Beyond the Google Search Appliance with Lucidworks Fusion

MC+A - Confidential and ProprietaryMC+A - Confidential and Proprietary

Beyond the Google Search ApplianceWith Lucidworks Fusion

MC+A - Confidential and Proprietary

Ground rules

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Agenda

1. Intro2. Welcome3. About MC+A4. GSA Overview: The Long Winding Road.5. Plan your Transition

a. Stepsb. Alternatives

6. Lucidworks7. Google Search Appliance Manage Services8. Q&A


Today’s Speakers

William Tseng

Senior Sales Engineer

Lucidworks

Stephen Klava

GSA Deployment Specialist

MC+A

Michael Cizmar

Managing Director

MC+A


About MC+AConnecting Business Intelligence.


Leadership

Award WinningWe won the Innovation Partner of the year award from Google Search for Work.

Global CompanyOffices located in Chicago, San Francisco and Santiago Chile.

Deep experienceOver 200 search related deployment, 12 commercial content connectors & 15 years of experience in search.

TransformativeWe transform business through technology and change management. We help users find magical moments that previously did not exist.


What we do


Our Clients


Our Practices

Cognitive SolutionsSearch should be a vital part of every business process and workflow.

Custom DevelopmentOnshore and nearshore custom application and solution development.

Analytics/Big DataIf it is worth building it should be worth measuring. Data is the new currency in the enterprise.

Change ManagementMoving from current state to future state in the enterprise, involving people, process and technology.


GSA Overview

The Long Winding Down


What did the GSA attempt to solve?



Hidden in Plain Sight

In 2016...Why can’t I find what I’m looking for?



80% of all data is unstructured.



Information Workers spend 2.5 hours a day searching for information.



known knowns, known unknowns, unknown unknowns and unknown knowns.


Where we’re at today.



Last chance to get your GSA - Enjoy 2 year sales through 2016.

GSA Introduction - First Google product for enterprises in the

market.

Goodbye GSA - No new sales. Appliances start to shut off.

No new sales - Get 1 year extensions through 2017.


Plan your Transition

Plan early plan often


It Starts with an Assessment

What did you aim to accomplish by implementing a Google Search Appliance



High Level Questions for Assessment

+ How many GSA’s do we have?

+ Which part of the business owns the GSA’s?

+ Do you have resources allocated to keep them working?

+ What connectors/content sources are being indexed?

+ Deployment done with internal/external resources?

+ Are Analytics being tracked and reported?

We have an assessment guide to help


Did your GSA initiative achieve its goals

Audit the GSA to determine what it was meant to...was it successful



Did we achieve our goals?

+ Assess accomplishments to original goal?

+ Do you want an OEM equivalent?

+ Identified gaps that should be resolved in any migration?

Get our GSA Assessment Guide .


The transition.


Plan for the Future


Wait for Google ‘Springboard’

Google’s future cloud based search solution



Google Springboard


Move to Cloud

Considering the opportunity of the Cloud



Cloud Vendors


Coveo Search

+ In ‘Leader’ Magic Quadrant for Enterprise Search+ Tight integration with Salesforce and Sitecore


Amazon CloudSearch

+ Integrated with AWS+ Fully Managed + Content needs to be in AWS (Storage Gateway)


Elastic Cloud

+ Fully Managed Instance+ Requires development for ingestion and UI


On Premise Open Source

Options for On Premise



Stay On Premise with Open Source


Elastic

+ Flexible Toolset Beyond Search+ Requires development of ingestion and UI+ Security


Solr

+ Flexible+ Strong Developer Support


Lucidworks Fusion

+ Strong development support+ Security+ Programmatic APIs


Based in San Francisco

Offices in Bangalore, Bangkok, New York City, Raleigh, Munich

Over 300 customers across the Fortune 1000

Fusion, a Solr-powered platform for search-driven apps

Consulting and support for organizations using Solr Produces the world’s largest

open source user conference dedicated to Lucene/Solr

Lucidworks is the primary sponsor of the Apache Solr project

Employs over 40% of the active committers on the Solr project

Contributes over 70% of Solr's open source codebase

40%

70%


Digital Business or Out of Business


47% of revenue in 2020 influenced

by digital—Forrester

http://blogs.forrester.com/nigel_fenwick/15-12-08-the_state_of_digital_business_2016_to_2020





Search is a primary value creator in this

transformation.


If you can’t find it, then you can’t…

R&D Online Retail

Customer Insights

Fraud & Compliance

Customer Service


Enterprise search is broken.


` `User expectations changed.

Customers expect Employees expect

1


Big data was supposed to eliminate information silos.

2


Instead, the silos just got bigger.


IT is not equipped for Search.

3


All Your Data

• Over 50 connectors to integrate all your data

• Robust parsing framework to seamlessly ingest all your document types

• Point and click Indexing configuration and iterative simulation of results for full control over your ETL process

• Your security model enforced end-to-end from ingest to search across your different datasources


• Over 50 connectors to integrate all your data

• Robust parsing framework to seamlessly ingest all your document types

• Point and click Indexing configuration and iterative simulation of results for full control over your ETL process

• Your security model enforced end-to-end from ingest to search across your different datasources


ExperienceManagement

• Relevancy tuning: Point-and-click query pipeline configuration allow fine-grained control of results.

• Machine-driven relevancy: Signals aggregation learn and automatically tune relevancy and drive recommendations out of the box .

• Powerful pipeline stages: Customize fields, stages, synonyms, boosts, facets, machine learning models, your own scripted behavior, and dozens of other powerful search stages.

• Turnkey search UI(Lucidworks View): Build a sophisticated end-to-end search application in just hours.


• Relevancy tuning: Point-and-click query pipeline configuration allow fine-grained control of results.

• Machine-driven relevancy: Signals aggregation learn and automatically tune relevancy and drive recommendations out of the box .

• Powerful pipeline stages: Customize fields, stages, synonyms, boosts, facets, machine learning models, your own scripted behavior, and dozens of other powerful search stages.

• Turnkey search UI(Lucidworks View): Build a sophisticated end-to-end search application in just hours.


Operational Simplicity


Typical Apache Solr Deployment Architecture

Optional

Worker Worker Cluster Manager

Spark/Hadoop

Shards Shards

Solr

HD

FS

Shared Config Management

Leader Election

Load Balancing

ZK 1

Zookeeper

ZK N

Nutch/Heretrix

Log Proc.Mahout

(Recommender)

ManifoldCF* (Connectors)

Security(Roll your own)

Roll your own

*only 12 connectors available, compared w/ 60+ in Fusion

SiLK

Scheduling(cron?)

Admin UI

Deployment(Roll your own)

Monitoring(Roll your own)

Relevance Tools(Roll your own)

Tika ships w/ Solr, but can’t be scaled independently

NLP tools


SECURITY BUILT-IN

Shards Shards

Apache Solr

Apache Zookeeper

ZK 1

Leader Election

Load Balancing

Shared Config Management

Worker Worker

Apache Spark

Cluster Manager

RE

ST A

PI

Admin UI

Lucidworks View

LOGS FILE WEB DATABASE CLOUD

Core Services

• • •

ETL and Query Pipelines

Recommenders/Signals

NLP

Machine Learning

Alerting and Messaging

Security

Connectors

Scheduling

Fusion Simplifies the Deployment

HD

FS

(Op

tio

nal

)


SECURITY BUILT-INLOGS FILE WEB DATABASE CLOUD

Admin UI

Lucidworks View

RE

ST A

PI Fusion abstracts the

OS so you don't have to worry about that.

• Seamlessly Integration of your entire search & analytics platform

• All capabilities exposed through secured API's, so you can use our UI or build your own.

• End-to-End Security policies can be applied out of the box to every aspect of your search ecosystem.

• Distributed, Fault-tolerant scaling and supervision of your entire search application

Core Services

• • •

ETL and Query Pipelines

Recommenders/Signals

NLP

Machine Learning

Alerting and Messaging

Security

Connectors

Scheduling

Fusion Abstracts Open Source Bits

HD

FS

(Op

tio

nal

)


SECURITY BUILT-INLOGS FILE WEB DATABASE CLOUD

Admin UI

Lucidworks View

Core Services

• • •

NLP

Recommenders / Signals

Blob Storage

Pipelines

Scheduling

Alerting / Messaging

Connectors

RE

ST A

PI

HD

FS

(Op

tio

nal

)

Fusion abstracts the OS so you don't have to worry about that.

• Seamless integration of your entire search & analytics platform

• All capabilities exposed through secured API's, so you can use our UI or build your own

• End-to-end security policies can be applied out of the box to every aspect of your search ecosystem

• Distributed, fault-tolerant scaling and supervision of your entire search application


Fusion powers search for the brightest companies in the world.


• 200%+ increase in click-through

• 91% lower TCO• Fewer support

tickets• Increase customer

satisfaction


• 200%+ increase in click-through rates

• 91% lower TCO• Fewer support tickets• Increased customer

satisfaction


With Fusion’s out-of-the-box capabilities, we skipped months in our dev cycle so we could focus our team where they would have the most impact.

We cut our licensing costs by 50% and improved application usability. The Lucidworks professional services team amplified our success even further. We’re all Fusion from here on out!”

“

Lourduraju PamishettySenior IT Application Architect

—

• 5 months to 5 weeks.

• Cut licensing costs by 50%


With Fusion’s out-of-the-box capabilities, we skipped months in our dev cycle so we could focus our team where they would have the most impact.

We cut our licensing costs by 50% and improved application usability. The Lucidworks professional services team amplified our success even further. We’re all Fusion from here on out!”

“• 75% decrease in development time

• Licensing costs cut by 50%

Lourduraju PamishettySenior IT Application Architect

—


• UX = $$$• Full text mobile

search• 90% increase in

conversions on mobile


90% increase in mobile conversions


• 70,000 active users• Out of 1M users

across all apps and devices

• Fusion reduced server footprint from 70 to 12.

72 servers required with Endeca


• 70,000 active users• Out of 1M users

across all apps and devices

• Fusion reduced server footprint from 70 to 12

12 servers required with Fusion


• Relevancy changes made live in production

• Increased search performance

• Fusion reduced server footprint from 70 to 4

Dramatically lower TCO with Fusion


Practical Recommendations

Wrapping Up



Google Search Appliance Manage Services

Wrapping Up



Questions?



Connecting With Us

www.mcplusa.com

plus.google.com/+mcplusa @mcplusa fb.com/mcplusa Channel MC+A

linkedin.com/company/[email protected]


Beyond the Google Search Appliance with Lucidworks Fusion

Technology

Transcript of Beyond the Google Search Appliance with Lucidworks Fusion