ireland James St CBS, Dublin 8

Diageo Ireland Presentation College SS,

Warrenmount

DMG Services Caritas College, Ballyfermot


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Company School

Horse Racing Ireland Curragh Post Primary,

Kildare

IBM Ireland Presentation SS, Galway

IBM Ireland Riversdale CC,

Blanchardstown

IBM Ireland St. Aidans CC, Cork

ING Wholesale Banking CBS Westland Row, Dublin 2

Inishowen Engineering Crana College, Buncrana

Institute of Technology,

Tralee

Causeway Comprehensive,

Tralee

Integra Life Services Ard Scoil Chiarain Naofa,

Clara

Integra Life Services Tullamore College

International Fund Services St. Patricks Community

College, Naas

Investec Marino College, Dublin 3

Irish Life & Permanent Patrician College, Dublin 11

IVAX PharmaceuticalsIreland (TEVA)

CBS Mount Sion, Wateford

Jacob Fruiteld Food Group Old Bawn CS, Dublin 24

Janssen Pharmaceutical Mayeld CS, Cork

John A. Wood North Monastery SS, Cork

John Sisk & Son St. Kevins College, Dublin 12

Johnson & Johnson Tallaght CS

Kostal Gmbh Abbeyfeale Abbeyfeale CC, Kerry

KPMG CBS Westland Row, Dublin 2

Lagan Cement Group

Limited

St. Fintinas Post Primary,

Eneld, Westmeath

Lake Region Manufacturing

Company New Ross VC, Waterford

Lily OBriens Chocolates St. Conleths VS, Newbridge

Limerick Institute of

Technology St. Nessans CC, Limerick

Limerick Live95 FM Presentation SS, Limerick

Company School

LM Ericsson Ireland Holy Child CS, Sallynoggin

Manpower Ireland Ltd. Margaret Aylward CC,

Dublin 9

Marks & Spencer St. Columbas College,

Stranorlar, Donegal

Marks & Spencer Larkin CC, Dublin 1

Marriott Druids Glen Hotel

& Country Club Abbey CS, Wicklow

Microsoft Ireland St. Tiernans CS, Dublin 16

Mount Wolseley Hotel and

Country Club Tullow CS, Carlow

Musgrave SVC St. Kevins CC, Dublin 22

Musgrave SVC Ursuline SS, Blackrock, Cork

National Irish Bank C.B.S Synge Street, Dublin 8

National Irish Bank Carndonagh CS, Donegal

NetCommunications Enniscorthy Vocational

School, Wexford

o2 St. Josephs CBS, Dublin 7

o2 Customer Care Salesian SS, Limerick

Ofce Depot Mercy College, Dubl in 5

Origo St. Josephs Academy,

Kildare Town

PEI Loreto College, Dublin 12

PJ Walls The Donahies CS,

Donaghmede

Procter & Gamble Rosary College, Crumlin

Roadstone Collinstown Park CC,

Clondalkin

RPS Consulting Engineers Scoil Mhuire, Buncrana,Donegal

SerCom Solutions Crescent College

Comprehensive, Limerick

Shabra Plastics Beech Hill College, Monaghan

Shannon SES Ennis CC, Clare

Shell E & P Colaiste Chomain, Rossport,

Mayo

Company School

John Sisk & Son Mercy College, Sligo

Sisk Group Health Colaiste Bride SS,

Clondalkin

SSP Air Fingal CC, Swords

State Street International Kilkenny City Technical

School

State Street International OConnells CBS, Dublin 1

Steripack Ardscoil Chiaran Naofa,

Clara, Offaly

Stone Developments Colaiste Mhuire, Johnstown,

Kilkenny

Stone Developments Carrick on Suir VS,

Tipperary

Stryker Instruments Cobh CC,Cork

Stryker Orthopaedics St. Colemans CC, Midleton,

Cork

Tara Mines Beaufort College, Navan,

MeathThe Barry Group Davis College, Mallow, Cork

The Kerryman Tralee CC

Thomas Crosbie Holdings St. Patricks College, Cork

Tower Hotel & Faithlegg

House Presentation SS, Waterford

Ulster Bank St. Laurence College,

Loughlinstown, Wicklow

United Drug St. Marks CS, Tallaght

University College Cork Deerpark CBS, Cork

Vhi St. Vincents CBS, Glasnevin

Vistakon Ireland St. Endas CS, LimerickWexford Creamery Bridgetown VC

Xerox (Europe) Ltd. OFiaich College, Dundalk

Yahoo! Ardscoil La Salle, Raheny

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Businesses that supported our educational leaders by hosting and delivering seminars to

school principals in 2008 through the Management Excellence for Principals Programme

included:

RTE

IBM

Coillte Teoranta

John A Wood

Vhi

Diageo Ireland

Alza

Donegal Creameries

Pramerica

Summer Work Placements provide students with a valuable experience that benefits

each individual and each company. Those companies that provided paid placements in

2008 include:

BNP Paribas

Bank of Ireland Security Services

Abbott Laboratories

Cornmarket Group Financial Services

DHL Exel Supply Chain (Now DHL Supply Chain)

DMG Services

Dulux Paints

ESB

Heiton Group

HSBC Irish Life & Permanent

John A Wood

JP Morgan

KBC

Lily OBriens

Musgrave SVC

PEI

Roadstone

Sercom

SSP Air


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Actions 2008 Achieved/Detail

The Linkage Programme in conjunction with Probation Services to embed new structure across country Yes

To increase support for clients by training TEOs in psychometric assessments Yes

Ensure Ready for Work clients are supported for next three years Ongoing-continue to seek core funding

Ensure the EPIC model is broadened and funded Ongoing

Evaluate and mainstream the Prisons Project Yes

The Schools Business Partnership to match 150 schools with businesses 148 schools matched at end December 2008

Actions 2009

Streamline the Linkage Programme and geographical areas in line with budget allocation

Continue to seek core funding for the Ready For Work programme

Apply for ESF funding for EPIC when tendering process is published.

Maintain current service provision to prisoners through the Prisons Project

Develop The Mentoring Service from start-up to operational level

The Schools Business Partnership to match the targeted 158 schools

Our Actions

Social Inclusion ProgrammesEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.


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OUR CORPORATE

RESPONSIBILITY

As any non-profit organisation in Ireland, we need to ensure

that the income generated through membership donations,government funding and private donations are used efficiently

and in line with our strategic action plan and expectations of

our key stakeholders. From the people we employ and how we

train colleagues; to the standards we expect from suppliers

and the events we deliver, we always strive for excellence

based on a triple bottom line where social, economic and

environmental requirements are balanced and integrated.

In 2008 we started to see challenging signs in our income

base which we needed to be aware of in order to deliver

the same standard of excellence in our services even in

circumstances where funding is reduced. However, we will

not reduce the quality of our practices due to a more difficult

economic environment. While we are aware of our impacts

and limitations, we also need to remain true to our values and

organisational aspirations.

For us, corporate responsibility (CR) reporting is mainly about

being open and communicating on our impacts, we want toshow how we are addressing key challenges and achieving

the targets we have set for continuous improvement. The

following pages present an analysis of our operational

performance during 2008in the key areas of workplace,

marketplace, community, environment and CR management

and communications.

In this sense we aim to demonstrate how we have made

responsible business practice a key element of how we

manage this organisation and in our interactions with staff,

clients, member companies, donors, our local communities and

the environment. We believe that if we cannot practice CR we

should not be promoting such practices to other organisations.

There are many challenges ahead and obstacles that we face

in implementing CR across a small organisation with limited

resources but this is a process of continuous improvement to

which we are committed to working towards.

As stated in the introduction by our Chairperson, accountability, transparency and openness

are key values of our organisation and we strongly believe that this leads to better and more

efficient resource management and ultimately impact on the bottom line.

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This section details the initiatives we develop within our own workplace to ensureresponsible employee practice

OVERVIEWIn 2008 our behavior as an organisation continued to display the professionalism, commitment and vision of all our

staff. Our employees continue to integrate our Values Statement into all aspects of their employment practices and

thus provide continuous organisational development.

Our Values Statement is readily available on our internal server and displayed throughout our buildings at 30-32

Lower O Connell Street.

Our Workplace

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Our Values Statement

Employee EngagementApart from regular meetings both formal and informal, national and regional, we haveimplemented the following to further develop employee engagement:

Staff Newsletter:Our Staff Newsletter has become a valuable tool in our efforts to

improve internal staff communications. The feedback from our employees regarding the

newsletter is positive and the staff nd the newsletter informative and a great way of

getting to know about other colleagues which they would not meet on a regular basis.

Annual Staff Day:Employee engagement has grown within the organisation and this

can be seen through the involvement of our staff in our newly established Annual

Staff Day committee and our Sports and Social Club Committee. Members of both

committees have been drawn from a cross section of all employees. Our Annual Staff

Day committee coordinated the staff day in May 2008 and our Sports and Social Club

co-ordinated a very successful and enjoyable Christmas party.

We, with passion and visionary leadership, inspire and support individuals, business

and organisations to full their potential. We act wi th integrity, professionalism and

collegiality. Enjoying the challenge!

Employee VoiceAt the heart of the organisations relationship with staff is the listening and

communication that is embedded throughout the organisation.

Open door policy

Weekly/monthly meetings

Staff appraisals

Annual staff days

Yearly staff survey and feedback

Staff Newsletter

Health and Safety Committee

Sports and Social Club Committee

Excellence Through People Committee

CLICK ON THE VIDEO LINK TO HEARABOUT WORKING IN OUR ORGANISATION
http://www.bitc.ie/video/Workplace%20WMV.wmvhttp://www.bitc.ie/video/Workplace%20WMV.wmvhttp://www.bitc.ie/video/Workplace%20WMV.wmv


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Well Being Work Life Balance:We continue to support a better work life balance for all our

employees and the feedback from our colleagues has been extremely positive.

Employee Assistance Programme:Carecall has been in operation throughout 2008.

This 24 hour counselling service provides supports to our employees and allows them the

opportunity to speak to professional counsellors should they wish to do so in condence.

New Premises:In 2008 we successfully secured affordable premises that suited ourneeds on OConnell Street. Our colleagues in the EPIC programme moved into the new

building in February 2009 thus bringing together all our Dublin based employees.

Excellence Through People New H.R. System:In 2008 we introduced our H.R. system-VIP, which is currently

being updated with employees information. This HR technology was introduced to

assist Senior management in reporting and help develop our Excellence Through

People programme.

Excellence Through People Standard:In 2008 we retained our award for Excellence

Through People (ETP) Standard of which we are very proud. This Standard award was

retained by the organisation through the continued work of our employees under the

guidance of our ETP Committee and CEO. In 2008 our ETP Committee continued to

monitor and develop our practice and procedure in line with ETP. Our aim is to achieve

the Gold Standard in Excellence Through People in the next two years.

Workplace DiversityFor a small organisation we are very proud of our diversity prole. The tables below show the various nationalities we employ, the age spectrum across the company and the varying

work patterns enjoyed by our employees.

Breakdown of Nationality 2007 2008Australian 0 1

American 2 1

Argentinean 1 1

Dutch 1 1

Indian 1 1

Irish 48 60

Nigerian 1 1

Polish 1 2

Scottish 2 1

English 2 2Russian 1 1

Total 60 72

Non Irish 20% 17%

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Breakdown by Gender 2007 2008

Female 45 54

Male 15 18

Total 60 72

Breakdown by Age 2007 2008Oldest Employee 76 77

Youngest Employee 23 23

Average Age 33 33

Breakdown of Work Patterns 2007 2008

Half day 1 4

One day 4 6

One & half days 2 4

Two days 6 2

Three days 5 6

Full Time 42 50

Total 60 72

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Kasia PilatI joined BITCI in January 2008 as Training and Employment Ofcer with

EPIC. Before joining EPIC I was working in HR and was looking to move to

non-for-prot sector. Working with BITCI has been extremely rewarding and

exciting. I have enjoyed the culture of the organisation and the opportunity

to work with wonderful people.

Kate HortonI joined in March 2005 as SBP Co-ordinator in the North East Region. I have

met so many wonderful people since my time in BITCI it gives me a great

sense of satisfaction knowing that I am making a difference. I thoroughly

enjoy what I do and hope the people I meet through my work know thatthey make a difference in my life.

Louise MurrayI have worked with the organisation since 2003. After working for several

years on cross-community projects in Belfast, I moved to Dublin to lead a

Family Resource Centre in Dublin 1 that provided support to teen parents.

Now in BITCI, my primary role is to help companies develop their Corporate

Responsibility strategy, paying particular attention to how they can build strong and durable

partnerships with community organisations that are seeking professional resources and

skills and to companies needs to enhance their workforce skills and personal development

goals. Community work is my passion. BITCI provided me with a new and creative way to

work with groups by building partnerships with business to really make a difference. Every

day is different and I meet great people along the way ....thats what I like most!

Adrienne HigginsI began with the Linkage Programme in 2002, shortly after my return from

New York where I had lived for 13 years. I had quite a bit of experience

working with offenders in New York and was thrilled when the opportunity to

continue working in this eld presented itself, particularly in an organisation

that shares the same values and principles as myself. I initially worked as a Training &

Employment Ofcer, offering a desistance focused guidance and placement service to

offenders referred to me by the Probation Service in Sligo (my native town) until taking up

the post of Assistant Manager with Linkage in 2008. I was a bit concerned that my new

position would have a negative impact on my family life, but BITCI have been wonderful in

allowing me the exibility I need to get the balance right.

Spotlight on StaffBelow we spotlight some of our staff within the organisation. Each has their own story to tell about how they came to work with us andhow their roles have evolved over time.

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Our Actions


Retain and develop the Excellence Through People standard Yes

Have joint TEO meetings Yes

Develop HR Management Systems In progress-new VIP system due for rollout in 2009

Introduce a Health Benefit Scheme Yes-this was introduced in 2009

Actions 2009

Enhance our existing employee well being policy

Promote Carecall - our employee assistance programme

Set up and roll out the HR VIP system

Retain our Excellence through People Standard and aim for Gold in 2010

To continue with compliance of existing Health and Safety Legislation and any updated legislation

To explore methods for better consultation with staff

WorkplaceEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.


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Our Community

This section details the initiatives we develop within our ownworkplace to ensure responsible employee engagement with

the community.

OVERVIEWAs an organisation which through its work directly deals with community groups and

marginalised societal groups we can continually encourage our own employees to become

involved with such groups through volunteering of their time or their skills

Volunteering PolicyDuring 2008 Business in the Community Ireland continued to operate a Volunteering

Policy, whereby any employee who has over one years service with the organisation can

avail of up to two days to volunteer their time and expertise on issues or causes they havean interest in.

In 2008, most of our staff who volunteered continued to do so freely on their own time in

the evenings or at the weekend. The uptake on our Volunteering policy was low this year

but we are hopeful that we can promote the policy further and encourage staff to take

these days.

Proling of Volunteers

Some of our staff who volunteer in their spare time have shared their experiences withother employees via the Staff Newsletter. They have provided photographs of for example

schools in parts of developing Africa that they have helped to build and photos of the

people whos lives they have changed. We will continue to encourage our staff to forward

details regarding their volunteering to the Staff Newsletter.

We are proud of our staff who have given their time and efforts back to the community in

order to make a difference. The seless nature of these employees has to be commended

and admired and we wish all of our staff the best of luck in any future volunteering work

they undertake.

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Our Actions


Measure the impact of our employee volunteering Yes

Profile employee volunteering in our staff newsletter Yes

Actions 2009

Continue to promote our Volunteering

Continue to profile employees who have volunteered in our staff newsletter

CommunityEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.

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Our Marketplace

This section details how we engage with members of our

organisation, the participants of our social inclusion programmesand our suppliers.

OVERVIEW OF MEMBERSSince our inception in 2000, we have worked with a wide variety of companies and

business sectors. At the end of 2008 we have 56 full member companies. Our members

have a clear commitment to corporate responsibility and we work on a one to one basis

with the vast majority of our members providing them with advice, guidance, best practice

and collaborative research.

During 2008, we were delighted to welcome 10 new member companies to the Business

in the Community Ireland network, representing some of the countrys leading, most

progressive businesses. Our members are drawn from a wide range of sectors, reecting

the increasing importance of commitment to Corporate Responsibility and sustainability

across Irish business. Our 56 member companies represent over 300,000 employees,

and our aim is to engage with these employees in order to further embed Corporate

Responsibility in Ireland.

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CLICK ON THE VIDEO LINK TOHEAR MARGARET CLAPHAM,BUSINESS DEVELOPMENT DIRECTOR,

SODEXO TALK ABOUT MEMBERSHIPOF OUR ORGANISATION
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Member companies

Member Companies as of 31st December 2008

Tip: Click on the individual logos to directly access members websites

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http://www.aibgroup.com/servlet/ContentServer?pagename=AIB_Group/GHPHomepagehttp://uk.sodexo.com/uken/http://www.tesco.ie/corporate_info/http://www.ulsterbank.com/group_01.asp?id=GROUP/CORPORATE_RESPONSIBILITYhttp://www.wyeth.ie/http://www.vodafone.ie/aboutus/csr/index.jsphttp://www.microsoft.com/ireland/community/default.mspxhttp://www.nationalirishbank.ie/en-ie/Pages/default.aspxhttp://www.janssen.ie/http://www.kpmg.ie/about/csr.htmhttp://www.smurfitkappa.com/http://www.savills.ie/http://www.oracle.com/global/ie/index.htmlhttp://www.o2online.ie/wps/wcm/connect/O2/About+O2/Corporate+responsibility/http://www.primark.co.uk/page.aspx?pointerid=6dc023f3fda74ef7bcf6e4c79f2d0553&culture=en-IEhttp://www.pfizer.ie/http://www.pwc.com/extweb/home.nsf/docid/EAE9E95B86648962852571770033719Bhttp://www.meteor.ie/index.htmlhttp://www.marksandspencer.com/b/42966030http://www.jnj.com/connect/about-jnj/http://www.hibernian.ie/http://www.nestle.ie/Homehttp://www.gsk.com/responsibility/index.htmhttp://www.elan.com/http://www.intel.com/ireland/about/communit/index.htmhttp://www.irishlifepermanent.ie/ipm/corporaterespnew/http://ireland.dell.com/http://www.glanbia.com/http://www.ericsson.com/ericsson/corporate_responsibility/http://www.btireland.ie/http://www.candcgroupplc.com/corp_soc_resp.asphttp://www.ccbi.ie/main.htmhttp://www.ccbi.ie/rep_ireland/roi.htmhttp://www.crh.ie/crhcorp/responsibility/http://www.danone.com/home.phphttp://www.cpl.ie/http://www.coillte.ie/http://www.bordgais.ie/corporate/index.jsp?&pID=93&nID=97http://www.bankofireland.com/http://corp.aol.co.uk/corporate-citizenship/community-relationshttp://www.angloirishbank.ie/http://www.anpost.ie/AnPosthttp://www.alcatel-lucent.com/csr/htm/en/home.htmlhttp://www.eircom.ie/cgi-bin/bvsm/bveircom/mainPage.jsphttp://www.diageo.ie/community/corporateresponsibilityhttp://www.ibm.com/ibm/environment/annual/index.shtmlhttp://www.eaglestarlife.ie/about/corp_respons.jsphttp://www.esb.ie/main/environment/index.jsphttp://www.aibgroup.com/servlet/ContentServer?pagename=AIB_Group/GHPHomepagehttp://www.shell.com/ie-en/http://www.marsh.ie/http://www.manpower.ie/http://www.independent-trustee.com/http://www.inmplc.com/http://www.deloitte.ie/http://www.dlpks.ie/http://www.carapartners.ie/http://www.accbank.ie/http://www.abbott.ie/


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Consultation with our MembersWe always advise our members to communicate with their stakeholders on the impact they

have made and to ensure that we do the same, we conduct an annual membership survey.

The survey enables us to get valuable information on what our members think of the

services we provide, the main CR issues the companies are facing and how we can

improve our services. Following on from the success of our online format in 2007, this year

we again conducted an online survey with a streamlined layout that was quick to navigate

and simple to complete.

This year, we achieved a response rate of 76% (38 out of 50 companies responded).

Some key outcomes are listed below but overall, key findings were that, for member

companies the key business areas which were of most concern to them were:

changing/challenging market conditions

staff retention/morale communicating with consumers

environmental issues were also mentioned consistently

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Outcomes of 2008 membership survey:

Members were asked to rate the overall quality of BITCIsmembership services: (Poor/Fair/Average/Good/Excellent)

62%rated these as Good31%rated these as Excellent

When asked would you recommend BITCI membershipto other companies:

87%of respondents said Yes

Overall views of BITCI

Respondents were asked to indicate their level ofagreement with a number of statements about BITCI:

BITCI provides

innovative

approaches to

meeting CR

challenges and

opportunities

BITCI is a key

partner in

developing our

CR stategy

BITCI is a

good

networking

forum

BITCI

understands the

CR Needs of my

organisation

Strongly Agree Agree Disagree Strongly Disagree

0

5

10

15

20

25

30

Stakeholder Dialogue


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Consultation with our Programme ParticipantsContinuous consultation and engagement with all our stakeholders is vital in order to

offer the most effective and impactful services we can. In addition to our consultationwith member companies, we also participate in regular consultation with our partners in

our social inclusion programmes:

The Linkage Programme- we have a close working relationship and formal meetings

with Probation Service, the Irish Prison Service and other key stakeholders.

The Prisons Project- we consult regularly with Irish Prisons Regime Directorate and

in-prison services.

The Ready for Work Programme- evaluations with our stakeholders occur after each

programme cycle in order to track progress.

The EPIC Programme- we regularly liaise with and report periodically to the Ofce of

the Minister for Integration, state agencies and our key partners.

The Schools Business Partnership- we carry out annual evaluations with our

stakeholders and regularly consult with the Department of Education & Science

through its Head of Social Inclusion Unit and its School Completion Team.

Consultation with Our Suppliers

Sustainable Procurement PolicyWhen engaging with some suppliers, we consult with them to ensure they adhere to

our sustainable procurement policy. Our objective is to, where possible, use suppliers

based on their policies relating to their staff, the environment, their customers and

their community. Value for money is also a consideration. Our Finance Staff attended aSeminar on Sustainable Procurement which was run by our Membership Services Team

during Corporate Responsibility Week 2008. This was an inspiring event which gave

practical examples of sustainable procurement in action.

Environmentally Friendly ProductsWhere possible we buy from suppliers who can provide environmentally friendly products

which use recycled or sustainable materials. For example, we purchase fair-trade tea and

coffee, recycled paper, environmentally friendly cleaning products, we lter our drinking

water and we use a green, brochure for choosing stationery. In addition we print our

reports on recycled paper, or make them available electronically. We also purchase from

local business, therefore reducing carbon footprint.

We also wish to take this opportunity to thank our suppliers who not only provided an

excellent service during the year but went out of their way to help our organisation e.g.

Enclave, Howard Builders Limited, DCOY Design, Gerry Butler, Aungier Print and many more.

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BITCI is very supportive. We can tap into BITCI knowledge / skills bank for ideas and get feedback on our CR activities. Great opportunity to networkwith other

organisations and share CR experiences

The availability of experts tosupport and adviseus on our journey to develop our CSR strategies. The networking opportunity is also extremely valuable

Providing us with the opportunity to meet with other member companies so we can understand what challenges they face- also provides us with benchmarking

information

There are excellent people employed by BITCI that are helpful and responsive- it makes dealing with them easy. BITCI offers members great opportunities to

network and get involved in some very creative and worthwhile projects.

Heres what our members have to say about us:


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Our Actions


Increase membership of the organisation Yes- 10 new members

Maintain 80%+ satisfaction ratings with members Yes- 94% rated Good or Excellent

Retain existing members No- one member did not retain membership

Continue to improve and develop our consultation with members and programme partic ipants Yes

Further communicate our sustainable procurement policy to staff and suppliers Ongoing- Our sustainable procurement policy

was reviewed and circulated to all staff. It is

now included as part of our induction process.Request relevant information from our suppliers on their policies Yes- We revised our sustainable procurement

questionnaire for suppliers.

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Actions 2009

Increase membership of the organisation

Retain 90% of our member companies

Maintain 90+% satisfaction ratings with members

For our social inclusion programmes, improve and develop our consultation with all stakeholders

Review and update our sustainable procurement policyEnsure that our procurement policy is communicated to our suppliers and implemented

MarketplaceEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.


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This section details how we work to ensure that we as anorganisation have as minimal an impact as possible on ourenvironment.

OVERVIEWOur vision is to support sustainable development by being a responsible organisation

ourselves and also advising, guiding and inspiring other companies to develop, grow and

innovate through sustainable development.

We recognise that we have an impact on the environment through our business activities.

We also recognise that Climate Change is one of the greatest challenges facing mankind

today and as such we aim to reduce our own environmental footprint where we can.

Environmental PolicyOur internal Environmental Policy which was revised and updated in April 2008, will be

pursued through:

Continually managing and improving the environmental impact of our employees

and premises

Promoting the environment as an integral part of corporate responsibility business

excellence throughout all of the projects undertaken by our organisation

Our Carbon FootprintOur organisation has gone through a positive expansion and that we have grown by 14.7%

in terms of staff, we have had a corresponding 14.5% increase in our carbon footprint.

Note: CO2emissions were based on electricity usage, travel by cars, ights and trains used

for business purposes

Transport We continue to use public transport where possible

We introduced a travel allowance for cycling during the rst quarter of 2008

We are committed to minimising our usage of ights, especially within the Republic

of Ireland.

We monitored our carbon emissions as a result of our travel on a six monthly basis.

Our Environment

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2007 2008

CO2Emissions (tonnes) 67.29 77.05

Average no. of full time

equivalent employees

48.2 55.3

Impact on an individual

basis (tonnes)

1.4 1.4


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Our Actions


Revise and update our environmental policy, introduce an internal environmental action plan with

allocated responsibilities and resources and staff awareness campaign

Yes- Our environmental policy was revised

and updated in April 2008 and communicated

through the Senior Management Team.

When moving premises, take the environmental impact of the new office space into account through

looking at environmentally friendly fitting options and energy reduction fittings

Yes- Our environmental impact was considered

before entering into a lease for our new offices at

30-31 Lower OConnell Street, Dublin 1. In particular

we installed a night saver meter for electricity and

used only water based paints for painting the walls.

Explore the possibility of purchasing green energy Ongoing- We discussed the possibility of

purchasing green energy and propose to further

research this during 2009.

Actions 2009

Monitor our carbon emissions on a monthly basis and communicate to our staff on how we are progressing as compared to our targets

We recognise our responsibility to protect the environment and our Environmental Policy will be reviewed in 2009 and updated accordingly

Implement Green Energy

EnvironmentEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.

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This section details how we enforce our CR ethos internally andhow we communicate CR to our stakeholders and general public

OVERVIEWWe encourage all our members to ensure they communicate what they are doing to

all their stakeholders and we ourselves are constantly striving to improve how we

communicate what we do. Here are just some of the measures we implemented in 2008

which assisted with sharing our stories.

CR GovernanceThis is a topic that receives considerable attention in Business in the Community Ireland.

Led by the Chief Executive, with total support from the Board, all the organisationspolicies and practices seek to meet the highest of standards, at all times.

Considerable effort and attention is given to embedding the best possible practices

company-wide. All policies implemented are done so in consultation with both staff and

the board. Each service, every programme, all projects undertaken and our annual series

of events continually strive to reect the values of the organisation. Each of our staff has

a part to play in making this ethos a reality.

CR ReportWe published our second CR report in June 2008. Again, the production of the CR Report

was Chief Executive led and involved a steering committee comprising staff members

from all across the organisation. Based on feedback on our inaugural report and in linewith our own environmental policies, we decided to move the report online in 2008 and

incorporated ten videos as a way of telling our stories in a more innovative and engaging

way. Many of the videos are used again in this years report as they play a fundamental

role in communicating who we are as an organisation. The report was issued via email

to over 800 contacts in business, government, semi-state and the non prot sector and

is available on our website to download. Feedback to our second CR report was excellent

and many stakeholders expressed interest in utilising videos and online formats for their

own communications as a result.

Our CR Management & Communications

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Corporate Responsibility Report 2007


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CR WeekThe annual CR Week is a key event in our

calendar and aims to raise awareness ofcorporate responsibility in Ireland. Our

second annual CR Week took place from Oct

3rd-9th 2008 with a themed event taking

place each day of the week. The events

during the week included:

Launch of CR Week - this event was hosted by Ulster Bank and members and invited

guests attended a debate on CR involving Dr Rosa Chun from Manchester Business

School and Gerard ONeill, Chairman of Amarch Research

Marketplace Day- a seminar on Sustainability in the Supply Chain was hosted for

members and guests by AIB

Community Day- a Seeing is Believing Tour of Limerick was hosted by O2 CEO

Danuta Gray

Workplace Day- PWC hosted an event for HR managers on Work-Life Balance which

was jointly organised with Great Place to Work

Environment Day- CR Week 2008 culminated with a CEO Forum on Climate Change

which was attended by over 80 of Irelands most senior business leaders

Overall,CR Week 2008represented a major advancement in the awareness of corporate

responsibility in Ireland. A key aim for 2009 will be to enhance the public relations around theevent in addition to exploring a joint event with our sister organisation in Northern Ireland

Inspiring ExcellenceDuring CR Week 2008, we launched the Best of Inspiring Excellence. This was a collection

of 10 videos showcasing the best examples of CR over the past ve years. Utilising videos as

a way to communicate a companys CR was of huge benet and the videos were showcased

in a number of ways including, Oracle and Intel both screening the videos internally to all

staff and Vodafone and Intels videos being displayed on various external websites.

ConferencesDuring 2008, the team at Business in the Community Ireland participated in a number

of external engagements including speaking at various conferences, specialised events

and media engagement as well as writing articles for publications. Our staff has also

participated in the judging panels of prestigious awards in areas related to Corporate

Responsibility. This area of work is important for us as it allows us to raise awareness oncorporate responsibility beyond our member companies and with the wider public.

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InspiringExcellenceBest Practice in

Corporate Responsibilityin Ireland 2008


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MediaIn 2008, we received over 210 press articles in the national and regional print media

as well as radio and TV coverage. Some key highlights include:

EPIC featured on RTEs Morning Ireland programme

Irish Examiner runs feature on what five BITCI member companies did for their local

charities over Christmas

Irish Times piece on the EPIC programme

Feature on the CEO Climate Change event in Irish Director Magazine

About Banking is the official Irish Banking Federation magazine and a feature piece by

Tina Roche, CEO BITCI on ethics in the banking industry was published

Women Mean Business and Tatler magazine ran profiles of Tina Roche, CEO BITCI, as

she was nominated in their annual Women of the Year awards

Irish Independent piece on BITCI work-life balance seminar during CR Week

Limerick coverage and Irish Examiner piece on BITCI Seeing is Believing Tour headed

by O2 CEO Danuta Gray.

Business Plus article on Ready for Work

Schools Business Partnership Annual Report launch covered by Irish Independent

WebsiteFollowing 2007s relaunch ofwww.bitc.ie, 2008 was a year for consolidating and

streamlining information available online. A new site is planned for 2010 to coincide with

BITCIs 10 year anniversary.

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http://www.bitc.ie/http://www.bitc.ie/http://www.bitc.ie/


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Our Actions


Build on the concept of CR Week in 2008 Yes-more companies involved in CR Week and more

members conducted their own CR Weeks internally

Develop Inspiring Excellence by implementing a searchable case study database online and incorporating

a video element to the compilation

Yes-Five years of Inspiring Excellence showcased

through 10 videos of Best Practice example.

Database completed

Continue to develop and reinforce relationships with the media Yes

Enhance the content of the website Yes-new sections on membership and reportingadded in 2008

Actions 2009

Develop the CR Week concept and aim to engage member company employees

Launch Inspiring Excellence case study database with 2009 examples and further showcase work of members

Explore and identify speaking opportunities for BITCI staff

Improve search engine results for website and enhance content

CR Management & CommunicationsEach year in our CR Report, we outline actions for the year ahead and report back on what has been achieved.

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Against this backdrop of membership growth and servicedevelopment, the global economy began to show signs of

slowdown and recession, which seriously questioned the

relevance of corporate responsibility in times when businesses

have to slim their operations, downsize staff numbers and

probably go after low cost suppliers in order to manage costs,

thus sacrificing social and environmental considerations.

Our response has been clear and concrete: it is particularly

important if not essential in times like these for companies of all

sizes to consider the impact that responsible business practice

can have on its operations, from a cost management perspective,

competitive advantage and differentiation and reputation. The

current slowdown has showed that in companies where corporate

responsibility is aligned and integrated into company strategy the

cost of doing less corporate responsibility would be higher than

maintaining standards of environmental excellence or quality

working practices or delivering value for customers.

This section highlights some of the activities undertaken

by Business in the Community Ireland member companies

during 2008. A key milestone for us was the CEO Forum onClimate Change which took place on October 9th, as part

of our 2nd annual Corporate Responsibility Week, where

over 80 CEOs of Irelands largest companies gathered for

the first time in Ireland to discuss how climate change is

impacting on their operations and how business processes,

technologies and products will change in order to adapt to a

low carbon economy.

In our 2007 report, we introduced the concept of the Business

in the Community Ireland Corporate Responsibility Standard.

This is a tool to help companies achieve independent external

recognition that they have attained a minimum level of

integration of their corporate responsibility practices. The

work is under way and we hope to be able to launch this tool

later in 2009 as we embark on a pilot phase to determine its

usefulness and other key elements of the process.

We invite you to review the following pages to assess

the extent of our membership services and our member

companies leadership in responsible business practice.

2008 was a year of significant membership expansion at Business in the Community Ireland, reaching 56 core

member companies that avail of our advisory services on corporate responsibility policy and practice. Diversity

is a key element of our membership and our services, so our Membership Services Team has developed a tailor-made

approach to guide and support companies in different sectors of industry and at different levels of the corporate

responsibility journey.

OUR WORK WITH

MEMBER COMPANIES

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CR MANAGEMENT& COMMUNICATIONS OUR WORK WITH MEMBERS

This section details how our membership services team supports companies to

measure and communicate their corporate responsibility practices.

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Ten examples of best practice were selected as best in class. These were:

Pillar Company Name Case Study

Marketplace Irish Life Plain English Programme in Irish Life Retail

Marketplace Manpower Ireland Increasing the Pool of Experienced Candidates

Workplace IBM Promoting an Inclusive Workplace

Workplace Savills Ireland Developing a Graduate Excellence Programme

Community Microsoft Ireland Utilising our Expertise for Greater AccessibilityCommunity Ulster Bank Group Involving Young People in Community Activities

Community Vodafone Ireland Saving Lives through Mobile Technology

Environment Intel Ireland Biodiversity in the River Rye

Environment Oracle EMEA Changing Behaviour to Minimise Impact

CR Management & Communications BT Communicating our CR Messages Internally

Information Exchange SessionsIn order to facilitate an exchange of best practice and generate a debate on how Irish

companies communicate their corporate responsibility performance, we organised a

working session for member companies on Measuring, Repo

BITC CR Report 08

Documents

Transcript of BITC CR Report 08