Big Box Co Assessment Findings

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    IBM AND BIG BOX COMPANY CONFIDENTIAL – FOR INTERNAL USE ONLYJune 15, 2010 Page 2

    Big Box Company Contents

    • Big Box Company Assessment Focus• Approach• Survey vs. Interview Results• What’s Working Well

    • Representative Challenges• Challenges I!enti"ying #aps• $ptions %&ort vs. 'alue

    • (otential Inhi)itors to A!option• *ext Steps

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    IBM AND BIG BOX COMPANY CONFIDENTIAL – FOR INTERNAL USE ONLYJune 15, 2010 Page 3

    Big Box Company Assessment Focus

    • I!enti"y opportunities to help Big BoxCompany )alance spee! to marketwith +uality

    • ,n!erstan! where Big Box Companyper"orms relative to mo!ern so"tware!evelopment practices

    • I!enti"y opportunities "orimprovements in S- C an! esta)lishan actiona)le roa!map

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    IBM AND BIG BOX COMPANY CONFIDENTIAL – FOR INTERNAL USE ONLYJune 15, 2010 Page 4

    Big Box Company Approac%

    The IBM Assessmentoffers a structuredapproach to help teamsmeasure and iterativelyimprove the businessprocess of softwaredelivery using: !urveys Interviews !elected Artifact "eview #indings and

    "ecommendations "oadmap

    Empower teams to measure, manage and incrementally improvetheir software delivery capability.

    Elicit and set businessvalue objectives

    Determine the practiceocus areas

    !ccelerate and monitorpractice adoption

    "evie# and communicatebusiness results

    Phase

    1

    Phase2

    Phase3

    Phase4

    Go back to Phase 2

    Confirm results delivered and start next project

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    IBM AND BIG BOX COMPANY CONFIDENTIAL – FOR INTERNAL USE ONLYJune 15, 2010 Page 5

    Big Box Company Bac&ground• /hank you0

    1 "or your openness 2 participation

    1 "or the time you spent with us• $ver the past weeks we have

    Surveye! 34 in!ivi!uals with 56 responses Interviewe! 78 stakehol!ers 9 7 have multiple roles 9 6 also in survey

    #athere! CI$ an! executive perspectives Reviewe! representative arti"acts an! templates provi!e! )y Big Box

    Company

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    IBM AND BIG BOX COMPANY CONFIDENTIAL – FOR INTERNAL USE ONLYJune 15, 2010 Page $

    Big Box Company Core SDLC 'ractices

    $

    $ $

    $ % #ocus Areas

    &ractices used forthe assessment

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    Big Box Company(ypical Large Company 'ro)le

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    Big Box Company Big Box Company*s Self+Assessment

    ''( current vie#

    )hat *'+ t picall sees

    ''(-s uture

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    Big Box Company ,B- Findings''(-s assessed state

    )hat *'+ t picall sees

    E ective practices

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    Big Box Company .%at*s .or&ing .ell

    • Current process provides valuable chec'points• (rgani)ational focus on testing• &oc'ets of good practices for re*uirements definition+

    architecture+ *uality and supporting disciplines• Commitment to follow the !,-C• .arly prototyping supports re*uirements visuali)ation• Beginning to enable data governance

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    Big Box CompanyRepresentative C%allenges

    /0 Timing+ Accountability and Collaboration between Business

    and IT needs to be optimi)ed10 "e*uirements ,efinitions techni*ues are applied inconsistently20 Inflexible application of !,-C and 3ating process40 Access and identification of reusable content is limited

    50 Manually intensive software development process60 "e*uirements lac' enough detail for test70 ,eveloper test is incomplete80 Test Cases are not consistently traced

    90 Builds are manual and inconsistent/ 0Architecture 3overnance stops at 3ate 1

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    Big Box CompanyC%allenges: ,dentifying /aps

    /; Timing+ Accountability andCollaboration between Business andIT needs to be optimi)ed

    : Inconsistent implementation

    1; "e*uirements ,efinitions techni*uesare applied inconsistently

    :

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    Big Box Company

    4; Access and identification of reusablecontent is limited

    : &ro=ect>centric focus

    2; Inflexible application of !,-C and3ating process

    : Impacts ability to respond to change

    C%allenges: ,dentifying /aps

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    Big Box Company

    6; "e*uirements lac' enough detail fortest

    : Additional wor' rather then usingcurrent artifacts

    5; Manually intensive softwaredevelopment process

    : -imited automation and integration

    C%allenges: ,dentifying /aps

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    Big Box Company

    8; Test Cases are not consistentlytraced

    : ?ot all test cases traced to originalre*uirements

    7; ,eveloper test is incomplete: -imited implementation of test

    framewor's and build integration

    C%allenges: ,dentifying /aps

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    Big Box Company

    9; Builds are manual and inconsistent: @ery early adoption with build scripts

    / ; Architecture 3overnance stops at3ate 1

    : #ocused on infrastructure and notverified during implementation

    "epeatable

    C%allenges: ,dentifying /aps

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    Big Box Company0ptions: 12ort vs3 4alue

    .ffort to Implement

    & o

    t e n

    t i a

    l B u s

    i n e s s

    @ a

    l u e

    Engage'usiness

    "esourcesEarl

    "e/uirements+anagement (ommon

    raceabilit

    *nvolve all indevelopment odetailed design

    and re/uirements

    Establishhard#are testing

    suites

    Developautomated

    testingsuites

    Enhance!rchitectural

    overnance

    Design+odeling

    !utomate 'uilds

    Developer nit esting

    EnhanceD (

    ailoring

    'usinessProcess +odeling

    se(ase

    (onsistenc

    Pilotincrementaland iterativedeliver 617

    !rchel 8!udits

    Enterprise !sset+gmt 627

    hared9ision

    :otes;617 includes right8timing re/uirements627 includes shared vie# o re/uirements

    5 o #

    t o + e

    d i u m

    + e

    d i u m

    t o 9 e r ,

    < i g h

    Enhanceovernance

    EnhanceEnterprise

    !rchitectureEnhance+etrics

    EnhanceD (

    raining

    addresses other challenges

    addresses top challenges

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    Big Box Company'otential ,n%i5itors to Adoption

    ,n%i5itor -itigation Strategy

    ,ifficulty accepting alternative forms ofdocumentation and development and oragile practices

    Training and 'nowledge transfer &ilot pro=ects with alternative developmentapproaches

    &erceived initial impact ofrecommendations on program andpro=ect time and cost

    .nsure visible sponsorship

    &erformance goals related to adoption ofmodifications

    .xpect a learning curve

    Business IT Collaboration Move to shared business and ITownership of solution

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    Big Box Company 6ext Steps73

    CommunicateRoadmap

    Roadmaporkshop

    !inali"eRoadmap

    E#ecutive$ummary

    &rioriti)e options in"oadmap wor'shop

    @& s+ Core TeamIBM (n>site

    +arch 31 st

    IBM to ,eliver ,raft"oadmap

    !pril $th

    &rovide feedbac'To IBM on "oadmap

    !ponsors Core TeamConference Call

    !pril 10 th

    ,eliver "oadmap@& s+ Core TeamIBM (n>site

    !pril 1$th

    #ormal "eview of ,raft"oadmap

    !ponsors Core TeamConference call

    !pril &th

    &resent E=ecutive"evie# &resentation!ponsorsIBM (n>site

    !pril 20 th

    &resent "oadmap ?ext !teps@& s+ &articipants+

    Core Team+ ,irectors

    ate !pril

    Deliverable>e :