BEYOND THE BUZZWORDS. EAP – 2004 Vision Insurance Optional Life Insurance Boot Allowance Veterans...

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BEYOND THE BEYOND THE BUZZWORDS BUZZWORDS
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Transcript of BEYOND THE BUZZWORDS. EAP – 2004 Vision Insurance Optional Life Insurance Boot Allowance Veterans...

BEYOND THE BEYOND THE BUZZWORDSBUZZWORDS

1 2 3 4 5

Millions $

Sales $

2006 customer

1

2

3

4

5

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8

9

10

2005 customer

1

2

3

4

5

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9

10

2004 customer

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3

4

5

6

7

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9

2003 customer

1

2

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5

6

7

8

9

10

# Vehicles

0

100

200

300

400

Year

# U

nits

Average Cost per Unit

year

1 23

45

67

# of Checks

Total Savings

0

1000

2000

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4000

5000

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7000

Year

# of Checks

Total Savings

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$ P

rofi

t

# Injuries

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10

20

30

40

2001 2002 2003 2004 2005

# of Benefits

0

5

10

15

20

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

EAP – 2004EAP – 2004

Vision InsuranceVision Insurance

Optional Life Optional Life InsuranceInsurance

Boot AllowanceBoot Allowance

Veterans DayVeterans Day

2002 2003 2004 2005 2006

Year

NO

I %

Manager’s MeetingManager’s Meeting

– Wanted to Grab onto a Wanted to Grab onto a VisionVision

– ““100 Best Places to Work”100 Best Places to Work”– Harvest ideas from employee-Harvest ideas from employee-

owners owners

– Not enough representationNot enough representation– Everyone invite one guest of your Everyone invite one guest of your

choicechoice– Integrate vision and strategyIntegrate vision and strategy– Measurables Outside of Bottom Measurables Outside of Bottom

LineLine

To be a place where each To be a place where each employee, customer and employee, customer and team member can feel team member can feel trusted, empowered and trusted, empowered and enriched by the experienceenriched by the experience

Performance PlanPerformance Plan– Started 6 years agoStarted 6 years ago– Written 3 different timesWritten 3 different times

Push down & CollaboratePush down & Collaborate

Tie to Strategic GoalsTie to Strategic Goals

Tactics to Implement Performance Tactics to Implement Performance PlanPlanDiscussed and agreed onDiscussed and agreed on

Sign off to agreeSign off to agree

– Target datesTarget datesReview quarterlyReview quarterly

– Measurable and bench marks clearMeasurable and bench marks clear

TALK with each other in dialogTALK with each other in dialog– ““What is holding up moving What is holding up moving

forwardforward– ““What can I do to help you move What can I do to help you move

forward?” forward?”

Move targets as neededMove targets as needed

Measure along the wayMeasure along the way

InvolvementInvolvement– Acknowledge insights at all levelsAcknowledge insights at all levels– Listen Listen – Provide opportunity to contributeProvide opportunity to contribute– Ask employees Ask employees – AlignmentAlignment

Payroll “Purple” sheet Payroll “Purple” sheet processprocess

Safety committeeSafety committee

Boot benefit committeeBoot benefit committee

Know the Goal - VisionKnow the Goal - Vision

Be strategic on all levelsBe strategic on all levels

Use performance plan Use performance plan

Count on your employees to Count on your employees to get you thereget you there

Align goals, strategy and Align goals, strategy and performanceperformance