Bharti Airtel

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BHARTI AIRTEL Company information Bharti Airtel Limited, commonly known as Airtel, is an Indian multinational telecommunications services company headquartered in New Delhi, India .It operates in 20 countries across South Asia, Africa, and the Channel Islands. Airtel has GSM network in all countries in which it operates ,providing 2G, 3G and 4G services depending upon the country of operation. Airtel is the world's fourth largest mobile telecommunications company by subscribers with over 275 million subscribers across 20 countries as of July 2013. Employees: 10.001-50.000 Country: India Company Type: Established, B2B, B2C

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Transcript of Bharti Airtel

BHARTI AIRTELCompany informationBharti Airtel Limited, commonly known as Airtel, is an Indian multinational telecommunications services company headquartered in New Delhi, India .It operates in 20 countries across South Asia, Africa, and the Channel Islands. Airtel has GSM network in all countries in which it operates ,providing 2G, 3G and 4G services depending upon the country of operation. Airtel is the world's fourth largest mobile telecommunications company by subscribers with over 275 million subscribers across 20 countries as of July 2013.Employees: 10.001-50.000Country: IndiaCompany Type: Established, B2B, B2C

SOCIAL RESPONSIBILITY INITIATIVES WITH REGARDS TO PEOPLEAt Airtel, acknowledges and celebrates the immense potential of our human capital. They believe that their success depends on their ability to develop their employees knowledge, skills and experience. Airtel has consistently tried to create and promotean inclusive work environment for employees of diverse backgrounds to help enable them to realize their full potential. With over 1500 women employees, Airtelspolicies have not only encouraged women to join its work force, but also to attain positions of high responsibility. Initiatives like mentorship programmes, talent acquisition partner reward programmes, KPIs around diversity as part of talent management strategy and other welfare programmes such as childcare services, flexible work hour options and sabbaticals programmes.

People policyEmployee engagement.Talent development and performance management.Rewards and recognition.

Employee engagement

A productive work environment is one where people at every level are engaged and involved. Therefore open and interactive channels of employee communication are consistently encouraged at Airtel. In 2012-13, Airtel used the employee engagement survey Airpulse to measure dimensions like performance excellence, cultural environment and to identify employee expectations.

Talent development and performance management

One of the most critical challenges for any organization is to build people capabilities on anongoing basis. Talent development is essential to handle the ever-changing requirements of themarket place and also to help realize the employees' professional potential. To achieve this objective Airtel has a well evolved OTR. Key features of the OTR include sharper talent segmentation using a competence framework, succession planning for critical leadership positions, focused approach totalent development and periodic talent councils.

Rewards and recognition

Aimed at driving a high performance culture, Airtels reward and recognition programme recognizes and acknowledges employees for their exceptional performance and contributions. Its key objectives include driving and reinforcing Airtels core values, highlighting stellar efforts and performances, celebrating successes and driving cross-functional and peer recognition. Airtels reward programmes and policies are periodically reviewed through various surveys and changes made to adapt to a constantly changing business environment and rewards landscape.

Initiatives taken in India

1) Launched in 2006, the Satya Bharti School Programme aims at delivering free of cost, quality education to underprivileged children in rural India with a focus on the girl child. The programme attempts to enhance the learning levels of students by providing quality education with exposure especially to English, computers, life skills, communication and leadership. The objective is to develop them into self-reliant individuals with a deep sense of social commitment.

Key initiatives 2012-13: Satya Bharti Schools 187 primary, 62 elementary and 5 senior secondary schools operational Value and Need based training Teacher Subject Knowledge Test Teacher Resource Book, containing sample lesson plans Science kits in all elementary schools Phonic approach for English in primary schools Students Leadership Council External competitions participation and awards won by students

2) Education and social inclusion through the Bharti Foundation

Well-rounded holistic development of children today is essential for building the leaders of thenext generation. In recognition of this, Airtel concentrates most of its sustainability / CSRefforts and employee volunteerism by actively supporting the education and social initiatives of the Bharti Foundation.

3) Disability to ability

Aim: Empowering the disabled to become self-sufficient, productive members of society.Impact: Villagers contributed aid and assistance and the Zila Panchayat offered their support by announcing low interest loans, free travel and enhanced safety measures for people with disability.

4) Response to Disaster

Bharti Airtel during Mumbai Floods:Bharti Airtel employees climbed up the towers to restore the networks so that our customers could conveniently reach its employees.Bharti Airtels response to Kashmir earthquake:Bharti Airtels Rapid Response Team responded to theKashmirearthquake by bringing more than 2000 food packets and water bottles to the affected area. Money, clothes, woolens and blankets were also collected from employees to distribute among earthquake victims.Bharti Airtels response to Tsunami Disaster:Built a mobile network in Andaman & Nicobar islands in less than 3 months to aid rapid rehabilitation of the islandDonated Rs. 1 Crore to the Prime Ministers Relief Fund, in addition to contributions from employees.Created 29 Airtel Crisis Communications centres in Tamil NaduRaised resources for Tsunami victims by initiatives such as a Benefit Cricket Match

GLOBAL INITIATIVE1) Empowerment through education-a) FIGHT AGAINST CHILD ABUSE : Airtel Sri Lanka through its Madu MahaVidyalayam, Mannar project distributed school books and accessories to talented, Facilitating Governance Airtel Lanka took up fight against child abuse in collaboration with the Sri Lanka College of Paediatriciansb) Airtel Bangladesh has an Access to Information (A2I) project with the Govt.of Bangladesh that aims to increase transparency, improve governance and reduce the time, cost and effort required to avail of government services in rural Bangladesh underprivileged children.2) Airtel Adopted Millennium VillagesAirtel is in partnership with the Earth Institute, a non-profit organization, to provide connectivity to 8 villages named Millennium Villages in 6 countries across Africa. Airtel is committed to ensuring telecommunication and internet services to these villages- Bonsaaso, Sauri and Dertu, Mwandama, Pampaida and Ikaram

3) Making healthcare accessible in GhanaAirtel Ghana, as part of its Corporate Social Responsibility initiatives, has funded the construction of a purpose-built Clinical Teaching Facility and Diagnostic Centre for the School of Medical Sciences, University of Cape Coast. It is hoped that this centre will help to bring the benefits of medical sciences to more recipients.

4) Gender equality Aiding gender equality in AfricaAirtel entered into a 2 year partnership with UN Women, the UN entity for gender equality and empowerment of women in Africa. This partnership aims to build entrepreneurial skills and enhance the capability of African women through mobile solutions.

SOCIAL RESPONSIBILITY INITIATIVES WITH REGARDS TO PLANET

The current state of our planet necessitates intensive efforts at conservation. Telecommunication technology is important because it can provide opportunities that reduce planetary-life threatening emission and waste .Airtel and its network-infrastructure partners continuously evaluate the impact of their business operations to minimize environmental fallout or degradation. Promoting reduced energy consumption, minimizing waste and focusing on developing innovative solutions that minimize negative environmental impact are some of the important steps taken by Airtel in this regard.Caring for the planet

Energy and climate change Waste management and optimisation Innovative initiatives to reduce carbon footprint

Energy and climate changeIn order to address energy conservation and climate change issues, Airtel is focusing on bothends of the problem spectrum.,reducing the negative impact of infrastructure is as importantand takes equal priority to reducing the negativeimpact of the Airtel facilities and data centres.Reducing negative impact of infrastructure

In 2012-13, over 1,680 base stationswere converted from indoor to outdoor,eliminating the use of air-conditioners atthese site locations. This endeavor is overand above Bharti Airtels initiative to deploy 81% sites as outdoors. Auto TRX shutdown feature has beensuccessfully installed at over 61,000Pan-network sites. In 2013, Airtel successfully completed the installation of 25 biomass gasifiers,in order to replace DG at BTS sites, inRajasthan circle. Airtels endeavors to build network with lowPower Consuming BTS has helped to reducepower consumption per BTS by 60% over the last five years.

Waste management and Optimization

Airtels effort is to minimize waste that is generated by its operations and to ensure end-to-end traceability and recycling of both physical waste and e-waste. They reduce the paper usage that results from physical copies of bills and receipts by promoting the use of e-bills and online payment methods. All e-waste is recycled as per Waste Electricaland Electronic Equipment (WEEE) norms.

Innovative initiatives to reduce carbon footprintAirtels efforts to reduce its carbon footprint and the depletion of essential natural resources are focused on converting physical services to tele/online services. Helping consumers transfer totele/online medicines, tele/online banking and online/mobile education cuts down travel relatedcarbon emission and paper related deforestation. The journey is ongoing on the anvil are various technologies like wind energy, biomass, zero emission batteries, etc.as well as the development of a sustainable community power programme in rural areas.

AIRTEL WINS IPR-GHANA AWARDSReceivestwo separate awards for best Community, and Public Relations campaign AirtelGhanas innovative approach to implementing its Corporate Social Responsibility (CSR) initiatives received recognition over the weekend when the company won all two top awards in CSR at the maiden Public Relations Excellence Awards Ceremony organized by the Institute of Public Relations, Ghana. The first award - the Best CommunityRelation Programme of the year- recognized Airtels remarkably swift responseto a newspaper publication on the plight of the teachers and pupils of the Odumase Presbyterian Junior High School in the Lower Manya Krobo Municipality of the Eastern Region which culminated in the reconstruction of the crumbling classroom block, part of which collapsed and killed a pupil prior to the companys intervention. The school has since turned a center of excellence withmarked improvement in academic performance. The company received the second award -Public Relations Campaign of the year- for its TV Reality Show, Touching Lives,which has in its two editions delighted Ghanaians with life-savinginterventions mainly for the underprivileged and unsung heroes in communitiesacross the country. ManagingDirector of Airtel Ghana, Philip Sowah, who received the award on behalf of thecompany said Empowerment of the people and the development of our communitiesare central to our philosophies and we have not relented in our efforts ingiving it a practical effect. Simultaneously receiving these awards inrecognition of our effort is a positive feedback which can only empower us todo more, adding These are not one off activities, but a journey we arecommitted to undertaking for the benefit of the communities in which we operate. Establishedin 1972, the Institute of Public Relations, Ghana (IPR) is the soleprofessional body for Public Relations practitioners in the country, providing,among others, a professional structure for the practice of Public Relations inGhana.

On his part, the Managing Director of Airtel Ghana, Philip Sowah, stated that Airtels association with the projects was a way of fulfilling one of the companys core values of creating positive impact in the communities they operate in. He disclosed that to give more value and needed help to Ghanaians, Airtel Ghana had again launched the second edition of the ground breaking authentic reality Corporate Social Responsibility TV series Airtel Touching Lives 2, to change the lives of ordinary Ghanaians.

This is in alignment with our vision of becoming the most loved brand in the daily lives of Ghanaians by 2015, he added.

BHARTI FOUNDATION: SATYA BHARTI SCHOOL PROGRAM

Of the total enrolment at the Satya Bharti Schools as of September 2011, 48% of our students are girls. Contributing to the affirmative action agenda of the country, the program also caters to the marginalized sections with 76% of the students belong to the Scheduled Castes/Scheduled Tribes and Other Backward Communities and 48% of teachers belonging to the weaker strata of society. Specially designed girl-child policy, separate toilet for girls, one female teacher in each shift and special sensitization campaigns have been put in place to encourage parents to send their daughters to school. The learning levels of students have shown significant improvement in 2010-11 with 92% children having scored in the top two brackets in learning levels, 80% students scoring in the top two brackets of holistic development and 50% children having scored above 70% marks (47% during Mid-term) in end-term exams. Generation of Employment : The program has helped in generating employment opportunities in the villages where our schools are located:Recruitment of local youth as teachers (some go on to become Head Teachers as well) for the Satya Bharti Schools

Hiring of locals as school maids (didis)

The Mid-Day Meal vendors are community members, especially mothers of students in our schools

Local vegetable vendors, grocers etc., earn a large part of their sales through mid-day meal vendors for the Satya Bharti Schools

Local hotels also earn money through the trainings of trainers, teachers etc.

Students excursions involve local travel agencies earning business through such trips

Local event organizers, decorators etc. earn from the events at the schools such as sports days, inaugurations, annual events, national events

Local materials stationery, construction materials etc are also procured locally

Bharti Foundation has emerged as a role-model in education for the underprivileged. We believe in mutual sharing of best practices of quality education with organizations, educational institutions and the state governments to create replicable, scalable and sustainable education models. Bharti Foundation, toward furtherance of its objectives INR 105.82 Mn. Bharti Foundation (toward scholarship) INR 0.97 Mn.

Our Analysis:As we see that the Satya Bharti schools have been successful in delivering education to poor and underprivileged. Some of these schools are suffering from problems of lack of teachers & students and careless attitude of teachers. These problems can be dealt easily by showing a little more concern to the pre existing policy.

Bharati Foundation CSR AnalysisI. Suitable Learning EnvironmentsII. Cost ConsciousnessIII. III. Separate Toilet Facilities for Girls and BoysIV. Availability of Basic AmenitiesV. Building As a Learning Aid (BALA)VI. Green Efforts (Details given in the hbarati foundation report) in ppt just mention points.

Holistic Development of ChildrenUse of Innovative Teaching Learning Material (TLM)Co-curricular Activities1) Rang Tarang-Institutionalized in FY 2009-10 as a drawing competition,2) Bal Sabhas- Special assemblies conducted every third Saturday3) House Activities- Students of each school have been grouped into three houses - namely, Shakti (Strength), Shanti (Peace) and Vaibhav (Prosperity) 4) Exhibition Weeks- The Exhibition Weeks, namely the English, Mathematics, Environmental Science and Local Language Weeks5) Sports Day- Sports Day is an annual event held across all Satya Bharti Schools6) Celebration of Important Days- Special days like Independence Day, Republic Day, Teachers Day and Childrens Day7) Field Trips8) Participation in External Competitions: Students are encouraged to take part in external competitions

EXAMPLE:::Jyoti Yadav, a student of Class VII at the Satya Bharti Government Upper Primary School, Dabadwas, Alwar, Rajasthan was recognized as one of the two national honourees at the Pramerica Spirit of Community Awards 2012 for her campaign addressing the issue of Respect for Widows in Society.After the death of her father, Jyoti realized the humiliation and disrespect that widows face in society. She and her mother, left with no means of livelihood, had to depend on others for donations to sustain themselves. Already traumatized by this, Jyoti also witnessed the discriminatory behaviour her mother faced and decided to fight for the rights of widowed women in the village. Jyoti visited the Sarpanch of the village, Smt. Bhagwati Devi, and requested her support in eliminating this evil from their society. Hearing her plea, Smt. Bhagwati discussed the issue with the Panchayat and the Gram Sabha, urging people to rid their village of this taboo. Jyoti, strengthened with the support of the village administration, went door to door, making people aware of the plight of widows in the village and requesting theirsupport. While she initially faced a lot of resentment and humiliation for daring to take up such a sensitiveissue, her efforts finally paid off when she was able to gradually convert staunch conformists from their point of view and start mainstreaming such women into the normal village life. She even convinced the Panchayat to provide widows with jobs so that they do not have to live off donations. With the first to benefit being her mother, Jyotis mother is now employed as the main incharge of the Anganwadis in her village.

Award:Pramerica Spirit of Community Awards 2012 WinnersNational HonoreeRunners UpJyoti YadavClass VII, Satya Bharti Government Upper PrimarySchool in Dabadwas, RajasthanCampaign Upholding the Rights of Widows in Society

1. Monitoring Students LearningA. Internal AssessmentsB. External Assessments2. Monitoring Teaching Processes and Quality3. Monitoring School Performance

HOW ARE THEY SUSTAINING IT FINANCIALLYI. Financial Sustainabilitya. Bharti Group CompaniesThe program, set up with the initial endowmentsfrom promoters and associates, is geared towardsbuilding and sustaining the corpus to meet futurefund requirements. A large part of Bharti Foundationscorpus and operational costs is currently met by theGroup Companies.b. Corporate Partnershipc. Individual PartnershipsMany individuals, who get to know about our program through media, the website or presentations in various forums, have come forward to support our schools within the context of their life. Individuals like Ms. KalpanaMorparia, Mr. Chapman Taylor, Mr. Oliver Harmaan

d. P artnerships with Governmente. Airtel Delhi Half Marathon (ADHM)

II. Employee Engagementa. ACTACT A Caring Touch, is an employee payroll givingprogram of Bharti Group of Companies

b. Employee VolunteeringEmployee Volunteering Program, a part of the ACT initiative, encourages the Bharti Group employees to volunteer with a charity of their choice, contributing their skills and knowledge.

DISABILITY TO ABILITY

Not disabled just differently abled On 'World Disability Day', Rajasthan Circle hosted the largest ever painting competition for children. The competition was organised for special, slum and Thalassemic children. More than 6000 children from various schools participated and over 3000 village schools across Rajasthan participated in the event.

Drops of hopeContinuing Bharti Airtels Blood Donation Drive across various circles, in 2012-13, Airtel Centre Gurgaon,Airtel Business, NESA Circle, Karnataka Circle and UPU Circle, all organized blood donation camps.

Trees for lifeUnder the project Million Trees Gurgaon, Airtel Centre, in collaboration with I am Gurgaon, pledged to plant 2,000 saplings in the bio-diversity park, Gurgaon. This drive saw the participation of over 200 employees.

Responses to DisasterBharti have been very quick to help the country and its people in case of emergencies. Employees of Bharti Airtel also contributed through a Donation Collection Drive, with a difference. All employees were not only given the freedom to choose the amount they wished to donate, but also the agency they wished to donate to. One if the most memorable actions was the heroic way in which a Bharti employee re-established connections after Tsunami hit Tamil Nadu. After being washed away by the wave, this employee went back to work on restoring connectivity for the struck region. Word of his dedication spread within Bharti and he received tremendous response from his fellow Bhartians. Over 80 emails addressed to him were and presented to him in recognition.

Bharti Airtel also partnered with an NGO to provide relief to the flood victims in the flood hit areas of Assam, Bihar and West Bengal. A Material Collection Drive was undertaken across Bharti offices, for collection of material such as clothes, utensils, footwear, blankets, dry ration and monetary donations. 55 cartons of clothes and 65 kilos of ration were dispatched, in addition to monetary contributions.

CONNECT TO LEARN Bharti Airtel contributes heavily and provides technology and communication support to CTL which is helping in following ways:

CTL scholarships in sub- Sahara Africa.Secondary school fees and other schooling costs covered by their multi-year Connect To Learn scholarshipsChange speechAs we continue to receive reports from the field we are reminded of the impact that education has on a person's life and its significance to these girls from rural communities in Africa who may not have been able to attend secondary school without these scholarships. We remember that these funds not only provide school uniforms that make them and their families proud and school fees, but also create dreams and encourage hope for a future life free from extreme poverty.

From the Amazon to Rio, Connectivity in Brazilian Schools through CTL

Connect To Learn Launches in the Arab World

Some 5,000 students now have access to quality education through partnership with telecommunication operator Bharti Airtel, throughout the Millennium Village sites in sub-Saharan Africa: in particular Ghana, Tanzania and Kenya where Connect To Learn is now active

AIRTEL AFRICAA commitment to the SocietyDespite the companys growing commercial success, Airtel remains focused on making a positive impact on the communities in which it operates. As part of this initiative, Airtel works with the respective Education Ministries in each country to identify schools in need of refurbishment and educational facilities in order to create a better learning environment for students. To date, the company has adopted 30 schools through its Our School initiative across the continent, with plans to adopt up to 45 schools by April next year.Earlier this year, the company also kicked off its second season of the Airtel Rising Stars tournament Africas largest grassroots football tournament that aims to nurture and develop local talent from a grassroots to a national level. The tournament is supported by world-renowned football clubs, Manchester United and Arsenal.

GENDER EQUALITY IN AFRICA

airtel Africa partners with UN women

airtel Africa signs MOU with UN WOMEN on initiatives to promote the empowerment of women and girls airtel will establish a Farmers Information System which will provide real time information to women farmers through its network in AfricaAs per the MoU, UN Women will identify the farmers to be covered under this initiative, whilst airtel will package and deliver the appropriate mobile solutions to support their livelihoods and enhance their efficiency.Under the agreement, airtel Africa will establish a Farmer's Information System, which will enable women farmers to access real time information related to weather, changes to the policy environment (such as taxation and regulation), available support services; as well as other areas. In addition, airtel will also offer Internet protocol messaging services and closed user groups.Mobile connectivity gives rural communities access to education, banking facilities and opportunities to increase trade. By connecting rural communities through its mobile networks, airtel aims to create positive community impact, greater social interaction and opportunities for economic development.airtel believes that entrepreneurship and the development of the private sector are essential to achieving economic development and poverty eradication. Under this agreement, airtel will also co-finance initiatives and projects promoting the empowerment of women and the girl child.

GOING GREEN

it has reduced the number of telecom sites running solely on diesel by more than 50% by overcoming the challenge of lack of grid connectivity through use of innovative models such as Hybrid Battery Bank. By 2013, the company aims to completely eradicate the constant use of diesel to power its network. This means no telecom site of the company will rely solely on diesel power 24 hours a day. CHNGE TENSE : 105 solar sites have already been set up in Niger reducing the use of diesel generators from 24 hours a day to a meager 3 to 4 hours. In the short span of two years, the , the implementation of all key initiatives increased grid connectivity, battery hybrid and solar/wind power - will mean that Bharti Airtel will be using 35% less diesel on average to power each site.

AIRTELs green data center in MumbaiGreen data centers, which are environment-friendly and energy-efficient, use the state-of-the-art BAS system that ensures the building facility climate is within a specified range.Water based chiller systems were deployed to achieve maximum cooling efficiency yet reducing the energy consumption. Compartmentalization of hot and cold air reduces losses in HVAC and carbon reduction. It also uses air balancing tool and computational fluid dynamics (CFD) in the data centers which help in optimizing the air flow in the data center..Other than this, the latest technology (IGBT based) modular UPSs are also deployed at these data centers which create less power losses. All DG sets used at these locations comply with the regulations laid by the Central Pollution Control Board.http://www.dqindia.com/dataquest/feature/191286/airtel-goes-green