Profile• Over 2 year 7 months of experience in SAP SD and SAP ISU.

• Good communication and presentation skills.• Enthusiastic, optimistic and good team

player.• Strong team orientation and hard working.• Good grasping skill and eager to learn new

things.

ExperienceAssociate Consultant, Wipro; Chennai —

British American Tobacco

Incident Management

• Maintenance support includes solving the service request raised by the end user by providing effective solutions for business within the time frame agreed upon in the SLA.

• Analyzing the incident tickets and providing permanent solution to the user generated errors and issues.

• Suggesting necessary changes to be configured to avoid error or bugs during Transactions.

• Testing the quality of the executed changes.

• Handling Customization, Configuration and Enhancements related is-sues.

• Interactions with cross Functional consultants and Technical Teams.

• Involved in post go live support activities

Change Management

• Analyzing the Detailed Business Requirement.

• Preparing complete Implantation Proposal for the Requirements with all Testing scenarios.

• Getting approval from the Business Analyst and Design .

• Responsible for preparing the functional design documents

+919994393135bhalaji.ng@gmail.com

BHALAJI N

• Configuration of the Organization structure and prepared documenta-tion.

• Configuration of the pricing procedures, condition types, access se-quences, condition tables

• Configuration on Route determination

• Worked on the customization of output types

• Worked on smart form outputs, changes on layout level and creation of new layout for various scenarios

• Adding Fields to existing Z reports.

• Black Box, White Box testing and UAT support.

• Involved in the process of transporting the changes to various system landscapes.

• Post production support

Associate Consultant, Wipro; Chennai — Con-tact Energy

• Prepared FS related to interface of various service agencies like Cal-tex, Mobil, Net base to Contact energy on purchase transaction done by fuel card customers.

• Involved in developing logic of the interface between the service agencies and contact energy to keep align the card information, out-let information and purchase transaction information of fuel card cus-tomer.

• Involved in configuration of pricing, customer account assignment, enterprise structure , incompletion log , Sales order related billing , item category , schedule line category and changes to be done as per the requirement.

• Involved in developing the logic for customized screen for creating cards and outlets which will be inserted in Z-tables as a part of mas-ter data setup.

• Creation of Business Partner through CRM Web UI, extending Cus-tomers Sales area data, creation of Customers Card and Outlet mas-

ter data through CRM transaction Launcher  and using the same mas-ter data for invoicing and billing the customer

• Involved in Functional verification testing of the project

• Involved in System integration testing of all the scenarios involved in Fuel card and Outlet reimbursement.

• Worked on various interfaces, IDOC s , BPEM and Billing plan

EducationMaster of Computer Application (First class- with 7.1 CGPA) from Sathyabama University –Chennai.