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Transcript of BigMachine
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Copyright 2009 Deloitte Development LLC. All rights reserved. 2
Overview
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Copyright 2009 Deloitte Development LLC. All rights reserved. 3
Big Machines Overview
Big Machines (BMI) can be implemented to integrate within a CRM and/or ERP
environment BMI consists of three distinct areas: Configuration, Commerce, and Document
Engine
Configurationis a process by which complex and customized selections of productsand services can be assembled
Commerce is where the configured selections run through specific rules to determinepricing. This can include quote and line level discounting, margin calculations,customer specific pricing, and automation of workflow approvals
Document Engine completes the process with the creation of high quality proposaldocumentation that could include product features with pricing, technical datasheets,drawings, terms and conditions, and can even append external documents from ausers desktop.
A typical CRM/ERP landscape with BMI is shown on the following slide.
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Customers
Typical BMI landscape with ERP and CRM
SFDC (CRM)
CustomerMaster
Item Master
ERP
OrderManagement
.
Opportunity
BMI
PricingMaster
Configure
Price
Quote Proposal
Direct push/pull of datawith standard integration
package (SFDC Only)
LocalItem andPricingCopy
Factory
OrderFulfillment
.
Data sync withstandard integration
package (SFDC Only)
Transaction flow (Custom) Transaction flow (standard) Data flow
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Copyright 2009 Deloitte Development LLC. All rights reserved. 5
Typical BMI landscape with ERP Only
ERP
CustomerMaster
Item Master
Factory
OrderFulfillment
.
OrderManagement
BMI
PricingMaster
Configure
Price
Quote Proposal
Data sync withCustom integration
package
Data sync withCustom integration
package
LocalItem and
PricingCopy
Customers
Transaction flow (Custom) Transaction flow (standard) Data flow
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Copyright 2009 Deloitte Development LLC. All rights reserved. 6
Capability Assessment
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Capability Fit Assessment
BMI capabilities were evaluated across multiple competencies in order to determine theability of the tool to implement specific use case functionalities.
Additionally, BMI was compared to current Oracle Configurator capabilities against thesame set of use case functionalities.
A summary of these evaluation criteria and results can be found in the attachedspreadsheet.
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Deployment Models
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BMI Deployment Models
Typically BMI can be utilized in the following capacities
1. Solely for Configuration2. Full CPQ solution
There are 3 primary Masters Data aspects to consider in a BMI deployment: Customer,Parts, and Pricing. While they can be visualized with different names with different clients,the premise of these three variables is consistent.
Customer Master: Customer specific information including specific contacts, bill-to
and ship-to data, as well as other customized variables as needed. This data istypically maintained as master within the CRM or ERP.
Item Master: This is where all of the information relating to catalog items andservices are held. Parts information can include part ids, descriptions, and
associations to other parts. This data is typically maintained as master within the CRMor ERP and a local copy would be maintained in BMI.
Pricing: This variable is where all pricing data is held. This could include list prices,customer specific pricing information, discounting rules, and promotions. In a typicalBMI implementation, the pricing master is maintained within CRM/ERP and a local copywould be maintained in BMI.
Depending of the location of Master Data, the typical integration flows for either mode(Configurator` Only or full CPQ) of deployment are shown in the following slides.
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BMI
BMI as CPQTransaction flow
Configure
Price
Quote
EBS
WIP /Shipping
OrderManagement(Pass thru)
VCP
ASCP
Order creation
Order details
Configuration attributesProduct dimensions/drawings
Routing information
ATP(availability)
Orderupdates/cancellation
EDI
Transaction flow (Custom) Transaction flow (standard) Data flow
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BMI as CPQDesign Considerations
Additional attributes needed in BMI to support EBS multi-org architecture
Operating Units Inventory organization (Shipping warehouse)
Leverage approval capability in BMI to baseline quote before releasing it to EBS
BMI to control order changes based on order progression in EBS and will honor standardEBS constraints
BMI to EBS integration will support both Configured and SKU based products
BMI will offer both products and services, but the contract management and installed base
will be managed completely in Order management. BMI will provide enough information toOM to trigger service related transactions
Only master controlled item attributes will be interfaced to BMI
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BMI as Configure onlyTransaction flow
EBS
OrderManagement
(Pass thru)
WIP/Shipping
Quoting(Quote & Price)
VCP
ASCP
BMI
Configure Configurations
Transaction flow (Custom) Transaction flow (standard) Data flow
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BMI as Configure Only - Design Considerations
BMI to EBS integration will support both Configured and SKU based products
Leverage approval capability in Oracle quoting to baseline quote before releasing it to OM Configuration changes from BMI will be interfaced as a new version of quote in EBS
Only master controlled item attributes will be interfaced to BMI
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Option Comparison
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Option comparison
Processconsiderations
Sales organization will align to BMI as primarytool with limited visibility/ownership in EBS
Engineering organization will support bothBMI and EBS for product configuration/NPI
Change orders will always be initiated in BMIand interfaced to EBS via orderupdates/cancelation
Product availability and commitment tocustomers can be managed via lead timescaptured in BMI or by getting real time
feedback from supply chain
The upstream quoting process will initiate inEBS Quoting with only configurationcompleted in BMI. Both Sales andEngineering organizations will function inEBS and BMI.
Lack of end to end visibility of quote andconfiguration within a single system.
Additional complexities in the process sinceusers are operating in 2 systems tocomplete quotes
Product availability only in EBS
Integrationconsiderations
Additional integrations compared toConfigurator only option
High complexity in order integration due todependencies on EBS OM and downstreamfactory operations
Pricing can either be duplicated in BMI(preferred) or using EBS pricing engine
Easy to manage change orders due tointegration with Oracle Quoting and itsversion control capability
Industry/Sectoralignment
Consumer Products
Retail & Distribution Insurance products Technology & High Tech manufacturing
Industrial Products & Services
Aerospace & Defense Telecommunications & Services
Implementationcost
$$$$ $$$
Summary
The architecture option is suitable for a simpleconfigure to order business with simple tomedium complexity products with shorter leadtimes
The architecture option is suitable for highlycomplex products and services specifically inan engineer to order business with long leadtimes
BMI as CPQ BMI as Configure only
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Copyright 2009 Deloitte Development LLC. All rights reserved. 18
Additional Deployment
Considerations
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Additional Deployment Considerations
Need capability in BMI to offer products thru web portal
EBS will be the source of truth for pricing. A hybrid approach can be deployed to duplicatelist price in BMI and call Oracle pricing engine to derive selling price using web service
Adaptors will be designed with plug and play to support all product and pricingcomplexities and quote/order integrations
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Deployment Accelerators
BMI as CPQ
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High Level DesignProcess Flow
Big MachinesFusionMiddleware
OracleeBusinessSuite
Configure Quote CompleteQuote Transform Order
Customer Products
PriceCustom
Data Table
BMI QuoteXML
AIA Format
EBS OrderXML
Order Booked
Shipped
Invoiced
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Technical ArchitectureFMW AIA Components
BMI
FMWEBS
RequesterABCS
Configuration
attributes
Order details
EBS
Configuration
attributes
Order details
ProviderAdapter
Configuration
attributes
Order details
Requester ABCSService
EBS Service Provider ABCSService
Provider AdapterService
Service Type Synchronous Synchronous Synchronous Synchronous
Input Payload BMI Quote AIA AIA Oracle
Transformation BMI to AIA NA AIA to Oracle NA
ProviderABCS
Configuration
attributes
Order details
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Copyright 2009 Deloitte Development LLC. All rights reserved. 24
Demo
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Copyright 2009 Deloitte Development LLC. All rights reserved. 25
BMI Home Page
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BMI Configuration Page
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Copyright 2009 Deloitte Development LLC. All rights reserved. 27
BMI Quote Page - Draft
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BMI Quote PagePricing Finalized
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Fusion Middleware (AIA)Data Flow
Flow Trace for FMW Create Sales Order Flow
Complete Data flow
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EBSOrder Screen
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EBSOrder Screen
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EBSLines and Configurator
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EBSLines and Configurator
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EBSLines and Configurator